Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
CRM Administrator Elland, HX5 (Fully Onsite) Up to £35,000 + Benefits Your new role As a CRM Administrator, you will work closely with our existing team of CRM/ERP Administrators to provide first-line support to users globally. Resolving day-to-day issues and maintaining data quality through regular audits and cleansing. You'll manage user access, assist with basic system configurations, and support the roll-out of new features. The role involves creating user documentation, delivering training, generating reports, and gathering feedback to drive continuous improvement. Strong communication skills are essential, as you'll act as a link between end users and technical teams, ensuring smooth operation and adoption of the CRM/ERP systems. Responsibilities Keep ERP and CRM users moving by picking up, prioritising and resolving a high volume of tickets, from simple "how do I ?" questions through to more complex admin and configuration tasks. Act as a trusted first line of support for colleagues across sales, operations, purchasing, finance and other teams, choosing the right way to communicate and keeping users updated on progress. Play a key role in importing and maintaining data, including exhibition leads and other prospect lists, so that sales teams have accurate information to work with. Help us embed and stabilise a new CRM environment, getting up to speed quickly and contributing feedback as we roll out new processes and tools. Spot recurring issues and opportunities to improve, documenting fixes and creating clear, user-friendly guides so the wider business can self-serve where appropriate. Stay organised when priorities change, making clear decisions about what needs to be done first and flagging anything that could pose a risk to the business. Work closely with a small, busy team where everyone rolls up their sleeves, shares knowledge and supports each other through peaks in demand. Experience needed Clear experience working with ERP and/or CRM systems in a support, admin or superuser capacity, with a real focus on CRM and user experience. Evidence that you've handled a high volume of tickets or tasks, kept on top of your workload and managed changing priorities. Strong communication skills, both written and verbal, with the confidence to support users at different levels of the business, including colleagues whose first language isn't English. Proven problem-solving skills: you're curious, ask good questions and enjoy working through issues to find the root cause rather than just a quick fix. Confident using Microsoft Office tools, particularly for tracking, reporting and creating simple documentation. Real attention to detail, especially when working with data, updating records in bulk or producing user guides and process notes. A resilient, agile mindset - you're comfortable in a fast-paced environment where plans can change and you're trusted to manage your own workload. Benefits A subsidised on-site gym, available for all colleagues. Flexible start and finish times to fit around you and your lifestyle. Enhanced Maternity, Paternity and NICU pay. 25 Days holiday plus bank holidays with the option to buy more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
CRM Administrator Elland, HX5 (Fully Onsite) Up to £35,000 + Benefits Your new role As a CRM Administrator, you will work closely with our existing team of CRM/ERP Administrators to provide first-line support to users globally. Resolving day-to-day issues and maintaining data quality through regular audits and cleansing. You'll manage user access, assist with basic system configurations, and support the roll-out of new features. The role involves creating user documentation, delivering training, generating reports, and gathering feedback to drive continuous improvement. Strong communication skills are essential, as you'll act as a link between end users and technical teams, ensuring smooth operation and adoption of the CRM/ERP systems. Responsibilities Keep ERP and CRM users moving by picking up, prioritising and resolving a high volume of tickets, from simple "how do I ?" questions through to more complex admin and configuration tasks. Act as a trusted first line of support for colleagues across sales, operations, purchasing, finance and other teams, choosing the right way to communicate and keeping users updated on progress. Play a key role in importing and maintaining data, including exhibition leads and other prospect lists, so that sales teams have accurate information to work with. Help us embed and stabilise a new CRM environment, getting up to speed quickly and contributing feedback as we roll out new processes and tools. Spot recurring issues and opportunities to improve, documenting fixes and creating clear, user-friendly guides so the wider business can self-serve where appropriate. Stay organised when priorities change, making clear decisions about what needs to be done first and flagging anything that could pose a risk to the business. Work closely with a small, busy team where everyone rolls up their sleeves, shares knowledge and supports each other through peaks in demand. Experience needed Clear experience working with ERP and/or CRM systems in a support, admin or superuser capacity, with a real focus on CRM and user experience. Evidence that you've handled a high volume of tickets or tasks, kept on top of your workload and managed changing priorities. Strong communication skills, both written and verbal, with the confidence to support users at different levels of the business, including colleagues whose first language isn't English. Proven problem-solving skills: you're curious, ask good questions and enjoy working through issues to find the root cause rather than just a quick fix. Confident using Microsoft Office tools, particularly for tracking, reporting and creating simple documentation. Real attention to detail, especially when working with data, updating records in bulk or producing user guides and process notes. A resilient, agile mindset - you're comfortable in a fast-paced environment where plans can change and you're trusted to manage your own workload. Benefits A subsidised on-site gym, available for all colleagues. Flexible start and finish times to fit around you and your lifestyle. Enhanced Maternity, Paternity and NICU pay. 25 Days holiday plus bank holidays with the option to buy more. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Business Systems Analyst (Workflow & Automation) Lancaster (Hybrid) - 3 days office / 2 days home £30,000 £37,000 + 25 days off, biannual bonus, private health The opportunity You d be joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled the same way every time rather than relying on individual knowledge or memory. They ve invested in a workflow platform (Joget) and now need someone who can look at how support, projects and internal teams operate and design better ways for work to flow through the company. You ll be improving processes and shaping how the business operates day-to-day, with developers available to help implement anything technical. Day to day You ll sit between support, projects and management, improving how work moves around the business. Key parts of the role will include; designing ticket routing and escalation paths improving onboarding and project workflows removing repetitive manual steps working with teams to standardise how work is done helping teams follow clear processes keeping records organised so audits are straightforward The aim is simple: make day-to-day operations clear, consistent and easy to follow. Who we are looking for We re looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service / Operations Analyst ITSM / PSA / Workflow system administrator Technical Project / Delivery Coordinator Business Systems or Automation Analyst Senior service desk engineer who became the go-to for process questions You don t need to be a developer, and deep compliance experience isn t required but exposure to workflow tools, automation platforms or audit processes would definitely help. Personality and collaboration matter here the role works across the whole business. The next steps If this sounds like you, or you d like to find out more about the opportunity, you ve got three options. Call Joe White at CRG TEC we re open about the role, the challenges and what success looks like Drop Joe a message on LinkedIn and he ll come back to you Send your CV to this advert and Joe will give you a call to discuss further (or let you know if it s not quite right
13/03/2026
Full time
Business Systems Analyst (Workflow & Automation) Lancaster (Hybrid) - 3 days office / 2 days home £30,000 £37,000 + 25 days off, biannual bonus, private health The opportunity You d be joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled the same way every time rather than relying on individual knowledge or memory. They ve invested in a workflow platform (Joget) and now need someone who can look at how support, projects and internal teams operate and design better ways for work to flow through the company. You ll be improving processes and shaping how the business operates day-to-day, with developers available to help implement anything technical. Day to day You ll sit between support, projects and management, improving how work moves around the business. Key parts of the role will include; designing ticket routing and escalation paths improving onboarding and project workflows removing repetitive manual steps working with teams to standardise how work is done helping teams follow clear processes keeping records organised so audits are straightforward The aim is simple: make day-to-day operations clear, consistent and easy to follow. Who we are looking for We re looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service / Operations Analyst ITSM / PSA / Workflow system administrator Technical Project / Delivery Coordinator Business Systems or Automation Analyst Senior service desk engineer who became the go-to for process questions You don t need to be a developer, and deep compliance experience isn t required but exposure to workflow tools, automation platforms or audit processes would definitely help. Personality and collaboration matter here the role works across the whole business. The next steps If this sounds like you, or you d like to find out more about the opportunity, you ve got three options. Call Joe White at CRG TEC we re open about the role, the challenges and what success looks like Drop Joe a message on LinkedIn and he ll come back to you Send your CV to this advert and Joe will give you a call to discuss further (or let you know if it s not quite right
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
12/03/2026
Contractor
Linux Engineer, SC, DV Cleared is required by our government client based Milton Keynes. Commutable from Northampton, East Midlands, Luton, North London. Working in an SC Security Cleared environment. SC or DV (Developed Vetting) Clearance required or you will be eligible to undertake. Daily Rate: 610 umbrella-plus on call fee - weekday £50 - weekend £100. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Desirable qualifications RHCSA - Red Hat Certified System Administrator, or RHCE - Red Hat Certified Engineer, or LFCS - Linux Foundation Certified System Administrator or LPIC 1 or LPIC 2 (Linux Professional Institute) As the Linux SME, you will deliver expert support for enterprise Linux platforms operating within a secure, assured infrastructure. The role will focus on system stability, performance, security and troubleshooting across a range of Linux based services. To work closely with other infrastructure specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications and services, and supporting modern deployment approaches alongside traditional platform operations and objectives Be a key lead in conversations around Environment development and growth utilising automation techniques to improve the infrastructure. If you think you would be a good fit for this role, please apply here. We look forward to hearing from you! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
12/03/2026
Full time
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
12/03/2026
Full time
2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.
Location Bristol, Glasgow, Manchester, Newcastle-upon-Tyne, Norwich, York We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in York, Bristol, Manchester, Glasgow, Newcastle, or Norwich only. External candidates can work in York, Bristol, Manchester, Glasgow, Newcastle, or Norwich only. About the job Job summary We are looking for a Knowledge & Information Manager with experience in a Digital Knowledge and Information environment. This role is based in the Operational unit of the Digital Knowledge & Information Management (DKIM) team. The DKIM team facilitates the delivery of the Cabinet Office's (CO) priorities by providing business-critical Information Management (IM) services, which includes: CO Information Management Standards Framework Monitoring and maintaining CO Information Management policy and guidance Library and AO-Docs management Delivery of IM training IM business support Providing IM business support to CO The immediate role of the post holder will be to work within the DKIM team to manage the CO Information Management Standards Framework and maintain and develop the excellent service we provide to our stakeholders. Job description Your responsibilities will include: Supporting the DKIM information and records management function by monitoring, maintaining and developing the CO Information Management and Standards Framework. Working with and supporting CO Information Management Leads (IMLs) and Library Managers (LM) - to include undertaking regular 1-2-1 reviews and implementation of action plans, and monitoring and maintaining CO IM policy. Management of the compliance monitoring and reporting system, ensuring data collection and analysis takes place in a timely fashion, and working with the Head of Unit on interventions within business units to maintain compliance across the departments. Library and AO-Docs management. Delivery of IM training. IM business support including managing the team shared mailbox and DKIM One Stop Shop system. Providing IM business support to CO - including advising on records management, spring cleans, local procedure documents, and library management. Provide ad hoc support to the SEO and G7. Reviewing and updating IM guidance / policy. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more. ( ) Person specification Essential Criteria Information and records management experience is essential. Experience / knowledge of compliance & assurance processes is desirable. A good knowledge of information management processes. Familiarity with Google. Ability to use a project management tool Jira to manage DKIM projects (Jira Board administrator). Additional information: Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.
12/03/2026
Full time
Location Bristol, Glasgow, Manchester, Newcastle-upon-Tyne, Norwich, York We are offering location options for this role as below: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in York, Bristol, Manchester, Glasgow, Newcastle, or Norwich only. External candidates can work in York, Bristol, Manchester, Glasgow, Newcastle, or Norwich only. About the job Job summary We are looking for a Knowledge & Information Manager with experience in a Digital Knowledge and Information environment. This role is based in the Operational unit of the Digital Knowledge & Information Management (DKIM) team. The DKIM team facilitates the delivery of the Cabinet Office's (CO) priorities by providing business-critical Information Management (IM) services, which includes: CO Information Management Standards Framework Monitoring and maintaining CO Information Management policy and guidance Library and AO-Docs management Delivery of IM training IM business support Providing IM business support to CO The immediate role of the post holder will be to work within the DKIM team to manage the CO Information Management Standards Framework and maintain and develop the excellent service we provide to our stakeholders. Job description Your responsibilities will include: Supporting the DKIM information and records management function by monitoring, maintaining and developing the CO Information Management and Standards Framework. Working with and supporting CO Information Management Leads (IMLs) and Library Managers (LM) - to include undertaking regular 1-2-1 reviews and implementation of action plans, and monitoring and maintaining CO IM policy. Management of the compliance monitoring and reporting system, ensuring data collection and analysis takes place in a timely fashion, and working with the Head of Unit on interventions within business units to maintain compliance across the departments. Library and AO-Docs management. Delivery of IM training. IM business support including managing the team shared mailbox and DKIM One Stop Shop system. Providing IM business support to CO - including advising on records management, spring cleans, local procedure documents, and library management. Provide ad hoc support to the SEO and G7. Reviewing and updating IM guidance / policy. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more. ( ) Person specification Essential Criteria Information and records management experience is essential. Experience / knowledge of compliance & assurance processes is desirable. A good knowledge of information management processes. Familiarity with Google. Ability to use a project management tool Jira to manage DKIM projects (Jira Board administrator). Additional information: Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.
Pensions Calculations Analyst required by a global Pensions Administrator to perform production and systems testing of pensions calculation automation software. Deep knowledge of Defined Benefit Schemes (DB) is essential. MS Excel/Word required; PYTHON, UNIX & SQL highly advantageous. You will: Analyse business requirements, Trust Deed and Rules and other scheme documentation and plan an appropriate software solution with a focus on accuracy, build efficiency and maintainability. Interact with third parties such as the scheme actuary and solicitors to clarify complex and technical queries. Produce detailed calculation proforma from first principles and supporting automation test packs. Work towards developing and optimizing end to end automation. Have a background in UK occupational pensions, specifically DB. Have proven ability to multi-task and work on virtual teams. Be process driven with the ability to modify your approach. Have experience establishing standards and procedures and advocating best practices. Have knowledge of Unix-based operating systems, use of the command line and SQL. Have a strong historical knowledge of UK Pensions Legislation.
12/03/2026
Contractor
Pensions Calculations Analyst required by a global Pensions Administrator to perform production and systems testing of pensions calculation automation software. Deep knowledge of Defined Benefit Schemes (DB) is essential. MS Excel/Word required; PYTHON, UNIX & SQL highly advantageous. You will: Analyse business requirements, Trust Deed and Rules and other scheme documentation and plan an appropriate software solution with a focus on accuracy, build efficiency and maintainability. Interact with third parties such as the scheme actuary and solicitors to clarify complex and technical queries. Produce detailed calculation proforma from first principles and supporting automation test packs. Work towards developing and optimizing end to end automation. Have a background in UK occupational pensions, specifically DB. Have proven ability to multi-task and work on virtual teams. Be process driven with the ability to modify your approach. Have experience establishing standards and procedures and advocating best practices. Have knowledge of Unix-based operating systems, use of the command line and SQL. Have a strong historical knowledge of UK Pensions Legislation.
3-month Contract (Possible Extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office Valid SC Clearance Required A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation. You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape. Key Responsibilities: Leadership & Strategy Own the Salesforce administration strategy and champion best practices across teams. Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development. Platform Operations Ensure resilience, reliability, and high-quality performance of all Salesforce environments. Provide expert assurance across configurations, integrations, release processes, and automation workflows. Maintain accurate configuration and asset records, ensuring auditability and effective change management. Stakeholder Engagement Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. Essential Skills & Experience Deep operational expertise in managing complex Salesforce environments . Demonstrable experience leading Salesforce administration teams . Proven experience managing suppliers, vendors, and technical risk. Strong background in platform operations, configuration management, incident/problem management, and release governance. Salesforce certifications (or ability to obtain within 6 months): Salesforce Certified App Builder Salesforce Certified Advanced Administrator Valid SC clearance is mandatory. Desirable Experience managing offshore systems integrators. Contract Details Day Rate: £700-£800 (Inside IR35) Duration: 3 months initially, with potential extension Location: London, Glasgow, or Cardiff (hybrid working) Security Clearance: Valid SC clearance required
12/03/2026
Contractor
3-month Contract (Possible Extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office Valid SC Clearance Required A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation. You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape. Key Responsibilities: Leadership & Strategy Own the Salesforce administration strategy and champion best practices across teams. Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development. Platform Operations Ensure resilience, reliability, and high-quality performance of all Salesforce environments. Provide expert assurance across configurations, integrations, release processes, and automation workflows. Maintain accurate configuration and asset records, ensuring auditability and effective change management. Stakeholder Engagement Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. Essential Skills & Experience Deep operational expertise in managing complex Salesforce environments . Demonstrable experience leading Salesforce administration teams . Proven experience managing suppliers, vendors, and technical risk. Strong background in platform operations, configuration management, incident/problem management, and release governance. Salesforce certifications (or ability to obtain within 6 months): Salesforce Certified App Builder Salesforce Certified Advanced Administrator Valid SC clearance is mandatory. Desirable Experience managing offshore systems integrators. Contract Details Day Rate: £700-£800 (Inside IR35) Duration: 3 months initially, with potential extension Location: London, Glasgow, or Cardiff (hybrid working) Security Clearance: Valid SC clearance required
Job Title: Salesforce Architect Experience: 10+ Years Job Summary We are looking for an experienced Salesforce Architect to design, develop, and implement scalable Salesforce solutions aligned with business objectives. The ideal candidate will provide technical leadership, guide development teams, and ensure best practices across the Salesforce ecosystem. Key Responsibilities Design end-to-end Salesforce architecture solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms. Translate business requirements into scalable technical solutions. Lead architecture design sessions and define integration strategies with external systems. Provide technical leadership to Salesforce developers, administrators, and consultants. Establish best practices, design standards, and governance for Salesforce implementations. Design and implement APIs, integrations, and Middleware solutions. Perform code reviews, architecture reviews, and performance optimization. Work closely with stakeholders, product owners, and business teams to align technology with business goals. Ensure security, data governance, and compliance across Salesforce platforms. Mentor development teams and support complex troubleshooting and production issues. Required Skills & Qualifications 10+ years of IT experience with 5+ years in Salesforce architecture. Strong experience in Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs. Experience with integration patterns, REST/SOAP APIs, Middleware, and third-party integrations. Strong knowledge of Salesforce data modelling, security model, and governor limits. Experience with CI/CD, DevOps tools, and version control systems. Ability to design scalable and high-performance solutions. Preferred Certifications Salesforce Certified Technical Architect (CTA) - Preferred Salesforce Application Architect Salesforce System Architect Salesforce Platform Developer II Soft Skills Excellent communication and stakeholder management skills Strong problem-solving and analytical thinking Ability to work with cross-functional teams and leadership Nice to Have Experience with MuleSoft or other integration platforms Knowledge of data migration tools Experience working in Agile/Scrum environments
12/03/2026
Contractor
Job Title: Salesforce Architect Experience: 10+ Years Job Summary We are looking for an experienced Salesforce Architect to design, develop, and implement scalable Salesforce solutions aligned with business objectives. The ideal candidate will provide technical leadership, guide development teams, and ensure best practices across the Salesforce ecosystem. Key Responsibilities Design end-to-end Salesforce architecture solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms. Translate business requirements into scalable technical solutions. Lead architecture design sessions and define integration strategies with external systems. Provide technical leadership to Salesforce developers, administrators, and consultants. Establish best practices, design standards, and governance for Salesforce implementations. Design and implement APIs, integrations, and Middleware solutions. Perform code reviews, architecture reviews, and performance optimization. Work closely with stakeholders, product owners, and business teams to align technology with business goals. Ensure security, data governance, and compliance across Salesforce platforms. Mentor development teams and support complex troubleshooting and production issues. Required Skills & Qualifications 10+ years of IT experience with 5+ years in Salesforce architecture. Strong experience in Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs. Experience with integration patterns, REST/SOAP APIs, Middleware, and third-party integrations. Strong knowledge of Salesforce data modelling, security model, and governor limits. Experience with CI/CD, DevOps tools, and version control systems. Ability to design scalable and high-performance solutions. Preferred Certifications Salesforce Certified Technical Architect (CTA) - Preferred Salesforce Application Architect Salesforce System Architect Salesforce Platform Developer II Soft Skills Excellent communication and stakeholder management skills Strong problem-solving and analytical thinking Ability to work with cross-functional teams and leadership Nice to Have Experience with MuleSoft or other integration platforms Knowledge of data migration tools Experience working in Agile/Scrum environments
Consortium Professional Recruitment Ltd
Sutton-on-hull, Yorkshire
IT Support Technician Location: Hull Salary: £25,000 - £30,000 Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments Please note: this role is based in Hull and is full onsite. What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Your own transport is needed for this role due to travel to multiple sights. Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
12/03/2026
Full time
IT Support Technician Location: Hull Salary: £25,000 - £30,000 Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments Please note: this role is based in Hull and is full onsite. What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Your own transport is needed for this role due to travel to multiple sights. Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Principal Salesforce Administrator - SC cleared Location: London/Glasgow/Cardiff (hybrid) Rate: £700-£800 per day (Inside IR35) Duration: 3 months initial We are looking for a Principal Salesforce Administrator to lead operational strategy and platform optimisation across a complex enterprise Salesforce estate. You will take ownership of administration standards, vendor performance, and continuous improvement initiatives ensuring high-quality service delivery. Key responsibilities Lead Salesforce administration teams and define operational best practice Ensure platform stability, performance and resilience across environments Oversee release governance, configuration assurance and change management Manage third-party suppliers and systems integrators Drive continuous improvement and mentor team capability development Key experience Deep operational expertise managing complex Salesforce environments Proven leadership of platform or application operations teams Experience managing supplier performance and technical risk Salesforce Advanced Administrator and App Builder certifications desirable This role will be accountable for ensuring consistent, reliable Salesforce services aligned to strategic organisational objectives. Principal Administrator (SalesF Principal Salesforce Administrator - SC cleared
12/03/2026
Contractor
Principal Salesforce Administrator - SC cleared Location: London/Glasgow/Cardiff (hybrid) Rate: £700-£800 per day (Inside IR35) Duration: 3 months initial We are looking for a Principal Salesforce Administrator to lead operational strategy and platform optimisation across a complex enterprise Salesforce estate. You will take ownership of administration standards, vendor performance, and continuous improvement initiatives ensuring high-quality service delivery. Key responsibilities Lead Salesforce administration teams and define operational best practice Ensure platform stability, performance and resilience across environments Oversee release governance, configuration assurance and change management Manage third-party suppliers and systems integrators Drive continuous improvement and mentor team capability development Key experience Deep operational expertise managing complex Salesforce environments Proven leadership of platform or application operations teams Experience managing supplier performance and technical risk Salesforce Advanced Administrator and App Builder certifications desirable This role will be accountable for ensuring consistent, reliable Salesforce services aligned to strategic organisational objectives. Principal Administrator (SalesF Principal Salesforce Administrator - SC cleared
Job Title Infrastructure Engineer Location Swinton, Manchester Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 20-25 days holidays Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
11/03/2026
Full time
Job Title Infrastructure Engineer Location Swinton, Manchester Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 20-25 days holidays Our client, a UK based consulting company, has established an exciting new opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
SC cleared Service Desk System Admin Location: 5 days per week on site in Oxfordshire Duration: 6-9 months IR35: Inside Rate: close to £200/day This role will report to the IT Operations Manager role Start date: ASAP Skills/knowledge required: System Administration Knowledge of MS Entra Extensive knowledge of JML Extensive knowledge of Ivanti Neurons ITSM Manage ad-ons Access requirements/requests Call Management Service Desk experience On Cloud SaaS experience
11/03/2026
Contractor
SC cleared Service Desk System Admin Location: 5 days per week on site in Oxfordshire Duration: 6-9 months IR35: Inside Rate: close to £200/day This role will report to the IT Operations Manager role Start date: ASAP Skills/knowledge required: System Administration Knowledge of MS Entra Extensive knowledge of JML Extensive knowledge of Ivanti Neurons ITSM Manage ad-ons Access requirements/requests Call Management Service Desk experience On Cloud SaaS experience
We are seeking a proactive and technically skilled IT Systems Administrator to manage and support our Microsoft 365 environment across three tenants, covering approximately 25 users. This is a hands-on role that combines systems administration, user support, security, and infrastructure improvement. This is a senior level role, incumbent is expected to Improve the environment and lead new initiatives, primarily for M365 environments and take responsibility for organisation-wide infrastructure Responsibilities Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID across multiple tenants. Implement, configure & Manage endpoint devices using Microsoft Intune, including configuration, compliance, and lifecycle planning. Oversee IT asset management: tracking, valuation, depreciation, and upgrade/replacement planning. Handle onboarding and offboarding processes for employees, ensuring smooth IT transitions. Monitor and respond to security threats using Microsoft Defender and Intune; manage malware and attack mitigation. Provide first-line user support and manage the internal IT helpdesk, including reporting and ticket resolution. Maintain and optimise internet and Wi-Fi infrastructure, including Quality of Service (QoS) management. Support special projects and company-wide initiatives involving IT systems or infrastructure. Develop working relationships with external support organisations, agree contracts and support levels. Drive continual improvement of IT infrastructure, processes, and user experience. Manage online identities, DNS records, websites, and API/app registrations. Implement Conditional Access policies for improved security controls Implement a cloud-based print server Upgrade network cabinet, configure new Firewall, upgrade switches Install Wi-Fi for warehouse environment, enable handheld devices and industrial scanner technology Review current M365 licencing structure and recommend efficiencies & opportunities Experience Proven experience in Microsoft 365 administration (Exchange, Teams, SharePoint, Entra ID). Strong knowledge of Microsoft Intune and endpoint management. Experience with IT asset lifecycle management and planning. Familiarity with Microsoft Defender and general cybersecurity practices. Solid understanding of DNS, domain management, and web technologies. Excellent troubleshooting and user support skills. Ability to manage multiple tenants and work independently across varied systems. Strong documentation and reporting skills. Microsoft certifications (e.g., MS-102, MD-102, SC-200, SC-200) are a plus. Experience with scripting (PowerShell) for automation. Familiarity with ITIL practices or helpdesk systems. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
11/03/2026
Full time
We are seeking a proactive and technically skilled IT Systems Administrator to manage and support our Microsoft 365 environment across three tenants, covering approximately 25 users. This is a hands-on role that combines systems administration, user support, security, and infrastructure improvement. This is a senior level role, incumbent is expected to Improve the environment and lead new initiatives, primarily for M365 environments and take responsibility for organisation-wide infrastructure Responsibilities Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID across multiple tenants. Implement, configure & Manage endpoint devices using Microsoft Intune, including configuration, compliance, and lifecycle planning. Oversee IT asset management: tracking, valuation, depreciation, and upgrade/replacement planning. Handle onboarding and offboarding processes for employees, ensuring smooth IT transitions. Monitor and respond to security threats using Microsoft Defender and Intune; manage malware and attack mitigation. Provide first-line user support and manage the internal IT helpdesk, including reporting and ticket resolution. Maintain and optimise internet and Wi-Fi infrastructure, including Quality of Service (QoS) management. Support special projects and company-wide initiatives involving IT systems or infrastructure. Develop working relationships with external support organisations, agree contracts and support levels. Drive continual improvement of IT infrastructure, processes, and user experience. Manage online identities, DNS records, websites, and API/app registrations. Implement Conditional Access policies for improved security controls Implement a cloud-based print server Upgrade network cabinet, configure new Firewall, upgrade switches Install Wi-Fi for warehouse environment, enable handheld devices and industrial scanner technology Review current M365 licencing structure and recommend efficiencies & opportunities Experience Proven experience in Microsoft 365 administration (Exchange, Teams, SharePoint, Entra ID). Strong knowledge of Microsoft Intune and endpoint management. Experience with IT asset lifecycle management and planning. Familiarity with Microsoft Defender and general cybersecurity practices. Solid understanding of DNS, domain management, and web technologies. Excellent troubleshooting and user support skills. Ability to manage multiple tenants and work independently across varied systems. Strong documentation and reporting skills. Microsoft certifications (e.g., MS-102, MD-102, SC-200, SC-200) are a plus. Experience with scripting (PowerShell) for automation. Familiarity with ITIL practices or helpdesk systems. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Job Title: Project Manager Location: Birmingham Salary: 33,000 - 40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant
11/03/2026
Full time
Job Title: Project Manager Location: Birmingham Salary: 33,000 - 40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant
Data Analyst - 30,000/ 35,000 - Liverpool Principal IT are proud to be partnering with a well-established organisation in the Liverpool area to recruit a Data Analyst. The successful candidate will join a collaborative Systems & Technology team, supporting core infrastructure, user systems, and data reporting capabilities. The Product Data Administrator is responsible for maintaining and optimising the company's product catalogue across all sales channels. The role ensures product information is accurate, consistent and aligned with business and commercial goals. Reporting to the Head of Systems & Technology, the role works closely with teams across the business. Key Responsibilities Manage and maintain the product catalogue and product data. Ensure product information (descriptions, specifications, images) is accurate and up to date. Maintain Product Information Management (PIM) systems. Monitor data quality, conduct audits and correct errors. Coordinate product launches and catalogue updates. Support eCommerce platforms and product listings. Work with internal teams and suppliers to maintain product information. Improve product discoverability through categorisation and SEO best practices. Key Skills Strong attention to detail and organisation. Experience with PIM systems and large product datasets. Knowledge of eCommerce platforms. Strong Excel / MS365 skills. Basic understanding of databases or SQL. Good communication and collaboration skills. Qualifications & Experience 3+ years' experience in product data, catalogue management or eCommerce roles. ERP and reporting experience beneficial. Benefits & Schedule On-site parking Office-based: Monday - Friday, 9am - 5:30pm INDGH
11/03/2026
Full time
Data Analyst - 30,000/ 35,000 - Liverpool Principal IT are proud to be partnering with a well-established organisation in the Liverpool area to recruit a Data Analyst. The successful candidate will join a collaborative Systems & Technology team, supporting core infrastructure, user systems, and data reporting capabilities. The Product Data Administrator is responsible for maintaining and optimising the company's product catalogue across all sales channels. The role ensures product information is accurate, consistent and aligned with business and commercial goals. Reporting to the Head of Systems & Technology, the role works closely with teams across the business. Key Responsibilities Manage and maintain the product catalogue and product data. Ensure product information (descriptions, specifications, images) is accurate and up to date. Maintain Product Information Management (PIM) systems. Monitor data quality, conduct audits and correct errors. Coordinate product launches and catalogue updates. Support eCommerce platforms and product listings. Work with internal teams and suppliers to maintain product information. Improve product discoverability through categorisation and SEO best practices. Key Skills Strong attention to detail and organisation. Experience with PIM systems and large product datasets. Knowledge of eCommerce platforms. Strong Excel / MS365 skills. Basic understanding of databases or SQL. Good communication and collaboration skills. Qualifications & Experience 3+ years' experience in product data, catalogue management or eCommerce roles. ERP and reporting experience beneficial. Benefits & Schedule On-site parking Office-based: Monday - Friday, 9am - 5:30pm INDGH
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hand-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Manchester Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/03/2026
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hand-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Manchester Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
