34 jobs found

Job Title: Senior Field Based Comms Engineer Location: Pencoed, Bridgend (Field Based) Salary: 33,000 - 37,000 per annum depending on experience Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a skilled Communications Engineer, with extensive experience in data networking and structured cabling to join our technical team. The ideal candidate will be responsible for the design, installation, and maintenance of VoIP systems, network infrastructure, and data cabling within our group and Partner environments. This is a hands-on role combining both network engineering expertise and practical on-site cabling and deployment work. Travel, nights away, and occasional weekend work will be required, but notice will always be given in advance. Responsibilities: Install, configure, and support VoIP phone system Manage and maintain PBX systems, SIP trunks, and related network components. Work with ISPs and SIP providers to resolve connectivity and call routing issues. Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls. Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks. Conduct site surveys and assist in planning network topologies. Perform diagnostics, monitoring, and performance tuning on network equipment. Install Cat6, and fibre cabling systems according to best practices. Fluke Test and certify new cabling installations. Maintain accurate documentation of network layouts, configurations, and cabling routes. Provide Level support for escalated network and VoIP issues. Working away is required in this role to support our partners Liaise with internal teams and third-party vendors to ensure project delivery and uptime What we're looking for: Proven experience in VoIP engineering and network administration. Strong understanding network routing/switching. Experience with structured cabling installation and cable testing tools. Familiarity with Routers DrayTek, and Aruba Wi-Fi Hands-on experience with PoE switches, IP phones, and network monitoring tools. Full UK driving licence and willingness to travel to sites. Benefits: Competitive salary of 33,000 - 37,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Communications Engineer, Telecoms Support, 2nd Line Support, VoIP Engineer, IT Network Engineer, VoIP, Network Administrator and Telecommunications Support Technician may also be considered for this role

THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development

IT Manager Rochdale Manufacturing Environment Permanent £50,000 £55,000 Days - 39 hours Our client, a well-established and reputable manufacturing business based in Rochdale is seeking an experienced IT Manager to take full responsibility for its IT function. Supplying engineered components to a diverse range of industries, the company continues to invest in its systems and infrastructure to support ongoing growth. This is a key, hands-on leadership role within an SME environment. The Role Reporting to senior leadership, you will manage all IT operations across the business, ensuring infrastructure, systems, and security support both current operations and future development. You will act as the company s IT lead, aligning technology with business objectives while maintaining a secure, reliable, and efficient IT environment. Key Responsibilities Oversee daily management of network and server infrastructure Align IT systems with current and future business requirements Develop and maintain backup, disaster recovery, and risk management processes Implement and manage network, data, and communications security Assess, procure, and implement hardware and software solutions Lead IT projects including installations, upgrades, and system rollouts Manage relationships with external IT service providers, ensuring cost effectiveness Support and guide IT technicians where required Advise senior management on IT best practice and continuous improvement Ensure timely delivery of IT equipment and systems to meet operational needs About You You will be a proactive, technically strong IT professional who is comfortable working independently and taking ownership of the IT function within a busy manufacturing environment. Essential Experience Minimum 3 years experience in an IT Manager or similar hands-on role Strong experience managing servers, networks, and infrastructure Experience with backup, disaster recovery, and cybersecurity processes Experience delivering IT projects and system rollouts Working knowledge of Microsoft business systems (Office, Outlook, Teams) Experience managing external IT providers Desirable Experience with ERP systems such as EFACS or Syspro Experience within a manufacturing or engineering environment Knowledge of server and database systems What s on Offer £50,000 £55,000 salary Standalone IT leadership role with real autonomy Opportunity to modernise and enhance existing systems Stable, established manufacturing business Site-based role in Rochdale This is an excellent opportunity for an experienced IT professional looking to make a meaningful impact within a growing and forward-thinking organisation. Please apply for this role on-line. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.

Are you passionate about technology and ready to take your first step into an exciting IT career? OracleBio is offering a fantastic opportunity for a motivated and curious IT Apprentice to join our growing team and gain hands-on experience in a dynamic, professional environment. This is more than just a support role - it's a chance to learn, develop, and build the foundations of a successful career in IT. As an IT Apprentice, you'll play a key part in supporting the smooth day-to-day running of OracleBio's IT systems. Working closely with experienced IT Support Technicians and Senior Managers, you'll gain real-world exposure to technical support, systems administration, and IT operations across the organisation. You'll be supported, mentored, and encouraged to grow your technical skills while contributing meaningfully to the business from day one. Responsibilities: Provide friendly and professional first-line support to OracleBio staff for routine hardware, software, and access issues. Escalate more complex technical, infrastructure, or security matters appropriately. Troubleshoot basic technical problems under supervision. Assist with setting up and configuring laptops, user accounts, and peripheral devices. Support the maintenance of the company's laptop estate, including updates and software installations. Help manage image storage, file transfers, and data organisation in line with company procedures. Monitor system alerts and backup processes, reporting any concerns promptly. Maintain IT asset registers and equipment allocation records. Support licensing documentation and compliance tracking. Assist with documenting system changes and routine maintenance activities. Help maintain accurate infrastructure records and operational logs. Desirable skills: We recruit based on aptitude and potential. Enthusiasm and a genuine interest in technology are essential. A quick learner with a curious mindset. Able to think on your feet and adapt to new situations. Comfortable working through complex challenges. Proactive, taking initiative and ownership. Naturally intellectually curious, eager to explore and improve. Salary: £16,000 - £18,000 per annum. Working hours: Monday to Friday, 9am - 5pm. Benefits: 5% employer pension contribution. Discretionary annual bonus scheme. Cycle to Work scheme. Time accrual system, allowing you to earn additional days off each year. Hybrid working. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week Location: 5 day onsite at St Albans Salary: £39,152-£41,771 + 27 days holiday plus bank holidays We're seeking a proactive and technically strong IT Team Leader to oversee multi-site IT operations and ensure the smooth running of essential systems within a busy school environment. About the Role You'll lead the day-to-day performance of IT services across both primary and secondary school settings, ensuring systems are resilient, reliable, and fit for purpose. Acting as the senior technical escalation point, you'll play a pivotal role in maintaining infrastructure, supporting key school activities, and driving service improvements. Key Responsibilities Oversee daily IT operations and ensure excellent service delivery Manage incidents, service requests, and major issue resolution Communicate effectively with senior stakeholders during disruptions Provide technical leadership across networks, systems, and end-user devices Support and maintain a wide range of technologies including PCs, Apple devices, printers, displays, telephony, and network infrastructure Proactively monitor alerts and resolve issues (eg, Firewalls, backups, email quarantines) Liaise with third-party suppliers to ensure timely issue resolution Line manage IT Technician(s), including supervision, workload allocation, and professional development Lead and support local IT projects from conception to completion Maintain clear and accurate operational documentation Contribute to ongoing improvement of IT systems, processes, and service delivery Skills & Experience Required Experience managing IT support staff or technicians Strong technical capability across enterprise IT environments Ability to resolve complex technical issues and act as a senior escalation point Knowledge of Microsoft Server, Active Directory, Windows, Apple OS, networking, backups, wireless, certificates, endpoint management, and Microsoft 365/Entra Experience working in environments with SLAs or high operational expectations Strong organisational, communication, and problem-solving skills Ability to work under pressure and make sound decisions Customer-focused, professional, and calm when handling complex issues Experience with iOS devices is an advantage Experience with virtualisation, disaster recovery, and business continuity is desirable Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week | Location: 5 day onsite at Hemel Hempstead Salary: £39,881- £42,500+ 27 days holiday plus bank holidays We're looking for a proactive and skilled IT Team Leader to oversee multi-site IT operations, ensure the smooth running of critical systems, and lead a high-performing support team within an educational environment. About the Role As the IT Team Leader, you'll take ownership of day-to-day IT service delivery across multiple school sites. You'll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events. Key Responsibilities Oversee operational IT performance, ensuring high service levels and user satisfaction Manage incidents, service requests, and responses to major technical issues Provide updates to senior stakeholders during service disruptions Support a wide range of technologies including networks, Servers, end-user devices, interactive displays, and iOS equipment Act as the senior technical escalation point for complex issues Manage IT Technician(s), including workload allocation, performance reviews, and development Lead local IT projects and contribute to long-term system improvements Maintain accurate and up-to-date operational documentation Collaborate with other IT teams to ensure consistent standards and best practice What We're Looking For Experience managing IT support staff Strong hands-on technical experience across enterprise environments Ability to diagnose and resolve complex IT issues across networks, infrastructure, and devices Familiarity with Microsoft Server/Active Directory, virtualisation, storage/backup systems, wireless networks, patch management, and cloud platforms (Microsoft 365/Entra) Experience responding to major incidents and communicating clearly with senior stakeholders Strong organisational, leadership, and communication skills Calm, customer-focused, and able to work effectively under pressure Experience with iOS devices is an advantage Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

My client is an award-winning consulting engineer with decades of experience, vast technical expertise and a friendly, proactive approach that their clients really value. Over the years they have delivered projects of every size, in every sector, with every kind of complexity. Whatever the challenge, from concept to completion, they deliver imaginative, integrated engineering solutions that are rigorously designed, robustly cost effective and reliably buildable. They are an equal opportunities employer who believes in rewarding and supporting those that have the drive and belief to be the best they can be. You would need UK design consultancy experience across a range of sectors Sound client liaison experience and being commercially aware Experience with Section Agreements 278, 38, 185 and 104 Fully conversant in the use of software such as AutoCAD, Civil3D, InfoDrainage or their equivalents Hands on approach, with a desire to remain engaged in design, project management and delivery Good organisation, communication, and presentation skills A good level of previous experience in the industry and have an aspiration to start a new and exciting chapter in your career In Derby, you'll join an established team of Civil Engineers and Technicians. With a modern open plan office that is located within a short walking distance of the city centre and all it's amenities whilst also having excellent links to the transport network.

We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.

Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.

Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!

2nd Line Support Technician Chichester, PO20 £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more Our client is an extremely well-established MSP / IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site support and project assistance (full driving licence required) company van provided Working closely with senior engineers and cloud/infrastructure teams on complex issues About You: Proven experience in a 2nd Line IT Support role within an MSP / IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity. Customer-focused, calm under pressure, and highly organised Full UK driving licence (for client site visits when required) This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this advertisement.

Senior Civil Engineer Location: Manchester / Hybrid Working Available Competitive Salary + Comprehensive Benefits Package An established and forward-thinking engineering consultancy is looking to appoint a Senior Civil Engineer to support the continued growth of its civil engineering team. This is an excellent opportunity for an experienced engineer who is confident in managing projects independently while contributing to a collaborative and technically strong environment. The successful candidate will play a key role in delivering infrastructure designs across a diverse portfolio of developments, working closely with clients, local authorities and multidisciplinary design teams. The Role As a Senior Civil Engineer, you will be responsible for managing, leading and delivering the design of multiple projects simultaneously, ensuring schemes are completed on time, within budget and to the highest technical standards. You will: Lead the technical delivery of infrastructure designs from concept through to construction Develop and agree on engineering strategies and ensure these are implemented effectively Oversee and produce detailed highway and drainage designs Negotiate and secure technical approvals for adoptable works (S104, S38, S278 and related agreements) Liaise directly with local authorities, statutory bodies and clients Ensure all designs comply with current Codes of Practice, industry standards and Health & Safety legislation Coordinate with architects, structural engineers, planners and other stakeholders Mentor junior engineers and technicians where required Attend client and design team meetings, representing the business professionally You will have the opportunity to take ownership of projects and play a significant role in shaping engineering solutions. Technical Requirements Strong working knowledge and hands-on experience in: Highway design and ground modelling Drainage design and hydraulic modelling, including sustainable drainage systems (SuDS) External works and levels design, including Part M compliance Earthworks assessments and cut/fill strategies Industry Codes of Practice and relevant Health & Safety legislation Software experience required: AutoCAD PDS or XP Site 3D (or equivalent design software) MicroDrainage WinDes / Flow (or similar hydraulic modelling software) Microsoft Office packages Qualifications & Experience Ideally, 5-10 years' experience within a consultancy environment Educated to Degree or HNC level in Civil Engineering or a related discipline Strong communication skills with the ability to liaise confidently with clients and approving authorities Ability to manage workload across multiple projects What's on Offer Competitive salary tailored to experience Clear progression pathway with genuine career development opportunities Supportive and collaborative working culture Exposure to a wide range of residential, commercial and mixed-use developments Hybrid working options Ongoing professional development support This is an excellent opportunity for a Senior Civil Engineer seeking greater responsibility, project ownership and long-term progression within a stable and growing consultancy. For a confidential discussion, please get in touch. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.

Job Title: Senior IT Helpdesk Technician Location: Pencoed, Bridgend, South Wales Salary: £35,000 - £42,000 per annum (experience depending) Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities: Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices. Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution. Lead root cause analysis and implement long-term solutions to recurring issues. Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments. Maintain and improve internal documentation, processes, and knowledge base articles. Deliver on-site support for critical issues and project work as required. Collaborate with junior technicians to mentor and support their development. Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality. Stay up to date with emerging technologies and recommend improvements to systems and processes. What we're looking for: Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment. Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and diagnostic skills. Strong communication and interpersonal skills, with a customer-first mindset. Ability to work independently and manage multiple priorities. Full UK driving licence required - travel to client sites is part of the role. Benefits: Competitive salary of £35,000 - £42,000 per annum (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Senior IT Support Engineer, Senior IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.

Senior IT Technician / IT Manager - Manchester City Centre - £40-50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Technician / IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both leadership and strategic responsibility. Key Responsibilities Lead and manage the internal IT team, supporting staff at HQ and over 100 remote branches across the UK. Work closely with business stakeholders to deliver technical solutions aligned with wider objectives. Play a strategic role in shaping the infrastructure and technology roadmap. Mentor and develop IT team members to support their professional growth. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain current, secure, and effective. Report on IT performance metrics at monthly meetings and drive improvement initiatives. Assist with IT budget planning, monitoring, and approvals. Manage internal IT projects, ensuring smooth delivery and regular stakeholder updates. Identify and manage IT-related risks across the organisation. Technical Skills Required 3-5 years' experience managing IT teams. Hands-on experience with VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge Microsoft development technologies (C#, .NET). SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong leadership and mentoring skills, with a passion for developing teams. A strategic thinker with the ability to define and deliver technology roadmaps. Enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please Click Apply Now! Senior IT Technician / IT Manager - Manchester City Centre - £40-50K

Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Employer description: Midland Aerospace offers a wide range of manufacturing and supply-chain solutions and have an outstanding reputation for quality, cost and delivery. Overview: The IT Support Apprentice plays a key role in supporting the day-to-day IT operations of the business. Working closely with the IT Manager and external managed service providers (MSPs), this role provides technical assistance to internal users across a wide range of systems, hardware, software, and network infrastructure. This is a hands-on position suitable for both entry-level and experienced technicians. It offers exposure to a broad spectrum of IT and cybersecurity technologies, including MS Azure, Intune & Office 365, as well as specialised systems used in manufacturing environments. A willingness to learn and adapt is essential, with opportunities to develop networking and project management skills over time. Responsibilities: Respond to internal support requests via ticketing system, email, phone, or in person. Diagnose and resolve issues related to hardware, software, and networking. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Manage user accounts, including password resets and access permissions. Maintain accurate records of IT assets and software licenses. Assist with employee onboarding and offboarding, including device setup and access provisioning. Document technical issues and resolutions in the IT knowledge base; contribute to guides and SOPs. Escalate complex issues to senior staff or external vendors when necessary. Ensure adherence to IT policies, procedures, and security standards. Desirable skills: Strong problem-solving and communication skills. Ability to work independently and as part of a team. Willingness to learn new technologies and take on challenges. Basic understanding of networking concepts (with training and development provided). Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 9am - 5pm. Benefits: Pension. Free parking. Team events. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery/Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer £50,000 - £55,000 base salary Private pension Private healthcare + More