Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
15/01/2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
15/01/2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
15/01/2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior Product Designer to join our team. This role is offered on a hybrid basis, working 1 day a week in either Manchester or Milton Keynes (depending on your location). As a Senior Product Designer, you'll lead the way in shaping our mobile app experience, ensuring it is user centric, visually compelling, and aligned with our wider business goals. A key part of your role will involve close collaboration with our Digital Product Managers, Digital Product Owners, and User Researchers-co creating solutions, validating concepts, aligning on priorities, and translating business and customer needs into intuitive, high impact design outcomes. If you bring a strong design perspective and know how to balance creativity with customer expectations, then we'd love to hear from you Success in this role looks like: proven experience designing for omnichannel or cross platform experiences spanning mobile, web, and other digital touchpoints, along with strong capability in conducting A/B testing and using analytics to inform iterative design improvements. They will also bring solid knowledge of CRO principles and hands on experience implementing experiments to optimise user journeys and drive measurable performance outcomes. Extensive experience working within Agile cross-functional teams, particularly alongside Product Owners and Digital Product Managers. Lead end-to-end design for key mobile app initiatives, from discovery and ideation to final UI design and handoff. Work together with engineers to ensure the feasibility and fidelity of implementation. What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
*Senior User Researcher* Gov.uk, research on an app/quantitative data Manchester - 2 days onsite. Occasional visits to London possibly. BPSS or SC ideally, for 6 months to work for our Government Client in Manchester, meetings in London once a month. Start date ASAP- 6 months initially up to 650 pd Inside IR35 EXPERIENCE If you have experience conducting research on an app this would be an advantage, but not essential Must be an experienced researcher who is comfortable working with quantitative data and working in small teams at a fast pace and able to conduct research quickly/bring out key insights to be applied. Able to demonstrate when their research has contributed to pushing a product forward Experience working with senior stakeholders/stakeholder management Able to confidently put arguments forward without being swayed too much by others Government or private sector experience is welcomed 5 years of experience ideally Experience working in small teams at a fast pace and able to conduct research quickly/bring out key insights to be applied. Able to demonstrate when your research has contributed to pushing a product forward You will work with senior stakeholders/stakeholder management Able to confidently put arguments forward without being swayed too much by others - challenge if needbe Government or private sector experience is welcomed - 5 years of experience ideally Strong team player with some mentoring/coaching SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
15/01/2026
Contractor
*Senior User Researcher* Gov.uk, research on an app/quantitative data Manchester - 2 days onsite. Occasional visits to London possibly. BPSS or SC ideally, for 6 months to work for our Government Client in Manchester, meetings in London once a month. Start date ASAP- 6 months initially up to 650 pd Inside IR35 EXPERIENCE If you have experience conducting research on an app this would be an advantage, but not essential Must be an experienced researcher who is comfortable working with quantitative data and working in small teams at a fast pace and able to conduct research quickly/bring out key insights to be applied. Able to demonstrate when their research has contributed to pushing a product forward Experience working with senior stakeholders/stakeholder management Able to confidently put arguments forward without being swayed too much by others Government or private sector experience is welcomed 5 years of experience ideally Experience working in small teams at a fast pace and able to conduct research quickly/bring out key insights to be applied. Able to demonstrate when your research has contributed to pushing a product forward You will work with senior stakeholders/stakeholder management Able to confidently put arguments forward without being swayed too much by others - challenge if needbe Government or private sector experience is welcomed - 5 years of experience ideally Strong team player with some mentoring/coaching SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Lead User Researcher - Banking 6 months Remote/London - 2 days a week £575p/d - INSIDE IR35 We are seeking an experienced and proactive User Researcher to join our team. The ideal candidate will bring proven experience working in a design-led environment, with a strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams in their decision making. Key Responsibilities: Lead and deliver end-to-end research across multiple initiatives, balancing priorities with efficiency. Plan, conduct, and analyse usability testing (moderated and unmoderated), as well as other qualitative and quantitative methods. Collaborate closely with designers and design teams, ensuring research directly informs and shapes the design process. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
15/01/2026
Contractor
Lead User Researcher - Banking 6 months Remote/London - 2 days a week £575p/d - INSIDE IR35 We are seeking an experienced and proactive User Researcher to join our team. The ideal candidate will bring proven experience working in a design-led environment, with a strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams in their decision making. Key Responsibilities: Lead and deliver end-to-end research across multiple initiatives, balancing priorities with efficiency. Plan, conduct, and analyse usability testing (moderated and unmoderated), as well as other qualitative and quantitative methods. Collaborate closely with designers and design teams, ensuring research directly informs and shapes the design process. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We're looking for an experienced Interaction Designer to join a public sector project . This is a fantastic opportunity to work on user-centered design initiatives that make a real impact. Key Details: Contract Length: 12 months - £540 to £600 (Inside) Clearance: Active SC clearance required Location: Remote Start Date: ASAP IR35: Inside Responsibilities: Design intuitive and accessible user interfaces aligned with GDS standards Collaborate with UX researchers, service designers, and developers Create prototypes and wireframes to improve user journeys Ensure designs meet accessibility and usability best practices Essential Skills: Strong experience in interaction design within government or public sector Familiarity with GDS principles and accessibility guidelines Proficiency in tools like Figma, Sketch, or similar Excellent stakeholder communication skills If you have active SC clearance and a passion for designing seamless user experiences, we'd love to hear from you!
15/01/2026
Contractor
We're looking for an experienced Interaction Designer to join a public sector project . This is a fantastic opportunity to work on user-centered design initiatives that make a real impact. Key Details: Contract Length: 12 months - £540 to £600 (Inside) Clearance: Active SC clearance required Location: Remote Start Date: ASAP IR35: Inside Responsibilities: Design intuitive and accessible user interfaces aligned with GDS standards Collaborate with UX researchers, service designers, and developers Create prototypes and wireframes to improve user journeys Ensure designs meet accessibility and usability best practices Essential Skills: Strong experience in interaction design within government or public sector Familiarity with GDS principles and accessibility guidelines Proficiency in tools like Figma, Sketch, or similar Excellent stakeholder communication skills If you have active SC clearance and a passion for designing seamless user experiences, we'd love to hear from you!
Senior User Researcher - £450 - £500 Inside - East Kilbride - SC Clearance - 12 Month Contract Location: East Kilbride - 2 to 3 days per week onsite Clearance: Active SC Clearance required An exciting opportunity has arisen for an experienced Senior User Researcher to support a major government transformation programme. You will lead high-quality user research, champion evidence-based decision-making, and ensure that products and services are genuinely user-centred. Working as part of a Research & Analytics function, you'll collaborate closely with Data Analysts, Product Managers, Service Designers and Technical Leads. You'll help shape strategy, validate decisions, and ensure user needs are understood throughout the delivery life cycle. This role is ideal for someone who thrives in complex environments, communicates confidently with senior stakeholders, and can handle multiple research streams simultaneously. Please note, active SC Clearance is required and there is a requirement to be in the office for two to three days a week in East Kilbride. Key Responsibilities Lead, plan and deliver user research across multiple workstreams using industry-standard methodologies. Analyse and synthesise findings into clear, actionable insights for service and product teams. Champion a user-centred approach across multidisciplinary teams and governance forums. Build and maintain a structured research repository, ensuring insights are accessible and reused. Define and track user outcome metrics to evidence the impact of design and delivery decisions. Collaborate closely with product, design and technical leads to shape strategy and validate approaches. Ideal Candidate Profile Strong experience delivering user research on large-scale programmes. Demonstrable ability to design, conduct and lead multiple research activities. Excellent analytical and synthesis skills; able to translate complex data into compelling insight. Strong communication and stakeholder-engagement skills, especially with senior audiences. Experience embedding user-centred thinking within multi-disciplinary teams. Proven ability to create and maintain research repositories and insight frameworks. Active SC Clearance (mandatory for consideration) TL;DR Job Title: Senior User Researcher Location: East Kilbride (2 to 3 days onsite) Start Date: ASAP Contract Length: 12 Months Day Rate: £450 - £500 IR35: Inside Security Clearance: Active SC required
15/01/2026
Contractor
Senior User Researcher - £450 - £500 Inside - East Kilbride - SC Clearance - 12 Month Contract Location: East Kilbride - 2 to 3 days per week onsite Clearance: Active SC Clearance required An exciting opportunity has arisen for an experienced Senior User Researcher to support a major government transformation programme. You will lead high-quality user research, champion evidence-based decision-making, and ensure that products and services are genuinely user-centred. Working as part of a Research & Analytics function, you'll collaborate closely with Data Analysts, Product Managers, Service Designers and Technical Leads. You'll help shape strategy, validate decisions, and ensure user needs are understood throughout the delivery life cycle. This role is ideal for someone who thrives in complex environments, communicates confidently with senior stakeholders, and can handle multiple research streams simultaneously. Please note, active SC Clearance is required and there is a requirement to be in the office for two to three days a week in East Kilbride. Key Responsibilities Lead, plan and deliver user research across multiple workstreams using industry-standard methodologies. Analyse and synthesise findings into clear, actionable insights for service and product teams. Champion a user-centred approach across multidisciplinary teams and governance forums. Build and maintain a structured research repository, ensuring insights are accessible and reused. Define and track user outcome metrics to evidence the impact of design and delivery decisions. Collaborate closely with product, design and technical leads to shape strategy and validate approaches. Ideal Candidate Profile Strong experience delivering user research on large-scale programmes. Demonstrable ability to design, conduct and lead multiple research activities. Excellent analytical and synthesis skills; able to translate complex data into compelling insight. Strong communication and stakeholder-engagement skills, especially with senior audiences. Experience embedding user-centred thinking within multi-disciplinary teams. Proven ability to create and maintain research repositories and insight frameworks. Active SC Clearance (mandatory for consideration) TL;DR Job Title: Senior User Researcher Location: East Kilbride (2 to 3 days onsite) Start Date: ASAP Contract Length: 12 Months Day Rate: £450 - £500 IR35: Inside Security Clearance: Active SC required
Front End Developer Remote or Hybrid in Scotland (Edinburgh) up to £45,000 Build software that supports missions beyond Earth. This is a rare opportunity for a Front End Developer with skills in React and Next.JS to work on products used in the space sector , helping engineers, researchers and operators design, monitor and manage complex space-based systems. You ll be joining a highly technical, product-focused engineering team building modern web applications that sit at the heart of real satellite and mission operations. The work is challenging, meaningful, and far removed from typical business as usual frontend development. If the idea of applying your frontend expertise to space technology excites you - and you enjoy working on complex, high-impact systems - this role is well worth a look. What you ll be doing Building and evolving intuitive, high-performance user interfaces for space-related products Developing scalable frontend applications using modern React and Next.js patterns Working with reusable component libraries as well as large, mission-critical screens Collaborating closely with backend engineers and UX designers to deliver end-to-end features Helping shape frontend architecture and engineering best practice Debugging, refining and enhancing existing functionality Mentoring and supporting other developers within the team What you ll bring Strong experience with React and modern frontend development (ideally 2+ years commercial experience) Confidence using TypeScript in production systems Prior experience with Next.JS is beneficial Experience working with Node.js and API-driven architectures Experience with CI/CD pipelines and version control (Git) An appreciation for good UI/UX and data-heavy interfaces A thoughtful, senior-level approach to collaboration and problem solving Bonus points for Experience working on complex or technical platforms (scientific, engineering or data-led) Exposure to the space sector, aerospace, or mission-critical systems Backend experience or familiarity with Java-based services A background working in agile, cross-disciplinary teams What s in it for you A solid salary up to 45k + great benefits Strong pension contribution Enhanced family-friendly and sick pay benefits Excellent holidays (generous allowance + BH) Employee ownership / share participation scheme Ongoing investment in learning, conferences and skill development A collaborative, inclusive culture where engineers influence both product and direction The chance to work on software that directly supports space missions and satellite operations If you re a Senior Frontend Developer who wants to work on software for space , not just another web app - this role offers the chance to do exactly that. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our commitment to diversity and inclusion in the industry.
14/01/2026
Full time
Front End Developer Remote or Hybrid in Scotland (Edinburgh) up to £45,000 Build software that supports missions beyond Earth. This is a rare opportunity for a Front End Developer with skills in React and Next.JS to work on products used in the space sector , helping engineers, researchers and operators design, monitor and manage complex space-based systems. You ll be joining a highly technical, product-focused engineering team building modern web applications that sit at the heart of real satellite and mission operations. The work is challenging, meaningful, and far removed from typical business as usual frontend development. If the idea of applying your frontend expertise to space technology excites you - and you enjoy working on complex, high-impact systems - this role is well worth a look. What you ll be doing Building and evolving intuitive, high-performance user interfaces for space-related products Developing scalable frontend applications using modern React and Next.js patterns Working with reusable component libraries as well as large, mission-critical screens Collaborating closely with backend engineers and UX designers to deliver end-to-end features Helping shape frontend architecture and engineering best practice Debugging, refining and enhancing existing functionality Mentoring and supporting other developers within the team What you ll bring Strong experience with React and modern frontend development (ideally 2+ years commercial experience) Confidence using TypeScript in production systems Prior experience with Next.JS is beneficial Experience working with Node.js and API-driven architectures Experience with CI/CD pipelines and version control (Git) An appreciation for good UI/UX and data-heavy interfaces A thoughtful, senior-level approach to collaboration and problem solving Bonus points for Experience working on complex or technical platforms (scientific, engineering or data-led) Exposure to the space sector, aerospace, or mission-critical systems Backend experience or familiarity with Java-based services A background working in agile, cross-disciplinary teams What s in it for you A solid salary up to 45k + great benefits Strong pension contribution Enhanced family-friendly and sick pay benefits Excellent holidays (generous allowance + BH) Employee ownership / share participation scheme Ongoing investment in learning, conferences and skill development A collaborative, inclusive culture where engineers influence both product and direction The chance to work on software that directly supports space missions and satellite operations If you re a Senior Frontend Developer who wants to work on software for space , not just another web app - this role offers the chance to do exactly that. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our commitment to diversity and inclusion in the industry.
User Researcher Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Mandated PAYE only What you'll do: Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team What you'll need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes.
14/01/2026
Contractor
User Researcher Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Mandated PAYE only What you'll do: Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team What you'll need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes.
User Researcher 6 months Telford with 2 days/week in office 365 per day - Umbrella only As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team What you'll need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. This role requires client-mandated travel for face-to-face team events for two days each month. Locations may vary from your base location. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
13/01/2026
Contractor
User Researcher 6 months Telford with 2 days/week in office 365 per day - Umbrella only As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, interaction designers, content designer, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team What you'll need: Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. This role requires client-mandated travel for face-to-face team events for two days each month. Locations may vary from your base location. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job Title: Service Designer Location: Edinburgh Pay Rate: 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer , you'll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft and enjoy developing others-whether that's advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation. You'll Also Be Responsible For: Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope Facilitating workshops and discussions to ensure business context, risks, and needs are well understood Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives Researching and documenting current-state services and articulating future-state experiences Leading others to make strong design decisions and champion the user perspective Coaching and mentoring colleagues to support their development Collaborating closely with designers, product owners, and engineers Contributing to the wider design community by sharing knowledge and embedding design principles Skills & Experience Required: A proactive, driven mindset with a focus on continuous improvement Strong relationship-building skills and the ability to work credibly with senior stakeholders Confidence to challenge constructively where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise in design thinking and confident facilitation skills If you're excited by this role but don't meet every requirement, we encourage you to apply-we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
13/01/2026
Contractor
Job Title: Service Designer Location: Edinburgh Pay Rate: 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer , you'll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft and enjoy developing others-whether that's advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation. You'll Also Be Responsible For: Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope Facilitating workshops and discussions to ensure business context, risks, and needs are well understood Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives Researching and documenting current-state services and articulating future-state experiences Leading others to make strong design decisions and champion the user perspective Coaching and mentoring colleagues to support their development Collaborating closely with designers, product owners, and engineers Contributing to the wider design community by sharing knowledge and embedding design principles Skills & Experience Required: A proactive, driven mindset with a focus on continuous improvement Strong relationship-building skills and the ability to work credibly with senior stakeholders Confidence to challenge constructively where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise in design thinking and confident facilitation skills If you're excited by this role but don't meet every requirement, we encourage you to apply-we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front End frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
13/01/2026
Full time
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front End frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
A leading IT Consultancy is seeking a Service Designer on a contract basis to work on a project with a leading Government department. This role is remote but occasional visit to client office for workshops or Team away days. Experience Required: 7 to 9 years professional agency, consultancy and/o client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services A real breadth in your strategic design and technical expertise - from research techniques to workshop facilitation to service design thinking with the ability to understand technical constraints and processes A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design thinking with end-to-end services design practices The ability to be highly independent, confident, and flexible to adapt to a fluid landscape. The capacity to learn and adapt to new ways of working and thinking, communicating effectively through storytelling The aptitude to effectively manage and leverage project teams, illustrating the value that design can bring to the enterprise commercially and technically Experience in converting insights and requirements derived from user research, business stakeholders and data analysis into practical execution. Aligning front to back of house experience design A strategic approach to problem-solving and ability to think far beyond the user interface Strong knowledge and proven practical execution of Customer Centric Design Principles Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations Experience in designing, service design blueprints, customer journey and empathy mapping Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP. Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241 Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate. Knowledge of GDS standards The Role: Plan and execute co-creation workshops with stakeholders to propose the most viable solution for a given problem. Apply knowledge in human factors, ethnography, and the user-centred design process to product Take account of any pre-construction information provided by the client (and principal designer, if one is involved) Design the User Journey Map so we can identify pain points and issues that need to be addressed in a given service. Design the Service Blueprint and prepare it to be presented and delivered to the client. Take steps to reduce or control any risks that cannot be eliminated. Support the learning and development of less experienced and trainee Service designer within the team Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of service design and its impact on the service development Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the service design -Understand user needs. Collaborate with multidisciplinary teams to understand behaviour and feedback -Good working knowledge of service design in practice -Analyse research findings, data, insight gathering, critical thinking and concept generation -Strong grasp of qualitative/quantitative research methods. Work with researchers to conduct these studies. -Lead workshops to drive actionable outcomes -Support the communication with product owners & policy colleagues to define the customer journey, articulate the vision for products and services -Understand as-is service design and identify improvements. -Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints -Provide support and mentor team members
12/01/2026
Contractor
A leading IT Consultancy is seeking a Service Designer on a contract basis to work on a project with a leading Government department. This role is remote but occasional visit to client office for workshops or Team away days. Experience Required: 7 to 9 years professional agency, consultancy and/o client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services A real breadth in your strategic design and technical expertise - from research techniques to workshop facilitation to service design thinking with the ability to understand technical constraints and processes A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design thinking with end-to-end services design practices The ability to be highly independent, confident, and flexible to adapt to a fluid landscape. The capacity to learn and adapt to new ways of working and thinking, communicating effectively through storytelling The aptitude to effectively manage and leverage project teams, illustrating the value that design can bring to the enterprise commercially and technically Experience in converting insights and requirements derived from user research, business stakeholders and data analysis into practical execution. Aligning front to back of house experience design A strategic approach to problem-solving and ability to think far beyond the user interface Strong knowledge and proven practical execution of Customer Centric Design Principles Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations Experience in designing, service design blueprints, customer journey and empathy mapping Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP. Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241 Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate. Knowledge of GDS standards The Role: Plan and execute co-creation workshops with stakeholders to propose the most viable solution for a given problem. Apply knowledge in human factors, ethnography, and the user-centred design process to product Take account of any pre-construction information provided by the client (and principal designer, if one is involved) Design the User Journey Map so we can identify pain points and issues that need to be addressed in a given service. Design the Service Blueprint and prepare it to be presented and delivered to the client. Take steps to reduce or control any risks that cannot be eliminated. Support the learning and development of less experienced and trainee Service designer within the team Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of service design and its impact on the service development Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the service design -Understand user needs. Collaborate with multidisciplinary teams to understand behaviour and feedback -Good working knowledge of service design in practice -Analyse research findings, data, insight gathering, critical thinking and concept generation -Strong grasp of qualitative/quantitative research methods. Work with researchers to conduct these studies. -Lead workshops to drive actionable outcomes -Support the communication with product owners & policy colleagues to define the customer journey, articulate the vision for products and services -Understand as-is service design and identify improvements. -Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints -Provide support and mentor team members
LLM Architect Edinburgh (on-site) £100k-120k + exceptional benefits A rare chance to drive the future of AI infrastructure at one of the world's leading R&D tech organisations. This is a senior opportunity with a global research leader, where you ll architect and optimise the platforms that deliver large-scale language models to production. You ll be working on some of the hardest challenges in distributed AI systems: building ultra-reliable, ultra-scalable environments for inference and deployment. What you ll be doing Designing cloud-native architectures to run large language models on serverless frameworks (e.g. Kubernetes, Knative, or custom-built FaaS). Developing approaches to minimise cold-start latency through advanced container snapshotting, weight pre-loading, and graph partitioning . Building distributed inference pipelines with tensor parallelism, model sharding, and efficient memory scheduling to serve LLMs at scale. Experimenting with quantisation, pruning, and KV-cache management to squeeze maximum throughput from GPU/accelerator clusters. Working closely with applied researchers to turn state-of-the-art methods into robust, production-grade systems. What you ll bring Deep understanding of large-scale ML systems engineering , with direct experience in deploying or optimising LLMs. Hands-on expertise in C++/Rust/Go for systems programming, plus Python for model integration. Strong knowledge of distributed runtimes and scheduling frameworks (e.g. Ray, Dask, MPI, or custom equivalents). Experience with GPU cluster management (CUDA, NCCL, Triton Inference Server) and performance tuning across accelerators. Solid grasp of cloud-native orchestration (Docker, Kubernetes, Helm) and observability tooling (Prometheus, Grafana, Jaeger). Proven ability to translate cutting-edge research into engineered solutions that can scale globally. Why this role stands out Influence how next-generation LLM services are built and delivered to millions of users worldwide. Operate at the intersection of distributed systems, high-performance computing, and AI research. Join a global R&D organisation with unmatched resources, where innovation isn t just encouraged it s expected. This role is designed for an engineer who thrives on technical depth, large-scale challenges, and building systems that change what s possible in AI. Apply now through Bright Purple to take on one of the most impactful engineering roles available in Europe today. Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector.
12/01/2026
Full time
LLM Architect Edinburgh (on-site) £100k-120k + exceptional benefits A rare chance to drive the future of AI infrastructure at one of the world's leading R&D tech organisations. This is a senior opportunity with a global research leader, where you ll architect and optimise the platforms that deliver large-scale language models to production. You ll be working on some of the hardest challenges in distributed AI systems: building ultra-reliable, ultra-scalable environments for inference and deployment. What you ll be doing Designing cloud-native architectures to run large language models on serverless frameworks (e.g. Kubernetes, Knative, or custom-built FaaS). Developing approaches to minimise cold-start latency through advanced container snapshotting, weight pre-loading, and graph partitioning . Building distributed inference pipelines with tensor parallelism, model sharding, and efficient memory scheduling to serve LLMs at scale. Experimenting with quantisation, pruning, and KV-cache management to squeeze maximum throughput from GPU/accelerator clusters. Working closely with applied researchers to turn state-of-the-art methods into robust, production-grade systems. What you ll bring Deep understanding of large-scale ML systems engineering , with direct experience in deploying or optimising LLMs. Hands-on expertise in C++/Rust/Go for systems programming, plus Python for model integration. Strong knowledge of distributed runtimes and scheduling frameworks (e.g. Ray, Dask, MPI, or custom equivalents). Experience with GPU cluster management (CUDA, NCCL, Triton Inference Server) and performance tuning across accelerators. Solid grasp of cloud-native orchestration (Docker, Kubernetes, Helm) and observability tooling (Prometheus, Grafana, Jaeger). Proven ability to translate cutting-edge research into engineered solutions that can scale globally. Why this role stands out Influence how next-generation LLM services are built and delivered to millions of users worldwide. Operate at the intersection of distributed systems, high-performance computing, and AI research. Join a global R&D organisation with unmatched resources, where innovation isn t just encouraged it s expected. This role is designed for an engineer who thrives on technical depth, large-scale challenges, and building systems that change what s possible in AI. Apply now through Bright Purple to take on one of the most impactful engineering roles available in Europe today. Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
12/01/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Summer-Browning Associates
East Kilbride, Lanarkshire
Summer-Browning Associates is currently supporting our central government client, who is seeking a Senior User Researcher for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the planning, execution, and analysis of user research to ensure that our products and services are user-centric and evidence-based. The ideal candidate will hold Active SC and have a strong background in delivery Senior User Researcher support, with the following skills and experience: Experience in user research within large scale projects. Experience of designing and leading on multiple research activities. Proven analytical and synthesis skills which enable data to be transformed into actionable insights. Experience of defining and measuring user outcome performance metrics to evidence user impact throughout a project delivery lifecycle.
09/01/2026
Contractor
Summer-Browning Associates is currently supporting our central government client, who is seeking a Senior User Researcher for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the planning, execution, and analysis of user research to ensure that our products and services are user-centric and evidence-based. The ideal candidate will hold Active SC and have a strong background in delivery Senior User Researcher support, with the following skills and experience: Experience in user research within large scale projects. Experience of designing and leading on multiple research activities. Proven analytical and synthesis skills which enable data to be transformed into actionable insights. Experience of defining and measuring user outcome performance metrics to evidence user impact throughout a project delivery lifecycle.
Summer-Browning Associates
East Kilbride, Lanarkshire
Summer-Browning Associates is currently supporting our central government client, who is seeking a Senior User Researcher for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the planning, execution, and analysis of user research to ensure that our products and services are user-centric and evidence-based. The ideal candidate will hold Active SC and have a strong background in delivery Senior User Researcher support, with the following skills and experience: Experience in user research within large scale projects. Experience of designing and leading on multiple research activities. Proven analytical and synthesis skills which enable data to be transformed into actionable insights. Experience of defining and measuring user outcome performance metrics to evidence user impact throughout a project delivery life cycle.
09/01/2026
Contractor
Summer-Browning Associates is currently supporting our central government client, who is seeking a Senior User Researcher for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the planning, execution, and analysis of user research to ensure that our products and services are user-centric and evidence-based. The ideal candidate will hold Active SC and have a strong background in delivery Senior User Researcher support, with the following skills and experience: Experience in user research within large scale projects. Experience of designing and leading on multiple research activities. Proven analytical and synthesis skills which enable data to be transformed into actionable insights. Experience of defining and measuring user outcome performance metrics to evidence user impact throughout a project delivery life cycle.
Product Manager - Mobile Device Management (MDM) and End User Devices (EUD) Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Product Manager for an initial 6-month assignment with an option to extend. Location: Hybrid working - London / Milton Keynes / Glasgow The ideal candidates will hold active SC clearance and have a proven Product Management background, with the following skills/ experience: Proven experience in Mobile Device Management (MDM) and End User Devices (EUD) Product Management within a Live Services environment. Proficiency in ensuring the quality of MDM and EUD, with a focus on continuous service improvement. Experience and knowledge in IT Service Management (ITSM) within secure environments in Defence, Nuclear, or Central Government. Experience in integrating ITSM policies and processes into product workflows. Proficient in Microsoft 365 and ServiceNow. Experience in product delivery, applying Prince2 principles, performance management, and requirements and process analysis. Ability to collaborate effectively with service partners, user researchers, and engineers to understand user needs and preferences. Knowledge of Business Case writing (Green Book) is highly desirable. To apply, please submit your updated CV for consideration.
08/01/2026
Contractor
Product Manager - Mobile Device Management (MDM) and End User Devices (EUD) Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Product Manager for an initial 6-month assignment with an option to extend. Location: Hybrid working - London / Milton Keynes / Glasgow The ideal candidates will hold active SC clearance and have a proven Product Management background, with the following skills/ experience: Proven experience in Mobile Device Management (MDM) and End User Devices (EUD) Product Management within a Live Services environment. Proficiency in ensuring the quality of MDM and EUD, with a focus on continuous service improvement. Experience and knowledge in IT Service Management (ITSM) within secure environments in Defence, Nuclear, or Central Government. Experience in integrating ITSM policies and processes into product workflows. Proficient in Microsoft 365 and ServiceNow. Experience in product delivery, applying Prince2 principles, performance management, and requirements and process analysis. Ability to collaborate effectively with service partners, user researchers, and engineers to understand user needs and preferences. Knowledge of Business Case writing (Green Book) is highly desirable. To apply, please submit your updated CV for consideration.
Interaction Designer (SC Cleared) / Inside IR35 / Fully Remote / 6-Month Contract We are looking for an experienced Interaction Designer. You will play a key role in creating intuitive, accessible, and user-focused interfaces that meet GDS standards and deliver exceptional user experiences. Role Requirements: Active SC Clearance (mandatory). Proven experience as an Interaction Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles. Expertise in designing responsive, accessible interfaces and creating design patterns. Ability to collaborate with multidisciplinary teams including researchers, developers, and product managers. Excellent communication and stakeholder engagement skills. If you are interested in this role, please apply or email your latest CV to (url removed) ASAP! Interaction Designer (SC Cleared) / Inside IR35 / Fully Remote / 6-Month Contract
07/01/2026
Contractor
Interaction Designer (SC Cleared) / Inside IR35 / Fully Remote / 6-Month Contract We are looking for an experienced Interaction Designer. You will play a key role in creating intuitive, accessible, and user-focused interfaces that meet GDS standards and deliver exceptional user experiences. Role Requirements: Active SC Clearance (mandatory). Proven experience as an Interaction Designer within the Public Sector. Strong knowledge of GDS Service Standards and user-centred design principles. Expertise in designing responsive, accessible interfaces and creating design patterns. Ability to collaborate with multidisciplinary teams including researchers, developers, and product managers. Excellent communication and stakeholder engagement skills. If you are interested in this role, please apply or email your latest CV to (url removed) ASAP! Interaction Designer (SC Cleared) / Inside IR35 / Fully Remote / 6-Month Contract
Application Support - £35,000 - £45,000 per annum (May include ad hoc out-of-hours support) Liverpool, L3 Ready to grow your cloud skills and play a direct role in advancing life-saving healthcare technology? Your support will help doctors diagnose faster and more accurately by improving access to powerful AI imaging tools. Join MyCardium AI a healthcare tech company using artificial intelligence to revolutionise cardiac imaging. We re looking for someone curious, capable, and keen to make a real impact through application support. The Role You'll be the go-to person ensuring smooth access to our AI-powered imaging systems. From configuring cloud services to resolving login issues, your work will directly support doctors and researchers working to save lives. Key Responsibilities Set up and manage secure user access to vital healthcare platforms, gaining real-world IAM experience with tools like Azure AD and AWS IAM Resolve login and access issues that could delay diagnoses, helping clinicians access critical imaging fast Configure and support cloud services like AWS and Azure, giving you daily exposure to cutting-edge cloud environments Automate access management using Python, PowerShell, or Terraform, sharpening your scripting skills Troubleshoot imaging system issues (PACS, DICOM), ensuring radiologists and clinicians can view scans without delay Help integrate imaging with EHRs and other systems, streamlining patient data access Document solutions and improve support guides, so others can solve problems faster The Benefits Competitive salary and benefits A chance to see the direct impact of your work on patient care Learn and grow with experienced cloud engineers and health IT specialists Be part of a mission-driven team at the forefront of AI in medicine About Our Company Founded in 2022, MyCardium AI is a spin-out from University College London. Our aim is to transform healthcare delivery using AI for cardiac MRI and Echo analysis. We're a passionate team committed to excellence, innovation, and creating a positive and inclusive work environment. The Person Degree or equivalent experience in Computer Science, IT, or a related field Hands-on knowledge of cloud services and scripting tools Good communicator who enjoys solving real-world tech problems Keen to grow in healthcare IT and contribute to meaningful change Desirable: AWS or Azure certification, experience with EHR or PACS systems What s Next If you're excited to grow your skills and make a real difference in healthcare, apply now and help us shape the future of medical imaging.
07/01/2026
Full time
Application Support - £35,000 - £45,000 per annum (May include ad hoc out-of-hours support) Liverpool, L3 Ready to grow your cloud skills and play a direct role in advancing life-saving healthcare technology? Your support will help doctors diagnose faster and more accurately by improving access to powerful AI imaging tools. Join MyCardium AI a healthcare tech company using artificial intelligence to revolutionise cardiac imaging. We re looking for someone curious, capable, and keen to make a real impact through application support. The Role You'll be the go-to person ensuring smooth access to our AI-powered imaging systems. From configuring cloud services to resolving login issues, your work will directly support doctors and researchers working to save lives. Key Responsibilities Set up and manage secure user access to vital healthcare platforms, gaining real-world IAM experience with tools like Azure AD and AWS IAM Resolve login and access issues that could delay diagnoses, helping clinicians access critical imaging fast Configure and support cloud services like AWS and Azure, giving you daily exposure to cutting-edge cloud environments Automate access management using Python, PowerShell, or Terraform, sharpening your scripting skills Troubleshoot imaging system issues (PACS, DICOM), ensuring radiologists and clinicians can view scans without delay Help integrate imaging with EHRs and other systems, streamlining patient data access Document solutions and improve support guides, so others can solve problems faster The Benefits Competitive salary and benefits A chance to see the direct impact of your work on patient care Learn and grow with experienced cloud engineers and health IT specialists Be part of a mission-driven team at the forefront of AI in medicine About Our Company Founded in 2022, MyCardium AI is a spin-out from University College London. Our aim is to transform healthcare delivery using AI for cardiac MRI and Echo analysis. We're a passionate team committed to excellence, innovation, and creating a positive and inclusive work environment. The Person Degree or equivalent experience in Computer Science, IT, or a related field Hands-on knowledge of cloud services and scripting tools Good communicator who enjoys solving real-world tech problems Keen to grow in healthcare IT and contribute to meaningful change Desirable: AWS or Azure certification, experience with EHR or PACS systems What s Next If you're excited to grow your skills and make a real difference in healthcare, apply now and help us shape the future of medical imaging.