102 jobs found

Senior IT Technician Location: Wolverhampton + Other local site Salary: 38,000 - 45,000 Hours: Monday - Friday, 08:00 - 17:00 (Early finish on Fridays) The Best Connection are recruiting on behalf of our client for an experienced Senior IT Technician to take ownership of the IT infrastructure across multiple UK sites. This is a hands-on senior role responsible for maintaining and improving the organisation's IT environment, ensuring systems remain secure, reliable and aligned with operational and commercial objectives. Supporting approximately 120 users across engineering, manufacturing, finance and commercial teams, you will act as the primary escalation point for infrastructure matters and play a key role in delivering IT improvements and projects. Key Responsibilities Own and maintain the Group IT infrastructure across all UK sites including servers, endpoints, networking and cloud environments. Ensure high levels of system availability, performance and resilience. Lead cybersecurity measures including MFA, endpoint protection, patch management and vulnerability remediation. Maintain and test backup and disaster recovery processes. Provide 2nd and 3rd line technical support and act as the main escalation point for infrastructure issues. Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online. Maintain Windows Server environments including Active Directory, Group Policy, DNS and DHCP. Oversee network infrastructure including firewalls, VPNs, VLANs and Wi-Fi connectivity. Support and optimise ERP/MRP systems and related manufacturing integrations. Manage third-party IT providers, licensing and hardware procurement. Lead and deliver IT projects such as migrations, network refreshes and system upgrades. Maintain accurate IT documentation including asset registers, network diagrams and policies. Support and train users while promoting structured ticketing and digital best practice. Essential Requirements Minimum 5 years' experience in hands-on IT infrastructure roles At least 2 years in a senior or lead IT capacity Strong experience with Windows 10/11 environments Experience administering Microsoft 365 Knowledge of Active Directory and Azure AD Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi) Experience with endpoint security, patching and remote support tools Full UK driving licence and willingness to travel between sites Desirable CompTIA Network+ or Security+ ITIL Foundation Experience with Cyber Essentials Plus or ISO 27001 frameworks Backup and virtualisation platforms such as Veeam, VMware or Hyper-V Exposure to ERP/MRP systems (e.g. SAP Business One, Epicor, Infor or Sage) Experience delivering IT infrastructure projects The Ideal Candidate The successful candidate will be a proactive and hands-on IT professional who takes ownership of infrastructure performance, continuously improves system resilience and cybersecurity, and communicates technical matters clearly to both technical and non-technical stakeholders. This is an excellent opportunity to join a growing organisation where you can play a key role in developing and strengthening the IT environment. Apply today with The Best Connection to learn more about this opportunity. The Best Connection is acting as an Employment Agency in relation to this vacancy.

Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hand-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Manchester Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Join a team pushing the boundaries of high-reliability electronics. As a Senior Product Test Engineer, you ll play a key role in testing, debugging, and delivering cutting-edge electronic products that meet the highest standards. This is a hands-on role where your expertise directly improves product quality and performance. What You ll Do Test and debug complex electronic assemblies down to component level Support manufacturing projects with expert electronic test engineering Present clear, insightful data to engineering and production teams Lead corrective actions and drive continuous improvement Mentor diagnostic technicians and share your technical expertise Contribute to DFM/DFT activities to enhance product quality and testability Work across a wide range of advanced electronic technologies Challenge existing processes and introduce fresh, innovative ideas What You ll Bring A qualification in Electronics (degree, postgraduate, or HND equivalent) Experience with programming in Labview or NI Test Stand Strong hands-on experience testing and fault-finding electronic assemblies Ability to diagnose issues at component level with precision Background in high-reliability, military, or defence-related electronics (ideal) Confident in presenting technical data and communicating test results Requirements: BPSS eligible Open to non-British applicants (no sponsorship) (NDA may be required) Relocation package available 4 days a week on site required Benefits: Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary Life Assurance with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Culture: 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Up to 5 paid days volunteering each year.

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM

Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both the Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Leeds Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.

Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Reading Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hands-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Reading Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.

Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.

Junior Fire & Security Engineer Location: London Salary: 25,000 - 30,000 Job Type: Full-Time, Permanent An award-winning fire and security company based in London is looking for a motivated Junior Fire & Security Engineer to join their expanding team. With a strong reputation for excellence and innovation in the industry, the company has trained and developed some of the most skilled engineers in the UK. This is an outstanding opportunity for someone with at least 1 year of experience in fire and security, electrical work, or data cabling to grow their career, gain hands-on experience across a wide range of systems, and work alongside a highly professional, supportive team committed to delivering the highest standards to their clients. What's on Offer: Salary of 25,000 - 30,000 depending on experience Paid training and development opportunities to fast-track your career 25 days holiday plus bank holidays Company vehicle or mileage allowance Supportive and professional team environment Your Role Will Include: Installation, servicing, and maintenance of fire and security systems Assisting with fault finding and troubleshooting on-site Working across a variety of systems including CCTV, intruder alarms, access control, and fire alarms Supporting senior engineers on larger installations and projects Ensuring work is completed to the highest quality and complies with industry standards Desirable Skills & Experience: At least 1 year of experience in fire and security, electrical work, or data cabling Electrical improver / electrician experience desirable 1st fix and 2nd fix experience Pulling cables, cable terminations, patch panels Knowledge of CAT5 / CAT6 / network infrastructure and data cabling Ability to use hand tools and perform cable routing (trunking, tray, conduit, basket) ECS / CSCS card, IPAF / PASMA desirable Some prior experience installing CCTV or electronic security systems is advantageous This is a fantastic opportunity for a motivated engineer to join a company recognised for training and developing the best in the industry, gaining invaluable hands-on experience and career progression. Interested? If you're looking for a fresh opportunity with a company that values its engineers and invests in their development, we'd love to hear from you. Apply today or send your CV to (url removed) . For a confidential conversation, feel free to call and ask for Jordan. Alecto Recruitment Ltd is acting as an employment business in relation to this vacancy. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV

THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development

Our client, a leader in the Defence & Security sector, is currently seeking a Senior Manufacturing Test Engineer to join their team in Glenrothes. This role is contract-based and offers relocation support for the right candidate. Key Responsibilities: Life cycle ownership for test costs and efficiency Continually improving existing test solutions through yield analysis, test time reduction, and faster diagnostic processes Driving corrective actions to enhance efficiencies and product quality Specifying top-level test requirements for new products and introducing them into production efficiently Supporting production with high-level diagnostics Providing technical advancement and mentorship to diagnostic technicians and engineers Enhancing customer stewardship by offering effective solutions to problems and future demands Providing input to design authorities for successful Design for Manufacturability (DFM) and Design for Testability (DFT) implementation Contributing to the business capture team for bid and proposal purposes Active team member Job Requirements: Degree or HND in an electronics-related subject, preferably in Electronic Engineering Significant experience in a functional test engineering role within a military or high-reliability manufacturing environment Strong knowledge of electronics across a wide range of technologies Analytical skills to process data efficiently and provide solutions to problems Good team player, willing to take ownership of problems and participate fully in team activities High-level diagnostic experience across various technologies Proven track record of contributing to specific improvements in test efficiencies Confident self-starter, willing to encourage improvement and challenge the status quo Excellent technical presentation skills Desirable Skills: Ability to communicate at all levels across a range of disciplines Experience in specifying top-level production requirements for New Product Introduction (NPI) Knowledge of Design for Manufacturability (DFM) and Design for Testability (DFT) principles Experience with various test platforms and operating systems Understanding of Environmental Stress Screening (ESS) Knows the principles of Six Sigma and Lean Manufacturing Familiarity with SAP and shop floor data collection systems If you are an experienced electronics test engineer looking for a new challenge in a high-tech, defence-related environment, we would love to hear from you. Apply now to join our client's dynamic and forward-thinking team in Glenrothes.

I'm excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You'll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose complex support issues, providing solutions to customers efficiently. Communicate effectively via telephone and email, ensuring excellent customer service. Provide high-quality remote and on-site support to customers as required. About You: Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment. Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune. Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed. A clean driving licence for occasional on-site visits. Strong technical understanding of Microsoft technologies and cloud solutions. Next Steps: Apply now!