102 jobs found

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Covering schools in the Slough area of Berkshire Salary: £26k- £32k base salary + mileage payments What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for talented, entrepreneurial technical talent to work on the most exciting projects in the ecosystem. We are not just any partner but proud to be the defining ServiceNow partner in the ecosystem. You Are: A senior Technical Architect with the ServiceNow Business Group you are an experienced innovator of solutions with ServiceNow. You can understand business challenges and architect system solutions with ServiceNow. Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. You are a continuous learner, taking advantage of new learning opportunities including willingness to undertake new certifications such as Certified Master Architect. As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Strong background working with Enterprise Software companies and/or Consulting companies. We are looking for experience in the following skills: Expert knowledge and experience working with ServiceNow in Development & Technical Architecture capacity. Certified Technical Architect and ambition to do Certified Master Architect if not completed already Minimum of 5 years leading teams of ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills - JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability to obtain SC clearance is required. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 28/02/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you'll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. Y ou will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices Work in a fast-paced, collaborative technical environment Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more Perform software development leveraging a test-driven development pattern Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript Experience with testing software (automated tests or Test Driven Development) Previous experience working with AWS, GCP, Microsoft Azure or another cloud service Have a passion for continued learning of the latest JavaScript and ES versions and trends What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Analyst Position Description At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working up to two days per week on site at our client offices in Swansea. Your future duties and responsibilities In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services. You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment. Key responsibilities include: • Lead & define business and user requirements within Agile delivery squads • Develop & refine product backlogs, user stories and acceptance criteria • Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes • Ensure requirements are visible, traceable and embedded into design and backlog refinement • Collaborate closely with Service Designers, Product and Delivery leads • Support delivery teams through sprint planning, refinement and reviews • Use tooling such as Jira and Confluence to manage and maintain delivery artefacts Required qualifications to be successful in this role You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams. You should have: • Proven experience delivering digital services in an enterprise Agile environment • Strong understanding of the full software development lifecycle (SDLC) • Hands-on experience defining and managing requirements within Agile squads • Experience working closely with Product Owners or acting in a proxy Product Owner capacity • Strong stakeholder engagement, facilitation and influencing skills • Proficiency using Jira, Confluence and similar backlog management tools • Experience working within public sector or government digital services environments • Experience of data analysis would be a positive advantage Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

CMC Markets is seeking an experienced Information Security Manager to play a pivotal role in shaping and strengthening our global security governance and risk framework. Operating across multiple regulatory jurisdictions, CMC develops and delivers its own retail and B2B trading and investment platforms. This role sits at the heart of our Group-wide security strategy - ensuring robust governance, effective risk management, and regulatory alignment across the business. This is a governance-focused position. It is not a hands-on cyber operations role, but one that requires strategic oversight, regulatory confidence, and the ability to influence across distributed international teams. You'll take ownership of security governance within your remit, working closely with Technology, Risk, Compliance and the wider Group Security function to deliver pragmatic, right-sized solutions that enable the business while protecting it. What You'll Be Responsible For Security Governance & Risk Embed and maintain the Group Information Security framework across all regions Ensure alignment with global regulatory regimes (FCA, ESMA, ASIC, MAS and others) and recognised standards such as ISO 27001 Lead and support security risk assessments across business units, platforms and third parties Maintain and enhance the Information Security Management System (ISMS) Track, report and drive remediation of key security risks and metrics at senior stakeholder level Regulatory & Compliance Act as a primary security contact for audits, supervisory reviews and regulatory engagement Ensure policies, standards and controls meet global regulatory expectations Support regulatory submissions, security attestations and client due diligence Interpret new regulatory developments and work cross-functionally to embed practical solutions Third-Party & Supplier Risk Oversee security risk assessments of technology vendors and service providers Support supplier due diligence and ongoing risk monitoring Ensure appropriate controls are embedded across outsourced and offshore operations Leadership & Collaboration Partner with security and technology stakeholders across Europe and APAC Promote a consistent Group security posture while accommodating local regulatory requirements Contribute to global security initiatives and transformation programmes Provide security leadership to business projects, balancing risk management with commercial priorities Act as a recognised security authority within relevant jurisdictions (e.g. IAM, data protection oversight) What We're Looking For Degree-qualified (or equivalent) in Business, Technology, Information Security or a related discipline 7+ years' experience in Information Security, including 3+ years in a senior advisory or managerial capacity Strong grounding in governance, risk and regulatory security requirements within financial services Experience developing policies, standards and security documentation Proven experience in third-party risk assessment and supplier security oversight Confident stakeholder engagement skills with the ability to influence across functions and regions CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Senior Network Engineer Cardiff City Council £40,777 - £45,091 Permanent, Full-time Cardiff / hybrid working Overview of the Senior Network Engineer position Sellick Partnership is currently partnered with Cardiff City Council to recruit a Senior Network Engineer on a permanent, full time basis to join a rapidly growing Infrastructure team across the Council, with a focus on an ongoing school expansion project. Although the council offices are based in Cardiff, the council are happy to discuss and negotiate flexible, hybrid working arrangements and encourage a healthy work-life balance. This opportunity presents a fast paced and busy environment, along with full capacity to expand knowledge, expertise and tech stack. Key responsibilities of the Senior Network Engineer will include Build, maintain and monitor ICT network and communications services for the council and schools Manage performance, testing, fault diagnosis and resolution of network infrastructure Respond to Service Desk incidents and requests, prioritising effectively and meeting SLAs Design and deliver new network and communications solutions Support and contribute to ICT projects, working with managers and wider ICT teams Advise on ICT project planning and ensure strong network security against cyber threats Experience required for the Senior Network Engineer position Excellent practical knowledge TCP/IP, enterprise scale network environments and associated hardware including switches, routers and firewalls Proven experience managing enterprise wireless LAN infrastructures Experience supporting VOIP networks Experience of Aruba core and edge switches - desirable Experience of Meraki wireless infrastructures - desirable Benefits available that the Senior Network Engineer will receive Annual salary between £40,777 - £45,091 33 days of annual leave per year after 5 years Local Government pension scheme 24/7 employee wellbeing service Flexible on hybrid working This is a fantastic opportunity to join a fast paced environment, with a team built of strong technically minded people with the opportunity to expand on existing tech stacks and methodologies. How to apply for the Senior Network Engineer position If you believe you have the necessary skills and ambition for the Senior Network Engineer role, please apply now or contact Kyle Fitzgerald at Sellick Partnership. Closing date: Thursday 26 February 2026 Synonyms: Senior Network Specialist, Lead Network Engineer, Enterprise Network Engineer, Network Infrastructure Engineer, Senior Infrastructure Engineer, Network Operations Engineer, ICT Network Engineer, Wireless Network Engineer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are seeking an experienced hands on IT Support Manager to lead and enhance the technology operations within the fast-paced luxury goods organisation. This role is based in London and requires a professional with a strong background in IT support and technology management. Client Details The organisation is a well-established player in the luxury goods industry, As part of a medium-sized team, the company values expertise in technology to ensure seamless operations as they look to grow their market share and as a result their headcount significantly Description Oversee and manage IT support functions within the organisation. Ensure the smooth operation of all technology systems and infrastructure. Lead a team of IT professionals, providing guidance and support as needed. Develop and implement IT policies and best practices for the organisation. Monitor system performance and troubleshoot issues promptly. Collaborate with other departments to align IT services with business needs. Manage vendor relationships and negotiate contracts for IT services and equipment. Ensure compliance with industry regulations and data protection standards. Profile A successful IT Support Manager should have: Proven experience leading small technical support or helpdesk teams (1-5 staff) in a hands on capacity. Microsoft Windows, Active Directory Microsoft Office 365 (Exchange Online, SharePoint) iOS/iPhone and JAMF device management TCP/IP networking fundamentals Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards. Excellent prioritisation, problem-solving, and communication skills Familiarity with service desk best practices Excellent inter-personal skills Retail tools or point-of sale systems experience is a strong advantage Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL) Familiarity with the FMCG and / or Retail (luxury goods) sector industry is advantageous. Job Offer Competitive salary ranging from £60,000 to £70,000. A permanent role with opportunities for career growth. Be part of a forward-thinking team and premium brand within the retail industry Work in a central London location with excellent transport links 5 days in the office / week. If you are an experienced IT Support Manager looking to advance your career in the retail and luxury goods sector, we encourage you to apply today!

Customer Experience & Contact Platform Architect - Manager London Manchester Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations Support clients in defining a customer-first mindset and reshaping their business and operating models Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences Reinvent the customer service ecosystem by improving how products, services and channels work together Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture's global network, learning from specialists who share a passion for customer experience, platforms and AI Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms As a Customer Experience & Contact Platform Architect - Manager, you will: Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures Mentor and develop future leaders, fostering a culture of performance, inclusion and continuous improvement We are seeking candidates with the following skills and experience: Design and hands-on expertise with at least one major CCaaS platform (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre) Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms Strong communication skills Relevant certifications from organisations such-as Amazon, Genesys, Google or Microsoft Extensive experience in CCaaS and AI enabled service technology gained through hands-on design and build work Set yourself apart: Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs Ability to demonstrate CCaaS and AI solutions you've contributed to through direct technical build (flows, routing, integrations etc.) Strong understanding of customer engagement and service technologies from a design/build perspective Track record of contributing to or leading multi-platform CCaaS and AI architecture teams and delivery squads Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Program, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all se

A distinguished global investment bank is seeking a Windows Platform Engineer to join its esteemed Site Reliability Engineering team in London. This position presents an exceptional opportunity to contribute meaningfully by advancing continuous improvement, automation, and self-service solutions within a sophisticated infrastructure environment. The successful candidate will be entrusted with enhancing efficiency and reliability through refined engineering practices. WINDOWS PLATFORM ENGINEER Salary: £90,000 - £110,000Location: London What you'll do: In the capacity of Windows Platform Engineer, you will assume a central role in safeguarding the reliability and efficiency of the organisation's infrastructure estate. Your daily undertakings will encompass the creation of robust tools and processes aimed at automating operational tasks, enhancing system performance, and supporting seamless cloud migration initiatives. You will engage with cross-functional teams to deliver projects grounded in Infrastructure as Code principles, proactively monitor systems for emerging issues, and conduct meticulous root cause investigations post-incident. By collaborating with development teams on testing regimes and release management, you will facilitate service enhancements whilst upholding stringent standards of security and compliance. Your expertise will further be called upon for the preparation of comprehensive documentation, liaison with audit functions, identification of cost efficiencies, and deputisation for team leads when necessary. The breadth of this role ensures intellectual engagement-ranging from technical consultancy to hands-on administration-within a supportive environment where your contributions are both valued and impactful. Design and implement software solutions that enable infrastructure services to operate autonomously and provide self-service capabilities for operational teams throughout the organisation. Champion continuous service improvement initiatives by applying Infrastructure as Code methodologies across the platform. Reduce manual intervention by automating repetitive processes, thereby allowing greater focus on strategic objectives. Enhance system performance through the optimisation of resource allocation, efficient load distribution, and latency reduction across critical platforms. Establish Service Level Objectives (SLOs) to ensure consistent achievement of availability and latency targets for all infrastructure components. Develop proactive monitoring mechanisms that identify early warning signs rather than merely responding to outages, thus facilitating timely intervention and minimising disruption. Conduct thorough root cause analyses following incidents or outages to prevent recurrence and elevate overall system reliability. Work closely with development teams to refine services through rigorous testing protocols and structured release management procedures. Engage collaboratively with application teams to identify technical debt and formulate remediation strategies aligned with business priorities. Produce detailed operational documentation and standardised procedures to promote consistency and clarity across all engineering activities. What you bring: A profound command of Microsoft Windows Server internals and associated technologies is indispensable for this appointment. Demonstrable experience managing Active Directory, DHCP, DNS, LDAP, and Kerberos within extensive enterprise environments is essential. A substantial background in hardware performance monitoring coupled with expertise in tuning complex low-latency systems is highly regarded. An advanced understanding of Agile methodologies, Site Reliability Engineering (SRE), DevOps principles, and industry best practices is required. Expert proficiency in scripting languages such as PowerShell, Python or C# facilitates effective automation of operational tasks. Comprehensive knowledge of backup and recovery protocols ensures data integrity across all platforms under your stewardship. Mastery in clustering technologies, high-availability configurations, replication techniques, and disaster recovery planning is crucial. The ability to optimise network, storage, server, and virtualisation layers for peak performance evidences technical depth. Experience interpreting CIS security hardening recommendations within regulated environments supports robust compliance measures. Familiarity with Infrastructure as Code concepts alongside CI/CD pipelines utilising tools such as Git, Ansible, Terraform or TeamCity is expected. Experience with Serena Deployment Automation (SDA), Jenkins or analogous deployment tools enhances operational efficacy. Desirable skills include authoring playbooks on AWX/Ansible Tower; advanced proficiency in Kubernetes/Docker orchestration; database administration (SQL Server/Oracle/Sybase/MongoDB/Snowflake); IBM Tivoli/Netcool; Nutanix HCI/VMWare ESX; networking protocols (TCP/IP/DNS/DHCP/VLANs); RHEL/Oracle Linux/Solaris; cloud computing (Azure/AWS/GCP/Oracle); data security governance (GDPR/SOX); Dell EMC PowerStore/Isilon; Rubrik/EMC Networker/Data Domain/IBM Tivoli Storage Manager; CyberArk; Splunk; Qualys; Cisco Tetration; ServiceNow; JIRA/Confluence. Exemplary communication skills enable you to articulate intricate technical concepts lucidly to stakeholders at all levels. The capacity to maintain composure during periods of heightened pressure ensures reliable operations are sustained at all times. A results-oriented approach combined with unwavering accountability fosters trust among colleagues and clients alike. A proactive disposition paired with methodical work habits allows you to prioritise effectively even amidst demanding deadlines. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: West Ham, East London Salary: £26k- £31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round) What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Cloud Infrastructure ManagerEpsom, Surrey, KT17£70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You'll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation's digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.

IT Infrastructure Project Manager 12-Month contract - Inside IR35 - up to £550 per day London based - hybrid working - 2/3 days on site Insurance sector Project description The client is running an integrations program, which is integrating entities into Group IT standards. There are a large number of entities in the integrations road map. Business priorities require that a number of entities are provided with some Group IT services, before their onboarding date. For example, access to certain applications hosted within the Group environment. Secure and compliant solutions are required to deliver the appropriate services and the Post Merger Integration Program has been established to meet this demand. Additional project managers are required to staff the program. The IT team that runs the Post Merger Integration Program also supports the Group network and ERGO International office moves, by leading and delivering projects that enhance the global network and support entities moves to new locations. This team is at capacity satisfying this demand and additional PM capacity is also required to support the network domain. Key Responsibilities To run and manage multiple complex projects with budgets up to £3m and take responsibility for their delivery using formal project management techniques as appropriate Ensure the projects are delivered on time, meet the business & technical requirements and delivered within the agreed budget. Projects will be internally resourced but may require third parties to be managed as part of the overall delivery Produce a Charter for each project based upon the agreed scope, define the budget, identify the resources, create the schedule, outline the approach and suggest the sequencing of work required to execute the project effectively Drive the delivery of their projects with predictable consistency, efficiency and success, ensuring overall compliance with IT-internal requirements and smooth transition of the resulting solution into production Managing vendor relationships and the effective utilization of resources on each project, minimizing use of external onshore and offshore resources, and ensuring the timely onboarding and offboarding of those resources when tasks are completed To establish and maintain effective working relationships with all stakeholders and act as the key point of contact for the project Identify issues/risks, analyse options and manage impacts to mitigate project delays and take appropriate action to keep the project on track, leveraging support from key stakeholders and/or management as required Manage, monitor and report progress against milestones and budgets, ensuring consistent and transparent communications are provided to Management and Executive Leadership Ensure all project costs (actuals) are actively tracked and managed, including SOWs/Purchase Orders, contracts, internal resource assignments, and ensure accurate forecasts and accruals are maintained in SAP and Clarity Coordinate the completion of all documentation, project plans, change requests, approvals, lifecycle steps and compliance gate requests in a timely manner to ensure the project continues to align with the agreed schedule Any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role. Skills and Experience At least 7+ of experience in successfully managing the delivering of multiple large IT projects within a technically complex and dynamic environment, ideally in a global Finance/Insurance or regulated industry Managed global rollouts impacting companywide users Working knowledge of Project/Programme Management, e.g., Managing Successful Programmes (MSP), Prince2 and agile project management tools and methodologies Experience leading Infrastructure & Operations projects, with good oversight of Technologies across the Networks, Workplace and Data Centres disciplines. Able to demonstrate strong management skills including project management, financial management, change management and facilitation. Demonstrable experience in setting up and driving successful global projects Demonstrated strong personal organizational skills and ability to coordinate the efforts of others globally in the successful delivery of projects. Excellent communication skills, strong experience in managing the diverging interests of various stakeholders. Strong analytical and problem-solving skills to troubleshoot and resolve issues. Proven ability to create meaningful reports and summarise project health status for stakeholder presentations. Proven ability to manage and track programme costs and budgets to agreed baselines. Strong attention to detail, with the ability to maintain high standards of hygiene across complex programs and ensure compliance with stringent governance requirements. Ability to drive a mixture of functional and geographic workstreams and coordinate step change delivery to the business in a unified way. Consulting and collaborative working style creating a culture of accountability and sharing. Willingness to travel internationally. Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

ERP Tax Senior Consultant / Manager (D365 Finance & Operations / Workday) Senior-Lead level The Role We are supporting a client who is expanding their ERP and tax technology transformation capability and is seeking consultants with experience in Dynamics 365 Finance & Operations or Workday. This role sits at the intersection of ERP delivery, finance and tax, supporting tax and finance teams to ensure systems, processes and data effectively meet tax and compliance requirements. This is not a tax advisory role - strong tax awareness is required, but you will not be expected to be a tax specialist. You will work on ERP implementations, upgrades and transformation programmes, often within complex, multinational environments. Key Responsibilities Support D365 F&O or Workday implementations and transformation projects Work closely with tax and finance teams to understand requirements and translate them into system and process design Support indirect tax and compliance processes (e.g. VAT/GST, reporting, controls) Assist with global operating model, governance and process improvements Ensure accurate data flows and reporting to support tax compliance Collaborate with ERP, tax, finance and technology stakeholders across programmes Contribute to testing, deployment and post-go-live support Required Experience Experience working with D365 Finance & Operations or Workday in an implementation or transformation capacity Exposure to tax or finance requirements within ERP environments Understanding of indirect tax concepts (VAT/GST/SUT) at a practical, systems level Experience translating business or tax requirements into ERP solutions Background in consulting, systems implementation, or in-house transformation Comfortable working in multi-entity or multinational environments Nice to Have Experience with tax technology or compliance processes Exposure to large-scale ERP programmes Experience working alongside tax teams, shared service centres or managed services Familiarity with data, reporting or controls frameworks Who This Role Suits ERP consultants who want to broaden into tax-enabled transformation Finance systems professionals with tax exposure Consultants who enjoy working at the intersection of technology, process and regulation Candidates looking to move away from pure technical or pure tax roles Why Apply Work on large, high-impact transformation programmes Gain exposure to tax technology and global compliance Flexible working arrangements Clear progression for senior and lead-level consultants Opportunity to develop a specialist niche combining ERP and tax Please get in touch with Kamilla Ryan url removed if you are interested. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Technical Support Supervisor Location: On-Site or Hybrid - Paignton Salary: Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits: Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan The Client: A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager. The Role: This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity. Duties: Lead, manage, and develop the EMEA Technical Support Engineers. Set goals, monitor performance, and focus on team development. Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. Collaborate with professional services and global support managers to align processes. Requirements: Qualification in a relevant Engineering discipline. Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass). Experience managing or supervising technical teams, ideally across multiple countries. Excellent English communication (written & verbal). Strong problem-solving and decision-making skills under pressure. Ability to prioritise effectively and manage multiple tasks. Willingness to travel internationally (up to 10%). Desirable: Experience with Spirent GNSS Simulation systems, project management, or formal management training. To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: West Ham, East London Salary: £26k- £31k base salary + Zones 1-6 travelcard worth circa £3k (FREE TRAVEL in and out of work all year round) What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you