We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Business Development Manager Temporary Power & Energy £50,000 £60,000 + Bonus + Car Allowance + Benefits South London & South East An established provider of temporary power solutions is expanding its commercial presence across South London and the South East and is appointing a Business Development Manager to support that growth. The region is active, commercially important and already generating demand across infrastructure, construction and industrial markets. Typical customers include contractors, civil engineering firms and industrial operators requiring temporary and back-up power. Historically, it has been supported on a reactive basis across multiple regions, with a high volume of incoming enquiries and short-term hires. The requirement now is for dedicated ownership, stronger account development and improved conversion of this demand into repeat, contracted work. This role exists to increase conversion rates, secure repeat business and grow regional revenue across existing and new accounts. The Role This position is focused on developing a defined territory across South London and the South East where demand already exists but has not been fully converted into long-term commercial relationships. The responsibility is to build a consistent presence across the region, engaging contractors, industrial customers and end users, and turning early-stage opportunities and incoming enquiries into secured work. Full responsibility for developing the South London and South East territory Opening new accounts across infrastructure, construction and industrial customers Converting incoming enquiries and short-term hires into repeat, long-term revenue Building existing relationships into consistent, long-term revenue Working consultatively with customers to understand load requirements and operational constraints Shaping temporary power solutions alongside engineering and operations teams Identifying opportunities early in project lifecycle and positioning ahead of competitors Managing internal stakeholders to ensure delivery aligns with what has been sold Driving revenue growth while maintaining margin discipline This is a commercial role focused on new business, increasing conversion of incoming demand and building a consistent pipeline of repeat revenue across the region. What We re Looking For Proven business development experience within temporary power, equipment hire or a related technical sector A track record of opening new accounts and generating repeat business, not just managing inbound or reactive work Experience selling into contractors, infrastructure projects or industrial customers Sufficient technical understanding to engage credibly on power requirements A consultative approach, focused on understanding requirements and selling on value rather than discounting Commercial awareness with the ability to protect margin and avoid price-led selling Confidence operating across multiple stakeholders, both internally and externally The resilience and ownership mindset required to develop and grow a territory over time The Opportunity As a Business Development Manager, you will take ownership of a region with established demand, active customers and consistent incoming enquiries The business has invested in fleet, technology and operational capability to support expansion The platform is in place. The requirement now is to improve conversion of existing demand, increase repeat business and build a stable pipeline of long-term revenue This role suits someone who has worked in a reactive sales environment and wants to take ownership of a region, develop new business and build long-term customer relationships Package £50,000 £60,000 base Annual bonus up to 40% Company vehicle or £5,000 allowance 6% employer matched pension 25 days holiday plus bank holidays Option to purchase 5 additional days Life assurance Private healthcare option Additional wellbeing and volunteering days Annual performance awards All applications are treated in strict confidence.
03/04/2026
Full time
Business Development Manager Temporary Power & Energy £50,000 £60,000 + Bonus + Car Allowance + Benefits South London & South East An established provider of temporary power solutions is expanding its commercial presence across South London and the South East and is appointing a Business Development Manager to support that growth. The region is active, commercially important and already generating demand across infrastructure, construction and industrial markets. Typical customers include contractors, civil engineering firms and industrial operators requiring temporary and back-up power. Historically, it has been supported on a reactive basis across multiple regions, with a high volume of incoming enquiries and short-term hires. The requirement now is for dedicated ownership, stronger account development and improved conversion of this demand into repeat, contracted work. This role exists to increase conversion rates, secure repeat business and grow regional revenue across existing and new accounts. The Role This position is focused on developing a defined territory across South London and the South East where demand already exists but has not been fully converted into long-term commercial relationships. The responsibility is to build a consistent presence across the region, engaging contractors, industrial customers and end users, and turning early-stage opportunities and incoming enquiries into secured work. Full responsibility for developing the South London and South East territory Opening new accounts across infrastructure, construction and industrial customers Converting incoming enquiries and short-term hires into repeat, long-term revenue Building existing relationships into consistent, long-term revenue Working consultatively with customers to understand load requirements and operational constraints Shaping temporary power solutions alongside engineering and operations teams Identifying opportunities early in project lifecycle and positioning ahead of competitors Managing internal stakeholders to ensure delivery aligns with what has been sold Driving revenue growth while maintaining margin discipline This is a commercial role focused on new business, increasing conversion of incoming demand and building a consistent pipeline of repeat revenue across the region. What We re Looking For Proven business development experience within temporary power, equipment hire or a related technical sector A track record of opening new accounts and generating repeat business, not just managing inbound or reactive work Experience selling into contractors, infrastructure projects or industrial customers Sufficient technical understanding to engage credibly on power requirements A consultative approach, focused on understanding requirements and selling on value rather than discounting Commercial awareness with the ability to protect margin and avoid price-led selling Confidence operating across multiple stakeholders, both internally and externally The resilience and ownership mindset required to develop and grow a territory over time The Opportunity As a Business Development Manager, you will take ownership of a region with established demand, active customers and consistent incoming enquiries The business has invested in fleet, technology and operational capability to support expansion The platform is in place. The requirement now is to improve conversion of existing demand, increase repeat business and build a stable pipeline of long-term revenue This role suits someone who has worked in a reactive sales environment and wants to take ownership of a region, develop new business and build long-term customer relationships Package £50,000 £60,000 base Annual bonus up to 40% Company vehicle or £5,000 allowance 6% employer matched pension 25 days holiday plus bank holidays Option to purchase 5 additional days Life assurance Private healthcare option Additional wellbeing and volunteering days Annual performance awards All applications are treated in strict confidence.
Are you a dynamic, strategic and results driven Business Development Manager looking for a new challenge in the Liverpool / Runcorn area? If you thrive in a fast-paced environment, excel at building strong client relationships, and are passionate about driving growth, this Business Development Manage r opportunity could be the perfect next step in your career. The Role Driver Hire has a 40-year history and is today the UK s largest specialist logistics recruiter, supplying thousands of temporary drivers and other staff to businesses every single day. As a Business Development Manager, your role is crucial in expanding Driver Hire s customer base across Merseyside. Key Responsibilities Identify and pursue new business opportunities within the Liverpool & Runcorn areas Develop and implement effective sales strategies to maximise sales and profitability Build and maintain relationships with key decision-makers and stakeholders Present our brand and services with professionalism and expertise Work closely with the operations team in Merseyside to ensure seamless delivery of recruitment solutions to our clients Oversee the entire sales cycle with diligence and precision, from initial prospecting, to negotiation and contract finalisation, ensuring optimal outcomes and client satisfaction What do you need to be successful? As well as having a proven track record of sales success in a previous role; Ability to effectively engage and influence key stakeholders at all levels of an organisation Strong business acumen and strategic thinking, coupled with a results-driven mindset Ambitious and eager to achieve great things both individually and as a team A pro-active and adaptable approach to problem-solving, coupled with the resilience and tenacity to overcome obstacles and achieve success in a fast-paced competitive environment Full, UK driving licence This Business Development Manager role would particularly suit someone with experience in recruitment or logistics sales. Candidates who have worked as a Business Development Manager, recruitment consultant, 360 recruiter, account manager, or sales executive will bring valuable experience to the position. Why work for Driver Hire? In this Business Development Manager role expect an attractive rewards package including: A competitive salary of £45-50k p/a DOE + company car Uncapped commission structure on all business generated, plus team related bonuses Professional development opportunities with our internal and external training courses Benefits scheme providing you with retail and gym discounts, virtual GP service, and money back for healthcare such as dental, optical and physio treatments for you and any dependent children 33 days holiday (including Bank Holidays), plus an extra day off on your birthday An optional paid day off every year to volunteer in your local community Fantastic supportive and welcoming culture, with regular staff meetings and team building events Our staff are important to us, so we regularly benchmark ourselves against our competitors. In our most recent staff survey (December 2025), 96% stated they are proud or very proud to work for Driver Hire. In 2023 we celebrated our 40th anniversary year, we have also been reaccredited by the leading independent business culture assessment organisation, Investors in People . Driver Hire was first accredited in 1995 and maintained its marque for nearly 30 years. Last year we re ahead of the overall industry average benchmark scores. If you re an ambitious Business Development Manager who enjoys winning new business, building relationships, and making a measurable commercial impact, this could be the opportunity you ve been waiting for. Apply today to join Driver Hire as our next Business Development Manager and be part of a business that values ambition, performance, and teamwork.
02/04/2026
Full time
Are you a dynamic, strategic and results driven Business Development Manager looking for a new challenge in the Liverpool / Runcorn area? If you thrive in a fast-paced environment, excel at building strong client relationships, and are passionate about driving growth, this Business Development Manage r opportunity could be the perfect next step in your career. The Role Driver Hire has a 40-year history and is today the UK s largest specialist logistics recruiter, supplying thousands of temporary drivers and other staff to businesses every single day. As a Business Development Manager, your role is crucial in expanding Driver Hire s customer base across Merseyside. Key Responsibilities Identify and pursue new business opportunities within the Liverpool & Runcorn areas Develop and implement effective sales strategies to maximise sales and profitability Build and maintain relationships with key decision-makers and stakeholders Present our brand and services with professionalism and expertise Work closely with the operations team in Merseyside to ensure seamless delivery of recruitment solutions to our clients Oversee the entire sales cycle with diligence and precision, from initial prospecting, to negotiation and contract finalisation, ensuring optimal outcomes and client satisfaction What do you need to be successful? As well as having a proven track record of sales success in a previous role; Ability to effectively engage and influence key stakeholders at all levels of an organisation Strong business acumen and strategic thinking, coupled with a results-driven mindset Ambitious and eager to achieve great things both individually and as a team A pro-active and adaptable approach to problem-solving, coupled with the resilience and tenacity to overcome obstacles and achieve success in a fast-paced competitive environment Full, UK driving licence This Business Development Manager role would particularly suit someone with experience in recruitment or logistics sales. Candidates who have worked as a Business Development Manager, recruitment consultant, 360 recruiter, account manager, or sales executive will bring valuable experience to the position. Why work for Driver Hire? In this Business Development Manager role expect an attractive rewards package including: A competitive salary of £45-50k p/a DOE + company car Uncapped commission structure on all business generated, plus team related bonuses Professional development opportunities with our internal and external training courses Benefits scheme providing you with retail and gym discounts, virtual GP service, and money back for healthcare such as dental, optical and physio treatments for you and any dependent children 33 days holiday (including Bank Holidays), plus an extra day off on your birthday An optional paid day off every year to volunteer in your local community Fantastic supportive and welcoming culture, with regular staff meetings and team building events Our staff are important to us, so we regularly benchmark ourselves against our competitors. In our most recent staff survey (December 2025), 96% stated they are proud or very proud to work for Driver Hire. In 2023 we celebrated our 40th anniversary year, we have also been reaccredited by the leading independent business culture assessment organisation, Investors in People . Driver Hire was first accredited in 1995 and maintained its marque for nearly 30 years. Last year we re ahead of the overall industry average benchmark scores. If you re an ambitious Business Development Manager who enjoys winning new business, building relationships, and making a measurable commercial impact, this could be the opportunity you ve been waiting for. Apply today to join Driver Hire as our next Business Development Manager and be part of a business that values ambition, performance, and teamwork.
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
02/04/2026
Full time
Business Development Executive Plymouth Full-Time £45,000 OTE A fantastic new opportunity has come in for a positive, driven and commercially astute Business Development Executive to join a very well established and reputable design and installation company based in Plymouth. This is an exciting opportunity to join a growing, people-focused business specialising in commercial workspace interiors, where culture, collaboration and ambition go hand in hand. The Opportunity Reporting directly to the Commercial Director, you will play a pivotal role in driving revenue growth by identifying, developing and securing new business opportunities. You ll be responsible for building a strong pipeline, nurturing key client relationships, and positioning the business at the forefront of commercial workspace design across the region. This role offers genuine scope to make an impact within a well-established, family-owned business that continues to grow year on year. You will work alongside a Sales Executive and work closely with this person. Your role will be creating the business, finding the leads, creating the appointments, preparing the packs and then pass this valuable information over to the sales executive who then moves the process forward. Key Responsibilities Identify and develop new business opportunities within the commercial interiors market Build and maintain strong relationships with facilities managers, property developers and business owners Conduct market research to identify emerging trends and prospective clients Develop and manage a healthy sales pipeline Represent the company s culture and values in all client and colleague interactions About You We re looking for a motivated and resilient business developer who thrives on building relationships and spotting opportunity. You will bring: Proven experience generating and managing a strong pipeline of opportunities across the fit out, building, construction or education sector. Excellent communication and interpersonal skills, with the ability to influence at all levels Strong commercial awareness and strategic thinking A proactive, self-motivated and entrepreneurial mindset Professional resilience and a positive, solutions-focused approach Work solely in house finding leads, creating new business and have experience of long lead products The Package Base Salary: c. £45,000 OTE Hours: 42.5 per week (Monday Friday, 30-minute lunch) Holiday: 23 days bank holidays (31 total) Discretionary profit share bonus scheme Two paid volunteering days Private healthcare Confidential Employee Assistance Programme On-site parking Kitchen facilities with free tea, coffee & snacks Friday team lunches Why Join? With a team of 40 (15 in the immediate team), my client is a certified Investors in People organisation with a strong family ethos and a genuinely supportive culture. The environment is collaborative, friendly and growth-focused a team that works together to navigate the peaks and troughs of business. If you re ready to take ownership of your success within a company that values its people as much as its performance, we d love to hear from you. Please call (url removed) on (phone number removed)
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
02/04/2026
Full time
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
02/04/2026
Full time
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
02/04/2026
Full time
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Technical Business Analyst 12-month Contract - Inside IR35 - up to 650 per day Leeds, Newcastle or Birmingham based (need to be local to one of these offices)- hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Purpose We are seeking a Senior Technical Business Analyst with recent, hands-on experience working directly with software development teams to help shape and deliver shared technical capabilities and enablers. This is a highly technical BA role. You will operate at SFIA Level 5 (Ensure & Advise), working alongside engineers, architects, DevOps and platform teams to turn loosely defined technical epics into delivery ready user stories. This is not a task taking role. The successful candidate will bring structure to ambiguity, challenge constructively, and actively shape technical solutions. Key Responsibilities Technical Analysis & Delivery Analyse complex technical and business processes across software, DevOps, security, resilience and platform domains Take ownership of epics and poorly defined backlog items, refining them into delivery-ready features and user stories Define scope, assumptions, constraints, risks and dependencies across multiple technical initiatives Ensure stories meet Definition of Ready and provide continuous clarification during build and test Collaboration with Engineering Teams (Essential) Work day-to-day with software engineers, DevOps engineers, architects and testers Facilitate technical design discussions and ensure shared understanding of requirements and proposed solutions Translate complex technical concepts so they are understood by both technical and non-technical stakeholders Actively challenge implementation approaches where required, based on user, operational and technical outcomes Discovery, PoC & Early-Phase Work Support discovery and proof-of-concept activities, including: o shaping hypotheses o defining success measures o identifying technical risks and assumptions Contribute to value cases, benefits mapping, and outcome-based metrics Stakeholder Engagement Engage confidently with Product Managers, senior engineers, architects, delivery managers and business stakeholders Balance stakeholder needs with technical feasibility and delivery constraints Operate effectively across multiple initiatives, managing frequent context switching Essential Skills & Experience 1. Recent Technical BA Experience Recent experience working directly with software development teams Clear examples of: o technical user stories written o outcomes delivered (not just responsibilities) o systems or platforms worked on 2. Technical Awareness & Breadth You do not need to be an engineer, but you must understand technical concepts and vocabulary. Experience should include exposure to some of the following: Cloud platforms (e.g. AWS, Azure) CI/CD pipelines (e.g. GitLab, Jenkins) Containers & orchestration (e.g. Docker, Kubernetes) APIs and service-based architectures DevOps ways of working Non-functional requirements (security, resilience, recoverability, testability) 3. Agile & Lean Delivery Strong Agile mindset with experience working in Scrum / Kanban teams Lean, outcome-focused approach to requirements and scope Comfortable working with ambiguity and evolving technical landscapes 4. Breadth of Experience Demonstrated experience across multiple systems, teams or technical domains Desirable Experience Previous experience within UK Government or large, complex enterprises Experience shaping backlogs for newly formed engineering teams Exposure to security, platform or shared services environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Technical Business Analyst 12-month Contract - Inside IR35 - up to 650 per day Leeds, Newcastle or Birmingham based (need to be local to one of these offices)- hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Purpose We are seeking a Senior Technical Business Analyst with recent, hands-on experience working directly with software development teams to help shape and deliver shared technical capabilities and enablers. This is a highly technical BA role. You will operate at SFIA Level 5 (Ensure & Advise), working alongside engineers, architects, DevOps and platform teams to turn loosely defined technical epics into delivery ready user stories. This is not a task taking role. The successful candidate will bring structure to ambiguity, challenge constructively, and actively shape technical solutions. Key Responsibilities Technical Analysis & Delivery Analyse complex technical and business processes across software, DevOps, security, resilience and platform domains Take ownership of epics and poorly defined backlog items, refining them into delivery-ready features and user stories Define scope, assumptions, constraints, risks and dependencies across multiple technical initiatives Ensure stories meet Definition of Ready and provide continuous clarification during build and test Collaboration with Engineering Teams (Essential) Work day-to-day with software engineers, DevOps engineers, architects and testers Facilitate technical design discussions and ensure shared understanding of requirements and proposed solutions Translate complex technical concepts so they are understood by both technical and non-technical stakeholders Actively challenge implementation approaches where required, based on user, operational and technical outcomes Discovery, PoC & Early-Phase Work Support discovery and proof-of-concept activities, including: o shaping hypotheses o defining success measures o identifying technical risks and assumptions Contribute to value cases, benefits mapping, and outcome-based metrics Stakeholder Engagement Engage confidently with Product Managers, senior engineers, architects, delivery managers and business stakeholders Balance stakeholder needs with technical feasibility and delivery constraints Operate effectively across multiple initiatives, managing frequent context switching Essential Skills & Experience 1. Recent Technical BA Experience Recent experience working directly with software development teams Clear examples of: o technical user stories written o outcomes delivered (not just responsibilities) o systems or platforms worked on 2. Technical Awareness & Breadth You do not need to be an engineer, but you must understand technical concepts and vocabulary. Experience should include exposure to some of the following: Cloud platforms (e.g. AWS, Azure) CI/CD pipelines (e.g. GitLab, Jenkins) Containers & orchestration (e.g. Docker, Kubernetes) APIs and service-based architectures DevOps ways of working Non-functional requirements (security, resilience, recoverability, testability) 3. Agile & Lean Delivery Strong Agile mindset with experience working in Scrum / Kanban teams Lean, outcome-focused approach to requirements and scope Comfortable working with ambiguity and evolving technical landscapes 4. Breadth of Experience Demonstrated experience across multiple systems, teams or technical domains Desirable Experience Previous experience within UK Government or large, complex enterprises Experience shaping backlogs for newly formed engineering teams Exposure to security, platform or shared services environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. MAIN PURPOSE OF THE ROLE The Sales/Business Development Manager is a pivotal role driving sales, managing key accounts and extending our customer base. Operating in an agile environment where innovation, technical excellence and international collaboration are key drivers of our success. Key Responsibilities Business Development & Strategy Develop and execute both short and long term sales and business development plans for the UK market, aligned with ST4D's strategic objectives. Understand the UK Defense & Security landscape and identify opportunities related to PNT resilience, GNSS protection, Timing systems and associated technologies. Map and analyse competitors, market trends, partners and potential new verticals. Identify, pursue and secure key programmes within MoD, government agencies, major defense primes and critical infrastructure operators. Sales Execution Drive the full sales cycle: prospecting, qualification, proposal definition, negotiation and capture. Build and maintain strong relationships with key accounts, strategic partners and distribution channels. Ensure high quality and timely responses to customer enquiries, tenders and commercial opportunities. Work closely with Programme Managers, Engineering and Product Management to align customer needs with ST4D's product roadmap. Pipeline Management & Reporting Maintain accurate sales forecasts, pipeline visibility and reporting through Salesforce, in line with internal processes. Represent ST4D during customer visits, site demonstrations, industry events and trade shows (25-50% travel expected). What Success Looks Like Consistently exceeding the annual order intake plan for the UK territory. Expanding ST4D's footprint within key Defense and government programmes. Strengthening partnerships and optimising the UK channel ecosystem. Contributing valuable market insights to inform product evolution and strategic positioning. Delivering a reliable, structured and growth focused pipeline. Essential Proven track record in Defence electronics sales or business development in the UK. Strong technical sales acumen, ideally with exposure to PNT, GNSS, Timing, C4ISR, EW or sensor based systems. Excellent communication, presentation and relationship building skills. Self starter with autonomy, rigour and the ability to prioritise effectively. Proficiency with MS Office and CRM tools (Salesforce experience preferred). Ability to collaborate efficiently with teams across multiple locations. Proven experience selling technical electronic solutions to UK Defense, government or Aerospace customers. Experience managing direct sales as well as partners or distributors. Must be UK based and eligible for UK MoD security clearance (mandatory). Familiarity with B2B and governmental procurement environments. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today.
02/04/2026
Full time
Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. MAIN PURPOSE OF THE ROLE The Sales/Business Development Manager is a pivotal role driving sales, managing key accounts and extending our customer base. Operating in an agile environment where innovation, technical excellence and international collaboration are key drivers of our success. Key Responsibilities Business Development & Strategy Develop and execute both short and long term sales and business development plans for the UK market, aligned with ST4D's strategic objectives. Understand the UK Defense & Security landscape and identify opportunities related to PNT resilience, GNSS protection, Timing systems and associated technologies. Map and analyse competitors, market trends, partners and potential new verticals. Identify, pursue and secure key programmes within MoD, government agencies, major defense primes and critical infrastructure operators. Sales Execution Drive the full sales cycle: prospecting, qualification, proposal definition, negotiation and capture. Build and maintain strong relationships with key accounts, strategic partners and distribution channels. Ensure high quality and timely responses to customer enquiries, tenders and commercial opportunities. Work closely with Programme Managers, Engineering and Product Management to align customer needs with ST4D's product roadmap. Pipeline Management & Reporting Maintain accurate sales forecasts, pipeline visibility and reporting through Salesforce, in line with internal processes. Represent ST4D during customer visits, site demonstrations, industry events and trade shows (25-50% travel expected). What Success Looks Like Consistently exceeding the annual order intake plan for the UK territory. Expanding ST4D's footprint within key Defense and government programmes. Strengthening partnerships and optimising the UK channel ecosystem. Contributing valuable market insights to inform product evolution and strategic positioning. Delivering a reliable, structured and growth focused pipeline. Essential Proven track record in Defence electronics sales or business development in the UK. Strong technical sales acumen, ideally with exposure to PNT, GNSS, Timing, C4ISR, EW or sensor based systems. Excellent communication, presentation and relationship building skills. Self starter with autonomy, rigour and the ability to prioritise effectively. Proficiency with MS Office and CRM tools (Salesforce experience preferred). Ability to collaborate efficiently with teams across multiple locations. Proven experience selling technical electronic solutions to UK Defense, government or Aerospace customers. Experience managing direct sales as well as partners or distributors. Must be UK based and eligible for UK MoD security clearance (mandatory). Familiarity with B2B and governmental procurement environments. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Business Change Lead Location: Warwick / Hybrid - two days on site Monday & Thursday Duration: 6 months with scope to extend Overview At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability. Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers business change activities that enable the successful adoption of new controls, processes, and ways of working. The role ensures that change is effectively embedded and transitioned into business-as-usual operations. Key Responsibilities: Change Leadership & Strategy Lead and own the delivery of business change management across the cyber security programme, ensuring consistency, quality, and alignment with best practice. Develop and implement change strategies to support adoption of new processes, controls, and technologies. Champion the value of business change across the programme and wider organisation to drive engagement and buy-in. Programme Delivery Deliver high-quality change outcomes across multiple concurrent projects within the programme. Work closely with Programme Managers, Project Managers, Sponsors, and SMEs to integrate change activities into overall delivery plans. Ensure change activities are embedded within project lifecycles from initiation through to handover. Stakeholder Engagement & Impact Management Conduct business impact assessments, change readiness evaluations, and define go/no-go criteria. Influence and engage a broad range of stakeholders across business and technical teams. Coordinate and support change agents to drive adoption across impacted areas. Training & Adoption Design and coordinate training strategies and plans to support new ways of working. Ensure smooth transition into business-as-usual through effective knowledge transfer and adoption tracking. Continuous Improvement & Assurance Apply structured methodologies, tools, and frameworks to ensure change is measurable, sustainable, and effective. Collaborate across internal and external teams to align change activities with programme goals. Monitor and assure the effectiveness of change interventions and adjust as needed. Skills & Experience: Change & Leadership Significant experience leading business change within large, complex programmes. Proven ability to influence senior stakeholders and drive behavioural change. Strong understanding of change management frameworks (e.g. Prosci, ADKAR or similar). Delivery & Execution Demonstrated experience developing and delivering end-to-end business change plans. Experience working across multiple projects and managing competing priorities. Strong problem-solving capability with the ability to navigate ambiguity and complexity. Stakeholder & Communication Excellent communication and interpersonal skills, with experience engaging diverse stakeholder groups. Ability to translate technical change (e.g. cyber security controls) into business impact. Technical / Tools Experience working in large-scale transformation or cyber/digital programmes. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Apply Now! Don't miss your chance to be part of an exciting journey in the utilities sector. Send your CV to us today, and let's embark on this adventure together! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
01/04/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Senior Business Change Lead Location: Warwick / Hybrid - two days on site Monday & Thursday Duration: 6 months with scope to extend Overview At the heart of the UK's critical national infrastructure within the utilities sector, the organisation delivers essential services that power homes, businesses, and the wider economy. As the network evolves to meet future demands, cyber security is vital to ensuring resilience, safety, and reliability. Within the Cyber Security Programme, the Senior Business Change Lead shapes, leads, and delivers business change activities that enable the successful adoption of new controls, processes, and ways of working. The role ensures that change is effectively embedded and transitioned into business-as-usual operations. Key Responsibilities: Change Leadership & Strategy Lead and own the delivery of business change management across the cyber security programme, ensuring consistency, quality, and alignment with best practice. Develop and implement change strategies to support adoption of new processes, controls, and technologies. Champion the value of business change across the programme and wider organisation to drive engagement and buy-in. Programme Delivery Deliver high-quality change outcomes across multiple concurrent projects within the programme. Work closely with Programme Managers, Project Managers, Sponsors, and SMEs to integrate change activities into overall delivery plans. Ensure change activities are embedded within project lifecycles from initiation through to handover. Stakeholder Engagement & Impact Management Conduct business impact assessments, change readiness evaluations, and define go/no-go criteria. Influence and engage a broad range of stakeholders across business and technical teams. Coordinate and support change agents to drive adoption across impacted areas. Training & Adoption Design and coordinate training strategies and plans to support new ways of working. Ensure smooth transition into business-as-usual through effective knowledge transfer and adoption tracking. Continuous Improvement & Assurance Apply structured methodologies, tools, and frameworks to ensure change is measurable, sustainable, and effective. Collaborate across internal and external teams to align change activities with programme goals. Monitor and assure the effectiveness of change interventions and adjust as needed. Skills & Experience: Change & Leadership Significant experience leading business change within large, complex programmes. Proven ability to influence senior stakeholders and drive behavioural change. Strong understanding of change management frameworks (e.g. Prosci, ADKAR or similar). Delivery & Execution Demonstrated experience developing and delivering end-to-end business change plans. Experience working across multiple projects and managing competing priorities. Strong problem-solving capability with the ability to navigate ambiguity and complexity. Stakeholder & Communication Excellent communication and interpersonal skills, with experience engaging diverse stakeholder groups. Ability to translate technical change (e.g. cyber security controls) into business impact. Technical / Tools Experience working in large-scale transformation or cyber/digital programmes. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Apply Now! Don't miss your chance to be part of an exciting journey in the utilities sector. Send your CV to us today, and let's embark on this adventure together! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
01/04/2026
Contractor
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
Infrastructure Engineer Remote - occasional travel to Bradford, Leeds or Sheffield 45,000 + annual company bonus & benefits Our client is looking for an experienced Infrastructure Engineer to be a key technical authority responsible for the implementation, and ongoing management of the Group's IT infrastructure across both on premises and Azure cloud environment. The role requires a self-driven, proactive professional with the ability to take initiative, lead projects from concept to completion, and ensure the delivery of robust, secure, and scalable infrastructure solutions supporting business-critical systems The role is remote however occasional site visits to West Yorkshire and South Yorkshire will be required for maintenance or specific project work. Key responsibilities: Implement, and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Take ownership of infrastructure projects from design through to successful delivery, ensuring clear documentation, stakeholder engagement, and post-implementation review. Maintain alignment with Cyber Essentials Plus & GDPR Implement and manage endpoint protection, patch management, and vulnerability remediation. The following skills and experience will be essential: Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server (Apply online only), and SQL Server administration Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management Experience with Microsoft 365, Intune, and Endpoint Manager Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001 Full UK drivers license
01/04/2026
Full time
Infrastructure Engineer Remote - occasional travel to Bradford, Leeds or Sheffield 45,000 + annual company bonus & benefits Our client is looking for an experienced Infrastructure Engineer to be a key technical authority responsible for the implementation, and ongoing management of the Group's IT infrastructure across both on premises and Azure cloud environment. The role requires a self-driven, proactive professional with the ability to take initiative, lead projects from concept to completion, and ensure the delivery of robust, secure, and scalable infrastructure solutions supporting business-critical systems The role is remote however occasional site visits to West Yorkshire and South Yorkshire will be required for maintenance or specific project work. Key responsibilities: Implement, and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Take ownership of infrastructure projects from design through to successful delivery, ensuring clear documentation, stakeholder engagement, and post-implementation review. Maintain alignment with Cyber Essentials Plus & GDPR Implement and manage endpoint protection, patch management, and vulnerability remediation. The following skills and experience will be essential: Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server (Apply online only), and SQL Server administration Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management Experience with Microsoft 365, Intune, and Endpoint Manager Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001 Full UK drivers license
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
01/04/2026
Full time
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
Operational Resilience Manager Remote (with occasional monthly travel - South West) up to £75,000 12-Month Fixed-Term Contrac t Are you ready to take the next step in your career within a forward-thinking financial services environment? We're looking for an experienced and driven Operational Resilience Manager to join a high-performing team on a 12-month FTC. This is a fantastic opportunity to play a key role in shaping and strengthening operational resilience capabilities within a complex, regulated organisation. The Role As an Operational Resilience Manager, you'll be instrumental in enhancing and maintaining the organisation's resilience framework, ensuring compliance with regulatory expectations while driving continuous improvement. You'll work closely with stakeholders across the business to support critical services, identify vulnerabilities, and oversee remediation activities across multiple resilience pillars. Key Responsibilities Support the development and implementation of the Operational Resilience oversight framework Assist with governance activities, including committee preparation and coordination Deliver clear and insightful reporting to senior leadership, highlighting key risks and areas of concern Promote awareness and understanding of operational resilience across the organisation Manage triage and tracking of operational resilience vulnerabilities (ORVs) Provide oversight of ORV identification across third parties, change initiatives, audit, and risk functions Support the maintenance and governance of resilience self-assessments Ensure important business services, impact tolerances, and supporting resources are properly identified, mapped, and assessed Contribute to regulatory responses and industry engagement initiatives Oversee resilience tooling, ensuring effectiveness and compliance with licensing requirements Maintain and continuously improve resilience policies and standards in line with best practice About You Strong experience within financial services, with a solid understanding of operational resilience Excellent stakeholder management skills, with the ability to influence at all levels Confident communicator with strong written and verbal skills Solutions-focused, with the ability to tackle complex challenges and drive outcomes Passionate about continuous improvement and driving positive change Comfortable working in fast-paced, evolving environments Strong organisational skills, with the ability to manage competing priorities effectively Proficient in Microsoft Office tools; experience with Snowflake or CL360 is advantageous Able to work both independently and collaboratively within a team Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Operational Resilience Manager Remote (with occasional monthly travel - South West) up to £75,000 12-Month Fixed-Term Contrac t Are you ready to take the next step in your career within a forward-thinking financial services environment? We're looking for an experienced and driven Operational Resilience Manager to join a high-performing team on a 12-month FTC. This is a fantastic opportunity to play a key role in shaping and strengthening operational resilience capabilities within a complex, regulated organisation. The Role As an Operational Resilience Manager, you'll be instrumental in enhancing and maintaining the organisation's resilience framework, ensuring compliance with regulatory expectations while driving continuous improvement. You'll work closely with stakeholders across the business to support critical services, identify vulnerabilities, and oversee remediation activities across multiple resilience pillars. Key Responsibilities Support the development and implementation of the Operational Resilience oversight framework Assist with governance activities, including committee preparation and coordination Deliver clear and insightful reporting to senior leadership, highlighting key risks and areas of concern Promote awareness and understanding of operational resilience across the organisation Manage triage and tracking of operational resilience vulnerabilities (ORVs) Provide oversight of ORV identification across third parties, change initiatives, audit, and risk functions Support the maintenance and governance of resilience self-assessments Ensure important business services, impact tolerances, and supporting resources are properly identified, mapped, and assessed Contribute to regulatory responses and industry engagement initiatives Oversee resilience tooling, ensuring effectiveness and compliance with licensing requirements Maintain and continuously improve resilience policies and standards in line with best practice About You Strong experience within financial services, with a solid understanding of operational resilience Excellent stakeholder management skills, with the ability to influence at all levels Confident communicator with strong written and verbal skills Solutions-focused, with the ability to tackle complex challenges and drive outcomes Passionate about continuous improvement and driving positive change Comfortable working in fast-paced, evolving environments Strong organisational skills, with the ability to manage competing priorities effectively Proficient in Microsoft Office tools; experience with Snowflake or CL360 is advantageous Able to work both independently and collaboratively within a team Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Manager (CDN, AWS & SRE Focus) Manchester (Hybrid - 2 days in office) Up to £80,000 + Benefits Permanent, Full-Time The Opportunity Morson Edge are are looking for an experienced IT Manager to lead and evolve a highperforming infrastructure and reliability function. This is a key leadership role where you'll shape strategy, improve system resilience, and drive best practices across CDN, AWS cloud environments, and Site Reliability Engineering (SRE) . You'll work at the intersection of infrastructure, performance, and reliability-ensuring systems are scalable, secure, and always available. What You'll Be Doing Lead, mentor, and develop a team of engineers across cloud infrastructure and SRE Own and optimise AWS environments , ensuring scalability, cost-efficiency, and security Manage and enhance CDN performance and delivery strategies Drive adoption of SRE principles including SLIs, SLOs, and error budgets Improve system observability through monitoring, logging, and alerting Collaborate with engineering and product teams to support high-availability services Oversee incident management, root cause analysis, and continuous improvement Define and implement infrastructure best practices and automation What We're Looking For Proven experience in an IT Manager/Infrastructure Manager/SRE Lead role Strong expertise in AWS (EC2, Lambda, CloudFront, VPC, etc.) Solid understanding of Content Delivery Networks (CDN) and performance optimisation Experience implementing or working within SRE frameworks Knowledge of Infrastructure as Code (eg, Terraform, CloudFormation) Strong background in monitoring tools (eg, Prometheus, Grafana, Datadog) Excellent leadership and stakeholder management skills Nice to Have Experience with containerisation (Docker, Kubernetes) Exposure to DevOps culture and CI/CD pipelines Security and compliance awareness in cloud environments What's in It for You Salary up to £80,000 Hybrid working (2 days per week in Manchester office) Pension scheme Training and development opportunities A chance to shape and lead a modern, cloud-first infrastructure function
01/04/2026
Full time
IT Manager (CDN, AWS & SRE Focus) Manchester (Hybrid - 2 days in office) Up to £80,000 + Benefits Permanent, Full-Time The Opportunity Morson Edge are are looking for an experienced IT Manager to lead and evolve a highperforming infrastructure and reliability function. This is a key leadership role where you'll shape strategy, improve system resilience, and drive best practices across CDN, AWS cloud environments, and Site Reliability Engineering (SRE) . You'll work at the intersection of infrastructure, performance, and reliability-ensuring systems are scalable, secure, and always available. What You'll Be Doing Lead, mentor, and develop a team of engineers across cloud infrastructure and SRE Own and optimise AWS environments , ensuring scalability, cost-efficiency, and security Manage and enhance CDN performance and delivery strategies Drive adoption of SRE principles including SLIs, SLOs, and error budgets Improve system observability through monitoring, logging, and alerting Collaborate with engineering and product teams to support high-availability services Oversee incident management, root cause analysis, and continuous improvement Define and implement infrastructure best practices and automation What We're Looking For Proven experience in an IT Manager/Infrastructure Manager/SRE Lead role Strong expertise in AWS (EC2, Lambda, CloudFront, VPC, etc.) Solid understanding of Content Delivery Networks (CDN) and performance optimisation Experience implementing or working within SRE frameworks Knowledge of Infrastructure as Code (eg, Terraform, CloudFormation) Strong background in monitoring tools (eg, Prometheus, Grafana, Datadog) Excellent leadership and stakeholder management skills Nice to Have Experience with containerisation (Docker, Kubernetes) Exposure to DevOps culture and CI/CD pipelines Security and compliance awareness in cloud environments What's in It for You Salary up to £80,000 Hybrid working (2 days per week in Manchester office) Pension scheme Training and development opportunities A chance to shape and lead a modern, cloud-first infrastructure function
Head of IT / IT Manager Nottingham City Centre (100% office-based) £55,000 - £65,000 + bonusIf you're an experienced IT Manager or Head of IT looking for a role where you can take full ownership of the IT function, lead a team, and drive real operational improvements - this is a position where you can genuinely make an impact.We're working with a well-established, multi-site business with a strong market presence and a reputation for stability and long-term growth. The Opportunity: This Head of IT / IT Manager role is a hands-on leadership position with full responsibility for IT across a business operating 60+ sites nationwide .You'll lead a team of 5 and take ownership of: IT infrastructure and network performance Microsoft environment (O365, servers, Active Directory) Connectivity across multiple sites Systems security, backups, and resilience Telecoms, CCTV, and access control systems This role offers the chance to shape and improve the IT function , not just maintain it. What You'll Be Doing Ensuring reliable connectivity across all sites (business-critical) Leading and developing a small, established IT team Managing 3rd party suppliers and service providers Driving automation and efficiency improvements Supporting a mix of modern and legacy systems Identifying opportunities to improve systems and reduce manual processes What We're Looking For Proven experience as an IT Manager / Head of IT / Infrastructure Manager Strong Microsoft stack (O365, Active Directory, servers) Solid networking experience (Cisco, Meraki, routers) Ideally, experience in a multi-site environment Experience managing a small team Comfortable being both hands-on and strategic Why This IT Manager Role? Full ownership of IT across a multi-site business Stable, well-funded organisation Direct exposure to senior leadership Opportunity to make visible improvements quickly Bonus scheme paid twice yearly based on your impact Important to Know This is a fully office-based role in Nottingham The business values trust, reliability, and strong leadership presence You'll need to be someone who can take ownership and drive change Interested? If you're looking for a Head of IT / IT Manager role where you can lead from the front, improve systems, and have real ownership - apply now or get in touch for a confidential conversation.
01/04/2026
Full time
Head of IT / IT Manager Nottingham City Centre (100% office-based) £55,000 - £65,000 + bonusIf you're an experienced IT Manager or Head of IT looking for a role where you can take full ownership of the IT function, lead a team, and drive real operational improvements - this is a position where you can genuinely make an impact.We're working with a well-established, multi-site business with a strong market presence and a reputation for stability and long-term growth. The Opportunity: This Head of IT / IT Manager role is a hands-on leadership position with full responsibility for IT across a business operating 60+ sites nationwide .You'll lead a team of 5 and take ownership of: IT infrastructure and network performance Microsoft environment (O365, servers, Active Directory) Connectivity across multiple sites Systems security, backups, and resilience Telecoms, CCTV, and access control systems This role offers the chance to shape and improve the IT function , not just maintain it. What You'll Be Doing Ensuring reliable connectivity across all sites (business-critical) Leading and developing a small, established IT team Managing 3rd party suppliers and service providers Driving automation and efficiency improvements Supporting a mix of modern and legacy systems Identifying opportunities to improve systems and reduce manual processes What We're Looking For Proven experience as an IT Manager / Head of IT / Infrastructure Manager Strong Microsoft stack (O365, Active Directory, servers) Solid networking experience (Cisco, Meraki, routers) Ideally, experience in a multi-site environment Experience managing a small team Comfortable being both hands-on and strategic Why This IT Manager Role? Full ownership of IT across a multi-site business Stable, well-funded organisation Direct exposure to senior leadership Opportunity to make visible improvements quickly Bonus scheme paid twice yearly based on your impact Important to Know This is a fully office-based role in Nottingham The business values trust, reliability, and strong leadership presence You'll need to be someone who can take ownership and drive change Interested? If you're looking for a Head of IT / IT Manager role where you can lead from the front, improve systems, and have real ownership - apply now or get in touch for a confidential conversation.
Oracle Systems Administration Manager (Oracle Fusion) - Contract Oracle Systems Administration Manager to lead the strategic oversight, governance, and performance of an enterprise-scale Oracle Fusion Cloud platform within a complex public sector environment. This is a senior, hands-on leadership role focused on ensuring platform stability, performance optimisation, service excellence, and continuous improvement across critical Back Office systems. We need a senior Oracle professional with a strong track record in platform governance, service delivery, and stakeholder engagement Essential Skills & Experience Proven experience managing Oracle Fusion Cloud (ERP/HCM/Financials) environments Strong background in Oracle system administration, governance, and configuration management Experience working within ITIL frameworks and service-led environments Demonstrated capability managing major incidents, SLAs, KPIs, and service performance Experience managing third-party/managed service providers Strong understanding of monitoring, performance tuning, and system resilience Experience overseeing change & release cycles, including quarterly Oracle updates Excellent stakeholder management skills, including senior leadership engagement Proven leadership experience managing and developing high-performing teams In this role you will Lead governance, configuration, and ongoing management of the Oracle Fusion platform, ensuring alignment with ITIL best practices Drive platform performance, scalability, and resilience to minimise downtime and ensure high service availability Oversee proactive monitoring strategies (logs, metrics, alerts) to anticipate and prevent incidents Manage major incidents, outages, and escalations, ensuring effective communication and robust root cause analysis (RCA) Own service performance against SLAs/KPIs, driving continuous improvement across support operations Manage and hold external Managed Service Providers accountable for delivery and SLA adherence Provide strategic reporting on system performance, trends, and risks to senior stakeholders Lead resource planning to ensure continuity of service and effective operational support Oversee change and release management, including Oracle quarterly updates and regression testing Ensure all system documentation (CWB, SDD, process maps) is maintained to a high standard Act as the SME for Oracle System Administration, mentoring and developing internal capability Collaborate with cross-functional teams to ensure system integrity, optimisation, and roadmap delivery Manage system-related budgets, licensing, and cost optimisation This role is Inside IR35 , with Hybrid working : 2 days onsite initially (with potential to move fully remote)
01/04/2026
Contractor
Oracle Systems Administration Manager (Oracle Fusion) - Contract Oracle Systems Administration Manager to lead the strategic oversight, governance, and performance of an enterprise-scale Oracle Fusion Cloud platform within a complex public sector environment. This is a senior, hands-on leadership role focused on ensuring platform stability, performance optimisation, service excellence, and continuous improvement across critical Back Office systems. We need a senior Oracle professional with a strong track record in platform governance, service delivery, and stakeholder engagement Essential Skills & Experience Proven experience managing Oracle Fusion Cloud (ERP/HCM/Financials) environments Strong background in Oracle system administration, governance, and configuration management Experience working within ITIL frameworks and service-led environments Demonstrated capability managing major incidents, SLAs, KPIs, and service performance Experience managing third-party/managed service providers Strong understanding of monitoring, performance tuning, and system resilience Experience overseeing change & release cycles, including quarterly Oracle updates Excellent stakeholder management skills, including senior leadership engagement Proven leadership experience managing and developing high-performing teams In this role you will Lead governance, configuration, and ongoing management of the Oracle Fusion platform, ensuring alignment with ITIL best practices Drive platform performance, scalability, and resilience to minimise downtime and ensure high service availability Oversee proactive monitoring strategies (logs, metrics, alerts) to anticipate and prevent incidents Manage major incidents, outages, and escalations, ensuring effective communication and robust root cause analysis (RCA) Own service performance against SLAs/KPIs, driving continuous improvement across support operations Manage and hold external Managed Service Providers accountable for delivery and SLA adherence Provide strategic reporting on system performance, trends, and risks to senior stakeholders Lead resource planning to ensure continuity of service and effective operational support Oversee change and release management, including Oracle quarterly updates and regression testing Ensure all system documentation (CWB, SDD, process maps) is maintained to a high standard Act as the SME for Oracle System Administration, mentoring and developing internal capability Collaborate with cross-functional teams to ensure system integrity, optimisation, and roadmap delivery Manage system-related budgets, licensing, and cost optimisation This role is Inside IR35 , with Hybrid working : 2 days onsite initially (with potential to move fully remote)
