National Residential Landlords Association
London, UK
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
02/12/2025
Full time
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
Senior Frontend Developer Remote or Hybrid in Scotland (Edinburgh) £45,000 £60,000 Build software that supports missions beyond Earth. This is a rare opportunity for a Senior Frontend Developer to work on products used in the space sector , helping engineers, researchers and operators design, monitor and manage complex space-based systems. You ll be joining a highly technical, product-focused engineering team building modern web applications that sit at the heart of real satellite and mission operations. The work is challenging, meaningful, and far removed from typical business as usual frontend development. If the idea of applying your frontend expertise to space technology excites you - and you enjoy working on complex, high-impact systems - this role is well worth a look. What you ll be doing Building and evolving intuitive, high-performance user interfaces for space-related products Developing scalable frontend applications using modern React and Next.js patterns Working with reusable component libraries as well as large, mission-critical screens Collaborating closely with backend engineers and UX designers to deliver end-to-end features Helping shape frontend architecture and engineering best practice Debugging, refining and enhancing existing functionality Mentoring and supporting other developers within the team What you ll bring Strong experience with React and modern frontend development Confidence using TypeScript in production systems Experience working with Node.js and API-driven architectures Experience with CI/CD pipelines and version control (Git) An appreciation for good UI/UX and data-heavy interfaces A thoughtful, senior-level approach to collaboration and problem solving Bonus points for Experience working on complex or technical platforms (scientific, engineering or data-led) Exposure to the space sector, aerospace, or mission-critical systems Backend experience or familiarity with Java-based services A background working in agile, cross-disciplinary teams What s in it for you A solid salary up to 60k + great benefits Strong pension contribution Enhanced family-friendly and sick pay benefits Excellent holidays (generous allowance + BH) Employee ownership / share participation scheme Ongoing investment in learning, conferences and skill development A collaborative, inclusive culture where engineers influence both product and direction The chance to work on software that directly supports space missions and satellite operations If you re a Senior Frontend Developer who wants to work on software for space , not just another web app - this role offers the chance to do exactly that. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our commitment to diversity and inclusion in the industry.
13/01/2026
Full time
Senior Frontend Developer Remote or Hybrid in Scotland (Edinburgh) £45,000 £60,000 Build software that supports missions beyond Earth. This is a rare opportunity for a Senior Frontend Developer to work on products used in the space sector , helping engineers, researchers and operators design, monitor and manage complex space-based systems. You ll be joining a highly technical, product-focused engineering team building modern web applications that sit at the heart of real satellite and mission operations. The work is challenging, meaningful, and far removed from typical business as usual frontend development. If the idea of applying your frontend expertise to space technology excites you - and you enjoy working on complex, high-impact systems - this role is well worth a look. What you ll be doing Building and evolving intuitive, high-performance user interfaces for space-related products Developing scalable frontend applications using modern React and Next.js patterns Working with reusable component libraries as well as large, mission-critical screens Collaborating closely with backend engineers and UX designers to deliver end-to-end features Helping shape frontend architecture and engineering best practice Debugging, refining and enhancing existing functionality Mentoring and supporting other developers within the team What you ll bring Strong experience with React and modern frontend development Confidence using TypeScript in production systems Experience working with Node.js and API-driven architectures Experience with CI/CD pipelines and version control (Git) An appreciation for good UI/UX and data-heavy interfaces A thoughtful, senior-level approach to collaboration and problem solving Bonus points for Experience working on complex or technical platforms (scientific, engineering or data-led) Exposure to the space sector, aerospace, or mission-critical systems Backend experience or familiarity with Java-based services A background working in agile, cross-disciplinary teams What s in it for you A solid salary up to 60k + great benefits Strong pension contribution Enhanced family-friendly and sick pay benefits Excellent holidays (generous allowance + BH) Employee ownership / share participation scheme Ongoing investment in learning, conferences and skill development A collaborative, inclusive culture where engineers influence both product and direction The chance to work on software that directly supports space missions and satellite operations If you re a Senior Frontend Developer who wants to work on software for space , not just another web app - this role offers the chance to do exactly that. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our commitment to diversity and inclusion in the industry.
Job Title: User Researcher Rate: £475 Inside Duration: 3 months Location: Remote Clearance: Active SC Stages: 1 Stage Key Responsibilities Plan and conduct user research across the service life cycle (discovery, Alpha, beta, live) Use a range of research methods including interviews, usability testing, surveys, diary studies, and field research Work closely with designers, developers, product managers, policy, and operational colleagues Analyse and synthesise research findings into clear, actionable insights Ensure research is inclusive, accessible, and ethically conducted Test digital and non-digital services, internal tools, and operational processes Recruit participants representing a wide range of user groups (eg learners, instructors, examiners, vehicle operators) Present findings to stakeholders and support evidence-based decision-making Contribute to service assessments and GDS compliance Maintain research repositories and support research governance and best practice Skills and Experience Essential Experience planning and delivering user research using appropriate qualitative and quantitative methods Ability to select and justify research approaches based on service needs Strong analytical skills with experience synthesising insights from complex research Experience working in agile, multidisciplinary teams Ability to communicate research findings clearly to technical and non-technical audiences Knowledge of accessibility standards and inclusive research practices
13/01/2026
Contractor
Job Title: User Researcher Rate: £475 Inside Duration: 3 months Location: Remote Clearance: Active SC Stages: 1 Stage Key Responsibilities Plan and conduct user research across the service life cycle (discovery, Alpha, beta, live) Use a range of research methods including interviews, usability testing, surveys, diary studies, and field research Work closely with designers, developers, product managers, policy, and operational colleagues Analyse and synthesise research findings into clear, actionable insights Ensure research is inclusive, accessible, and ethically conducted Test digital and non-digital services, internal tools, and operational processes Recruit participants representing a wide range of user groups (eg learners, instructors, examiners, vehicle operators) Present findings to stakeholders and support evidence-based decision-making Contribute to service assessments and GDS compliance Maintain research repositories and support research governance and best practice Skills and Experience Essential Experience planning and delivering user research using appropriate qualitative and quantitative methods Ability to select and justify research approaches based on service needs Strong analytical skills with experience synthesising insights from complex research Experience working in agile, multidisciplinary teams Ability to communicate research findings clearly to technical and non-technical audiences Knowledge of accessibility standards and inclusive research practices
Role Title: IP Design Specialist - Architect Location: Reading/Hybrid Role Overview The IP Design Specialist (Architect) plays a pivotal role in shaping the future of network design and strategy across a diverse portfolio of technologies including IP/MPLS networks, hybrid cloud platforms, and next-gen mobile infrastructure. This senior technical leader is responsible for high-level architectural direction, cross-domain integration, and setting design standards that support critical transformation and growth initiatives across the organisation. Key Responsibilities Lead strategic IP network architecture efforts across LAN/WAN, MPLS core, cloud networking, and virtualized network functions (VNF/CNF). Develop and govern HLDs (High-Level Designs) ensuring alignment with enterprise architecture and business objectives. Collaborate with CTO, Product, and Infrastructure teams to define architectural blueprints and long-term roadmaps. Act as SME for critical technologies such as SDN, NFV, service chaining, and Cloud-native networking. Guide and mentor designers and engineers in complex solution development and design best practices. Define and enforce network design standards, patterns, and reusable components across the enterprise. Evaluate emerging technologies and vendor solutions, supporting innovation and network evolution. Lead cross-functional design assurance and technical steering groups. Essential Skills & Qualifications Senior-level expertise in service provider routing, large-scale MPLS, BGP, multitenant network design. Strong experience architecting both traditional infrastructure and cloud-based (OpenStack, AWS, Azure) networking. In-depth knowledge of modern network architectures, including microservices, API-driven platforms, and DevOps integration. Experience in enterprise security and network segmentation best practices. Familiarity with network automation and orchestration: Ansible, Python, Netconf/YANG, REST APIs. Excellent strategic thinking, documentation, and stakeholder communication skills. Desirable Certifications CCIE/JNCIE/SRA or equivalent level of demonstrable experience. TOGAF, AWS Solution Architect, or equivalent enterprise architecture certification is advantageous
13/01/2026
Contractor
Role Title: IP Design Specialist - Architect Location: Reading/Hybrid Role Overview The IP Design Specialist (Architect) plays a pivotal role in shaping the future of network design and strategy across a diverse portfolio of technologies including IP/MPLS networks, hybrid cloud platforms, and next-gen mobile infrastructure. This senior technical leader is responsible for high-level architectural direction, cross-domain integration, and setting design standards that support critical transformation and growth initiatives across the organisation. Key Responsibilities Lead strategic IP network architecture efforts across LAN/WAN, MPLS core, cloud networking, and virtualized network functions (VNF/CNF). Develop and govern HLDs (High-Level Designs) ensuring alignment with enterprise architecture and business objectives. Collaborate with CTO, Product, and Infrastructure teams to define architectural blueprints and long-term roadmaps. Act as SME for critical technologies such as SDN, NFV, service chaining, and Cloud-native networking. Guide and mentor designers and engineers in complex solution development and design best practices. Define and enforce network design standards, patterns, and reusable components across the enterprise. Evaluate emerging technologies and vendor solutions, supporting innovation and network evolution. Lead cross-functional design assurance and technical steering groups. Essential Skills & Qualifications Senior-level expertise in service provider routing, large-scale MPLS, BGP, multitenant network design. Strong experience architecting both traditional infrastructure and cloud-based (OpenStack, AWS, Azure) networking. In-depth knowledge of modern network architectures, including microservices, API-driven platforms, and DevOps integration. Experience in enterprise security and network segmentation best practices. Familiarity with network automation and orchestration: Ansible, Python, Netconf/YANG, REST APIs. Excellent strategic thinking, documentation, and stakeholder communication skills. Desirable Certifications CCIE/JNCIE/SRA or equivalent level of demonstrable experience. TOGAF, AWS Solution Architect, or equivalent enterprise architecture certification is advantageous
Content Designer 6 months Remote Inside IR35 - Umbrella only Role Description Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes. Create, iterate, review and update content for new and existing services to meet user needs across a whole end-to-end journey. Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area. Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders. Manage relationships with stakeholders, including subject matter experts, to gain understanding and make sure all content is accurate and clearly understood. Establish and maintain the highest standards of accuracy, accessibility, and professionalism Skills MANDATORY 5 Years UK Residency Creating content designed to meet user needs and make complex language and processes easy to understand, always in the right format for your users Having a solid user focus, and comfortable formulating hypotheses, gaining insights from data and user research, and taking decisions on those Writing, editing, publishing and continuously improving content online. Working closely with diverse stakeholders to understand their views, whilst maintaining content quality and managing expectations. Thinking strategically, contributing to content strategies, and creating content patterns or standards. Managing your own projects and adapting to changing priorities. Working with data, feedback, user research, online analytics, and other sources of information Nice to Have Working with agile methodology, comfortable working in a fast-paced environment, and flexible in approach. Used to using a range of tools and platforms to manage work priorities. Using prototyping techniques, enabling concepts to be swiftly communicated to colleagues and potential users to enable fast progress.
13/01/2026
Contractor
Content Designer 6 months Remote Inside IR35 - Umbrella only Role Description Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes. Create, iterate, review and update content for new and existing services to meet user needs across a whole end-to-end journey. Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area. Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders. Manage relationships with stakeholders, including subject matter experts, to gain understanding and make sure all content is accurate and clearly understood. Establish and maintain the highest standards of accuracy, accessibility, and professionalism Skills MANDATORY 5 Years UK Residency Creating content designed to meet user needs and make complex language and processes easy to understand, always in the right format for your users Having a solid user focus, and comfortable formulating hypotheses, gaining insights from data and user research, and taking decisions on those Writing, editing, publishing and continuously improving content online. Working closely with diverse stakeholders to understand their views, whilst maintaining content quality and managing expectations. Thinking strategically, contributing to content strategies, and creating content patterns or standards. Managing your own projects and adapting to changing priorities. Working with data, feedback, user research, online analytics, and other sources of information Nice to Have Working with agile methodology, comfortable working in a fast-paced environment, and flexible in approach. Used to using a range of tools and platforms to manage work priorities. Using prototyping techniques, enabling concepts to be swiftly communicated to colleagues and potential users to enable fast progress.
I am working with a consultancy feeding into the public sector who are looking for a Service designer to join a project immediately. Start date: 19th January End date: 31st March - GDS design experience - Inside IR35 - Fully remote - Around 350 per day
13/01/2026
Contractor
I am working with a consultancy feeding into the public sector who are looking for a Service designer to join a project immediately. Start date: 19th January End date: 31st March - GDS design experience - Inside IR35 - Fully remote - Around 350 per day
Job Title: Service Designer Location: Edinburgh Pay Rate: 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer , you'll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft and enjoy developing others-whether that's advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation. You'll Also Be Responsible For: Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope Facilitating workshops and discussions to ensure business context, risks, and needs are well understood Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives Researching and documenting current-state services and articulating future-state experiences Leading others to make strong design decisions and champion the user perspective Coaching and mentoring colleagues to support their development Collaborating closely with designers, product owners, and engineers Contributing to the wider design community by sharing knowledge and embedding design principles Skills & Experience Required: A proactive, driven mindset with a focus on continuous improvement Strong relationship-building skills and the ability to work credibly with senior stakeholders Confidence to challenge constructively where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise in design thinking and confident facilitation skills If you're excited by this role but don't meet every requirement, we encourage you to apply-we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
13/01/2026
Contractor
Job Title: Service Designer Location: Edinburgh Pay Rate: 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer , you'll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You'll be confident across all aspects of service design, including: Needs definition Journey mapping Service blueprinting Storytelling Facilitating workshops Applying design thinking methods Using evidence and insight to influence stakeholders You'll be passionate about your craft and enjoy developing others-whether that's advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation. You'll Also Be Responsible For: Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope Facilitating workshops and discussions to ensure business context, risks, and needs are well understood Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives Researching and documenting current-state services and articulating future-state experiences Leading others to make strong design decisions and champion the user perspective Coaching and mentoring colleagues to support their development Collaborating closely with designers, product owners, and engineers Contributing to the wider design community by sharing knowledge and embedding design principles Skills & Experience Required: A proactive, driven mindset with a focus on continuous improvement Strong relationship-building skills and the ability to work credibly with senior stakeholders Confidence to challenge constructively where appropriate Calm, resilient approach under pressure with strong risk awareness Innovative problem-solving skills and the ability to bring others on the journey You'll also have: Excellent communication skills across technical and non-technical audiences Experience applying research methods to inform design decisions Strong expertise in design thinking and confident facilitation skills If you're excited by this role but don't meet every requirement, we encourage you to apply-we'd love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
We are looking for a Technical Architect to join a busy Architectural practice in Bury! Conrad Consulting are recruiting on behalf of a busy Architectural practice. They have been established for many years and have an excellent track-record for delivering high quality Architectural work. They are also known to offer other services including Project Management, Cost consultancy and CDM. They are incredibly diverse as a team, and work across a wide range of project types including: Large-scale retail, Industrial and similar and those in similar sectors. Their current team have mostly been with the company for over 10 years; when they hire someone it is with a long-term plan in mind and with a structured path for progression and development. Where they now require support is in the form of a Technical Architect, or Senior Architect. Someone with ambitions to form part of, and grow with the company. They aren't neccesarily looking for a designer, but more-so someone with a real understanding of how a building is put together. Ideally, applicants will meet the following criteria: ARB/RIBA Qualification. Ideally have a minimum 3 years industry experience (UK-based preferred). Strong Design & Technical skills Previous experience working on Retail, Industrial or Commercial-focused projects. Masterplanning experience would be advantageous. Have excellent communication skills / be able to work in a team. For this Architect role, we can offer a salary in the region of £38,000-£47,000 per annum. Get in touch with Consulting to discuss this role in further detail. Alternatively click the 'apply' button to register your CV as an application.
13/01/2026
Full time
We are looking for a Technical Architect to join a busy Architectural practice in Bury! Conrad Consulting are recruiting on behalf of a busy Architectural practice. They have been established for many years and have an excellent track-record for delivering high quality Architectural work. They are also known to offer other services including Project Management, Cost consultancy and CDM. They are incredibly diverse as a team, and work across a wide range of project types including: Large-scale retail, Industrial and similar and those in similar sectors. Their current team have mostly been with the company for over 10 years; when they hire someone it is with a long-term plan in mind and with a structured path for progression and development. Where they now require support is in the form of a Technical Architect, or Senior Architect. Someone with ambitions to form part of, and grow with the company. They aren't neccesarily looking for a designer, but more-so someone with a real understanding of how a building is put together. Ideally, applicants will meet the following criteria: ARB/RIBA Qualification. Ideally have a minimum 3 years industry experience (UK-based preferred). Strong Design & Technical skills Previous experience working on Retail, Industrial or Commercial-focused projects. Masterplanning experience would be advantageous. Have excellent communication skills / be able to work in a team. For this Architect role, we can offer a salary in the region of £38,000-£47,000 per annum. Get in touch with Consulting to discuss this role in further detail. Alternatively click the 'apply' button to register your CV as an application.
I am working with a consultancy feeding into the public sector who are looking for a Service designer to join a project immediately. Start date: 19th January End date: 31st March - GDS design experience - Inside IR35 - Fully remote - Around £350 per day
13/01/2026
Contractor
I am working with a consultancy feeding into the public sector who are looking for a Service designer to join a project immediately. Start date: 19th January End date: 31st March - GDS design experience - Inside IR35 - Fully remote - Around £350 per day
LA International Computer Consultants Ltd
Northampton, Northamptonshire
Role Description: The Salesforce Technical Designer is responsible for translating business requirements into scalable, secure, and high-performing Salesforce solutions. This role involves designing technical architecture, ensuring best practices, and guiding development teams through implementation. Key Responsibilities * Architect and Design Solutions: Define and implement scalable, secure, and high-performing Salesforce solutions aligned with business objectives. * Hands-on Development: Lead by example through active involvement in coding, configuration, and customisation using Apex, Visualforce, Lightning Web Components, and integration tools. * Technical Leadership: Provide guidance and mentorship to developers, ensuring adherence to best practices and coding standards. * Cross-Team Coordination: Collaborate effectively with business analysts, project managers, and senior architects to translate requirements into technical deliverables. * Integration Expertise: Design and oversee integrations between Salesforce and other enterprise systems using APIs and Middleware. * Governance and Quality Assurance: Conduct code reviews, enforce architectural standards, and ensure compliance with security and regulatory requirements. * Continuous Improvement: Stay current with Salesforce releases and emerging technologies, recommending enhancements to optimise platform capabilities. * Documentation and Knowledge Sharing: Maintain comprehensive technical documentation and lead knowledge transfer sessions for team members. Qualifications and Experience * Extensive Salesforce Expertise: Deep knowledge of Salesforce architecture, including Sales, Service, and Experience Clouds, data modelling, and security frameworks. * Proven Delivery Record: Demonstrated success in delivering complex Salesforce projects within financial services or similar regulated industries. * Technical Skills: Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and integration patterns. Familiarity with CI/CD tools and DevOps practices. * Solution Design: Strong ability to design end-to-end solutions that balance technical feasibility, scalability, and business needs. * Leadership and Communication: Exceptional ability to lead technical teams, influence stakeholders, and communicate complex concepts clearly. * Business Acumen: Understanding of financial services processes and ability to align technical solutions with strategic goals. Required Skills * Salesforce Architecture & Development * Integration Design & Implementation * Data Modelling & Security * Agile Methodology * Project Management & Stakeholder Engagement * Solution Design & Documentation Soft Skills * Leadership & Team Collaboration * Strong Communication * Problem-Solving & Critical Thinking * Adaptability & Time Management * Creativity & Innovation? Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
13/01/2026
Contractor
Role Description: The Salesforce Technical Designer is responsible for translating business requirements into scalable, secure, and high-performing Salesforce solutions. This role involves designing technical architecture, ensuring best practices, and guiding development teams through implementation. Key Responsibilities * Architect and Design Solutions: Define and implement scalable, secure, and high-performing Salesforce solutions aligned with business objectives. * Hands-on Development: Lead by example through active involvement in coding, configuration, and customisation using Apex, Visualforce, Lightning Web Components, and integration tools. * Technical Leadership: Provide guidance and mentorship to developers, ensuring adherence to best practices and coding standards. * Cross-Team Coordination: Collaborate effectively with business analysts, project managers, and senior architects to translate requirements into technical deliverables. * Integration Expertise: Design and oversee integrations between Salesforce and other enterprise systems using APIs and Middleware. * Governance and Quality Assurance: Conduct code reviews, enforce architectural standards, and ensure compliance with security and regulatory requirements. * Continuous Improvement: Stay current with Salesforce releases and emerging technologies, recommending enhancements to optimise platform capabilities. * Documentation and Knowledge Sharing: Maintain comprehensive technical documentation and lead knowledge transfer sessions for team members. Qualifications and Experience * Extensive Salesforce Expertise: Deep knowledge of Salesforce architecture, including Sales, Service, and Experience Clouds, data modelling, and security frameworks. * Proven Delivery Record: Demonstrated success in delivering complex Salesforce projects within financial services or similar regulated industries. * Technical Skills: Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and integration patterns. Familiarity with CI/CD tools and DevOps practices. * Solution Design: Strong ability to design end-to-end solutions that balance technical feasibility, scalability, and business needs. * Leadership and Communication: Exceptional ability to lead technical teams, influence stakeholders, and communicate complex concepts clearly. * Business Acumen: Understanding of financial services processes and ability to align technical solutions with strategic goals. Required Skills * Salesforce Architecture & Development * Integration Design & Implementation * Data Modelling & Security * Agile Methodology * Project Management & Stakeholder Engagement * Solution Design & Documentation Soft Skills * Leadership & Team Collaboration * Strong Communication * Problem-Solving & Critical Thinking * Adaptability & Time Management * Creativity & Innovation? Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Developer Purpose of the Role To provide versatile software development expertise across a range of technologies, supporting both Legacy systems and new applications as part of a major transformation programme Key Responsibilities Design & Development Work with Legacy technologies during the transition to a modernised platform. Support the adoption of new low-code/no-code tools in line with strategic goals. Contribute to technical design and implementation aligned with the technical roadmap. Write, test, and refine robust and scalable code. Extend and optimise Azure DevOps pipelines for build and deployment automation. Participate in design reviews, functional specifications, and project estimations. Ensure non-functional requirements (eg performance, scalability, maintainability) are addressed in design and implementation. Identify and proactively resolve potential technical or architectural issues. Implementation Adhere to the team's Definition of Done (DoD). Maintain consistency in TDD/unit test coverage and enforce code review quality. Keep documentation current throughout the change life cycle. Collaboration Work closely with System Analysts, Solution Designers, and the Architecture team to understand business and technical requirements. Liaise with internal colleagues and third-party suppliers to implement and enhance systems. Tech Stack/Skills Languages & Frameworks: .NET, ASP.NET, VB6, Delphi Cloud & DevOps: Microsoft Azure (PaaS Web Apps, Service Bus, Logic Apps, Service Fabric), Azure DevOps, IIS, PowerShell Databases: MS SQL Server (2016/2019/2022) Integrations: REST APIs, Web Services (WCF, SOAP), OAuth2/OpenID Connect Platforms & Tools: Microsoft Power Platform, Microsoft Dynamics, Git (Source Control), Jira, Confluence Development Practices: TDD, Agile Scrum, CI/CD, best practice system design and coding standards Other: Payment provider integrations Experience & Qualifications Proven experience delivering software as part of a collaborative team. Strong knowledge of the full Software Delivery Lifecycle (SDLC). Experience in software design, TDD/unit testing, and DevOps pipelines. Computing-related degree or equivalent practical experience. Experience with financial, banking, or accounting systems is desirable.
13/01/2026
Full time
Developer Purpose of the Role To provide versatile software development expertise across a range of technologies, supporting both Legacy systems and new applications as part of a major transformation programme Key Responsibilities Design & Development Work with Legacy technologies during the transition to a modernised platform. Support the adoption of new low-code/no-code tools in line with strategic goals. Contribute to technical design and implementation aligned with the technical roadmap. Write, test, and refine robust and scalable code. Extend and optimise Azure DevOps pipelines for build and deployment automation. Participate in design reviews, functional specifications, and project estimations. Ensure non-functional requirements (eg performance, scalability, maintainability) are addressed in design and implementation. Identify and proactively resolve potential technical or architectural issues. Implementation Adhere to the team's Definition of Done (DoD). Maintain consistency in TDD/unit test coverage and enforce code review quality. Keep documentation current throughout the change life cycle. Collaboration Work closely with System Analysts, Solution Designers, and the Architecture team to understand business and technical requirements. Liaise with internal colleagues and third-party suppliers to implement and enhance systems. Tech Stack/Skills Languages & Frameworks: .NET, ASP.NET, VB6, Delphi Cloud & DevOps: Microsoft Azure (PaaS Web Apps, Service Bus, Logic Apps, Service Fabric), Azure DevOps, IIS, PowerShell Databases: MS SQL Server (2016/2019/2022) Integrations: REST APIs, Web Services (WCF, SOAP), OAuth2/OpenID Connect Platforms & Tools: Microsoft Power Platform, Microsoft Dynamics, Git (Source Control), Jira, Confluence Development Practices: TDD, Agile Scrum, CI/CD, best practice system design and coding standards Other: Payment provider integrations Experience & Qualifications Proven experience delivering software as part of a collaborative team. Strong knowledge of the full Software Delivery Lifecycle (SDLC). Experience in software design, TDD/unit testing, and DevOps pipelines. Computing-related degree or equivalent practical experience. Experience with financial, banking, or accounting systems is desirable.
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: Salesforce Technical Designer Location: Northampton Working Mode: Hybrid (Weekly 2-3 days Onsite) Contract Type: Inside IR35 Duration: 12 months Rate: £402 per day Inside IR35 Key Responsibilities Architect and Design Solutions: Define and implement scalable, secure, and high-performing Client solutions aligned with business objectives. Hands-on Development: Lead by example through active involvement in coding, configuration, and customisation using Apex, Visualforce, Lightning Web Components, and integration tools. Technical Leadership: Provide guidance and mentorship to developers, ensuring adherence to best practices and coding standards. Cross-Team Coordination: Collaborate effectively with business analysts, project managers, and senior architects to translate requirements into technical deliverables. Integration Expertise: Design and oversee integrations between Client and other enterprise systems using APIs and Middleware. Governance and Quality Assurance: Conduct code reviews, enforce architectural standards, and ensure compliance with security and regulatory requirements. Continuous Improvement: Stay current with Client releases and emerging technologies, recommending enhancements to optimise platform capabilities. Documentation and Knowledge Sharing: Maintain comprehensive technical documentation and lead knowledge transfer sessions for team members. Qualifications and Experience Extensive Client Expertise: Deep knowledge of Client architecture, including Sales, Service, and Experience Clouds, data modelling, and security frameworks. Proven Delivery Record: Demonstrated success in delivering complex Client projects within financial services or similar regulated industries. Technical Skills: Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and integration patterns. Familiarity with CI/CD tools and DevOps practices. Solution Design: Strong ability to design end-to-end solutions that balance technical feasibility, scalability, and business needs. Leadership and Communication: Exceptional ability to lead technical teams, influence stakeholders, and communicate complex concepts clearly. Business Acumen: Understanding of financial services processes and ability to align technical solutions with strategic goals. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
13/01/2026
Contractor
Job Description: We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: Salesforce Technical Designer Location: Northampton Working Mode: Hybrid (Weekly 2-3 days Onsite) Contract Type: Inside IR35 Duration: 12 months Rate: £402 per day Inside IR35 Key Responsibilities Architect and Design Solutions: Define and implement scalable, secure, and high-performing Client solutions aligned with business objectives. Hands-on Development: Lead by example through active involvement in coding, configuration, and customisation using Apex, Visualforce, Lightning Web Components, and integration tools. Technical Leadership: Provide guidance and mentorship to developers, ensuring adherence to best practices and coding standards. Cross-Team Coordination: Collaborate effectively with business analysts, project managers, and senior architects to translate requirements into technical deliverables. Integration Expertise: Design and oversee integrations between Client and other enterprise systems using APIs and Middleware. Governance and Quality Assurance: Conduct code reviews, enforce architectural standards, and ensure compliance with security and regulatory requirements. Continuous Improvement: Stay current with Client releases and emerging technologies, recommending enhancements to optimise platform capabilities. Documentation and Knowledge Sharing: Maintain comprehensive technical documentation and lead knowledge transfer sessions for team members. Qualifications and Experience Extensive Client Expertise: Deep knowledge of Client architecture, including Sales, Service, and Experience Clouds, data modelling, and security frameworks. Proven Delivery Record: Demonstrated success in delivering complex Client projects within financial services or similar regulated industries. Technical Skills: Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and integration patterns. Familiarity with CI/CD tools and DevOps practices. Solution Design: Strong ability to design end-to-end solutions that balance technical feasibility, scalability, and business needs. Leadership and Communication: Exceptional ability to lead technical teams, influence stakeholders, and communicate complex concepts clearly. Business Acumen: Understanding of financial services processes and ability to align technical solutions with strategic goals. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
ServiceNow Platform Implementation Solution Specialist Location: UK Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client requirements. Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub. Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience Hands-on ServiceNow implementation experience across CX, TX, and EX workflows. Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints. Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub. Experience delivering end-to-end integrations and workflow automation. Strong problem-solving skills with the ability to translate technical solutions into business outcomes. Security Clearance Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required. No nationality restrictions; additional checks may apply for recent overseas residency.
13/01/2026
Full time
ServiceNow Platform Implementation Solution Specialist Location: UK Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client requirements. Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub. Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience Hands-on ServiceNow implementation experience across CX, TX, and EX workflows. Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints. Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub. Experience delivering end-to-end integrations and workflow automation. Strong problem-solving skills with the ability to translate technical solutions into business outcomes. Security Clearance Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required. No nationality restrictions; additional checks may apply for recent overseas residency.
Hybrid/ Chelsea-based (with some cross-site working) £56-£58k (Band 7) Permanent The role The Talent Set are delighted to be partnering with the world's first hospital dedicated to cancer care, The Royal Marsden. The organisations' Private Care service is the most successful NHS private patient unit in the UK, generating vital income that is reinvested back into patient care, research and innovation. They are now looking for an experienced Senior Digital Manager (Private Care) to lead the strategic development digital presence and help drive commercial growth through outstanding user experience and digital performance. Our website and digital channels are central to how private patients, referrers and international partners discover and engage with The Royal Marsden Private Care. In this senior role, you will lead the development, optimisation and day-to-day management of the Private Care website and associated digital products. Working closely with senior stakeholders across Marketing, Communications, clinical teams and external partners, you will play a key role in shaping digital strategy and delivering measurable commercial impact in the UK and internationally (particularly the Middle East). Key responsibilities Lead the strategic development and ongoing optimisation of the Private Care website Drive commercial performance by improving UX, conversion, engagement and enquiry journeys Develop and deliver a clear digital roadmap aligned to business and patient experience priorities Use analytics, user insight and market intelligence to inform continuous improvement Manage digital suppliers, budgets and projects from concept to delivery Ensure content is high-quality, accessible, on-brand and patient-centered Act as the digital lead for Private Care, influencing senior decision-makers and stakeholders About you You will be a confident, commercially minded digital professional with significant experience managing websites or digital products in a private healthcare or similarly complex, customer-focused environment. You will bring: Strong expertise in UX, accessibility and user-centred design A proven track record of delivering digital improvements that drive growth Experience working with developers, designers and content specialists Excellent stakeholder management and communication skills The ability to translate insight and data into practical, impactful action A passion for digital excellence and improving patient experience Experience of private healthcare and/or marketing to international audiences is highly desirable. To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. Please note any speculative CV's will be forwarded to The Talent Set
13/01/2026
Full time
Hybrid/ Chelsea-based (with some cross-site working) £56-£58k (Band 7) Permanent The role The Talent Set are delighted to be partnering with the world's first hospital dedicated to cancer care, The Royal Marsden. The organisations' Private Care service is the most successful NHS private patient unit in the UK, generating vital income that is reinvested back into patient care, research and innovation. They are now looking for an experienced Senior Digital Manager (Private Care) to lead the strategic development digital presence and help drive commercial growth through outstanding user experience and digital performance. Our website and digital channels are central to how private patients, referrers and international partners discover and engage with The Royal Marsden Private Care. In this senior role, you will lead the development, optimisation and day-to-day management of the Private Care website and associated digital products. Working closely with senior stakeholders across Marketing, Communications, clinical teams and external partners, you will play a key role in shaping digital strategy and delivering measurable commercial impact in the UK and internationally (particularly the Middle East). Key responsibilities Lead the strategic development and ongoing optimisation of the Private Care website Drive commercial performance by improving UX, conversion, engagement and enquiry journeys Develop and deliver a clear digital roadmap aligned to business and patient experience priorities Use analytics, user insight and market intelligence to inform continuous improvement Manage digital suppliers, budgets and projects from concept to delivery Ensure content is high-quality, accessible, on-brand and patient-centered Act as the digital lead for Private Care, influencing senior decision-makers and stakeholders About you You will be a confident, commercially minded digital professional with significant experience managing websites or digital products in a private healthcare or similarly complex, customer-focused environment. You will bring: Strong expertise in UX, accessibility and user-centred design A proven track record of delivering digital improvements that drive growth Experience working with developers, designers and content specialists Excellent stakeholder management and communication skills The ability to translate insight and data into practical, impactful action A passion for digital excellence and improving patient experience Experience of private healthcare and/or marketing to international audiences is highly desirable. To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. Please note any speculative CV's will be forwarded to The Talent Set
WORKPLACE FURNITURE SALES SPECIALIST INDUSTRY EXPERIENCE REQUIRED We have placed several candidates with this business and they have been so pleased - they have sent us gifts to say thank you! As the package reflects; this is a company that wants you to stay, so they work hard to create an environment that will make you never want to leave! Job Title: Workplace Furniture Specialist Contract Type: Permanent Hours: Full Time Reports to: Workplace Sales Director Based: Clerkenwell showroom Key Responsibilities: Growing Dealer sales through both existing and target companies, aligned to a clear strategy and a measurable sales plan. Building relationships at all key levels within the dealership and introducing other members of the sales support, design and marketing teams to create an effective long-term multi-level platform. Working in partnership with dealers to identify and win strategic major projects. Raising brand awareness with Designers, identifying project opportunities and partnering with key Dealers. Key Skills: Demonstrable knowledge of the London workplace dealer market An enthusiastic and ambitious sales professional who will work effectively as an individual as well as being a strong team player. A network of established relationships with Dealers, Designers and End Users. The successful candidate will be able to demonstrate a proven sales track record in the contract furniture industry. New business prospecting and relationship building. Excellent communicator with strong organisational skills. High level of attention to detail. Confident with managing tight deadlines and the ability to prioritise a workload. IT literate, specifically with Microsoft Office. Presentation skills. Package: Basic salary £50-60K dependent on experience. Uncapped commission as part of a flexible package (£20-40K) Flexible working arrangements. 23 days paid annual leave (increases with service) plus bank holidays. 1 birthday day extra paid annual leave within the month of your birthday. (additional to the above) Cashback healthcare scheme Company contribution to private pension Wellness allowance Cycle scheme Mileage allowance
13/01/2026
Full time
WORKPLACE FURNITURE SALES SPECIALIST INDUSTRY EXPERIENCE REQUIRED We have placed several candidates with this business and they have been so pleased - they have sent us gifts to say thank you! As the package reflects; this is a company that wants you to stay, so they work hard to create an environment that will make you never want to leave! Job Title: Workplace Furniture Specialist Contract Type: Permanent Hours: Full Time Reports to: Workplace Sales Director Based: Clerkenwell showroom Key Responsibilities: Growing Dealer sales through both existing and target companies, aligned to a clear strategy and a measurable sales plan. Building relationships at all key levels within the dealership and introducing other members of the sales support, design and marketing teams to create an effective long-term multi-level platform. Working in partnership with dealers to identify and win strategic major projects. Raising brand awareness with Designers, identifying project opportunities and partnering with key Dealers. Key Skills: Demonstrable knowledge of the London workplace dealer market An enthusiastic and ambitious sales professional who will work effectively as an individual as well as being a strong team player. A network of established relationships with Dealers, Designers and End Users. The successful candidate will be able to demonstrate a proven sales track record in the contract furniture industry. New business prospecting and relationship building. Excellent communicator with strong organisational skills. High level of attention to detail. Confident with managing tight deadlines and the ability to prioritise a workload. IT literate, specifically with Microsoft Office. Presentation skills. Package: Basic salary £50-60K dependent on experience. Uncapped commission as part of a flexible package (£20-40K) Flexible working arrangements. 23 days paid annual leave (increases with service) plus bank holidays. 1 birthday day extra paid annual leave within the month of your birthday. (additional to the above) Cashback healthcare scheme Company contribution to private pension Wellness allowance Cycle scheme Mileage allowance
Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with and contribute to the cross-NHS and cross-government content community Ways of working You can: understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery appreciate the importance of Agile project delivery to digital projects in government be unafraid to take risks and willing to learn from mistakes ensure the team has a situational awareness of one other's work and how it relates to objectives and user needs use a range of tools and platforms to plan and manage your work Content concepts and prototyping You can: understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements show the value of prototyping to the team Stakeholder relationship management (content design) You can: identify important stakeholders and communicate with them clearly and regularly tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs build and reach consensus work to improve stakeholder relationships, using evidence to explain decisions made Strategic thinking (content design) You can: contribute to content strategies and policies create content patterns or standards provide support for content improvement projects effectively focus on outcomes rather than solutions and activities User focus (content design) You can: identify tasks that will provide insights into a problem formulate hypotheses, gain insights from data and user research and make decisions on findings understand the range of different users who might access content and services, and can identify their needs based on evidence translate user stories into content that meets users' needs, and propose suitable design approaches use quantitative and qualitative data about users to turn user insights into outcomes User Centred Design skills You can: design content to meet user needs and make complex language and processes easy to understand present the right information in the right format for what users need show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content write in plain language in a way that users understand, making information accessible to all understand government accessibility requirements and design content that works with common assistive technologies use data, research and evidence to review and evaluate content to make improvements consistently and effectively apply content standards and style guidelines to your work work to continuously improve content, and understand why content life cycle management is important work autonomously engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs
12/01/2026
Contractor
Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with and contribute to the cross-NHS and cross-government content community Ways of working You can: understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery appreciate the importance of Agile project delivery to digital projects in government be unafraid to take risks and willing to learn from mistakes ensure the team has a situational awareness of one other's work and how it relates to objectives and user needs use a range of tools and platforms to plan and manage your work Content concepts and prototyping You can: understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements show the value of prototyping to the team Stakeholder relationship management (content design) You can: identify important stakeholders and communicate with them clearly and regularly tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs build and reach consensus work to improve stakeholder relationships, using evidence to explain decisions made Strategic thinking (content design) You can: contribute to content strategies and policies create content patterns or standards provide support for content improvement projects effectively focus on outcomes rather than solutions and activities User focus (content design) You can: identify tasks that will provide insights into a problem formulate hypotheses, gain insights from data and user research and make decisions on findings understand the range of different users who might access content and services, and can identify their needs based on evidence translate user stories into content that meets users' needs, and propose suitable design approaches use quantitative and qualitative data about users to turn user insights into outcomes User Centred Design skills You can: design content to meet user needs and make complex language and processes easy to understand present the right information in the right format for what users need show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content write in plain language in a way that users understand, making information accessible to all understand government accessibility requirements and design content that works with common assistive technologies use data, research and evidence to review and evaluate content to make improvements consistently and effectively apply content standards and style guidelines to your work work to continuously improve content, and understand why content life cycle management is important work autonomously engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs
JOB DETAILS - 600 PER DAY - INSIDE IR35 - 6-MONTH CONTRACT - 2 DAYS PER WEEK IN OFFICE - IMMEDIATE START SKILLS - Extensive experience working on both digital and offline journeys, including prototypes. - Strong skills in designing user IT journey. - Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES - Refine and further develop the service maps and blueprints for the services, including end-to-end flows. - Delivery of work through policy intent and within the organisation's design principles. - Plan and run sessions, collaborate with colleagues and lead design on robust service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
12/01/2026
Contractor
JOB DETAILS - 600 PER DAY - INSIDE IR35 - 6-MONTH CONTRACT - 2 DAYS PER WEEK IN OFFICE - IMMEDIATE START SKILLS - Extensive experience working on both digital and offline journeys, including prototypes. - Strong skills in designing user IT journey. - Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES - Refine and further develop the service maps and blueprints for the services, including end-to-end flows. - Delivery of work through policy intent and within the organisation's design principles. - Plan and run sessions, collaborate with colleagues and lead design on robust service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Service Designer Duration: 3-Month Rolling Contract Location: Remote IR35 Status: Inside IR35 About the Role: We are looking for an experienced Service Designer to join a project focused on fraud-related services within the public sector. You will play a key role in designing and improving end-to-end services that meet user needs and align with government standards. Key Responsibilities: Design and deliver user-centred services that address fraud prevention and detection. Collaborate with multidisciplinary teams including product managers, developers, and policy experts. Conduct research and analysis to understand user needs and pain points. Create service blueprints, journey maps, and prototypes to communicate design solutions. Ensure services are accessible, inclusive, and meet government service standards. Essential Skills & Experience: Proven experience as a Service Designer on Central Government projects . Strong understanding of user-centred design principles and agile methodologies. Ability to work collaboratively in a remote environment. Excellent communication and stakeholder engagement skills.
12/01/2026
Contractor
Job Title: Service Designer Duration: 3-Month Rolling Contract Location: Remote IR35 Status: Inside IR35 About the Role: We are looking for an experienced Service Designer to join a project focused on fraud-related services within the public sector. You will play a key role in designing and improving end-to-end services that meet user needs and align with government standards. Key Responsibilities: Design and deliver user-centred services that address fraud prevention and detection. Collaborate with multidisciplinary teams including product managers, developers, and policy experts. Conduct research and analysis to understand user needs and pain points. Create service blueprints, journey maps, and prototypes to communicate design solutions. Ensure services are accessible, inclusive, and meet government service standards. Essential Skills & Experience: Proven experience as a Service Designer on Central Government projects . Strong understanding of user-centred design principles and agile methodologies. Ability to work collaboratively in a remote environment. Excellent communication and stakeholder engagement skills.
Hays Specialist Recruitment
Cardiff, South Glamorgan
JOB DETAILS - £600 PER DAY - INSIDE IR35 - 6-MONTH CONTRACT - 2 DAYS PER WEEK IN OFFICE - IMMEDIATE START SKILLS - Extensive experience working on both digital and offline journeys, including prototypes. - Strong skills in designing user IT journey. - Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES - Refine and further develop the service maps and blueprints for the services, including end-to-end flows. - Delivery of work through policy intent and within the organisation's design principles. - Plan and run sessions, collaborate with colleagues and lead design on robust service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/01/2026
Contractor
JOB DETAILS - £600 PER DAY - INSIDE IR35 - 6-MONTH CONTRACT - 2 DAYS PER WEEK IN OFFICE - IMMEDIATE START SKILLS - Extensive experience working on both digital and offline journeys, including prototypes. - Strong skills in designing user IT journey. - Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES - Refine and further develop the service maps and blueprints for the services, including end-to-end flows. - Delivery of work through policy intent and within the organisation's design principles. - Plan and run sessions, collaborate with colleagues and lead design on robust service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with and contribute to the cross-NHS and cross-government content community Ways of working You can: understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery appreciate the importance of Agile project delivery to digital projects in government be unafraid to take risks and willing to learn from mistakes ensure the team has a situational awareness of one other's work and how it relates to objectives and user needs use a range of tools and platforms to plan and manage your work Content concepts and prototyping You can: understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements show the value of prototyping to the team Stakeholder relationship management (content design) You can: identify important stakeholders and communicate with them clearly and regularly tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs build and reach consensus work to improve stakeholder relationships, using evidence to explain decisions made Strategic thinking (content design) You can: contribute to content strategies and policies create content patterns or standards provide support for content improvement projects effectively focus on outcomes rather than solutions and activities User focus (content design) You can: identify tasks that will provide insights into a problem formulate hypotheses, gain insights from data and user research and make decisions on findings understand the range of different users who might access content and services, and can identify their needs based on evidence translate user stories into content that meets users' needs, and propose suitable design approaches use quantitative and qualitative data about users to turn user insights into outcomes User Centred Design skills You can: design content to meet user needs and make complex language and processes easy to understand present the right information in the right format for what users need show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content write in plain language in a way that users understand, making information accessible to all understand government accessibility requirements and design content that works with common assistive technologies use data, research and evidence to review and evaluate content to make improvements consistently and effectively apply content standards and style guidelines to your work work to continuously improve content, and understand why content life cycle management is important work autonomously engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs
12/01/2026
Contractor
Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with and contribute to the cross-NHS and cross-government content community Ways of working You can: understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery appreciate the importance of Agile project delivery to digital projects in government be unafraid to take risks and willing to learn from mistakes ensure the team has a situational awareness of one other's work and how it relates to objectives and user needs use a range of tools and platforms to plan and manage your work Content concepts and prototyping You can: understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements show the value of prototyping to the team Stakeholder relationship management (content design) You can: identify important stakeholders and communicate with them clearly and regularly tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs build and reach consensus work to improve stakeholder relationships, using evidence to explain decisions made Strategic thinking (content design) You can: contribute to content strategies and policies create content patterns or standards provide support for content improvement projects effectively focus on outcomes rather than solutions and activities User focus (content design) You can: identify tasks that will provide insights into a problem formulate hypotheses, gain insights from data and user research and make decisions on findings understand the range of different users who might access content and services, and can identify their needs based on evidence translate user stories into content that meets users' needs, and propose suitable design approaches use quantitative and qualitative data about users to turn user insights into outcomes User Centred Design skills You can: design content to meet user needs and make complex language and processes easy to understand present the right information in the right format for what users need show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content write in plain language in a way that users understand, making information accessible to all understand government accessibility requirements and design content that works with common assistive technologies use data, research and evidence to review and evaluate content to make improvements consistently and effectively apply content standards and style guidelines to your work work to continuously improve content, and understand why content life cycle management is important work autonomously engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs
