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senior it technician
Anne Corder Recruitment
Senior Microsoft 365 Support Technician
Anne Corder Recruitment
Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM
10/03/2026
Full time
Role: 2nd Line IT Support Engineer (M365) Location: Cambridgeshire Hybrid (2/3days from home) Salary: up to £34,000 + bonus We are recruiting on behalf of a leading client for a Senior Technician to join their team. This is a hands-on technical position supporting Microsoft 365, Windows 11, and other Microsoft cloud systems for customers across the UK and beyond. This role offers a challenging environment for ambitious technicians, with excellent opportunities to develop your technical skills and progress your career within IT. Key Responsibilities but not limited to: Provide end-user support for Microsoft 365-based systems as part of the helpdesk team. Analyse technical problems and provide effective diagnosis and solutions. Support Microsoft Windows 11 environments. Communicate clearly and effectively with users via telephone and email. Deliver support for a range of Microsoft cloud services including Exchange, Teams, SharePoint, and Intune. Requirements: Minimum of 2 years experience in first, second or third-line support within an MSP or other high-paced helpdesk environment. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills. Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune. Clean driving licence. Additional Information: Most team members work approximately 2 3 days from home per week. Occasional early shifts (6 30) or late shifts (12 00) may be required. Participation in an on-call rota for evenings and weekends is required (additional pay applies). Benefits: Profit share and annual performance bonuses (typically % of base salary annually). 20 days annual leave plus Bank Holidays, with the option to purchase up to 20 additional days through a Flexible Leave scheme. Flexible hybrid working, typically up to three days per week working from home. 12 paid training days per year on a certified Microsoft syllabus. Free unlimited electric vehicle charging Access to the Octopus EV company car scheme for discounted electric vehicle leasing. Please apply now for more information. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must have the right to work in the UK. INDEEDCOMM
Hays Talent Solutions
Technician 2
Hays Talent Solutions Leeds, Yorkshire
Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both the Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Leeds Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/03/2026
Contractor
Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both the Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Leeds Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Oaklands Catholic School
Senior IT Technician
Oaklands Catholic School Waterlooville, Hampshire
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
10/03/2026
Full time
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Hays Talent Solutions
Technician 2
Hays Talent Solutions Reading, Berkshire
Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Reading Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/03/2026
Contractor
Joina leading independent technology and services provider as a Technician 2. We are looking to recruit Senior Cabling/Smart Hands Engineer who will work within both Data Centre andCorporate environments to deliver advanced structured cabling, hardwareinstallation, and onsite technical support. Location: Reading Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.34/hr (via a Hays approved umbrella company) Contract Duration: 23-Mar-26 till 30-Sep-26 Working Hours : Mon - Fri 07:00 to 19:00 Key Responsibilities: Work within Data Centre and Corporate environments to deliver cabling and Smart Hands support. Install, terminate, and test fibre optic cables. Use Fluke testing equipment for certification and fault diagnostics. Install cable pathways including basket trays, trunking, and fibre runners. Install power and data connection cables within server and networking racks. Perform rack and stack of active network hardware (Switches, Routers, Servers). Follow patching schedules and cut sheets accurately. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under direction. Install and configure UPS systems (desirable). Key Requirements: Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of Structured Cabling Solutions. Proven experience working in Data Centre and Corporate environments. Proficient in terminating and testing fibre optic cabling. Experienced with Fluke test equipment and fault finding. Strong communication skills with the ability to engage stakeholders at all levels. Night/shift work/weekend work may be required on a project-by-project basis. Willingness and ability to travel within the UK and internationally for project work. How to Apply : If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Talent Solutions
Technician 2
Hays Talent Solutions Reading, Berkshire
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hands-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Reading Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/03/2026
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking an experienced Senior Cabling/Smart Hands Engineer to join our growing technical services team. This role is ideal for a hands-on professional with strong structured cabling expertise, excellent data centre experience, and the ability to support complex on-site technical activities. You will work across corporate and data centre environments, supporting infrastructure builds, installations, and remote engineering teams. Location: Reading Daily Rate: £14.90/hr PAYE, £19.34/hr - UMB Contract Length: 23rd March 2026 till 30th September 2026 Key Responsibilities Structured Cabling & Fibre Install, terminate, and test Fibre Optic and Copper cabling to industry standards. Perform Fluke testing, certification, and fault diagnosis. Install and maintain cable pathways including basket trays, trunking, and fibre runners. Interpret and follow patching schedules, cut sheets, and technical documentation. Data Centre & Smart Hands Support Perform rack and stack of network Switches, Routers, Servers, and other active hardware. Install power and data cables within server and network racks. Provide hands-on support to remote network and systems administrators. Apply basic IP Addressing under guidance. Assist with installation and configuration of UPS systems (desirable). Health & Safety & Compliance Adhere to all site-specific and industry Health & Safety requirements. Hold valid CSCS, ECS, or equivalent construction-related H&S certification. Operate powered access equipment where required (IPAF/PASMA preferred). Professionalism & Communication Communicate effectively with stakeholders at all levels. Represent the company professionally on customer sites. Work collaboratively as part of a project team, both locally and internationally. Key Requirements Minimum 3 years' hands-on experience in the structured cabling industry. Strong understanding of structured cabling solutions and standards. Proficient in fibre optic installation, termination, and testing. Experienced with Fluke test equipment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Unified Support
AV Event & Break Fix Technician
Unified Support Trumpington, Cambridgeshire
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
07/03/2026
Full time
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
TC-IT Services
IT Service Desk Engineer
TC-IT Services Seaford, Sussex
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
07/03/2026
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Alecto Recruitment
Junior Fire and Security Engineer
Alecto Recruitment
Junior Fire & Security Engineer Location: London Salary: 25,000 - 30,000 Job Type: Full-Time, Permanent An award-winning fire and security company based in London is looking for a motivated Junior Fire & Security Engineer to join their expanding team. With a strong reputation for excellence and innovation in the industry, the company has trained and developed some of the most skilled engineers in the UK. This is an outstanding opportunity for someone with at least 1 year of experience in fire and security, electrical work, or data cabling to grow their career, gain hands-on experience across a wide range of systems, and work alongside a highly professional, supportive team committed to delivering the highest standards to their clients. What's on Offer: Salary of 25,000 - 30,000 depending on experience Paid training and development opportunities to fast-track your career 25 days holiday plus bank holidays Company vehicle or mileage allowance Supportive and professional team environment Your Role Will Include: Installation, servicing, and maintenance of fire and security systems Assisting with fault finding and troubleshooting on-site Working across a variety of systems including CCTV, intruder alarms, access control, and fire alarms Supporting senior engineers on larger installations and projects Ensuring work is completed to the highest quality and complies with industry standards Desirable Skills & Experience: At least 1 year of experience in fire and security, electrical work, or data cabling Electrical improver / electrician experience desirable 1st fix and 2nd fix experience Pulling cables, cable terminations, patch panels Knowledge of CAT5 / CAT6 / network infrastructure and data cabling Ability to use hand tools and perform cable routing (trunking, tray, conduit, basket) ECS / CSCS card, IPAF / PASMA desirable Some prior experience installing CCTV or electronic security systems is advantageous This is a fantastic opportunity for a motivated engineer to join a company recognised for training and developing the best in the industry, gaining invaluable hands-on experience and career progression. Interested? If you're looking for a fresh opportunity with a company that values its engineers and invests in their development, we'd love to hear from you. Apply today or send your CV to (url removed) . For a confidential conversation, feel free to call and ask for Jordan. Alecto Recruitment Ltd is acting as an employment business in relation to this vacancy. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV
06/03/2026
Full time
Junior Fire & Security Engineer Location: London Salary: 25,000 - 30,000 Job Type: Full-Time, Permanent An award-winning fire and security company based in London is looking for a motivated Junior Fire & Security Engineer to join their expanding team. With a strong reputation for excellence and innovation in the industry, the company has trained and developed some of the most skilled engineers in the UK. This is an outstanding opportunity for someone with at least 1 year of experience in fire and security, electrical work, or data cabling to grow their career, gain hands-on experience across a wide range of systems, and work alongside a highly professional, supportive team committed to delivering the highest standards to their clients. What's on Offer: Salary of 25,000 - 30,000 depending on experience Paid training and development opportunities to fast-track your career 25 days holiday plus bank holidays Company vehicle or mileage allowance Supportive and professional team environment Your Role Will Include: Installation, servicing, and maintenance of fire and security systems Assisting with fault finding and troubleshooting on-site Working across a variety of systems including CCTV, intruder alarms, access control, and fire alarms Supporting senior engineers on larger installations and projects Ensuring work is completed to the highest quality and complies with industry standards Desirable Skills & Experience: At least 1 year of experience in fire and security, electrical work, or data cabling Electrical improver / electrician experience desirable 1st fix and 2nd fix experience Pulling cables, cable terminations, patch panels Knowledge of CAT5 / CAT6 / network infrastructure and data cabling Ability to use hand tools and perform cable routing (trunking, tray, conduit, basket) ECS / CSCS card, IPAF / PASMA desirable Some prior experience installing CCTV or electronic security systems is advantageous This is a fantastic opportunity for a motivated engineer to join a company recognised for training and developing the best in the industry, gaining invaluable hands-on experience and career progression. Interested? If you're looking for a fresh opportunity with a company that values its engineers and invests in their development, we'd love to hear from you. Apply today or send your CV to (url removed) . For a confidential conversation, feel free to call and ask for Jordan. Alecto Recruitment Ltd is acting as an employment business in relation to this vacancy. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV
Redshore
Senior IT Technician
Redshore Willenhall, West Midlands
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
05/03/2026
Full time
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
Matchtech
Senior Manufacturing Test Engineer (Electronics)
Matchtech Glenrothes, Fife
Our client, a leader in the Defence & Security sector, is currently seeking a Senior Manufacturing Test Engineer to join their team in Glenrothes. This role is contract-based and offers relocation support for the right candidate. Key Responsibilities: Life cycle ownership for test costs and efficiency Continually improving existing test solutions through yield analysis, test time reduction, and faster diagnostic processes Driving corrective actions to enhance efficiencies and product quality Specifying top-level test requirements for new products and introducing them into production efficiently Supporting production with high-level diagnostics Providing technical advancement and mentorship to diagnostic technicians and engineers Enhancing customer stewardship by offering effective solutions to problems and future demands Providing input to design authorities for successful Design for Manufacturability (DFM) and Design for Testability (DFT) implementation Contributing to the business capture team for bid and proposal purposes Active team member Job Requirements: Degree or HND in an electronics-related subject, preferably in Electronic Engineering Significant experience in a functional test engineering role within a military or high-reliability manufacturing environment Strong knowledge of electronics across a wide range of technologies Analytical skills to process data efficiently and provide solutions to problems Good team player, willing to take ownership of problems and participate fully in team activities High-level diagnostic experience across various technologies Proven track record of contributing to specific improvements in test efficiencies Confident self-starter, willing to encourage improvement and challenge the status quo Excellent technical presentation skills Desirable Skills: Ability to communicate at all levels across a range of disciplines Experience in specifying top-level production requirements for New Product Introduction (NPI) Knowledge of Design for Manufacturability (DFM) and Design for Testability (DFT) principles Experience with various test platforms and operating systems Understanding of Environmental Stress Screening (ESS) Knows the principles of Six Sigma and Lean Manufacturing Familiarity with SAP and shop floor data collection systems If you are an experienced electronics test engineer looking for a new challenge in a high-tech, defence-related environment, we would love to hear from you. Apply now to join our client's dynamic and forward-thinking team in Glenrothes.
04/03/2026
Contractor
Our client, a leader in the Defence & Security sector, is currently seeking a Senior Manufacturing Test Engineer to join their team in Glenrothes. This role is contract-based and offers relocation support for the right candidate. Key Responsibilities: Life cycle ownership for test costs and efficiency Continually improving existing test solutions through yield analysis, test time reduction, and faster diagnostic processes Driving corrective actions to enhance efficiencies and product quality Specifying top-level test requirements for new products and introducing them into production efficiently Supporting production with high-level diagnostics Providing technical advancement and mentorship to diagnostic technicians and engineers Enhancing customer stewardship by offering effective solutions to problems and future demands Providing input to design authorities for successful Design for Manufacturability (DFM) and Design for Testability (DFT) implementation Contributing to the business capture team for bid and proposal purposes Active team member Job Requirements: Degree or HND in an electronics-related subject, preferably in Electronic Engineering Significant experience in a functional test engineering role within a military or high-reliability manufacturing environment Strong knowledge of electronics across a wide range of technologies Analytical skills to process data efficiently and provide solutions to problems Good team player, willing to take ownership of problems and participate fully in team activities High-level diagnostic experience across various technologies Proven track record of contributing to specific improvements in test efficiencies Confident self-starter, willing to encourage improvement and challenge the status quo Excellent technical presentation skills Desirable Skills: Ability to communicate at all levels across a range of disciplines Experience in specifying top-level production requirements for New Product Introduction (NPI) Knowledge of Design for Manufacturability (DFM) and Design for Testability (DFT) principles Experience with various test platforms and operating systems Understanding of Environmental Stress Screening (ESS) Knows the principles of Six Sigma and Lean Manufacturing Familiarity with SAP and shop floor data collection systems If you are an experienced electronics test engineer looking for a new challenge in a high-tech, defence-related environment, we would love to hear from you. Apply now to join our client's dynamic and forward-thinking team in Glenrothes.
Pure Resourcing Solutions
Senior IT Technician
Pure Resourcing Solutions Cambridge, Cambridgeshire
I'm excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You'll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose complex support issues, providing solutions to customers efficiently. Communicate effectively via telephone and email, ensuring excellent customer service. Provide high-quality remote and on-site support to customers as required. About You: Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment. Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune. Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed. A clean driving licence for occasional on-site visits. Strong technical understanding of Microsoft technologies and cloud solutions. Next Steps: Apply now!
03/03/2026
Full time
I'm excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You'll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose complex support issues, providing solutions to customers efficiently. Communicate effectively via telephone and email, ensuring excellent customer service. Provide high-quality remote and on-site support to customers as required. About You: Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment. Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune. Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed. A clean driving licence for occasional on-site visits. Strong technical understanding of Microsoft technologies and cloud solutions. Next Steps: Apply now!
JAM Recruitment Ltd
Senior Software Engineer
JAM Recruitment Ltd Portsmouth, Hampshire
Senior Software Engineer x 2 Portsmouth 68.55 Inside IR35 12 month contract About the Role We are seeking 2 highly skilled and motivated Senior Software Engineers to join a growing engineering team. This is an opportunity to work on mission-critical systems that support national security, advanced defence platforms, and next-generation technologies. As a senior member of the team, you will play a key role in designing, developing, and delivering high-integrity software solutions within a secure and collaborative environment. What you'll be doing: Designing, reviewing, developing, testing, documenting, configuring and delivering software products to the agreed standards and procedures using the specified tools, within schedule and estimates Resolving the complex challenges, issues and faults associated with installation, commissioning, operation and performance of systems Providing specialist technical advice and guidance to other professionals, technician engineers and/or customers, and works with a high degree of technical autonomy Testing software products sufficiently to ensure software product quality is maintained and minimal or no re-work is required Investigating and resolving issues and problems raised during any stage of the development lifecycle, including software and system integration, qualification, and in-service trials Production of appropriate technical documentation Communicating effectively, identifying early potential risks, seeking clarification and providing feedback to team members and leadership Supporting estimation of development activities Your skills and experiences: BEng/BSc in Computer Science or similar software qualification Experience with all phases of the software development lifecycle Excellent software coding, integration and testing skills Extensive knowledge of programming languages, C++, C# and Ada highly desirable
03/03/2026
Contractor
Senior Software Engineer x 2 Portsmouth 68.55 Inside IR35 12 month contract About the Role We are seeking 2 highly skilled and motivated Senior Software Engineers to join a growing engineering team. This is an opportunity to work on mission-critical systems that support national security, advanced defence platforms, and next-generation technologies. As a senior member of the team, you will play a key role in designing, developing, and delivering high-integrity software solutions within a secure and collaborative environment. What you'll be doing: Designing, reviewing, developing, testing, documenting, configuring and delivering software products to the agreed standards and procedures using the specified tools, within schedule and estimates Resolving the complex challenges, issues and faults associated with installation, commissioning, operation and performance of systems Providing specialist technical advice and guidance to other professionals, technician engineers and/or customers, and works with a high degree of technical autonomy Testing software products sufficiently to ensure software product quality is maintained and minimal or no re-work is required Investigating and resolving issues and problems raised during any stage of the development lifecycle, including software and system integration, qualification, and in-service trials Production of appropriate technical documentation Communicating effectively, identifying early potential risks, seeking clarification and providing feedback to team members and leadership Supporting estimation of development activities Your skills and experiences: BEng/BSc in Computer Science or similar software qualification Experience with all phases of the software development lifecycle Excellent software coding, integration and testing skills Extensive knowledge of programming languages, C++, C# and Ada highly desirable
JAM Recruitment Ltd
Senior Software Engineer
JAM Recruitment Ltd
Senior Software Engineer x 2 Portsmouth (Hybrid working) 68.55 Inside IR35 12 month contract About the Role We are seeking 2 highly skilled and motivated Senior Software Engineers to join a growing engineering team. This is an opportunity to work on mission-critical systems that support national security, advanced defence platforms, and next-generation technologies. As a senior member of the team, you will play a key role in designing, developing, and delivering high-integrity software solutions within a secure and collaborative environment. What you'll be doing: Designing, reviewing, developing, testing, documenting, configuring and delivering software products to the agreed standards and procedures using the specified tools, within schedule and estimates Resolving the complex challenges, issues and faults associated with installation, commissioning, operation and performance of systems Providing specialist technical advice and guidance to other professionals, technician engineers and/or customers, and works with a high degree of technical autonomy Testing software products sufficiently to ensure software product quality is maintained and minimal or no re-work is required Investigating and resolving issues and problems raised during any stage of the development lifecycle, including software and system integration, qualification, and in-service trials Production of appropriate technical documentation Communicating effectively, identifying early potential risks, seeking clarification and providing feedback to team members and leadership Supporting estimation of development activities Your skills and experiences: BEng/BSc in Computer Science or similar software qualification Experience with all phases of the software development lifecycle Excellent software coding, integration and testing skills Extensive knowledge of programming languages, C++, C# and Ada highly desirable
03/03/2026
Contractor
Senior Software Engineer x 2 Portsmouth (Hybrid working) 68.55 Inside IR35 12 month contract About the Role We are seeking 2 highly skilled and motivated Senior Software Engineers to join a growing engineering team. This is an opportunity to work on mission-critical systems that support national security, advanced defence platforms, and next-generation technologies. As a senior member of the team, you will play a key role in designing, developing, and delivering high-integrity software solutions within a secure and collaborative environment. What you'll be doing: Designing, reviewing, developing, testing, documenting, configuring and delivering software products to the agreed standards and procedures using the specified tools, within schedule and estimates Resolving the complex challenges, issues and faults associated with installation, commissioning, operation and performance of systems Providing specialist technical advice and guidance to other professionals, technician engineers and/or customers, and works with a high degree of technical autonomy Testing software products sufficiently to ensure software product quality is maintained and minimal or no re-work is required Investigating and resolving issues and problems raised during any stage of the development lifecycle, including software and system integration, qualification, and in-service trials Production of appropriate technical documentation Communicating effectively, identifying early potential risks, seeking clarification and providing feedback to team members and leadership Supporting estimation of development activities Your skills and experiences: BEng/BSc in Computer Science or similar software qualification Experience with all phases of the software development lifecycle Excellent software coding, integration and testing skills Extensive knowledge of programming languages, C++, C# and Ada highly desirable
Bamford Contract Services Ltd
IT Manager
Bamford Contract Services Ltd Rochdale, Lancashire
IT Manager Rochdale Manufacturing Environment Permanent £50,000 £55,000 Days - 39 hours Our client, a well-established and reputable manufacturing business based in Rochdale is seeking an experienced IT Manager to take full responsibility for its IT function. Supplying engineered components to a diverse range of industries, the company continues to invest in its systems and infrastructure to support ongoing growth. This is a key, hands-on leadership role within an SME environment. The Role Reporting to senior leadership, you will manage all IT operations across the business, ensuring infrastructure, systems, and security support both current operations and future development. You will act as the company s IT lead, aligning technology with business objectives while maintaining a secure, reliable, and efficient IT environment. Key Responsibilities Oversee daily management of network and server infrastructure Align IT systems with current and future business requirements Develop and maintain backup, disaster recovery, and risk management processes Implement and manage network, data, and communications security Assess, procure, and implement hardware and software solutions Lead IT projects including installations, upgrades, and system rollouts Manage relationships with external IT service providers, ensuring cost effectiveness Support and guide IT technicians where required Advise senior management on IT best practice and continuous improvement Ensure timely delivery of IT equipment and systems to meet operational needs About You You will be a proactive, technically strong IT professional who is comfortable working independently and taking ownership of the IT function within a busy manufacturing environment. Essential Experience Minimum 3 years experience in an IT Manager or similar hands-on role Strong experience managing servers, networks, and infrastructure Experience with backup, disaster recovery, and cybersecurity processes Experience delivering IT projects and system rollouts Working knowledge of Microsoft business systems (Office, Outlook, Teams) Experience managing external IT providers Desirable Experience with ERP systems such as EFACS or Syspro Experience within a manufacturing or engineering environment Knowledge of server and database systems What s on Offer £50,000 £55,000 salary Standalone IT leadership role with real autonomy Opportunity to modernise and enhance existing systems Stable, established manufacturing business Site-based role in Rochdale This is an excellent opportunity for an experienced IT professional looking to make a meaningful impact within a growing and forward-thinking organisation. Please apply for this role on-line. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
03/03/2026
Full time
IT Manager Rochdale Manufacturing Environment Permanent £50,000 £55,000 Days - 39 hours Our client, a well-established and reputable manufacturing business based in Rochdale is seeking an experienced IT Manager to take full responsibility for its IT function. Supplying engineered components to a diverse range of industries, the company continues to invest in its systems and infrastructure to support ongoing growth. This is a key, hands-on leadership role within an SME environment. The Role Reporting to senior leadership, you will manage all IT operations across the business, ensuring infrastructure, systems, and security support both current operations and future development. You will act as the company s IT lead, aligning technology with business objectives while maintaining a secure, reliable, and efficient IT environment. Key Responsibilities Oversee daily management of network and server infrastructure Align IT systems with current and future business requirements Develop and maintain backup, disaster recovery, and risk management processes Implement and manage network, data, and communications security Assess, procure, and implement hardware and software solutions Lead IT projects including installations, upgrades, and system rollouts Manage relationships with external IT service providers, ensuring cost effectiveness Support and guide IT technicians where required Advise senior management on IT best practice and continuous improvement Ensure timely delivery of IT equipment and systems to meet operational needs About You You will be a proactive, technically strong IT professional who is comfortable working independently and taking ownership of the IT function within a busy manufacturing environment. Essential Experience Minimum 3 years experience in an IT Manager or similar hands-on role Strong experience managing servers, networks, and infrastructure Experience with backup, disaster recovery, and cybersecurity processes Experience delivering IT projects and system rollouts Working knowledge of Microsoft business systems (Office, Outlook, Teams) Experience managing external IT providers Desirable Experience with ERP systems such as EFACS or Syspro Experience within a manufacturing or engineering environment Knowledge of server and database systems What s on Offer £50,000 £55,000 salary Standalone IT leadership role with real autonomy Opportunity to modernise and enhance existing systems Stable, established manufacturing business Site-based role in Rochdale This is an excellent opportunity for an experienced IT professional looking to make a meaningful impact within a growing and forward-thinking organisation. Please apply for this role on-line. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Carrington West
Senior Infrastructure Engineer
Carrington West City, Derby
My client is an award-winning consulting engineer with decades of experience, vast technical expertise and a friendly, proactive approach that their clients really value. Over the years they have delivered projects of every size, in every sector, with every kind of complexity. Whatever the challenge, from concept to completion, they deliver imaginative, integrated engineering solutions that are rigorously designed, robustly cost effective and reliably buildable. They are an equal opportunities employer who believes in rewarding and supporting those that have the drive and belief to be the best they can be. You would need UK design consultancy experience across a range of sectors Sound client liaison experience and being commercially aware Experience with Section Agreements 278, 38, 185 and 104 Fully conversant in the use of software such as AutoCAD, Civil3D, InfoDrainage or their equivalents Hands on approach, with a desire to remain engaged in design, project management and delivery Good organisation, communication, and presentation skills A good level of previous experience in the industry and have an aspiration to start a new and exciting chapter in your career In Derby, you'll join an established team of Civil Engineers and Technicians. With a modern open plan office that is located within a short walking distance of the city centre and all it's amenities whilst also having excellent links to the transport network.
27/02/2026
Full time
My client is an award-winning consulting engineer with decades of experience, vast technical expertise and a friendly, proactive approach that their clients really value. Over the years they have delivered projects of every size, in every sector, with every kind of complexity. Whatever the challenge, from concept to completion, they deliver imaginative, integrated engineering solutions that are rigorously designed, robustly cost effective and reliably buildable. They are an equal opportunities employer who believes in rewarding and supporting those that have the drive and belief to be the best they can be. You would need UK design consultancy experience across a range of sectors Sound client liaison experience and being commercially aware Experience with Section Agreements 278, 38, 185 and 104 Fully conversant in the use of software such as AutoCAD, Civil3D, InfoDrainage or their equivalents Hands on approach, with a desire to remain engaged in design, project management and delivery Good organisation, communication, and presentation skills A good level of previous experience in the industry and have an aspiration to start a new and exciting chapter in your career In Derby, you'll join an established team of Civil Engineers and Technicians. With a modern open plan office that is located within a short walking distance of the city centre and all it's amenities whilst also having excellent links to the transport network.
Contract Personnel Limited
3rd Line IT Technician
Contract Personnel Limited Old Catton, Norfolk
We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.
26/02/2026
Full time
We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.
Aqumen Recruitment
Controls & Automation Engineer
Aqumen Recruitment Hook Norton, Oxfordshire
Pay: £65,000.00-£72,000.00 per year Job Description: Multi-Skilled Engineering Technician (Electrical & Controls Focus) Banbury (Site-Based) £65,000 £70,000 + Benefits Full-Time, Permanent Aqumen Senior Appointments are proud to be partnering with a market-leading FMCG manufacturing business to appoint a high-calibre Multi-Skilled Engineering Technician. This is a key site-based role within a fast-paced food manufacturing environment, suited to a technically strong engineer with advanced PLC fault-finding and programming capability. The Opportunity You will be responsible for delivering effective maintenance across plant, equipment, and facilities ensuring maximum uptime, adherence to preventative maintenance schedules, and continuous improvement of manufacturing performance. This role requires strong electrical, mechanical, instrumentation, and controls expertise, alongside the ability to operate confidently in a regulated, hygiene-critical environment. Key Responsibilities Diagnose and rectify electrical and mechanical faults efficiently Lead PLC fault-finding and programming (Siemens, Mitsubishi, Allen Bradley) Maintain and improve CMMS systems and maintenance records Support plant improvements and capital projects Drive continuous improvement initiatives Ensure compliance with health & safety, hygiene, and food safety standards Coordinate contractors and issue permits where required Support factory start-ups and production optimisation Provide occasional support across other UK sites Candidate Profile Time-served/apprentice-trained engineer HNC/HND/NVQ Level 3+ in Electrical & Mechanical Engineering Minimum 3 years experience in FMCG or industrial manufacturing Advanced PLC competency (fault finding and programming essential) Strong understanding of instrumentation and process control systems Calm under pressure with excellent problem-solving skills Professional, proactive, and team-oriented What s on Offer £65,000 £70,000 basic salary Pension & life insurance Health & wellbeing programme Cycle to work scheme On-site parking Structured, stable manufacturing environment For a confidential discussion or to express interest, please apply directly or contact our retained search team.
24/02/2026
Full time
Pay: £65,000.00-£72,000.00 per year Job Description: Multi-Skilled Engineering Technician (Electrical & Controls Focus) Banbury (Site-Based) £65,000 £70,000 + Benefits Full-Time, Permanent Aqumen Senior Appointments are proud to be partnering with a market-leading FMCG manufacturing business to appoint a high-calibre Multi-Skilled Engineering Technician. This is a key site-based role within a fast-paced food manufacturing environment, suited to a technically strong engineer with advanced PLC fault-finding and programming capability. The Opportunity You will be responsible for delivering effective maintenance across plant, equipment, and facilities ensuring maximum uptime, adherence to preventative maintenance schedules, and continuous improvement of manufacturing performance. This role requires strong electrical, mechanical, instrumentation, and controls expertise, alongside the ability to operate confidently in a regulated, hygiene-critical environment. Key Responsibilities Diagnose and rectify electrical and mechanical faults efficiently Lead PLC fault-finding and programming (Siemens, Mitsubishi, Allen Bradley) Maintain and improve CMMS systems and maintenance records Support plant improvements and capital projects Drive continuous improvement initiatives Ensure compliance with health & safety, hygiene, and food safety standards Coordinate contractors and issue permits where required Support factory start-ups and production optimisation Provide occasional support across other UK sites Candidate Profile Time-served/apprentice-trained engineer HNC/HND/NVQ Level 3+ in Electrical & Mechanical Engineering Minimum 3 years experience in FMCG or industrial manufacturing Advanced PLC competency (fault finding and programming essential) Strong understanding of instrumentation and process control systems Calm under pressure with excellent problem-solving skills Professional, proactive, and team-oriented What s on Offer £65,000 £70,000 basic salary Pension & life insurance Health & wellbeing programme Cycle to work scheme On-site parking Structured, stable manufacturing environment For a confidential discussion or to express interest, please apply directly or contact our retained search team.
Netteam tX Ltd
IT Service Desk Manager
Netteam tX Ltd City, Manchester
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
18/02/2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Venom IT
Onsite IT Support Technician
Venom IT
Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!
16/02/2026
Full time
Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!
Integral Recruitment Ltd
2nd Line Support Technician
Integral Recruitment Ltd
2nd Line Support Technician Chichester, PO20 £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more Our client is an extremely well-established MSP / IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site support and project assistance (full driving licence required) company van provided Working closely with senior engineers and cloud/infrastructure teams on complex issues About You: Proven experience in a 2nd Line IT Support role within an MSP / IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity. Customer-focused, calm under pressure, and highly organised Full UK driving licence (for client site visits when required) This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this advertisement.
14/02/2026
Full time
2nd Line Support Technician Chichester, PO20 £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more Our client is an extremely well-established MSP / IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site support and project assistance (full driving licence required) company van provided Working closely with senior engineers and cloud/infrastructure teams on complex issues About You: Proven experience in a 2nd Line IT Support role within an MSP / IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity. Customer-focused, calm under pressure, and highly organised Full UK driving licence (for client site visits when required) This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this advertisement.

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