65 jobs found

Salesforce CRM Manager Location: London (Hybrid - 2 days per week in the office) Hours: 35 hours per week (full-time) Contract: 12-month fixed term, with possibility of extension Salary: £47,177 Closing Date: 23 January 2026 Interview Dates: First interviews w/c 2 February; second interviews following week Charity People is delighted to be partnering with a charity to recruit their next Salesforce CRM Manager. This is an exciting opportunity to lead a major digital transformation, building on work already done, for one of the UK's most respected healthcare charities. They empower nurses and midwives with leadership skills that transform patient care, promote health and save lives across the world. Your work will underpin this mission by creating a streamlined, modern CRM system that saves time, improves efficiency, and amplifies impact. About the Charity They are a dynamic, forward-thinking organisation dedicated to improving nursing and midwifery leadership and patient outcomes. With a collaborative culture and strong appetite for innovation, the Foundation is investing in digital transformation to ensure its systems match its ambition. You'll join a passionate team committed to learning, growth, and making a tangible difference. Why This Role is Unique Shape the future: Redesign and optimise a complex Salesforce system fit for the future. Hands-on technical challenge: Configure, automate, and innovate. This is a role for someone who loves solving problems. Collaborative culture: Work with motivated teams and experienced Salesforce consultants. Professional growth: Access LinkedIn Learning, L&D budget, and dedicated development time. Impact that matters: Every improvement you make helps to enable nurses and midwives to meet the changing needs of patient health and care both in the UK and globally. Key Responsibilities Own and optimise the Salesforce system (Sales Cloud). Collaborate with external consultants and internal teams to deliver an ambitious programme of transformation projects. Lead on configuration, workflows, validation rules, and automation. Ensure data integrity and GDPR compliance. Translate technical requirements into clear, actionable plans for non-technical stakeholders. Support users to embed Salesforce into their everyday practice. Deliver training and onboarding for new starters; create training materials. Manage external Salesforce agency and supplier relationships. Oversee system integrations with third-party tools (Zapier, Stripe, WP Forms). Document processes and maintain system health. Proactively drive continuous improvement Candidate Profile Essential Salesforce Administrator certification At least 3 years' experience as a Salesforce Administrator with strong hands-on configuration skills. Proven experience using Sales Cloud (workflows, flows, validation rules, profiles and permissions). Strong project management experience. Robust understanding of GDPR. Experience training non-technical staff. Excellent interpersonal skills and ability to translate technical concepts clearly. Ability to inspire and motivate others to use Salesforce effectively. Desirable Additional Salesforce certifications Change management experience in a small organisation. Experience managing supplier relationships and contracts. Experience documenting processes. Advanced Excel skills. Benefits Generous annual leave: 27 days + bank holidays + birthday day off Pension contributions: 7.5%-10%. Death in Service policy (4x annual salary). Employee perks and wellbeing support. LinkedIn Learning subscription. Half-day per month for personal development. Flexible hybrid working. Occupational and emotional wellbeing support. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Salesforce CRM Manager Location: London (Hybrid - 2 days per week in the office) Hours: 35 hours per week (full-time) Contract: 12-month fixed term, with possibility of extension Salary: £47,177 Closing Date: 23 January 2026 Interview Dates: First interviews w/c 2 February; second interviews following week Charity People is delighted to be partnering with Florence Nightingale Foundation to recruit their next Salesforce CRM Manager. This is an exciting opportunity to lead a major digital transformation, building on work already done, for one of the UK's most respected healthcare charities. Florence Nightingale Foundation empowers nurses and midwives with leadership skills that transform patient care, promote health and save lives across the world. Your work will underpin this mission by creating a streamlined, modern CRM system that saves time, improves efficiency, and amplifies impact. About the Charity Florence Nightingale Foundation is a dynamic, forward-thinking organisation dedicated to improving nursing and midwifery leadership and patient outcomes. With a collaborative culture and strong appetite for innovation, the Foundation is investing in digital transformation to ensure its systems match its ambition. You'll join a passionate team committed to learning, growth, and making a tangible difference. Why This Role is Unique Shape the future: Redesign and optimise a complex Salesforce system fit for the future. Hands-on technical challenge: Configure, automate, and innovate. This is a role for someone who loves solving problems. Collaborative culture: Work with motivated teams and experienced Salesforce consultants. Professional growth: Access LinkedIn Learning, L&D budget, and dedicated development time. Impact that matters: Every improvement you make helps to enable nurses and midwives to meet the changing needs of patient health and care both in the UK and globally. Key Responsibilities Own and optimise the Salesforce system (Sales Cloud). Collaborate with external consultants and internal teams to deliver an ambitious programme of transformation projects. Lead on configuration, workflows, validation rules, and automation. Ensure data integrity and GDPR compliance. Translate technical requirements into clear, actionable plans for non-technical stakeholders. Support users to embed Salesforce into their everyday practice. Deliver training and onboarding for new starters; create training materials. Manage external Salesforce agency and supplier relationships. Oversee system integrations with third-party tools (Zapier, Stripe, WP Forms). Document processes and maintain system health. Proactively drive continuous improvement Candidate Profile Essential Salesforce Administrator certification At least 3 years' experience as a Salesforce Administrator with strong hands-on configuration skills. Proven experience using Sales Cloud (workflows, flows, validation rules, profiles and permissions). Strong project management experience. Robust understanding of GDPR. Experience training non-technical staff. Excellent interpersonal skills and ability to translate technical concepts clearly. Ability to inspire and motivate others to use Salesforce effectively. Desirable Additional Salesforce certifications Change management experience in a small organisation. Experience managing supplier relationships and contracts. Experience documenting processes. Advanced Excel skills. Benefits Generous annual leave: 27 days + bank holidays + birthday day off Pension contributions: 7.5%-10%. Death in Service policy (4x annual salary). Employee perks and wellbeing support. LinkedIn Learning subscription. Half-day per month for personal development. Flexible hybrid working. Occupational and emotional wellbeing support. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As a Cross Sell BDM, you will be responsible for working with account managers to drive growth in our existing customer base. You ll act as a strategic partner, working closely with the Account Manager and consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of sales cycles and is suited to someone with business development skills and strong commercial acumen, and a proven ability to manage multi-stakeholder relationships. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. It s imperative to work closely with the account manager Own the end-to-end sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Working on account plans with your account manager identifying a plan to grow the accounts Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Experience B2B sales, ideally within data, analytics, SaaS, or information services sectors. Someone who has new business experience. Account management additional is helpful Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).

Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).

Outside IR35, UK Flexibility on Location, Salesforce IT System Trainer, Training Consultant, Commercial, Travel is essential My leading client is looking to recruit S alesforce IT Train ing Consultant , you will play a central role in ensuring the successful rollout across a disparate user base across the UK You must of delivering high-quality training solutions tailored to the needs of end users. You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences. You will work closely with project managers, stakeholders, and external system developers to define training standards and ensure consistency across all learning materials. Acting as a subject-matter expert, you will contribute to training needs analysis, e-learning development, and training assessments This is an immediate role and will involve UK travel so please apply if you tick all the boxes and have a proven IT Systems Training background.

IT Support Analyst / IT Support Specialist Are you a hands-on IT Support professional who enjoys variety, problem-solving, and being at the heart of a growing business's digital journey? This is a fantastic opportunity to join a well-established, global organisation where IT plays a key role in innovation, transformation, and day-to-day success. You'll be part of a collaborative IT team, supporting users across the business while working with modern systems, exciting projects, and new technology rollouts. The Role As an IT Support Analyst, you'll provide first-class technical support to end users, ensuring systems run smoothly and colleagues feel confident using technology. Your responsibilities will include: Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD Edwards Installing, configuring, and maintaining computer hardware, operating systems, and business applications Setting up and managing iPhones and iOS applications using Intune and Apple Business Manager Supporting the rollout of new systems, software, and digital tools Maintaining company hardware such as printers, video conferencing equipment, and CCTV systems Administering and supporting Windows operating systems and iOS devices Delivering end-user training where required Ensuring IT assets are disposed of in line with WEEE regulations Working closely with suppliers to procure hardware and software Liaising with third-party support providers Contributing to digital transformation initiatives, including EDI implementation and project-based work About You You'll be a proactive, detail-oriented IT professional who enjoys working in a fast-paced, professional environment. You'll bring: Strong, demonstrable IT support experience, particularly with Microsoft 365, Intune, Outlook, Teams, OneDrive, SharePoint, Word, and Excel Good working knowledge of iPhones and Apple Business Manager Experience working in a corporate IT support environment (3+ years) The ability to quickly learn and adapt to new systems and technologies Excellent communication skills, both in person and across email, Teams, and phone A logical, organised approach with the ability to prioritise competing demands A collaborative mindset with a positive, motivated attitude Desirable experience includes: Salesforce CRM ERP systems Project management or involvement in IT projects What's on Offer Join a global organisation with over 5,000 employees worldwide and a strong UK presence 37.5 hours per week, Monday to Friday Hybrid working available after training (4 days office-based, 1 day from home) Office based in Sutton, Surrey Excellent benefits package A supportive environment with opportunities to get involved in transformation projects and develop your skills Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior IT Applications Manager (Salesforce Product Owner) - up to 75,000 per annum base + benefits (car allowance, bonus, Private Medical Insurance etc.) - Leatherhead, Surrey - hybrid We are recruiting a Senior IT Applications Manager on behalf of one of our clients based in Leatherhead. The successful candidate will be responsible for aligning the organisation's Customer Focus systems (Salesforce, Hubspot, and the Intranet) with broader business goals. It provides strategic and technical guidance to ensure these platforms support operational needs, drive efficiency, and maintain architectural stability across the organisation. The role requires deep technical expertise in Salesforce and Hubspot - It involves advising on system integration, shaping solution design standards, and translating complex business requirements into scalable, sustainable solutions across platforms. A key focus is identifying opportunities for automation, improved data management, and enhanced customer engagement. The role encourages a forward-looking approach to platform development-supporting continuous improvement and ensuring solutions are robust, flexible, and future-ready. Key responsibilities: Work with the business to understand their Salesforce requirements, developing a strategic and logical roadmap for the short, medium and long term User and business wide adoption of Salesforce - understand the gaps and training required to aid that adoption and a plan on how to implement Work with the Group IT team to establish the architectural design and governance of the Salesforce platform Advise and support on the end-to-end architecture of the Salesforce ecosystem Define and maintain architectural standards and design principles in line with the Group Architecture team Translate business requirements into well-architected Salesforce solutions Serve as the technical authority for Salesforce-related decisions Coach and mentor internal Salesforce team members Support and influence the strategic roadmap for Salesforce Oversee solution integrity across integrated systems Collaborate with development, admin, and support teams Review and validate solution designs from 3rd parties Advise on the platform being compliant with security, data protection, and regulatory standards Be part of continuous improvement across the Salesforce environment Champion Salesforce usage and adoption Engage with senior stakeholders and leadership Monitor and assess platform health and performance Business Partner to BU Salesforce Leads, Marketing and Comms Key skills and experience: Expert knowledge in Salesforce as a platform and product. Knowledge and experience in a senior management position of general business principles including strategy, operations, tracking, etc., as well as a high-level understanding of business processes, stakeholder engagement, and communications. Working knowledge and experience of end-to-end processes and capabilities. Working knowledge of Agile processes and concepts Desirable skills and experience: Experience with HubSpot as a CRM and marketing automation platform, including its role in supporting business development, marketing, and customer engagement. Understanding of how HubSpot integrates with other enterprise systems and contributes to strategic reporting and analytics. Working knowledge of intranet platforms, including their use in internal communications, content management, and employee engagement. Ability to support intranet governance, structure, and integration with tools such as HubSpot, Salesforce, and document repositories. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Rate: 500 Outside IR35 6 Months (Likely to extend) Urgent requirement Mainly remote with some office presence required. I am partnering with a technology client on an exciting opportunity for a finance project manager to drive their finance Q2C improvement programme.This is a 6 month contract that is likely to extend, this is mainly remote but may require occasional travel. Key Responsibilities Take full ownership of the Finance Q2C programme , bringing delivery discipline, governance, and clarity to scope and timelines. Work across finance, IT, and business stakeholders to define, manage, and stabilise project requirements. Manage risk, dependencies, documentation, and project reporting. Ensure successful knowledge transfer and structured handover with the outgoing project lead. Support the establishment of a more robust project delivery environment within a wider, evolving programme portfolio. Skills & Experience Required Strong background in finance systems and finance process transformation. Proven track record delivering large-scale ERP-related or finance transformation projects. Experience with platforms such as Oracle, SAP, Salesforce , or similar. Strong stakeholder management experience. Knowledge of project governance, scope control, and delivery best practice within agile settings. If this matches your skillset then send your CV for our careful consideration!

Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .

My client and I are on the search for a contract Project Manager for an initial 6 month contract to work on a number of Business Change and Delivery initiatives. The role is 1-2 days per week on site in Exeter. The rate is 500 this is an inside IR35 role and will be paid PAYE by us here at Opus. Experience required: Enterprise business systems, ie. Salesforce, ERP, ServiceNow would be beneficial Change management expertise Delivery project experience Desirable experience: Utility sector experience

Outside IR35, UK Travel Salesforce Trainer, Salesforce SME, Salesforce Change Champion, IT Training Consultant, Sales cloud, Marketing Cloud, Change Champion, Passion for Business Change, Travel is essential My leading client is looking to recruit an experienced S alesforce IT Trainer / IT Trainer , you will play a central role in ensuring the successful rollout across a disparate user base across the UK. You ideally will have a passion for delivering true Business change . You must of delivering high-quality Salesforce training solutions tailored to the needs of end users. You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences. You will work closely with project managers, stakeholders, and external system developers to define training standards and ensure consistency across all learning materials. Acting as a Salesforce subject-matter expert, you will contribute to training needs analysis, e-learning development, and training assessments. There is scope if you have worked on IT programmes in a technical role but would like to move into Training / Business Change, This is an immediate role and will involve UK travel so please apply if you tick all the boxes and have a proven IT Systems Training background.

Compliance Officer We are looking for a detail-oriented and proactive Compliance Officer to join a mission-driven organisation dedicated to transforming the lives of care-experienced young people through sustainable employment. You will be working for a respected charity that supports young people facing significant barriers, ensuring that high-quality, accurate data underpins service delivery, reporting, and funding compliance. If you are passionate about data integrity, continuous improvement and supporting frontline teams to achieve impact, this role could be a great fit. Position: Compliance Officer Location: London Waterloo (hybrid - minimum of 2 days per week in the office) Salary: Up to £35,000 per annum Contract: Permanent Hours: Full-time, 37.5 hours per week (Monday to Friday) Benefits: 27 days annual leave plus the 1st Friday of every month as a half day 3% pension contribution after 3 months of service Closing Date: Sunday 18th January 2026 at 11.59pm About the Role As Compliance Officer, you will play a vital role within the Careers Team, working closely with Career Specialists and the Systems and IT Manager to ensure that data is accurate, consistent and captured in a timely way. High-quality data and reporting are essential to demonstrating impact, meeting contractual requirements and securing funding. You will support compliance across systems and processes, contribute to continuous improvement, and help ensure the organisation meets its obligations under GDPR and data protection legislation. Main Duties and Responsibilities Work collaboratively with the Careers Team to ensure data is captured accurately and entered into the database on time Support the development, review and continuous improvement of data processes and compliance procedures Deliver staff training on compliance, data quality and reporting processes Support stakeholder and contract meetings, including evidencing compliance against contractual requirements Maintain a strong working knowledge of GDPR, the Data Protection Act 2018 and ICO guidance Work with the Systems and IT Manager and senior leadership to ensure organisational compliance Support the production of accurate records of service delivery, including monthly reports, KPIs and contract monitoring Contribute to a culture of accountability, quality and continuous improvement across the team About You You will be highly organised, analytical and confident working with data and processes. You will enjoy working collaboratively with frontline teams, supporting them to understand and meet compliance requirements without losing sight of the organisation's mission and values. You will be comfortable managing multiple priorities, confident communicating with colleagues at all levels, and motivated by contributing to meaningful social impact. Experience, Qualifications and Skills Essential: Strong attention to detail with the ability to follow and implement processes accurately Excellent written and verbal communication skills A collaborative, supportive approach to working within a team Ability to identify opportunities for process improvement and communicate these confidently to senior staff Experience managing multiple priorities and working to deadlines Good IT skills, particularly Excel, with experience using databases or CRM systems Resilient, positive and resourceful, with the ability to work effectively in complex environments Desirable: Experience working with vulnerable or disadvantaged young people Understanding of statutory contracts, KPIs and evidencing requirements Experience working with Salesforce or similar CRM systems If you are passionate about data quality, compliance and supporting teams to deliver meaningful outcomes for young people, we would love to hear from you. To apply, you will be asked to submit your CV along with a covering letter outlining how your experience and skills meet the requirements of the role. You may have experience in roles such as: Compliance Officer, Data Officer, Monitoring & Evaluation Officer, Systems Administrator, Operations Officer, Programme Support Officer, or similar compliance and data-focused roles. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Engineering Business Development Manager (MEICA) Are you an ambitious Engineering Business Development Manager ready to take the lead in driving growth within the MEICA sector? If you're passionate about combining your engineering expertise with commercial strategy and relationship building, this could be the perfect next step for you. At Carrington West, we're working with a forward-thinking engineering organisation that's shaping the future of infrastructure and technical solutions. As their new Engineering Business Development Manager, you'll be the driving force behind securing new opportunities, developing key client relationships, and helping to deliver innovative engineering projects that make a real impact. You'll join a company renowned for its technical excellence, collaborative culture, and commitment to professional growth. With a strong reputation across multiple engineering disciplines, you'll be supported by expert teams who share your passion for delivering results that exceed client expectations. What you'll be doing As the Engineering Business Development Manager (MEICA), you will: Identify and develop new business opportunities across the MEICA sector through market research, networking, and strategic outreach. Manage and grow a pipeline of clients and projects, ensuring alignment with business goals. Lead sales activities, from generating leads and delivering technical presentations to negotiating contracts and securing deals. Build and maintain strong client relationships to ensure long-term partnerships and repeat business. Collaborate with project, engineering, and marketing teams to ensure smooth project delivery and client satisfaction. Monitor market trends, competitor activity, and technological developments to inform strategic decisions. Provide regular performance updates and contribute to shaping the company's wider growth strategy. What you'll bring To succeed as Engineering Business Development Manager, you'll need: A degree in Engineering (Mechanical, Electrical, Civil, or related discipline). 5+ years' experience in business development or technical sales within an engineering or MEICA environment. A proven ability to generate revenue and close complex, high-value deals. Strong communication and negotiation skills with a confident, professional approach. The ability to interpret and communicate technical information to a variety of stakeholders. Experience using CRM systems (Salesforce, HubSpot or similar). A self-driven attitude with a focus on delivering results in a fast-paced setting. What's in it for you Competitive salary and a rewarding performance-related bonus structure. Hybrid working for improved work-life balance. Ongoing professional development and clear career progression opportunities. The chance to work with a dynamic, supportive, and highly skilled engineering team. Exposure to high-profile projects across diverse industries. Your next step If you're ready to take ownership of your career and play a key role in the continued success of an industry leader, we'd love to hear from you. Apply today to become the next Engineering Business Development Manager (MEICA) and help shape the future of engineering innovation.

Engineering Business Development Manager (MEICA) Are you an ambitious Engineering Business Development Manager ready to take the lead in driving growth within the MEICA sector? If you're passionate about combining your engineering expertise with commercial strategy and relationship building, this could be the perfect next step for you. At Carrington West, we're working with a forward-thinking engineering organisation that's shaping the future of infrastructure and technical solutions. As their new Engineering Business Development Manager, you'll be the driving force behind securing new opportunities, developing key client relationships, and helping to deliver innovative engineering projects that make a real impact. You'll join a company renowned for its technical excellence, collaborative culture, and commitment to professional growth. With a strong reputation across multiple engineering disciplines, you'll be supported by expert teams who share your passion for delivering results that exceed client expectations. What you'll be doing As the Engineering Business Development Manager (MEICA), you will: Identify and develop new business opportunities across the MEICA sector through market research, networking, and strategic outreach. Manage and grow a pipeline of clients and projects, ensuring alignment with business goals. Lead sales activities, from generating leads and delivering technical presentations to negotiating contracts and securing deals. Build and maintain strong client relationships to ensure long-term partnerships and repeat business. Collaborate with project, engineering, and marketing teams to ensure smooth project delivery and client satisfaction. Monitor market trends, competitor activity, and technological developments to inform strategic decisions. Provide regular performance updates and contribute to shaping the company's wider growth strategy. What you'll bring To succeed as Engineering Business Development Manager, you'll need: 5+ years' experience in business development or technical sales within an engineering or MEICA environment. A proven ability to generate revenue and close complex, high-value deals. Strong communication and negotiation skills with a confident, professional approach. The ability to interpret and communicate technical information to a variety of stakeholders. Experience using CRM systems (Salesforce, HubSpot or similar). A self-driven attitude with a focus on delivering results in a fast-paced setting. What's in it for you Competitive salary and a rewarding performance-related bonus structure. Remote working for improved work-life balance. Ongoing professional development and clear career progression opportunities. The chance to work with a dynamic, supportive, and highly skilled engineering team. Exposure to high-profile projects across diverse industries. Your next step If you're ready to take ownership of your career and play a key role in the continued success of an industry leader, we'd love to hear from you. Apply today to become the next Engineering Business Development Manager (MEICA) and help shape the future of engineering innovation.

Senior Business Development Manager Location: UK Remote An exciting opportunity has arisen for a Senior Business Development Manager to join a growing technology organisation supplying custom microwave solutions to multiple high-tech sectors. This role is ideal for a commercially driven professional with extensive technical sales experience who thrives in a fast-paced, growth-focused environment. Main Responsibilities of the Senior Business Development Manager (UK Remote): Develop and deliver annual sales and marketing strategy and budget. Forecast sales performance and identify new commercial opportunities. Build and maintain senior client relationships, both UK and international. Manage CRM usage, marketing campaigns, and brand visibility. Lead, coach, and develop the sales and marketing team to achieve targets. Ensure compliance with regulatory requirements and export controls. Analyse lost opportunities and implement improvements to commercial performance. Requirements of the Senior Business Development Manager (UK Remote): Technical or business/commercial degree (e.G., BSc Electrical or Mechanical). Proven experience in a product development environment; along with extensive experience in technical sales. Experience with military or defence-related clients preferred. Proficient in MS Office and CRM/ERP systems (e.G., Salesforce, Dynamics). Strong communication, leadership, analytical, and problem-solving skills. Hardworking, self-motivated, and able to work independently with a high level of responsibility. Working Pattern & Benefits: Full-time, permanent role (remote, standard hours). Competitive salary based on experience. Opportunity to lead commercial strategy across UK and international markets. Supportive, high-performing team with opportunities for career progression. To apply for this Senior Business Development Manager role, please send your CV to: (url removed)

You will drive commercial growth within a designated region by developing and executing a regional commercial plan, managing B2B relationships, and leveraging insights to enhance customer experience. Key Responsibilities Commercial Strategy: Develop and implement a regional plan aligned with strategic objectives. Monitor market trends, competitor activity, and customer needs to refine strategies. Sales & Account Management: Identify and capitalise on B2B opportunities across construction, house builders, local authorities, local government, surveyors, utilities and some end-users. Manage full sales cycle and maintain strong stakeholder relationships. Stakeholder Engagement: Represent the organisation at events and networking opportunities. Build partnerships with key decision-makers. Customer Insight: Gather and analyse feedback to improve offerings and customer experience. Collaboration: Work with regional teams to deliver cohesive plans and meet growth targets. Performance Tracking: Membership & training revenue growth across target sectors. Strong stakeholder engagement and improved customer satisfaction. Accurate tracking and reporting of commercial activities. Skills & Experience Proven B2B sales and account management experience Ability to develop and execute growth strategies Strong communication and negotiation skills Experience using CRM systems (e.g., Salesforce) Results-driven with a track record of meeting targets At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Outside IR35, UK Travel Salesforce Trainer, Salesforce SME, Salesforce Change Champion, IT Training Consultant, Sales cloud, Marketing Cloud, Change Champion, Passion for Business Change, Travel is essential My leading client is looking to recruit an experienced S alesforce Trainer , you will play a central role in ensuring the successful rollout across a disparate user base across the UK. You ideally will have a passion for delivering true Business change. You must of delivering high-quality Salesforce training solutions tailored to the needs of end users. You will develop and implement structured learning plans for each system, applying instructional design principles and learning theories to create engaging, accessible, and effective training experiences. You will work closely with project managers, stakeholders, and external system developers to define training standards and ensure consistency across all learning materials. Acting as a Salesforce subject-matter expert, you will contribute to training needs analysis, e-learning development, and training assessments. There is scope if you have worked on IT programmes in a technical role but would like to move into Training / Business Change, This is an immediate role and will involve UK travel so please apply if you tick all the boxes and have a proven IT Systems Training background.

IT Project Manager Location Larne (Northern Ireland) Type of role 12 months contract (initially, but it could be extended) Salary - £25.37/hr Hours Monday to Friday (37.5hrs/week) 07:00am 3:00pm Summary: The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Job Responsibilities: Review project plans to plan and coordinate project activity. Manage backup, security and user help system. Operating smaller budget projects. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Provide users with technical support for computer problems. Skills: Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one s time. Basic knowledge of computer hardware and software. Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods. Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Previous experience of using Salesforce and Waterfall/Agile methodologies - advantageous Education/Experience: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required • PMI or PMP certification preferred. LMIND

The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details

Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.