Pricing Services and Risk Viewer Senior Developer Location: London - 3 days a week onsite Job Type: Full-time Salary: Competitive A new exciting permanent, Vice President level, Pricing Services & Risk Viewer Senior Developer to join an exciting growing GIT - CMI - Risk FX IT department with a global leading internation bank. This senior software development position requires a candidate with outstanding skills in C# and TypeScript/React, and a robust understanding of pricing models and risk analytics for both vanilla and exotic FX derivatives. The role involves close collaboration with business analysts, traders, and software engineers to ensure seamless integration into Real Time trading platforms. Day-to-day of the role: Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products. Integrate and support the optimization of quantitative models in collaboration with quants and traders. Maintain and enhance low-latency infrastructure for Real Time risk and PnL calculations. Conduct back testing and performance analysis of models and trading strategies. Provide technical guidance and support across the trading floor on model behaviour and system performance. Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools. Enhance the FX Options Risk Viewer UI in collaboration with traders and other IT team members. Contribute to the continuous improvement of coding standards, testing frameworks, and development practices. Required Skills & Qualifications: A degree in an IT-related subject with substantial experience in software development. Highly experienced in C#, TypeScript/React, and Quant Library integration. Solid understanding of mathematics as applied to derivatives risk and pricing. Excellent written and verbal communication skills in English. Experience working with traders, quants, and risk managers in an investment-banking environment. Front Office trading, pricing in FX within a bank, investment management environment would be desired Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and collaborative working environment. Legal and Regulatory Responsibilities: Comply with all applicable legal, regulatory, and internal Compliance requirements. Maintain appropriate knowledge to ensure full qualification for the role. Complete all mandatory training as required to attain and maintain competence. How to apply: To apply for this Pricing Services & Risk Viewer Developer position, please submit your CV to be considered immediately.
22/01/2026
Full time
Pricing Services and Risk Viewer Senior Developer Location: London - 3 days a week onsite Job Type: Full-time Salary: Competitive A new exciting permanent, Vice President level, Pricing Services & Risk Viewer Senior Developer to join an exciting growing GIT - CMI - Risk FX IT department with a global leading internation bank. This senior software development position requires a candidate with outstanding skills in C# and TypeScript/React, and a robust understanding of pricing models and risk analytics for both vanilla and exotic FX derivatives. The role involves close collaboration with business analysts, traders, and software engineers to ensure seamless integration into Real Time trading platforms. Day-to-day of the role: Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products. Integrate and support the optimization of quantitative models in collaboration with quants and traders. Maintain and enhance low-latency infrastructure for Real Time risk and PnL calculations. Conduct back testing and performance analysis of models and trading strategies. Provide technical guidance and support across the trading floor on model behaviour and system performance. Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools. Enhance the FX Options Risk Viewer UI in collaboration with traders and other IT team members. Contribute to the continuous improvement of coding standards, testing frameworks, and development practices. Required Skills & Qualifications: A degree in an IT-related subject with substantial experience in software development. Highly experienced in C#, TypeScript/React, and Quant Library integration. Solid understanding of mathematics as applied to derivatives risk and pricing. Excellent written and verbal communication skills in English. Experience working with traders, quants, and risk managers in an investment-banking environment. Front Office trading, pricing in FX within a bank, investment management environment would be desired Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and collaborative working environment. Legal and Regulatory Responsibilities: Comply with all applicable legal, regulatory, and internal Compliance requirements. Maintain appropriate knowledge to ensure full qualification for the role. Complete all mandatory training as required to attain and maintain competence. How to apply: To apply for this Pricing Services & Risk Viewer Developer position, please submit your CV to be considered immediately.
Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
22/01/2026
Full time
Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
22/01/2026
Full time
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
Senior React Native Mobile Developer Location: Bristol (Remote-first with occasional site visits) Employment Type: Permanent Salary: 65,000 - 75,000 DOE Visa Sponsorship: Not available A growing technology-led organisation is looking for a Senior React Native Mobile Developer to join their mobile engineering team. This is a remote-first permanent role , with occasional visits to the Bristol office for collaboration and planning sessions. You'll play a key role in designing, building, and maintaining high-quality mobile applications used by a broad customer base, working closely with product, design, and backend teams. The Role Lead the development of cross-platform mobile applications using React Native Build scalable, maintainable, and high-performing mobile solutions Collaborate with product managers, designers, and backend engineers Contribute to architectural decisions and technical direction Review code and support best practices across the mobile team Mentor junior developers and help raise engineering standards Key Skills & Experience Strong commercial experience with React Native Excellent knowledge of JavaScript / TypeScript Experience integrating with RESTful APIs Strong understanding of mobile performance, usability, and best practices Experience working in Agile development environments Confident communicator with experience collaborating across teams Desirable Experience with native Android (Kotlin/Java) or iOS (Swift) Experience publishing apps to the App Store and Google Play Exposure to CI/CD pipelines for mobile applications What's On Offer 65,000 - 75,000 DOE Permanent, remote-first role Occasional on-site collaboration in Bristol Supportive, product-focused engineering culture Clear progression and long-term career development
21/01/2026
Full time
Senior React Native Mobile Developer Location: Bristol (Remote-first with occasional site visits) Employment Type: Permanent Salary: 65,000 - 75,000 DOE Visa Sponsorship: Not available A growing technology-led organisation is looking for a Senior React Native Mobile Developer to join their mobile engineering team. This is a remote-first permanent role , with occasional visits to the Bristol office for collaboration and planning sessions. You'll play a key role in designing, building, and maintaining high-quality mobile applications used by a broad customer base, working closely with product, design, and backend teams. The Role Lead the development of cross-platform mobile applications using React Native Build scalable, maintainable, and high-performing mobile solutions Collaborate with product managers, designers, and backend engineers Contribute to architectural decisions and technical direction Review code and support best practices across the mobile team Mentor junior developers and help raise engineering standards Key Skills & Experience Strong commercial experience with React Native Excellent knowledge of JavaScript / TypeScript Experience integrating with RESTful APIs Strong understanding of mobile performance, usability, and best practices Experience working in Agile development environments Confident communicator with experience collaborating across teams Desirable Experience with native Android (Kotlin/Java) or iOS (Swift) Experience publishing apps to the App Store and Google Play Exposure to CI/CD pipelines for mobile applications What's On Offer 65,000 - 75,000 DOE Permanent, remote-first role Occasional on-site collaboration in Bristol Supportive, product-focused engineering culture Clear progression and long-term career development
Senior Business Development Lead Exclusive opportunity via Grafton Recruitment Leeds The Opportunity Grafton Recruitment is supporting a long established, fast growing technology consultancy as they continue an exciting phase of expansion. With more than three decades of delivering complex digital solutions for major organisations, they are now looking for a commercially sharp, strategically minded Senior Business Development Lead to help drive their next chapter. You will join a high performing team focused on creating and closing large scale digital transformation programmes with some of the biggest names in industry. You will have the freedom to shape your own growth initiatives while being backed by a business that genuinely wants you to succeed. This is an environment where ambition is encouraged, ideas are welcomed, and commercial success goes hand in hand with a strong, people centred culture. Why This Role Stands Out Established credibility Over 33 years delivering bespoke software solutions for global enterprises. Real strategic influence You will help shape market positioning, influence commercial strategy, and play a key role in how the organisation scales. Elite technical support Work alongside exceptional engineers, architects, and technical specialists on complex, high value opportunities. Enterprise level engagements Pursue significant digital transformation deals that demand commercial acumen, technical fluency, and a consultative approach. Set up for success Support from BDRs, close collaboration with pre sales consultants, and a strong marketing engine behind you. What You Will Be Doing Owning a section of the revenue pipeline Identifying, creating, and closing high value new business opportunities. Leveraging your existing CIO, CTO, and CDO network while building structured outreach campaigns to generate a strong pipeline. Leading complex sales cycles Managing multi stakeholder engagements from first conversation to signed contract. Navigating commercial and technical discussions and coordinating internal teams to deliver compelling proposals. Acting as a trusted advisor Developing deep insight into customer challenges including transformation blockers, technical debt, integration issues, and modernisation goals. Positioning the organisation as the strategic partner that can solve them. Driving market intelligence Staying ahead of technology and consulting trends and bringing fresh perspectives on emerging opportunities and shifts in enterprise buying behaviour. Shaping go to market strategy Working with Marketing to design targeted campaigns, refine the Ideal Customer Profile, and develop approaches for key verticals and accounts. Delivering against targets Owning achievable annual new business revenue goals and being rewarded for strong performance. What Makes You the Ideal Candidate Five years plus of winning big deals A proven track record closing six figure engagements in consulting, professional services, or enterprise technology. Executive presence Comfortable engaging with C suite buyers including CIOs, CTOs, and CDOs. Technically fluent You do not need to code, but you understand enterprise digital programmes and can speak confidently about them. Consultative in approach You know that complex sales are won by solving problems, not pushing products. Highly driven Self motivated, ambitious, and keen to be part of something meaningful. Collaborative excellence Experienced in orchestrating teams across pre sales, delivery, and leadership to win complex opportunities. Flexible and committed Comfortable with regular travel and the demands of enterprise sales. When an important pitch or meeting arises, even at short notice, you want to be there. Who You Will Work With You will report directly to the Head of Business Development and play a significant role within a high performing commercial team. This is not a lone wolf role. You will be supported, resourced, and empowered, but also expected to lead, influence, and drive outcomes. About the Organisation For more than 30 years, this company has been the trusted partner for organisations seeking excellence in custom software development. They work with some of the worlds most recognisable brands to deliver technology that drives revenue, reduces costs, improves efficiency, and solves mission critical challenges. They combine deep technical expertise with a personal, relationship led approach. With demand for their capabilities at an all time high, they are scaling with confidence and momentum. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
21/01/2026
Full time
Senior Business Development Lead Exclusive opportunity via Grafton Recruitment Leeds The Opportunity Grafton Recruitment is supporting a long established, fast growing technology consultancy as they continue an exciting phase of expansion. With more than three decades of delivering complex digital solutions for major organisations, they are now looking for a commercially sharp, strategically minded Senior Business Development Lead to help drive their next chapter. You will join a high performing team focused on creating and closing large scale digital transformation programmes with some of the biggest names in industry. You will have the freedom to shape your own growth initiatives while being backed by a business that genuinely wants you to succeed. This is an environment where ambition is encouraged, ideas are welcomed, and commercial success goes hand in hand with a strong, people centred culture. Why This Role Stands Out Established credibility Over 33 years delivering bespoke software solutions for global enterprises. Real strategic influence You will help shape market positioning, influence commercial strategy, and play a key role in how the organisation scales. Elite technical support Work alongside exceptional engineers, architects, and technical specialists on complex, high value opportunities. Enterprise level engagements Pursue significant digital transformation deals that demand commercial acumen, technical fluency, and a consultative approach. Set up for success Support from BDRs, close collaboration with pre sales consultants, and a strong marketing engine behind you. What You Will Be Doing Owning a section of the revenue pipeline Identifying, creating, and closing high value new business opportunities. Leveraging your existing CIO, CTO, and CDO network while building structured outreach campaigns to generate a strong pipeline. Leading complex sales cycles Managing multi stakeholder engagements from first conversation to signed contract. Navigating commercial and technical discussions and coordinating internal teams to deliver compelling proposals. Acting as a trusted advisor Developing deep insight into customer challenges including transformation blockers, technical debt, integration issues, and modernisation goals. Positioning the organisation as the strategic partner that can solve them. Driving market intelligence Staying ahead of technology and consulting trends and bringing fresh perspectives on emerging opportunities and shifts in enterprise buying behaviour. Shaping go to market strategy Working with Marketing to design targeted campaigns, refine the Ideal Customer Profile, and develop approaches for key verticals and accounts. Delivering against targets Owning achievable annual new business revenue goals and being rewarded for strong performance. What Makes You the Ideal Candidate Five years plus of winning big deals A proven track record closing six figure engagements in consulting, professional services, or enterprise technology. Executive presence Comfortable engaging with C suite buyers including CIOs, CTOs, and CDOs. Technically fluent You do not need to code, but you understand enterprise digital programmes and can speak confidently about them. Consultative in approach You know that complex sales are won by solving problems, not pushing products. Highly driven Self motivated, ambitious, and keen to be part of something meaningful. Collaborative excellence Experienced in orchestrating teams across pre sales, delivery, and leadership to win complex opportunities. Flexible and committed Comfortable with regular travel and the demands of enterprise sales. When an important pitch or meeting arises, even at short notice, you want to be there. Who You Will Work With You will report directly to the Head of Business Development and play a significant role within a high performing commercial team. This is not a lone wolf role. You will be supported, resourced, and empowered, but also expected to lead, influence, and drive outcomes. About the Organisation For more than 30 years, this company has been the trusted partner for organisations seeking excellence in custom software development. They work with some of the worlds most recognisable brands to deliver technology that drives revenue, reduces costs, improves efficiency, and solves mission critical challenges. They combine deep technical expertise with a personal, relationship led approach. With demand for their capabilities at an all time high, they are scaling with confidence and momentum. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
21/01/2026
Full time
ABOUT KOLLENO Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities. Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we're expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You'll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions. ABOUT THE ROLE We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: Do you enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out of making clunky ERP setups play nicely with modern platforms? take pride in delivering onboarding experiences that just work? love bringing clarity to chaos in cross-functional environments? Are you a strong communicator who can speak both "engineering" and "CFO"? able to understand the big picture while diving into the technical details? comfortable leading onboarding projects from kickoff to delivery? someone who thrives in client-facing, solution-oriented roles? Here's what makes our work different We're not just building B2B software - we're transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works - not how they say they work. Your Role as Project Lead You'll be the owner and driver of multiple large-scale onboarding projects. You'll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You'll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark. You'll join a team that values A customer-first approach. Deep understanding of customer systems and workflows Clear, honest communication (internally and externally) Consistent, high-quality onboarding delivery Long-term thinking, not duct-tape fixes Customer empathy with strong technical depth Your Day-to-Day Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes Gather and map technical requirements, including custom fields, data flows, and integration logic Own the technical implementation of Kolleno during onboarding Collaborate across Sales,Product, Engineering, and Customer Success to design tailored solutions Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base Translate customer needs into actionable tasks and ensure smooth delivery of onboarding Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support. Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams Experience Required 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role Strong understanding of APIs, data mapping, and integration patterns Comfortable in client-facing situations, including with senior stakeholders Ability to interpret business requirements and translate them into technical specs Strong organisational skills and a bias toward action Bonus: Hands-on experience working with ERPs - especially NetSuite and SAP Bonus: experience building internal tools or project tracking systems Kolleno Benefits Work all of August remotely - escape the city, or just your commute Work the two weeks of Christmas and New Year's remotely Office-based Monday to Thursday, Fridays are flexible - your call Weekly treats and Gail's pastries on Mondays 20 days of annual leave + Bank Holidays per year Performance bonuses
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. Southwark Law Centre Job Description Job Title: Operations Manager (Role availabel for immediate Start) Reports to : Executive Director Salary : NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience) Hours : Full-Time 35 hours per week - (three days per week in office) Main Objectives To oversee the smooth running of the Law Centre To ensure we have the right systems in place to support staff to work efficiently. To identify opportunities to use tech to support our mission. To lead on data, supporting us to tell our clients stories and to demonstrate the transformative nature of our work. Key Responsibilities 1. IT Coordination Oversee the Law Centre s IT systems to ensure they are secure, efficient, and meet the organisation's needs. Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements. Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting. Identify and implement opportunities for digital transformation and improved operational efficiency. Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security. Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software. Providing basic training to staff on systems and tools Maintain the asset register. Maintain the organisation s IT plan and update it annually 2. Systems Lead on our paperless working processes Ensure that our Sharepoint site is set up logically and with the correct permissions in place. Develop our Sharepoint site in order that it functions as an intranet for sharing information internally. Negotiate and manage our contracts with printing providers Maintain regular reviews of the systems we re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money. Manage the organisation s telephony. 3. Data and Reporting Maintain a clear overview of the data collected by the organisation. Prepare reports from the case management system and other data collection tools to feed into reports and funding bids. Develop new reports to feed into our billing and accountancy as well as various audits. Review and analyse the organisation s data to understand trends and to assist with service development. Play an integral role in using data to communicate the impact of the organisation. Lead on setting up new projects, ensuring that we are collecting the right data at the right time Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 4. Data Protection Overall responsibility for the data protection obligations of the organisation. Keeping abreast of changes and updates to Data Protection legislation. Delivering regular training to staff on Data Protection. 5. Finance and Billing Support the finance manager and practice manager by ensuring all systems are optimised for efficiency. Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers. Support casework staff with training and technical solutions to allow them to bill files efficiently. When needed, to work with the finance manager and practice manager to coordinate regular payment runs. Attendance at regular meetings of the Finance Sub-Committee. 6. Support to Executive Director Member of the senior management team, contributing to strategic planning and organisational development. Provide operational insights and recommendations to enhance the Law Centre s performance and service delivery. Coordinate and chair regular meetings of the IT Working Group Report regularly to the Trustees on operational issues 7. Regulatory Compliance Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR). Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits. 8. Profe ssional Development To attend regular support and supervision and appraisal meetings. To keep up-to-date and to meet identified learning and development needs as appropriate. 9. Teamwork and Service Development To attend and contribute to staff meetings To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre. To network and liaise with external agencies as agreed. 10. General To uphold and promote the Aims and Principles of the Law Centre To be available to work outside normal office hours on occasion as required and notified in advance. To undertake any other duties that are compatible with the functions of the post. Person Specification Essential Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products. A minimum of two years experience in a similar role, or relevant transferrable skills. Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way. Excellent verbal and written communication skills Highly organised with the ability to set priorities, meet goals and evaluate processes and results. Confident, self reliant, capable of taking the initiative and working autonomously. Good attention to detail. Exceptional problem-solving skills. Desirable Experience managing and developing case management systems or similar software. Demonstrated ability to manage budgets and supplier relationships effectively. Experience in supporting legal or advice services organisations. Knowledge of the operational challenges facing community-based organisations.
21/01/2026
Full time
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. Southwark Law Centre Job Description Job Title: Operations Manager (Role availabel for immediate Start) Reports to : Executive Director Salary : NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience) Hours : Full-Time 35 hours per week - (three days per week in office) Main Objectives To oversee the smooth running of the Law Centre To ensure we have the right systems in place to support staff to work efficiently. To identify opportunities to use tech to support our mission. To lead on data, supporting us to tell our clients stories and to demonstrate the transformative nature of our work. Key Responsibilities 1. IT Coordination Oversee the Law Centre s IT systems to ensure they are secure, efficient, and meet the organisation's needs. Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements. Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting. Identify and implement opportunities for digital transformation and improved operational efficiency. Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security. Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software. Providing basic training to staff on systems and tools Maintain the asset register. Maintain the organisation s IT plan and update it annually 2. Systems Lead on our paperless working processes Ensure that our Sharepoint site is set up logically and with the correct permissions in place. Develop our Sharepoint site in order that it functions as an intranet for sharing information internally. Negotiate and manage our contracts with printing providers Maintain regular reviews of the systems we re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money. Manage the organisation s telephony. 3. Data and Reporting Maintain a clear overview of the data collected by the organisation. Prepare reports from the case management system and other data collection tools to feed into reports and funding bids. Develop new reports to feed into our billing and accountancy as well as various audits. Review and analyse the organisation s data to understand trends and to assist with service development. Play an integral role in using data to communicate the impact of the organisation. Lead on setting up new projects, ensuring that we are collecting the right data at the right time Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 4. Data Protection Overall responsibility for the data protection obligations of the organisation. Keeping abreast of changes and updates to Data Protection legislation. Delivering regular training to staff on Data Protection. 5. Finance and Billing Support the finance manager and practice manager by ensuring all systems are optimised for efficiency. Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers. Support casework staff with training and technical solutions to allow them to bill files efficiently. When needed, to work with the finance manager and practice manager to coordinate regular payment runs. Attendance at regular meetings of the Finance Sub-Committee. 6. Support to Executive Director Member of the senior management team, contributing to strategic planning and organisational development. Provide operational insights and recommendations to enhance the Law Centre s performance and service delivery. Coordinate and chair regular meetings of the IT Working Group Report regularly to the Trustees on operational issues 7. Regulatory Compliance Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR). Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits. 8. Profe ssional Development To attend regular support and supervision and appraisal meetings. To keep up-to-date and to meet identified learning and development needs as appropriate. 9. Teamwork and Service Development To attend and contribute to staff meetings To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre. To network and liaise with external agencies as agreed. 10. General To uphold and promote the Aims and Principles of the Law Centre To be available to work outside normal office hours on occasion as required and notified in advance. To undertake any other duties that are compatible with the functions of the post. Person Specification Essential Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products. A minimum of two years experience in a similar role, or relevant transferrable skills. Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way. Excellent verbal and written communication skills Highly organised with the ability to set priorities, meet goals and evaluate processes and results. Confident, self reliant, capable of taking the initiative and working autonomously. Good attention to detail. Exceptional problem-solving skills. Desirable Experience managing and developing case management systems or similar software. Demonstrated ability to manage budgets and supplier relationships effectively. Experience in supporting legal or advice services organisations. Knowledge of the operational challenges facing community-based organisations.
Live Operations Engineer - Glasgow (Mostly Remote) - Public Sector - Outside IR35 Day Rate - Market Rates Duration - 6 months with a view to extend Harvey Nash's Client are hiring a contract Live Operations Engineer, you will be responsible for: Designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies. You will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes. Skills & Experience Required Advanced knowledge of software support/development methodologies, tools, and processes Experience in writing clear, concise, and comprehensive operational runbooks and support strategies Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user Hands-on experience with BAT and UAT in advance of release to live. Hands-on experience with co-ordinating with technical and non technical stakeholders assuring readiness for releases to live. Experience in debugging and working with engineers to diagnose and fix production defects. Experience in acting a first technical port of call for investigation into production issues. At least 2 years experience within the last 5 years of AWS cloud infrastructure, relational databases (ideally MySQL) and working within projects who build and maintain Java applications based on a microservice architecture. Desirable Skills Awareness of tech stack non core to role: React, Typescript Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc. Able to clearly describe the underlying cause of production issues to technical and non technical stakeholders at all levels from business end user to senior management. Please note that a BPSS clearance is required to start this role.
21/01/2026
Contractor
Live Operations Engineer - Glasgow (Mostly Remote) - Public Sector - Outside IR35 Day Rate - Market Rates Duration - 6 months with a view to extend Harvey Nash's Client are hiring a contract Live Operations Engineer, you will be responsible for: Designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies. You will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes. Skills & Experience Required Advanced knowledge of software support/development methodologies, tools, and processes Experience in writing clear, concise, and comprehensive operational runbooks and support strategies Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user Hands-on experience with BAT and UAT in advance of release to live. Hands-on experience with co-ordinating with technical and non technical stakeholders assuring readiness for releases to live. Experience in debugging and working with engineers to diagnose and fix production defects. Experience in acting a first technical port of call for investigation into production issues. At least 2 years experience within the last 5 years of AWS cloud infrastructure, relational databases (ideally MySQL) and working within projects who build and maintain Java applications based on a microservice architecture. Desirable Skills Awareness of tech stack non core to role: React, Typescript Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc. Able to clearly describe the underlying cause of production issues to technical and non technical stakeholders at all levels from business end user to senior management. Please note that a BPSS clearance is required to start this role.
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Live Operations Engineer for an initial 6-month contract on a rate of £580/day (Outside IR35). This role is mainly remote working, however there is an expectation that you will work from the Glasgow office as and when required. Responsibilities: - As a Live Operations Engineer you will be responsible for designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. - You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product. - Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies. - Furthermore, you will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes. - You will be expected to guide and mentor junior colleagues. - Due to the nature of the business, there may be a need to support releases/fixes out of hours on occasion. Essential Skills: - Advanced knowledge of software support/development methodologies, tools, and processes - Experience in writing clear, concise, and comprehensive operational runbooks and support strategies - Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user - Hands-on experience with BAT and UAT in advance of release to live. - Hands-on experience with co-ordinating with technical and non technical stakeholders assuring readiness for releases to live. - Experience in debugging and working with engineers to diagnose and fix production defects. - Experience in acting a first technical port of call for investigation into production issues. - At least 2 years experience within the last 5 years of AWS cloud infrastructure, relational databases (ideally MySQL) and working within projects who build and maintain Java applications based on a microservice architecture. Desirable Skills: - Awareness of tech stack non core to role: React, Typescript - Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc. - Able to clearly describe the underlying cause of production issues to technical and non technical stakeholders at all levels from business end user to senior management. If you would like to hear more about this opportunity please get in touch.
21/01/2026
Contractor
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Live Operations Engineer for an initial 6-month contract on a rate of £580/day (Outside IR35). This role is mainly remote working, however there is an expectation that you will work from the Glasgow office as and when required. Responsibilities: - As a Live Operations Engineer you will be responsible for designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. - You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product. - Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies. - Furthermore, you will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes. - You will be expected to guide and mentor junior colleagues. - Due to the nature of the business, there may be a need to support releases/fixes out of hours on occasion. Essential Skills: - Advanced knowledge of software support/development methodologies, tools, and processes - Experience in writing clear, concise, and comprehensive operational runbooks and support strategies - Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user - Hands-on experience with BAT and UAT in advance of release to live. - Hands-on experience with co-ordinating with technical and non technical stakeholders assuring readiness for releases to live. - Experience in debugging and working with engineers to diagnose and fix production defects. - Experience in acting a first technical port of call for investigation into production issues. - At least 2 years experience within the last 5 years of AWS cloud infrastructure, relational databases (ideally MySQL) and working within projects who build and maintain Java applications based on a microservice architecture. Desirable Skills: - Awareness of tech stack non core to role: React, Typescript - Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc. - Able to clearly describe the underlying cause of production issues to technical and non technical stakeholders at all levels from business end user to senior management. If you would like to hear more about this opportunity please get in touch.
Product & Change Manager - Transform AI 6-Month contract - Inside IR35 - rate negotiable London based - hybrid working - 3 days office based We are driving a major transformation program, and we're seeking a Product Change Manager (PCM) to help lead change initiatives across day of operations functions. This is a hands-on project delivery role, perfect for a former consultant who enjoys working closely with product and data teams to solve complex business challenges. Responsibilities: Lead and drive projects that deliver product-led change initiatives across business units Work across operational planning and execution to improve processes and deliver measurable outcomes Engage senior stakeholders, tell the story with clarity, and influence direction through well-crafted narratives and stories Collaborate with data science and technology teams to design and execute changes across product roadmap. Bring structure and pace to fast-moving, ambiguous problems Own program delivery and ensure KPI's and SLA's to deliver impact Skills & Experience: Experience in management consulting or experience in the aviation industry Experience in driving adoption and managing change management within the adoption of new AI or digital tools Strong background in operational improvement, transformation, or process design Confident working with senior stakeholders and influencing through storytelling and structured thinking Ability to drive initiatives end-to-end with minimal oversight Experience as a Project Leader or an Engagement Manager Experience delivering projects and leading end to end delivery Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
21/01/2026
Contractor
Product & Change Manager - Transform AI 6-Month contract - Inside IR35 - rate negotiable London based - hybrid working - 3 days office based We are driving a major transformation program, and we're seeking a Product Change Manager (PCM) to help lead change initiatives across day of operations functions. This is a hands-on project delivery role, perfect for a former consultant who enjoys working closely with product and data teams to solve complex business challenges. Responsibilities: Lead and drive projects that deliver product-led change initiatives across business units Work across operational planning and execution to improve processes and deliver measurable outcomes Engage senior stakeholders, tell the story with clarity, and influence direction through well-crafted narratives and stories Collaborate with data science and technology teams to design and execute changes across product roadmap. Bring structure and pace to fast-moving, ambiguous problems Own program delivery and ensure KPI's and SLA's to deliver impact Skills & Experience: Experience in management consulting or experience in the aviation industry Experience in driving adoption and managing change management within the adoption of new AI or digital tools Strong background in operational improvement, transformation, or process design Confident working with senior stakeholders and influencing through storytelling and structured thinking Ability to drive initiatives end-to-end with minimal oversight Experience as a Project Leader or an Engagement Manager Experience delivering projects and leading end to end delivery Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Software Project Manager Software Integration (home based) Outline: This is fantastic opportunity for someone who has experience as a Software Project Manager to join an award-winning international business in the medical industry! The Company: An international company that offers fantastic training and development, with genuine career progression opportunities. They re a highly regarded by both customers and employees, known as a great place to work. An established company with sustained growth who are respected across the globe and have many award-winning products. Package: Basic starting salary: Up to £60k 25 days annual leave plus bank holidays Company Car (hybrid) Bonus Scheme Generous Pension Scheme Private medical insurance & Life Assurance Wellness program & Reward schemes The Role: This Software Project Manager role is based from home, covering projects across the UK. As the Software Project Manager, you will own the end-to-end delivery of multi-site software integration projects in both private and NHS hospitals across the country You will have project ownership from early planning and requirements, through to go-live and post-implementation support. Managing scope, schedule, budget, risks, and stakeholder communication. In this role you will work closely with senior medical professionals, theatre teams, hospital IT departments, biomedical engineers, and third-party vendors to ensure seamless integration of the company software products You will ensure seamless integration into hospital IT systems It is essential that you delivered on time, on budget, and to the highest quality and compliance standards. As part of this, you will ensure compliance with medical device software, IT network, and cybersecurity standards. You will also be overseeing site readiness, training, cutover, and go-live activities, which includes leading post-go-live support and continuous improvement initiatives. As part of the role, you will be required to stay away from time to time, this could be for a single night or longer, depending on the project. The Ideal Person: You will need 3+ years experience in software project management as a minimum. It s vital that you have worked within highly regulated or controlled environments with your projects, which could be from finance, government, education, healthcare, social care etc - experience working in healthcare or MedTech in an advantage, but no essential! You will need an understanding of software delivery lifecycles in regulated environments. Strong understanding of IT software and system integration is paramount. You ll need to be confident in stakeholder management, and be comfortable engaging with clinical, technical, and executive audiences. The successful applicant must be willingness to travel regularly to hospital sites nationwide You ll need an understanding of cybersecurity and compliance frameworks. Understanding networking concepts such as VLANs, QoS, and video streaming is required, along with project management and integration testing tools. You must live a suitable location for travel across the UK. Full Right to Work in the UK is essential as no sponsorship is available (sorry) If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us and we can discuss the role in more detail!
21/01/2026
Full time
Software Project Manager Software Integration (home based) Outline: This is fantastic opportunity for someone who has experience as a Software Project Manager to join an award-winning international business in the medical industry! The Company: An international company that offers fantastic training and development, with genuine career progression opportunities. They re a highly regarded by both customers and employees, known as a great place to work. An established company with sustained growth who are respected across the globe and have many award-winning products. Package: Basic starting salary: Up to £60k 25 days annual leave plus bank holidays Company Car (hybrid) Bonus Scheme Generous Pension Scheme Private medical insurance & Life Assurance Wellness program & Reward schemes The Role: This Software Project Manager role is based from home, covering projects across the UK. As the Software Project Manager, you will own the end-to-end delivery of multi-site software integration projects in both private and NHS hospitals across the country You will have project ownership from early planning and requirements, through to go-live and post-implementation support. Managing scope, schedule, budget, risks, and stakeholder communication. In this role you will work closely with senior medical professionals, theatre teams, hospital IT departments, biomedical engineers, and third-party vendors to ensure seamless integration of the company software products You will ensure seamless integration into hospital IT systems It is essential that you delivered on time, on budget, and to the highest quality and compliance standards. As part of this, you will ensure compliance with medical device software, IT network, and cybersecurity standards. You will also be overseeing site readiness, training, cutover, and go-live activities, which includes leading post-go-live support and continuous improvement initiatives. As part of the role, you will be required to stay away from time to time, this could be for a single night or longer, depending on the project. The Ideal Person: You will need 3+ years experience in software project management as a minimum. It s vital that you have worked within highly regulated or controlled environments with your projects, which could be from finance, government, education, healthcare, social care etc - experience working in healthcare or MedTech in an advantage, but no essential! You will need an understanding of software delivery lifecycles in regulated environments. Strong understanding of IT software and system integration is paramount. You ll need to be confident in stakeholder management, and be comfortable engaging with clinical, technical, and executive audiences. The successful applicant must be willingness to travel regularly to hospital sites nationwide You ll need an understanding of cybersecurity and compliance frameworks. Understanding networking concepts such as VLANs, QoS, and video streaming is required, along with project management and integration testing tools. You must live a suitable location for travel across the UK. Full Right to Work in the UK is essential as no sponsorship is available (sorry) If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us and we can discuss the role in more detail!
Head of Engineering / System Development Manager - up to 70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
21/01/2026
Full time
Head of Engineering / System Development Manager - up to 70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
Excellent salary plus benefits, generous holiday and training initiatives offered. Free parking, easy walking from train station. Hybrid working options available Our award winning client is looking for a professional with the following experience: Provide technician support to production & when required, engineering team. Test and configure electronic systems. Repair and maintain electronic systems as part of production processes Maintain documentation and change control in accordance with processes Assembly and testing of prototype systems and sub-assemblies Provide technical support to CEM s and attend regular meetings with them Design and/or build prototype test jigs and assemblies Inspection/testing of goods to IPC standards Support to field trials and demonstrations (usually local, sometimes national, rarely international) Provide occasional off-site support at customer and supplier premises Desirable Skills Diagnostic fault diagnosis down to component level Carry out investigations to complete NCR s Low-level software scripting skill Knowledge of RF systems The job holder reports to Senior Test Engineer (Line Manager) and works closely with the rest of the Production, Engineering, and Support Teams Key Accountabilities things a job holder is responsible for Managing the workload within the cell and prioritising work set by line manager Assessing allocated jobs and agreeing timescales with line manager Undertaking allocated tasks to agreed timescales Reporting on outcomes to line manager Comply with quality standards and processes and proactively seek continuous improvement to support the objectives of the company Keeping work area organised and tidy Ensuring the lab facilities (tools, equipment, space) are available, functional and calibrated, paying attention to ESD procedures Qualifications HNC or higher in electronics or electrical engineering
21/01/2026
Full time
Excellent salary plus benefits, generous holiday and training initiatives offered. Free parking, easy walking from train station. Hybrid working options available Our award winning client is looking for a professional with the following experience: Provide technician support to production & when required, engineering team. Test and configure electronic systems. Repair and maintain electronic systems as part of production processes Maintain documentation and change control in accordance with processes Assembly and testing of prototype systems and sub-assemblies Provide technical support to CEM s and attend regular meetings with them Design and/or build prototype test jigs and assemblies Inspection/testing of goods to IPC standards Support to field trials and demonstrations (usually local, sometimes national, rarely international) Provide occasional off-site support at customer and supplier premises Desirable Skills Diagnostic fault diagnosis down to component level Carry out investigations to complete NCR s Low-level software scripting skill Knowledge of RF systems The job holder reports to Senior Test Engineer (Line Manager) and works closely with the rest of the Production, Engineering, and Support Teams Key Accountabilities things a job holder is responsible for Managing the workload within the cell and prioritising work set by line manager Assessing allocated jobs and agreeing timescales with line manager Undertaking allocated tasks to agreed timescales Reporting on outcomes to line manager Comply with quality standards and processes and proactively seek continuous improvement to support the objectives of the company Keeping work area organised and tidy Ensuring the lab facilities (tools, equipment, space) are available, functional and calibrated, paying attention to ESD procedures Qualifications HNC or higher in electronics or electrical engineering
Head of Engineering/System Development Manager - up to £70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both Legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full life cycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (eg, SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring Legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, Middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including Real Time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software life cycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (eg, GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including Back End, Front End, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js/PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (eg, GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development life cycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
21/01/2026
Full time
Head of Engineering/System Development Manager - up to £70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow We are looking for a strategic, hands-on Head of Engineering to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both Legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full life cycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (eg, SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring Legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, Middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including Real Time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software life cycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (eg, GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including Back End, Front End, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js/PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (eg, GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development life cycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
Operations Director We are seeking a high-impact Operations Director to join a fast-growing MSP at a pivotal stage of its journey. Having recently entered Series B funding, the business is focused on accelerating growth, scaling operations, and driving performance at pace. This is a senior leadership role with significant influence across technology, delivery, and commercial strategy. Key Responsibilities Drive operational performance and support rapid business growth in a scaling MSP environment. Lead the delivery of new products, product enhancements, and automation initiatives to improve efficiency and scalability. Act as a senior bridge between architecture and engineering teams, providing challenge, direction, and informed debate without the need for deep hands-on technical expertise. Apply strong commercial judgement, asking the right questions to ensure initiatives deliver clear business value and make commercial sense. Identify and implement operational efficiencies, optimising processes and driving continuous improvement across the organisation. Lead, manage, and develop a team of 4-5 senior leaders from day one, including Heads of Architecture, Engineering, and related functions. Build a high-performing, self-sufficient leadership team by empowering others and fostering accountability. What We're Looking For Proven experience driving performance, growth, and scale within an MSP or similar services-led environment. A pragmatic, commercially astute leader with the ability to balance business priorities with technical understanding. Confident and robust communicator; comfortable challenging constructively and making clear, decisive calls. High emotional intelligence with a people-first leadership approach. Strong people manager who can quickly establish credibility and lead senior stakeholders. Comfortable operating in a fast-paced, change-driven environment. Location Minimum 3 days per week onsite in Staffordshire (with flexibility to spend more time onsite as required). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
21/01/2026
Full time
Operations Director We are seeking a high-impact Operations Director to join a fast-growing MSP at a pivotal stage of its journey. Having recently entered Series B funding, the business is focused on accelerating growth, scaling operations, and driving performance at pace. This is a senior leadership role with significant influence across technology, delivery, and commercial strategy. Key Responsibilities Drive operational performance and support rapid business growth in a scaling MSP environment. Lead the delivery of new products, product enhancements, and automation initiatives to improve efficiency and scalability. Act as a senior bridge between architecture and engineering teams, providing challenge, direction, and informed debate without the need for deep hands-on technical expertise. Apply strong commercial judgement, asking the right questions to ensure initiatives deliver clear business value and make commercial sense. Identify and implement operational efficiencies, optimising processes and driving continuous improvement across the organisation. Lead, manage, and develop a team of 4-5 senior leaders from day one, including Heads of Architecture, Engineering, and related functions. Build a high-performing, self-sufficient leadership team by empowering others and fostering accountability. What We're Looking For Proven experience driving performance, growth, and scale within an MSP or similar services-led environment. A pragmatic, commercially astute leader with the ability to balance business priorities with technical understanding. Confident and robust communicator; comfortable challenging constructively and making clear, decisive calls. High emotional intelligence with a people-first leadership approach. Strong people manager who can quickly establish credibility and lead senior stakeholders. Comfortable operating in a fast-paced, change-driven environment. Location Minimum 3 days per week onsite in Staffordshire (with flexibility to spend more time onsite as required). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Barclays Bank Plc
Great Houghton, Northamptonshire
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
21/01/2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
21/01/2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
21/01/2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Due to growth within the team, we have a vacancy for a Senior Test Engineer within our Microelectronics business. In this role you will develop and maintain test systems (including hardware and software) and provide day to day production support. As part of the test engineering team you will be involved in improvement projects and introducing new equipment and new products into production. This is a full-time, onsite role, based at our Bedlington facility. Key Responsibilities Reporting directly to the Test Engineering Manager, key duties and responsibilities will include: Day to day support of production, trouble shooting issues with automated test systems. Proactively identifying opportunities to improve the current test system. Investigation of test failures. Leading in longer term team projects. Setting up and maintaining the electrical measurement systems. Designing and constructing test hardware. Modifying/generating test code to control instrumentation and performing automated testing. Developing an understanding of the production test machinery. Updating/producing technical documentation such as circuit diagrams, test procedures and operating instructions. Providing training and support to production operators. Qualifications, Skills and Attributes Core Requirements Alongside a proven track record in test engineering, within industry, you will: Be degree educated in Electronic Engineering, Software Engineering, Computer Science or equivalent. Be proactive, with a hands on approach. Have the ability to build strong relationships and communicate effectively at all levels. Have demonstrated organisational, planning and program skills with careful attention to detail. Be a good Team Player. Have a strong technical bias, with strong problem-solving abilities. Work well under pressure to meet strict deadlines. Have a keen interest in software programming such as: Labview, CVI, Python, VB. Have experience using test instrumentation such as Oscilloscopes, Signal Generators and Digital Multimeters. Have practical electronics and fault diagnosis skills. What We Offer You: From this role you will have the opportunity to develop the experience needed to explore and progress to more senior leadership roles within TT Electronics Bedlington, or the wider group, if this is in your own career plan. Competitive Salary Enhanced pension contributions Healthcare cashback plan Employee assistance programme Site incentive plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Cycle to Work Scheme Discounted RAC membership Discounted Gym membership 5 weeks (in hours) annual leave plus bank holidays A supportive and friendly working environment with a focus on wellbeing and sustainability TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups. Our Recruitment Process: Initially we will reach out to you for an informal conversation about the role. This will allow you the opportunity to ask questions and find out more about TT, our site and our team. It will also give us the chance to learn more about you and your experience to date. At this point both parties have the opportunity to decide if they would like to continue with the process. Due to the specific projects TT Electronics supports we are unable to sponsor work visas and all applicants must have the right to work in the UK. Candidates will be required to achieve Baseline Personnel Security Standard Clearance. We hold Health and Safety in the highest regard at TT, with the Wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening. Solving Technology Challenges for a Sustainable World We want the very best people in our TT family across the globe - so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!
21/01/2026
Full time
Due to growth within the team, we have a vacancy for a Senior Test Engineer within our Microelectronics business. In this role you will develop and maintain test systems (including hardware and software) and provide day to day production support. As part of the test engineering team you will be involved in improvement projects and introducing new equipment and new products into production. This is a full-time, onsite role, based at our Bedlington facility. Key Responsibilities Reporting directly to the Test Engineering Manager, key duties and responsibilities will include: Day to day support of production, trouble shooting issues with automated test systems. Proactively identifying opportunities to improve the current test system. Investigation of test failures. Leading in longer term team projects. Setting up and maintaining the electrical measurement systems. Designing and constructing test hardware. Modifying/generating test code to control instrumentation and performing automated testing. Developing an understanding of the production test machinery. Updating/producing technical documentation such as circuit diagrams, test procedures and operating instructions. Providing training and support to production operators. Qualifications, Skills and Attributes Core Requirements Alongside a proven track record in test engineering, within industry, you will: Be degree educated in Electronic Engineering, Software Engineering, Computer Science or equivalent. Be proactive, with a hands on approach. Have the ability to build strong relationships and communicate effectively at all levels. Have demonstrated organisational, planning and program skills with careful attention to detail. Be a good Team Player. Have a strong technical bias, with strong problem-solving abilities. Work well under pressure to meet strict deadlines. Have a keen interest in software programming such as: Labview, CVI, Python, VB. Have experience using test instrumentation such as Oscilloscopes, Signal Generators and Digital Multimeters. Have practical electronics and fault diagnosis skills. What We Offer You: From this role you will have the opportunity to develop the experience needed to explore and progress to more senior leadership roles within TT Electronics Bedlington, or the wider group, if this is in your own career plan. Competitive Salary Enhanced pension contributions Healthcare cashback plan Employee assistance programme Site incentive plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Cycle to Work Scheme Discounted RAC membership Discounted Gym membership 5 weeks (in hours) annual leave plus bank holidays A supportive and friendly working environment with a focus on wellbeing and sustainability TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups. Our Recruitment Process: Initially we will reach out to you for an informal conversation about the role. This will allow you the opportunity to ask questions and find out more about TT, our site and our team. It will also give us the chance to learn more about you and your experience to date. At this point both parties have the opportunity to decide if they would like to continue with the process. Due to the specific projects TT Electronics supports we are unable to sponsor work visas and all applicants must have the right to work in the UK. Candidates will be required to achieve Baseline Personnel Security Standard Clearance. We hold Health and Safety in the highest regard at TT, with the Wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening. Solving Technology Challenges for a Sustainable World We want the very best people in our TT family across the globe - so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!
Business Development, Account Management and technical sales Highly regarded, established organisation with a niche service offering Technical sales experience in Engineering / Manufacturing - essential Poole, Dorset Up to £60k basic + bonus + car allowance Hybrid working (once established) Are you an experienced technical sales professional looking to step into a role where you can genuinely influence growth, work closely with senior leadership, and build long-term customer relationships within an engineering/manufacturing environment?This is an exciting opportunity for a Business Development Manager, with a Technical Sales background, to join a well-established and growing engineering/manufacturing business with a strong reputation in its product market. This is a hands-on, consultative sales role , ideal for someone who enjoys combining commercial thinking with technical understanding.Working closely with the Managing Director and Head of Technical , the Business Development Manager will take ownership of a varied sales pipeline, developing existing customer relationships while also identifying and converting new business opportunities. You will be trusted to help shape the sales approach, not just deliver against it.This role offers genuine career development, exposure to senior decision-makers, and the chance to make a visible impact within a supportive, collaborative team. Initially office-based, with hybrid working available over time once you're established in the role. Key Responsibilities of the Business Development Manager: Work alongside senior management (including Managing Director and Head of Technical) to support and implement the sales strategy. Manage and grow a pipeline of existing customers, increasing sales and identifying new opportunities. Develop new business through warm leads, including lapsed customers and historic quotes that did not convert. Identify and pursue new business opportunities to expand market presence. Attend customer site meetings (Initially with senior management, progressing to independent account ownership.) Build strong, long-term customer relationships through regular engagement and technical understanding. Use CRM systems and sales tools to manage pipeline activity and reporting. Leverage tools such as LinkedIn Sales Navigator to support lead generation and prospecting. Collaborate with internal teams including marketing, sales support, engineering, and manufacturing. Prepare sales reports, forecasts, and performance updates for senior stakeholders. Operate in line with all Health, Safety, and Environmental standards. About You Minimum 5 years' experience in a technical sales role at a similar level. Background in engineering or manufacturing (technical sales environment essential). Proven ability to manage and grow customer accounts and sales pipelines. Strong communication, relationship-building, and presentation skills. Comfortable engaging at all levels, from shop floor to senior stakeholders. Confident using CRM systems and sales tools. Organised, commercially minded, and able to work collaboratively across teams. What's on Offer: Opportunity to play a key role in a growing business who have a solid reputation as leaders in their niche product market Close exposure and support from senior leadership and strategic decision-makers within the business Clear opportunity for development and career progression. Hybrid working available over time. Supportive, collaborative team environment. Benefits / Salary: Competitive basic salary up to £60k (Depending on experience) Bonus incentive Company Car allowance Hybrid work arrangement (once established within the role) Flexible hours (Minimum 33 hours across core hours) Competitive holiday package Parking on site Free teas / coffees Opportunity for progression Company Pension For more information about this role, or to apply, please contact Joy Bruce at Collaborate recruitment.
21/01/2026
Full time
Business Development, Account Management and technical sales Highly regarded, established organisation with a niche service offering Technical sales experience in Engineering / Manufacturing - essential Poole, Dorset Up to £60k basic + bonus + car allowance Hybrid working (once established) Are you an experienced technical sales professional looking to step into a role where you can genuinely influence growth, work closely with senior leadership, and build long-term customer relationships within an engineering/manufacturing environment?This is an exciting opportunity for a Business Development Manager, with a Technical Sales background, to join a well-established and growing engineering/manufacturing business with a strong reputation in its product market. This is a hands-on, consultative sales role , ideal for someone who enjoys combining commercial thinking with technical understanding.Working closely with the Managing Director and Head of Technical , the Business Development Manager will take ownership of a varied sales pipeline, developing existing customer relationships while also identifying and converting new business opportunities. You will be trusted to help shape the sales approach, not just deliver against it.This role offers genuine career development, exposure to senior decision-makers, and the chance to make a visible impact within a supportive, collaborative team. Initially office-based, with hybrid working available over time once you're established in the role. Key Responsibilities of the Business Development Manager: Work alongside senior management (including Managing Director and Head of Technical) to support and implement the sales strategy. Manage and grow a pipeline of existing customers, increasing sales and identifying new opportunities. Develop new business through warm leads, including lapsed customers and historic quotes that did not convert. Identify and pursue new business opportunities to expand market presence. Attend customer site meetings (Initially with senior management, progressing to independent account ownership.) Build strong, long-term customer relationships through regular engagement and technical understanding. Use CRM systems and sales tools to manage pipeline activity and reporting. Leverage tools such as LinkedIn Sales Navigator to support lead generation and prospecting. Collaborate with internal teams including marketing, sales support, engineering, and manufacturing. Prepare sales reports, forecasts, and performance updates for senior stakeholders. Operate in line with all Health, Safety, and Environmental standards. About You Minimum 5 years' experience in a technical sales role at a similar level. Background in engineering or manufacturing (technical sales environment essential). Proven ability to manage and grow customer accounts and sales pipelines. Strong communication, relationship-building, and presentation skills. Comfortable engaging at all levels, from shop floor to senior stakeholders. Confident using CRM systems and sales tools. Organised, commercially minded, and able to work collaboratively across teams. What's on Offer: Opportunity to play a key role in a growing business who have a solid reputation as leaders in their niche product market Close exposure and support from senior leadership and strategic decision-makers within the business Clear opportunity for development and career progression. Hybrid working available over time. Supportive, collaborative team environment. Benefits / Salary: Competitive basic salary up to £60k (Depending on experience) Bonus incentive Company Car allowance Hybrid work arrangement (once established within the role) Flexible hours (Minimum 33 hours across core hours) Competitive holiday package Parking on site Free teas / coffees Opportunity for progression Company Pension For more information about this role, or to apply, please contact Joy Bruce at Collaborate recruitment.
