Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Business Development Manager Location: Midlands / North Region. Nottingham or Coventry - hybrid model, flexible days in either office. Whichever is most local. Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: Up to 47,500 + commission + car allowance Our client are UK's leading provider of grounds maintenance and landscape creation services - and their Winter Services division plays a critical role in keeping the country moving during the toughest months of the year. Their dedicated service, Ice Watch, ensures highways, access roads, footpaths and car parks remain safe and operational throughout winter. They support a wide range of clients including schools, hospitals, universities, retail parks, industrial estates, social housing providers and commercial premises, offering tailored winter gritting, snow clearance and snow ploughing solutions. They are now looking for a driven, proactive Business Development Manager to grow and maintain their Winter Services portfolio across the Midlands and North. Key Responsibilities Business Development Identify, target and engage prospective customers across the Midlands and North. Develop and deliver a regional sales strategy, collaborating with colleagues on wider national opportunities. Manage your sales pipeline through their CRM system (Pipedrive). Achieve agreed sales targets and KPIs for your region. Increase business opportunities through a variety of routes to market. Create and maintain a comprehensive regional sales database. Complete written submissions and pricing proposals with support from internal teams. Market & Client Insight Monitor industry developments, innovations and competitor activity. Stay informed on customer expectations to ensure their services remain competitive and relevant. Attend trade shows, exhibitions, conferences and site visits to identify opportunities and strengthen relationships Relationship Management Build and maintain strong relationships across the sector and within the business. Communicate effectively with internal stakeholders, prospective clients and existing customers. Promote their profile and services throughout the region. Experience & Knowledge A strong track record in sales, ideally selling services directly to end-user clients. At least 3-5 years' experience in a fast-moving sales environment. Proven experience in proactive business development and marketing. Ability to analyse commercial projects to identify opportunities. Able to gather information from multiple internal sources and shape it into effective solutions. Confident in creating and maintaining performance databases. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are their people. That's why they are committed to nurturing a diverse and inclusive culture where everyone can thrive. What they offer Career development: They offer career advancement and development opportunities through bespoke apprenticeship programmes, an extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: They recognise and reward hard work with a wide-ranging benefits package designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car allowance Annual leave: 25 days holiday plus bank holidays Family-friendly policies: Enhanced maternity and shared parental leave Employee Assistance Programmes: Support for personal and professional challenges Voluntary benefits: Discounts on retail, holidays, gym memberships, and more Financial wellbeing support: Resources to manage finances Competitive pension scheme Recognition schemes: Colleague of the month and annual awards Volunteering policy: Two days per year to support a cause of your choice Mental health support: Comprehensive resources and support About our client Our client is Europe's largest provider of grounds maintenance services and landscape creation. In the UK alone, they are a community of over 3,000 passionate colleagues shaping the future of the green industry. With a history dating back to 1919 and a turnover of 250 million, they are more than just a company, they are a force for positive change. They offer a range of services to create, maintain and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
02/04/2026
Full time
Business Development Manager Location: Midlands / North Region. Nottingham or Coventry - hybrid model, flexible days in either office. Whichever is most local. Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: Up to 47,500 + commission + car allowance Our client are UK's leading provider of grounds maintenance and landscape creation services - and their Winter Services division plays a critical role in keeping the country moving during the toughest months of the year. Their dedicated service, Ice Watch, ensures highways, access roads, footpaths and car parks remain safe and operational throughout winter. They support a wide range of clients including schools, hospitals, universities, retail parks, industrial estates, social housing providers and commercial premises, offering tailored winter gritting, snow clearance and snow ploughing solutions. They are now looking for a driven, proactive Business Development Manager to grow and maintain their Winter Services portfolio across the Midlands and North. Key Responsibilities Business Development Identify, target and engage prospective customers across the Midlands and North. Develop and deliver a regional sales strategy, collaborating with colleagues on wider national opportunities. Manage your sales pipeline through their CRM system (Pipedrive). Achieve agreed sales targets and KPIs for your region. Increase business opportunities through a variety of routes to market. Create and maintain a comprehensive regional sales database. Complete written submissions and pricing proposals with support from internal teams. Market & Client Insight Monitor industry developments, innovations and competitor activity. Stay informed on customer expectations to ensure their services remain competitive and relevant. Attend trade shows, exhibitions, conferences and site visits to identify opportunities and strengthen relationships Relationship Management Build and maintain strong relationships across the sector and within the business. Communicate effectively with internal stakeholders, prospective clients and existing customers. Promote their profile and services throughout the region. Experience & Knowledge A strong track record in sales, ideally selling services directly to end-user clients. At least 3-5 years' experience in a fast-moving sales environment. Proven experience in proactive business development and marketing. Ability to analyse commercial projects to identify opportunities. Able to gather information from multiple internal sources and shape it into effective solutions. Confident in creating and maintaining performance databases. Why join our client? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are their people. That's why they are committed to nurturing a diverse and inclusive culture where everyone can thrive. What they offer Career development: They offer career advancement and development opportunities through bespoke apprenticeship programmes, an extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: They recognise and reward hard work with a wide-ranging benefits package designed to prioritise wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car allowance Annual leave: 25 days holiday plus bank holidays Family-friendly policies: Enhanced maternity and shared parental leave Employee Assistance Programmes: Support for personal and professional challenges Voluntary benefits: Discounts on retail, holidays, gym memberships, and more Financial wellbeing support: Resources to manage finances Competitive pension scheme Recognition schemes: Colleague of the month and annual awards Volunteering policy: Two days per year to support a cause of your choice Mental health support: Comprehensive resources and support About our client Our client is Europe's largest provider of grounds maintenance services and landscape creation. In the UK alone, they are a community of over 3,000 passionate colleagues shaping the future of the green industry. With a history dating back to 1919 and a turnover of 250 million, they are more than just a company, they are a force for positive change. They offer a range of services to create, maintain and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Job Title: Trainee Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : Up to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Trainee Proclaim Developer, who will be responsible for assisting in the development and day to day administration of the Proclaim case management system. Access Legal Proclaim - Case management for today's UK law firms The role will be working with our Development Manager, nine other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. The role will mainly involve developing and modifying the Proclaim case management system based on business needs through a combination of coding using the built in language editor and screen design and using built in developer tools. In addition to development, the role will encompass the day-to-day administration of the Proclaim system and you would also be expected to support users of Proclaim with any issues. There may be opportunities to use other coding languages where required to integrate Proclaim with third party applications. You will need a great deal of co-operation with the general IT department and Operations department. Full training in the maintenance, administration, and development of Proclaim will be provided - the successful candidate must bring a strong work ethic, analytical approach and display the ability to apply a common-sense approach to problem solving. Person Specification: Essential: Excellent analytical and problem-solving skills. Effective communication skills. A methodical approach to working on large projects. Ability to clearly document planned and completed work. Excellent organisation and time management skills. Ability to work as part of a team in the delivery of projects. Ability to work under pressure to deadlines. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the needs of the business Desired: Programming experience/qualification or equivalent academic qualification. General understanding of common database programming and query languages. Working with data in software eg: Microsoft Excel Salary & Hours Salary of up to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior Proclaim Developer, Trainee Case Management Developer, Trainee Proclaim Developer, IT Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
02/04/2026
Full time
Job Title: Trainee Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : Up to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Trainee Proclaim Developer, who will be responsible for assisting in the development and day to day administration of the Proclaim case management system. Access Legal Proclaim - Case management for today's UK law firms The role will be working with our Development Manager, nine other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. The role will mainly involve developing and modifying the Proclaim case management system based on business needs through a combination of coding using the built in language editor and screen design and using built in developer tools. In addition to development, the role will encompass the day-to-day administration of the Proclaim system and you would also be expected to support users of Proclaim with any issues. There may be opportunities to use other coding languages where required to integrate Proclaim with third party applications. You will need a great deal of co-operation with the general IT department and Operations department. Full training in the maintenance, administration, and development of Proclaim will be provided - the successful candidate must bring a strong work ethic, analytical approach and display the ability to apply a common-sense approach to problem solving. Person Specification: Essential: Excellent analytical and problem-solving skills. Effective communication skills. A methodical approach to working on large projects. Ability to clearly document planned and completed work. Excellent organisation and time management skills. Ability to work as part of a team in the delivery of projects. Ability to work under pressure to deadlines. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the needs of the business Desired: Programming experience/qualification or equivalent academic qualification. General understanding of common database programming and query languages. Working with data in software eg: Microsoft Excel Salary & Hours Salary of up to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Junior Proclaim Developer, Trainee Case Management Developer, Trainee Proclaim Developer, IT Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
02/04/2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
02/04/2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Data Analysis and Insight Manager Contract: Fixed-term 12 months, from July 2026 Hours: Part Time, 0.4 FTE/ 2 days a week Location: Office based at Somerset House, London, with some hybrid working Salary: £40,000 - £44,000 (pro rata) dependant on experience Job Overview The Data Analysis and Insight Manager plays a central role ensures that the National Saturday Club's data is meaningfully analysed to generate robust, actionable insight. The postholder will lead quantitative and qualitative analysis of NSC data, examining participation patterns, demographic trends and programme outcomes. They will develop systems to integrate historical archive data with current datasets to enable longitudinal analysis, deepening understanding of long-term impact and change over time. Working closely with colleagues, the role will translate data into clear insight reports for the National Saturday Club team as well as for partners, with practical recommendations to inform the development of the programme, policy and practice. Analysis will focus on key themes including equity of access, young people's skills and wellbeing, place-based variation, and awareness of future education and career pathways. This role ensures that National Saturday Club's evidence base is analytical, rigorous and strategically useful to support programme improvement, advocacy and policy engagement. Responsibilities and Duties: Conduct quantitative data analysis including analysing participation, demographic trends, and outcomes Develop systems to make use of NSC archive data alongside current datasets for longitudinal analysis Conduct qualitative coding and thematic analysis Produce analytical insight reports that synthesise quantitative and qualitative findings, identify patterns and explanatory factors, and provide proportionate recommendations Other Information: Attend and contribute to team meetings, supervision sessions, training and any other internal meetings as requested Attend external meetings with stakeholders, partners and funders as requested Conduct all activities in line with our values and policies and in a manner which promotes and enhances National Saturday Club's image and reputation. Undertake any other duties that may reasonably be required to fulfil the duties of this post (including some national travel, overnight stays) Some weekend working may be required, for which time-off in lieu can be claimed. Person Specification Essential Criteria: A degree (or equivalent professional experience) in a relevant discipline such as social sciences, education, sociology, psychology, statistics, economics, cultural policy, research methods or a related analytical field Demonstrable experience conducting quantitative data analysis, including analysing participation data, demographic trends and outcome measures Experience working with large or complex datasets and applying appropriate analytical approaches to generate meaningful findings Experience integrating historical or archive data with current datasets to enable longitudinal or comparative analysis Demonstrable experience conducting qualitative research including coding and thematic analysis Ability to interpret data critically and move beyond descriptive reporting to generate meaningful insight Experience producing clear, structured reports with proportionate and practical recommendations Strong written communication skills, with the ability to present complex findings in accessible language Good understanding of data protection and ethical considerations in analysis, particularly when working with young people Understanding of, or strong interest in, creative education, non-formal learning or youth participation in the UK Desirable Criteria: Experience using statistical analysis software (e.g. SPSS, R, Stata or similar) Experience using qualitative data analysis software (e.g. NVivo, Atlas.ti, MAXQDA or similar) to support coding and thematic analysis Experience analysing multi-site or network-based programme data Experience conducting longitudinal research Experience undertaking place-based or geographic analysis Experience contributing to policy briefings or advocacy materials Familiarity with UK creative education or cultural policy contexts Experience contributing to organisational strategy through evaluation insights Experience working with young people in educational or creative contexts Previous experience in cultural or creative organisations Equality, Diversity & Inclusion All employees complete safeguarding and ED&I training and contribute to an inclusive culture. We actively welcome applications from candidates of all backgrounds - particularly those currently under-represented in the arts, cultural and education sectors. Environmental responsibility We take our role in trying to minimise our impact on the environment seriously and recognise the importance of championing and influencing change within our organisation, through partner collaboration and across all our activities. Data Protection All applications will be processed in accordance with General Data Protection Regulations (GDPR). All applications will be held for a period of six months for the purposes of consideration for future roles, after which point they will be securely destroyed. If you do not wish for your application to be held for this duration, then please notify us by emailing; The Saturday Club Trust is a UK-registered charity (no ) and company limited by guarantee in England and Wales (no ).
02/04/2026
Full time
Data Analysis and Insight Manager Contract: Fixed-term 12 months, from July 2026 Hours: Part Time, 0.4 FTE/ 2 days a week Location: Office based at Somerset House, London, with some hybrid working Salary: £40,000 - £44,000 (pro rata) dependant on experience Job Overview The Data Analysis and Insight Manager plays a central role ensures that the National Saturday Club's data is meaningfully analysed to generate robust, actionable insight. The postholder will lead quantitative and qualitative analysis of NSC data, examining participation patterns, demographic trends and programme outcomes. They will develop systems to integrate historical archive data with current datasets to enable longitudinal analysis, deepening understanding of long-term impact and change over time. Working closely with colleagues, the role will translate data into clear insight reports for the National Saturday Club team as well as for partners, with practical recommendations to inform the development of the programme, policy and practice. Analysis will focus on key themes including equity of access, young people's skills and wellbeing, place-based variation, and awareness of future education and career pathways. This role ensures that National Saturday Club's evidence base is analytical, rigorous and strategically useful to support programme improvement, advocacy and policy engagement. Responsibilities and Duties: Conduct quantitative data analysis including analysing participation, demographic trends, and outcomes Develop systems to make use of NSC archive data alongside current datasets for longitudinal analysis Conduct qualitative coding and thematic analysis Produce analytical insight reports that synthesise quantitative and qualitative findings, identify patterns and explanatory factors, and provide proportionate recommendations Other Information: Attend and contribute to team meetings, supervision sessions, training and any other internal meetings as requested Attend external meetings with stakeholders, partners and funders as requested Conduct all activities in line with our values and policies and in a manner which promotes and enhances National Saturday Club's image and reputation. Undertake any other duties that may reasonably be required to fulfil the duties of this post (including some national travel, overnight stays) Some weekend working may be required, for which time-off in lieu can be claimed. Person Specification Essential Criteria: A degree (or equivalent professional experience) in a relevant discipline such as social sciences, education, sociology, psychology, statistics, economics, cultural policy, research methods or a related analytical field Demonstrable experience conducting quantitative data analysis, including analysing participation data, demographic trends and outcome measures Experience working with large or complex datasets and applying appropriate analytical approaches to generate meaningful findings Experience integrating historical or archive data with current datasets to enable longitudinal or comparative analysis Demonstrable experience conducting qualitative research including coding and thematic analysis Ability to interpret data critically and move beyond descriptive reporting to generate meaningful insight Experience producing clear, structured reports with proportionate and practical recommendations Strong written communication skills, with the ability to present complex findings in accessible language Good understanding of data protection and ethical considerations in analysis, particularly when working with young people Understanding of, or strong interest in, creative education, non-formal learning or youth participation in the UK Desirable Criteria: Experience using statistical analysis software (e.g. SPSS, R, Stata or similar) Experience using qualitative data analysis software (e.g. NVivo, Atlas.ti, MAXQDA or similar) to support coding and thematic analysis Experience analysing multi-site or network-based programme data Experience conducting longitudinal research Experience undertaking place-based or geographic analysis Experience contributing to policy briefings or advocacy materials Familiarity with UK creative education or cultural policy contexts Experience contributing to organisational strategy through evaluation insights Experience working with young people in educational or creative contexts Previous experience in cultural or creative organisations Equality, Diversity & Inclusion All employees complete safeguarding and ED&I training and contribute to an inclusive culture. We actively welcome applications from candidates of all backgrounds - particularly those currently under-represented in the arts, cultural and education sectors. Environmental responsibility We take our role in trying to minimise our impact on the environment seriously and recognise the importance of championing and influencing change within our organisation, through partner collaboration and across all our activities. Data Protection All applications will be processed in accordance with General Data Protection Regulations (GDPR). All applications will be held for a period of six months for the purposes of consideration for future roles, after which point they will be securely destroyed. If you do not wish for your application to be held for this duration, then please notify us by emailing; The Saturday Club Trust is a UK-registered charity (no ) and company limited by guarantee in England and Wales (no ).
Project Controls Engineer Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £ 39,500- £ 59,350 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. we are transforming how we deliver our Mission-Critical Programmes, and our Project, Programme & Portfolio (P3M) function is growing. We are looking for a Project Controls Engineer who can bring professionalism, discipline, and energy to the delivery of enterprise-wide project controls, offering the chance to contribute to different areas of our work, all united by one purpose: ensuring AWE delivers on the UK's national security mission. As a Project Controls Engineer, you will support the implementation of P3M and enterprise-wide cost project controls, as a Project Controls Engineer you'll work with Task Managers to provide a credible, high-quality project controls service, ensuring that projects and programmes are delivered using accurate, timely, and reliable controls information. As a Project Controls Engineer at AWE, your responsibilities may include: Maintain accurate cost and planning data within AWE systems Prepare monthly project reports aligned to business rhythm Support creation of cost forecasts, estimates, schedules, bases of estimate/schedule Assist with risk management and cost modelling Build strong working relationships with internal stakeholders Review technical, engineering, and supply-chain artefacts Deliver project control artefacts in line with AWE procedures and guidelines Assure the quality of project controls outputs Support continuous improvement of P3M capability Uphold high personal standards in Safety, Security, Environment & Quality We do need you to have the following: Graduate-level qualification or equivalent experience Strong interpersonal and communication skills Good organisation, attention to detail, and commitment to quality Competence with MS Office tools Awareness of Project Controls concepts (planning, cost engineering, estimating, risk) Analytical mindset with strong attention to detail Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Maintained accurate cost and planning data within AWE systems Prepared monthly project reports aligned to business rhythm Supported creation of cost forecasts, estimates, schedules, bases of estimate/schedule Assisted with risk management and cost modelling Built strong working relationships with internal stakeholders Reviewed technical, engineering, and supply-chain artefacts Delivered project control artefacts in line with AWE procedures and guidelines Assured the quality of project controls outputs Supported continuous improvement of P3M capability Upheld high personal standards in Safety, Security, Environment & Quality Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
02/04/2026
Full time
Project Controls Engineer Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £ 39,500- £ 59,350 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. we are transforming how we deliver our Mission-Critical Programmes, and our Project, Programme & Portfolio (P3M) function is growing. We are looking for a Project Controls Engineer who can bring professionalism, discipline, and energy to the delivery of enterprise-wide project controls, offering the chance to contribute to different areas of our work, all united by one purpose: ensuring AWE delivers on the UK's national security mission. As a Project Controls Engineer, you will support the implementation of P3M and enterprise-wide cost project controls, as a Project Controls Engineer you'll work with Task Managers to provide a credible, high-quality project controls service, ensuring that projects and programmes are delivered using accurate, timely, and reliable controls information. As a Project Controls Engineer at AWE, your responsibilities may include: Maintain accurate cost and planning data within AWE systems Prepare monthly project reports aligned to business rhythm Support creation of cost forecasts, estimates, schedules, bases of estimate/schedule Assist with risk management and cost modelling Build strong working relationships with internal stakeholders Review technical, engineering, and supply-chain artefacts Deliver project control artefacts in line with AWE procedures and guidelines Assure the quality of project controls outputs Support continuous improvement of P3M capability Uphold high personal standards in Safety, Security, Environment & Quality We do need you to have the following: Graduate-level qualification or equivalent experience Strong interpersonal and communication skills Good organisation, attention to detail, and commitment to quality Competence with MS Office tools Awareness of Project Controls concepts (planning, cost engineering, estimating, risk) Analytical mindset with strong attention to detail Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Maintained accurate cost and planning data within AWE systems Prepared monthly project reports aligned to business rhythm Supported creation of cost forecasts, estimates, schedules, bases of estimate/schedule Assisted with risk management and cost modelling Built strong working relationships with internal stakeholders Reviewed technical, engineering, and supply-chain artefacts Delivered project control artefacts in line with AWE procedures and guidelines Assured the quality of project controls outputs Supported continuous improvement of P3M capability Upheld high personal standards in Safety, Security, Environment & Quality Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
02/04/2026
Full time
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Job Title: Proclaim Developer Location: Hybrid / Remote within the UK Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
01/04/2026
Full time
Job Title: Proclaim Developer Location: Hybrid / Remote within the UK Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
01/04/2026
Full time
Technical Sales Engineer / Consultant London / WFH to £85k Are you a Technical Sales Engineer with great communication and client facing skills? You could be progressing your career at a successful and growing Cyber Security Risk Management tech company that specialises in solutions for SME's, working on complex and interesting systems at the cutting edge of technology. The company is scaling and enjoying great success. As a Technical Sales Engineer you'll act as the link between the Product Team, Engineering Team and the Client (mostly US based). Responsibilities will include supporting pre-sales engagements, gaining an understanding of client requirements, participating in technical pre-sales discussions and ensuring products meet the client's needs via expectation management. You'll also be the primary source of contact for customers when integrating the company's technology, you'll draft business process flows, specify API queries and assist with onboarding users to proof of concept. This Technical Sales Engineer role will give you the opportunity to be highly influential on the company's success and offers excellent career growth opportunities. Location / WFH: There's a hybrid work from home policy with three days in the London office or at client visits per week, with two days work from home. About you: You have experience as a Solution Consultant or similar position e.g. Pre-Sales Engineer, Implementation Engineer, Product Owner, Technical Project Manager within a SaaS environment You have a good technical understanding of APIs, databases, cloud platforms and can read HTML You're able to create business process diagrams, technical architecture and integration concepts You have experience of managing and developing business relationships You have excellent written and verbal communication skills Ideally you'll also have some SQL skills and experience within insurance or cyber security environments You're degree educated in a STEM discipline What's in it for you: As a Technical Sales Engineer you will earn a competitive salary plus benefits including: Salary to £85k + OTE commission Private Medical Healthcare including Dental and Vision cover Pension Share Option scheme Employee Wellness Programme Summer time hours £2k personalised training budget Apply now to find out more about this Technical Sales Engineer / Consultant opportunity.
Are you passionate about health, safety and operational excellence? UK Power Networks is looking for an experienced Operational Policy Engineer to join our dedicated Health and Safety team. Reporting directly to the Operational Safety Manager, you will play a crucial role in ensuring our network remains compliant, innovative, and safe. Based in any of our regional offices, including Cambridge, Borehamwood, Bury St Edmunds, London, Crawley, Maidstone or other locations, this is a permanent position with the opportunity to make a tangible impact across SPN, LPN and EPN regions. We offer a competitive salary based on your qualifications and experience: 11 kV SAP (with ONC) - 68,144; 33kV (with HNC) - 84,160; EHV/33kV SAP (with HNC) in more than one DNO - 99,127. All bandings come with a car or allowance and a 3% bonus. You'll also benefit from 23 days annual leave plus bank holidays, private medical cover, reservist leave, a generous personal pension plan with employer contributions up to 10%, tenancy loan deposit scheme, season ticket loan, tax-efficient Cycle to Work, Home & Tech, and Green Car Leasing schemes, occupational health support, access to discounts at hundreds of retailers, discounted gym membership and our Employee Assistance Programme. As an Operational Policy Engineer, your role will be pivotal in providing expert operational safety guidance to managers, staff, contractors and the public across all licensed areas, including UKPN Services. You will collaborate within the Operational Safety Team, delivering 'third line of defence' advice and acting as an authority on compliance. Your responsibilities will include preparing and reviewing operational procedures for both underground and overhead systems, supporting specialist areas such as portable generation, tower lines, live line work or interconnected systems, and deputising for the Designated Engineer when needed. You'll advise on Network Health & Safety, mediate queries regarding Distribution Safety Rules and procedures, develop and communicate new safety processes, and serve as a subject matter expert for serious incident investigations. Your engagement with the wider business and Union Safety Representatives will involve participation in Health, Safety & Environment Committees and relevant working groups. You'll help implement the SHE strategy, develop high-class training for operational staff and contractors, and support the Worker Accreditation Process alongside technical assessment teams. In addition, you'll liaise with Asset Management to ensure maintenance and asset replacement activities meet safety requirements, offer procurement advice, and participate in strategic innovation projects to enhance safety for all. The role requires you to be a key member of the SHE team, working directly with management and representing UK Power Networks at operational and senior levels, including with external suppliers and stakeholders. You will have the opportunity to deputise for the Operational Safety Manager and fulfil Designated Engineer requirements when necessary, with travel expected between all business sites and locations. We're looking for an engineer with current or previous Full 11 kV SAP (with ONC) or minimum of 33kV (with HNC), or EHV/33kV SAP (with HNC) in more than one DNO. You should hold ONC/HNC in Electrical Engineering, an IOSH Managing Safely certificate, and be working towards or hold a NEBOSH Certificate. An OHSAS 18001/ISO 45001 Internal Auditor qualification is advantageous. Membership of IET and/or IOSH is desirable, as is Authorising Engineers status. Experience in safety inspections, audits, and IT software packages (SAP, Office, ADMS) is required. A valid UK driving licence is essential. Take your next step in your engineering career with UK Power Networks and help shape the future of operational safety. Applications close on 19/04/2026. Apply now and take charge of safety excellence. By clicking apply you can view the full job description.
01/04/2026
Full time
Are you passionate about health, safety and operational excellence? UK Power Networks is looking for an experienced Operational Policy Engineer to join our dedicated Health and Safety team. Reporting directly to the Operational Safety Manager, you will play a crucial role in ensuring our network remains compliant, innovative, and safe. Based in any of our regional offices, including Cambridge, Borehamwood, Bury St Edmunds, London, Crawley, Maidstone or other locations, this is a permanent position with the opportunity to make a tangible impact across SPN, LPN and EPN regions. We offer a competitive salary based on your qualifications and experience: 11 kV SAP (with ONC) - 68,144; 33kV (with HNC) - 84,160; EHV/33kV SAP (with HNC) in more than one DNO - 99,127. All bandings come with a car or allowance and a 3% bonus. You'll also benefit from 23 days annual leave plus bank holidays, private medical cover, reservist leave, a generous personal pension plan with employer contributions up to 10%, tenancy loan deposit scheme, season ticket loan, tax-efficient Cycle to Work, Home & Tech, and Green Car Leasing schemes, occupational health support, access to discounts at hundreds of retailers, discounted gym membership and our Employee Assistance Programme. As an Operational Policy Engineer, your role will be pivotal in providing expert operational safety guidance to managers, staff, contractors and the public across all licensed areas, including UKPN Services. You will collaborate within the Operational Safety Team, delivering 'third line of defence' advice and acting as an authority on compliance. Your responsibilities will include preparing and reviewing operational procedures for both underground and overhead systems, supporting specialist areas such as portable generation, tower lines, live line work or interconnected systems, and deputising for the Designated Engineer when needed. You'll advise on Network Health & Safety, mediate queries regarding Distribution Safety Rules and procedures, develop and communicate new safety processes, and serve as a subject matter expert for serious incident investigations. Your engagement with the wider business and Union Safety Representatives will involve participation in Health, Safety & Environment Committees and relevant working groups. You'll help implement the SHE strategy, develop high-class training for operational staff and contractors, and support the Worker Accreditation Process alongside technical assessment teams. In addition, you'll liaise with Asset Management to ensure maintenance and asset replacement activities meet safety requirements, offer procurement advice, and participate in strategic innovation projects to enhance safety for all. The role requires you to be a key member of the SHE team, working directly with management and representing UK Power Networks at operational and senior levels, including with external suppliers and stakeholders. You will have the opportunity to deputise for the Operational Safety Manager and fulfil Designated Engineer requirements when necessary, with travel expected between all business sites and locations. We're looking for an engineer with current or previous Full 11 kV SAP (with ONC) or minimum of 33kV (with HNC), or EHV/33kV SAP (with HNC) in more than one DNO. You should hold ONC/HNC in Electrical Engineering, an IOSH Managing Safely certificate, and be working towards or hold a NEBOSH Certificate. An OHSAS 18001/ISO 45001 Internal Auditor qualification is advantageous. Membership of IET and/or IOSH is desirable, as is Authorising Engineers status. Experience in safety inspections, audits, and IT software packages (SAP, Office, ADMS) is required. A valid UK driving licence is essential. Take your next step in your engineering career with UK Power Networks and help shape the future of operational safety. Applications close on 19/04/2026. Apply now and take charge of safety excellence. By clicking apply you can view the full job description.
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
01/04/2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Noc Engineer We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for NOC Engineer with to help us monitor and manage the Quickline Next-Generation Hybrid Network. Could that be you? If all things networks gets you out of bed in the morning, then we would love to find out more about you. This role is based onsite at our Willerby Office. Here's why you'll love this role - Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks - Rapid reaction to Issues, Outages, and Alarms - Key Management of Quickline Problem and Change Policy - Incident Manage & Reporting on potential Issues affecting the Quickline Network - Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations Here's why you'll be great in this role - Experience working as a NOC Engineer or a Similar Role - Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols - Comfortable Working in a Fast-Paced Network Environment - Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail - Experience of Working on RCA's and RFO's - Working Knowledge of SONAR and Zabbix preferred but not essential The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 5 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win and more Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
01/04/2026
Full time
Noc Engineer We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for NOC Engineer with to help us monitor and manage the Quickline Next-Generation Hybrid Network. Could that be you? If all things networks gets you out of bed in the morning, then we would love to find out more about you. This role is based onsite at our Willerby Office. Here's why you'll love this role - Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks - Rapid reaction to Issues, Outages, and Alarms - Key Management of Quickline Problem and Change Policy - Incident Manage & Reporting on potential Issues affecting the Quickline Network - Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations Here's why you'll be great in this role - Experience working as a NOC Engineer or a Similar Role - Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols - Comfortable Working in a Fast-Paced Network Environment - Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail - Experience of Working on RCA's and RFO's - Working Knowledge of SONAR and Zabbix preferred but not essential The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 5 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win and more Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
The HR Operations Administrator will play a key role in supporting the Human Resources team with administrative tasks, ensuring smooth operations and compliance with company policies. This role is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail. Client Details This opportunity is with a growing organisation in the Technology & Telecoms sector. The company operates within a collaborative and innovative environment, offering hybrid working arrangements to promote work-life balance. Description HR Administration & Employee Lifecycle Serve as the first point of contact for general HR queries, providing timely and accurate support to employees and managers. Prepare and issue employee documentation, including contracts, offer letters, contract amendments, and reference requests. Maintain accurate and up-to-date employee records, ensuring HR systems and files remain compliant. Support onboarding processes, including right-to-work checks, background screening, system setup, and induction coordination. Assist with offboarding processes, including issuing leaver documentation and updating HR systems. HR Systems & Data Maintain and update employee data within HR systems, ensuring accuracy and data integrity. Produce regular HR reports, including starters, leavers, absence metrics, and headcount data. Support system enhancements, module rollouts, and continuous process improvements. Recruitment Support Assist with end-to-end recruitment administration, including job postings, interview coordination, and candidate communication. Provide support to hiring managers, ensuring recruitment processes are consistent and compliant. Maintain and update the applicant tracking system. Payroll & Benefits Administration Provide accurate and timely monthly data to payroll. Support the administration of employee benefits, including healthcare and pension schemes. Manage benefit changes and maintain accurate records. Employee Relations & Compliance Provide administrative support for employee relations matters, including note-taking and document preparation. Assist with processes such as absence management, probation reviews, and performance management. General HR Operations Manage the HR inbox, responding to queries in a professional and efficient manner. Support HR projects, including policy updates, system improvements, and employee engagement initiatives. Process HR invoices and liaise with the finance team as required. Profile Essential Proven experience in an HR administration or people operations role Strong organisational and administrative skills, with excellent attention to detail Confident user of HR systems and Microsoft Office, particularly Excel and Outlook Solid understanding of HR processes across the full employee lifecycle Demonstrated ability to handle confidential information with discretion and integrity Desirable Experience using HR systems such as YouManage Knowledge of employment law and HR best practices Experience supporting payroll and benefits administration Previous experience working in a fast-paced, high-growth environment Qualifications CIPD Level 3 qualification (or currently working towards) desirable Relevant equivalent experience will also be considered Job Offer A fixed-term contract with a salary range of 25,200 to 30,800 per annum. Hybrid working arrangement: 2 days from home and 3 days in the office in Manchester. An opportunity to work in the Technology & Telecoms industry. A supportive and collaborative work environment. If you are eager to contribute to a Human Resources team in a growing organisation, apply now to take the next step in your career as an HR Operations Administrator.
31/03/2026
Contractor
The HR Operations Administrator will play a key role in supporting the Human Resources team with administrative tasks, ensuring smooth operations and compliance with company policies. This role is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail. Client Details This opportunity is with a growing organisation in the Technology & Telecoms sector. The company operates within a collaborative and innovative environment, offering hybrid working arrangements to promote work-life balance. Description HR Administration & Employee Lifecycle Serve as the first point of contact for general HR queries, providing timely and accurate support to employees and managers. Prepare and issue employee documentation, including contracts, offer letters, contract amendments, and reference requests. Maintain accurate and up-to-date employee records, ensuring HR systems and files remain compliant. Support onboarding processes, including right-to-work checks, background screening, system setup, and induction coordination. Assist with offboarding processes, including issuing leaver documentation and updating HR systems. HR Systems & Data Maintain and update employee data within HR systems, ensuring accuracy and data integrity. Produce regular HR reports, including starters, leavers, absence metrics, and headcount data. Support system enhancements, module rollouts, and continuous process improvements. Recruitment Support Assist with end-to-end recruitment administration, including job postings, interview coordination, and candidate communication. Provide support to hiring managers, ensuring recruitment processes are consistent and compliant. Maintain and update the applicant tracking system. Payroll & Benefits Administration Provide accurate and timely monthly data to payroll. Support the administration of employee benefits, including healthcare and pension schemes. Manage benefit changes and maintain accurate records. Employee Relations & Compliance Provide administrative support for employee relations matters, including note-taking and document preparation. Assist with processes such as absence management, probation reviews, and performance management. General HR Operations Manage the HR inbox, responding to queries in a professional and efficient manner. Support HR projects, including policy updates, system improvements, and employee engagement initiatives. Process HR invoices and liaise with the finance team as required. Profile Essential Proven experience in an HR administration or people operations role Strong organisational and administrative skills, with excellent attention to detail Confident user of HR systems and Microsoft Office, particularly Excel and Outlook Solid understanding of HR processes across the full employee lifecycle Demonstrated ability to handle confidential information with discretion and integrity Desirable Experience using HR systems such as YouManage Knowledge of employment law and HR best practices Experience supporting payroll and benefits administration Previous experience working in a fast-paced, high-growth environment Qualifications CIPD Level 3 qualification (or currently working towards) desirable Relevant equivalent experience will also be considered Job Offer A fixed-term contract with a salary range of 25,200 to 30,800 per annum. Hybrid working arrangement: 2 days from home and 3 days in the office in Manchester. An opportunity to work in the Technology & Telecoms industry. A supportive and collaborative work environment. If you are eager to contribute to a Human Resources team in a growing organisation, apply now to take the next step in your career as an HR Operations Administrator.
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
31/03/2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
We are looking for a PMO Analyst to provide administrative and analytical support to project managers and the PMO team, ensuring projects are executed efficiently, on time, and within budget. Assist in implementing project management standards, processes, and methodologies, and provide insights through data analysis and reporting. What you'll be doing Monitor project milestones, deliverables, and proactively address any deviations. Track project milestones and deliverables and highlight project deviances. Generate regular reports and dashboards for project stakeholders, emphasising key metrics, risks, and issues. Collect, analyse, and interpret project data to provide insights into project performance and progress. Monitor risk mitigation actions and escalate unresolved issues to project management and leadership as necessary. Perform audits and assessments to verify compliance with project management policies and procedures. What we are looking for Proven experience in project management or PMO roles. Proven experience in generating reports using reporting tools. Advanced Microsoft skills in SharePoint, Excel, PowerPoint. Detail-oriented with strong organisational skills and the ability to multitask and prioritise workload. Proficiency in project management & reporting tools (e.g., Microsoft Project, Planner Azure DevOps, PowerBI). Please note the office expectancy of this role is as follows: This role will be expected in a minimum of 1 day a week which is usually a Monday as this is when the rest of the team is in. Benefits The salary for this post will be 42,000 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. Role closes: 29th March
31/03/2026
Full time
We are looking for a PMO Analyst to provide administrative and analytical support to project managers and the PMO team, ensuring projects are executed efficiently, on time, and within budget. Assist in implementing project management standards, processes, and methodologies, and provide insights through data analysis and reporting. What you'll be doing Monitor project milestones, deliverables, and proactively address any deviations. Track project milestones and deliverables and highlight project deviances. Generate regular reports and dashboards for project stakeholders, emphasising key metrics, risks, and issues. Collect, analyse, and interpret project data to provide insights into project performance and progress. Monitor risk mitigation actions and escalate unresolved issues to project management and leadership as necessary. Perform audits and assessments to verify compliance with project management policies and procedures. What we are looking for Proven experience in project management or PMO roles. Proven experience in generating reports using reporting tools. Advanced Microsoft skills in SharePoint, Excel, PowerPoint. Detail-oriented with strong organisational skills and the ability to multitask and prioritise workload. Proficiency in project management & reporting tools (e.g., Microsoft Project, Planner Azure DevOps, PowerBI). Please note the office expectancy of this role is as follows: This role will be expected in a minimum of 1 day a week which is usually a Monday as this is when the rest of the team is in. Benefits The salary for this post will be 42,000 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. Role closes: 29th March
We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP / telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in e-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
31/03/2026
Full time
We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP / telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in e-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
