886 jobs found

Product Manager Are you a Product Manager who wants to shape how AI transforms real-world professional services, rather than just building models in isolation? We're working with a forward-thinking organisation investing heavily in AI to enhance client outcomes and internal workflows. They're looking for a Product Manager to lead AI-driven initiatives across legal and operational processes, with a strong emphasis on product thinking, stakeholder engagement, and delivery. What's in it for you? Salary up to £65,000 Hybrid working across East Anglia offices (Ipswich, Cambridge, Norwich, Chelmsford) Private healthcare and strong pension offering Bonus and profit share scheme Flexible working culture with genuine work-life balance Clear progression within a growing digital function What you'll be doing Own and shape the AI product roadmap aligned to business goals Lead a cross-functional squad across product, engineering, and data Work closely with stakeholders to identify opportunities for AI-driven improvements Translate complex AI capabilities into clear, user-focused solutions Drive discovery, workshops, and continuous product improvement Ensure products meet regulatory, legal, and responsible AI standards Use data and insights to measure success and guide decisions Tech & environment AI/ML concepts including LLMs, NLP, and automation tools Agile product delivery Workflow optimisation and service design Regulated, data-sensitive environments Strong focus on UX and user journeys What we're looking for Proven experience as a Product Manager in a digital or tech environment Strong stakeholder management and communication skills Experience delivering products in agile environments Understanding of AI concepts without needing to be hands-on technical A product mindset with a focus on outcomes and user value Comfortable working in regulated or complex environments If you're excited about owning impactful AI products and shaping how technology improves professional services, we'd love to hear from you. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation

Our client is looking to hire a talented and passionate Digital Project Manager to join their growing Client Services and Strategy team. The successful candidate will play a vital part in the growth of the agency and will be required to bring fresh energy to the development of the client services team. This role will be ideal for someone with at least 4 years commercial experience. Preference would be for that experience to be agency side. You will have an inquisitive manner, be a self starter, be eager to further develop their client services experience and content strategy skills. The role is varied and spans the key strategic disciplines - account management, content, creative and strategy. Involving everything from client development, account growth, content ideation to user journey mapping. Help lead on large scale digital projects and shape corporate narratives. Please contact us for further information.

Brand & Creative Manager Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Brand & Creative Manager to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £30,229 - £35,360 per annum - 25 days' annual leave plus Bank Holidays - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice This is a brilliant opportunity for a creative manager with a strong mix of practical design skills, running production processes from conception to delivery and insights driven brand management. Our client is looking for an individual with a strong track record of delivering standout designs and developing fresh approaches to film and storytelling to join their small, high-energy, brilliant Brand and Creative Team. You'll be supported by a flexible, remote-first approach to working and a benefits package designed to back your wellbeing and development, helping you to do your best work to plan and create content to protect oceans for the future. The Role As Brand & Creative Manager, you'll play a central role in shaping how our client brings the ocean's story to life - leading bold, imaginative creative design that strengthens their brand and inspires people to get behind their mission. This is a role for someone who loves turning ideas into work that lands with clarity, confidence and impact. You'll guide how the organisation's visual and verbal identity evolves, ensuring every campaign, design, film and story reflects who they are and why they exist - and that it connects with the people they most need to reach. You'll lead the end-to-end creation of high-quality content across multiple channels, translating strategy and insights into vibrant, audience-focused work that sparks interest, emotion and action. From big campaign moments to everyday assets, you'll help ensure everything our client produces feels purposeful, consistent and full of character - strengthening engagement and growing their support base. You'll also play a key part in shaping how the creative team works - supporting and developing designers and creatives to deliver their best work, managing workflow across projects, balancing priorities and collaborating closely with teams and external partners to keep delivery smooth, well planned and high-quality. This is an opportunity to combine creativity with purpose, influence the evolution of a growing brand, and work alongside passionate colleagues who care deeply about creating work that makes a difference. Additionally, you will: - Develop and maintain brand guidelines, toolkits and assets for consistent application - Commission and manage external designers, photographers and filmmakers - Design and produce content across digital, print and campaign channels - Generate creative ideas and develop concepts for campaigns, storytelling and marketing initiatives - Build and support a network of brand champions across the organisation About You To be considered as a Brand & Creative Manager, you will need: - Experience in brand management, including developing and refining visual and verbal identity and applying this consistently across channels - Proven experience of leading creative projects and workflow management - Proven design and production expertise across digital and print with a portfolio demonstrating creativity, versatility and attention to detail - A practical understanding of brand strategy and how it informs creative work - Experience creating brand resources, producing content and managing asset libraries - Proven line management experience, including leading creatives and managing external suppliers, freelancers and agencies. - Advanced skills across digital and print design (especially Adobe Creative Cloud) - Strong typography, layout, visual storytelling and video production skills - Up-to-date knowledge of design, communications and digital campaign trends - Excellent collaborative skills to work effectively with internal teams and external partners - Ability to manage multiple projects concurrently and deliver to tight deadlines This role can be home-based in the UK, however, occasional travel to external meetings and events, and to other office locations may be required and may include overnight stays. As part of your application, you will be required to provide a link to your online portfolio of examples of your work and/or evidence of creative leadership. Closing date: Sunday 12th April 2026 Interviews: w/c 20th April 2026 Other organisations may call this role Brand Manager, Creative Manager, Brand and Content Manager, Marketing Manager, Creative Content Manager, Design Manager, Brand and Campaigns Manager, Creative Marketing Manager, or Creative Services Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to blend imagination with meaningful impact as a Brand & Creative Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.

The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details

Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.

Product Manager - Artificial Intelligence (Legal Technology) £60,000-65,000 Hybrid: 3 days on site at a site in East Anglia (various office locations available) Permanent | Full-time Shape the future of AI in legal services We're looking for a Product Manager with strong experience in AI-driven solutions to lead the development of innovative tools that transform how legal professionals work. This is a highly specialised role at the intersection of AI, legal workflows, and user experience , focused on delivering solutions that require precision, trust, and measurable impact . Key Responsibilities You'll own and drive AI products that enhance legal workflows such as contract drafting, document review, legal research, and compliance processes. Working within a cross-functional AI team, you will: Own the AI product roadmap with a clear focus on legal workflow optimisation Lead delivery across the full product life cycle, aligning engineering, data, and design Translate complex legal challenges into scalable AI solutions Facilitate discovery sessions with legal professionals to identify high-value opportunities Evaluate and implement AI tools (eg LLMs, NLP, RAG pipelines) in production environments Ensure solutions meet high standards for accuracy, confidentiality, and risk Drive adoption through intuitive user experiences and clear value articulation Define and track success metrics (accuracy, efficiency, adoption, ROI) Embed responsible AI principles including transparency, governance, and compliance What makes this role different You'll build AI products used in high-stakes, real-world decision-making You'll work closely with domain experts including legal and compliance professionals You'll solve problems where accuracy and trust are critical You'll play a key role in shaping how AI is Embedded into professional services Skills and Experience Essential Proven track record as a Product Manager in a digital or technology-led environment Hands-on experience delivering AI/ML-powered products Strong understanding of: Large Language Models (LLMs) NLP, classification, extraction, summarisation Retrieval-Augmented Generation (RAG) or similar architectures Experience working in regulated environments (eg legal, financial services, healthcare) Strong Agile delivery experience working with cross-functional teams Highly desirable Experience with legal technology or legal workflows Understanding of: Contract life cycle management Document automation or review systems Compliance or regulatory processes Experience evaluating third-party AI vendors and tools Eligibility Applicants must have full right to work in the UK without the need for sponsorship , now or in the future. If you have the relevant experience for this role and happy to be 2 days on site/week in either Ipswich, Norwich, Chelmsford or Cambridge and 1 day in Ipswich, please apply using the link provided.

We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.

Digital Content Coordinator We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team. Position: Digital Content Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,493 per annum Contract: Permanent Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy. Your principal duties and responsibilities will include: Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy Writing, editing and subediting copy Contributing to the on-going development of evidence-based and data driven digital strategy Devising, managing and delivering the digital editorial calendar Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives. Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap. Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content. About You We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness. You will have Practical experience and understanding of both technical and content driven search engine optimisation. Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics. Understanding of a user centred approach and how that is applied to content generation. Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines. Outstanding project management and consultancy skills. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Enterprise Data Architect - Banking - Inside IR35, Hybrid - City Based Currently undertaking a major digital transformation program for a global wealth manager and are seeking an Enterprise Data Manager to undertake a review of existing patterns and standards within the data domain to drive change and implement bast in class methods and working practice. This will include setting technology standards, enabling data driven decision making, and preventing data silos across the wider company. The immediate focus will be to work with business and technology teams to align data solutions with organizational objectives, optimise data quality, streamline data flows, and guide the implementation of data warehousing, integration, and analytics systems. Candidates should possess strong experience as a Data Enterprise Architect within the Banking and Finacial Services sector

Enterprise Data Architect - Banking - Inside IR35, Hybrid - City Based Currently undertaking a major digital transformation program for a global wealth manager and are seeking an Enterprise Data Manager to undertake a review of existing patterns and standards within the data domain to drive change and implement bast in class methods and working practice. This will include setting technology standards, enabling data driven decision making, and preventing data silos across the wider company. The immediate focus will be to work with business and technology teams to align data solutions with organizational objectives, optimise data quality, streamline data flows, and guide the implementation of data warehousing, integration, and analytics systems. Candidates should possess strong experience as a Data Enterprise Architect within the Banking and Finacial Services sector

User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.

Senior IT Service Manager - Live Service Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

My client in Greater London are looking to appoint a talented IT Product Manager on a Contract basis. This is a temporary Product Manager role within Digital Product & Development, responsible for leading the implementation and continuous improvement of digital solutions supporting Corporate Customer Services and the Register Office. What's on offer: Salary: 573 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems, mitigating operational risks associated with unsupported technologies Engage and collaborate with stakeholders across multiple services and directorates About you: You will have the following experiences: Extensive experience in a similar role Proven experience in product management, including roadmap ownership, delivery management, and stakeholder engagement Experience delivering digital service transformation, particularly for customer-facing services Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM

Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.