Role: SERVICENOW SECOPS ARCHITECT Location: London Inside IR35 Contract Position The Role We are seeking a forward-thinking ServiceNow SecOps Architect to lead the design and implementation of our security operations capabilities on the ServiceNow platform. In this critical role, you'll architect and deliver enterprise-scale SecOps solutions that help secure and strengthen the cyber and operational resilience of one of the UK's largest and most innovative energy companies. Your responsibilities: Design and own the architecture for ServiceNow SecOps modules - including Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Lead integration of ServiceNow with key cybersecurity tools: SIEM, SOAR, EDR, CMDB, threat intelligence platforms, and OT/ICS systems. Collaborate across cybersecurity, IT, engineering, and energy operations to define secure workflows and automation for vulnerability and incident response. Shape the roadmap and best practices for our ServiceNow platform across multiple business units. Champion platform governance, scalability, reuse, and alignment with ServiceNow and enterprise architecture standards. Mentor and guide development and implementation teams, ensuring quality and alignment with strategic goals. Your Profile Essential skills/knowledge/experience: Proven experience as a ServiceNow Architect with strong delivery experience across SecOps and/or IRM modules. Deep understanding of security operations, incident response, vulnerability life cycle, and integration of third-party cybersecurity tools. Hands-on technical expertise with ServiceNow workflows, Scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server). Experience working in or supporting critical infrastructure sectors, preferably energy, utilities, or OT/ICS environments. Strong stakeholder engagement skills - comfortable interfacing with security leaders, business executives, and technical teams. Familiarity with security frameworks (NIST, ISO 27001), regulatory requirements (eg, NIS2), and resilience mandates. ServiceNow certifications (eg, Certified Implementation Specialist - SecOps). Desirable skills/knowledge/experience: Operational Technology (OT) Security Knowledge - Experience working with or understanding OT/ICS environments and industrial protocols (eg, Modbus, DNP3, IEC 61850) to enhance integration between IT and OT security operations. Cloud Security & DevSecOps Familiarity - Awareness of cloud-native security practices and experience integrating security controls into CI/CD pipelines, helping support ongoing digital transformation and automation initiatives. AI/ML in Security Operations - Exposure to leveraging artificial intelligence or machine learning techniques to improve threat detection, incident analysis, or automated response capabilities within SecOps.
03/03/2026
Contractor
Role: SERVICENOW SECOPS ARCHITECT Location: London Inside IR35 Contract Position The Role We are seeking a forward-thinking ServiceNow SecOps Architect to lead the design and implementation of our security operations capabilities on the ServiceNow platform. In this critical role, you'll architect and deliver enterprise-scale SecOps solutions that help secure and strengthen the cyber and operational resilience of one of the UK's largest and most innovative energy companies. Your responsibilities: Design and own the architecture for ServiceNow SecOps modules - including Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Lead integration of ServiceNow with key cybersecurity tools: SIEM, SOAR, EDR, CMDB, threat intelligence platforms, and OT/ICS systems. Collaborate across cybersecurity, IT, engineering, and energy operations to define secure workflows and automation for vulnerability and incident response. Shape the roadmap and best practices for our ServiceNow platform across multiple business units. Champion platform governance, scalability, reuse, and alignment with ServiceNow and enterprise architecture standards. Mentor and guide development and implementation teams, ensuring quality and alignment with strategic goals. Your Profile Essential skills/knowledge/experience: Proven experience as a ServiceNow Architect with strong delivery experience across SecOps and/or IRM modules. Deep understanding of security operations, incident response, vulnerability life cycle, and integration of third-party cybersecurity tools. Hands-on technical expertise with ServiceNow workflows, Scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server). Experience working in or supporting critical infrastructure sectors, preferably energy, utilities, or OT/ICS environments. Strong stakeholder engagement skills - comfortable interfacing with security leaders, business executives, and technical teams. Familiarity with security frameworks (NIST, ISO 27001), regulatory requirements (eg, NIS2), and resilience mandates. ServiceNow certifications (eg, Certified Implementation Specialist - SecOps). Desirable skills/knowledge/experience: Operational Technology (OT) Security Knowledge - Experience working with or understanding OT/ICS environments and industrial protocols (eg, Modbus, DNP3, IEC 61850) to enhance integration between IT and OT security operations. Cloud Security & DevSecOps Familiarity - Awareness of cloud-native security practices and experience integrating security controls into CI/CD pipelines, helping support ongoing digital transformation and automation initiatives. AI/ML in Security Operations - Exposure to leveraging artificial intelligence or machine learning techniques to improve threat detection, incident analysis, or automated response capabilities within SecOps.
Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
24/02/2026
Full time
Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
We're hiring a contract UI/UX Architect to join a dynamic, cross-functional product team focused on internal client-facing platforms within a large-scale business environment. You'll collaborate with product managers, engineers, and stakeholders to design smart, scalable solutions that empower global teams. From early discovery to final delivery, you'll lead the design of intuitive experiences that simplify complexity and support a wide range of user needs. This role is an Inside IR35 position and will be hybrid based in London. This position is a greenfield contract opportunity and will be for 12months +. What You'll Do: Turn user stories, use cases, and PoCs into intuitive, high-impact digital experiences Rapidly prototype using both traditional and AI-assisted tools Design UX patterns for internal tools with a focus on performance, accessibility, and scale Use research, analytics, and A/B testing to inform and validate design choices Work closely with engineering to ensure high-fidelity implementation Drive reusability through design systems and pattern libraries Support non-designers across the team with UX guidance and collaborative design input Essential Skills: Strong experience designing enterprise-grade B2B digital products Skilled in UX architecture, user-centred design, and digital workflows Confident using AI-powered tools in design and research processes Solid grasp of accessibility standards (eg WCAG) Comfortable working in agile, Lean UX, or design sprint environments Nice-to-Haves: Familiarity with tools like Figma, Miro, Microsoft 365, or ServiceNow Experience with low-code/no-code platforms Background in consulting, B2B SaaS, or professional services
02/10/2025
Contractor
We're hiring a contract UI/UX Architect to join a dynamic, cross-functional product team focused on internal client-facing platforms within a large-scale business environment. You'll collaborate with product managers, engineers, and stakeholders to design smart, scalable solutions that empower global teams. From early discovery to final delivery, you'll lead the design of intuitive experiences that simplify complexity and support a wide range of user needs. This role is an Inside IR35 position and will be hybrid based in London. This position is a greenfield contract opportunity and will be for 12months +. What You'll Do: Turn user stories, use cases, and PoCs into intuitive, high-impact digital experiences Rapidly prototype using both traditional and AI-assisted tools Design UX patterns for internal tools with a focus on performance, accessibility, and scale Use research, analytics, and A/B testing to inform and validate design choices Work closely with engineering to ensure high-fidelity implementation Drive reusability through design systems and pattern libraries Support non-designers across the team with UX guidance and collaborative design input Essential Skills: Strong experience designing enterprise-grade B2B digital products Skilled in UX architecture, user-centred design, and digital workflows Confident using AI-powered tools in design and research processes Solid grasp of accessibility standards (eg WCAG) Comfortable working in agile, Lean UX, or design sprint environments Nice-to-Haves: Familiarity with tools like Figma, Miro, Microsoft 365, or ServiceNow Experience with low-code/no-code platforms Background in consulting, B2B SaaS, or professional services
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
01/10/2025
Full time
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
SC Cleared Azure DevOps Engineer Initial 6-month Contract Role On-site in Derby £500 - £600, Inside IR35 ECS Resource group are currently working with a World's Leading Technology Organisation who are looking for a SC Cleared Azure DevOps Engineer to support their Azure DevOps environment. As an SC Cleared Azure DevOps Engineer, you will be responsible for: Develop and maintain ADO Knowledge Base articles in ServiceNow. Deliver high-level training and enablement sessions on ADO concepts for technical and non-technical teams. Perform BAU activities to ensure smooth platform operations. Conduct discovery and analysis of existing ADO environments and configurations. Create and maintain comprehensive documentation, issue logs, and knowledge articles. Track, analyse, and report on quarterly ticket volumes to identify trends and opportunities for service improvement. Please note, the below requirements are essential and candidates without this will not be considered: Active SC Clearance is essential, candidates without this will not be considered. Strong hands-on experience with Azure DevOps administration and support. Strong understanding of Azure DevOps infrastructure and services. Further Information Available upon Application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
01/10/2025
Contractor
SC Cleared Azure DevOps Engineer Initial 6-month Contract Role On-site in Derby £500 - £600, Inside IR35 ECS Resource group are currently working with a World's Leading Technology Organisation who are looking for a SC Cleared Azure DevOps Engineer to support their Azure DevOps environment. As an SC Cleared Azure DevOps Engineer, you will be responsible for: Develop and maintain ADO Knowledge Base articles in ServiceNow. Deliver high-level training and enablement sessions on ADO concepts for technical and non-technical teams. Perform BAU activities to ensure smooth platform operations. Conduct discovery and analysis of existing ADO environments and configurations. Create and maintain comprehensive documentation, issue logs, and knowledge articles. Track, analyse, and report on quarterly ticket volumes to identify trends and opportunities for service improvement. Please note, the below requirements are essential and candidates without this will not be considered: Active SC Clearance is essential, candidates without this will not be considered. Strong hands-on experience with Azure DevOps administration and support. Strong understanding of Azure DevOps infrastructure and services. Further Information Available upon Application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
18/02/2022
Full time
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
