Zscaler SME Whitehall Resources are currently looking for a Zscaler SME on a remote basis for an initial 2 month contract. *INSIDE IR35.* Role Description: Zscaler SME: Experience with fault finding & resolving issues Cloud Security Expertise: Deep understanding of Zscaler's Zero Trust Exchange, including ZIA (Zscaler Internet Access), ZPA (Zscaler Private Access), and ZDX (Zscaler Digital Experience). Key Skills: Network Architecture Knowledge: Ability to design and optimize secure network architectures using Zscaler in hybrid or cloud-first environments. Policy & Access Control Design: Skilled in crafting granular security policies, segmentation strategies, and identity-based access controls. Troubleshooting & Performance Tuning: Proficient in diagnosing traffic flow issues, latency, and user experience problems across Zscaler services. Integration & Automation: Experience integrating Zscaler with SIEMs, identity providers (eg, Okta), and endpoint protection platforms using APIs and automation tools. Trusted Advisor on Zscaler configuration: Contributes to the end-to-end, configuration, and optimization of Zscaler services in Hitachi Security Governance: Ensures Zscaler policies align with enterprise security standards, compliance requirements, and risk frameworks. Stakeholder skills: Acts as the bridge between security teams, network engineers, and business units. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
02/10/2025
Contractor
Zscaler SME Whitehall Resources are currently looking for a Zscaler SME on a remote basis for an initial 2 month contract. *INSIDE IR35.* Role Description: Zscaler SME: Experience with fault finding & resolving issues Cloud Security Expertise: Deep understanding of Zscaler's Zero Trust Exchange, including ZIA (Zscaler Internet Access), ZPA (Zscaler Private Access), and ZDX (Zscaler Digital Experience). Key Skills: Network Architecture Knowledge: Ability to design and optimize secure network architectures using Zscaler in hybrid or cloud-first environments. Policy & Access Control Design: Skilled in crafting granular security policies, segmentation strategies, and identity-based access controls. Troubleshooting & Performance Tuning: Proficient in diagnosing traffic flow issues, latency, and user experience problems across Zscaler services. Integration & Automation: Experience integrating Zscaler with SIEMs, identity providers (eg, Okta), and endpoint protection platforms using APIs and automation tools. Trusted Advisor on Zscaler configuration: Contributes to the end-to-end, configuration, and optimization of Zscaler services in Hitachi Security Governance: Ensures Zscaler policies align with enterprise security standards, compliance requirements, and risk frameworks. Stakeholder skills: Acts as the bridge between security teams, network engineers, and business units. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Service Desk Engineer, Networking, Zscaler, Cisco Highly skilled 3rd line support experience working with Zscaler, ZIA, ZPA, CISCO and strong Layer 2 &3 networking expertise. You will be working in a small but highly experienced team of engineers working for an award-winning MSP. You will be involved in delivering IT Services to both Private and Public Sector Enterprises, deploying & managing software-defined network, security, and cloud infrastructure platforms. As the senior engineer you will have experience of networking and Zscaler and be involved in both service desk and project work. Zscaler, ZIA, ZPA and Cisco CCIEs, CCNPs, Fortinet NSE4s, NSE5s, NSE7s. You will spend the majority of your day to day on the busy ServiceDesk liaising with customers, IT professionals with complex problems and change requests helping them co-manage their Network and Security solutions. As part of the small and highly experienced talented team of engineers you will also join an on-call Rota to ensure their customers are supported 24/7. Skills: Minimum CCNP level certification/expertise preferred. Strong Layer 2&3 Networking expertise. Strong Security Awareness principles and practice. Experience with several of, or all of WAN, LAN, Data Centre switching and Security (Cisco, Aruba, Meraki, Palo Alto, Fortinet and Zscaler). Experience handling, managing and resolving customer support incidents (Ticket Management). The ability to liaise effectively with service providers (TalkTalk, Vodafone, GTT etc.). Experience of dealing with vendor TAC support services (Cisco TAC/Fortinet/Microsoft etc.). Knowledge or understanding of Software Defined Networking and SD-WAN. Excellent communication skills and a willingness to work remotely and on-site with customers as/when required although the role is mainly home based. The ability to work autonomously when required, or as part of a close team when collaborating on a wider solution/fault. Join an on-call rota to ensure our customers are supported 24/7. Overtime and OOH work are available. UK Driving License. Personality is key as the ideal candidate will have excellent telephone skills, be warm, friendly, and well-organized to build a great rapport with end clients customers. Being able to quickly and efficiently understand a customer's problem, ensure it is logged correctly and resolved within a timely manner.
26/08/2025
Full time
Service Desk Engineer, Networking, Zscaler, Cisco Highly skilled 3rd line support experience working with Zscaler, ZIA, ZPA, CISCO and strong Layer 2 &3 networking expertise. You will be working in a small but highly experienced team of engineers working for an award-winning MSP. You will be involved in delivering IT Services to both Private and Public Sector Enterprises, deploying & managing software-defined network, security, and cloud infrastructure platforms. As the senior engineer you will have experience of networking and Zscaler and be involved in both service desk and project work. Zscaler, ZIA, ZPA and Cisco CCIEs, CCNPs, Fortinet NSE4s, NSE5s, NSE7s. You will spend the majority of your day to day on the busy ServiceDesk liaising with customers, IT professionals with complex problems and change requests helping them co-manage their Network and Security solutions. As part of the small and highly experienced talented team of engineers you will also join an on-call Rota to ensure their customers are supported 24/7. Skills: Minimum CCNP level certification/expertise preferred. Strong Layer 2&3 Networking expertise. Strong Security Awareness principles and practice. Experience with several of, or all of WAN, LAN, Data Centre switching and Security (Cisco, Aruba, Meraki, Palo Alto, Fortinet and Zscaler). Experience handling, managing and resolving customer support incidents (Ticket Management). The ability to liaise effectively with service providers (TalkTalk, Vodafone, GTT etc.). Experience of dealing with vendor TAC support services (Cisco TAC/Fortinet/Microsoft etc.). Knowledge or understanding of Software Defined Networking and SD-WAN. Excellent communication skills and a willingness to work remotely and on-site with customers as/when required although the role is mainly home based. The ability to work autonomously when required, or as part of a close team when collaborating on a wider solution/fault. Join an on-call rota to ensure our customers are supported 24/7. Overtime and OOH work are available. UK Driving License. Personality is key as the ideal candidate will have excellent telephone skills, be warm, friendly, and well-organized to build a great rapport with end clients customers. Being able to quickly and efficiently understand a customer's problem, ensure it is logged correctly and resolved within a timely manner.
Please note this position requires IR35 compliance (inside IR35) JOB SUMMARY: As Network SME you will have extensive experience supporting and designing LAN and WAN networks both on and offshore and have expertise in the migration of business services whilst maintaining business continuity. Previous experience of working in a project design and engineering role is a plus. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Contribute to the solution design and migration of site's local and wide area networks. Take the charge in translating project requirements into standard or custom technical solutions in Wired and wireless LAN, wide area network, 3rd party connectivity, integration with cloud environment. Aid in the design, build and run of Cloud Networking and Security services such as edge and core Firewalls, proxies and load balancers, direct network connections with public cloud providers such as express route, direct connect, etc. Proactively seek opportunities to drive efficiency, automation, and cost reduction by automating manual and repetitive tasks, and actively document requirements for evolution of existing standard solutions, patterns, and features. Develop features and codified networking artefacts for platform improvements leveraging automation and infrastructure and network policies as code REQUIRED QUALIFICATIONS CCIE certified Extensive experience working as a Network Engineer in large enterprise oil and gas setting within a global operations team Experienced in Automation System Security and Industrial Systems Security Experience in Process Control Networks, Process Integration Networks Expertise in cloud provider network and network security products Solid understanding of core network protocols and services (TCP/UDP/IP, DNS, NAT, DHCP), IPV6 a plus Ability to analyze network behavior, performance and application issues using standard tools at a packet level Cisco data center switching and routing using recent platforms ie, Nexus, ASR, CSR etc. Cisco and Aruba wireless technologies, 802.11 ac, ax knowledge a plus Aruba ClearPass Cisco ACI and SDN architecture including APIC Routing protocols including BGP, OSPF, GRE, IPSEC, VRF, MPLS etc. SDWAN products from Versa networks, Fortinet, or Juniper Firewall product knowledge, palo alto, Fortinet, Cisco FTD, ASAs Network function virtualization, MANO, KVM or VMware hypervisor, HCI platforms such as Cisco Hyperflex Knowledge in zScaler private access, and Internet access (ZPA, ZIA) Experience with Cellular networks LTE/4G, Zigbee, LoraWan, GeoSat/MeoSat technologies for use at industrial facilities (rigs, platforms, ships, refineries) Knowledge for the Purdue model and working knowledge of airgap architecture in traditional PCN/PIN topologies. Experience in defining network topologies via infrastructure as code using tools such as Terraform and Ansible. Experienced at installing and configuring network devices (Switches, Routers, Firewalls, etc.) Excellent communication and influencing skills. Ability to analyze complex technical issues and provide options to overcome challenges. Good working knowledge of ITIL principles/ITIL certification Hold CCNA, CCNP Network/Cloud certification
22/01/2022
Contractor
Please note this position requires IR35 compliance (inside IR35) JOB SUMMARY: As Network SME you will have extensive experience supporting and designing LAN and WAN networks both on and offshore and have expertise in the migration of business services whilst maintaining business continuity. Previous experience of working in a project design and engineering role is a plus. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Contribute to the solution design and migration of site's local and wide area networks. Take the charge in translating project requirements into standard or custom technical solutions in Wired and wireless LAN, wide area network, 3rd party connectivity, integration with cloud environment. Aid in the design, build and run of Cloud Networking and Security services such as edge and core Firewalls, proxies and load balancers, direct network connections with public cloud providers such as express route, direct connect, etc. Proactively seek opportunities to drive efficiency, automation, and cost reduction by automating manual and repetitive tasks, and actively document requirements for evolution of existing standard solutions, patterns, and features. Develop features and codified networking artefacts for platform improvements leveraging automation and infrastructure and network policies as code REQUIRED QUALIFICATIONS CCIE certified Extensive experience working as a Network Engineer in large enterprise oil and gas setting within a global operations team Experienced in Automation System Security and Industrial Systems Security Experience in Process Control Networks, Process Integration Networks Expertise in cloud provider network and network security products Solid understanding of core network protocols and services (TCP/UDP/IP, DNS, NAT, DHCP), IPV6 a plus Ability to analyze network behavior, performance and application issues using standard tools at a packet level Cisco data center switching and routing using recent platforms ie, Nexus, ASR, CSR etc. Cisco and Aruba wireless technologies, 802.11 ac, ax knowledge a plus Aruba ClearPass Cisco ACI and SDN architecture including APIC Routing protocols including BGP, OSPF, GRE, IPSEC, VRF, MPLS etc. SDWAN products from Versa networks, Fortinet, or Juniper Firewall product knowledge, palo alto, Fortinet, Cisco FTD, ASAs Network function virtualization, MANO, KVM or VMware hypervisor, HCI platforms such as Cisco Hyperflex Knowledge in zScaler private access, and Internet access (ZPA, ZIA) Experience with Cellular networks LTE/4G, Zigbee, LoraWan, GeoSat/MeoSat technologies for use at industrial facilities (rigs, platforms, ships, refineries) Knowledge for the Purdue model and working knowledge of airgap architecture in traditional PCN/PIN topologies. Experience in defining network topologies via infrastructure as code using tools such as Terraform and Ansible. Experienced at installing and configuring network devices (Switches, Routers, Firewalls, etc.) Excellent communication and influencing skills. Ability to analyze complex technical issues and provide options to overcome challenges. Good working knowledge of ITIL principles/ITIL certification Hold CCNA, CCNP Network/Cloud certification
