586 jobs found

Out of Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours: Shifts between 6pm and 8am (7.5 hours), weekends included Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as an escalation point for the 1st line support team Troubleshooting issues across a wide range of systems and technologies Working on projects involving Microsoft 365, Azure, Intune and more Assisting with research and development of new services and solutions Your Experience & Skills We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2016 / 2019 / 2022) Active Directory Windows networking Basic routing, switching, and firewall rules Printer support and troubleshooting You ll also need: Excellent written and verbal communication skills A strong customer-focused attitude A proactive, can-do approach to problem-solving Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.

IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours / week - Monday to Friday 9:00-5:00 Salary : 26,000 - 32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used by many businesses within the UK, US, NL, PL and France. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at their Rotherham premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Windows servers experience Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Windows server Installation and configuration of hardware and peripherals Networking, LAN/WAN/WLAN/VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please apply for immediate consideration! At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.

IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Handling installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Asset Management What we are looking for: Experience in a 1st or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready to start your career with us? Apply with your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

DV-Cleared Site Reliability Engineer - Contract - Cheltenham - On-Site Hays Technology is recruiting an Site Reliability Engineer for a secure, on-site contract role in Cheltenham. This position is outside IR35 and requires active DV clearance. Rate: 550- 650/day Location: Cheltenham (3/4 days/week on-site) Duration: Contract Clearance: eDV/DV clearance Role Overview Join a specialist team maintaining a cross-domain managed service using modern Application Support and SRE practices. You'll support deployments, monitor performance, and troubleshoot issues across a diverse tech stack. Responsibilities Build and deploy code using Java, Maven, NPM, Terraform, and Ansible Manage CI pipelines and automated testing (Cypress) AWS, Openshift / Azure Monitor services with InfluxDB and Grafana Terraform/IAC Provide 2nd/3rd line support and incident response Perform OS patching, database housekeeping, and data centre ops Required Skills Experience in managed service environments Strong Java or similar development background Git version control Strong problem-solving and communication skills Desirable Skills Microservices, AMQP, S3, Oracle Please note: All offers are subject to security screening. Hays is committed to diversity and inclusion and welcomes applications from all backgrounds. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: 2nd Line Support Location: Ridham Dock Road, Sittingbourne and other sites in the southeast as required Salary: 35,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: To provide technical support across all sites and contracts including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Maintain systems, resolving any general workplace IT issues Deliver IT projects, such as new workflow, including carrying out of testing Maintenance of Company hardware, including the set up or replacement of computers, monitors and tablets Monitoring of the network for all sites Monitor all telephone contracts for landlines, mobiles, data and driver terminals Monitor and maintain our printer outsourcing contract Provide the interface with suppliers of weighbridge, CCTV, Clocking-in machines, ANPR cameras and other ancillary services Defect monitoring of CCTV equipment across all sites and contracts Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR) Manage and maintain good quality, accurate documentation on all IT processes Provide support and advice to internal customers Provide reports and training to internal customers Monitor and update the "IT issues" database Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work Staff must co-operate, repot unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services may also be considered for this role.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? If you've grown aftermarket revenue in aerospace or defence - and you know the difference between activity and impact - this role is for you. We're looking for a commercially driven leader to own and grow the Actuation aftermarket business in the UK Defence & Aerospace sector. This is a senior, visible role with real accountability: revenue growth, order intake, customer relationships, and the execution of a clear aftermarket strategy. You'll sit at the intersection of customers, programmes, and internal capability - turning opportunity into orders. What will your day-to-day responsibilities look like? Grow the Actuation aftermarket business (repairs, spares, services) Owning and delivering aftermarket order intake and business growth targets Developing and executing a focused aftermarket growth plan, mobilising resources across Actuation and Safran Electronics & Defense Leading key customer pursuits for Aftermarket and supporting priority OE pursuits Building, managing, and sustaining senior customer relationships critical to long-term growth Owning the aftermarket strategy for existing programmes, entry-into-service, and development programmes Acting as the senior focal point for all aftermarket matters within Actuation Leading customer quotation, pricing, and negotiation activity for aftermarket support Managing pricing strategies, trend analysis, and corrective actions Owning site improvement targets linked to growth (order intake, campaigns, customer outcomes) Driving improvements that strengthen our aftermarket proposition (TAT, customer satisfaction, responsiveness) What will you bring to the role? Essential skills: Proven experience growing aftermarket revenue in aerospace and/or defence Strong commercial leadership with customer-facing credibility Track record of winning and expanding business within regulated, programme-driven environments Desirable skills: Confident leading complex negotiations and influencing senior stakeholders Comfortable owning numbers, targets, and outcomes - not just activity Experience working cross-functionally across sales, engineering, operations, and supply chain Strong planning, forecasting, and CRM discipline (Salesforce experience preferred) Flexible mindset that can adapt approach depending on audience

Role: 1st/2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice for our systems Installation and support of software and hardware, including Workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune exp (Preferrable) This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Role : Infrastructure Support Engineer (PKI) - DV Cleared Duration : 6-month rolling Rate : Up to £400/day Outside IR35 Location: UK 3 days on site We are seeking a skilled PKI & Infrastructure Support Specialist to join our Customers IT Team. This role is key to ensuring the reliability, security, and compliance of our Public Key Infrastructure (PKI) services and related systems. You will provide expert support, manage critical certificates, maintain infrastructure, and enforce security policies. Key Responsibilities include: Deliver advanced 2nd and 3rd line support for PKI infrastructure, including root and issuing CAs, resolving issues related to certificate issuance, revocation, auto-enrolment, and chain validation. Respond to and manage incidents, service requests, and change tickets in line with SLA targets, ensuring timely and effective resolution. Configure, maintain, and support core systems such as AzureAD accounts, SSO applications, Microsoft Intune, and Microsoft Defender monitoring. Oversee CA operations, CRLs, OCSP responders, and backup CA keys; perform patching, updates, and maintain an up-to-date cryptographic inventory. Keep comprehensive PKI documentation, review audit logs, implement role-based access controls, and uphold revocation procedures and security best practices. To find out more, please apply now or drop an email with a copy of your CV to (see below) GCS is acting as an Employment Business in relation to this vacancy.

Job Title: 2nd Line Support Engineer Location: Salisbury (On-site, 5 days a week) Salary: £31,000 - £33,000 A leading consultancy organisation is currently looking to recruit a 2nd Line Support Engineer to join their End User Services (EUS) team in Salisbury. Reporting to the EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop hardware Basic administration knowledge of SCCM (MECM) and Active Directory Working knowledge of networking concepts (LAN/WAN/vLAN, Wi-Fi) Familiarity with security tools, especially disk encryption using BitLocker

Role: 1st / 2nd line support Type: PERM Location: Glasgow Salary: 30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice for our systems Installation and support of software and hardware, including workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune exp (Preferrable) This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

This is a fantastic opportunity for an ambitious dynamic PROIV Engineer to join our Product s (ResourceLink) Core development team. The team is responsible for delivering mission critical payroll software to Zellis customers and is made up of a group of multi disciplined experts, including Engineers and QA. This is a hybrid position based in Bristol. We re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week, which can be negotiated based on the candidate and their location. The Role: As a PROIV Engineer you'll work within one of our ResourceLink (Core, Payroll or Absence) development teams. You'll work in a team with other Development and QA Engineers, and with our ResourceLink Product Management team, to understand their requirements so you can design a solution for their Epics that are allocated to your team and reside within your backlog. As a member of the team, you will be responsible for the maintenance, design, build, and unit testing of the product using CI/CD pipelines. You'll also resolve bugs and ensure correct procedures are maintained for unit testing and delivery. You'll burn down scope in the team s backlog by resolving tasks and providing 2nd line support to the ResourceLink Support team, assisting with requests for help (RFH) when needed. To do this, you'll need to be a good team player, adept at managing your workload and multi-tasking, with good interpersonal skills to work successfully with different teams, able to work on your own or as part of a team, able to escalate appropriately. In this role you will be: Working closely with the Product Strategy & Planning team in analysing the requirements for future developments. Providing estimates for delivery and then designing / coding solutions based on the requirements, ensuring the Agile delivery methodology is maintained. Providing regular updates with Team Lead / SME to ensure the design / solution is on track. Presenting the designs back to the Product Strategy & Planning team (plus QA and Support representatives) on an ongoing basis via daily scrum meeting, to ensure that all aspects of the requirements have been incorporated. Developing and unit testing quality software. This could involve developing your own specification or working on someone else s Specification working as part of a team. As a development owner, performing thorough unit and link testing to ensure all components function as expected, with particular focus on validating performance, identifying bottlenecks, and ensuring the solution is fully optimised before release. Developing and documenting all unit and link tests carried out, to ensure that a completed solution meets all aspects of the design and the original requirements (plus meets all development standards and is fit for QA). Working closely with and supporting the QA team while the software goes through the QA process. Collaborating with other Engineers to ensure the successful execution and seamless delivery of Epics and bugs to agreed delivery deadlines. Providing demonstrations and training on developed software to all necessary parties. Ensuring Version Control procedures are maintained. Resolving bugs and ensuring correct procedures are maintained for unit testing and delivery. Ensuring strict procedures are followed when accessing customer systems. Taking ownership of RFH and bugs raised by the Product Support team within Azure Devops (ADO) relating to customers, working closely and collaboratively with Product Support to resolve in a timely manner based on priority and other workload. Appropriately flagging any issues and plans to address to the Lead Engineer to demonstrate ownership of the resolution. For any funded core development, collaborating with Product Management, Test Engineers, IT and Product Support teams, to ensure the successful execution and seamless delivery of product functionality. Taking part in the Product/Release Walkthrough, working closely with Product Management and/or QA to demonstrate software availability to other parts of the organisation who maybe using the system for a number of reasons, such as Marketing & Sales, Demo & Consultancy, Managing customer Services and so on. Skills & Experience We are seeking a proactive driven individual, who is ambitious and excels when overcoming challenges, with a strong interest in Development and Technology, and eager to learn and try new ideas. Take accountability and Ownership of the tasks given, able to communicate across multiple teams as necessary to identify the problem and devise a solution. To work with a team of dedicated professionals, solving problems and tackling challenges ahead, who are encouraged to look for their own solutions to a problem, delivering critical functional & legislative changes to a high standard using CI/CD pipelines and automated tests. Experience of PROIV (Or experience with an equivalent backend software package). Experience of Relational Databases, in particular Oracle or SQL-Server Experience of Agile and / or Waterfall development process. Experience using Epics, Tasks & Sprint within Azure DevOps (ADO), Reports & Burn down charts, etc. Experience of ADO CI/CD pipelines, automation and branching policies Experience of working within the HR / Payroll software/service industry advantageous, but not essential Knowledge of ResourceLink is advantageous, but not essential Being able to demonstrate a good understanding of functional areas of Payroll Applications particularly in the following areas would be advantageous, but is not essential Payroll Configuration Calculate Processing including Tax & NI BACS, RTI and Reconciliation Reports Pensions and Auto Enrolment

Service Desk Analyst (Level 1 / Level 2) Middlesbrough, Teesside (On-site with some flexibility depending on business needs) Competitive salary, dependent on experience Company Overview Our client is a well-established business based in Middlesbrough, operating across the UK and internationally. With a strong reputation for reliability and innovation, they rely heavily on a modern Microsoft-based IT environment to support their people, operations, and customers. They are now looking to strengthen their IT support function with a proactive L1/2 Service Desk Analyst who enjoys solving problems, supporting users, and being part of a close-knit technical team. The Role As a Service Desk Analyst, you'll be the first point of contact for IT support , providing both Level 1 and Level 2 assistance across the business. You'll handle incidents, service requests, and user queries, escalating where required but taking ownership wherever possible. This is an excellent role for someone who wants to build depth across the Microsoft stack and grow within a stable organisation. Key Responsibilities Provide 1st and 2nd line support to internal users (desk-side, remote, and phone-based) Log, manage, and resolve tickets via the service desk system in line with SLAs Support Microsoft technologies including: Windows 10 / 11 Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Active Directory (user accounts, groups, permissions) Azure AD (basic administration) Diagnose and troubleshoot hardware, software, and network-related issues Support user onboarding and offboarding (accounts, devices, access) Manage laptops, desktops, mobile devices, and peripherals Escalate complex issues to 3rd line or external suppliers when required Maintain accurate documentation and knowledge base articles Contribute to continuous improvement of service desk processes Required Skills & Experience Previous experience in a Service Desk / IT Support role (L1 or L2) Strong working knowledge of the Microsoft stack Experience supporting Windows-based end-user environments Understanding of Active Directory and basic networking concepts (DNS, DHCP) Confident communicator with a strong customer-service mindset Ability to prioritise tasks in a busy support environment Willingness to work on-site in Middlesbrough Desirable (Not Essential) Experience with: Azure / Intune Microsoft Endpoint Manager ITIL framework or service management principles Relevant certifications (e.g. Microsoft, CompTIA) Experience supporting manufacturing, engineering, or industrial environments What's on Offer Stable role within a respected Teesside-based business Exposure to a modern Microsoft environment Opportunity to develop into 2nd/3rd line or infrastructure roles Supportive team culture with hands-on technical learning Competitive salary and benefits package

Job Title: 2nd Line Support Engineer Location: Salisbury (On-site, 5 days a week) Salary: 31,000 - 33,000 A leading consultancy organisation is currently looking to recruit a 2nd Line Support Engineer to join their End User Services (EUS) team in Salisbury. Reporting to the EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop hardware Basic administration knowledge of SCCM (MECM) and Active Directory Working knowledge of networking concepts (LAN/WAN/vLAN, Wi-Fi) Familiarity with security tools, especially disk encryption using BitLocker

3rd Line Cloud Network Enginee r x2 +Permanent opportunity +On site in Basingstoke +DV cleared role - must be eligible - Sole British nationals only due to nature of the project + 50,000 - 60,000 plus 10% DV allowance We are looking for a 3rd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 3rd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

Our client are a well established managed services business who are looking to onboard a qualified Technical Support Engineer to join the team at their client's corporate office near Cavendish Square in London. This role will operate Monday to Friday in office on a temp - perm arrangement. Key responsibilities: Provide high quality desk-side and remote support across 1st / 2nd line issues Onboarding and offboarding users Act as first point of contact for incidents, service requests, general IT support queries which will be backed up by a remote helpdesk Providing technical support for desktops, laptops, printers, smartphones Logging and managing tickets via Service Now Install, configure and troubleshoot AV equipment in meeting rooms To Qualify: Proficient in supporting W7/W8/W10/W11 OS MS Office support including all versions of O365 Experience with AD and end user management Understanding of basic networking concepts (WAN, LAN, TCP/IP, DNS, DHCP) Experience in supporting AV equipment and meeting rooms Exposure to virtual desktop infrastructure (VDI) Must have a minimum of 18 months experience in IT support Must have previous experience within a white glove / VIP environment Please feel free to apply if you meet the criteria.

We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8) / Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits 37.5 Hours Per Week Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting more advanced software support enquiries and continuing to monitor progress to ensure a resolution is achieved + Assisting with software testing as required, prior to the release of new software versions + Assisting the company's Software Migration Team in the implementation of the software for new customers + Provide software support across a range of platforms including Windows Desktop, SQL Server, Android Mobile Application and Microsoft RDP/RD Web + Assisting the Support Manager in escalating complicated issues to the development team and keeping the customers informed of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting complex problems + Strong written and verbal communication skills + Ability to communicate effectively with technical and non-technical users + Analytical thinking and attention to detail + Experience in working to deadlines and prioritizing competing workloads. + Proficient in the use of Microsoft Applications, Services and Android + Ability to work independently and as part of a team. + Demonstrable planning and organisational skills + Willingness to conduct ad-hoc or exploratory testing + Self-motivated and able to learn/resolve new software and business processes in a prompt manner + Can-do attitude with a desire to learn new skills and technologies unique to the Vending industry Desirable skills: + Multilingual + Technical exposure of Microsoft SQL Server + Experience of AWS platforms + Experience of working within the Vending or Beverage Industry + Educated to A-Level standard or equivalent, English, Maths or IT Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background / Previous Roles May Include: 1st Line Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

On behalf of Crown Commercial Services, we are looking for a Lead DevOps Engineer (Inside IR35) for a 6 Month contract based 2 days per week in Liverpool (preferably), Birmingham, Newport or Norwich. Crown Commercial Services (CCS) is the largest public procurement organisation in the UK. As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government. We use the collective buying power of our customers and our commercial expertise to help public sector organisations achieve value for money and provide great outcomes for taxpayers. Our Tech Stack Technologies: We use a diverse range of technologies, and we're seeking individuals who specialise in one or more and are eager to learn new languages and frameworks. Our tech stack includes: . Cloud infrastructure: AWS, Azure . Infrastructure as code: Terraform . Containerisation: Docker, Kubernetes (primarily AWS ECS and EKS) . CI/CD deployments: Jenkins, GitHub Actions . Application code: Go, Python, JavaScript Key Responsibilities As a Lead DevOps engineer, you will: Technical . Help build and run user-centered, product-led secure web services to serve a variety of customer, supplier and internal needs . Be responsible for automating the deployment of systems that follow standard patterns, or components of systems that are more complex . Manage and support infrastructure for multiple environments through code . Build tools to automate infrastructure management tasks People . Share knowledge of tools and techniques with the wider team and Digital community, both developers and non-developers, and maintain the DevOps culture. . Help with hiring, taking part in recruitment of other operations engineers and technical staff . Participate in the professional development of themselves and guide others . Participate in 2nd line support during office hours, and sometimes out of hours (by mutual agreement) Person Specification You will have: . A systematic approach to solving problems . Experience managing infrastructure as code using tools such as Terraform . Experience of version control technologies such as Git . Experience with cloud providers such as AWS and Azure . Experience with a programming language such as Go, Python, Ruby or Javascript . Experience working and leading tasks in a mixed skill set team . Experience of working with container orchestration . Experience of continuous delivery methods and deployment processes . Engaging people: Building capability for all Please be aware that this role can only be worked within the UK and not Overseas. At CCS, we actively support, promote, and celebrate our differences for the benefit of our employees, suppliers, and customers. CCS is proud to be an equal opportunities employer. CCS believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.