619 jobs found

2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke + 40,000 - 45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 1st Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 2nd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.

Superb IT Support Role With Fast-Track Cloud Progression Cardiff, South Wales (full time on-site initially) £30k £33k + Bonus + 25 Days Holiday + Training Plan Looking to break into Cloud tech but stuck on the helpdesk? If you already have a keen interest in Azure and/or AWS this could be your way out! Our client is a leading IT provider and is seeking two Service Desk Engineers to support their external clients but you won t stay as 1st / 2nd Line Service Desk Engineers for long. You ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You ll be mentored, trained, and guided into Cloud roles this is the springboard. What you ll do: Be the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries you ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we re looking for: 1st Line support experience (or similar IT role). You must already be able to show a genuine interest in Cloud tech you want to learn Azure/AWS and ideally have started your own journey towards this with home learning or study Good communication and problem-solving skills. What you ll get: Fast-track Cloud career progression with a personal training plan. Great culture, South Wales HQ (mainly onsite at this level but this will become a hybrid role as you progress into more senior positions) £28k £31k + 5% bonus, pension, private health, cycle scheme, and 25 days hols. This part is important: You must be UK-based for at least 5 years (Security Clearance eligibility required). If you're currently in a 1st line role and would like to find a role with clear progression please apply now for more details, thanks!

3rd Line Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: Monday Friday, 8am 5pm Salary: £45,(Apply online only) £55,(Apply online only) DOE Contract: Permanent Join Our Team as a 3rd Line Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or a strong 2nd Liner looking to step up, we d love to hear from you. We re a friendly, supportive, and growing team based in Borehamwood, and we re looking for someone who loves solving complex technical challenges and delivering top-tier service. You ll work on a wide range of technologies, support a variety of clients, and play a key role in keeping their systems running smoothly. If you thrive in a fast-paced environment, enjoy learning about new tech, and want to progress your career in an MSP setting, this is the perfect opportunity. What You ll Be Doing Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team KPIs. Helping to improve internal processes and documentation as we grow. What You ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We re looking for someone who: Naturally enjoys investigating and solving technical issues. Adapts well to change and enjoys continuous learning. Communicates clearly and confidently. Can manage their own workload and stay organised. Takes pride in delivering excellent service. Loves staying up to date with the latest tech, especially in areas like: Firewalls & networking Office 365, Teams, SharePoint Intune & Azure AD VMware, vSphere, Hyper-V SQL & Exchange Server hardware Bitdefender and other AV tools Why Join Us? A collaborative environment where your ideas are valued Opportunities to work with the latest technology Support for professional development and certifications Hybrid working for flexibility A team that genuinely cares about what we do If this sounds like the next step you ve been waiting for, we d love to speak with you. Apply now and grow your career with us! IND/LET

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Systems Engineer Location: Portsmouth Broad Oak Salary: Up to £60,000 dependent on skills and experiences What you'll be doing: Apply Systems Engineering Principles : Implement ISO 15288 across the full lifecycle-from requirements definition through integration, acceptance, support, and disposal Requirements Management : Decomposing and managing system and sub-system requirements using approved tools (e.g., IBM DOORS Next) System Architecture & Design: Performing system design decomposition, interface definition, and maintain architectural models in tools like CATIA Magic (Cameo) Integration & Testing: Planning and executing system integration and testing, contributing to acceptance strategies and compliance verification Technical Documentation & Reviews: Producing technical reports, presentations, and conducting reviews to ensure adherence to specifications and standards Technical Leadership & Guidance: Working independently under limited direction, resolving engineering issues, and providing guidance to the immediate team Maintain Contemporary Practices: Staying current with Model-Based Engineering, digital threads, cybersecurity, and safety procedures Your skills and experiences: Understands engineering principles and approaches underpinning design and development activities and be capable of systems thinking, applying holistic approaches to complex problems Demonstrates understanding, knowledge and experience of Systems Engineering with a focus on software-based product development including knowledge of appropriate Systems Engineering and Software Engineering standards (e.g. ISO 15288 and ISO 12207 respectively) Experience of working with large scale complex system designs Experience of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) Experience of presenting both technical and non-technical information in a formal setting Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Modelling & Simulation Projects team: We're a team of around 150 training and systems engineering specialists with decades of experience delivering world-class naval training solutions for the Royal Navy. Our diverse workforce includes former RN officers, operators, and maintainers, alongside experts from the Army, RAF, MOD, academia, and industry. We shape training strategy, define requirements, and assure solutions that meet operational needs. We deliver end-to-end training management and technology solutions across the Defence training continuum, aligned with JSP 822 and JSP 939. From strategy and acquisition to integration and assurance, our products support training delivery, experimentation, and test & integration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working! I m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment. The Role You ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V / VMware exposure Veeam Backup & Replication knowledge Solid networking fundamentals Experience with Lucidlink / Egnyte (remote file storage) Intune and MDT knowledge Familiarity with endpoint security tools (Defender, Sophos, Bitdefender) Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: Competitive salary depending on experience + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. Deliver technical input and implementation for IT infrastructure projects and migrations. Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. Document technical procedures, solutions, and configurations accurately. Support telecoms and connectivity solutions including VoIP systems and broadband circuits. Proactively monitor systems to identify potential issues and recommend improvements. Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and core services: AD DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. Backup and disaster recovery experience and restore drills. Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. PowerShell for troubleshooting and automating routine tasks. Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. Willing to join an on-call rota. A full driving licence Desirable: Experience with telecoms systems (VoIP / SIP / hosted PBX). Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today , forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.

D365 CRM & Platform Administrator Spalding, Lincolnshire - Hybrid (1-2 days onsite) Competitive Salary + Hybrid Working + Development Opportunities This is an excellent opportunity for a talented Dynamics 365 CRM & Platform Administrator to take full ownership of a Microsoft Dynamics 365 and Power Platform ecosystem. This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients. In this varied role, you will be responsible for the day-to-day management, configuration, and optimisation of Microsoft Dynamics 365 Customer Engagement (CE) and the wider Power Platform. You will be the primary point of contact to ensure the platform is stable, secure, scalable, and fully aligned with business needs. The ideal candidate will have proven experience administering Dynamics 365 CE/CRM environments and a strong working knowledge of the Power Platform (Power Apps, Power Automate, and Dataverse). You must have the ability to configure CRM components without code, possess strong troubleshooting skills, and understand CRM governance and solution management. This is a fantastic opportunity to balance hands-on configuration, 1st/2nd line support, and driving platform improvements within a growing organisation, enabling you to maximise the value of CRM functionality and automated workflows. The Role: Manage environments, licensing, updates, and capacity of the Microsoft Dynamics 365 CRM. Build and enhance Entities, Forms, Views, Workflows, and Model-driven Apps based on business needs. Troubleshoot system issues and extend solutions using Power Apps, Power Automate, and Dataverse. Establish security roles, enforce governance standards, and ensure GDPR and data protection compliance. The Person: Proven D365 CRM experience Strong Power Platform Knowledge (Power Apps, Power Automate, and Dataverse) Ability to configure and customise CRM components without the need for code. Excellent skills in supporting end-users and working cross-functionally with technical and non-technical teams. Reference Number: BBBH To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job Advertisement: Network Engineer (Associate) Location: Stafford Contract Type: Temporary Hourly Rate: 24.39 Are you ready to take your networking skills to the next level? Join our dynamic Digital, Data and Technology (DDaT) team, where your expertise will play a crucial role in the operations of law enforcement. We are seeking a passionate and skilled Network Engineer (Associate) who thrives in a fast-paced environment! Why Join Us? Impactful Work: Be a part of a team that ensures the security, integrity, and performance of essential network and communication infrastructure. Professional Growth: Work alongside experienced professionals and gain exposure to a variety of networking technologies. Community Contribution: Help support law enforcement efforts through your technical skills and expertise! Key Responsibilities: As a Network Engineer (Associate), you will: Provide specialist 2nd line technical support for our force networks. Assist in the configuration and maintenance of firewalls, routers, switches, WiFi, and VPN technologies. Collaborate with Cyber and Security teams to enforce best practises. Monitor network performance and facilitate routine maintenance. Support the implementation of new network infrastructure and participate in Business As Usual (BAU) activities. What We're Looking For: Essential Skills: Proficient in firewall, router, and switch configuration. Strong understanding of network security and compliance. Experience with VPN technologies and load balancing. Familiarity with dynamic routing protocols, including OSPF and BGP. Knowledge of SD WAN technologies and MPLS. Qualifications: recognised networking qualification or equivalent experience. Significant experience in a 2nd/3rd line network engineer role in an IT environment. You Bring: A proactive attitude with excellent fault-finding and diagnostic skills. A collaborative spirit, ready to engage with users and stakeholders. A commitment to best practises in network security and ITIL principles . Driving Required: Yes Please note: This is a temporary position based in Stafford. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you an enthusiastic individual with a foundational technical mindset, eager to fast-track your career in IT and telecommunications? We are seeking a bright and proactive 2nd Line Technical Support Analyst to join our dedicated team in Harrogate. This role is your opportunity to move beyond the basics-you will be the essential link between our customers and complex technical resolution, managing faults across an incredible breadth of modern infrastructure. We arent just looking for experts we are looking for driven problem-solvers who have the desire to learn, grow, and take ownership. If you want a clear path to becoming a certified network or voice specialist, this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point. Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed. System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. The Cutting-Edge Tech Stack You'll Be Working With We don't expect you to be an expert in everything on day one, but this is the diverse range of industry-leading technologies you will be exposed to and trained on: Infrastructure Category Technologies (Including but not limited to) Data & Core Networking Cisco, Meraki, Fortinet, Huawei, OneAccess Voice & Collaboration Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams WAN/Connectivity Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi/Teltonika) Security & Access Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet/MobilePass/Fortinet Authenticator) Cloud Environment Device/Environmental monitoring platforms, Data Centre environments What We Look For (Skills & Attitude) Essential: A foundational technical mindset, genuine enthusiasm, and a proven desire to learn complex technical subjects quickly. Desirable: Prior experience in a 1st or 2nd Line technical support role is a major advantage. Soft Skills: Excellent verbal and written communication skills, exceptional attention to detail, and a commitment to customer service excellence. Certifications (Highly Valued, but we will support you to achieve these): Cisco CCNA, SIP School SSCA, or ITIL Foundation awareness. Hours & Location Location: Our modern office in Harrogate. Hybrid working Core Hours: Monday to Thursday - 9:00 AM to 5:30 PM, Friday - 9:00 AM to 3:30 PM.

Technical Support Engineer - Remote - French Speaking Our client is urgently looking for an experienced Technical Support Engineer to join their team on a permanent basis. Please note, you must be able to speak the French language to a fluent standard (adequate for business communication). The role is fully remote. You will provide 2nd Line Support to customers via telephone, email and the business' portal. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, remote working, private medical insurance, life insurance and quarterly meet-ups. Technical Support Engineer - Key Skills: Minimum 3 years of experience in a customer service role. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience of learning and supporting complex software products preferred. Fluent in French and English (Written and Verbal Communication) Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Technical Support Engineer - Remote - French Speaking Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

IT Systems Engineer On Site Working - Gloucester. Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy. Expertise in VMware configuration and administration. Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies. Formal Microsoft certification. Previous experience managing IT helpdesk operations. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ