Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
The job on offer Digital Customer Experience is one of the fastest growing application practices within the Capgemini UK business and focuses on helping our clients achieve business value though digital transformation and the application of user-centred design, major cloud technologies (Salesforce, Pega, Adobe) and mobile, Content Management Solutions and UI development. We are an Agile, cloud-first organisation delivering digital solutions that scale using on and offshore capabilities. Digital Customer Experience is the home of Agile, digital delivery with capabilities spanning Salesforce, Javascript frameworks, Pega, mobile development, Drupal, Sitecore, Adobe and Enterprise Cloud Services backed by Agile Delivery, Business Analysis, Platform Engineering and UX/UI practices to cover the end-to-end delivery of some of the most cutting edge and scalable projects delivering digital transformation. Your role Deliver key Salesforce Commerce Cloud assignments, typically valued from £1m - £3m+ Leverage a solid understanding of the Salesforce product suite to support validation of solutions Build and lead teams from across Capgemini UK (spanning Creative Services, Consulting, Development and Support) and global business to shape and secure significant new business. Lead the engagement with internal and external partners in deals Lead the delivery of the deals we secure, working with teams formed from across the Capgemini business and partners Represent Capgemini within our clients' organisations, building personal and corporate credibility and confidence Represent Capgemini externally with an active industry profile Actively support the continuing evolution and application of our delivery strategies, notably Agile and RightshoreTM delivery Your profile Experience in leading e-commerce software delivery projects, with a focus specifically on Salesforce Commerce Cloud Ability to apply functional and technical knowledge of eCommerce applications, to help guide the design and implementation of the solution Leadership & command presence; the ability to facilitate product vision, strategy, and feature decisions across geographically dispersed teams Proven experience implementing Agile (SCRUM, Kanban) and DevOps delivery processes and techniques Strong and motivational team leader, capable of enthusing and directing teams to undertake complex activities against challenging commitments Growth driven mentality and dynamism to expand Capgemini's business within client accounts Influencing and communications skills to build relationships within client organizations Certified Professional in Agile Project Management (CPAPM) (preferred) Scrum Master certification (preferred) Salesforce Admin Certification (preferred) Why Capgemini is unique? While we're a global consultancy, we're made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. Learning and development There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual , family and work-life needs. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. 'Get the Future You Want '
23/09/2022
Full time
The job on offer Digital Customer Experience is one of the fastest growing application practices within the Capgemini UK business and focuses on helping our clients achieve business value though digital transformation and the application of user-centred design, major cloud technologies (Salesforce, Pega, Adobe) and mobile, Content Management Solutions and UI development. We are an Agile, cloud-first organisation delivering digital solutions that scale using on and offshore capabilities. Digital Customer Experience is the home of Agile, digital delivery with capabilities spanning Salesforce, Javascript frameworks, Pega, mobile development, Drupal, Sitecore, Adobe and Enterprise Cloud Services backed by Agile Delivery, Business Analysis, Platform Engineering and UX/UI practices to cover the end-to-end delivery of some of the most cutting edge and scalable projects delivering digital transformation. Your role Deliver key Salesforce Commerce Cloud assignments, typically valued from £1m - £3m+ Leverage a solid understanding of the Salesforce product suite to support validation of solutions Build and lead teams from across Capgemini UK (spanning Creative Services, Consulting, Development and Support) and global business to shape and secure significant new business. Lead the engagement with internal and external partners in deals Lead the delivery of the deals we secure, working with teams formed from across the Capgemini business and partners Represent Capgemini within our clients' organisations, building personal and corporate credibility and confidence Represent Capgemini externally with an active industry profile Actively support the continuing evolution and application of our delivery strategies, notably Agile and RightshoreTM delivery Your profile Experience in leading e-commerce software delivery projects, with a focus specifically on Salesforce Commerce Cloud Ability to apply functional and technical knowledge of eCommerce applications, to help guide the design and implementation of the solution Leadership & command presence; the ability to facilitate product vision, strategy, and feature decisions across geographically dispersed teams Proven experience implementing Agile (SCRUM, Kanban) and DevOps delivery processes and techniques Strong and motivational team leader, capable of enthusing and directing teams to undertake complex activities against challenging commitments Growth driven mentality and dynamism to expand Capgemini's business within client accounts Influencing and communications skills to build relationships within client organizations Certified Professional in Agile Project Management (CPAPM) (preferred) Scrum Master certification (preferred) Salesforce Admin Certification (preferred) Why Capgemini is unique? While we're a global consultancy, we're made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. Learning and development There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual , family and work-life needs. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. 'Get the Future You Want '
Company Description We are a rapidly growing technology business,recognisedfor disrupting the marketplace and transforming the IT sector. We deliver IT Transformation and delivery services to some of the most well-knownorganisationsin the UK, with 18 clients belonging to the FTSE 100. Netcompanyentered the UK market in 2017, and today we are one of Northern Europe's most successful IT Companies, with offices in Denmark, Norway, Poland, Netherlands and Vietnam.Despite our size, we have an entrepreneurial outlook,alwayslooking for people who share our belief of doing things differently. We are highly agile and flexible as a business, and pride ourselves on our flat structure. Job Description The role This is an exciting opportunity within technology consultancy, which offers you fast-track career development opportunities, as well as the opportunity to explore new and cutting-edge technologies. This role supports the full life cycle of software development, and includes the opportunity for hands-on coding. Can you see yourself playing a crucial role in supporting and driving your team to succeed? Are you looking to be involved in all parts of the process - from design and development, to ensuring that we deliver a high-quality end product to our clients? We work with a wide range of different technologies including .Net, C #, Java, Salesforce, Sharepoint, Dynamics CRM, Sitecore, ReactJS, Angular, Docker, Azure, AzureDevOps and Octopus. We always use the most suitable, and preferably the latest, technology for each project, giving you the opportunity to learn and work with many different languages. There will always be a lead manager associated with the project with the overall delivery responsibility, who you can lean on and learn from to hone your skills around management and IT deliveries. Key requirements +4 years experience in the IT Industry Degree in Software Engineering, Computer Science, Information Technology or similar A curiosity to explore new technologies Experience across the full software development lifecycle Ability to code within projects Ideally a full-stack or backend technical backgroundwith experience with Java, .Net, C # or similar full-stack languages Previous involvement in developing and delivering major IT solutions Ideally, some experience mentoring and maybe team leading on projects An understanding of agile tools and techniques Excellent communication skills and professional attitude Highly ambitious, wanting to excel in your career Candidates MUST be willing to travel to client site anywhere in the UK when needed, and MUST have the right to work in the UK Hybrid working model Key Activities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications Our Investment in you When you join us here, you enroll in the Netcompany Academy - our very own internal training program. At our core, we are IT people leading IT people. We are offering you a fantastic opportunity to grow and develop with us, to build a successful and rewarding career through continuous education. Our Netcompany Academy will provide you with opportunities to improve your skills, wherever you are in the company.. With the support of your immediate manager and your dedicated mentor, you will have the opportunity to try your hand at different tasks, technologies, and roles, to shape your career at Netcompany. We invest in our people, and your development is our key priority Additional Information Employee Benefits: 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with some flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
21/09/2022
Full time
Company Description We are a rapidly growing technology business,recognisedfor disrupting the marketplace and transforming the IT sector. We deliver IT Transformation and delivery services to some of the most well-knownorganisationsin the UK, with 18 clients belonging to the FTSE 100. Netcompanyentered the UK market in 2017, and today we are one of Northern Europe's most successful IT Companies, with offices in Denmark, Norway, Poland, Netherlands and Vietnam.Despite our size, we have an entrepreneurial outlook,alwayslooking for people who share our belief of doing things differently. We are highly agile and flexible as a business, and pride ourselves on our flat structure. Job Description The role This is an exciting opportunity within technology consultancy, which offers you fast-track career development opportunities, as well as the opportunity to explore new and cutting-edge technologies. This role supports the full life cycle of software development, and includes the opportunity for hands-on coding. Can you see yourself playing a crucial role in supporting and driving your team to succeed? Are you looking to be involved in all parts of the process - from design and development, to ensuring that we deliver a high-quality end product to our clients? We work with a wide range of different technologies including .Net, C #, Java, Salesforce, Sharepoint, Dynamics CRM, Sitecore, ReactJS, Angular, Docker, Azure, AzureDevOps and Octopus. We always use the most suitable, and preferably the latest, technology for each project, giving you the opportunity to learn and work with many different languages. There will always be a lead manager associated with the project with the overall delivery responsibility, who you can lean on and learn from to hone your skills around management and IT deliveries. Key requirements +4 years experience in the IT Industry Degree in Software Engineering, Computer Science, Information Technology or similar A curiosity to explore new technologies Experience across the full software development lifecycle Ability to code within projects Ideally a full-stack or backend technical backgroundwith experience with Java, .Net, C # or similar full-stack languages Previous involvement in developing and delivering major IT solutions Ideally, some experience mentoring and maybe team leading on projects An understanding of agile tools and techniques Excellent communication skills and professional attitude Highly ambitious, wanting to excel in your career Candidates MUST be willing to travel to client site anywhere in the UK when needed, and MUST have the right to work in the UK Hybrid working model Key Activities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications Our Investment in you When you join us here, you enroll in the Netcompany Academy - our very own internal training program. At our core, we are IT people leading IT people. We are offering you a fantastic opportunity to grow and develop with us, to build a successful and rewarding career through continuous education. Our Netcompany Academy will provide you with opportunities to improve your skills, wherever you are in the company.. With the support of your immediate manager and your dedicated mentor, you will have the opportunity to try your hand at different tasks, technologies, and roles, to shape your career at Netcompany. We invest in our people, and your development is our key priority Additional Information Employee Benefits: 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with some flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
(Talent acquisition/Recruitment) Department: Talent Team Reporting to: Senior Talent Lead / Head of Talent WE ARE SPARTA GLOBAL Sparta Global is a leading provider of technology consulting services providing cross-functional teams to power short-term and long-term projects with relevant skills -within government and private sector organisations; fintech, media, insurance, retail, legal, travel, property, technology, start-ups -for over a hundred organisations within the UK. We invest in recruiting high-calibre graduates and build them into high-performing consultants through our intensive training Academies within our nationwide Sparta Global Program, before placing them with our clients including ASOS, NHS, Channel 4, Three Mobile, RBS, Shell and many more. Areas we train in include but are not limited to; Software Engineering/Development, Software Testing, Test Automation, SDET, DevOps, Cyber Security, Data Engineering, Business Analysis. THE TALENT TEAM Key to our success and there to support our ambitious growth plans of the business is the Talent function. The team is headed by the Head of Talent and supported by Senior Talent Leads and Coordinators and work in a 180-recruitment environment, focusing purely on candidate management. The team is responsible for managing incoming applications, resourcing and headhunting, assessments, interviewing, offer management, onboarding and university engagement and companywide events. As a Talent Representative, you work to attract the best talent for the Academy, advising applicants and assessing their suitability for our program, while cultivating and supporting them throughout the process and providing exceptional customer experience. YOUR RESPONSIBILTIES Daily management of the CRM (salesforce) to manage incoming applications and complete administrative tasks on applicant files Resourcing and headhunting candidates using Job boards Recruitment marketing and attraction/branding events Using LinkedIn to increase brand awareness and source Providing an exceptional customer/candidate experience Using MS Teams and Outlook daily to collaborate Contributing to documentation and collateral for the team Building relationships with candidates and managing a pipeline Contacting contacts by both phone and email to pre-screen Assessing Psychometric and Technical tests results Booking in interviews and preparing candidates Interviewing, assessing, and coaching Sending out and managing offers and contract queries Objection handling, compelling and cultivation of candidates Contributing to team huddles and meetings Working towards weekly and monthly personal and team targets Supporting company events and university initiatives Reporting on numbers, pipeline, and commitments WHAT WE ARE LOOKING FOR Professionalism Confidence Resilience Adaptability A robust work ethic Organisation and time management skills Strong verbal/written communication skills The capacity to work independently as well as within a team The ability to work and learn in a fast-paced environment A keen interest in Technology and curiosity to learn and grow WHAT WE CAN OFFER YOU A competitive starting salary Uncapped commission and earning potential Progression and promotion opportunity 21 days annual leave plus bank holidays Yearly personal development budget Work from home options Pension and health care On-site parking City centre location Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta; we have won a host of awards and been finalists for many more: Booking.com - Employer of the Year Award Computing - Women in IT Excellence Award 2019 Women in Tech - Best Tech Employer Awards Women in Tech - Diversity and Inclusion Rising Star of the Year Award
04/11/2021
Full time
(Talent acquisition/Recruitment) Department: Talent Team Reporting to: Senior Talent Lead / Head of Talent WE ARE SPARTA GLOBAL Sparta Global is a leading provider of technology consulting services providing cross-functional teams to power short-term and long-term projects with relevant skills -within government and private sector organisations; fintech, media, insurance, retail, legal, travel, property, technology, start-ups -for over a hundred organisations within the UK. We invest in recruiting high-calibre graduates and build them into high-performing consultants through our intensive training Academies within our nationwide Sparta Global Program, before placing them with our clients including ASOS, NHS, Channel 4, Three Mobile, RBS, Shell and many more. Areas we train in include but are not limited to; Software Engineering/Development, Software Testing, Test Automation, SDET, DevOps, Cyber Security, Data Engineering, Business Analysis. THE TALENT TEAM Key to our success and there to support our ambitious growth plans of the business is the Talent function. The team is headed by the Head of Talent and supported by Senior Talent Leads and Coordinators and work in a 180-recruitment environment, focusing purely on candidate management. The team is responsible for managing incoming applications, resourcing and headhunting, assessments, interviewing, offer management, onboarding and university engagement and companywide events. As a Talent Representative, you work to attract the best talent for the Academy, advising applicants and assessing their suitability for our program, while cultivating and supporting them throughout the process and providing exceptional customer experience. YOUR RESPONSIBILTIES Daily management of the CRM (salesforce) to manage incoming applications and complete administrative tasks on applicant files Resourcing and headhunting candidates using Job boards Recruitment marketing and attraction/branding events Using LinkedIn to increase brand awareness and source Providing an exceptional customer/candidate experience Using MS Teams and Outlook daily to collaborate Contributing to documentation and collateral for the team Building relationships with candidates and managing a pipeline Contacting contacts by both phone and email to pre-screen Assessing Psychometric and Technical tests results Booking in interviews and preparing candidates Interviewing, assessing, and coaching Sending out and managing offers and contract queries Objection handling, compelling and cultivation of candidates Contributing to team huddles and meetings Working towards weekly and monthly personal and team targets Supporting company events and university initiatives Reporting on numbers, pipeline, and commitments WHAT WE ARE LOOKING FOR Professionalism Confidence Resilience Adaptability A robust work ethic Organisation and time management skills Strong verbal/written communication skills The capacity to work independently as well as within a team The ability to work and learn in a fast-paced environment A keen interest in Technology and curiosity to learn and grow WHAT WE CAN OFFER YOU A competitive starting salary Uncapped commission and earning potential Progression and promotion opportunity 21 days annual leave plus bank holidays Yearly personal development budget Work from home options Pension and health care On-site parking City centre location Why work for us? We take time and care to develop your abilities and confidence, your success is our success - together we make other businesses stronger. We have great partners: What's really great about having a career in tech is that is transcends all industries, and as such we partner with businesses across all sectors - central government, leading consultancies, charities, the UKs largest mobile network operators, the world's leading music and podcast streaming platform, popular insurance groups, banks... the list goes on. We're super inclusive: We like to be thought of as ED&I champions - To help illustrate the wonderful culture we maintain here at Sparta; we have won a host of awards and been finalists for many more: Booking.com - Employer of the Year Award Computing - Women in IT Excellence Award 2019 Women in Tech - Best Tech Employer Awards Women in Tech - Diversity and Inclusion Rising Star of the Year Award
Software Developer, £25-35k, Eastleigh (4 Days Remote) C#, SQL, SalesForce, DBA, Data - Training for all tech Junior/Mid Software Developer (Training available C#, SQL, APEX) Eastleigh, Hampshire (4 days remote) £25000 - £35000 + Excellent Pension Your new company Eastleigh Borough Council is situated in the heart of South Hampshire, bordering the River Hamble and The Solent and a short drive from The New Forest and South Downs National Parks and has excellent travel connections by road, rail and air. They have big ambitions and have embarked on a complete range of major projects and initiatives which include the creation of a green borough, enabling healthy communities, promoting prosperity for Local Businesses and the provision of a more diverse mix of housing to meet residents' needs. Respected by key partners, their culture is based on supporting each other to achieve results. Their values are to take pride, think customer, think colleague and think differently, and it's these values that their staff embody in their day to day work and help to make Eastleigh a great place to work. As an employer they offer a great range of benefits, a commitment to continuous professional development and a friendly, nurturing environment. They have ensured, despite the economically challenging last few years, no reduction in their services and indeed have expanded many areas of service delivery, including Development Management and Planning Enforcement. As a result they are expanding their Software Development team with a core mission to deliver council services and content to citizens across any connected device, time or location. They need your help to continue to scale until they've built a platform that can be accessed from anywhere at any time. Your new role The team are functional object-oriented code enthusiasts and care about best practice. They work in small, cross-functional squads that promote Agile practices. In the backend team, they are experienced advocates of cloud computing and fanatical about, PaaS, SaaS and IaaS. You can expect to join a team that is applying core design principles. Eastleigh use Salesforce, AWS and Azure to redesign and join up customer interactions and provide productivity to their workforce. They have a mature DevOps culture in place, where the team is responsible for the infrastructure and deployment of those applications - "You build it, you run it." Being fully integrated into their team, you'll find the day-to-day activities of the technical teams are monitoring the performance of the technology stack and providing solutions to any issues or queries. You will be involved in working with business stakeholders and the analysis team to define quality, easy to use, cost effective solutions meeting business requirements. You will also get the opportunity to work with applications using .NET technologies, system architecture and design, development, customisation and testing. What you'll need to succeed This role is unique as they are primarily concerned with the behaviour and attitude of the applicants rather than needing all the skills from day 1. The Head of IT is big on training and providing you have the following you can be considered: * Practical object-oriented development experience that can be demonstrated through work examples (ideally C# / .Net based with SQL) * If no commercial experience, a relevant degree in Computer Science, Software Engineering or similar. * A get up and go attitude, hungry to learn and progress in a career in software development. * Understanding that the role offers wider exposure than just core development and can touch DBA work, Salesforce, Relational Databases and Systems Testing. *The full tech exposure you'll gain in the role is below* * SQL and Ingres database administration * Object Oriented coding; e.g. Apex, C#, Java etc. * COTS Application support, maintenance, and upgrades * Windows and Linux aficionado * Salesforce low-code development * Business and data analytics * Web form and case management process development * End-to-end product lifecycle management * Quality Assurance / System Testing * End User Training What you'll get in return Eastleigh are committed to supporting and developing all their staff and creating a culture that is inclusive, innovative and enjoyable. They support their staff in maintaining a good work life balance through their innovative flexi time system. They also have an excellent package of benefits including: * 27-30 days annual leave dependant on service + bank holidays * Flexible working arrangements and ability to accrue up to 2 days additional leave per month * Remote working up to 4 days per week * Defined Benefit Pension Scheme * Places Leisure, Eastleigh - 30% off Full Membership * Confidential Employee Advice and Support Programme * Car and Season Ticket loans * Excellent working environment * Support for continuous professional development What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/10/2021
Full time
Software Developer, £25-35k, Eastleigh (4 Days Remote) C#, SQL, SalesForce, DBA, Data - Training for all tech Junior/Mid Software Developer (Training available C#, SQL, APEX) Eastleigh, Hampshire (4 days remote) £25000 - £35000 + Excellent Pension Your new company Eastleigh Borough Council is situated in the heart of South Hampshire, bordering the River Hamble and The Solent and a short drive from The New Forest and South Downs National Parks and has excellent travel connections by road, rail and air. They have big ambitions and have embarked on a complete range of major projects and initiatives which include the creation of a green borough, enabling healthy communities, promoting prosperity for Local Businesses and the provision of a more diverse mix of housing to meet residents' needs. Respected by key partners, their culture is based on supporting each other to achieve results. Their values are to take pride, think customer, think colleague and think differently, and it's these values that their staff embody in their day to day work and help to make Eastleigh a great place to work. As an employer they offer a great range of benefits, a commitment to continuous professional development and a friendly, nurturing environment. They have ensured, despite the economically challenging last few years, no reduction in their services and indeed have expanded many areas of service delivery, including Development Management and Planning Enforcement. As a result they are expanding their Software Development team with a core mission to deliver council services and content to citizens across any connected device, time or location. They need your help to continue to scale until they've built a platform that can be accessed from anywhere at any time. Your new role The team are functional object-oriented code enthusiasts and care about best practice. They work in small, cross-functional squads that promote Agile practices. In the backend team, they are experienced advocates of cloud computing and fanatical about, PaaS, SaaS and IaaS. You can expect to join a team that is applying core design principles. Eastleigh use Salesforce, AWS and Azure to redesign and join up customer interactions and provide productivity to their workforce. They have a mature DevOps culture in place, where the team is responsible for the infrastructure and deployment of those applications - "You build it, you run it." Being fully integrated into their team, you'll find the day-to-day activities of the technical teams are monitoring the performance of the technology stack and providing solutions to any issues or queries. You will be involved in working with business stakeholders and the analysis team to define quality, easy to use, cost effective solutions meeting business requirements. You will also get the opportunity to work with applications using .NET technologies, system architecture and design, development, customisation and testing. What you'll need to succeed This role is unique as they are primarily concerned with the behaviour and attitude of the applicants rather than needing all the skills from day 1. The Head of IT is big on training and providing you have the following you can be considered: * Practical object-oriented development experience that can be demonstrated through work examples (ideally C# / .Net based with SQL) * If no commercial experience, a relevant degree in Computer Science, Software Engineering or similar. * A get up and go attitude, hungry to learn and progress in a career in software development. * Understanding that the role offers wider exposure than just core development and can touch DBA work, Salesforce, Relational Databases and Systems Testing. *The full tech exposure you'll gain in the role is below* * SQL and Ingres database administration * Object Oriented coding; e.g. Apex, C#, Java etc. * COTS Application support, maintenance, and upgrades * Windows and Linux aficionado * Salesforce low-code development * Business and data analytics * Web form and case management process development * End-to-end product lifecycle management * Quality Assurance / System Testing * End User Training What you'll get in return Eastleigh are committed to supporting and developing all their staff and creating a culture that is inclusive, innovative and enjoyable. They support their staff in maintaining a good work life balance through their innovative flexi time system. They also have an excellent package of benefits including: * 27-30 days annual leave dependant on service + bank holidays * Flexible working arrangements and ability to accrue up to 2 days additional leave per month * Remote working up to 4 days per week * Defined Benefit Pension Scheme * Places Leisure, Eastleigh - 30% off Full Membership * Confidential Employee Advice and Support Programme * Car and Season Ticket loans * Excellent working environment * Support for continuous professional development What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk