36 jobs found

Security Cleared (SC Cleared) - Logistics Helpdesk Administrator Location: Hatfield Business Park, Hatfield AL10 Contract: 24/11/2025 - 31/05/2026 Pay: Umbrella: £18.58 per hour About the Role We are seeking a Logistics Helpdesk Administrator to join a busy and reactive team supporting Inside Sales, Projects, and Delivery Management. This is an office-based role for the initial training period (minimum 3 months), with the potential for hybrid working later. Key Responsibilities Respond to emails, tasks, and Teams calls from internal teams Amend and update orders in WMCS Obtain Proof of Delivery (PODs) and progress claims within deadlines Arrange carriage forwards and manage suspended orders Liaise with couriers for quotations, deliveries, and invoice queries Handle returns requests, coordinate collections, and process credits in SAP Process Buy & Store orders in WMCS Provide cover for creating commercial invoice paperwork for international shipments Essential Skills Strong communication skills and confidence when speaking with people Excellent organizational and multitasking abilities Ability to remain positive and proactive under pressure Attention to detail and accuracy in processing orders and invoices Ability to learn new systems quickly (WMCS and SAP experience desirable) Additional Information Security Clearance (SC) required Previous experience in logistics or a similar role is desirable but not essential

Administrator 1 Rate £14.31/Hr basic via PAYE £18.58/Hr through UMB Location: Hatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire) Contract: 6 months contract Security: SC Clearance required Job Description The Logistics Helpdesk is an extremely busy and reactive environment. The successful candidate needs to be confident in speaking with people, be efficient in prioritising and multi-tasking and have the ability to remain positive even when faced with difficult challenges. Skills Required Answering emails, tasks and team calls from Inside Sales, Projects and Delivery Management Teams Amending and updating orders in WMCS obtaining POD's Progressing claims within the required timeframe Arranging carriage forwards Dealing with suspended orders on WMCS Liaising with couriers regarding quotations, deliveries and dealing with invoice checks and queries Dealing with returns requests, liaising with customers for collection, suppliers for RMA's, and working in SAP to process the credit to the customer. Processing Buy & Store orders in WMCS Providing cover for the creation of commercial invoice paperwork for international shipments Next Stage Conversation with recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.