Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Infrastructure Engineer (Field Based) Up to £31k Plus on-call allowance + benefits In commuting range of Lancaster (office base) The opportunity: This is a chance to join an established and growing connectivity provider in a role where you ll be involved in delivering real customer infrastructure projects across the UK. Rather than being tied to a helpdesk or internal support function, you ll be out working on-site as part of a project delivery team helping to install and maintain the network connectivity that businesses rely on every day. The work is practical and hands-on. You ll gain exposure to fibre installations, structured cabling, wireless deployments and general WAN connectivity, supporting projects from initial installation through to troubleshooting and ongoing support. There is flexibility around background. The hiring manager is particularly keen to speak with people who are early in their technical career but have already had some exposure to working on installs or infrastructure in a real-world environment and want to build on that experience. Day to day Your time will be spent supporting the delivery of infrastructure projects across customer sites. Some days will involve installing new connectivity solutions, while others will focus on fault finding, testing network performance or providing technical support to ensure projects are delivered successfully. You ll work closely with both internal teams and customers, travelling to different locations across the UK and gaining exposure to a wide range of environments. The role also includes participation in an on-call rota, so a flexible and proactive approach is important. Who we are looking for We re looking to speak with people who have previously worked in a practical technical role such as data cabling, telecoms engineering, wireless installation or field-based IT support. You don t need to be a fully fledged network engineer, but an interest in networking and a desire to develop technically will go a long way. Being within a commutable distance of Lancaster is important, as you ll often start or finish your day from the office or local project locations. A full UK driving licence is essential, along with a willingness to travel and work in varied environments. Just as important as technical exposure is attitude. This role will suit someone reliable, hands-on and keen to build a long-term career within infrastructure delivery and networking. The Next Steps If this sounds like something you d be open to exploring, or you d like to understand the business, projects and progression opportunities in more detail, you ve got a few options. You can call Joe White at CRG TEC for a straightforward conversation about the role. You can also drop Joe a message and he ll come back to you. Or, if you re happy with what you ve read, send your CV across and Joe will give you a call to talk it through properly.
16/03/2026
Full time
Infrastructure Engineer (Field Based) Up to £31k Plus on-call allowance + benefits In commuting range of Lancaster (office base) The opportunity: This is a chance to join an established and growing connectivity provider in a role where you ll be involved in delivering real customer infrastructure projects across the UK. Rather than being tied to a helpdesk or internal support function, you ll be out working on-site as part of a project delivery team helping to install and maintain the network connectivity that businesses rely on every day. The work is practical and hands-on. You ll gain exposure to fibre installations, structured cabling, wireless deployments and general WAN connectivity, supporting projects from initial installation through to troubleshooting and ongoing support. There is flexibility around background. The hiring manager is particularly keen to speak with people who are early in their technical career but have already had some exposure to working on installs or infrastructure in a real-world environment and want to build on that experience. Day to day Your time will be spent supporting the delivery of infrastructure projects across customer sites. Some days will involve installing new connectivity solutions, while others will focus on fault finding, testing network performance or providing technical support to ensure projects are delivered successfully. You ll work closely with both internal teams and customers, travelling to different locations across the UK and gaining exposure to a wide range of environments. The role also includes participation in an on-call rota, so a flexible and proactive approach is important. Who we are looking for We re looking to speak with people who have previously worked in a practical technical role such as data cabling, telecoms engineering, wireless installation or field-based IT support. You don t need to be a fully fledged network engineer, but an interest in networking and a desire to develop technically will go a long way. Being within a commutable distance of Lancaster is important, as you ll often start or finish your day from the office or local project locations. A full UK driving licence is essential, along with a willingness to travel and work in varied environments. Just as important as technical exposure is attitude. This role will suit someone reliable, hands-on and keen to build a long-term career within infrastructure delivery and networking. The Next Steps If this sounds like something you d be open to exploring, or you d like to understand the business, projects and progression opportunities in more detail, you ve got a few options. You can call Joe White at CRG TEC for a straightforward conversation about the role. You can also drop Joe a message and he ll come back to you. Or, if you re happy with what you ve read, send your CV across and Joe will give you a call to talk it through properly.
£80,000 Basic + Bonus + Executive Car + Laptop + Phone + Pension & Benefits Location: Remote (UK-based, with UK & Ireland travel) Our retained client is a leading global provider of electrical product solutions and is seeking an experienced Business Development Manager to support continued growth across the UK & Ireland data centre market. This is a senior, newly created role, reporting directly to the UK Sales Director, with a strong mandate to drive new business and establish long-term strategic relationships across the data centre ecosystem. The Role This is a customer-facing position focused on enterprise, corporate, and technology-led accounts. You will lead solution-based sales initiatives, working closely with internal teams and external partners to deliver value-led outcomes. Initially weighted towards new business development, the role will naturally evolve to include strategic account management as the territory matures. Key Responsibilities Own and develop a defined UK & Ireland territory, achieving agreed revenue and growth targets Drive new account acquisition across enterprise, corporate, and technology customers Develop solution-led sales opportunities across data centre infrastructure systems Build and maintain strong relationships with end users, consultants, integrators, and channel partners Coordinate internal resources across sales support, engineering, operations, and product teams Work collaboratively with channel partners to develop joint opportunities and long-term relationships Manage pipeline, forecasting, and territory planning using a structured, data-driven approach Provide regular updates on performance, key accounts, and market activity Your Background Minimum 5 years' proven B2B field sales experience into the Data Centre sector Strong understanding of Data Centre environments (e.g. power, cooling, cabinets, monitoring, or related systems) Comfortable engaging at multiple levels within customer organisations Highly self-motivated, commercially driven, and able to work autonomously Strong business development, planning, forecasting, and CRM discipline Flexible and willing to travel extensively across the UK & Ireland Nice to Have Established network within the UK & Ireland data centre market Experience operating in both direct and channel sales models Background in mission-critical or technical solution sales Familiarity with complex, multi-stakeholder sales cycles What's On Offer Permanent, full-time position Competitive base salary with performance-linked bonus High level of autonomy and ownership within the territory Support from well-resourced commercial and technical teams Long-term career progression within a global digital infrastructure platform To apply in confidence, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10278.
16/03/2026
Full time
£80,000 Basic + Bonus + Executive Car + Laptop + Phone + Pension & Benefits Location: Remote (UK-based, with UK & Ireland travel) Our retained client is a leading global provider of electrical product solutions and is seeking an experienced Business Development Manager to support continued growth across the UK & Ireland data centre market. This is a senior, newly created role, reporting directly to the UK Sales Director, with a strong mandate to drive new business and establish long-term strategic relationships across the data centre ecosystem. The Role This is a customer-facing position focused on enterprise, corporate, and technology-led accounts. You will lead solution-based sales initiatives, working closely with internal teams and external partners to deliver value-led outcomes. Initially weighted towards new business development, the role will naturally evolve to include strategic account management as the territory matures. Key Responsibilities Own and develop a defined UK & Ireland territory, achieving agreed revenue and growth targets Drive new account acquisition across enterprise, corporate, and technology customers Develop solution-led sales opportunities across data centre infrastructure systems Build and maintain strong relationships with end users, consultants, integrators, and channel partners Coordinate internal resources across sales support, engineering, operations, and product teams Work collaboratively with channel partners to develop joint opportunities and long-term relationships Manage pipeline, forecasting, and territory planning using a structured, data-driven approach Provide regular updates on performance, key accounts, and market activity Your Background Minimum 5 years' proven B2B field sales experience into the Data Centre sector Strong understanding of Data Centre environments (e.g. power, cooling, cabinets, monitoring, or related systems) Comfortable engaging at multiple levels within customer organisations Highly self-motivated, commercially driven, and able to work autonomously Strong business development, planning, forecasting, and CRM discipline Flexible and willing to travel extensively across the UK & Ireland Nice to Have Established network within the UK & Ireland data centre market Experience operating in both direct and channel sales models Background in mission-critical or technical solution sales Familiarity with complex, multi-stakeholder sales cycles What's On Offer Permanent, full-time position Competitive base salary with performance-linked bonus High level of autonomy and ownership within the territory Support from well-resourced commercial and technical teams Long-term career progression within a global digital infrastructure platform To apply in confidence, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10278.
Group IT Infrastructure Manager Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. As a Group IT Infrastructure Manager, you will need to have/be: Networking Strong network admin, installation, and troubleshooting skills (CCNA level). Experience with Cisco, Fortinet, Ruckus; performance and security focused. Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design. Hardware & Infrastructure Good understanding of hardware, cabling, wireless tech, and IT security basics. Experience with rack servers, RAID, SAN/NAS storage. Competent with monitoring tools (SolarWinds, Nagios, PRTG). Microsoft Technologies Strong Windows Server (Apply online only , AD, Group Policy, and systems admin. Working knowledge of Exchange Online. Experience with Azure AD and hybrid identity. Familiar with Intune and JAMF for device management. Solid Office 365 and Windows 10/11 admin skills. Virtualisation & Cloud Skilled in Hyper-V and VMware (resource management, backups, failover). Exposure to Azure, AWS, GCP for migrations and optimisation. Communication Systems Experience with enterprise VoIP systems. Knowledge of IP CCTV setup, storage, and network integration. Backup & DR Proficient with Veeam for backup/replication. Experience in DR planning, failover, and resilience testing. Security & Compliance Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection). Understanding of ISO 27001 and GDPR; audit support experience. Familiar with SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP / Security+, ISO 27001, PRINCE2 Details: Salary : 65, 000 - 70, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Group IT Infrastructure Manager: Visible, approachable leader across all sites. Partner with departments to deliver proactive, value-driven IT solutions. Provide IT input in management meetings to support strategic decisions. Support wider teams during peak periods to maintain smooth operations. Oversee daily IT operations across servers, applications, and networks. Manage installation, upgrades, and maintenance of hardware/software. Lead procurement and lifecycle management of IT equipment. Ensure system performance through testing, monitoring, and improvement. Manage and optimise WAN infrastructure across all sites. Maintain strong security controls to protect systems and data. Proactively identify and resolve vulnerabilities through updates and patches. Maintain robust disaster recovery and backup strategies. Assess technology risks and implement mitigation measures. Test and refine DR and continuity plans to ensure resilience. Lead major infrastructure projects, upgrades, and migrations. Work with MIS to align infrastructure and system development. Create project plans, manage resources, and deliver on time and budget. Manage the IT budget and track expenditure. Build strong vendor relationships, negotiate contracts, and ensure SLAs are met. Lead and develop 3rd Line Engineers and Helpdesk teams. Oversee Helpdesk performance and ensure timely issue resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/weekends/public holidays when required. Benefits of working as a Group IT Infrastructure Manager: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
16/03/2026
Full time
Group IT Infrastructure Manager Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. As a Group IT Infrastructure Manager, you will need to have/be: Networking Strong network admin, installation, and troubleshooting skills (CCNA level). Experience with Cisco, Fortinet, Ruckus; performance and security focused. Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design. Hardware & Infrastructure Good understanding of hardware, cabling, wireless tech, and IT security basics. Experience with rack servers, RAID, SAN/NAS storage. Competent with monitoring tools (SolarWinds, Nagios, PRTG). Microsoft Technologies Strong Windows Server (Apply online only , AD, Group Policy, and systems admin. Working knowledge of Exchange Online. Experience with Azure AD and hybrid identity. Familiar with Intune and JAMF for device management. Solid Office 365 and Windows 10/11 admin skills. Virtualisation & Cloud Skilled in Hyper-V and VMware (resource management, backups, failover). Exposure to Azure, AWS, GCP for migrations and optimisation. Communication Systems Experience with enterprise VoIP systems. Knowledge of IP CCTV setup, storage, and network integration. Backup & DR Proficient with Veeam for backup/replication. Experience in DR planning, failover, and resilience testing. Security & Compliance Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection). Understanding of ISO 27001 and GDPR; audit support experience. Familiar with SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP / Security+, ISO 27001, PRINCE2 Details: Salary : 65, 000 - 70, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Group IT Infrastructure Manager: Visible, approachable leader across all sites. Partner with departments to deliver proactive, value-driven IT solutions. Provide IT input in management meetings to support strategic decisions. Support wider teams during peak periods to maintain smooth operations. Oversee daily IT operations across servers, applications, and networks. Manage installation, upgrades, and maintenance of hardware/software. Lead procurement and lifecycle management of IT equipment. Ensure system performance through testing, monitoring, and improvement. Manage and optimise WAN infrastructure across all sites. Maintain strong security controls to protect systems and data. Proactively identify and resolve vulnerabilities through updates and patches. Maintain robust disaster recovery and backup strategies. Assess technology risks and implement mitigation measures. Test and refine DR and continuity plans to ensure resilience. Lead major infrastructure projects, upgrades, and migrations. Work with MIS to align infrastructure and system development. Create project plans, manage resources, and deliver on time and budget. Manage the IT budget and track expenditure. Build strong vendor relationships, negotiate contracts, and ensure SLAs are met. Lead and develop 3rd Line Engineers and Helpdesk teams. Oversee Helpdesk performance and ensure timely issue resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/weekends/public holidays when required. Benefits of working as a Group IT Infrastructure Manager: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Systems Engineer (Infrastructure & Networking) On site 40 - 50k + benefits About the Role We're looking for a Systems Engineer who thrives on designing and delivering multiple infrastructure builds. You'll be part of a very technical team, building and deploying network and infrastructure solutions for scientific projects What You'll Be Doing Designing and delivering infrastructure builds across multiple environments - on-prem, cloud, and hybrid. Building and managing Windows Server (2016/2019/2022) and Active Directory - GPO, DNS, DHCP, and file systems. Deploying and maintaining Google Cloud Platform (GCP) infrastructure - compute, networking, IAM, and storage. Managing and supporting Microsoft 365 - Exchange Online, Teams, Intune, SharePoint, and Azure AD. Installing, configuring, and maintaining VMware vSphere/ESXi and Hyper-V virtual environments. Designing and building secure network infrastructures - switches, routers, firewalls, VPNs, and Wi-Fi. Implementing and managing security controls, patching, and endpoint protection. Overseeing backup, disaster recovery, and business continuity plans. Collaborating with project managers, developers, and clients to deliver tailored infrastructure solutions. What We're Looking For Proven experience as a Systems Engineer or Infrastructure Engineer in a multi-project environment. Strong background in infrastructure design, build, and deployment across varied environments. Experience in building multiple environments for each project Expert-level knowledge of Windows Server, Active Directory, and Microsoft 365. Solid hands-on experience with Google Cloud Platform (GCP) - ideally across compute, networking, and identity management. Confident managing both Windows and Linux operating systems. Skilled in VMware or Hyper-V virtualisation. Excellent understanding of networking fundamentals - VLANs, routing, switching, firewalls, and VPNs. Awareness of security best practice, monitoring, and compliance. Strong documentation skills and a proactive, solution-driven mindset.
16/03/2026
Full time
Systems Engineer (Infrastructure & Networking) On site 40 - 50k + benefits About the Role We're looking for a Systems Engineer who thrives on designing and delivering multiple infrastructure builds. You'll be part of a very technical team, building and deploying network and infrastructure solutions for scientific projects What You'll Be Doing Designing and delivering infrastructure builds across multiple environments - on-prem, cloud, and hybrid. Building and managing Windows Server (2016/2019/2022) and Active Directory - GPO, DNS, DHCP, and file systems. Deploying and maintaining Google Cloud Platform (GCP) infrastructure - compute, networking, IAM, and storage. Managing and supporting Microsoft 365 - Exchange Online, Teams, Intune, SharePoint, and Azure AD. Installing, configuring, and maintaining VMware vSphere/ESXi and Hyper-V virtual environments. Designing and building secure network infrastructures - switches, routers, firewalls, VPNs, and Wi-Fi. Implementing and managing security controls, patching, and endpoint protection. Overseeing backup, disaster recovery, and business continuity plans. Collaborating with project managers, developers, and clients to deliver tailored infrastructure solutions. What We're Looking For Proven experience as a Systems Engineer or Infrastructure Engineer in a multi-project environment. Strong background in infrastructure design, build, and deployment across varied environments. Experience in building multiple environments for each project Expert-level knowledge of Windows Server, Active Directory, and Microsoft 365. Solid hands-on experience with Google Cloud Platform (GCP) - ideally across compute, networking, and identity management. Confident managing both Windows and Linux operating systems. Skilled in VMware or Hyper-V virtualisation. Excellent understanding of networking fundamentals - VLANs, routing, switching, firewalls, and VPNs. Awareness of security best practice, monitoring, and compliance. Strong documentation skills and a proactive, solution-driven mindset.
Role Requirements Minimum 2 years' experience working in an IT role within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management systems and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities and work under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What We Offer Competitive salary Free on-site car parking Hybrid working negotiable Monday to Friday - 9am to 5pm - 1 hour lunch. Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Opportunity to contribute to IT strategy and development within a growing law firm.
16/03/2026
Full time
Role Requirements Minimum 2 years' experience working in an IT role within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management systems and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities and work under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What We Offer Competitive salary Free on-site car parking Hybrid working negotiable Monday to Friday - 9am to 5pm - 1 hour lunch. Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Opportunity to contribute to IT strategy and development within a growing law firm.
Technical Alignment Engineer - Frome 28k- 34k Full-time (Office & Site) Join an award-winning MSP as a hands-on, client-facing Technical Alignment Engineer. You'll carry out quarterly audits, onboard new sites to standard, and deliver remedial improvements to strengthen security, resilience, and best-practice alignment, working closely with a Virtual IT Director. The role is office + client site-based, with occasional WFH (manager discretion). Driving licence required and regular travel across the South West. Key responsibilities Build trusted relationships with stakeholders on-site and from the office Carry out quarterly health-checks/audits of networks and infrastructure (remote & on-site) Deliver remedial fixes and manage follow-up actions after audits Onboard new sites and align them to agreed MSP standards Keep documentation accurate and current (networks, systems, applications, infrastructure) Provide a great support experience for users at all levels of IT confidence Support Cyber Essentials assessments and renewals/recertifications Skills & experience Essential Full UK driving licence 3+ years' IT experience (MSP experience highly desirable) Broad knowledge of desktop support, network infrastructure, and Microsoft 365 Desirable (training available) Windows Server & Desktop Microsoft 365 and Azure administration Troubleshooting: Windows, macOS, iOS, Android Cyber Essentials framework experience Benefits Salary 28k- 34k dependant on experience Up to 28 days holiday + bank holidays Pension, healthcare, private medical & dental insurance Sick pay, gym membership, cycle to work scheme Free parking, free workwear, casual dress Company events, employee discounts, discounted/free food Ongoing training and career development
16/03/2026
Full time
Technical Alignment Engineer - Frome 28k- 34k Full-time (Office & Site) Join an award-winning MSP as a hands-on, client-facing Technical Alignment Engineer. You'll carry out quarterly audits, onboard new sites to standard, and deliver remedial improvements to strengthen security, resilience, and best-practice alignment, working closely with a Virtual IT Director. The role is office + client site-based, with occasional WFH (manager discretion). Driving licence required and regular travel across the South West. Key responsibilities Build trusted relationships with stakeholders on-site and from the office Carry out quarterly health-checks/audits of networks and infrastructure (remote & on-site) Deliver remedial fixes and manage follow-up actions after audits Onboard new sites and align them to agreed MSP standards Keep documentation accurate and current (networks, systems, applications, infrastructure) Provide a great support experience for users at all levels of IT confidence Support Cyber Essentials assessments and renewals/recertifications Skills & experience Essential Full UK driving licence 3+ years' IT experience (MSP experience highly desirable) Broad knowledge of desktop support, network infrastructure, and Microsoft 365 Desirable (training available) Windows Server & Desktop Microsoft 365 and Azure administration Troubleshooting: Windows, macOS, iOS, Android Cyber Essentials framework experience Benefits Salary 28k- 34k dependant on experience Up to 28 days holiday + bank holidays Pension, healthcare, private medical & dental insurance Sick pay, gym membership, cycle to work scheme Free parking, free workwear, casual dress Company events, employee discounts, discounted/free food Ongoing training and career development
Senior IT Service Manager Location: Thorpe Park , Leeds, Hybrid working Join us as Senior IT Service Manager and play a key role in keeping our technology reliable for colleagues and customers. You'll shape and deliver our IT service strategy, ensuring consistent services across the business and strong performance from partners such as Fujitsu, Microsoft, Maintel, CloudClevr and others. The role oversees core IT service processes - incident, problem, change and service introduction - setting clear standards, managing risks, and driving operational resilience and disaster recovery with robust, tested plans. A focus on continual improvement is essential, monitoring SLAs and KPIs and promoting best practice frameworks like ITIL. Strong relationship building is key, acting as an escalation point, collaborating with senior leaders, and engaging with suppliers. You'll also lead a high performing IT Service team by setting expectations, coaching for success and promoting accountability and collaboration. Effective budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem, and change management , including minimising impact and managing workarounds/known errors. Proven experience running IT Service/Operations functions in complex or large organisations. Skilled in leading teams ( 5+ FTE ) and managing multiple vendors, including day to day service delivery with major partners such as Fujitsu. Demonstrated track record in optimising IT services , improving service levels, and driving cost efficiency. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help drive the stability, performance and continual improvement of our IT services. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
16/03/2026
Full time
Senior IT Service Manager Location: Thorpe Park , Leeds, Hybrid working Join us as Senior IT Service Manager and play a key role in keeping our technology reliable for colleagues and customers. You'll shape and deliver our IT service strategy, ensuring consistent services across the business and strong performance from partners such as Fujitsu, Microsoft, Maintel, CloudClevr and others. The role oversees core IT service processes - incident, problem, change and service introduction - setting clear standards, managing risks, and driving operational resilience and disaster recovery with robust, tested plans. A focus on continual improvement is essential, monitoring SLAs and KPIs and promoting best practice frameworks like ITIL. Strong relationship building is key, acting as an escalation point, collaborating with senior leaders, and engaging with suppliers. You'll also lead a high performing IT Service team by setting expectations, coaching for success and promoting accountability and collaboration. Effective budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem, and change management , including minimising impact and managing workarounds/known errors. Proven experience running IT Service/Operations functions in complex or large organisations. Skilled in leading teams ( 5+ FTE ) and managing multiple vendors, including day to day service delivery with major partners such as Fujitsu. Demonstrated track record in optimising IT services , improving service levels, and driving cost efficiency. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help drive the stability, performance and continual improvement of our IT services. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
I'm working with an Oxford-based charity with an international reputation that is looking for an IT Manager to take full ownership of their technology landscape and lead them through an exciting period of modernisation. This is a newly created, strategically focused role ideal for someone ready to step beyond day-to-day support and shape a long-term IT roadmap, elevate governance, and build a secure, future-ready infrastructure. The role is hybrid with 1 day a week in the Oxford office (flexible). About the Charity: This health and social-care charity is dedicated to turning people's real care experiences into meaningful improvements for patients, service users, and staff across the UK, with plans to expand internationally. Your work will directly support thousands of patients and families every year, offering a genuine opportunity to make a measurable positive impact. The Role: The charity currently partners with an external MSP for day-to-day support, and they now need a strong internal IT leader to take charge of all strategic decisions. Reporting directly to the CFO, you'll shape technology strategy and long-term planning, oversee hardware and software choices, lead modernisation projects, strengthen security, compliance, and risk management, and manage MSP performance and key vendor relationships. While you'll occasionally assist colleagues with hands-on issues, your primary focus will be leadership, planning, and continuous improvement. Key Opportunities: You'll have the autonomy to reshape systems, strengthen infrastructure, and lead technical and cultural change. You will: Modernise and redesign the tech landscape Strengthen security & compliance (ISO 27001, ISO 27701, Cyber Essentials/Plus) Partner with the Governance Manager on data governance Ensure staff feel confident and supported with technology What You'll Ideally Bring: Proven IT Manager experience Strong strategic thinking Deep Microsoft expertise Solid networking & hardware knowledge Clear understanding of data governance Excellent communication skills Collaborative, people-focused leadership style In return, they offer hybrid working (1 day in Oxford , flexible), 57,000- 61,000 salary, up to 8% matched pension , life insurance at four times salary, flexible working around core hours, two annual pay reviews , and full support for training and professional development (alongside other great benefits). If you're an experienced IT leader seeking real influence, autonomy, and meaningful impact, this is an excellent opportunity. Please apply or contact Matthew MacAlpine at Cathcart Technology. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
16/03/2026
Full time
I'm working with an Oxford-based charity with an international reputation that is looking for an IT Manager to take full ownership of their technology landscape and lead them through an exciting period of modernisation. This is a newly created, strategically focused role ideal for someone ready to step beyond day-to-day support and shape a long-term IT roadmap, elevate governance, and build a secure, future-ready infrastructure. The role is hybrid with 1 day a week in the Oxford office (flexible). About the Charity: This health and social-care charity is dedicated to turning people's real care experiences into meaningful improvements for patients, service users, and staff across the UK, with plans to expand internationally. Your work will directly support thousands of patients and families every year, offering a genuine opportunity to make a measurable positive impact. The Role: The charity currently partners with an external MSP for day-to-day support, and they now need a strong internal IT leader to take charge of all strategic decisions. Reporting directly to the CFO, you'll shape technology strategy and long-term planning, oversee hardware and software choices, lead modernisation projects, strengthen security, compliance, and risk management, and manage MSP performance and key vendor relationships. While you'll occasionally assist colleagues with hands-on issues, your primary focus will be leadership, planning, and continuous improvement. Key Opportunities: You'll have the autonomy to reshape systems, strengthen infrastructure, and lead technical and cultural change. You will: Modernise and redesign the tech landscape Strengthen security & compliance (ISO 27001, ISO 27701, Cyber Essentials/Plus) Partner with the Governance Manager on data governance Ensure staff feel confident and supported with technology What You'll Ideally Bring: Proven IT Manager experience Strong strategic thinking Deep Microsoft expertise Solid networking & hardware knowledge Clear understanding of data governance Excellent communication skills Collaborative, people-focused leadership style In return, they offer hybrid working (1 day in Oxford , flexible), 57,000- 61,000 salary, up to 8% matched pension , life insurance at four times salary, flexible working around core hours, two annual pay reviews , and full support for training and professional development (alongside other great benefits). If you're an experienced IT leader seeking real influence, autonomy, and meaningful impact, this is an excellent opportunity. Please apply or contact Matthew MacAlpine at Cathcart Technology. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
IT Project Manager Location: Horsham or Watford (Hybrid) Contract: 6 Months Rate: 500 per day Start: March 2026 We are seeking an experienced IT Project Manager to join a large, well-established organisation delivering multiple concurrent ICT projects within a structured governance environment. This is an excellent opportunity for a delivery-focused Project Manager who thrives in complex environments and is confident managing full lifecycle technology projects from initiation through to successful deployment. The Role Reporting to the IT Programme Manager, you will be responsible for delivering multiple IT projects simultaneously, ensuring they are completed on time, within budget, and to agreed quality standards. You will work closely with internal technical teams, business stakeholders, and third-party suppliers to ensure effective coordination and delivery. This role combines elements of: Project Management Business Analysis Test Management Vendor & Stakeholder Management Key Responsibilities Lead end-to-end delivery of ICT projects Develop and maintain detailed project plans Manage budgets, risks, issues, and dependencies Ensure adherence to governance and reporting frameworks Coordinate cross-functional technical teams Manage third-party vendors and suppliers Support business analysis activities where required Oversee testing phases and ensure quality assurance Required Experience Proven experience delivering multiple concurrent IT projects Azure experiance ArcGis Experiance Strong stakeholder and supplier management skills Experience working within structured governance frameworks Solid understanding of full project lifecycle delivery Ability to operate effectively in complex organisational environments Desirable Prince2 and/or Agile certification Experience across infrastructure or enterprise systems projects This role would suit a confident, delivery-focused Project Manager who can balance governance discipline with practical execution. If you are available for a March start and looking for your next contract opportunity, please apply with your updated CV. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
16/03/2026
Contractor
IT Project Manager Location: Horsham or Watford (Hybrid) Contract: 6 Months Rate: 500 per day Start: March 2026 We are seeking an experienced IT Project Manager to join a large, well-established organisation delivering multiple concurrent ICT projects within a structured governance environment. This is an excellent opportunity for a delivery-focused Project Manager who thrives in complex environments and is confident managing full lifecycle technology projects from initiation through to successful deployment. The Role Reporting to the IT Programme Manager, you will be responsible for delivering multiple IT projects simultaneously, ensuring they are completed on time, within budget, and to agreed quality standards. You will work closely with internal technical teams, business stakeholders, and third-party suppliers to ensure effective coordination and delivery. This role combines elements of: Project Management Business Analysis Test Management Vendor & Stakeholder Management Key Responsibilities Lead end-to-end delivery of ICT projects Develop and maintain detailed project plans Manage budgets, risks, issues, and dependencies Ensure adherence to governance and reporting frameworks Coordinate cross-functional technical teams Manage third-party vendors and suppliers Support business analysis activities where required Oversee testing phases and ensure quality assurance Required Experience Proven experience delivering multiple concurrent IT projects Azure experiance ArcGis Experiance Strong stakeholder and supplier management skills Experience working within structured governance frameworks Solid understanding of full project lifecycle delivery Ability to operate effectively in complex organisational environments Desirable Prince2 and/or Agile certification Experience across infrastructure or enterprise systems projects This role would suit a confident, delivery-focused Project Manager who can balance governance discipline with practical execution. If you are available for a March start and looking for your next contract opportunity, please apply with your updated CV. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
A leading IT Consultancy is seeking an SC Cleared Technical Architect on a contract basis to work on a project with a Government client. The role will be fully remote based. You will need to hold an active SC Clearance that has not lapsed. The SC Cleared Technical Solution Architect will analyse the technology landscape, identify opportunities for improvement, and define architectures that support long-term digital transformation. You will collaborate closely with developers, SRE and security specialists, product managers, user researchers, designers, and delivery managers to guide technical direction across multiple service lines. Essential Skills & Experience Significant experience as a technical or solution architect in complex digital or enterprise environments. Strong software engineering foundation, with practical knowledge of modern application architectures (eg, microservices, APIs, distributed systems). Proven ability to design and document architectures using visual modelling techniques such as C4, UML, and data flow diagrams. Hands-on experience with at least one major cloud provider, ideally AWS, including Infrastructure as Code, platform services, networking, and security controls. Deep understanding of secure and resilient system design, including authentication patterns, threat modelling, performance considerations, and observability. Familiarity with Ruby, Python, or Java, and modern development practices such as CI/CD, TDD, and containerisation. Experience guiding technology decisions, evaluating options, and influencing senior stakeholders. Strong understanding of data modelling, integration approaches, API design, messaging patterns, and interoperability challenges. Exceptional communication skills, with the ability to simplify complex topics and build consensus across diverse groups. Ability to work across the full delivery life cycle, from discovery through implementation and service transition.
16/03/2026
Contractor
A leading IT Consultancy is seeking an SC Cleared Technical Architect on a contract basis to work on a project with a Government client. The role will be fully remote based. You will need to hold an active SC Clearance that has not lapsed. The SC Cleared Technical Solution Architect will analyse the technology landscape, identify opportunities for improvement, and define architectures that support long-term digital transformation. You will collaborate closely with developers, SRE and security specialists, product managers, user researchers, designers, and delivery managers to guide technical direction across multiple service lines. Essential Skills & Experience Significant experience as a technical or solution architect in complex digital or enterprise environments. Strong software engineering foundation, with practical knowledge of modern application architectures (eg, microservices, APIs, distributed systems). Proven ability to design and document architectures using visual modelling techniques such as C4, UML, and data flow diagrams. Hands-on experience with at least one major cloud provider, ideally AWS, including Infrastructure as Code, platform services, networking, and security controls. Deep understanding of secure and resilient system design, including authentication patterns, threat modelling, performance considerations, and observability. Familiarity with Ruby, Python, or Java, and modern development practices such as CI/CD, TDD, and containerisation. Experience guiding technology decisions, evaluating options, and influencing senior stakeholders. Strong understanding of data modelling, integration approaches, API design, messaging patterns, and interoperability challenges. Exceptional communication skills, with the ability to simplify complex topics and build consensus across diverse groups. Ability to work across the full delivery life cycle, from discovery through implementation and service transition.
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits Competitive salary Target based commission package Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Sickness & Disability income protection from 3rd anniversary On site gym membership at our Kensington Office. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
16/03/2026
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits Competitive salary Target based commission package Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Sickness & Disability income protection from 3rd anniversary On site gym membership at our Kensington Office. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Role Title: Event Management Consultant Location: Hybrid - 2-3 days per week onsite in Corsham Duration: 6 months Rate £300 per day inside ir35 Active SC clearance required Description We are currently seeking an experienced Event Management Consultant to join a dynamic Hosting and Tooling Team supporting enterprise-level operational tooling and monitoring environments. This role will involve a combination of BAU and project delivery, working alongside Engineers, Analysts, and Consultants to deliver high-quality tooling solutions for secure client environments. Role Responsibilities As an Event Management Consultant, you will: Work directly with client teams, providing technical guidance and operational support. Design and implement event management policies for internal services and client distribution solutions. Provide high-level functional system analysis to support client requirements. Maintain and support operational tooling platforms in line with service deliverables. Contribute to project delivery, collaborating with internal and external Project Managers. Produce technical documentation and architectural diagrams. Build and maintain operational dashboards to support monitoring and reporting requirements. Enhance automation and monitoring capabilities through Scripting and integration. Skills & Experience Successful candidates will demonstrate experience with enterprise monitoring platforms and infrastructure environments, including: Experience managing enterprise tooling such as BMC TrueSight, BMC Discovery, and Splunk (Essential) Agent deployment and management across large environments. Tool installation, configuration, and customisation. SNMP MIB Management. Experience supporting Windows, AIX, and Linux environments. Scripting experience with Python and/or PowerShell. Experience with monitoring tools such as: Zabbix Nagios HP Openview Solarwinds IBM Tivoli Monitoring IBM Tivoli Netcool Strong understanding of networking concepts and protocols. Experience building automation and integrations using APIs (REST). Advanced Splunk expertise, including: Rule creation and advanced logic Splunk Query Language (SPL) SQL coding Dashboard development If this Event Management Consultant role is of interest apply now!
16/03/2026
Contractor
Role Title: Event Management Consultant Location: Hybrid - 2-3 days per week onsite in Corsham Duration: 6 months Rate £300 per day inside ir35 Active SC clearance required Description We are currently seeking an experienced Event Management Consultant to join a dynamic Hosting and Tooling Team supporting enterprise-level operational tooling and monitoring environments. This role will involve a combination of BAU and project delivery, working alongside Engineers, Analysts, and Consultants to deliver high-quality tooling solutions for secure client environments. Role Responsibilities As an Event Management Consultant, you will: Work directly with client teams, providing technical guidance and operational support. Design and implement event management policies for internal services and client distribution solutions. Provide high-level functional system analysis to support client requirements. Maintain and support operational tooling platforms in line with service deliverables. Contribute to project delivery, collaborating with internal and external Project Managers. Produce technical documentation and architectural diagrams. Build and maintain operational dashboards to support monitoring and reporting requirements. Enhance automation and monitoring capabilities through Scripting and integration. Skills & Experience Successful candidates will demonstrate experience with enterprise monitoring platforms and infrastructure environments, including: Experience managing enterprise tooling such as BMC TrueSight, BMC Discovery, and Splunk (Essential) Agent deployment and management across large environments. Tool installation, configuration, and customisation. SNMP MIB Management. Experience supporting Windows, AIX, and Linux environments. Scripting experience with Python and/or PowerShell. Experience with monitoring tools such as: Zabbix Nagios HP Openview Solarwinds IBM Tivoli Monitoring IBM Tivoli Netcool Strong understanding of networking concepts and protocols. Experience building automation and integrations using APIs (REST). Advanced Splunk expertise, including: Rule creation and advanced logic Splunk Query Language (SPL) SQL coding Dashboard development If this Event Management Consultant role is of interest apply now!
Application Security Architect Onsite in Bracknell Eligible for DV clearance £65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Support monitoring and investigation of communications platforms such as email and XMPP-based chat, including the ability to review underlying conversation data where required for security analysis Contribute to file validation and inspection processes, ensuring transferred files conform to expected formats and security controls Your technical background;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory , including Group Policy (GPO), DNS integration, LDAP directory structures, and directory management/maintenance Resource management of server platforms and optimisation of system performance Trellix/McAfee security platforms SIEM integration , including syslog creation, forwarding and reporting pipelines Email security standards and protocols Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex) , particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Gateway Technologies Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Security & Web Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
16/03/2026
Full time
Application Security Architect Onsite in Bracknell Eligible for DV clearance £65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Support monitoring and investigation of communications platforms such as email and XMPP-based chat, including the ability to review underlying conversation data where required for security analysis Contribute to file validation and inspection processes, ensuring transferred files conform to expected formats and security controls Your technical background;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory , including Group Policy (GPO), DNS integration, LDAP directory structures, and directory management/maintenance Resource management of server platforms and optimisation of system performance Trellix/McAfee security platforms SIEM integration , including syslog creation, forwarding and reporting pipelines Email security standards and protocols Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex) , particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Gateway Technologies Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Security & Web Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.
Job Description Are you an experienced Business Analyst ready to make an impact? Join our Group Technology team at Connells Group as a Business Analyst, where you'll work closely with engineers and business stakeholders to understand day-to-day processes, analyse operational needs, and translate requirements into clear Business Requirement Specifications or User Stories. The CPE team is responsible for maintaining and supporting key business systems, as well as managing incidents through ServiceNow, coordinating regular software releases, and addressing technical debt. We offer a hybrid working arrangement, with two days per week in our Milton Keynes office. Key responsibilities: Elicit and capture business requirements Produce clear, concise business requirements documents and user stories Proactively work with senior business managers to understand their business processes and needs Foster a culture of creating excellent working relationships with staff at all levels Work closely with Lead Engineers and Architects to ensure that requirements are addressed within technical specifications Translate current state (legacy) processes and system behaviours into target state designs aligned to the Connells X platform (Azure) Continually communicate to clients on project progression and clarification of requirements Provide application support as required Receive and collate all feedback and change requests from the business Represent the Business Analysis team at business meetings including making presentations Support the project management of changes into the production environment Document application and data flows, including key integrations, data transformations and dependencies Use strong SQL and database analysis skills to understand existing data structures, perform data profiling and support migration planning Provide application support as required, including investigation of issues using SQL and system logs where appropriate Mapping and documenting interfaces between legacy and new systems Experience & Skills Required: Essential Strong analytical skills, with the ability to understand complex systems and data flows Strong SQL and understanding of DB and Cloud services Excellent written and verbal communication skills Ability to communicate with stakeholders at all levels Experience working in Agile/Scrum Desirable BSC Diploma in Business Analysis (ISEB) Proficient in using Diagramming tools (Visio/Draw.io/Miro) Experience in migrating to Cloud platforms (Azure) Awareness of CI/CD pipelines, git based workflows and concepts such as Infrastructure-as-code (e.g. Terraform) Experience migrating legacy applications or data to modern platforms or cloud environments Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00794
16/03/2026
Full time
Job Description Are you an experienced Business Analyst ready to make an impact? Join our Group Technology team at Connells Group as a Business Analyst, where you'll work closely with engineers and business stakeholders to understand day-to-day processes, analyse operational needs, and translate requirements into clear Business Requirement Specifications or User Stories. The CPE team is responsible for maintaining and supporting key business systems, as well as managing incidents through ServiceNow, coordinating regular software releases, and addressing technical debt. We offer a hybrid working arrangement, with two days per week in our Milton Keynes office. Key responsibilities: Elicit and capture business requirements Produce clear, concise business requirements documents and user stories Proactively work with senior business managers to understand their business processes and needs Foster a culture of creating excellent working relationships with staff at all levels Work closely with Lead Engineers and Architects to ensure that requirements are addressed within technical specifications Translate current state (legacy) processes and system behaviours into target state designs aligned to the Connells X platform (Azure) Continually communicate to clients on project progression and clarification of requirements Provide application support as required Receive and collate all feedback and change requests from the business Represent the Business Analysis team at business meetings including making presentations Support the project management of changes into the production environment Document application and data flows, including key integrations, data transformations and dependencies Use strong SQL and database analysis skills to understand existing data structures, perform data profiling and support migration planning Provide application support as required, including investigation of issues using SQL and system logs where appropriate Mapping and documenting interfaces between legacy and new systems Experience & Skills Required: Essential Strong analytical skills, with the ability to understand complex systems and data flows Strong SQL and understanding of DB and Cloud services Excellent written and verbal communication skills Ability to communicate with stakeholders at all levels Experience working in Agile/Scrum Desirable BSC Diploma in Business Analysis (ISEB) Proficient in using Diagramming tools (Visio/Draw.io/Miro) Experience in migrating to Cloud platforms (Azure) Awareness of CI/CD pipelines, git based workflows and concepts such as Infrastructure-as-code (e.g. Terraform) Experience migrating legacy applications or data to modern platforms or cloud environments Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00794
Job Description: We are seeking a highly experienced STIBO STEP Developer with strong expertise in implementing and supporting Stibo Systems STEP (MDM/PIM) solutions within the Hospitality industry . The ideal candidate will have deep experience in managing and governing master data across hospitality ecosystems including: Hotel properties and locations Rooms and amenities Food and beverage catalogs Service offerings Vendor and supplier data Digital assets (images, menus, promotional content) Customer and loyalty-related product data This role requires both strong technical STIBO skills and a clear understanding of hospitality business processes. Key Responsibilities STIBO STEP Development Design and implement STEP data models tailored for hospitality master data Configure object types such as: Hotel properties Room categories Service packages FandB products Amenities Seasonal promotions Develop and maintain: Business rules (JavaScript-based) Workflow processes for product/service approvals Data validation and quality rules Matching and deduplication logic Hospitality-Focused Responsibilities Enable centralized product/service data for: Booking platforms Property Management Systems (PMS) Revenue Management Systems (RMS) POS systems Website and mobile apps Support multi-property and multi-brand data hierarchies Manage localization (multi-language, multi-currency support) Support seasonal and promotional catalog updates Enable syndication to OTAs (Online Travel Agencies) Maintain regulatory compliance data (food labeling, regional regulations) Integration and Technical Develop inbound/outbound interfaces between STEP and: PMS (Opera, etc.) ERP systems CRM and loyalty platforms E-commerce and booking engines Digital Asset Management systems Work with REST/SOAP APIs, XML, JSON, CSV Build custom extensions using Java Optimize performance for high-volume hospitality data Required Technical Skills Core STIBO Expertise 5+ years hands-on experience with Stibo STEP Strong knowledge of: Data modeling (hierarchies, classifications) Workflow configuration Business rule scripting Import/Export manager Event processors Experience in: Data quality frameworks Survivorship rules Reference data management Programming and Integration Strong in Java and JavaScript Experience with: REST and SOAP web services SQL XML/JSON processing Middleware exposure (MuleSoft, Boomi, Informatica) preferred Infrastructure Experience with Oracle / SQL Server Linux/Unix environment knowledge CI/CD and Git Experience with STEP SaaS/Cloud deployments preferred Hospitality Domain Experience Experience working with: Hotel chains / hospitality groups Multi-property enterprise data environments Food and Beverage product data management Understanding of: Property Management Systems (PMS) Reservation and booking ecosystems Rate plans and room inventory models Seasonal pricing structures Hospitality regulatory compliance Exposure to OTA integrations and digital distribution Soft Skills Strong stakeholder management with hospitality business teams Ability to translate hotel operations requirements into MDM solutions Experience working with global, distributed property teams Strong communication and documentation skills Experience mentoring junior team members Nice to Have Experience with: Data governance programs in hospitality Cloud platforms (Azure/AWS) Multi-brand enterprise hospitality environments STIBO certification Experience supporting global hotel chains Educational Qualifications Bachelor's or Master's degree in Computer Science, IT, or related field Key Competencies Enterprise Master Data Management Hospitality product and service data governance Multi-brand and multi-property hierarchy management Integration architecture Data quality and compliance management
16/03/2026
Contractor
Job Description: We are seeking a highly experienced STIBO STEP Developer with strong expertise in implementing and supporting Stibo Systems STEP (MDM/PIM) solutions within the Hospitality industry . The ideal candidate will have deep experience in managing and governing master data across hospitality ecosystems including: Hotel properties and locations Rooms and amenities Food and beverage catalogs Service offerings Vendor and supplier data Digital assets (images, menus, promotional content) Customer and loyalty-related product data This role requires both strong technical STIBO skills and a clear understanding of hospitality business processes. Key Responsibilities STIBO STEP Development Design and implement STEP data models tailored for hospitality master data Configure object types such as: Hotel properties Room categories Service packages FandB products Amenities Seasonal promotions Develop and maintain: Business rules (JavaScript-based) Workflow processes for product/service approvals Data validation and quality rules Matching and deduplication logic Hospitality-Focused Responsibilities Enable centralized product/service data for: Booking platforms Property Management Systems (PMS) Revenue Management Systems (RMS) POS systems Website and mobile apps Support multi-property and multi-brand data hierarchies Manage localization (multi-language, multi-currency support) Support seasonal and promotional catalog updates Enable syndication to OTAs (Online Travel Agencies) Maintain regulatory compliance data (food labeling, regional regulations) Integration and Technical Develop inbound/outbound interfaces between STEP and: PMS (Opera, etc.) ERP systems CRM and loyalty platforms E-commerce and booking engines Digital Asset Management systems Work with REST/SOAP APIs, XML, JSON, CSV Build custom extensions using Java Optimize performance for high-volume hospitality data Required Technical Skills Core STIBO Expertise 5+ years hands-on experience with Stibo STEP Strong knowledge of: Data modeling (hierarchies, classifications) Workflow configuration Business rule scripting Import/Export manager Event processors Experience in: Data quality frameworks Survivorship rules Reference data management Programming and Integration Strong in Java and JavaScript Experience with: REST and SOAP web services SQL XML/JSON processing Middleware exposure (MuleSoft, Boomi, Informatica) preferred Infrastructure Experience with Oracle / SQL Server Linux/Unix environment knowledge CI/CD and Git Experience with STEP SaaS/Cloud deployments preferred Hospitality Domain Experience Experience working with: Hotel chains / hospitality groups Multi-property enterprise data environments Food and Beverage product data management Understanding of: Property Management Systems (PMS) Reservation and booking ecosystems Rate plans and room inventory models Seasonal pricing structures Hospitality regulatory compliance Exposure to OTA integrations and digital distribution Soft Skills Strong stakeholder management with hospitality business teams Ability to translate hotel operations requirements into MDM solutions Experience working with global, distributed property teams Strong communication and documentation skills Experience mentoring junior team members Nice to Have Experience with: Data governance programs in hospitality Cloud platforms (Azure/AWS) Multi-brand enterprise hospitality environments STIBO certification Experience supporting global hotel chains Educational Qualifications Bachelor's or Master's degree in Computer Science, IT, or related field Key Competencies Enterprise Master Data Management Hospitality product and service data governance Multi-brand and multi-property hierarchy management Integration architecture Data quality and compliance management
