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3rd Line ICT Support Engineer
Derbyshire Fire & Rescue Service Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
03/04/2025
Full time
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
IT Solution Architect
BDO UK City, London
15/12/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the I T Architecture team , the purpose of this role is to lead in designing, planning , and delivering solutions in collaboration with our Innovation & Digi tal Office and the business streams . Some of these solutions will be derived from innovation ideas that are being generated with in the business. You'll w ork closely with other A rchitects , and Innovation Managers to ensure new solutions address a business problem whil st adhering to our architectural design and enterprise strategy . In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery . Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll : Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad . Participate in the discovery of new opportunities, turning problems statements into business outcome dri ven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience . Contribute to the growth of the IT Architecture function and its practices , ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical , delivery , and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation . You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties . Experience working with the following technologies: JavaScript, React, C# . NET , Python, SQL, APIs , Azure, Power Platform, SaaS , PaaS , IaC . Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP , MCP etc . Experience in architecture and software development methodologies , and design techniques e.g. Agile, C4, UML , TOGAF , Microsoft Well-Architected Framework , design patterns . Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX , Lucidchart , Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Product Performance & Insights Manager
Mastercard
15/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights ManagerOverview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the products measurement framework. All About You Essential Knowledge, Skills, and Experience Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. Comfort operating in global, cross-functional environments with evolving priorities. Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
IT Solution Architect
BDO UK City, London
15/12/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the I T Architecture team , the purpose of this role is to lead in designing, planning , and delivering solutions in collaboration with our Innovation & Digi tal Office and the business streams . Some of these solutions will be derived from innovation ideas that are being generated with in the business. You'll w ork closely with other A rchitects , and Innovation Managers to ensure new solutions address a business problem whil st adhering to our architectural design and enterprise strategy . In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery . Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll : Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad . Participate in the discovery of new opportunities, turning problems statements into business outcome dri ven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience . Contribute to the growth of the IT Architecture function and its practices , ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical , delivery , and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation . You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties . Experience working with the following technologies: JavaScript, React, C# . NET , Python, SQL, APIs , Azure, Power Platform, SaaS , PaaS , IaC . Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP , MCP etc . Experience in architecture and software development methodologies , and design techniques e.g. Agile, C4, UML , TOGAF , Microsoft Well-Architected Framework , design patterns . Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX , Lucidchart , Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Software Developer
TransUnion Alderley Edge, Cheshire
14/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Software Developer to join our growing Integrations and Decisioning team. Day to Day You'll Be: Design and build reliable backend systems and infrastructure tooling Use TDD to write high-quality, maintainable code and build out automated test suites Own reliability, observability, and performance of key services Collaborate with clients to understand requirements, debug issues, and propose solutions Drive improvements to system architecture, automation, and deployment processes Mentor junior developers and contribute to a strong engineering culture Take ownership of problems-investigate, iterate, and fix Essential Skills & Experience: Strong programming skills in Node.js or similar backend language Understanding of TDD and a focus on automated testing Comfort working directly with clients to gather requirements and debug issues Strong problem-solving skills and a desire to understand the root cause of complex issues Clear communicator-both in writing and on calls Desirable Skills & Experience: Experience owning backend systems in production environments Experience with Cloud Platforms AWS or GCP Infrastructure-as-code, CI/CD, and observability tooling Experience scaling systems under sustained load Contributions to internal tooling or open source Experience with large datasets and machine learning models Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) Job Title Sr Engineer, Software Development
Health & Safety Incident Response Manager
Project People Reading, Oxfordshire
12/12/2025
Contractor
At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
Group IT Manager
Michael Page Ebbw Vale, Gwent
12/12/2025
Full time
The Group IT Manager will oversee and manage the IT operations and infrastructure within the industrial and manufacturing sector. This role is based in Ebbw Vale and requires a strategic approach to ensure seamless technology integration and functionality. Client Details This opportunity is with a well-established organisation within the industrial and manufacturing industry. Operating as a medium-sized enterprise, the company is committed to innovation and delivering high-quality products and services. Description Manage and oversee the IT infrastructure & Business Systems, ensuring optimal performance and security. Develop and implement technology strategies to support business objectives. Lead IT projects, including system upgrades and new technology implementations. Ensure compliance with industry standards and regulations. Provide technical support and guidance to internal teams. Collaborate with key stakeholders to understand and meet IT requirements. Manage budgets and allocate resources effectively for IT operations. Maintain and improve cybersecurity measures across the organisation. Profile A successful Group IT Manager should have: A strong background in IT management within the industrial or manufacturing sector. Proficiency in managing IT infrastructure and systems. Experience in leading IT projects and implementing new technologies. Knowledge of cybersecurity practices and compliance requirements. Excellent problem-solving and decision-making skills. The ability to collaborate effectively with diverse teams and stakeholders. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position with stability and growth opportunities. 5 days a week on site Comprehensive benefits package - Healthcare, pension, car allowance. Chance to work in a reputable company within the industrial and manufacturing sector. Opportunities for professional development and career progression. This is an excellent opportunity for a Group IT Manager looking to make an impact in Ebbw Vale. If you have the skills and experience required, we encourage you to apply today!
Technical Project Manager - Divestiture - Birmingham - Contract
CBSbutler Holdings Limited trading as CBSbutler City, Birmingham
12/12/2025
Contractor
Contract Technical Project Manager - Divestiture and Data Centre Duration: 12 months Contract Location: Birmingham Hybrid - 3 days per week on site Rate: (Apply online only) per day Inside IR35 We are seeking an experienced Technical Project Manager with strong divestiture and data centre experience to join a major programme in Banking. You will manage a a large portfolio of deliverables to challenging timelines, working closely with global stakeholders across a complex environment. Responsibilities include: Manage a range of complex workstreams against challenging timelines Ensure clear ownership and accountability across diverse teams Build effective relationships and influence stakeholders across the organisation Oversee technical elements related to infrastructure and system connectivity Proactively identify, assess and address risks and issues Provide structured planning, organisation and communication support to senior leadership Skills and experience: Proven track record delivering complex technical projects Strong understanding of infrastructure technologies and connectivity Divestiture and data centre migration experience Excellent stakeholder communication and engagement Experience navigating large, complex enterprise environments Banking experience Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Senior Environmental Data Scientist/Hydrologist
Focus Resourcing Wallingford, Oxfordshire
12/12/2025
Full time
Location: Wallingford, UK (Remote considered) Hours: Full-time (part-time considered) Closing Date: 9 January 2026 Shape the future of hydrology and climate resilience. Our client is offering an exciting opportunity for an ambitious, collaborative Environmental Data Scientist or Hydrologist to join our clients growing software development team in Wallingford. If you want to innovate, solve real-world water challenges, and influence national environmental tools, we'd love to hear from you. In this role you will play a key role in developing our hydrological methods, modelling tools, and national design-standard software. Working at the intersection of hydrology, data science, and software development, you'll contribute to new methodologies, develop machine learning approaches, and support the scientific foundations of our products. You'll help advance the science powering products such as: Qube - our clients online water resources modelling platform, incorporating the CERF rainfall-runoff model. FEH Flood Modelling Suite - ReFH2 and WINFAP5, the UK's trusted flood estimation tools. Your role: Develop and manage hydrological methods for Qube. Contribute to ReFH2 and WINFAP5 development. Explore and implement machine learning enhancements to hydrological models. Support scientific research and integrate findings into commercial software. Work closely with regulators and users to ensure compliance, quality, and usability. Required Skills & Experience A good degree (2:1+) in a numerate discipline (Hydrology, Environmental Science, Civil Engineering, etc.). Strong programming skills in Python and/or R. Experience developing machine learning models for environmental or complex datasets. Confidence working with spatial/temporal datasets (NetCDF, ASCII, etc.). Excellent communication skills for both technical and non-technical audiences. Demonstrable experience in hydrology or water-related environmental science. A relevant postgraduate qualification is welcome but not essential. What you can expect in year one: Build deep expertise in Qube, CERF, and the FEH flood modelling suite. Develop Python modules and apply ML methods to hydrological problems. Become familiar with UK water environment regulatory frameworks. Collaborate with leading UKCEH scientists and liaise with UK regulators. Produce high-quality technical reports. Begin your journey toward professional chartership (e.g., CIWEM). Following your first year, opportunities include: Influencing the strategic development of our software products. Leading R&D projects as a Project Manager. Helping develop client proposals. Contributing to our strategic marketing and product development plans. Benefits & Culture Our client is an employee-owned trust, who invests in their people and their wellbeing. 40+ days holiday (with buy/sell options). Profit-share and tax-free bonuses through employee ownership. Matched pension contributions (5-10%). Health plan, Cycle to Work, Environment Day. 5 days training per year, plus support towards chartership. Flexible working arrangements. Financial support for professional memberships Formal appraisal and personal development planning Flexible working hours High-quality IT infrastructure & personal computing budget Fun annual staff events (axe throwing, escape rooms, and more)
IT Helpdesk Manager
Serveline IT Ltd
12/12/2025
Full time
IT Helpdesk Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office in Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one s and working with individuals to address areas for improvement and recognising outstanding performance. Acting as a role model and coach to all members of the team, leading by example, to demonstrate high standards of performance and customer service. Manage the balance of resources across the day, ensuring that workloads / service requests are correctly prioritised and helpdesk coverage is scheduled appropriately. Acting as the initial point of contact for the team with the aim of reducing the need for escalation to the wider management team. Having previous experience of a technical support role, supporting the IT Infrastructure for multiple external customers Ensure that support requests are managed professionally and are recorded clearly and accurately, suitable for interpretation by another team member Ensure that communication with the customer is maintained throughout the support request lifecycle, keeping them informed of their support request through to resolution Phone based and hands-on technical/desktop support and general troubleshooting Liaising with 3rd party companies as required Producing and maintaining support and customer documentation Driving resolutions where necessary Ensuring customer requirements are met, root cause issues are investigated and resolved Having knowledge and experience in the following areas: PC Desktop Systems - Microsoft Windows Operating Systems, Microsoft Office Applications Windows Server and Active Directory administration Microsoft 365 Services Broad understanding of IT Infrastructure, including networks, email systems and Cloud-based IT solutions Previous staff and team supervision Personal Qualities: Have a professional and can-do attitude with colleagues and customers Possess excellent communications skills Be able to work independently and as part of a team Be able to work under pressure Be self-motivated and have the ability to motivate others Demonstrate a methodical and structured approach to work Have a commitment to quality, and actively seek improvements to work methods and processes Have the ability to deal with ambiguity Have the confidence to deal with people at all levels Have the ability to travel when required Have an interest in technology With our support, have the desire to achieve Microsoft accreditation
IT Manager
KAG Recruitment Consultancy
12/12/2025
Full time
Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Glasgow. Our client, known for their innovative approach and commitment to excellence, is at a pivotal point in their journey. They're ready to welcome an IT Manager who's not just looking for a job but is eager to be part of a story of transformation and growth. This is where you come in. Position: IT Manager Location: Glasgow Offer: Upto 50,000 DOE Engagement: Permanent Hours: Monday-Friday - Standard operating hours for the role will be 08:30 - 17:30, however there will be a requirement to be flexible within that to adjust to business demands/ projects/ spending time with the team. Purpose of The Role: As the IT Manager, you're stepping into a world where technology meets tradition, where your leadership will ensure the smooth running of all IT services on site whilst developing the existing onsite IT team. You will have the ability to drive the site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success within the role, Your Mission: Be the guardian of IT services, ensuring downtime is a tale of the past with your proactive and preventative strategies. Take charge of bespoke applications on the factory floor, making sure our client's products are traced and labelled with precision. Oversee the IT landscape, ensuring the infrastructure is both resilient and secure against the backdrop of a dynamic manufacturing environment. Lead on the continuous development of site initiatives, whether its overhauling the underlying infrastructure to ensuring that our end users are receiving the full benefits of our digital tools. Develop and test disaster recovery plans that align with our overarching goals for business continuity. Keep a diligent record of IT challenges, ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory, and domain management tools. Experience leading teams and delivering digital transformation initiatives Brings a problem-solving mindset to the table, capable of adapting to change and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when needed. Why This Role Is For You: Impact: Play a pivotal role in shaping the future of IT at a leading manufacturing site Growth: Enjoy opportunities for professional development and career progression. Community: Be part of a collaborative team where your work directly contributes to business success. Join Us On This Journey: If you're ready to play a pivotal role in our client's next chapter, driving technological excellence and innovation, we want to hear from you. This is your chance to not just do a job but to be part of a story of growth and transformation. Apply now to become the IT Manager who makes a difference every day at our client's manufacturing site in Glasgow.
Senior Infrastructure Engineer
vertex-it-solutions
11/12/2025
Full time
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
Project Manager (Cards and Payments)
Expleo UK LTD Basildon, Essex
11/12/2025
Full time
Overview We are looking for talented Project Managers, ideally with experience in the Cards & Payments domain, to join us at Expleo. This client-facing role will lead projects collaborating with our clients across a wide range of IT deliveries. The successful candidate will be able to work independently and communicate effectively with stakeholders, as well as internal and external teams. You will be expected to be on-client site in Basildon 4 - 5 days per week or as the programme requires. Expleo works across multiple clients and industries, so there is an expectation that you will contribute to the continued growth of the Practice as time allows. Responsibilities Building a strong understanding of end-to-end Cards domain & Functionalities within (eg. Collections, Payments, Interest Calculation, Instalments), user journeys & processes, their supporting technologies. Planning: Build and maintain detailed project plans, ensuring alignment with overall programme objectives RAID Management: Identify, manage, and mitigate Risks, Assumptions, Issues, and Dependencies Finance Management: Monitor project budgets, ensuring cost-effective delivery. Reporting: Provide regular status updates to stakeholders, highlighting progress, risks, and issues. Quality Management: Ensure all deliverables meet the required quality standards. Qualifications Desirable Certifications: MAPM, Scrum Master, PMP, Prince2 Essential skills Good understanding of card payment processes, including transaction lifecycle, authorisation, clearing, and settlement Strong understanding of the systems development lifecycle The ability to understand and lead the construction of system & data integrations Excellent client-facing skills Strong understanding of Waterfall methodologies Strong understanding of Agile (Kanban & Scrum) Experience of working with Programme and Project managers in large deployments People management skills - the ability to lead and focus teams in complex projects Strong self-management - continuous performance is both an objective and a mind-set Desire to continue to build IT domain knowledge- tools, applications, platforms Desire to embrace and work withing new industries Microsoft Project Strong communication skills in English are essential for effectively interacting with clients Experience Experience of leading large scale projects, ideally within the Cards & Payments industry (specialising in one of more - systems development, infrastructure projects, data projects) involving business process and change, organisation change, and multiple large-scale technology components Experience leading Waterfall & Agile Scrum projects Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
National Business Development Manager
Freight Personnel Woolston, Warrington
11/12/2025
Full time
Job Title: Senior Busniess Development Manager Department: New Business Sales Reporting to: Head of Sales Location: Home Based, but must live in the North West area of Manchester, Warrington, Runcorn, Stockport, Blackburn, Bolton, Preston, Bury, Burnley or Liverpool Contract: Permanent Hours: 37.5, Monday-Friday Salary: 50,000 (OTE 75,000) Our client are one of the UK's leading carrier management companies, who work with major brands, with an obsession for driving carrier performance for the benefit of their customers. They are looking for an established Business Development professional based in the Manchester or Liverpool and surrounding area of the North West, Cheshire, Merseyside and Lancashire. You will have several years new business parcel sales experience to join and be part of the growth of their friendly sales team. The ideal candidate will be self-driven and have a demonstrated history of achieving new business targets. They will be reliable and hardworking with a clear focus on implementing new business opportunities for our client whilst maximising revenues and have superb communication skills at all levels and a strong ability to impact and influence. They have exciting growth plans, providing real opportunity for career progression for ambitious individuals. This role has the opportunity to double the salary in commission due to their uncapped structure! Main areas of responsibility - To develop a portfolio of prospects through agreed channels - Gain and implement new business opportunities for our client whilst maximising revenue and margin - Develop and implement an approach to secure competitors in the shortest time possible. - Develop and implement a sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximises growth of existing major account customers to achieve the individual sales (volume and profitability) targets - Continuously develop company knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximise own contribution to selling process. - Promote our clients brand image and values through own appearance and behaviour so that it reflects our clients high standards and develops customers' relationship - Ability to understand customers IT and despatch infrastructure in order to mould solutions to support appropriately. Education & Experience Essential: - Minimum 3+ years new business sales background within the parcel delivery/ logistics sector - Proven track record of hitting new business sales targets - Business/commercial acumen - Ability to source own opportunities through a variety of prospecting techniques - Live in the North West Desirable: - Experience of relationship building and management - Extensive knowledge and experience of selling into retail and Ecommerce - Good understanding of IT / Ecommerce / WMS platforms & integrations Personal: - Self-motivated, ambition to succeed - Ability to communicate at all levels - Problem solving - Decision making - Planning/organisation Salary - 50,000 plus car allowance 9,300, 25 days holiday, pension and High OTE