33 jobs found

UX Designer Remote with very occasional travel 3-month rolling contract - starting January Outside IR35 £400pd *Must have valid SC Clearance and be a UK national* iO are working with an established and successful Digital agency in their search for an UX Designer They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the pubic sector This position is working with a Gov client on a new project that is currently in the discovery phase. We are looking for a creative and user-focused UX/UI Designer to craft intuitive and engaging interfaces for Microsoft Power Platform applications. The ideal candidate will have experience designing for low-code/no-code environments and a strong understanding of user-centered design principles. We are looking for a Designer with experience in: GDS Experience is a must UI/UX design, configuration, and implementation of Microsoft Power Apps canvas, model-driven, and portal applications. Design user interfaces for Canvas and Model-Driven Power Apps Create wireframes, mockups, and interactive prototypes Conduct user research and usability testing to inform design decisions Collaborate with Business Analysts, developers, and stakeholders to align design with business goals Interested in hearing more? Please get in touch with Rebecca Long

Service Designer - need strong Public Sector experience - remote - 3 months, extending to 12 months - £400 Skills/experience -Understand user needs. Collaborate with multidisciplinary teams to understand behaviour and feedback -Good working knowledge of service design in practice -Analyse research findings, data, insight gathering, critical thinking and concept generation -Strong grasp of qualitative/quantitative research methods. Work with researchers to conduct these studies. -Lead workshops to drive actionable outcomes -Support the communication with product owners & policy colleagues to define the customer journey, articulate the vision for products and services -Understand as-is service design and identify improvements. -Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints -Provide support and mentor team members Strong knowledge and proven practical execution of Customer Centric Design Principles Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations Experience in designing, service design blueprints, customer journey and empathy mapping Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP. Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241 Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate. Knowledge of GDS standards

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55k plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing Leading and conducting qualitative and quantitative research (interviews, usability studies, surveys). Championing inclusive design and accessibility throughout the project life cycle. Collaborating with Product Managers, Designers, Developers , and other researchers. Communicating research findings to influence design decisions. Embedding user research best practices across teams. What We're Looking For Proven experience with Government Digital Service (GDS) standards and design principles. Hands-on experience leading user research across multiple phases of a product/service life cycle. Strong stakeholder management and communication skills. Public sector experience is highly desirable. Active SC clearance or eligibility to obtain. Nice to Have Familiarity with accessibility guidelines and assistive technologies. Degree in Psychology, Sociology, Anthropology, HCI, or related field. Accessibility certifications (CPACC, WAS, CPWA) or working towards. Why You'll Love This Role Work on high-profile public sector transformations . Access to training and certifications in digital, cloud, and agile methodologies. Flexible hybrid working and a strong focus on wellbeing and inclusion . Salary up to £55k plus benefits. Interested? Apply today or get in touch for a confidential chat. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 55k plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Performance Analyst 70k - 80k + Benefits UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Data Analyst x3 UK Wide - hybrid travel required 2 days a week 60,000 - 80,000 SC Eligibility will be required for this role thus meaning someone who has been living in the UK for the past 5 years. Are you passionate about turning data into actionable insights that improve digital services? We're looking for a Data Analyst to join our multidisciplinary teams, helping government and private sector clients deliver services that are user-focused, efficient, and impactful. In this role, you'll: Analyse complex datasets to measure service performance and inform decisions. Build dashboards and reporting tools that clearly communicate insights to stakeholders. Work alongside designers, developers, and delivery teams to embed data-driven decision-making. Help ensure services meet the Government Digital Service (GDS) performance framework. Translate data into clear recommendations that enhance the user experience and business outcomes. Mentor junior analysts and share best practices across the team. What we're looking for: Experience in data analysis, performance measurement, or related roles in digital services. Strong skills with tools like Excel, SQL, Python, R, Power BI, Tableau, or Google Analytics. Ability to turn complex data into actionable insights for technical and non-technical audiences. Understanding of user-centred design, Agile delivery, and iterative service improvement. Experience in public sector or regulated environments is a plus.

Senior Data Services Manager (SFIA 6) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced Senior Data Service Designer to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a critical part in shaping, designing and improving data services that support decision-making, public health outcomes and operational efficiency at a national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a Service Designer with significant experience in data-driven projects. Strong understanding of government service standards, GDS approaches and GOV-UK design principles. Expertise in designing services that span digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level 6, including mentoring, influencing and guiding design teams. Role and Responsibilities: Lead the design of end-to-end data services, ensuring they meet user needs and align with government digital and data standards. Work with multidisciplinary teams to integrate data services into wider programme objectives. Champion user-centred design principles, ensuring accessibility, inclusivity and transparency. Define data models, flows and service blueprints that enable effective data collection, sharing and usage. Collaborate with stakeholders across technical, policy and operational teams to ensure alignment and scalability. Provide leadership and guidance to other service designers and contribute to building design capability within the team. Continuously iterating and improving data services based on feedback, analytics and evolving organisational needs. NB: Candidates must be eligible for BPSS security clearance which will processed following successful interviews (5-7 days). Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology?

We're looking for an experienced Service Designer to support the design and improvement of critical public-facing digital services. You'll work across service mapping, co-design, and prototyping to ensure solutions meet user and organisational needs. Key Details: Active SC Clearance required Outside IR35 Remote-first (occasional travel for collaboration sessions) 6-month rolling contract Competitive day rate What we're looking for: Strong background in service design for digital transformation projects Experience working within Agile, multidisciplinary teams Familiarity with GDS Service Standards and user-centred design Excellent stakeholder management and facilitation abilities This is a fantastic chance to make a tangible impact on how users experience essential public services.

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Interaction Designer - Government Project Outside IR35 | £450-£500 per day | Initial 3 months (scope for extension) | Hybrid working An experienced Interaction Designer to join a leading technology consultancy, working on a high-profile Government Alpha phase project. You will play a key role in shaping and prototyping new user journeys, ensuring services are designed to meet user needs and align with Government Digital Service (GDS) standards. The Role Work as part of a multidisciplinary team to design and iterate user journeys in line with GOV.UK design principles Collaborate closely with stakeholders, acting as a business-facing consultant on behalf of the consultancy Apply your knowledge of Alpha/Beta service design, prototyping, and content design to create clear, accessible, and user-focused services Contribute to shaping the approach and direction of the project during its early discovery and Alpha stages Requirements Strong experience in interaction design and prototyping within GDS/GOV.UK frameworks Background in designing services across Alpha and Beta phases, including content design Immediately available with a valid BPSS clearance Previous Government/public sector project experience is required

Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: Experience in DevSecOps - knowledge of Product Operating Model Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization knowledge of authentication and biometric system design is highly desired. Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Here at Anson McCade we are in search of an experienced Content Designer to join a Defence client through a digital transformation consultancy. Key skills User needs analysis: Observing, working and analysing user needs from existing content, write and manage user needs, propose changes where necessary. Transition phase: identify content gaps and overlaps based on user needs analysis, identify the appropriate content format for a topic area, for example flat page, tool, service etc. Be able to discuss and defend content decisions. GDS experience Previous Defence exp is essential SC Clearance Required Contract details Outside IR35 - day rate flexible 6 months Remote First - with 1 day per month travel If this role is of interest, please apply.

If you are an experienced User Researcher with excellent communication skills we have a new contract we would like to discuss with you. Please note this role has been deemed inside IR35 and requires a day per week onsite. Professional experience as a user researcher, working with other User Centred Design disciplines Experience advocating for user research and engaging sceptical colleagues and stakeholders The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services. Ability to select appropriate qualitative and quantitative research methods to meet the needs of the team and project Carry out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions Lead colleagues to analyse research data and synthesise clear and actionable findings Communicate user research findings to help the wider team and organisation develop a deep understanding of users and their needs Work closely with product manager and content designers to turn user research findings into stories and actions that lead to valuable product and service features Help build user-centred practices in digital communications team Develop and ensure good user research practice, sharing knowledge with other user researchers Experience working with GDS frameworks would be highly advantageous You will plan and do research to understand our users' behaviours, needs, and motivations. You will plan and conduct research using different techniques such as usability tests, surveys, diary studies, card sorting, and interviews. You'll work with content designers, accessibility specialists, product managers, and other stakeholders to turn research into actionable insights for product development and innovation.

Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Please note: This role requires a current and active DV Clearance, unfortunately, applications without this cannot be considered. Looking for a Strategic Design Lead who will coordinate business requirements across all stakeholders, providing strategic direction and guidance across design functions. Key responsibilities include: Leading the overall design vision and ensuring it aligns with business goals and programme objectives. Defining the approach and strategy for eliciting, prioritising, and managing requirements. Guiding multi-disciplinary teams-including user researchers, service designers, business analysts, and solution architects-to create coherent and effective designs. Managing relationships with design components of the End-to-End Change Lifecycle (E2ECL), ensuring integration with governance and processes. Ensuring designs meet established standards and frameworks, including GDS and other relevant guidance. Providing oversight and direction on design decisions, contributing to programme-level governance and design assurance. Identifying and proposing solutions to design challenges using user-centred, co-design, and innovative approaches. Advising senior programme leadership on the prioritisation of requirements at both individual and epic levels. Supporting Discovery phases to ensure programmes are ready for mobilisation and delivery. Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.