Job Title: ICT Second Line Service Desk Technician Contract: Permanent Working Hours: 37 hours per week Salary: £31,022.00 to £33,699.00 Location: Service Headquarters, Kelvedon Park Closing Date: 12th March 2026 You will be expected to attend the office 5 days a week and to ensure ECFRS business continuity however, there are plans to allow flexible working 1 day a week. There may be a requirement to provide cover outside of normal working hours ( Standby ) The Role Be the lifeline for our tech! As the go to ICT responder for Essex Fire and Rescue, you ll jump into action when colleagues need support diagnosing issues, guiding users through fixes, and escalating complex problems to specialist teams. You ll keep our critical systems steady and our frontline crews connected, ensuring the technology behind our life saving work never misses a beat. You ll also take a turn in our shared out-of-hours rota, so together we can make sure our critical systems and teams are supported 24/7 What You Will Be Working On Act as an initial internal escalation point for other service desk technicians. Respond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers. Create, maintain and publish relevant support documentation to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL framework. Provide advice and guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts in line with agreed procedure dependent on the priority. Out of hours support to be provided in line with agreed local arrangements. Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 2018. Any other duties commensurate with the responsibilities and grading of the post. What Are We Looking For? We re looking for someone who thrives on solving complex issues, supporting colleagues, and staying composed when the pressure rises. As a Second Line Service Desk Technician, you ll take on escalated ICT queries, provide deeper technical troubleshooting, and work closely with specialist teams to keep our systems running smoothly. A strong passion for technology and a logical, methodical approach to problem solving, Excellent communication skills, with the ability to support users confidently and clearly Patience and a calm, reassuring manner, even during high pressure or time critical incidents Confidence in following structured processes, documenting work, and using knowledge bases effectively A collaborative, team focused attitude, with the flexibility to support colleagues when required A full driving licence, with the ability to travel to sites when required. Work vans are provided for business use If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 500 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 600 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification). Stage 2 Role specific panel interview Interview with SD Manager and SD Supervisor Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework. You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk) And guidance around the Code of Ethics here: Core Code of Ethics England Guidance May 21 V0.pdf () Guidance on Safeguarding polices can be found here: Essex Fire - Safeguarding Statements Should you wish to have an informal discussion with regards to the role, please contact Vikesh Patel on Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. You can find out more about our benefits at Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. For further guidance, please contact our Pensions team on or email . Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues. Our employee forums and partners include: Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men s Forum, and our Women s Forum. In addition, we also have a female firefighters operational group. Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
03/03/2026
Full time
Job Title: ICT Second Line Service Desk Technician Contract: Permanent Working Hours: 37 hours per week Salary: £31,022.00 to £33,699.00 Location: Service Headquarters, Kelvedon Park Closing Date: 12th March 2026 You will be expected to attend the office 5 days a week and to ensure ECFRS business continuity however, there are plans to allow flexible working 1 day a week. There may be a requirement to provide cover outside of normal working hours ( Standby ) The Role Be the lifeline for our tech! As the go to ICT responder for Essex Fire and Rescue, you ll jump into action when colleagues need support diagnosing issues, guiding users through fixes, and escalating complex problems to specialist teams. You ll keep our critical systems steady and our frontline crews connected, ensuring the technology behind our life saving work never misses a beat. You ll also take a turn in our shared out-of-hours rota, so together we can make sure our critical systems and teams are supported 24/7 What You Will Be Working On Act as an initial internal escalation point for other service desk technicians. Respond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers. Create, maintain and publish relevant support documentation to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL framework. Provide advice and guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts in line with agreed procedure dependent on the priority. Out of hours support to be provided in line with agreed local arrangements. Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 2018. Any other duties commensurate with the responsibilities and grading of the post. What Are We Looking For? We re looking for someone who thrives on solving complex issues, supporting colleagues, and staying composed when the pressure rises. As a Second Line Service Desk Technician, you ll take on escalated ICT queries, provide deeper technical troubleshooting, and work closely with specialist teams to keep our systems running smoothly. A strong passion for technology and a logical, methodical approach to problem solving, Excellent communication skills, with the ability to support users confidently and clearly Patience and a calm, reassuring manner, even during high pressure or time critical incidents Confidence in following structured processes, documenting work, and using knowledge bases effectively A collaborative, team focused attitude, with the flexibility to support colleagues when required A full driving licence, with the ability to travel to sites when required. Work vans are provided for business use If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 500 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 600 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification). Stage 2 Role specific panel interview Interview with SD Manager and SD Supervisor Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework. You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk) And guidance around the Code of Ethics here: Core Code of Ethics England Guidance May 21 V0.pdf () Guidance on Safeguarding polices can be found here: Essex Fire - Safeguarding Statements Should you wish to have an informal discussion with regards to the role, please contact Vikesh Patel on Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. You can find out more about our benefits at Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. For further guidance, please contact our Pensions team on or email . Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues. Our employee forums and partners include: Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men s Forum, and our Women s Forum. In addition, we also have a female firefighters operational group. Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Consortium Professional Recruitment
Hessle, North Humberside
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function.This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations.Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels.We are particularly keen to hear from candidates with: At least 3 years' experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What's on Offer Competitive salary 25 days' holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
03/03/2026
Full time
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function.This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations.Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels.We are particularly keen to hear from candidates with: At least 3 years' experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What's on Offer Competitive salary 25 days' holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
Job Role: CNC Turner - Programmer / Setter / Operator Location: Athersone Commutable from: Coventry / Rugby / Daventry / Nuneaton Shift: 4 Days On / 4 Days Off Day ShiftAverage 40 hours per week Pay Rate / Salary: £14.00 - £21.00 per hour (Dependent on experience) Benefits: Company pension Free on-site parking Stable, full-time position Varied workload across multiple industries Modern CNC environment with programming at the machine The Company: A well-established precision engineering manufacturer based in the CV9 area, producing high-quality turned components for a wide range of industries. The company has a strong reputation for quality, technical capability, and staff retention, offering a supportive working environment where skilled machinists are trusted to take ownership of their work. The Job Role Position: Due to continued growth and an expanding order book, the company is recruiting for an experienced CNC Turner - Programmer / Setter / Operator to join their machining team. This is a hands-on role , programming at the machine using a laptop , setting and operating CNC lathes, and producing a variety of components in small to medium batch sizes . Responsibilities include: Programming, setting, and operating CNC turning machines Working directly from engineering drawings and specifications Programming at the machine using OneCNC (or similar) via laptop Selecting tooling, setting offsets, and optimising cutting conditions Producing a wide range of precision components for multiple industries Monitoring machining processes to ensure quality, accuracy, and efficiency Inspecting finished components using precision measuring equipment Carrying out routine machine maintenance and basic fault finding Working closely with supervisors and team members to improve processes The Candidate: Minimum 5 years' experience as a CNC Turner in a Programmer / Setter / Operator capacity Strong experience programming at the machine Confident reading and interpreting complex engineering drawings Good understanding of materials and machining processes Comfortable working on a variety of products rather than long-run work Familiar with CAD/CAM software such as OneCNC Strong attention to detail and a proactive, problem-solving mindset Education: GCSE or equivalent (preferred) Ability to Commute: Must be able to commute to CV9 1HU Ability to Relocate: Willing to relocate to CV9 before starting work (required) Apply: To apply for the CNC Turner - Programmer / Setter / Operator position, click the button below and one of our experienced consultants will be in touch to discuss the role in more detail.
03/03/2026
Full time
Job Role: CNC Turner - Programmer / Setter / Operator Location: Athersone Commutable from: Coventry / Rugby / Daventry / Nuneaton Shift: 4 Days On / 4 Days Off Day ShiftAverage 40 hours per week Pay Rate / Salary: £14.00 - £21.00 per hour (Dependent on experience) Benefits: Company pension Free on-site parking Stable, full-time position Varied workload across multiple industries Modern CNC environment with programming at the machine The Company: A well-established precision engineering manufacturer based in the CV9 area, producing high-quality turned components for a wide range of industries. The company has a strong reputation for quality, technical capability, and staff retention, offering a supportive working environment where skilled machinists are trusted to take ownership of their work. The Job Role Position: Due to continued growth and an expanding order book, the company is recruiting for an experienced CNC Turner - Programmer / Setter / Operator to join their machining team. This is a hands-on role , programming at the machine using a laptop , setting and operating CNC lathes, and producing a variety of components in small to medium batch sizes . Responsibilities include: Programming, setting, and operating CNC turning machines Working directly from engineering drawings and specifications Programming at the machine using OneCNC (or similar) via laptop Selecting tooling, setting offsets, and optimising cutting conditions Producing a wide range of precision components for multiple industries Monitoring machining processes to ensure quality, accuracy, and efficiency Inspecting finished components using precision measuring equipment Carrying out routine machine maintenance and basic fault finding Working closely with supervisors and team members to improve processes The Candidate: Minimum 5 years' experience as a CNC Turner in a Programmer / Setter / Operator capacity Strong experience programming at the machine Confident reading and interpreting complex engineering drawings Good understanding of materials and machining processes Comfortable working on a variety of products rather than long-run work Familiar with CAD/CAM software such as OneCNC Strong attention to detail and a proactive, problem-solving mindset Education: GCSE or equivalent (preferred) Ability to Commute: Must be able to commute to CV9 1HU Ability to Relocate: Willing to relocate to CV9 before starting work (required) Apply: To apply for the CNC Turner - Programmer / Setter / Operator position, click the button below and one of our experienced consultants will be in touch to discuss the role in more detail.
Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid - 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast-growing organisation seeking a Deputy Service Desk Lead to help oversee day-to-day Service Desk operations in a shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer-focused, high-quality technical support delivery across all incoming incidents and requests.This is an excellent opportunity for an experienced Service Desk professional ready to take the next step into leadership, working in a dynamic environment that values collaboration, service excellence, and continuous improvement. This is a SHIFT BASED opportunity, which includes rotational shift work covering nights, weekends, and public holidays. Please ensure you are willing to adhere to this arrangement, before submitting your application. Also, due to the nature of the work in this position, you will need to be eligible for SC clearance. Role Overview As a Deputy Service Desk Lead , you will support the Shift Leader in coordinating Service Desk operations, ensuring your team delivers efficient technical support to end-users across a busy 24/7/365 environment. You will act as the point of escalation during your shifts, ensure tickets are managed appropriately, and contribute to maintaining high levels of customer satisfaction.The role also requires strong adherence to IT service management best practice, including SLA compliance, accurate ticket documentation, effective communication, and cross-team collaboration to resolve complex issues. Key Responsibilities Support the Shift Leader by coordinating Service Desk activity during shifts, deputising when required, and acting as the escalation point for complex or high-priority incidents. Ensure the team follows procedures, manages tickets effectively, meets SLA expectations, and maintains accurate, high-quality ticket documentation. Handle and triage IT incidents and requests across phone, email, and ticketing systems, prioritising and resolving them in line with ITIL best practice and service management standards. Monitor system alerts, perform routine checks to ensure service stability, and collaborate with technical teams to resolve complex issues. Maintain and enhance knowledge base articles, supporting team efficiency and consistent resolution of recurring issues. Communicate effectively with end-users, providing clear updates, managing expectations, and ensuring a high standard of customer service. Monitor shift performance, track SLA compliance, and produce clear shift reports highlighting key issues, trends, and team performance. Identify opportunities for service and process improvement, while continuously developing technical knowledge through training and self-learning. Essential Skills & Experience Experience in IT support or Service Desk environments, ideally within an MSP, with a clear ambition to step into a leadership or supervisory role. Demonstrated ability-or strong potential-to guide, support, or mentor colleagues, with a desire to take on greater responsibility in team coordination and decision-making. Strong communication skills, with the confidence to interact with users, collaborate with technical teams, and represent the Service Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressure-traits essential for progressing into shift leadership. Strong customer-service orientation with a commitment to resolving issues efficiently and professionally. Eagerness to continue developing technical knowledge and leadership capability through training, feedback, and hands-on experience.
03/03/2026
Full time
Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid - 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast-growing organisation seeking a Deputy Service Desk Lead to help oversee day-to-day Service Desk operations in a shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer-focused, high-quality technical support delivery across all incoming incidents and requests.This is an excellent opportunity for an experienced Service Desk professional ready to take the next step into leadership, working in a dynamic environment that values collaboration, service excellence, and continuous improvement. This is a SHIFT BASED opportunity, which includes rotational shift work covering nights, weekends, and public holidays. Please ensure you are willing to adhere to this arrangement, before submitting your application. Also, due to the nature of the work in this position, you will need to be eligible for SC clearance. Role Overview As a Deputy Service Desk Lead , you will support the Shift Leader in coordinating Service Desk operations, ensuring your team delivers efficient technical support to end-users across a busy 24/7/365 environment. You will act as the point of escalation during your shifts, ensure tickets are managed appropriately, and contribute to maintaining high levels of customer satisfaction.The role also requires strong adherence to IT service management best practice, including SLA compliance, accurate ticket documentation, effective communication, and cross-team collaboration to resolve complex issues. Key Responsibilities Support the Shift Leader by coordinating Service Desk activity during shifts, deputising when required, and acting as the escalation point for complex or high-priority incidents. Ensure the team follows procedures, manages tickets effectively, meets SLA expectations, and maintains accurate, high-quality ticket documentation. Handle and triage IT incidents and requests across phone, email, and ticketing systems, prioritising and resolving them in line with ITIL best practice and service management standards. Monitor system alerts, perform routine checks to ensure service stability, and collaborate with technical teams to resolve complex issues. Maintain and enhance knowledge base articles, supporting team efficiency and consistent resolution of recurring issues. Communicate effectively with end-users, providing clear updates, managing expectations, and ensuring a high standard of customer service. Monitor shift performance, track SLA compliance, and produce clear shift reports highlighting key issues, trends, and team performance. Identify opportunities for service and process improvement, while continuously developing technical knowledge through training and self-learning. Essential Skills & Experience Experience in IT support or Service Desk environments, ideally within an MSP, with a clear ambition to step into a leadership or supervisory role. Demonstrated ability-or strong potential-to guide, support, or mentor colleagues, with a desire to take on greater responsibility in team coordination and decision-making. Strong communication skills, with the confidence to interact with users, collaborate with technical teams, and represent the Service Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressure-traits essential for progressing into shift leadership. Strong customer-service orientation with a commitment to resolving issues efficiently and professionally. Eagerness to continue developing technical knowledge and leadership capability through training, feedback, and hands-on experience.
Control Panel Test Engineer Location: Watton, NorfolkReports To: Production ManagerContract: Full-time, permanentWe are seeking an experienced and hands-on Control Panel Supervisor to join our engineering and manufacturing team. This role combines production leadership, quality control, and technical testing, ideal for someone with strong electrical and mechanical assembly experience who thrives in a structured, safety-focused environment. Key Responsibilities: Leadership & Compliance: Ensure all production personnel comply with health, safety, fire, and environmental policies at all times. Monitor compliance with risk assessments, COSHH, and manual handling procedures. Ensure all manufacturing and assembly work is completed in accordance with company quality systems and relevant approval standards. Maintain tools and equipment to ensure they are safe, calibrated, and fit for purpose. Promote and enforce 5S/Lean procedures across the production area. Act as Control Panel Supervisor during periods of absence and support existing supervisors in maintaining work standards and discipline. Technical & Testing Duties: Carry out function testing, fault finding, load testing, load control testing, waveform and harmonics testing, and current injection testing on bespoke control systems. Set up and operate generators and load banks as required. Perform software programming and process inspection/test data. Work with low-voltage electrical circuitry, PLC communications, and testing/protection relays. Engage with clients and inspectors, demonstrating operational equipment conditions. Conduct punch list inspections and assist with rectification work as needed. Maintain accurate drawings, test reports, and controlled procedures. Maintain test equipment and load testing facilities. Liaise with the Panel Bay Supervisor and assist in resolving build issues. Work in line with Quality and Health & Safety Management Systems, including BS EN ISO 9001 requirements. Knowledge, Skills & Experience: Strong understanding of electrical and mechanical assembly tooling. Knowledge of electrical testing equipment, panel manufacturing principles, and low-voltage electrical/electronic systems. Practical knowledge of testing principles and safe working practices. Familiarity with PLC and control systems. Minimum 3 years' experience in an engineering/manufacturing environment, ideally in panel manufacturing or production. Proven ability to lead, motivate, and manage production teams effectively. Competent in interpreting electrical and mechanical engineering drawings. Computer literate, including MS Office, with experience of AX/MRP systems. Level 3 or above qualification in a mechanical, electrical, or manufacturing discipline preferred. This is an excellent opportunity for a technically skilled and proactive individual to take ownership of panel production processes, ensuring high standards of quality, safety, and efficiency in a supportive and structured environment.
03/03/2026
Full time
Control Panel Test Engineer Location: Watton, NorfolkReports To: Production ManagerContract: Full-time, permanentWe are seeking an experienced and hands-on Control Panel Supervisor to join our engineering and manufacturing team. This role combines production leadership, quality control, and technical testing, ideal for someone with strong electrical and mechanical assembly experience who thrives in a structured, safety-focused environment. Key Responsibilities: Leadership & Compliance: Ensure all production personnel comply with health, safety, fire, and environmental policies at all times. Monitor compliance with risk assessments, COSHH, and manual handling procedures. Ensure all manufacturing and assembly work is completed in accordance with company quality systems and relevant approval standards. Maintain tools and equipment to ensure they are safe, calibrated, and fit for purpose. Promote and enforce 5S/Lean procedures across the production area. Act as Control Panel Supervisor during periods of absence and support existing supervisors in maintaining work standards and discipline. Technical & Testing Duties: Carry out function testing, fault finding, load testing, load control testing, waveform and harmonics testing, and current injection testing on bespoke control systems. Set up and operate generators and load banks as required. Perform software programming and process inspection/test data. Work with low-voltage electrical circuitry, PLC communications, and testing/protection relays. Engage with clients and inspectors, demonstrating operational equipment conditions. Conduct punch list inspections and assist with rectification work as needed. Maintain accurate drawings, test reports, and controlled procedures. Maintain test equipment and load testing facilities. Liaise with the Panel Bay Supervisor and assist in resolving build issues. Work in line with Quality and Health & Safety Management Systems, including BS EN ISO 9001 requirements. Knowledge, Skills & Experience: Strong understanding of electrical and mechanical assembly tooling. Knowledge of electrical testing equipment, panel manufacturing principles, and low-voltage electrical/electronic systems. Practical knowledge of testing principles and safe working practices. Familiarity with PLC and control systems. Minimum 3 years' experience in an engineering/manufacturing environment, ideally in panel manufacturing or production. Proven ability to lead, motivate, and manage production teams effectively. Competent in interpreting electrical and mechanical engineering drawings. Computer literate, including MS Office, with experience of AX/MRP systems. Level 3 or above qualification in a mechanical, electrical, or manufacturing discipline preferred. This is an excellent opportunity for a technically skilled and proactive individual to take ownership of panel production processes, ensuring high standards of quality, safety, and efficiency in a supportive and structured environment.
About The Dean Close Foundation: The Dean Close Foundation consists of Dean Close Senior, Preparatory and Pre-Preparatory Schools based in Cheltenham, St. John's Preparatory and Pre-Preparatory Schools in Chepstow, Dean Close Services Ltd which is the commercial arm of the group and Dean Close Nurseries Ltd which operates five (52 week care) separate Nursery businesses. The nurseries are based in Chepstow, St Arvan's, Newport, Cheltenham and Gloucester. There are approximately 740 members of staff in the Foundation. Responsibilities: As an IT Apprentice, primarily based in the St Johns School Chepstow, you will be responsible for: Assisting in the setup, configuration, and maintenance of classroom technology, including interactive whiteboards, projectors, and learning software. Providing technical support to teachers, staff, and students, troubleshooting issues with laptops, desktops, tablets, and printers. Monitoring the school's network to ensure secure and efficient access to educational resources. Implementing basic cybersecurity protocols to protect student and staff data. Documenting IT-related procedures to create user-friendly guides for teachers and students. Collaborating with the wider foundation IT team to support educational programs and special projects. Learning about and applying new technologies that enhance the learning experience. Provide IT support for the nurseries based in Wales, so a driving license/car access is required. Desirable skills: Clear communication skills to assist teachers, students, and staff effectively. An ability to manage multiple tasks and prioritise efficiently. Familiarity with common software applications. Adaptability within different environments Able to collaborate effectively with colleagues and supervisors. Ability to diagnose and resolve technical issues logically. Have a keen interest in technology and its applications in education. While prior experience is not mandatory, relevant coursework or certifications in IT can be advantageous. Driving licence and own vehicle ( essential ) Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8.30am to 5pm (including a 30 minute lunchbreak) Benefits: Starting an IT apprenticeship in a school is a rewarding opportunity to combine technology expertise with impactful contributions to education. This experience will prepare you for success in the dynamic field of educational technology. You will gain exposure to technologies specifically designed for teaching and learning. Future prospects: Upon successful completion of the apprenticeship, you may progress into roles such as: IT Support Specialist in schools or educational organizations. Educational Technology Coordinator. Network Administrator. Software Developer. Systems Engineer. This role paves the way for numerous opportunities in the field of educational technology. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
03/03/2026
Full time
About The Dean Close Foundation: The Dean Close Foundation consists of Dean Close Senior, Preparatory and Pre-Preparatory Schools based in Cheltenham, St. John's Preparatory and Pre-Preparatory Schools in Chepstow, Dean Close Services Ltd which is the commercial arm of the group and Dean Close Nurseries Ltd which operates five (52 week care) separate Nursery businesses. The nurseries are based in Chepstow, St Arvan's, Newport, Cheltenham and Gloucester. There are approximately 740 members of staff in the Foundation. Responsibilities: As an IT Apprentice, primarily based in the St Johns School Chepstow, you will be responsible for: Assisting in the setup, configuration, and maintenance of classroom technology, including interactive whiteboards, projectors, and learning software. Providing technical support to teachers, staff, and students, troubleshooting issues with laptops, desktops, tablets, and printers. Monitoring the school's network to ensure secure and efficient access to educational resources. Implementing basic cybersecurity protocols to protect student and staff data. Documenting IT-related procedures to create user-friendly guides for teachers and students. Collaborating with the wider foundation IT team to support educational programs and special projects. Learning about and applying new technologies that enhance the learning experience. Provide IT support for the nurseries based in Wales, so a driving license/car access is required. Desirable skills: Clear communication skills to assist teachers, students, and staff effectively. An ability to manage multiple tasks and prioritise efficiently. Familiarity with common software applications. Adaptability within different environments Able to collaborate effectively with colleagues and supervisors. Ability to diagnose and resolve technical issues logically. Have a keen interest in technology and its applications in education. While prior experience is not mandatory, relevant coursework or certifications in IT can be advantageous. Driving licence and own vehicle ( essential ) Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8.30am to 5pm (including a 30 minute lunchbreak) Benefits: Starting an IT apprenticeship in a school is a rewarding opportunity to combine technology expertise with impactful contributions to education. This experience will prepare you for success in the dynamic field of educational technology. You will gain exposure to technologies specifically designed for teaching and learning. Future prospects: Upon successful completion of the apprenticeship, you may progress into roles such as: IT Support Specialist in schools or educational organizations. Educational Technology Coordinator. Network Administrator. Software Developer. Systems Engineer. This role paves the way for numerous opportunities in the field of educational technology. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Your new company An excellent opportunity has arisen for an experienced 2nd Line Engineer ideally with experience at a supervisory/ team lead level, to join our customer, based in Salisbury. The IT function is central to enabling colleagues across the organisation to deliver critical services. This is a permanent position offering hybrid working (2-3 days a week).Your new roleAs 2nd Line Support (Team Lead), you will oversee a team of 1st Line Support Analysts, ensuring the effective delivery of IT support services across the business. You will be responsible for the day-to-day operation of the IT service desk, acting as a technical escalation point for complex and high-priority incidents and ensuring consistently high levels of customer satisfaction.You will oversee team performance through regular one-to-ones, performance reviews, and coaching, creating a positive and collaborative team culture. You will monitor service desk KPIs, oversee incident and request management, and ensure service management processes are followed and continually improved. A key aspect of the role will be analysing incident trends, identifying root causes, and implementing preventative measures to improve service resilience.You will act as the primary point of contact for escalated issues and major incidents, coordinating resolution activities and delivering clear, professional communication to the wider business. You will also drive continuous improvement initiatives, maintain accurate documentation and knowledge articles, and ensure the service desk remains aligned with industry best practice.What you'll need to succeedTo be successful in this role, you will have previous experience as a 2nd Line Engineer, ideally in a lead role, or at least with some supervisory experience. You will act as the lead for MDM and be the go-to person for issues relating to InTune.Ideally, you will have an ITIL Foundation, (or at least 1 years demonstrable experience following ITIL processes as this is a key area you will lead the team on), following service management disciplines, processes, and toolsets.You will be confident engaging with a wide range of stakeholders and have a strong customer service mindset. Adaptability is essential as you'll be dealing with users of varying technical ability across the organisation.Technical experience needed: Windows 10, 11, O365, AD, and mobile device management. Confident acting as lead for issues relating to InTune. Knowledge of ITSM tools like ServiceNow or Halo Certifications such as CompTIA A+ and MD-102 or equivalent. Experience of telephony platforms, asset management and major incident management is also essential. Due to the nature of the organisation, you must be eligible to undertake BPSS and SC clearance is essential.What you'll get in returnSalary up to £40,000 depending on experience, hybrid working (after probation), 26 days annual leave plus 8 bank holidays (34 in total) with the ability to purchase up to 10 additional days leave. Life assurance, flexible working policy, pension matched by the company up to 7%, plus other employee benefits.You will join an organisation that places strong emphasis on integrity, collaboration, and customer focus. This is an opportunity to play a key role within a business supporting delivery of critical services across the UK.What you need to do nowIf you're interested in this role and would like to find out more, please apply now or contact Hays for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/03/2026
Full time
Your new company An excellent opportunity has arisen for an experienced 2nd Line Engineer ideally with experience at a supervisory/ team lead level, to join our customer, based in Salisbury. The IT function is central to enabling colleagues across the organisation to deliver critical services. This is a permanent position offering hybrid working (2-3 days a week).Your new roleAs 2nd Line Support (Team Lead), you will oversee a team of 1st Line Support Analysts, ensuring the effective delivery of IT support services across the business. You will be responsible for the day-to-day operation of the IT service desk, acting as a technical escalation point for complex and high-priority incidents and ensuring consistently high levels of customer satisfaction.You will oversee team performance through regular one-to-ones, performance reviews, and coaching, creating a positive and collaborative team culture. You will monitor service desk KPIs, oversee incident and request management, and ensure service management processes are followed and continually improved. A key aspect of the role will be analysing incident trends, identifying root causes, and implementing preventative measures to improve service resilience.You will act as the primary point of contact for escalated issues and major incidents, coordinating resolution activities and delivering clear, professional communication to the wider business. You will also drive continuous improvement initiatives, maintain accurate documentation and knowledge articles, and ensure the service desk remains aligned with industry best practice.What you'll need to succeedTo be successful in this role, you will have previous experience as a 2nd Line Engineer, ideally in a lead role, or at least with some supervisory experience. You will act as the lead for MDM and be the go-to person for issues relating to InTune.Ideally, you will have an ITIL Foundation, (or at least 1 years demonstrable experience following ITIL processes as this is a key area you will lead the team on), following service management disciplines, processes, and toolsets.You will be confident engaging with a wide range of stakeholders and have a strong customer service mindset. Adaptability is essential as you'll be dealing with users of varying technical ability across the organisation.Technical experience needed: Windows 10, 11, O365, AD, and mobile device management. Confident acting as lead for issues relating to InTune. Knowledge of ITSM tools like ServiceNow or Halo Certifications such as CompTIA A+ and MD-102 or equivalent. Experience of telephony platforms, asset management and major incident management is also essential. Due to the nature of the organisation, you must be eligible to undertake BPSS and SC clearance is essential.What you'll get in returnSalary up to £40,000 depending on experience, hybrid working (after probation), 26 days annual leave plus 8 bank holidays (34 in total) with the ability to purchase up to 10 additional days leave. Life assurance, flexible working policy, pension matched by the company up to 7%, plus other employee benefits.You will join an organisation that places strong emphasis on integrity, collaboration, and customer focus. This is an opportunity to play a key role within a business supporting delivery of critical services across the UK.What you need to do nowIf you're interested in this role and would like to find out more, please apply now or contact Hays for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
12-month Contract - IT Systems Manager On-site role in Barnsley Job Summary Supporting & guiding the business through decisions on the best new systems to implement according to their needs Handling the migrations Acting as the sole IT support on site, supporting users with hardware & software Reporting to the MD This is a 12-month contract role Qualifications Proven experience in managing enterprise-level IT systems with expertise in server management, network security, and systems engineering. Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Excel), SharePoint, Microsoft Windows Server environments Hands-on experience with Familiarity with ITIL framework principles Project management experience Demonstrated leadership skills with supervisory experience overseeing technical teams or projects. Strong communication skills to liaise effectively with technical teams and non-technical stakeholders alike. Analytical mindset with the ability to assess complex systems issues critically and implement innovative solutions. This role offers an exciting opportunity for a dedicated professional eager to temporarily brig their expertise to a medium-sized business, managing implementation and IT support while ensuring seamless operational functionality across all technological platforms.
03/03/2026
Contractor
12-month Contract - IT Systems Manager On-site role in Barnsley Job Summary Supporting & guiding the business through decisions on the best new systems to implement according to their needs Handling the migrations Acting as the sole IT support on site, supporting users with hardware & software Reporting to the MD This is a 12-month contract role Qualifications Proven experience in managing enterprise-level IT systems with expertise in server management, network security, and systems engineering. Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Excel), SharePoint, Microsoft Windows Server environments Hands-on experience with Familiarity with ITIL framework principles Project management experience Demonstrated leadership skills with supervisory experience overseeing technical teams or projects. Strong communication skills to liaise effectively with technical teams and non-technical stakeholders alike. Analytical mindset with the ability to assess complex systems issues critically and implement innovative solutions. This role offers an exciting opportunity for a dedicated professional eager to temporarily brig their expertise to a medium-sized business, managing implementation and IT support while ensuring seamless operational functionality across all technological platforms.
Pertemps Dudley West Brom Perms
Dudley, West Midlands
CNC Programmer Dudley£16.00 - £19.00 per hour (DOE)Full-Time PermanentWe are currently recruiting for an experienced CNC Lathe Programmer to join a well-established and growing precision engineering company based in Dudley. This is a fantastic opportunity to join a busy, forward-thinking business offering competitive pay and long-term stability. The Role As a CNC Lathe Programmer, you will be responsible for programming, setting, and operating CNC turning machines to produce precision components to tight tolerances. Your duties will include: Programming CNC lathes (Fanuc controls preferred) from technical drawings Setting and operating machines to produce small and medium batch work Editing, modifying, and optimising existing programs to improve efficiency Selecting appropriate tooling and fixtures Producing components to tight tolerances and high-quality standards Conducting first-off inspections and in-process quality checks Using measuring equipment such as micrometers, verniers, bore gauges, and thread gauges Ensuring machines are maintained and kept in safe working order Working collaboratively with colleagues and supervisors to meet production targets This is a hands-on role suited to someone confident working independently and taking ownership of their work from start to finish. Candidate Requirements To be successful in this role, you will have: Proven experience as a CNC Lathe Programmer/Setter/Operator Strong working knowledge of Fanuc controls (essential) Ability to read and interpret detailed engineering drawings Experience working to tight tolerances Good understanding of tooling, feeds, and speeds A strong eye for detail and commitment to quality A proactive and reliable work ethic Experience working within precision engineering or subcontract environments would be highly advantageous. What's On Offer Competitive pay rate of £16.00 - £19.00 per hour (DOE) Overtime available at enhanced rates Stable, permanent position with long-term prospects Modern, well-maintained workshop environment Supportive management team Opportunity to grow within a reputable engineering business If you are an experienced CNC Lathe Programmer looking for your next move in Dudley and want to join a company that values skill, precision, and commitment, we want to hear from yo
03/03/2026
Full time
CNC Programmer Dudley£16.00 - £19.00 per hour (DOE)Full-Time PermanentWe are currently recruiting for an experienced CNC Lathe Programmer to join a well-established and growing precision engineering company based in Dudley. This is a fantastic opportunity to join a busy, forward-thinking business offering competitive pay and long-term stability. The Role As a CNC Lathe Programmer, you will be responsible for programming, setting, and operating CNC turning machines to produce precision components to tight tolerances. Your duties will include: Programming CNC lathes (Fanuc controls preferred) from technical drawings Setting and operating machines to produce small and medium batch work Editing, modifying, and optimising existing programs to improve efficiency Selecting appropriate tooling and fixtures Producing components to tight tolerances and high-quality standards Conducting first-off inspections and in-process quality checks Using measuring equipment such as micrometers, verniers, bore gauges, and thread gauges Ensuring machines are maintained and kept in safe working order Working collaboratively with colleagues and supervisors to meet production targets This is a hands-on role suited to someone confident working independently and taking ownership of their work from start to finish. Candidate Requirements To be successful in this role, you will have: Proven experience as a CNC Lathe Programmer/Setter/Operator Strong working knowledge of Fanuc controls (essential) Ability to read and interpret detailed engineering drawings Experience working to tight tolerances Good understanding of tooling, feeds, and speeds A strong eye for detail and commitment to quality A proactive and reliable work ethic Experience working within precision engineering or subcontract environments would be highly advantageous. What's On Offer Competitive pay rate of £16.00 - £19.00 per hour (DOE) Overtime available at enhanced rates Stable, permanent position with long-term prospects Modern, well-maintained workshop environment Supportive management team Opportunity to grow within a reputable engineering business If you are an experienced CNC Lathe Programmer looking for your next move in Dudley and want to join a company that values skill, precision, and commitment, we want to hear from yo
At Grundon, we are on the lookout for a dynamic, passionate, and driven individual to join our Data team based in Benson. Reporting into the Head of IT/ Finance Director you will play a key role in driving our mission forward managing and optimising the organisation's data warehouse to ensure high performance, reliability, and accessibility. This role will progressively encompass the design and development of a new data warehouse, along with the structured oversight of its migration process. Working closely within a cross-functional team, you will help translate business requirements into effective data solutions that drive informed, data-driven decision-making across the organisation. Please note as part of this role you will be required to attend to the office a minimum of 3 days each week What will you do Take ownership of the current Data Warehouse, ensuring its ongoing optimisation and development while maintaining best practices in data mapping, coding standards, and data quality. Design, develop, and maintain a scalable data warehouse architecture, integrating data from multiple internal and external sources. Safeguard data integrity, accuracy, consistency, and security across all warehouse and reporting environments. Diagnose and resolve data model performance issues, maintaining comprehensive documentation of data flows and reporting structures. Collaborate with Business Analysts and stakeholders to identify needs, integrate new data sources, and support evolving business requirements. Oversee project deliverables and timelines, ensuring the timely completion of all data-related initiatives . Ensure full compliance with all Company policies and procedures including health and safety and employment. Any other duties, such as ad hoc projects, as requested by the job holder's Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder. About You Minimum 2 years' experience in data engineering and data analytics. Proficient in SQL, data modelling, and transforming raw data into structured formats. Strong analytical and communication skills, with the ability to interpret complex data and translate business needs into technical solutions. Familiarity with data warehousing tools. About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.
03/03/2026
Full time
At Grundon, we are on the lookout for a dynamic, passionate, and driven individual to join our Data team based in Benson. Reporting into the Head of IT/ Finance Director you will play a key role in driving our mission forward managing and optimising the organisation's data warehouse to ensure high performance, reliability, and accessibility. This role will progressively encompass the design and development of a new data warehouse, along with the structured oversight of its migration process. Working closely within a cross-functional team, you will help translate business requirements into effective data solutions that drive informed, data-driven decision-making across the organisation. Please note as part of this role you will be required to attend to the office a minimum of 3 days each week What will you do Take ownership of the current Data Warehouse, ensuring its ongoing optimisation and development while maintaining best practices in data mapping, coding standards, and data quality. Design, develop, and maintain a scalable data warehouse architecture, integrating data from multiple internal and external sources. Safeguard data integrity, accuracy, consistency, and security across all warehouse and reporting environments. Diagnose and resolve data model performance issues, maintaining comprehensive documentation of data flows and reporting structures. Collaborate with Business Analysts and stakeholders to identify needs, integrate new data sources, and support evolving business requirements. Oversee project deliverables and timelines, ensuring the timely completion of all data-related initiatives . Ensure full compliance with all Company policies and procedures including health and safety and employment. Any other duties, such as ad hoc projects, as requested by the job holder's Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder. About You Minimum 2 years' experience in data engineering and data analytics. Proficient in SQL, data modelling, and transforming raw data into structured formats. Strong analytical and communication skills, with the ability to interpret complex data and translate business needs into technical solutions. Familiarity with data warehousing tools. About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.
CNC Programmer / Setter / Operator Orpington, Kent £18 per hour Competitive, dependent on experience Monday to Friday, 8:00am - 4:30pm Premier Recruitment Group are partnering with a well-established precision engineering business based in Orpington, Kent, who are looking to recruit an experienced CNC Programmer / Setter / Operator to join their skilled manufacturing team. This is an excellent opportunity for a competent Mazak Mill/Turn professional with a strong background in a production environment and the ability to programme, set and operate independently. The Role The successful candidate will be responsible for programming, setting and operating Mazak Mill/Turn CNC machines (3 and 4 Axis). You will be confident interpreting complex engineering drawings and ensuring components are produced to exact specifications and quality standards. Key Responsibilities Programming components directly from detailed engineering drawings Setting and operating late model Mazak Mill/Turn CNC machines Working from job sheets, technical drawings and instructions provided by supervisors Producing first-off components for inspection and approval Supporting and overseeing machine operators, addressing any quality or production concerns Maintaining high standards of accuracy and housekeeping within the workshop The Ideal Candidate Proven experience as a CNC Programmer / Setter / Operator within a production environment Strong knowledge of Mazak and Fanuc controls Experience working on 3 or 4 Axis machines Able to read and interpret engineering drawings confidently Understanding of ISO9001 quality systems Computer literate Self-motivated, reliable and quality focused Able to work effectively under pressure when required What is on Offer 40 hours per week Monday to Friday, 8:00am - 4:30pm 28 days holiday including Bank Holidays Overtime opportunities Health and wellbeing support Employee Assistance Programme Free on-site parking Staff incentives and seasonal bonus Salary is dependent on experience and will reflect your level of skill and expertise. For a confidential discussion or to apply, please contact: Kirsty Cutts Premier Recruitment Group INDDART
03/03/2026
Full time
CNC Programmer / Setter / Operator Orpington, Kent £18 per hour Competitive, dependent on experience Monday to Friday, 8:00am - 4:30pm Premier Recruitment Group are partnering with a well-established precision engineering business based in Orpington, Kent, who are looking to recruit an experienced CNC Programmer / Setter / Operator to join their skilled manufacturing team. This is an excellent opportunity for a competent Mazak Mill/Turn professional with a strong background in a production environment and the ability to programme, set and operate independently. The Role The successful candidate will be responsible for programming, setting and operating Mazak Mill/Turn CNC machines (3 and 4 Axis). You will be confident interpreting complex engineering drawings and ensuring components are produced to exact specifications and quality standards. Key Responsibilities Programming components directly from detailed engineering drawings Setting and operating late model Mazak Mill/Turn CNC machines Working from job sheets, technical drawings and instructions provided by supervisors Producing first-off components for inspection and approval Supporting and overseeing machine operators, addressing any quality or production concerns Maintaining high standards of accuracy and housekeeping within the workshop The Ideal Candidate Proven experience as a CNC Programmer / Setter / Operator within a production environment Strong knowledge of Mazak and Fanuc controls Experience working on 3 or 4 Axis machines Able to read and interpret engineering drawings confidently Understanding of ISO9001 quality systems Computer literate Self-motivated, reliable and quality focused Able to work effectively under pressure when required What is on Offer 40 hours per week Monday to Friday, 8:00am - 4:30pm 28 days holiday including Bank Holidays Overtime opportunities Health and wellbeing support Employee Assistance Programme Free on-site parking Staff incentives and seasonal bonus Salary is dependent on experience and will reflect your level of skill and expertise. For a confidential discussion or to apply, please contact: Kirsty Cutts Premier Recruitment Group INDDART
Job Title: IT Site Supervisor Location: West London (On-site) Salary: Competitive plus large company benefits Hours: 9:00 am - 5:30 pm, Monday - Friday Role Overview To assist the Senior Operations and Management team with the day-to-day management of field and site-based IT engineers; acting as a point of escalation for issues and proactively driving efficiency and service improvements. The Site Supervisor role provides leadership to the team and plays an active part in the management and development of staff. Security clearance, or the willingness to apply for clearance, will be required for this role. Key Responsibilities Manage resources to ensure adequate cover is maintained to deliver existing support requirements within the allocated cost structure Conduct regular visits to regional sites where engineers are based Encourage and support personal development and training requirements for team members Work closely with the Field Delivery Manager and wider Management team to review and improve performance against contractual SLAs, operating within agreed KPI parameters Generate management information, including daily performance reports and contribution to daily and weekly reporting Act as the first point of escalation, managing issues directly and escalating to line management where required Monitor and manage customer SLAs on a daily basis Proactively identify opportunities for improvement both internally and externally Maintain personal and professional development in line with the evolving nature of the role, participating in relevant training activities Undertake duties, training and/or working hours as dictated by business requirements, consistent with the level of responsibility of the role Check and verify overtime and expenses in line with company guidelines Monitor and manage the quick win process within the team Actively participate in disciplinary processes where required Manage PDRs, sickness, annual leave and training requirements in line with business objectives Ensure all reports operate in line with company policies and procedures Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Respond to requests for information from line management in a timely manner Carry out any other reasonable requests from line management Work overtime when required Maintain familiarity with organisational policies, processes and responsibilities relevant to the role Be familiar with customer policies and processes where applicable Skills and Experience Always professional and presentable Full UK driving licence where required to perform the role (customer specific) Excellent customer-facing skills Ability to multitask, remain flexible and work effectively in a dynamic environment Proven ability to develop individuals and teams, fostering a culture of self-development Demonstrated experience leading teams through change while improving efficiency Strong communication skills, with the ability to engage effectively with engineers, managers and stakeholders Ability to understand detailed data and identify opportunities for improvement Sufficient technical knowledge to understand engineering support environments Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines Self-motivated with the ability to work unsupervised Holds or is able to obtain relevant technical certifications where required Demonstrates CompTIA A+ qualification or equivalent knowledge and experience Ability to work at height and undertake varied manual handling activities
02/03/2026
Full time
Job Title: IT Site Supervisor Location: West London (On-site) Salary: Competitive plus large company benefits Hours: 9:00 am - 5:30 pm, Monday - Friday Role Overview To assist the Senior Operations and Management team with the day-to-day management of field and site-based IT engineers; acting as a point of escalation for issues and proactively driving efficiency and service improvements. The Site Supervisor role provides leadership to the team and plays an active part in the management and development of staff. Security clearance, or the willingness to apply for clearance, will be required for this role. Key Responsibilities Manage resources to ensure adequate cover is maintained to deliver existing support requirements within the allocated cost structure Conduct regular visits to regional sites where engineers are based Encourage and support personal development and training requirements for team members Work closely with the Field Delivery Manager and wider Management team to review and improve performance against contractual SLAs, operating within agreed KPI parameters Generate management information, including daily performance reports and contribution to daily and weekly reporting Act as the first point of escalation, managing issues directly and escalating to line management where required Monitor and manage customer SLAs on a daily basis Proactively identify opportunities for improvement both internally and externally Maintain personal and professional development in line with the evolving nature of the role, participating in relevant training activities Undertake duties, training and/or working hours as dictated by business requirements, consistent with the level of responsibility of the role Check and verify overtime and expenses in line with company guidelines Monitor and manage the quick win process within the team Actively participate in disciplinary processes where required Manage PDRs, sickness, annual leave and training requirements in line with business objectives Ensure all reports operate in line with company policies and procedures Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Respond to requests for information from line management in a timely manner Carry out any other reasonable requests from line management Work overtime when required Maintain familiarity with organisational policies, processes and responsibilities relevant to the role Be familiar with customer policies and processes where applicable Skills and Experience Always professional and presentable Full UK driving licence where required to perform the role (customer specific) Excellent customer-facing skills Ability to multitask, remain flexible and work effectively in a dynamic environment Proven ability to develop individuals and teams, fostering a culture of self-development Demonstrated experience leading teams through change while improving efficiency Strong communication skills, with the ability to engage effectively with engineers, managers and stakeholders Ability to understand detailed data and identify opportunities for improvement Sufficient technical knowledge to understand engineering support environments Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines Self-motivated with the ability to work unsupervised Holds or is able to obtain relevant technical certifications where required Demonstrates CompTIA A+ qualification or equivalent knowledge and experience Ability to work at height and undertake varied manual handling activities
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description As the Sr Advisor, Cyber Security, you will lead the direction and maturity improvement of the UK organisation s cybersecurity posture. You ll manage and maintain cybersecurity systems and infrastructure, protect critical national infrastructure against cyberattacks, and ensure compliance with industry standards and regulations. You ll collaborate with cross-functional teams, drive strategic risk governance, and champion a culture of security and innovation. Core Responsibilities Lead the development and implementation of UK cybersecurity programs, policies, and procedures to secure P66 Ltd operations. Detect, analyse, and remediate security incidents, vulnerabilities, and breaches in line with incident management procedures. Provide strategic direction for OT data protection, technology governance, and security architecture. Collaborate with business stakeholders (IT, OT, Corporate Functions and Management) to coordinate policy, training, and incident response. Conduct risk assessments, recommend technical controls, and oversee forensic investigations for cybersecurity incidents. Maintain the UK business Cyber Risk Profile, develop and report cybersecurity and risk metrics; maintain compliance with UK regulations and company policies. Conduct regular UK Board Level cyber security briefings to educate leaders and teams on cybersecurity risks, mitigation strategies, projects and best practices. Coordinate and perform vulnerability assessments; research and evaluate emerging threats and trends. Maintain UK IT OT business continuity and disaster recovery policies, awareness programs, and training to align with organisational goals. Partner with UK IT OT staff, support project management, and ensure secure external data sharing. Stay current on industry and regulatory trends, incorporating best practices into standards and guidelines. Act as primary point of contact for UK government and agencies within cybersecurity space. Own cybersecurity management of change processes, periodically audit for compliance and performance. Promote a culture of safety, compliance, and continuous improvement in cybersecurity Act as Network and Information Systems (NIS) regulations responsible officer for P66 Ltd CNI sites. Acts as ICS Cybersecurity Officer as defined in O-33-RS-01. Education Requirements/Key Skills Bachelor s degree in Engineering, Computer Science, Information Technology, or related field, OR equivalent experience in a relevant supervisory role. Relevant experience in OT/ICS Relevant experience in cybersecurity Strong analytical and problem-solving skills, with advanced data collection and analysis capabilities. Excellent verbal and written communication skills for engaging all levels of management and technical staff. Experience in refining, pipelines, terminals, or midstream industry operations. Familiarity with OT industry standards (NIST SP (Apply online only), CIS Controls V8, NIST CFS v7.1, CERT RMM, NIST SP 800-53). Familiar with IEC62443, NCSC CAF and HSE OG86. CISSP certified or equivalent preferred. Ability to travel to any P66 Ltd and Joint Venture or Subsidiary location including periodic visits to Houston and Bartlesville. What are we looking for - Manages Complexity: You thrive in ambiguous, high-stakes environments, making sense of complex information to solve problems and drive effective solutions. - Ensures Accountability: You hold yourself and others to high standards, tracking performance and learning from both successes and setbacks. - Organisational Awareness: You navigate policy, process, and people dynamics with ease, building support for ideas and overcoming resistance. - Advanced skills in policy development, gap analysis, and compliance monitoring. - Experience leading forensic efforts and disaster recovery planning. - Proven ability to cultivate innovation, optimize work processes, and build effective teams. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
01/03/2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description As the Sr Advisor, Cyber Security, you will lead the direction and maturity improvement of the UK organisation s cybersecurity posture. You ll manage and maintain cybersecurity systems and infrastructure, protect critical national infrastructure against cyberattacks, and ensure compliance with industry standards and regulations. You ll collaborate with cross-functional teams, drive strategic risk governance, and champion a culture of security and innovation. Core Responsibilities Lead the development and implementation of UK cybersecurity programs, policies, and procedures to secure P66 Ltd operations. Detect, analyse, and remediate security incidents, vulnerabilities, and breaches in line with incident management procedures. Provide strategic direction for OT data protection, technology governance, and security architecture. Collaborate with business stakeholders (IT, OT, Corporate Functions and Management) to coordinate policy, training, and incident response. Conduct risk assessments, recommend technical controls, and oversee forensic investigations for cybersecurity incidents. Maintain the UK business Cyber Risk Profile, develop and report cybersecurity and risk metrics; maintain compliance with UK regulations and company policies. Conduct regular UK Board Level cyber security briefings to educate leaders and teams on cybersecurity risks, mitigation strategies, projects and best practices. Coordinate and perform vulnerability assessments; research and evaluate emerging threats and trends. Maintain UK IT OT business continuity and disaster recovery policies, awareness programs, and training to align with organisational goals. Partner with UK IT OT staff, support project management, and ensure secure external data sharing. Stay current on industry and regulatory trends, incorporating best practices into standards and guidelines. Act as primary point of contact for UK government and agencies within cybersecurity space. Own cybersecurity management of change processes, periodically audit for compliance and performance. Promote a culture of safety, compliance, and continuous improvement in cybersecurity Act as Network and Information Systems (NIS) regulations responsible officer for P66 Ltd CNI sites. Acts as ICS Cybersecurity Officer as defined in O-33-RS-01. Education Requirements/Key Skills Bachelor s degree in Engineering, Computer Science, Information Technology, or related field, OR equivalent experience in a relevant supervisory role. Relevant experience in OT/ICS Relevant experience in cybersecurity Strong analytical and problem-solving skills, with advanced data collection and analysis capabilities. Excellent verbal and written communication skills for engaging all levels of management and technical staff. Experience in refining, pipelines, terminals, or midstream industry operations. Familiarity with OT industry standards (NIST SP (Apply online only), CIS Controls V8, NIST CFS v7.1, CERT RMM, NIST SP 800-53). Familiar with IEC62443, NCSC CAF and HSE OG86. CISSP certified or equivalent preferred. Ability to travel to any P66 Ltd and Joint Venture or Subsidiary location including periodic visits to Houston and Bartlesville. What are we looking for - Manages Complexity: You thrive in ambiguous, high-stakes environments, making sense of complex information to solve problems and drive effective solutions. - Ensures Accountability: You hold yourself and others to high standards, tracking performance and learning from both successes and setbacks. - Organisational Awareness: You navigate policy, process, and people dynamics with ease, building support for ideas and overcoming resistance. - Advanced skills in policy development, gap analysis, and compliance monitoring. - Experience leading forensic efforts and disaster recovery planning. - Proven ability to cultivate innovation, optimize work processes, and build effective teams. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
QA Supervisor Salary: Competitive salary Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary Location: Holbeach St Marks Ways of Working: Site based Hours of work: 18:00 - 06:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Holbeach St Marks, Lincolnshire, specialises in producing chilled pizzas and employs around 880 people, operating in a fast-paced, high-volume environment. What you'll be doing In this busy and engaging role as QA Supervisor, you will play a key part in protecting product integrity and driving continuous improvement across site operations. You'll lead and motivate the QA team to monitor product quality, processing systems, and factory practices, ensuring agreed standards are consistently met and improved. You will help embed a strong quality and food safety culture across the site, championing best practice and supporting compliance with customer and regulatory requirements. Role Accountabilities • Lead and motivate the QA team, managing audits, rotas, and resource planning • Ensure compliance with customer Codes of Practice, Greencore standards, and site audit requirements • Drive continuous improvement by closing out non-conformances and trending issues to deliver long-term solutions • Oversee product and ingredient checks against specifications, investigating root causes where required • Promote and embed a strong quality and food safety culture across site operations • Coordinate QA input for product launches and support delivery of technical KPIs • Train, support, and develop the QA team through clear communication and development plans • Operate safely at all times, prioritising health, safety, and environmental improvements What we're looking for • Sound understanding of food manufacturing processes, raw materials, and site equipment • Strong knowledge of food safety and quality systems within a manufacturing environment • Confidence leading, motivating, and developing QA teams • Ability to manage audits, non-conformances, and continuous improvement activity • Clear and effective communication skills across all levels of the business • A proactive, solutions-focused approach with strong attention to detail • Ability to work collaboratively with operations, procurement, and technical teams • Commitment to upholding high standards of quality, safety, and compliance We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Pension up to 8% matched • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
28/02/2026
Full time
QA Supervisor Salary: Competitive salary Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary Location: Holbeach St Marks Ways of Working: Site based Hours of work: 18:00 - 06:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Holbeach St Marks, Lincolnshire, specialises in producing chilled pizzas and employs around 880 people, operating in a fast-paced, high-volume environment. What you'll be doing In this busy and engaging role as QA Supervisor, you will play a key part in protecting product integrity and driving continuous improvement across site operations. You'll lead and motivate the QA team to monitor product quality, processing systems, and factory practices, ensuring agreed standards are consistently met and improved. You will help embed a strong quality and food safety culture across the site, championing best practice and supporting compliance with customer and regulatory requirements. Role Accountabilities • Lead and motivate the QA team, managing audits, rotas, and resource planning • Ensure compliance with customer Codes of Practice, Greencore standards, and site audit requirements • Drive continuous improvement by closing out non-conformances and trending issues to deliver long-term solutions • Oversee product and ingredient checks against specifications, investigating root causes where required • Promote and embed a strong quality and food safety culture across site operations • Coordinate QA input for product launches and support delivery of technical KPIs • Train, support, and develop the QA team through clear communication and development plans • Operate safely at all times, prioritising health, safety, and environmental improvements What we're looking for • Sound understanding of food manufacturing processes, raw materials, and site equipment • Strong knowledge of food safety and quality systems within a manufacturing environment • Confidence leading, motivating, and developing QA teams • Ability to manage audits, non-conformances, and continuous improvement activity • Clear and effective communication skills across all levels of the business • A proactive, solutions-focused approach with strong attention to detail • Ability to work collaboratively with operations, procurement, and technical teams • Commitment to upholding high standards of quality, safety, and compliance We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Pension up to 8% matched • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement. Key Responsibilities Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement. Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making. Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions. Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management. Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis. Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission. Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services. About You With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement. Closing Date: Sunday 8th March 2026 Interview Date: To be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
27/02/2026
Full time
About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement. Key Responsibilities Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement. Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making. Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions. Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management. Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis. Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission. Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services. About You With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement. Closing Date: Sunday 8th March 2026 Interview Date: To be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
26/02/2026
Full time
2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Technical Support Supervisor Location: On-Site or Hybrid - Paignton Salary: Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits: Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan The Client: A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager. The Role: This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity. Duties: Lead, manage, and develop the EMEA Technical Support Engineers. Set goals, monitor performance, and focus on team development. Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. Collaborate with professional services and global support managers to align processes. Requirements: Qualification in a relevant Engineering discipline. Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass). Experience managing or supervising technical teams, ideally across multiple countries. Excellent English communication (written & verbal). Strong problem-solving and decision-making skills under pressure. Ability to prioritise effectively and manage multiple tasks. Willingness to travel internationally (up to 10%). Desirable: Experience with Spirent GNSS Simulation systems, project management, or formal management training. To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
26/02/2026
Full time
Technical Support Supervisor Location: On-Site or Hybrid - Paignton Salary: Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits: Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan The Client: A global leader in advanced technology solutions. Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and a flexible, pragmatic approach to problem-solving. The ideal candidate will be someone seeking to develop their leadership skills further, rather than a long-established senior manager. The Role: This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine people leadership with technical involvement, making it ideal for someone looking to step up into a broader leadership capacity. Duties: Lead, manage, and develop the EMEA Technical Support Engineers. Set goals, monitor performance, and focus on team development. Coordinate with other global support teams and act as point of contact for escalations. Ensure KPI targets are met and customer satisfaction is maintained. Oversee ISO9001 compliance and drive process improvements. Manage resource levels, lab environment, spare stock, and assets. Provide input into reports, KPI reviews, and budget requirements. Represent the support function in roadmap reviews and customer visits. Collaborate with professional services and global support managers to align processes. Requirements: Qualification in a relevant Engineering discipline. Good understanding of GNSS systems (SBAS, Beidou, IRNSS, GPS, Galileo, Glonass). Experience managing or supervising technical teams, ideally across multiple countries. Excellent English communication (written & verbal). Strong problem-solving and decision-making skills under pressure. Ability to prioritise effectively and manage multiple tasks. Willingness to travel internationally (up to 10%). Desirable: Experience with Spirent GNSS Simulation systems, project management, or formal management training. To apply for this Technical Support Supervisor permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
82157 - EHV Field Engineer This EHV Field Engineer will report to the Lead Field Engineer and will work within Network Operations based in our locations in SPN (Distributed Working) - Canterbury/Kingston/Strood/Croydon/Crawley office. You will be a permanent employee. You will attract a salary of 67, 049 - 80,574 and a bonus of 3% If you are successful, you will need to undertake a medical and DBS reference check We also provide the following additional benefits 23 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose: To work as part of a team to deliver the 33kV and 11kV Primary Inspection & Maintenance programme within the South East geographical areas. This includes liaison with customers, network operations and control, networks planning and management of field staff and management of contractors. Principle Accountabilities: Ensure safety management throughout all responsibilities Responsibility for delivery of all construction, maintenance and fault works to time, cost and quality Ensure staff comply with all procedures and work to a high standard of quality Daily planning, coordination and real-time responsibility for the efficient utilisation of resources together with the South East Region scheduling team Communicate with HV/LV control - submission of HV/LV switching log, complete HV/LV network operations in accordance to distribution safety rules and procedures. Support and provide technical support to field staff, Manage and resolve any contract actual issues, with the support of Contract Management. Produce Risk Assessments and Method Statements for the safe delivery of projects work. Complete quality assurance checks of works completed and to rectify any quality issues identified. Communicate with and manage relationships with our customers to meet their expectations wherever possible. To be prepared to assist other sections e.g. organisational changes, system emergencies as determined by your experience. You will encourage participation in an agreed standby arrangement for responding to safety/emergency network incidents following the 2012 PMSNF Standby Agreement. Nature and Scope: You will be an important contributor to the team and manage the delivery of the 33kV/11kV Primary Inspection and Maintenance work within a geographical area. The work will predominantly deliver the plant maintenance on the 33kV network, but will also include supporting the 33/11kV overhead, 33/11kV protection and 11kV distribution plant maintenance programmes within the region. Together with the scheduling team, Field Staff Supervisors and Field Staff, you will deliver an excellent service to our customers. This service must ensure we meet the requirements of our Guaranteed Service Standards. Notes for Candidates: An EHV Field Engineer will deliver works on plant, underground cables, and overhead lines up to and including 33kV. This includes preparation and execution of switching schedules. Additionally, it includes issuing safety documents to others. We do not deem employees who only hold a SAP Manage competency for Plant Maintenance as a Full SAP. Qualifications: Essential HNC Electrical Engineering (or equivalent) Up to and including 33kV SAP authorisation on the SPN network Important Competencies Essential You must attain the IOSH Managing Safely certificate within 12 months of appointment. IT literate including SAP. Knowledge of UKPN Inspection & Maintenance Procedures Current valid driving licence Organisational Awareness Customer Service Safety Management Flexibility Desirable NRSWA (City and Guilds) Supervisors certificate Project Management
25/02/2026
Full time
82157 - EHV Field Engineer This EHV Field Engineer will report to the Lead Field Engineer and will work within Network Operations based in our locations in SPN (Distributed Working) - Canterbury/Kingston/Strood/Croydon/Crawley office. You will be a permanent employee. You will attract a salary of 67, 049 - 80,574 and a bonus of 3% If you are successful, you will need to undertake a medical and DBS reference check We also provide the following additional benefits 23 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose: To work as part of a team to deliver the 33kV and 11kV Primary Inspection & Maintenance programme within the South East geographical areas. This includes liaison with customers, network operations and control, networks planning and management of field staff and management of contractors. Principle Accountabilities: Ensure safety management throughout all responsibilities Responsibility for delivery of all construction, maintenance and fault works to time, cost and quality Ensure staff comply with all procedures and work to a high standard of quality Daily planning, coordination and real-time responsibility for the efficient utilisation of resources together with the South East Region scheduling team Communicate with HV/LV control - submission of HV/LV switching log, complete HV/LV network operations in accordance to distribution safety rules and procedures. Support and provide technical support to field staff, Manage and resolve any contract actual issues, with the support of Contract Management. Produce Risk Assessments and Method Statements for the safe delivery of projects work. Complete quality assurance checks of works completed and to rectify any quality issues identified. Communicate with and manage relationships with our customers to meet their expectations wherever possible. To be prepared to assist other sections e.g. organisational changes, system emergencies as determined by your experience. You will encourage participation in an agreed standby arrangement for responding to safety/emergency network incidents following the 2012 PMSNF Standby Agreement. Nature and Scope: You will be an important contributor to the team and manage the delivery of the 33kV/11kV Primary Inspection and Maintenance work within a geographical area. The work will predominantly deliver the plant maintenance on the 33kV network, but will also include supporting the 33/11kV overhead, 33/11kV protection and 11kV distribution plant maintenance programmes within the region. Together with the scheduling team, Field Staff Supervisors and Field Staff, you will deliver an excellent service to our customers. This service must ensure we meet the requirements of our Guaranteed Service Standards. Notes for Candidates: An EHV Field Engineer will deliver works on plant, underground cables, and overhead lines up to and including 33kV. This includes preparation and execution of switching schedules. Additionally, it includes issuing safety documents to others. We do not deem employees who only hold a SAP Manage competency for Plant Maintenance as a Full SAP. Qualifications: Essential HNC Electrical Engineering (or equivalent) Up to and including 33kV SAP authorisation on the SPN network Important Competencies Essential You must attain the IOSH Managing Safely certificate within 12 months of appointment. IT literate including SAP. Knowledge of UKPN Inspection & Maintenance Procedures Current valid driving licence Organisational Awareness Customer Service Safety Management Flexibility Desirable NRSWA (City and Guilds) Supervisors certificate Project Management
Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Pension up to 8% matched • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
23/02/2026
Full time
Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Pension up to 8% matched • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels. We are particularly keen to hear from candidates with: At least 3 years experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What s on Offer Competitive salary 25 days holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
19/02/2026
Full time
An established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders across the business. The Role As part of a collaborative IT support team, you will take ownership of escalated support requests, ensuring issues are resolved efficiently and professionally. You will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business systems and liaising with third-party suppliers where required Contributing to system upgrades, service improvements and IT projects Supporting onboarding and offboarding processes, including hardware and software lifecycle management Assisting with networking fundamentals including LAN, WAN and Wi-Fi troubleshooting About You You will bring solid 1st and 2nd Line support experience and be comfortable working in a structured IT service environment. Strong communication skills are essential, with the ability to clearly explain technical issues to users at all levels. We are particularly keen to hear from candidates with: At least 3 years experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure to mobile device management solutions (Intune highly advantageous) A proactive, organised and customer-focused approach What s on Offer Competitive salary 25 days holiday plus bank holidays Contributory pension scheme Ongoing training and development opportunities Clear scope for long-term career progression into Supervisory roles and beyond Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
