65 jobs found

Project Manager Structured Cabling Location: London Sector: Telecoms, Structured Cabling Systems (Cat 6 Data) Salary: £65,000 £75,000 + bonus, travel + excellent benefits Project Manager Structured Cabling: The Company A leading telecoms and cabling contractor operating across central London delivering full Design, Installation and Maintenance solutions for modern business connectivity. Their expertise covers structured cabling systems (Cat 5e, 6, 6a), internal fitout cabling on both new build cnstruction projects and within existing live building upgrades. With more than two decades of experience, they provide high-quality, bespoke structured cabling solutions on projects where reliability, security and precision matter. Project Manager Structured Cabling: The Role A superb opportunity for an experienced Project Manager with a strong structured cabling background (minimum 5 years) to lead multiple projects across the London region. You ll join a high-performing delivery team and take ownership of several live schemes, overseeing installation quality, commercial performance and operational control. Key Responsibilities Support Directors with the delivery of projects across the South East Lead 2 3 projects at any one time, including oversight of Site Managers Ensure high-quality installation of Cat 5/6/6e/7 cabling, including cabinet dressing Maintain full accountability for the quality of designated installations Produce accurate and timely internal and client-facing progress reports Work with teams to understand cabling layout, phasing and design requirements Ensure all works comply with company and statutory Health & Safety obligations Manage labour and subcontractors in line with company standards and best practice Undertake any training required to maintain essential accreditations Represent the business professionally and uphold company reputation Project Manager Structured Cabling: The Person CAT 6 structured cabling installation experience essential Minimum 5 years structured cabling site or project management experience Experience must be internal fitout cabling (not external fibre, broadband or civils) ECS/CSCS beneficial SSSTS/SMSTS desirable Prince2 or similar project management qualifications an advantage Excellent organisational and communication skills Commutable within the London region The Package Competitive salary + vehicle / car allowance or fuel card Bonus scheme Life cover and sickness cover Additional company benefits Opportunity to join a highly skilled team delivering major structured cabling projects

Your new company Working with an organisation that is focussed on making business connectivity as simple as possible. Well established with over 20 years in this market, they've built a resilient, forward-thinking business that puts customers first, powered by the incredible people who make it all happen.They are currently on a growth journey, and are now looking for an experienced, forward-thinking Senior Project Manager to help steer their biggest projects - driving integrations, transformations, and change that shape the future of this organisation. Your new role As the Senior Project Manager, you will Own it end-to-end:Take full control of projects, ensuring projects run on time, on budget, and deliver results. Collaborate across the business: Manage multiple workstreams while partnering with teams in IT, Operations, Finance, HR, and Product. Keep everyone aligned:Run check-ins, manage dependencies, and remove blockers, so projects flow smoothly. Lead the change:Champion cultural alignment and system adoption using frameworks like ADKAR or Prosci so everything (and everyone) moves forward together. Stay on top of risks and compliance: Spot issues early, keep projects compliant with GDPR and other regulations, and ensure no detail slips through the cracks. Make data your friend:Use (url removed), Excel, Power BI and other tools to track progress, report clearly and tell the project's story. Methodology expertise & drive for excellence:Plan, structure, and deliver complex projects using recognised methodologies (PRINCE2, Waterfall, Agile, or hybrid). Communicate and influence:Present confidently to senior stakeholders and keep everyone informed and engaged. What you'll need to succeed At least 5 years leading complex, cross-functional projects. Experience in IT or telecoms, ideally with business integrations, system upgrades or major organisational change. Proven track record of delivering integration projects involving people, processes, systems, data and customers. Knowledge of systems consolidation and data migration including CRM, ERP/Finance, billing, or HR platforms. Strong governance and reporting skills - you're comfortable running RAID logs, benefits trackers, budgets, and SteerCo packs. A PM qualification (PRINCE2 Practitioner, MSP, or PMP advantageous). Confidence using tools like MS Project, (url removed), Asana, or similar. Ability to pass BPSS and other clearance checks. What you'll get in return Salary: 65K- 85K Time off: 33 days, including bank holidays. Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance. Flexibility: Flexible core hours and hybrid working 3 days a week in the Solihull or Manchester office. Perks: Dog-friendly office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Telecom Consultant 3 Month contract initially Based: Hybrid - Max 2 days p/w onsite in Warrington Rate: £300 - £325 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Telecom Consultant to join the team. Key Responsibilities: The design of disaster recovery strategies for the telecom systems and networking components that ensures reliable, secure, and rapid recovery of telecom services during outages or cyber incidents. Development of a telecom-specific disaster recovery plan aligned with the company's overall OT DR strategy. Define RTO (Recovery Time Objective) and RPO (Recovery Point Objective) for telecom services. Work closely with Business Continuity, IT & OT operations team to conduct the disaster recovery testing of telecom services, and tabletop exercises to validate recovery procedures. Key Skills & Experience: The hands-on experience on the following systems - * TXCare - OTN TX Care - manage the multiple Xtran networks. * Cisco TACACS - AAA/Radius solution authenticates users to allow the ability to view or modify Cisco and Nokia (ODN) config when logging into the switch/Router. * Cisco Prime Infrastructure - Cisco Management System for ODN (Operational Data Network) & NGN (Next Generation Network) Routers and Switches. * Cisco Prime Optical - Cisco Prime Optical for managing Cisco ONS SDH nodes. * Nokia NFMP - Nokia Network Functions Manager for Packet (NFM-P) for managing the Nokia ODN network. * Cisco Unified Call Manager (CUCM) - Manages Substation Telephony devices VoIP phones, SIP cards and Voice gateways for analogue phones. * CNMS-NG (Commtel Network Management System - Next Generation) - Manages Avara PDH/SDH devices (alarms and device backup). SNMP trap destination for basic telecoms equipment such as modems, radios, battery chargers, etc. This system manages the majority of the telecoms devices. On going project to make the system geographic redundant. * Zetron ACOM - Control room telephony system (differs from CUCM but they do interface with one another). * Keymile UNEM (Unified Network Element Manager) - Manages Keymile and Milegate devices. * Strong understanding about the networking and communication components such as data network, IEC 61850, PDH, SDH and MPLS TP. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: Lossiemouth, Scotland - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and become part of the team that helps keep the UK's critical national infrastructure connected and protected 24/7. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling in and around Lossiemouth, Scotland. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Lossiemouth. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (mandatory for engineers) Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience SC Clearance (or ability to obtain) Recent SCIDA experience (AIR or other related environments) Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness Working knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 UK National security requirement DV (Developed Vetting) may also be required. Telent - What We Offer: 26 days annual leave + 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility

Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility

IBP Recruitment are currently recruiting for an Acquisition Surveyor in the Surrey area. Working in the mobile telecoms sector, you must have experience in this area as an Acquisition Surveyor. This role is hybrid, but travel to sites is required. A car or car allowance is also provided with this role. Our client offers great benefits that are designed to support you in and out of work. What will you be doing? Run site surveys to check if locations are right for network deployment and acquisition Spotting constraints early and flagging practical issues. Collecting precise site data, snapping photos, and producing clear survey reports for design and planning teams. Ensuring sites meet planning rules, health & safety, and landlord needs. Working closely with acquisition managers, landlords, and internal teams to resolve site-specific issues quickly. Supporting smooth, on-time site acquisition and build activities to meet client programme milestones. Being hands-on and flexible, communicating clearly with stakeholders and ready to travel between sites, proactively keeping projects moving daily. The ideal candidate must possess the following skills and experience: Proven experience in site acquisition or surveying within telecoms or infrastructure projects Solid knowledge of planning regulations, property law and health & safety standards. Stakeholder management and negotiation Calm under pressure and able to get deals over the line. You hold a relevant qualification and can translate technical and legal requirements into practical, commercial solutions that keep projects moving. Happy to travel to sites as required, flexible and hands-on. Thank you for applying for this position. Successful applicants will be contacted within 10 working days of submitting their application if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provide services as an Agency and an Employment Business for permanent recruitment, and the supply of temporary workers, and we are committed to equal opportunities for all candidates.

Would you like to work for one of the UK's leading utility companies? Would you like the opportunity to work on a wide range of network build projects within the same company? If so then this could be a step in the right direction! Our client is looking to strengthen the telecoms division with a Telecoms Supervisor to work on PIA FTTH network build projects. Salary to £40k Company Vehicle + Fuel card Annual Bonus Stakeholder Pension 25 Days Holiday + Bank Holidays Telecoms Supervisor Key Essentials: As a Telecoms Supervisor you will report to a Project Manager and be responsible for overseeing fibre and minor civils teams involved in network build projects involving desilting / duct blockages, cabling, splicing and overhead works Ensure that all staff under supervision are competent, fully trained, are aware of all requirements and have been fully approved, appraised and / or inducted before starting on site Monitor work to ensure streetwork permits and client timescales are met Carrying out site meetings to discuss works, permit conditions and agree Traffic Management requirements Regularly liaising with Local Authorities and clients Carrying out audits to ensure that work sites meet Health & Safety standards Ensure all productivity targets are achieved Ensure that all work is carried out safely and to adequate standards as stated in the contract specification Review and closure of all corrective actions / improvement actions raised against works Auditing cabling and jointing works on completion Telecoms Supervisor Requirements: As a Telecoms Supervisor, you should ideally be experienced in supervising PIA / Openreach telecoms network build or be a proven Cabler / Splicer looking to take the next step on the ladder Excellent knowledge of fibre, splicing and jointing on PIA / Openreach network build Ideally qualified with NRSWA accreditation Splicers & Telecoms Auditors with network build experience will be considered By applying for this position, you are agreeing for CVL:LDN to hold and process your personal data in accordance with our Privacy Policy. Your data will be shared with clients relevant to any roles that you have applied for with us. If at any time you wish to withdraw your consent, then please contact us.

Project Manager Defence Location: South East England Clearance: Must already hold active SC security clearance I m working with a leading organisation in the Defence sector that is seeking an experienced Project Manager to oversee the successful delivery of telecoms and infrastructure projects. This is a high-profile role managing projects from bid through to completion, ensuring compliance with MoD standards, safety regulations, and commercial objectives. Key Responsibilities Lead the end-to-end delivery of Defence projects, ensuring health & safety and compliance are always prioritised Manage project budgets, profitability, and reporting, with input into P&L performance Provide leadership to project engineers, engineers, and subcontractors, maximising team performance Maintain strong relationships with MoD stakeholders and clients, ensuring service levels and expectations are met Ensure all technical installations meet specifications, statutory requirements, and MoD standards Support bid activity and business planning alongside senior management What We re Looking For Essential: Active SC clearance (must already be held to apply) Proven project delivery experience in a construction/building services environment Knowledge of MoD standards, processes, and structures Strong commercial awareness with budget and cost control experience Ability to understand technical drawings and specifications Project Management certification (APM, PRINCE2, or equivalent) Driving licence Desirable: Structured cabling/datacomms experience Electrical knowledge and red-line drawings experience Familiarity with service level agreements and escalation processes Additional qualifications (IOSH, SMSTS, First Aid, etc.) Why This Role? This is an excellent opportunity for a Project Manager who thrives in complex, secure environments and is motivated by delivering projects that support national security. The role offers exposure to cutting-edge Defence programmes, professional development opportunities, and the chance to work within a highly respected organisation. If you re a proven Project Manager with active SC clearance and Defence sector experience, I d love to discuss this opportunity with you in confidence.

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT ManagerWest London - Onsite 4 days a week£40,000 - £60,000 DOE. Plus up to 10% annual bonusBenefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews• Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics• Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance• Control £700k IT OPEX budget; track costs and manage asset register• Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits• Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end• Understanding Microsoft Cloud environment• Run IT Teams across Microsoft stack• Led RFPs, contract negotiations, and vendor performance reviews• Tracked SLAs and supported supplier-led change projects• Familiar with ISO 27001, GDPR, and risk reporting• Clear communicator with execs, users, and vendors• Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM• CIPS Level 4 (Commercial & Contract Management)• Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year).• Performance Linked Annual Bonus.• Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months.• Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we d love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You ll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme 5% matched Auto-enrolment with People s Pension after 3 months. • Training & Development We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Telecoms EngineerBristol, field-based across the South WestUp to £35,000 + Company Van + Tools + Training + Great Holidays + Staying Away Allowance + Private Health Care + Other Great Benefits An exciting opportunity for a hands-on and self-sufficient Telecoms Engineer to join a fast-growing telecommunications provider, offering autonomy, excellent benefits, and a long-term career in a supportive and forward-thinking company.Are you an experienced field-based technician with a background in telecoms or data cabling? Are you looking for a mobile and varied role where you'll work independently and represent a trusted brand?Established over a decade ago, this leading provider of temporary wireless connectivity and data solutions to construction sites, including housebuilders, and both public and private sector projects. With over 60 employees and ambitious plans to grow, the company is expanding its southern field engineering team to support increased demand.In this role, you will report to the Field Services Manager and be part of a remote team of engineers. You'll be responsible for the installation and commissioning of wireless and data connectivity systems across sites in your region, with occasional national travel. You'll be based from home and provided with all the tools, training, and support you need to succeed.This role would suit a technically minded and proactive individual with field experience in telecoms or a similar installation-based background. You'll be happy to liaise work independently, liaise with clients and do frequent travel across your region. The Role: Carry out installations, configurations, and commissioning of temporary connectivity equipment on construction sites Represent the company brand professionally and provide outstanding customer service on-site Manage equipment, stock, and job administration using internal systems Work safely at height, with hand tools and ladders, adhering to health and safety standards The Person: Must be willing to travel & stay away when required Experienced in telecoms or installation roles Comfortable working independently in a field-based role Confident using hand tools, working at heights, and managing stock Basic IT skills and willingness to learn company systems Holds a Full UK Driving Licence Reference Number: BBBH262715To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Telecoms Engineer Bristol, field-based across the South West Up to 35,000 + Company Van + Tools + Training + Great Holidays + Staying Away Allowance + Private Health Care + Other Great Benefits An exciting opportunity for a hands-on and self-sufficient Telecoms Engineer to join a fast-growing telecommunications provider, offering autonomy, excellent benefits, and a long-term career in a supportive and forward-thinking company. Are you an experienced field-based technician with a background in telecoms or data cabling? Are you looking for a mobile and varied role where you'll work independently and represent a trusted brand? Established over a decade ago, this leading provider of temporary wireless connectivity and data solutions to construction sites, including housebuilders, and both public and private sector projects. With over 60 employees and ambitious plans to grow, the company is expanding its southern field engineering team to support increased demand. In this role, you will report to the Field Services Manager and be part of a remote team of engineers. You'll be responsible for the installation and commissioning of wireless and data connectivity systems across sites in your region, with occasional national travel. You'll be based from home and provided with all the tools, training, and support you need to succeed. This role would suit a technically minded and proactive individual with field experience in telecoms or a similar installation-based background. You'll be happy to liaise work independently, liaise with clients and do frequent travel across your region. The Role: Carry out installations, configurations, and commissioning of temporary connectivity equipment on construction sites Represent the company brand professionally and provide outstanding customer service on-site Manage equipment, stock, and job administration using internal systems Work safely at height, with hand tools and ladders, adhering to health and safety standards The Person: Must be willing to travel & stay away when required Experienced in telecoms or installation roles Comfortable working independently in a field-based role Confident using hand tools, working at heights, and managing stock Basic IT skills and willingness to learn company systems Holds a Full UK Driving Licence Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Job Title: Quantity Surveyor - Telecoms/Utilities Location: Leeds (1/2 days per week on-site) Salary/Rate: Up to£550 per day (Inside IR35) Start Date: October 2025 Job Type: 13 week contract Company Introduction: We are currently representing a global telecommunications client who are recruiting for an experienced Quantity Surveyor. Previous Telecoms/Utilities industry experience is a must have for this role. Required Skills/Experience: The ideal candidate will have the following: Telecoms or Utilities industry experience is a must Experienced in NEC3/4 contracts CEMAR knowledge RICS chartered advantageous In depth experience of cost management within complex construction projects Use of estimating and cost management systems 2 years QS experience in major infrastructure programmes Experience of managing NEC project costs through EW/CE/AfP/Final Account process Understanding and experience of commercial estimating and benchmarking Engineering based degree or equivalent, or working towards a recognised project controls qualification (NVQ level 4) is desirable Job Responsibilities/Objectives: The Quantity Surveyor is responsible for undertaking contract and project cost administration on Network Expansion projects Provide cost management support on both NEC ECC and DBO contracts Monitor the regional commercial mailbox/CEMAR for incoming payment applications, variations and final accounts from contractors Assess and validate payment applications, variations and final accounts from contractors to ensure submissions are compliant and claimed sums are accurate Preparation of Work Order Contract Data Part 1 for new build schemes Ensure all ECC projects have gone through the Early Contractor Involvement process. This could involve on site visits Support the Commercial Manager in assessing risk allowance estimates for the Early Warning Register Perform spot audits on previously approved payments/variations/final accounts and feedback to Business units. This includes NEC4 TSC work. Supporting the Build Manager in reviewing contractor quotations for Compensation Events on ECC projects. Support the Commercial Manager in assessing contractor claims Create and maintain cost reports for each project/workstream with regularly updated written narrative providing precise explanations for forecast cost position vs. budget, outstanding variations, WIP and premise number changes Regularly visit site and carry out measurement audits on a sample basis to validate that measures being taken If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Role Overview This is a hybrid role and you can be located anywhere in the UK. You will have experince working within the IT MSP and/or Telecoms sector. The customer experience manager is responsible for the customer experience within their dedicated accounts. You are responsible for overseeing and improving the customer journey, ensuring a positive and seamless experience at every touchpoint, from initial interactions to post-purchase support, ultimately driving customer satisfaction and loyalty. This covers all interactions across the customer not just customer service touch points. Key Responsibilities Strategic Champion opportunities to consistently improve the brand experience Drive customer retention, reduce churn, and increase customer satisfaction Understand each customer persona and their specific needs Gather real time feedback from customers and ensure this feedback is incorporated into the account management process for an improved customer experience Ensure CSAT levels within customer base are above 4 and action responses positive and negative. Manage Trustpilot and google responses and manage accordingly Establish communication mediums lines between customers and the company to ensure a smooth customer experience Utilise CRM tools to monitor customer experience Proactive management with accounts and ensure reactive management is in line with expectations Build relationships at multiple levels within the organisation Be an internal advocate and voice for the customer to enhance both the customer experience and companies offerings Understand the contractual position of the customer Ensure data integrity of contact names, numbers and email addresses with at least annual reviews with the customer to keep this updated Regular case and service review meetings at a cadence agreed with the customer Identify upsell and cross-sell opportunities working closely with the account manager Day to Day Target first touch resolution for all queries Oversee all implementation orders are delivered in line with expectations, know the projects in flight Work with CX Executives to ensure all responses to customers are coherent, well structured and responded to with SLA Maintain strong relationships within the customer Own all cases and responses, use other teams to input as required Ensure all customer contact details are updated in the CRM Onboard new pillars to the customer ensure billing accuracy and Customer success involvement Daily case reviews working with Customer Experience Executive Create small orders Escalation point for customer and customer executives Case queue management for ALL customer cases Commercial & Financial Support account managers and product sales team with opportunities and delivery of orders, ensuring post purchase service is at company standard. Responsible for investigating, owning and resolving credit requests within the account in a timely fashion Understand, maintain and report on customer contractual positions if required Own cancellation cases within the customer through to resolution working with contracts admin, billing and cancellations. Delivering all communication, written and verbal in a coherent and concise manner Working with Customer Success teams to define and ensure delivery of measures which increase adoption and retention Working with colleagues in wider to team to improve the experience for customers in a consistent manner Governance & Compliance Ensure all SLAs are met and escalate when needed Establish regular review cycles to assess product performance, lifecycle, and end-of-life planning as part of service reviews Skills Required Strong communication skills Commercially minded and proven experience. Minimum 5 years of experience in a relationship role Able to have difficult conversations with positive outcomes Experience managing and maintaining relationships Knowledge of company processes, upsell revenue lead indicators. Written, Verbal and Numerical literacy is a must Must be organised and attention to detail oriented Key Measures of Success Net value retention Achieve SLA targets Customer satisfaction survey CSAT Revenue Growth EBSTA score Excellent benefits are on offer with this role.

Key Client Account Manager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales, Product, and Support teams Managing onboarding, renewals, escalations, and lifecycle engagement Shaping the customer experience strategy as the business grows What We're Looking For Proven experience managing Customer Success or Service Delivery teams (ideally 100+ accounts) Background in fast-growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear opportunities for career growth in a scaling business Purpose-driven culture with real investment in social impact If you're an experienced service leader with a passion for customer experience and a strong understanding of IT and telecoms, this is your chance to make a big impact in a values-led, fast-growing company.

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits • Communicate clearly with execs; use NPS/CSAT to improve supplier service What You'll Bring to the Team: • Managed multi-supplier, outsourced IT & telecoms contracts end-to-end • Understanding Microsoft Cloud environment • Run IT Teams across Microsoft stack • Led RFPs, contract negotiations, and vendor performance reviews • Tracked SLAs and supported supplier-led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional PRINCE2 Practitioner Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer a range of benefits to support your well-being and professional growth: • Generous Annual Leave - 25 days of holiday per year (pro-rated in the first year). • Performance Linked Annual Bonus. • Pension Scheme - 5% matched Auto-enrolment with People's Pension after 3 months. • Training & Development - We invest in our people, offering job-specific training and career development opportunities. Join us and be part of a team that values growth, support, and career progression! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

frog is one of the world's most successful innovation and design companies and has recently turbo-charged our UK business through a number of mergers and acquisitions. We're growing fast, and our next move is to build on our global heritage in brand consultancy and launch a market leading UK brand offer. Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community-and the world at large. We believe that companies need to simultaneously transform their business of today while building their business of tomorrow. We combine design, technology and business smarts to help organisations do just this. We create products, services and businesses from scratch as well as transforming things that already exist from the ground up. We also believe this can be done whilst having a laugh together and going home on time. In London, we're a team of 80+ product and service designers, developers and technologists, and strategists, and part of a global network of frog studios and the broader Capgemini group. We're helping clients launch Beta Businesses and challenging existing setups for clients in Telco, Energy, Financial Services and Retail, amongst many other sectors. The role As an experienced Full Stack Engineer you will work within all aspects of solution development, including the overall design and architecture of the technical solution, implementation patterns and code quality, CI/CD pipelines and Cloud infrastructure. You will have the opportunity to work across all stages of the product life cycle: from inception, to proof of concept, to full build and test, launching in market, and operating at scale. The scope of our work and sectors is also varied, ranging from building entire beta businesses to creating brand new online experiences and mobile apps for some of the biggest players across the telecoms, banking, travel and utilities industries, and many more. As part of our global frog technology community you will have the chance to contribute to our Technology strategy, helping to evolve and broaden the solutions that we provide to our clients as well as influencing our strategic technology choices. And we're one of the few consultancies delivering products to the market! This is a multi-faceted lead role. It is as much about developing software as it is learning and developing your skills and those of the teams around you. Our environment is very flexible, collaborative and varied in the projects we do - we aim for this to be the place where you can do your best work. Why you? You can • Work with various different web and mobile technologies. We don't have set technology stacks, although we lean towards cross-platform and open source frameworks, using cloud services that let us get stuff done quickly. Most of our recent work has used React, Node.js and Cloud serverless solutions. • Deliver value to our clients as quickly as possible. In technology terms, this means we get good quality code and platforms built and shipped and into customers hands as fast as we can. • Work within a multi-skilled technology team and as part of broader project teams alongside Designers, Product Managers, QA and Ops. • Actively participate in sessions and workshops alongside client teams and stakeholders • Proactively identify and implement improvements to the way we work, with the instinct to recognise when something isn't working. • Spend time reflecting on the work we're doing and how we're doing it. You'll be an integral part of the development team and will help define "what good looks like" for the work we do. We're an agile organisation with a strong culture of feedback and self-improvement. You have • A wealth of experience of software integration patterns, APIs and approaches to integrating with legacy systems. • Comfort advocating DevOps concepts and are expert in the tools and technologies that make them possible. • An eye for detail and passion to make what we create shine. Our products have got to be functionally correct and they've also got to look good • Passion and curiosity for the web and technology. We want to push ourselves and we want to stay current • Excellent communication and will enjoy working in teams. We're a highly collaborative bunch and recognise that teams, not individuals, ship products. • We're all responsible for the quality of the code and the success of the project • The drive to proactively identify and implement improvements to the way we work • Experience of managing and leading teams • Comfort leading sessions with senior clients • The instinct to recognise when something doesn't work • The ability to manage up and initiate difficult conversations with the project leadership team • Passion about helping to create an environment where people can do great work • Buckets of positivity and a "can do" attitude. • It would be an advantage if you have experience in building or prototyping any Web 3 digital experiences or have started exploring virtual digital experiences, and are aware of the challenges and techniques required to master them What makes us tick? At heart we're a strategy, design & innovation company and like to think we've played a big role in shaping the way brands connect with customers. From working with Steve Jobs on Apple's design language, through to reinventing Disney's Theme Parks, and even partnering with Porsche to turbocharge their products. Three beliefs underpin our culture & frame the type of people who excel at frog: • Being a challenger brand: a home for rebels and disruptors who want to do their best work • Making our mark: fanatically improving our world and having real impact by crafting things people love • A belief in the power of emotion and in not compromising on quality Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English. Since June 2021, frog is part of Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Make Your Mark

About the opportunity: Our Cities and Places business offers solutions across a full spectrum of services including urban development, architecture, structures and civils, building services and interior design. Within Cities and Places we are developing places for the future and integrating the smart, connected and secure architecture to facilitate future technology and the benefits it brings as we help our clients find new solutions. This opportunity is to guide and support clients through the development of technical telecoms and electronic security solutions. You will be producing technical architecture and specifications within multi-disciplinary teams. Alongside project delivery and project management, work will include client engagement and bidding. You'll be working with a dynamic team in the delivery of innovative designs and costings to demanding project timescales, requiring a sharp customer focus in a competitive marketplace. Principal role accountabilities: Supporting the design/technical lead for allocated projects, undertake the production of designs for projects and proposals, ensuring the proposed design conforms to approved standards, specifications, and safety requirements. Production and checking of work package documentation for projects with a right first-time quality culture. Production of costings for design solutions ensuring that compliant solutions at least cost are identified. Drive the development of innovation in our technical solutions for our clients, to meet their greatest challenges. Work closely with all stakeholders to provide detailed input to specific project programs ensuring innovation and technical excellence are effectively delivered to meet client needs. Work closely with the Project Managers, Planners and Cost Consultants to provide detailed input to specific project programs. Assist or lead in the role of Designer as identified in the CDM regulations, with particular attention to design risks following best practice risk elimination, management and control A full understanding of the design / application of telecoms and security systems and installations used within the built environment and transportation service sectors and the associated safety requirements. Telecoms Structured cabling solutions for Voice and Data services (fibre and copper); Comms room design including cabinet arrangement and population; IP telephony; PABX installations (digital and IP); Radio system installations (PMR and DMR); Power supply systems including PDU and UPS; Mobile telephony and DAS installations; Intercom systems; Public Address (including EPA) and Mass Notification systems, and the requirements of safety concepts in system and equipment design. In addition, the above the ideal candidate will have an ability to: Delivers solutions; Be customer focused; Be a complex problem solver; Have a strategic mindset; Have excellent Interpersonal, communication and influencing skills; Have situational adaptability and be self-motivated; Be resilient; A passion for innovation and technical excellence; A Global Mindset and demonstrated ability to work across cultures and remotely with our Global Integrated Delivery teams; Qualifications & Experience: Essential Excellent communication skills. Degree/HNC or relevant experience. BPSS Preferred Proficient in the use of CAD and 3D design software (e.g. AutoCAD, Revit, MicroStation and BIM) Chartered Engineer or working toward it. Holding of a professional qualification in security design Staff management and supervision experience SC or DV Security Clearance A good understanding of the application of Project Management techniques and contractual conditions An understanding of the Role of the Designer in the application of the CDM regulations Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.

About the opportunity: Our Cities and Places business offers solutions across a full spectrum of services including urban development, architecture, structures and civils, building services and interior design. Within Cities and Places we are developing places for the future and integrating the smart, connected and secure architecture to facilitate future technology and the benefits it brings as we help our clients find new solutions. This opportunity is to guide and support clients through the development of technical telecoms and electronic security solutions. You will be a design leader producing technical architecture and specifications within multi-disciplinary teams. Alongside project delivery and project management, work will include client engagement and bidding. You'll be working with a dynamic team in the delivery of innovative designs and costings to demanding project timescales, requiring a sharp customer focus in a competitive marketplace. Principal role accountabilities: As Design/Technical lead for allocated projects, undertake the production of designs for projects and proposals, ensuring the proposed design conforms to approved standards, specifications, and safety requirements. Production and checking of work package documentation for projects with a right first-time quality culture. Production of costings for design solutions ensuring that compliant solutions at least cost are identified. Drive the development of innovation in our technical solutions for our clients, to meet their greatest challenges. Work closely with all stakeholders to provide detailed input to specific project programs ensuring innovation and technical excellence are effectively delivered to meet client needs. Work closely with the Project Managers, Planners and Cost Consultants to provide detailed input to specific project programs. Assist or lead in the role of Designer as identified in the CDM regulations, with particular attention to design risks following best practice risk elimination, management and control A full understanding of the design / application of telecoms and security systems and installations used within the built environment and transportation service sectors and the associated safety requirements. Telecoms Structured cabling solutions for Voice and Data services (fibre and copper); Comms room design including cabinet arrangement and population; IP telephony; PABX installations (digital and IP); Radio system installations (PMR and DMR); Power supply systems including PDU and UPS; Mobile telephony and DAS installations; Intercom systems; Public Address (including EPA) and Mass Notification systems, and the requirements of safety concepts in system and equipment design. Security Closed Circuit Television (CCTV) Installations; ANPR and Video Analytics; Electronic Access Control Systems, including use of Biometric technology; Intruder Detection Systems; Volumetric detection technologies; Perimeter Security and PIDS; Power supply systems including PDU and UPS; Radio signalling systems Physical security installations Vehicle and pedestrian control systems Personnel tracking systems and beacon technology, and the requirements of safety concepts in system and equipment design. In addition, the above the ideal candidate will have an ability to: Delivers solutions; Be customer focused; Be a complex problem solver; Have a strategic mindset; Have excellent Interpersonal, communication and influencing skills; Have situational adaptability and be self-motivated; Be resilient; A passion for innovation and technical excellence; A Global Mindset and demonstrated ability to work across cultures and remotely with our Global Integrated Delivery teams; Qualifications & Experience: Essential Excellent communication skills. Degree/HNC or relevant experience. BPSS Preferred Proficient in the use of CAD and 3D design software (e.g. AutoCAD, Revit, MicroStation and BIM) Chartered Engineer or working toward it. Holding of a professional qualification in security design Staff management and supervision experience SC or DV Security Clearance A good understanding of the application of Project Management techniques and contractual conditions An understanding of the Role of the Designer in the application of the CDM regulations Why Jacobs? We clear the way for inventive thinking, so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.