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Lead IT Support Engineer - up to 50K + 2x Overtime - Tamworth An exciting new opportunity has become available for a Lead IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate Lead IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. The role includes delivering high-level technical support to a diverse client base, ensuring consistent service quality across multiple environments. Acting as the senior escalation point for complex issues and lead the support team of 5 in maintaining strong client relationships and meeting SLA commitments. Lead IT Support Engineer experience: Lead a team of 5 IT Support Engineers, providing technical escalation support, coaching, and workload prioritisation. Managed escalated tickets, ensuring prompt resolution in line with client SLAs and contractual commitments. Oversaw onboarding and offboarding processes, device deployments, patching schedules, and infrastructure maintenance. Provided day-to-day leadership and direction to the IT support team, ensuring workloads were prioritised effectively and service levels were consistently met. Conducted regular 1:1s, performance reviews, and skills assessments to support team development and progression. Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. Ensured adherence to ITIL-based processes, including incident, problem, and change management. Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. Delivered advanced IT line support across a wide range of client infrastructures, including Microsoft 365, Azure, Windows Server, networking, and virtualisation platforms. We are not expecting the Lead IT Support Engineer to have experience in all the above, just a strong basis knowledge and passion to learn more! You will be self-motivated Lead IT Support Engineer, a great communicator and have a natural desire to lead a team. The successful Lead IT Support Engineer should have strong problem-solving abilities andorganisational skills. Apply now for immediate consideration for this Lead IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities SC Clearance Required Role Overview We are seeking a Senior Network Engineer (SME Level) with deep expertise in Cisco ACI, VMware NSX-T, and Firewall architecture, design, and operations. The ideal candidate will operate at a consultant level, providing strategic input on architecture and design while ensuring robust security and operational excellence across data center environments. Technical Skills & Key Responsibilities Develop and implement network architecture for Cisco ACI and NSX-T environments. Design and optimize Firewall solutions (Cisco ASA & Checkpoint) aligned with Zero Trust principles. Assess current Firewall rule base and migrate to NSX Distributed Firewall (DFW). Consolidate physical to virtual Firewall environments. Utilize tools such as APIs and IP Fabric to document current state (security posture, routing). Conduct audits and discovery to ensure compliance and operational integrity. Implement automation and Infrastructure-as-Code (IaC) practices for network deployments. Liaise with stakeholders to gather requirements and provide technical recommendations. Produce high-quality technical documentation and reports. Cisco ACI: Architecture, Design, and Operations VMware NSX-T: Architecture, Design, and Operations Firewalls: Cisco ASA & Checkpoint expertise Routing: Strong understanding of BGP Security: Zero Trust principles Automation: Familiarity with Scripting and IaC tools Excellent communication and stakeholder management skills Strong technical writing and documentation abilities Ability to work independently and as part of a team Soft Skills Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

SCADA Virtual Network SME (must have CISCO DIRECTOR SKILLS) - Remote - 3 months+ One of our Blue Chip Clients is urgently looking for a SCADA Virtual Network SME (must have CISCO DIRECTOR SKILLS). For this role you can work remotely, some occasional travel to Birmingham may be needed. Please find some details below: CONTRACTOR MUST EITHER HOLD OR BE ELIGIBLE FOR SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA Role Description: MUST: CISCO DIRECTOR SKILLS Virtual Network Solution Design Architect/Subject Matter Expert (SME) with experience of configuring and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC). This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. Hand-on experience with Broadcom NSXT and the use of Firewall rules, DFW, T0's and T1's. Proficient in VMware Aria Operations and Orchestration for Network infrastructure provisioning, configuration, management and monitoring. Proficient in understanding and supporting infrastructure and design Firewall requirements. Experience of NSX Edge virtual appliance deployment by using SDDC Manager with NSX Manager with Automated password management using SDDC Manager. Experience of VCF technologies across multiple sites. Experience of network operations, network integration and network automation. Experience within a cloud-native environment and providing solutions which meet security and other relevant standards relating to Critical National Infrastructure (CNI) Knowledge of Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Experience in Virtual Network Microsegmentation, Network Packet Capture and Inspection, F5s, Fortigate Proxy. Conduct testing and reporting result Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

SentinelOne Architect/SME - Remote - 3-4 months + (SentinelOne, Sentinel One) Blue chip client is looking for a SentinelOne Architect/SME Role is remote MUST BE PAYE THROUGH UMBRELLA (INSIDE IR35) Role Description: MUST HAVE: experience with SentinelOne and not Azure/Microsoft Sentinel Seeking a highly skilled SentinelOne Security Architect & Engineer to own the design and implementation of an on-premises SentinelOne deployment. This role requires deep technical expertise in endpoint protection, architecture design, and hands-on implementation. The ideal candidate will be responsible for producing High-Level Designs (HLDs), Low-Level Designs (LLDs), and executing the build and configuration of the solution in a secure enterprise environment. Required Skills & Experience: Proven experience architecting and deploying SentinelOne in enterprise environments. Strong understanding of endpoint protection, threat detection, and response capabilities. Experience with on-prem infrastructure on virtualized platform, networking, and storage. Ability to produce HLDs and LLDs with clarity and precision. Excellent communication and stakeholder engagement skills. Involved with integrating SentinelOne with SIEM/SOAR platforms (eg, Splunk) and deployment to Windows and RHEL endpoints. Preferred Qualifications: SentinelOne certifications (eg, SentinelOne Certified Architect or equivalent). Scripting knowledge (eg, PowerShell, Python) for automation and integration. Please send CV for full details and immediate interviews. We are a preferred supplier to the client

Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies. Duties and Responsibilities Support the IT Director with the implementation of the firms IT and AI & Innovation Strategies Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards. Manage, maintain and optimise the firm s on-premises and cloud-based infrastructure. Oversee backup and system security operations in accordance with the firm s policies. Participate in internal and external audits, including ISO27001 and ISO22301. Manage the Cyber Essential Plus accreditation renewals. Develop and document processes and procedures, providing to ensure they are fully implemented within the team. Identify and manage operational risks Manage information technology projects ensuring project deadlines are adhered to Provide hands-on support and participate in the out-of-hours support rota as required Provide support and guidance to stakeholders via help desk Assist the IT Director with the management of IT vendors, contracts, and software licenses Develop IT best practice guides and procedures. Prepare monthly management reports of team/service activities, tasks, and operational metrics Technical Competencies Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting Proven experience in IT infrastructure planning, development, and operations Proven experience in server virtualisation and Cloud-based Infrastructure Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response Strong understanding of project management principles and practices Strong understanding of Helpdesk and Customer Relations Support systems Strong understanding of Data Security and Cyber Security basics Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Cyber Security Consultant Edinburgh (Hybrid) Competitive Pay & Great Benefits Join One of Scotland s Leading Microsoft Partners Quorum Ready to take your cyber security career to the next level? Want to work with cutting-edge Microsoft cloud technologies while delivering real impact for clients across the UK? Quorum is calling. We re one of Scotland s largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). Our expertise spans Modern Workplace, Azure Cloud Adoption & Migration, Data Platform, Cloud Security & Identity, and Cloud App Development and we re growing fast. Right now, we re looking for a Cyber Security Consultant who lives and breathes technology, thrives in fast-moving environments, and wants to work with a talented, passionate security team. What s on Offer? Highly competitive salary Contributory pension Private healthcare Ability to buy and sell holidays We pay for your home broadband Annual personal technical budget Bonuses for achieving professional certifications Outstanding training & continuous development Amazing retention rates and a genuinely supportive team Key Responsibilities of Cyber Security Consultant: As a Cyber Security Consultant at Quorum, you ll be front-and-centre in delivering world-class security solutions to our clients. Expect a role that s dynamic, challenging, hands-on , and backed by continuous support, training, and career development. You ll be responsible for: Designing, deploying, and managing Microsoft Sentinel and Microsoft Defender XDR solutions Working closely with clients to solve complex cloud security challenges Providing deep technical expertise across Azure, M365, identity, infrastructure, virtualisation, networking, and storage Building resilient, multi-site architectures Working in regulated environments with strong knowledge of data boundaries Leveraging automation, configuration management, and modern cloud tooling Driving technical decision-making with senior stakeholders Communicating clearly, confidently, and effectively at all levels Key Skills & Experience: Proven experience with Microsoft Sentinel and Microsoft Defender XDR Strong understanding of cloud computing trends, enterprise drivers, and emerging technologies Deep technical knowledge of public/private cloud infrastructure Strong grasp of identity & access management Experience across Windows and Linux environments Background in automation/configuration management A track record of building trusted relationships with senior stakeholders Excellent verbal and written communication A problem-solver mindset with the ability to leverage internal and external expertise Certifications That Impress Us: Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Azure Security Engineer Associate CISSP CCSP IASME Cyber Essentials Assessor (If you re missing one or two but have strong experience still get in touch!) Why Join Quorum? Because we don t just invest in technology we invest in you . Quorum is an Employee-Owned company, and our culture is one of collaboration, support, growth, and genuine work-life balance. We pride ourselves on our award-winning family-friendly and flexible working culture, and we re committed to helping every employee build the career they want. At Quorum, we eat, sleep, and breathe technology. If that sounds like you, then you re exactly who we want. Apply today and help shape the future of cloud security with us.

Job Title: Remote Access Architect Location: London (Hybrid) Contract : 3 months Role Purpose The Remote Access Architect will provide strategic oversight and governance for the design, standards, and technical components of a unified Remote Access solution across M&S. This role ensures that remote access capabilities align with the company's strategic vision, security and compliance requirements , while delivering a seamless and secure colleague experience. The Architect will act as an independent voice, representing the M&S perspective across multiple teams and technologies, ensuring cohesion and consistency in the end-to-end service. Key Responsibilities Define and govern patterns, standards, and architecture principles for the Remote Access solution. Provide strategic oversight across all technical components, ensuring integration and alignment: Zscaler Private Access (ZPA - Networks team) Zscaler Browser Portal Access (Networks team) Azure Virtual Desktop (AVD hosting - Cloud Hosting team; AVD endpoint - Device & Endpoint Management team) AD/Entra ID (Identity & Access Management team) CyberArk (Privileged Access Management - Identity & Access Management team) Collaborate closely with security and other technical leads to ensure compliance with M&S security standards. Ensure the solution delivers a positive colleague experience across diverse business requirements and global coverage. Ensure the solution incorporates the need for Warehouse, Stores, and non-production environments (CATE) Act as a trusted advisor to the Identity & Access Management team, who will own the end-to-end service. Provide independent assessment and recommendations to ensure the solution remains future-proof, scalable, and secure . Establish a holistic view of a target solution and provide technical assurance this meets the current and future needs of M&S Identify and align key dependencies with the Network and other teams. Design Authority Submissions - Remote Access As part of the governance framework, the Remote Access Architect will contribute to and oversee Design Authority submissions . These submissions ensure that all remote access components are aligned with M&S standards, security requirements, and strategic direction. Summary of Submissions Zscaler Private Access (ZPA) - secure, policy-driven access to internal applications; focus on scalability and compliance. Zscaler Browser Portal Access - browser-based access for external partners; focus on usability and onboarding. Azure Virtual Desktop (AVD) - hosting and endpoint management; focus on performance in warehouse/store environments. AD/Entra ID - identity federation and conditional access; focus on seamless integration and compliance. CyberArk (PAM) - privileged account management; focus on segregation of duties and auditability. Governance Outcomes Submissions reviewed and approved by the Design Authority to ensure consistency across all components. Architect provides independent M&S oversight , ensuring submissions balance security, compliance, and colleague experience . Focus areas include Warehouse, Stores, and non-production environments , where remote access requirements are most critical. Skills & Experience Proven experience as an Architect in Remote Access, Identity & Access Management, or related domains. Strong knowledge of enterprise remote access technologies, including Zscaler, Azure Virtual Desktop, AD/Entra ID, and CyberArk. Expertise in security governance, compliance frameworks, and architectural standards . Ability to balance technical rigor with user experience , ensuring solutions are secure yet intuitive. Excellent stakeholder management skills, with experience working across multi-disciplinary teams . Strong communication and influencing skills, able to represent an independent strategic vie

Senior VDI Engineer - Full-time, Permanent Position (37.5 hours) £61,082 - £64,297 Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office (TW1 3RP). This is a hybrid working role, requiring regular office attendance. About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight to migrate required applications, data, systems and hardware assets to the (MTVH) AD domain. What you'll need to succeed An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment. This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this. We are looking for engineering level background in Citrix and VDI permanent roles (i.e. no consultants, freelance, self-employed etc) Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware-based on-prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self-sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution. There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs Key Dates First-round MS Teams interviews: will be scheduled for 01 December 2025 Second-round MS Teams interviews: planned from 03 December 2025 Please note :- we do not currently offer visa sponsorship. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: (url removed)>

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Essential Knowledge and Skills Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently and as part of a team Desirable Windows Server Firewalls (Checkpoint, PALO ALTO) Active Directory Basic Networking Telephony IT Security Virtualisation (VMware) MDM Platforms Mobile Phone Support (IOS & Android) Education, Qualifications or Training A Qualification in IT (A+ or MCSE) Experience in a Technical support environment Able to obtain SC Clearance Desirable Computer science related degree Working knowledge of other IT operating systems (Linux) Experience working in a secure environment Additional requirements If you have not been a resident for the last 5 consecutive years, please be prepared to request an overseas criminal record check for these countries as you will be asked to provide this for referencing and security checks. You must possess the current, legal right to work in the United Kingdom. They will not be able to offer sponsorship for any employment Visa's. Benefits Competitive salary Private Medical Insurance (Bupa) - single cover for employees paid by the company Pension: Employees are auto enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic Share Incentive Plan and ESOP. Annual share schemes at company discretion. Success Share, Discretionary Group bonus scheme (conditions apply) Bikes to Work (up to 3,000) (employee purchase scheme) Technology (employee purchase scheme) Mydrive (employee car purchase scheme) Den-Plan (employee purchase scheme) Health-care Cash Scheme Personal Accident Insurance (employee purchase scheme) Health Assessments Travel Insurance Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke + 40,000 - 45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 1st Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 2nd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

Technical Support Trainer This is a fantastic opportunity to join the UK's fastest growing Technology Academy who are helping shape the future world of technology. Company Overview: Corecom Technology Academy, an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. As an SME experiencing rapid growth, we need to expand our training team and are seeking a dynamic and adaptable Technical Support Trainer to join the business. You don't need both training and industry experience, but you do need some experience in either training or industry, and be eager to learn new technical disciplines and then pass on that knowledge to other people. We are dedicated to empowering individuals with the skills and knowledge needed to excel in the ever-evolving world of technology, and you will be no different! We will give you the support to learn new technology and / or training design and delivery techniques. Position Overview: As a Support Trainer, you will play a pivotal role in shaping the next generation of tech professionals, across a range of technology, programming languages and roles. You will be responsible for supporting our Lead Trainers in developing and delivering training programs, fostering a collaborative learning environment, and ensuring that our Associates and learners are equipped with the skills demanded by the industry. You will support training, using in-person and remote training sessions, and ongoing support for our Associate Consultants and other learners. Key Responsibilities: Curriculum Development: Support in the design and development of the curriculum and comprehensive training materials for various technology-related courses and our internal e-learning platform (Moodle), ensuring relevance to industry trends and demands. Instructional Delivery: Support Lead Trainers in delivering engaging and informative training sessions, utilising a variety of teaching methodologies. Technical Expertise: Stay abreast of the latest advancements in technology and integrate relevant updates into training programs. Assessment and Feedback: Support in the assessment and evaluation of participants' progress, providing constructive feedback for continuous improvement. Mentorship: Offer guidance and mentorship to Associates, fostering a supportive and collaborative learning community. Industry Networking: Establish and maintain connections with industry professionals to stay informed about current trends and opportunities for collaboration. Professional Development: Continuously enhance your own skills and knowledge to ensure the delivery of high-quality and up-to-date training. Skills and Experience: Knowledge of current and emerging technologies, programming languages, and software development methodologies. Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Passion for training and learning, and a commitment to fostering a positive learning environment. Preferred but not required: designing and delivering technology-related training programs Preferred but not required: industry experience across one or more areas, including Software Development / Programming, Test Engineering, Data Engineering, DevOps, Cloud What's in it for you? The opportunity to develop as a trainer and influence future cohorts of Associates careers Developer new technical skills in evolving and new technology Joining at a time of substantial growth and investment We're a business driven by ED&I, we don't just preach it State of the art offices in Leeds, Newcastle, Manchester Belfast & growing The opportunity to attend leading tech events Competitive salary - above the UK Living Wage as part of our commitment to the Living Wage Foundation 25 days holidays, plus bank holidays. 5% matched employer pension contributions. Access to Mintago, our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more! Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this). Employee Assistance Programming - Including 6 counselling sessions per life event with a BACP-accredited counsellor. Cycle to work scheme - Purchase a bike through Bike2Work and spread the purchase across 12 months. Retail discounts - Save at 200+ UK brands, including supermarkets, cinemas, and restaurants. and more! Join us in shaping the future of technology education! At Corecom Technology Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we utilise those differences to help our clients and candidates strive for a more diverse and inclusive world.

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the flexibility and agility of an SME, and the trust and reputation of an established brand, to position themselves as a true expert solution provider in the MSP space. With a head office in Coventry, you will get the chance to join a well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team. In addition to the core support elements, you will partner closely with senior engineers and project implementation specialists, and have the chance to grow your skills into project-based work over time. The role will be site-based at the company's Coventry head office, but as your experience grows, you will also have the chance to visit customer sites where necessary. Due to the nature of the role being 5 days per week on-site, we are looking for candidates within a daily commute from the Coventry area. Profile This is a support-focused, technical position, where you will be working with all areas of end-user support within a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10 / 11 Windows Server Active Directory Office 365 / EntraID Virtualisation - VMWare / Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of 35,000 - 40,000 per annum. Extensive company benefits package. Fantastic training opportunities including sponsorship for professional accreditations. This is a fantastic opportunity for an IT Network Support Engineer to further their career within a well-respected company in the Managed Service sector. Interested candidates are encouraged to apply.

IT Company is hiring for a 3rd Line Cloud Network Engineer to join their team in Basingstoke. This is an on-site role, 5 days per week. This role is central to ensuring the smooth operation of their cloud and network infrastructure, providing hands-on support and expertise across incident management, change management, and system monitoring. The salary ranges between 48K - 55K + 10% DV Bonus. For this role, you will need to ideally hold SC Clearance and be eligible for DV Clearance You will play a key role in supporting both physical and virtual network solutions, collaborating with engineering and design teams. Responsibilities: - Responding to escalations from 2nd Line daily checks using ITSM tooling. - Managing PKI certificates for networking devices (physical and virtual). - Distributing software, firmware, and security updates for network devices. - Supporting and collaborating with design and engineering teams. - Maintaining and supporting virtual and physical network solutions, providing timely u updates to the Operations Lead. - Carrying out readiness assessments for new releases entering service from the Engineering Team. - Producing and maintaining documentation such as work instructions and patching schedules. Key Skills and Experience: - Cloud Administration (e.g. Broadcom NSX-T). - Firewall Management (e.g. Cisco Firepower Management Centre). - Network Devices (Cisco IOS, NXOS, FXOS; Juniper Devices & JUNOS). - Network Authentication (e.g. Cisco ISE). - Event Management Tooling (e.g. SolarWinds). - ITSM Tooling & Processes. - Cloud Administration (e.g. Broadcom vCenter - user experience rather than administration). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Lorien are currently working with a manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development within the role. Responsibilities : Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical projects, including documentation and planning Create new users, manage security permission requests and starters/leavers procedures. Manage IT Purchasing, submit requisitions, create purchase orders, liaise with suppliers to order new equipment Log and maintain Server health and additional preventative maintenance measures Ensure backups have performed correctly and escalate any failures to the IT Manager Manage office supplies, ensuring constant stock of consumables and replace them when requested Manage the IT Asset Management system, recording location of equipment, user ownership, warranty expiry Configure and deploy new laptops and desktops with critical software to users Assist the IT Manager in the support and deployment of the Company's IT Server and Network Infrastructure Manage the IT Helpdesk and provide escalation to other members of the IT Team Other Duties : Pro-actively design and deliver IT training to users Plan and assist the IT Manager with Disaster Recovery readiness tests and assessments Assist the IT Manager in the design of the IT Infrastructure roadmap Ensure Company Procedures for all business systems are written and kept up to date Required Skills : MS Windows Desktop and Server Operating Systems Desktop applications - MS Office, Adobe Acrobat MS Office 365 and Microsoft 365 Cloud Applications VMware vSphere and Virtualisation technology Virtual Desktop technologies (XenDesktop, VMware Horizon) Dell & Cisco Hardware Experience of operating an IT Helpdesk 2+ year's experience of providing 1st, 2nd and 3rd line Support Pay range and compensation package : Salary is paying up to £35,000 with generous benefits and 25 days annual leave. The role is based 5 days a week from the office, so you must be within a commutable distance of the location and happy with this method of working. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

*SC Cleared* Desktop Support Engineer 6 Month contract initially Based: Onsite - Leiston, Suffolk Rate: £200 - £250 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Desktop Support Engineer to join the team. Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to Windows Server SME and user The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets. Key Skills & Experience: * Experience to troubleshoot issues on Windows 10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We are heading up a recruitment drive for a global consultancy that require a SC Cleared Operational Engineer to join them on a major government project that's based in Telford 2 days per week. Operational Engineer (Minerva SA Reg Risking) Max Supplier: £600 Clearance required: SC is required - Must hold SC (preferably HMRC) but we can transfer Duration: 6 months Location: Telford: If local to Telford, requirement will be 2 days per week on site. If not local, expectation will be to attend once/twice a month. IR35 Status: Capgemini Mandated PAYE only Job description: The Preventative Risking (PR) team within RIS is responsible for managing the risking and compliance referral processes for Self-Assessment (SA) registrations. Currently, the system identifies approximately 200,000 fraudulent registrations out of 1 million, resulting in an estimated £51 million to £219 million in lost SA repayment claims for HMRC (based on 2021/2022 figures). To address this, a proof of concept (POC) was developed using: SAS Enterprise Guide for table creation, SAS Studio V and SAS RTENG to build the SA registration network, SAS Viya 3.5 tools for risk assessment of new SA registrations. The POC leveraged data from 20 different sources, most of which were already housed in the Minerva Oracle database. Previously, some data had to be transferred manually. However, the automated file transfers described in this Solution Design Document (SDD) will now move that data to the SAS platform using approved Enterprise Architecture (EA) integration patterns, with the initial phase, targeted for delivery in April 2026. This role will form part of a new scrum team within Minerva Platfrom to develop and deliver the Ingestion and Risking within the SAS Platform including IDP. Key Responsibilities: Design, development, and deployment of data integration and transformation solutions using Pentaho, Denodo, Talend, and SAS. Architect and implement scalable data pipelines and services that support Business Intelligence and analytics platforms. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver robust data solutions. Champion Agile and Scrum methodologies, ensuring timely delivery of sprints and continuous improvement. Drive DevOps practices for CI/CD, automated testing, and deployment of data services. Mentor and guide junior engineers, fostering a culture of technical excellence and innovation. Ensure data quality, governance, and security standards are upheld across all solutions. Troubleshoot and resolve complex data issues and performance bottlenecks. Key Skills: SAS 9.4 (DI), SAS Viya 3.x (SAS Studio, VA, VI). Platform LSF, Jira, Platform Support. GIT. Strong expertise in ETL tools: Pentaho, Talend. Experience with data virtualization using Denodo. Proficiency in SAS for data analytics and reporting. Oracle (good to have). Solid understanding of Agile and Scrum frameworks. Hands-on experience with DevOps tools and practices (eg, Jenkins, Git, Docker, Kubernetes). Strong SQL and data modelling skills. Excellent problem-solving, communication, and leadership abilities. Key Qualifications: Proven track record of data projects and teams. Certifications in Agile/Scrum, DevOps, or relevant data technologies are a plus.

Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: As part of our continued growth in OT Cyber Security, we are looking for an experienced, committed and enthusiastic Principal OT Cyber Security Engineer to join our Automation team. The Principal OT Cyber Security Engineer will: Lead OT cyber security project lifecycle activities to deliver secure by design Industrial Automation and Control Systems Be responsible for developing and supporting the growth of our OT cyber security consultancy services Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System (CSMS) The Principal OT Cyber Security Engineer will take full responsibility for the successful delivery of cyber security projects (technical, quality, time and cost elements). The ideal candidate will demonstrate a growth mindset, bring innovative and bleeding edge solutions to address complex challenges and have the ability to develop new ideas, processes and systems in an evolving OT cyber security landscape. Key Activities: Working co-operatively with the OT Cyber Security Manager, Technical Managers, Project Managers and engineering teams across a variety of Automation projects you will: Lead OT cyber security project lifecycle activities to deliver secure by design IACS: Facilitate and conduct ISA-62443-3-2 based cyber security risk assessments to define risk based OT cyber security requirements Create defence in depth, segmented system architectures Develop secure by design IACS to meet client requirements including documenting OT cyber security requirements and specifications Implement OT cyber security controls and countermeasures including: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Support Project Managers with the planning and execution of OT cyber security aspects of projects to ensure they meet the time, cost and quality required by our clients Responsible for developing and supporting the growth of our OT cyber security consultancy services by: Evaluating new OT cyber security consultancy offerings and establishing our approach Conducting OT cyber security gap assessments of procedural and technological controls against relevant frameworks and standards e.g. National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF), ISA / IEC 62443 suite, OG86 etc. Carrying out a wide variety of site and desktop based vulnerability assessments on clients brown field IACS Support clients in the creation and development of their own CSMS artefacts including policies, procedures, guidelines, specification and work instructions etc. Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System Support further development of cyber security documentation including policies, procedures and specifications Grow out OT cyber security partner ecosystem Ensure policies, procedures and specifications are being followed on projects by providing OT cyber security technical supervision and quality assurance through project surveillance e.g. design review, informal audits etc. Promote and maintain high level of security hygiene within Bilfinger UK Automation department Promote and facilitate OT cyber security knowledge sharing and learning from experience through, for example, internal training, lunch and learns, standardisation, best practices etc. Attend and represent Bilfinger UK at industry OT cyber security groups and events Contribute to the continuous professional development of the team by providing technical leadership and mentoring of junior engineers Support Business Development team on opportunities including at client meetings, presentations/demonstrations, solutions optioneering etc. Support Proposals team on technical solutions optioneering, bid production and technically reviewing bids Help develop and foster relationships and partnerships with control system OEM/vendor OT cyber security teams and OT cyber security solution providers Provide health and safety leadership by example Skills & Experience: At least 5 years of practical engineering experience in the application of OT cyber security to PLC, DCS, RTU, SCADA and HMI systems in at least one of Bilfinger UK's key sectors. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Practitioner of the ISA/IEC 62443 suite of standards, with particular focus on -2-1, 2-4, 3-2 and 3-3. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Broad technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation, Siemens, Schneider etc. Experience of industrial networking protocols e.g. CIP, DNP3, Modbus, PROFINET, IEC 61850, PRP, REP Experience of working within and supporting the continuous improvement of a Quality Management System (QMS) Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Engineering Permanent Professional Bilfinger Engineering