309 jobs found

Are you passionate about technology and eager to support innovative organisations? Do you thrive in dynamic environments where your problem-solving skills can shine? Are you looking for a rewarding role where you can make a real difference in a thriving educational setting? We are currently seeking an IT Support Technician to join our team - imagine yourself working in a forward-thinking organisation that values your expertise and fosters professional growth! Hours of Work: 37.5 per week - hybrid/remote The IT Support Technician will be responsible for delivering high-quality IT support across multiple business units and functions. From troubleshooting hardware and software issues to maintaining systems and ensuring seamless user experiences, you will be vital in supporting our educational programmes and administrative operations. Support will be provided both locally and remotely, including on-site visits within the UK and Europe when needed to keep our technology running smoothly. IT Support Technician Requirements: Higher Education qualification(s) in IT or related fields, or equivalent professional experience Proven experience providing desktop support within a Microsoft environment, including Windows, Office, SaaS applications, printing, and telephony Knowledge of automated imaging software and SOE deployment Experience with Active Directory, Intune and/or related management tools Excellent problem-solving skills with the ability to work independently, often remotely, using remote desktop and Service Desk software IT Support Technician Benefits: Competitive salary package Generous holiday entitlement with bank holidays included Contributory pension scheme Excellent opportunities for professional development Supportive team environment promoting work-life balance Meet the Organisation: Who We Are and What We Do At Navitas, we are a leading organisation within the Education and Training sector, dedicated to delivering world-class academic and professional development opportunities. Our IT team plays a crucial role in supporting our mission by providing innovative solutions, reliable systems, and exceptional support to staff and students alike. Committed to excellence, we foster a collaborative environment where technology empowers educational success. If you think you are suitable for this IT Support Technician role and want to be part of a passionate team shaping the future of education, don't miss this exciting opportunity! Apply now and take the next step in your career with us!

IT Technician Knowsley/St Helens (On-site) 16 - 23.68 per hour (Inside IR35) 1 month+ (Extensions likely) An IT Technician is required for our education client. You will be joining a busy IT & Reprographics Department. Responsibilities: Provide 1st and 2nd line support, responding to hardware, software, and network queries. Deliver exceptional customer service, ensuring users feel supported and valued. Take ownership of issues, escalating when necessary and keeping users informed throughout. Log and update all calls within the helpdesk system, identifying trends and helping improve efficiency. Support a range of ICT systems and equipment across the organisation, including LAN/WAN environments. Maintain high standards of professionalism, accuracy, and organisation. Work collaboratively with colleagues to ensure SLAs and service targets are met. Contribute to continuous improvement by helping develop robust support processes. Maintain awareness of information security practices and respond to risks appropriately. Skills: Recent experience in an IT support or customer service environment Great communication, listening and customer service skills Active Directory, SCCM. Windows upgrades etc Strong troubleshooting and diagnostic abilities DBS (valid or had one previously) Desirable: Experience working in an education (HE/FE) environment

IT Support Technician O365 NE Cambridge (Hybrid office based initially, then typically 23 days per week from home) Basic salary + Bonus + Benefits + excellent career progression opportunity into new areas of technology! About the Role We are looking for a motivated IT Support Technician to join a rapidly growing team. In this role, you will support customers across the UK with their Microsoft cloud environments, focusing on Microsoft 365, Windows 11, and related technologies. You will work as part of a busy helpdesk team providing end-user support for Microsoft 365 based systems. The role requires strong problem-solving skills, the ability to diagnose and resolve technical issues efficiently, and excellent communication with users. This position offers a challenging and rewarding environment for ambitious technicians who are eager to grow their skills and build a long-term career in IT. Key Responsibilities Provide end-user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Previous experience within a MSP / fast-paced helpdesk environment Key Skills End-user support of Microsoft 365 End-user support of Microsoft Windows 11 Excellent telephone and email communication skills Supporting Skills Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune Full clean driving licence If you are passionate about Microsoft technologies and want to grow your career in a supportive and forward-thinking IT environment, we would love to hear from you. At Polkadotfrog we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible. If you havent heard from us within 5 days, please note that your application has not been successful on this occasion. INDH

IT Technician As a proud member of The Challenge Academy Trust (TCAT), Priestley College is a thriving and well-established 16-19 academy located in the heart of Warrington. The College works collaboratively with local schools to drive educational excellence and improve outcomes for all young people in Warrington. Priestley is recognised for its inclusive culture, high-quality teaching, strong student motivation, and ambitious, well-planned curriculum. We are seeking a proactive and skilled IT Support Technician to join our dedicated technical team. You will be responsible for providing high-level technical support, system administration, and troubleshooting across our diverse hardware, software, and network infrastructure. This role is vital in ensuring a seamless digital learning environment for both staff and students, directly contributing to the educational success of our college. Key Responsibilities Technical Support & Service Desk Systems & Infrastructure Operational Support Health, Safety & Projects Qualifications, Experience & Skills: Minimum of 5 GCSEs (A -C / 9-4) including English and Maths- essential Evidence of continued professional development- essential Degree in Information Technology, Computer Science, or a related field- desirable A-Level or Level 3 BTEC in an IT-related subject-desirable IT Related Certificates- desirable Why Join Us? Be part of a forward-thinking and ambitious College with a strong commitment to educational and operational excellence Opportunity to shape the financial future of a growing organisation. Collaborative and supportive working environment. Opportunities for professional development and career progression. Application closing date for IT Technican - 01/04/2026

Location: Cambridge (CB25) Duration: Permanent Hours: 37.5 per week 8am - 4pm (Monday to Friday) Salary: 27,000 - 34,000 depending on experience Job Reference: 36053 Polytec are looking for a proactive IT Support Technician for our client based just north of Cambridge. The successful candidate will deliver 1st and 2nd line support to around 80 users working both on-site and remotely. This hands-on role focuses on supporting end users, maintaining IT systems and devices, and assisting with day-to-day IT operations while working closely with the internal IT team. Responsibilities - Provide 1st/2nd line IT support for hardware, software and user issues - Support Microsoft 365 applications including Teams, Outlook, Word, Excel, PowerPoint and SharePoint - Configure and manage laptops, desktops and Android devices - Administer user accounts in a hybrid cloud environment and support Exchange Online - Manage user onboarding and offboarding, including device provisioning and permissions - Assist with network patching, backup management, CRM support and VoIP troubleshooting Requirements - 2-3 years' experience in an IT support or service desk role - Strong troubleshooting and problem-solving skills - Excellent communication skills supporting technical and non-technical users - Relevant IT qualification or certifications (Microsoft, CompTIA, Cisco) desirable Desirable - Experience with Linux systems - Familiarity with Cyber Essentials security standards - Understanding of ITIL processes Please contact us as soon as possible for more details or apply below!

IT Technician Knowsley/St Helens (On-site) £16 - 23.68 per hour (Inside IR35) 1 month+ (Extensions likely) An IT Technician is required for our education client. You will be joining a busy IT & Reprographics Department. Responsibilities: Provide 1st and 2nd line support, responding to hardware, software, and network queries. Deliver exceptional customer service, ensuring users feel supported and valued. Take ownership of issues, escalating when necessary and keeping users informed throughout. Log and update all calls within the helpdesk system, identifying trends and helping improve efficiency. Support a range of ICT systems and equipment across the organisation, including LAN/WAN environments. Maintain high standards of professionalism, accuracy, and organisation. Work collaboratively with colleagues to ensure SLAs and service targets are met. Contribute to continuous improvement by helping develop robust support processes. Maintain awareness of information security practices and respond to risks appropriately. Skills: Recent experience in an IT support or customer service environment Great communication, listening and customer service skills Active Directory, SCCM. Windows upgrades etc Strong troubleshooting and diagnostic abilities DBS (valid or had one previously) Desirable: Experience working in an education (HE/FE) environment

Role: ICT Consultant - 2nd Line Location: Slough Salary: 27,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Support Technician Manchester - 5 days a week on-site 3 month contract 120 per day (inside IR35) Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

About the opportunity Send your CV to us, complete the fully-funded course and get a certified qualification. Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 16/02 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you ll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview. IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems. Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Data Management: Source, cleanse, and analyse data to present actionable insights. Digital Transformation: Explore Agile project management and how to support digital change. Sector Skills: Understand IT policies, legislation, and industry structure. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles: IT Support Technician Cloud Support Assistant Junior Network Engineer Service Desk Analyst Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester (GMCA region). Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap. Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview. provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Looking for a Role That Helps You Build a Career in IT? This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations. Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support. The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive. The Role As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently. Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary. The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required. Location: West Midlands Salary: £25,000 - £29,000 Working Pattern: 5 days onsite Key Responsibilities Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory and Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining the business Maintain accurate documentation of issues, resolutions, and user interactions Coordinate equipment orders through approved IT suppliers You will have : Experience in a 1st line IT support or service desk role Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint) Experience with Active Directory or user account management Familiarity with ticketing systems such as ServiceNow or similar platforms Strong troubleshooting and communication skills Full UK Driving License What You ll Gain Exposure to a wide range of IT systems and technologies Experience supporting a multi-site organisation Opportunities to gain experience beyond traditional first line support Development opportunities to progress into 2nd Line IT Support Annual salary reviews and ongoing development opportunities

Your new company You will be joining a well-established education provider recognised for delivering high-quality learning experiences to a diverse community of students. The organisation is committed to excellence, innovation, and providing outstanding support to both learners and staff. You will be part of a friendly, collaborative, and professional IT service that supports teaching, learning and administrative operations across multiple sites. Your new role We are seeking a Temporary IT Technician to join our on-site IT team based at our Knowsley site. You'll be part of a close-knit team, with additional support from a wider team.In this role, you will provide 1st and 2nd line technical support, assisting staff and students with hardware, software, and general IT queries. You will support a range of systems including Microsoft 365, Active Directory, SharePoint, and other Microsoft technologies, with opportunities to work with specialist education-based tools. Your core work pattern will be 36 hours per week: The interim role is to start ASAP Mon-Thurs: 08:30-17:00 (1-hour break) Fri: 08:30-16:30 (1 hour break) You will also MAY participate in a rolling rota to cover occasional late shifts up to 19:00 for adult learner support. You may be required to travel to and work from other locations across Knowsley and St Helens as needed. Key responsibilities include: Providing 1st & 2nd line IT support in accordance with SLAs Troubleshooting hardware, software, network, and user issues Logging and managing helpdesk tickets Maintaining high standards of customer service Supporting the development and implementation of robust IT processes Ensuring adherence to IT security principles Participating in enrolment activities and occasional off-site work Keeping up to date with relevant ICT training and development What you'll need to succeed To excel in this role, you should bring: Experience working in an IT support (Education desirable) Strong communication, diagnostic and problem-solving skills Excellent organisation, planning, and time-management abilities A proactive, positive, and approachable attitude Ability to work independently and as part of a team Flexibility to occasionally work evenings or off-site DBS clearance (on appointment) What you'll get in return A dedicated consultant at Hays to support with compliance, payroll and future opportunities A supportive team environment with opportunities for learning and skill development Experience working with a broad range of Microsoft technologies and education-specific systems The chance to make a real impact by supporting staff and students within a vibrant educational setting What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

IT Support Technician Location: Hull Salary: £25,000 - £30,000 Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments Please note: this role is based in Hull and is full onsite. What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Your own transport is needed for this role due to travel to multiple sights. Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

Our client is currently recruiting a 1st line Support Technician to join their IT Operations Team. The 1st line Support Technician will be responsible for triaging tickets and supporting end users to a 1st line level. You will gain exposure to supporting end users both deskside and remotely. This will be based 4 days onsite in London and 1 day in Crawley. Key Responsibilities for the 1st Line Support Technician Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer, or direct to another team Logging technical support requests over the telephone or by email Using remote control tools and technologies to assist end users as required Adhering to the Service Level Agreement provided to the Business Key Experience for the 1st Line Support Technician Previous experience in an IT support-related role Experience troubleshooting software (Windows 10 and 11), networks (wired & Wi-Fi) and fault diagnosis of hardware Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 (deployment, troubleshooting, Mail Flow Analysis, etc) Experience administrating Entra ID (Azure ID) and Active Directory, including Group Policy management and assignment Please apply as directed!

Are you a practical, hands-on IT professional who enjoys solving problems and keeping technology running smoothly? We are looking for an IT Support & Systems Technician to join a busy technology team supporting a large public sector organisation with multiple operational sites. This role is ideal for someone who enjoys variety from configuring equipment and resolving technical issues to supporting users and maintaining reliable IT services across a wide network of locations. The Role You will help ensure that the organisation s technology services operate efficiently and reliably, providing day-to-day technical support and assisting with the installation, maintenance and troubleshooting of IT equipment and systems. Working as part of a collaborative technical team, you will support staff across various departments, helping them get the most from their technology while maintaining high service standards. Key Responsibilities Provide first and second line IT support for hardware, software and system related queries Set up and prepare new equipment including desktops, laptops, mobile devices and other technology before deployment Diagnose and resolve technical issues using monitoring tools, system logs and testing equipment Assist with installation, upgrades and changes to existing IT systems and infrastructure Maintain accurate records of equipment, assets and system configurations Work with colleagues and external suppliers to coordinate installations, maintenance and warranty repairs Support users with guidance and training when new systems or software are introduced Carry out routine checks, updates and preventative maintenance on IT equipment across various sites Assist with technical projects and provide practical support to wider technology teams when required Occasionally work in plant rooms, vehicles or restricted spaces when installing or maintaining equipment Essential Experience supporting Windows operating systems and Microsoft Office applications within a networked environment NVQ Level 3 in an IT-related subject or equivalent practical experience ITIL Foundation certified or willing to work towards the qualification Relevant technical certification or equivalent experience in areas such as Windows Server, desktop operating systems, networking technologies or virtual environments Confident communicator able to explain technical issues clearly to both technical and non-technical users Ability to manage workload effectively, prioritise tasks and meet deadlines in a fast-paced environment Highly organised with the ability to work independently when required Full UK driving licence and willingness to travel between sites as part of the role Desirable Knowledge of technologies such as Windows Server, Active Directory, networking (LAN/WAN), Microsoft Exchange or SharePoint Experience supporting mobile devices and communications equipment, including phones, tablets or radio systems Previous experience working within a large multi-site organisation

IT Helpdesk Technician Derby Permanent £27,000 Base + Benefits IT Helpdesk Technician needed for an established + expanding IT solutions business based in Derby . This is a permanent, full-time position working on site from the company's head office in Derby . Start ASAP ideally in March/April 2026. Prior experience of working in an IT Support, Helpdesk, or Service Desk role including repairing / supporting IT equipment and hardware. Key skills, experience + duties will include: Providing remote IT Helpdesk Support to customers by phone, email + chat. Hardware diagnostics, repairing returned hardware, testing + configuring bespoke software solutions. Liaising with suppliers to manage stock, managing shipping, dispatch + logistics. Working knowledge of Windows + Android operating systems, MS Office + CRM systems preferred. Experience of EPOS systems + related hardware is advantageous but not essential. Soft Skills: logical, work ethic, eye for detail, organisation, prioritisation, communication, self-motivated, collaborative. Out of Hours support on a team rota basis (typically 1 week in 5). Benefits include: 25 days holiday (plus BHs) + day off on your birthday + pension + life insurance + health care + OOH bonus + More!

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .

Salary: Up to £35,000 based on experience Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of. Bring your whole self to work Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas: Microsoft operating systems and off Strong knowledge of IT Windows Server administration skills Knowledge and skills in VMware You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) got the skills and qualifications? We'd like to hear from you. For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: A salary up to £35,000 with an on call allowance Training: Ongoing professional development. Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here . To view our ex-offenders policy please click here .