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Acorn Insurance and Financial Services Limited Liverpool

Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance. Job Title: Senior Information Security Analyst (12 month FTC) Location: Liverpool City Centre, Hybrid working available Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary: £50,000 - £60,000 pa (DOE). What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions. What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

25/04/2025

Full time

Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance. Job Title: Senior Information Security Analyst (12 month FTC) Location: Liverpool City Centre, Hybrid working available Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary: £50,000 - £60,000 pa (DOE). What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions. What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

Lead Cybersecurity Incident Responder - GIAC, IR, Cyber

Adecco City, London

Lead Cybersecurity Incident Responder - IR, Cyber, Salary: Competitive, based on experience + benefits Location: London / Hybrid (some travel European travel) About the Organisation This forward-thinking cybersecurity intelligence organisation is recognised as a European leader, partnering with some of the most prominent brands to anticipate, prevent, and respond to emerging threats. You will be joining a highly skilled team made up of some of the sharpest minds in the industry, offering an environment where you can grow, innovate, and make a real impact. Who We're Looking For We are seeking a highly experienced cybersecurity professional with a strong background in incident response and advanced security operations. Essential experience and skills: Extensive hands-on experience in Incident Response (IR), SOC, MSSP, CSIRT, or DFIR, with a proven ability to handle urgent and complex client incidents under pressure. European language is beneficial but not required. Experience working in a 24/7 SOC environment, with a deep understanding of how SOC operations integrate with IR. Expert knowledge of technologies such as Microsoft security stack, DFIR tooling, SIEM, Microsoft Defender/Sentinel, EDR platforms, timeline analysis, and cloud environments (Azure, AWS, or GCP). Exposure to penetration testing, including red team or purple team exercises, is advantageous. Ability to script or automate using Bash, Perl, Python, or PowerShell. Strong analytical mindset and familiarity with hypothesis-driven investigation methods. Confident understanding of compliance, legal requirements, and managing third-party vendor relationships. Solid working knowledge of the MITRE ATT&CK framework. Willingness to take part in on-call rotations. Excellent understanding of the cybersecurity landscape and its impact on modern organisations. Highly desirable certifications: CISSP, CISM, OSCP, GIAC, GCIH, GCFA, GCFE, GPEN, GNFA (holding at least one is preferred). What You'll Be Doing As the Lead Cybersecurity Incident Responder, you will play a critical role in guiding clients through high-impact, time-sensitive security incidents. Your responsibilities will include: Conducting network, host, and forensic investigations, presenting clear and actionable findings to clients. Providing on-call emergency support and leading swift, effective response actions. Handling complex and sensitive IR engagements across a wide range of industries and technical environments. Acting as a trusted advisor, consulting directly with clients and collaborating with senior leadership. Producing detailed technical reports and executive-level summaries. Mentoring and supporting junior members of the team. This is an exciting opportunity to join a dynamic, highly respected organisation and contribute to meaningful cybersecurity work that protects organisations across Europe. About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this position. Incident Response, Cyber Incident Responder, DFIR, Digital Forensics, SOC Analyst, Lead Incident Responder, Cybersecurity Analyst, SIEM, Microsoft Sentinel, Microsoft Defender, EDR, Azure Security, AWS Security, GCP Security, Threat Hunting, Cyber Threat Intelligence, MITRE ATT&CK, Red Team, Purple Team, Malware Analysis, Cyber Forensics, Security Operations, Security Engineer, On-Call IR, Penetration Testing, Python, PowerShell, Bash, Cyber Defence, CSIRT, MSSP, Network Forensics, Endpoint Forensics, Cloud Security, IR Lead, Security Consultant.

09/12/2025

Full time

Lead Cybersecurity Incident Responder - IR, Cyber, Salary: Competitive, based on experience + benefits Location: London / Hybrid (some travel European travel) About the Organisation This forward-thinking cybersecurity intelligence organisation is recognised as a European leader, partnering with some of the most prominent brands to anticipate, prevent, and respond to emerging threats. You will be joining a highly skilled team made up of some of the sharpest minds in the industry, offering an environment where you can grow, innovate, and make a real impact. Who We're Looking For We are seeking a highly experienced cybersecurity professional with a strong background in incident response and advanced security operations. Essential experience and skills: Extensive hands-on experience in Incident Response (IR), SOC, MSSP, CSIRT, or DFIR, with a proven ability to handle urgent and complex client incidents under pressure. European language is beneficial but not required. Experience working in a 24/7 SOC environment, with a deep understanding of how SOC operations integrate with IR. Expert knowledge of technologies such as Microsoft security stack, DFIR tooling, SIEM, Microsoft Defender/Sentinel, EDR platforms, timeline analysis, and cloud environments (Azure, AWS, or GCP). Exposure to penetration testing, including red team or purple team exercises, is advantageous. Ability to script or automate using Bash, Perl, Python, or PowerShell. Strong analytical mindset and familiarity with hypothesis-driven investigation methods. Confident understanding of compliance, legal requirements, and managing third-party vendor relationships. Solid working knowledge of the MITRE ATT&CK framework. Willingness to take part in on-call rotations. Excellent understanding of the cybersecurity landscape and its impact on modern organisations. Highly desirable certifications: CISSP, CISM, OSCP, GIAC, GCIH, GCFA, GCFE, GPEN, GNFA (holding at least one is preferred). What You'll Be Doing As the Lead Cybersecurity Incident Responder, you will play a critical role in guiding clients through high-impact, time-sensitive security incidents. Your responsibilities will include: Conducting network, host, and forensic investigations, presenting clear and actionable findings to clients. Providing on-call emergency support and leading swift, effective response actions. Handling complex and sensitive IR engagements across a wide range of industries and technical environments. Acting as a trusted advisor, consulting directly with clients and collaborating with senior leadership. Producing detailed technical reports and executive-level summaries. Mentoring and supporting junior members of the team. This is an exciting opportunity to join a dynamic, highly respected organisation and contribute to meaningful cybersecurity work that protects organisations across Europe. About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this position. Incident Response, Cyber Incident Responder, DFIR, Digital Forensics, SOC Analyst, Lead Incident Responder, Cybersecurity Analyst, SIEM, Microsoft Sentinel, Microsoft Defender, EDR, Azure Security, AWS Security, GCP Security, Threat Hunting, Cyber Threat Intelligence, MITRE ATT&CK, Red Team, Purple Team, Malware Analysis, Cyber Forensics, Security Operations, Security Engineer, On-Call IR, Penetration Testing, Python, PowerShell, Bash, Cyber Defence, CSIRT, MSSP, Network Forensics, Endpoint Forensics, Cloud Security, IR Lead, Security Consultant.

Palantir Foundry Lead Consultant

Staffworx Limited

Palantir Foundry Lead Consultant - Lead architect and hands-on technical owner for Palantir Foundry implementations. You will design and build production-grade data and application workflows on Foundry, own technical decisions end-to-end and work directly with senior stakeholders while mentoring engineering teams. Core Responsibilities Foundry Solution Architecture & Build Own end-to-end solution design across: Data integration (Pipeline Builder/code-based pipelines, connectors, incremental loads). Ontology modelling (object/relationship design, semantics, versioning). Application layer (Workshop, Code Repositories, OSDK/APIs, Actions, AIP/agentic workflows). Define and implement patterns for data modelling, transformation, and lineage tracking. Design permission models (RBAC/ABAC), object-level security and auditability. Implement CI/CD and environment promotion strategies for Foundry artefacts. Scalability, Reliability & Operations Lead performance tuning for large-scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing Engineering & Stakeholder Management Run technical discovery with senior stakeholders to translate business needs into concrete Foundry use cases. Present architectures, trade-offs and risk assessments to both technical teams and C-suite. Provide technical guidance on integration with existing enterprise systems (data warehouses, message buses, APIs, identity providers). Enablement, Mentoring & Standards Design and deliver technical bootcamps, hands-on labs and enablement plans for engineers, analysts and power users. Mentor engineers on Foundry internals, best practices, and debugging strategies. Contribute to and enforce internal standards: code quality, naming conventions, testing strategies, pipeline/app design patterns. Required Experience Extensive experience working with Palantir , ideally as a Forward Deployed Engineer or equivalent implementation role. Multiple large-scale Foundry implementations in production , with direct ownership of: Solution architecture Deployment strategy Operational runbook and handover Demonstrable enterprise experience with: Performance bottlenecks at scale Complex permissioning/security models Schema and ontology evolution Integration failures and incident recovery Strong client-facing track record with senior stakeholders and C-suite , including technical steering sessions and design reviews. History of teaching, mentoring or training engineers or mixed-ability teams on Foundry (eg bootcamps, internal academies, onboarding programmes). Exposure to Palantir product teams and a deep understanding of: Platform limitations and edge cases Common failure modes Practical workarounds and design patterns to avoid them Technical Skills Strong practical knowledge of core Foundry components: Pipeline Builder, Ontology, Workshop, Code Repositories, OSDK, Actions, AIP/agentic features. Proficiency in at least one general-purpose programming language commonly used with Foundry (eg Python, Java, or similar) for transformations, services, and integrations. Solid background in data engineering concepts: batch/stream processing, data modelling, data quality, and governance. Experience integrating Foundry with enterprise identity (SSO, SAML/OIDC), APIs, and existing data platforms. Familiarity with modern software engineering practices: version control, code review, automated testing, CI/CD, infrastructure-as-code (where applicable). Profile Deep technical but pragmatic: optimises for correctness, reliability and maintainability under real-world constraints. Systems thinker: able to model complex domains and understand end-to-end data and control flows. Clear communicator: can move seamlessly between low-level detail and high-level architecture with different audiences. Enjoys debugging hard problems, documenting patterns, and building repeatable, reusable solutions. Staffworx are a UK based Talent & Recruiting Partner, supporting Digital Commerce, Software and Value Add Consulting sectors across the UK & EMEA.

08/12/2025

Palantir Foundry Lead Consultant - Lead architect and hands-on technical owner for Palantir Foundry implementations. You will design and build production-grade data and application workflows on Foundry, own technical decisions end-to-end and work directly with senior stakeholders while mentoring engineering teams. Core Responsibilities Foundry Solution Architecture & Build Own end-to-end solution design across: Data integration (Pipeline Builder/code-based pipelines, connectors, incremental loads). Ontology modelling (object/relationship design, semantics, versioning). Application layer (Workshop, Code Repositories, OSDK/APIs, Actions, AIP/agentic workflows). Define and implement patterns for data modelling, transformation, and lineage tracking. Design permission models (RBAC/ABAC), object-level security and auditability. Implement CI/CD and environment promotion strategies for Foundry artefacts. Scalability, Reliability & Operations Lead performance tuning for large-scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing Engineering & Stakeholder Management Run technical discovery with senior stakeholders to translate business needs into concrete Foundry use cases. Present architectures, trade-offs and risk assessments to both technical teams and C-suite. Provide technical guidance on integration with existing enterprise systems (data warehouses, message buses, APIs, identity providers). Enablement, Mentoring & Standards Design and deliver technical bootcamps, hands-on labs and enablement plans for engineers, analysts and power users. Mentor engineers on Foundry internals, best practices, and debugging strategies. Contribute to and enforce internal standards: code quality, naming conventions, testing strategies, pipeline/app design patterns. Required Experience Extensive experience working with Palantir , ideally as a Forward Deployed Engineer or equivalent implementation role. Multiple large-scale Foundry implementations in production , with direct ownership of: Solution architecture Deployment strategy Operational runbook and handover Demonstrable enterprise experience with: Performance bottlenecks at scale Complex permissioning/security models Schema and ontology evolution Integration failures and incident recovery Strong client-facing track record with senior stakeholders and C-suite , including technical steering sessions and design reviews. History of teaching, mentoring or training engineers or mixed-ability teams on Foundry (eg bootcamps, internal academies, onboarding programmes). Exposure to Palantir product teams and a deep understanding of: Platform limitations and edge cases Common failure modes Practical workarounds and design patterns to avoid them Technical Skills Strong practical knowledge of core Foundry components: Pipeline Builder, Ontology, Workshop, Code Repositories, OSDK, Actions, AIP/agentic features. Proficiency in at least one general-purpose programming language commonly used with Foundry (eg Python, Java, or similar) for transformations, services, and integrations. Solid background in data engineering concepts: batch/stream processing, data modelling, data quality, and governance. Experience integrating Foundry with enterprise identity (SSO, SAML/OIDC), APIs, and existing data platforms. Familiarity with modern software engineering practices: version control, code review, automated testing, CI/CD, infrastructure-as-code (where applicable). Profile Deep technical but pragmatic: optimises for correctness, reliability and maintainability under real-world constraints. Systems thinker: able to model complex domains and understand end-to-end data and control flows. Clear communicator: can move seamlessly between low-level detail and high-level architecture with different audiences. Enjoys debugging hard problems, documenting patterns, and building repeatable, reusable solutions. Staffworx are a UK based Talent & Recruiting Partner, supporting Digital Commerce, Software and Value Add Consulting sectors across the UK & EMEA.

Digital Operations Manager, IT Manager

Experis

Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

04/12/2025

Full time

Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

2nd Line Support Analyst

Rise Technical Recruitment Farnborough, Hampshire

2nd Line Support Analyst Farnborough 30,000 - 36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an environment that encourages continual improvement. This company are a national provider of advanced wireless connectivity and IoT solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed investigation and working with vendors and 3rd parties where required. You will proactively look for solutions, seek information independently, and help upskill 1st Line colleagues through guidance and knowledge sharing. You will be office based at their Farnborough headquarters. The ideal candidate will be an experienced 2nd Line Support Analyst, confident working within a networking focused environment, and able to work autonomously when required. You will be comfortable taking initiative, engaging with others, and improving the overall capability of the support function. This is a fantastic opportunity to join a forward thinking organisation offering excellent training, personal development, and the chance to make a meaningful contribution to a growing technical team. The Role: Act as the escalation point for complex technical incidents, with a strong focus on network troubleshooting Proactively investigate issues, seek information, and drive incidents through to resolution Upskill 1st Line Analysts through guidance, mentoring and knowledge sharing Support user account requests, change management processes and occasional on site activities The Person: Proven experience in 2nd Line Support within a networking or NOC environment Confident troubleshooting across connectivity, networks and user support Proactive approach with the ability to work autonomously and engage with others to find solutions Any cellular networking experience or vendor certifications are advantageous Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

01/12/2025

Full time

2nd Line Support Analyst Farnborough 30,000 - 36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an environment that encourages continual improvement. This company are a national provider of advanced wireless connectivity and IoT solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed investigation and working with vendors and 3rd parties where required. You will proactively look for solutions, seek information independently, and help upskill 1st Line colleagues through guidance and knowledge sharing. You will be office based at their Farnborough headquarters. The ideal candidate will be an experienced 2nd Line Support Analyst, confident working within a networking focused environment, and able to work autonomously when required. You will be comfortable taking initiative, engaging with others, and improving the overall capability of the support function. This is a fantastic opportunity to join a forward thinking organisation offering excellent training, personal development, and the chance to make a meaningful contribution to a growing technical team. The Role: Act as the escalation point for complex technical incidents, with a strong focus on network troubleshooting Proactively investigate issues, seek information, and drive incidents through to resolution Upskill 1st Line Analysts through guidance, mentoring and knowledge sharing Support user account requests, change management processes and occasional on site activities The Person: Proven experience in 2nd Line Support within a networking or NOC environment Confident troubleshooting across connectivity, networks and user support Proactive approach with the ability to work autonomously and engage with others to find solutions Any cellular networking experience or vendor certifications are advantageous Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Lead Business Analyst

Hays Technology Fareham, Hampshire

Lead Business Analyst 570 - 670 p/d Umbrella 3-6-Month Contract 3 Days On-site in Hampshire Need to be able to get SC Clearance Your new company You'll be joining an IT Delivery Management function that plays a vital role in enabling the organisation to deliver world-class services. This team oversees IT portfolios, programmes, and projects - ensuring value for money, alignment with government policy, and delivery against organisational objectives. Within this function, the Business Analysis team provides essential analytical support, helping shape decisions by gathering and interpreting business requirements to meet stakeholder needs and strategic goals. Your new role As Lead Business Analyst, you will take ownership of complex and high-profile business analysis activities that drive effective problem-solving and high-quality delivery. You'll build and nurture strategic relationships across the wider Civil Service/Department for Transport (DfT) and external suppliers. A key part of your role will be embedding a strong business analysis culture across the organisation, raising standards, and ensuring quality commercial outcomes.Key responsibilities include: Managing strategic stakeholder relationships across the Civil Service and DfT. Leading and mentoring the business analysis community, sharing best practice. Articulating complex business problems to enable effective delivery and commercial arrangements. Conducting in-depth research and analysis of business operations, processes, data, and technology. Providing expert challenge to ensure solutions deliver value for money and align with strategy. Driving improvements, assessing impacts of change, and defining success measures. Ensuring requirement traceability and guiding prioritisation decisions using analysis-led insights. Leading benefits identification and embedding outcomes into business-as-usual operations. What you'll need to succeed Extensive experience as a Business Analyst, with a broad range of skills developed over time. Strong ability to analyse complex business processes and data, providing clear, actionable recommendations. Skilled in capturing, documenting, and prioritising business needs effectively. Excellent communication skills, able to explain technical concepts to diverse stakeholders. Proven ability to lead teams, manage projects, and deliver results on time. Technical expertise across Agile working, business modelling, process improvement, requirements management, stakeholder engagement, and systems analysis. What you'll get in return The opportunity to lead business analysis at a strategic level within a high-profile organisation. A chance to shape and grow the business analysis community, influencing standards and practices across the wider Civil Service and beyond. Exposure to complex, high-impact projects that directly support government policy and organisational objectives. The ability to work with senior leaders, suppliers, and cross-departmental stakeholders, building a strong professional network. Professional development in a role that values expertise, innovation, and collaboration. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

27/11/2025

Contractor

Lead Business Analyst 570 - 670 p/d Umbrella 3-6-Month Contract 3 Days On-site in Hampshire Need to be able to get SC Clearance Your new company You'll be joining an IT Delivery Management function that plays a vital role in enabling the organisation to deliver world-class services. This team oversees IT portfolios, programmes, and projects - ensuring value for money, alignment with government policy, and delivery against organisational objectives. Within this function, the Business Analysis team provides essential analytical support, helping shape decisions by gathering and interpreting business requirements to meet stakeholder needs and strategic goals. Your new role As Lead Business Analyst, you will take ownership of complex and high-profile business analysis activities that drive effective problem-solving and high-quality delivery. You'll build and nurture strategic relationships across the wider Civil Service/Department for Transport (DfT) and external suppliers. A key part of your role will be embedding a strong business analysis culture across the organisation, raising standards, and ensuring quality commercial outcomes.Key responsibilities include: Managing strategic stakeholder relationships across the Civil Service and DfT. Leading and mentoring the business analysis community, sharing best practice. Articulating complex business problems to enable effective delivery and commercial arrangements. Conducting in-depth research and analysis of business operations, processes, data, and technology. Providing expert challenge to ensure solutions deliver value for money and align with strategy. Driving improvements, assessing impacts of change, and defining success measures. Ensuring requirement traceability and guiding prioritisation decisions using analysis-led insights. Leading benefits identification and embedding outcomes into business-as-usual operations. What you'll need to succeed Extensive experience as a Business Analyst, with a broad range of skills developed over time. Strong ability to analyse complex business processes and data, providing clear, actionable recommendations. Skilled in capturing, documenting, and prioritising business needs effectively. Excellent communication skills, able to explain technical concepts to diverse stakeholders. Proven ability to lead teams, manage projects, and deliver results on time. Technical expertise across Agile working, business modelling, process improvement, requirements management, stakeholder engagement, and systems analysis. What you'll get in return The opportunity to lead business analysis at a strategic level within a high-profile organisation. A chance to shape and grow the business analysis community, influencing standards and practices across the wider Civil Service and beyond. Exposure to complex, high-impact projects that directly support government policy and organisational objectives. The ability to work with senior leaders, suppliers, and cross-departmental stakeholders, building a strong professional network. Professional development in a role that values expertise, innovation, and collaboration. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Data Analyst - Chelmsford

Adecco Chelmsford, Essex

Senior Data Analyst - Chelmsford (Office-Based) Salary: 55,000 per annum + permanent benefits As a Senior Data Analyst, you will provide critical insight to senior leadership, team managers, and various external partners. You'll also play a major part in analysing and interpreting data for re-insurance partners, ensuring the organisation continues to operate with accuracy, integrity, and forward-thinking insight. This role is perfect for an analytical thinker with excellent communication skills who enjoys transforming complex data into clear, actionable insight for non-technical audiences. Duties Producing high-quality reporting for stakeholders, including senior management, ensuring consistency and accuracy across a central MI database. Maintaining and cleansing data to preserve the integrity of the MI process. Managing and enhancing existing monthly reporting suites. Preparing, cleansing, and manipulating internal and external datasets for analysis projects. Reviewing data processes and recommending improvements. Writing and extracting SQL queries to deliver bespoke datasets, KPIs, and insight. Supporting senior leadership in meeting performance targets with proactive analysis. Managing and prioritising regular and ad hoc reporting needs. Contributing to data-related projects aimed at improving business operations. Identifying trends in historical claims and underwriting data, including forecasting future claims spend and incurred positions. Developing scenario modelling and performance forecasting. Driving your own professional development to support long-term career progression. Skills Expert knowledge of MS SQL or similar data mining tools. Strong IT skills, especially Excel, Power Pivot , and Power BI . Ability to interpret and explain data patterns clearly to non-technical audiences. Experience with SSRS reporting , VBA , and Excel Macros . Several years' experience working with analytical tools and methodologies. Degree-educated or extensive relevant industry experience. Proven experience building data dashboards and visualisations.

26/11/2025

Full time

Senior Data Analyst - Chelmsford (Office-Based) Salary: 55,000 per annum + permanent benefits As a Senior Data Analyst, you will provide critical insight to senior leadership, team managers, and various external partners. You'll also play a major part in analysing and interpreting data for re-insurance partners, ensuring the organisation continues to operate with accuracy, integrity, and forward-thinking insight. This role is perfect for an analytical thinker with excellent communication skills who enjoys transforming complex data into clear, actionable insight for non-technical audiences. Duties Producing high-quality reporting for stakeholders, including senior management, ensuring consistency and accuracy across a central MI database. Maintaining and cleansing data to preserve the integrity of the MI process. Managing and enhancing existing monthly reporting suites. Preparing, cleansing, and manipulating internal and external datasets for analysis projects. Reviewing data processes and recommending improvements. Writing and extracting SQL queries to deliver bespoke datasets, KPIs, and insight. Supporting senior leadership in meeting performance targets with proactive analysis. Managing and prioritising regular and ad hoc reporting needs. Contributing to data-related projects aimed at improving business operations. Identifying trends in historical claims and underwriting data, including forecasting future claims spend and incurred positions. Developing scenario modelling and performance forecasting. Driving your own professional development to support long-term career progression. Skills Expert knowledge of MS SQL or similar data mining tools. Strong IT skills, especially Excel, Power Pivot , and Power BI . Ability to interpret and explain data patterns clearly to non-technical audiences. Experience with SSRS reporting , VBA , and Excel Macros . Several years' experience working with analytical tools and methodologies. Degree-educated or extensive relevant industry experience. Proven experience building data dashboards and visualisations.

Business Intelligence (BI) Lead

Feather Grey Consulting Newport Pagnell, Buckinghamshire

We have been exclusively retained to recruit for a Business Intelligence Lead (Power BI) on a full-time, permanent basis with a well-established retail tech business that has been delivering trusted data-led solutions for many years and continues to evolve its BI capability to stay ahead of a fast-changing market. This is a role for a BI leader who enjoys being close to the data, leading from the front, and building a team that delivers clarity and confidence through insight. This is a hybrid role , typically with 2-3 days in the office, near Newport Pagnell, close to J14 of the M1). Due to the location, a car and driving licence are essential . Salary is competitive and comes with a performance related bonus and a range of benefits. As the BI Lead, you ll be: Lead and develop a small team of BI Analysts, setting direction, priorities, and standards for delivery. Contribute to and support the BI roadmap, ensuring insight and analytics underpin every operational and commercial decision. Build and refine Power BI dashboards and Azure data models that turn complex retail data into actionable stories. Explore automation and practical AI tools that save time and sharpen decision-making. Collaborate across software, commercial, and operations teams to align BI with the company s wider technology roadmap. What you ll bring 5+ years in BI, Data Analytics, or Data Engineering, including proven experience leading a team. Deep working knowledge of Power BI and Azure Data Services (Data Factory, Synapse, etc.). Strong commercial awareness and the confidence to communicate insight to senior stakeholders. The ability to combine strategic thinking with hands-on technical delivery in a fast-paced SME environment. Experience in retail tech, SaaS, or other data-driven product businesses would be an advantage.Solid grasp of data governance, integration, and best practice in visualisation A curious, critical thinker who can influence at all levels Ideally, experience working with retail or technology-driven SaaS environments Must be eligible to live and work in the UK without restrictions If you re looking for an opportunity to deliver insightful BI solutions that customers can truly act on , while helping shape the future data strategy , please do apply today for a confidential discussion.

24/11/2025

Full time

We have been exclusively retained to recruit for a Business Intelligence Lead (Power BI) on a full-time, permanent basis with a well-established retail tech business that has been delivering trusted data-led solutions for many years and continues to evolve its BI capability to stay ahead of a fast-changing market. This is a role for a BI leader who enjoys being close to the data, leading from the front, and building a team that delivers clarity and confidence through insight. This is a hybrid role , typically with 2-3 days in the office, near Newport Pagnell, close to J14 of the M1). Due to the location, a car and driving licence are essential . Salary is competitive and comes with a performance related bonus and a range of benefits. As the BI Lead, you ll be: Lead and develop a small team of BI Analysts, setting direction, priorities, and standards for delivery. Contribute to and support the BI roadmap, ensuring insight and analytics underpin every operational and commercial decision. Build and refine Power BI dashboards and Azure data models that turn complex retail data into actionable stories. Explore automation and practical AI tools that save time and sharpen decision-making. Collaborate across software, commercial, and operations teams to align BI with the company s wider technology roadmap. What you ll bring 5+ years in BI, Data Analytics, or Data Engineering, including proven experience leading a team. Deep working knowledge of Power BI and Azure Data Services (Data Factory, Synapse, etc.). Strong commercial awareness and the confidence to communicate insight to senior stakeholders. The ability to combine strategic thinking with hands-on technical delivery in a fast-paced SME environment. Experience in retail tech, SaaS, or other data-driven product businesses would be an advantage.Solid grasp of data governance, integration, and best practice in visualisation A curious, critical thinker who can influence at all levels Ideally, experience working with retail or technology-driven SaaS environments Must be eligible to live and work in the UK without restrictions If you re looking for an opportunity to deliver insightful BI solutions that customers can truly act on , while helping shape the future data strategy , please do apply today for a confidential discussion.

Senior Service Desk Analyst - Hull

Principal IT Hessle, North Humberside

Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

20/11/2025

Full time

Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Performance Data Analyst

SURREY COUNTY COUNCIL Guildford, Surrey

This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

19/11/2025

Contractor

This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Head of Systems Development

Quickline Communications

Head of Systems Development We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could that be you? If leading a high-performing technical team to deliver innovative, reliable, and scalable systems solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here s why you ll love this role - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline s digital transformation strategy. - Work with cutting edge OSS/BSS and IT systems across a dynamic enterprise. - Collaborate with senior leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here s why you ll be great in this role - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. - Effective communicator and collaborator across diverse teams and stakeholders. - Passionate about leveraging technology to deliver exceptional customer experiences. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

18/11/2025

Full time

Head of Systems Development We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could that be you? If leading a high-performing technical team to deliver innovative, reliable, and scalable systems solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here s why you ll love this role - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline s digital transformation strategy. - Work with cutting edge OSS/BSS and IT systems across a dynamic enterprise. - Collaborate with senior leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here s why you ll be great in this role - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. - Effective communicator and collaborator across diverse teams and stakeholders. - Passionate about leveraging technology to deliver exceptional customer experiences. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Business Analyst

TRIA

Business Analyst Salary: 50,000 - 55,000 (depending on experience) Location: London (largely remote) About the Role: We are partnering with a business that truly understands and values the importance of a strong Business Analysis function . This is an exciting opportunity to join a global D365 Finance & Operations implementation programme , work on large-scale enterprise migrations and new system implementations that will transform the organisation. You'll need to be resilient, adaptable, and confident in navigating a fast-paced business environment that experiences frequent change. If you thrive on challenges and enjoy being at the heart of transformation, this role is for you. Responsiblities: Work closely with various stakeholders to gather, challenge and document clear business requirements. Support the successful delivery of the D365 F&O implementation and associated projects. Analyse existing processes and data to identify opportunities for improvement and increased efficiency. Map end-to-end business processes and understand data flows across systems and functions. Partner with technical and non-technical teams to ensure proposed solutions align with business needs and requirements. Produce high-quality documentation, reports and presentations for senior stakeholders and leadership. What We're Looking For: BCS qualification or similar professional certification. Experience with ERP systems (D365 F&O preferred) or similar platforms. Demonstrated strength in Business Analysis: Eliciting, translating, simplifying and prioritising requirements A solid understanding of finance or procurement processes . Excellent communication and stakeholder management abilities. Ability to work under pressure and adapt to changing priorities. A pragmatic and proactive approach to delivering. Process: Two stage process in quick succession. Held on Teams.

18/11/2025

Full time

Business Analyst Salary: 50,000 - 55,000 (depending on experience) Location: London (largely remote) About the Role: We are partnering with a business that truly understands and values the importance of a strong Business Analysis function . This is an exciting opportunity to join a global D365 Finance & Operations implementation programme , work on large-scale enterprise migrations and new system implementations that will transform the organisation. You'll need to be resilient, adaptable, and confident in navigating a fast-paced business environment that experiences frequent change. If you thrive on challenges and enjoy being at the heart of transformation, this role is for you. Responsiblities: Work closely with various stakeholders to gather, challenge and document clear business requirements. Support the successful delivery of the D365 F&O implementation and associated projects. Analyse existing processes and data to identify opportunities for improvement and increased efficiency. Map end-to-end business processes and understand data flows across systems and functions. Partner with technical and non-technical teams to ensure proposed solutions align with business needs and requirements. Produce high-quality documentation, reports and presentations for senior stakeholders and leadership. What We're Looking For: BCS qualification or similar professional certification. Experience with ERP systems (D365 F&O preferred) or similar platforms. Demonstrated strength in Business Analysis: Eliciting, translating, simplifying and prioritising requirements A solid understanding of finance or procurement processes . Excellent communication and stakeholder management abilities. Ability to work under pressure and adapt to changing priorities. A pragmatic and proactive approach to delivering. Process: Two stage process in quick succession. Held on Teams.

Senior Business Analyst - Operations & Payments

Prime Personnel UK City, London

A small European bank has an exciting opportunity for a dynamic individual to join its Operations. Your responsibilities will include: Project management for the London office and payment-related initiatives (lead project tasks, testing, end user training etc) Analysing requirements and contribute to the development/implementation of relevant product modifications to systems and procedures Reviewing evolving market/technical trends to assess the potential impact on processes and operations Problem analysis and documentation of system errors and manage software suppliers Your experience must include: Extensive experience gained in Operations including Settlements (FX, MM, Derivatives) and payments Proven experience in project management and implementing change initiatives gained within banking Strong systems skills/knowledge with SWIFT, Temenos, SAP, Murex, SmartStream etc Good knowledge of regulatory requirements and understanding of 1st & 2nd line of defence processes for Outsourcing, IT Security, Data Protection etc Strong analytical skills with excellent communication skills to liaise at all levels Degree educated This role will be hybrid, working 3 days a week in the London office and 2 days remotely.

17/11/2025

Full time

A small European bank has an exciting opportunity for a dynamic individual to join its Operations. Your responsibilities will include: Project management for the London office and payment-related initiatives (lead project tasks, testing, end user training etc) Analysing requirements and contribute to the development/implementation of relevant product modifications to systems and procedures Reviewing evolving market/technical trends to assess the potential impact on processes and operations Problem analysis and documentation of system errors and manage software suppliers Your experience must include: Extensive experience gained in Operations including Settlements (FX, MM, Derivatives) and payments Proven experience in project management and implementing change initiatives gained within banking Strong systems skills/knowledge with SWIFT, Temenos, SAP, Murex, SmartStream etc Good knowledge of regulatory requirements and understanding of 1st & 2nd line of defence processes for Outsourcing, IT Security, Data Protection etc Strong analytical skills with excellent communication skills to liaise at all levels Degree educated This role will be hybrid, working 3 days a week in the London office and 2 days remotely.

Tech Applications Manager

Morson Edge

Technical Applications Manager - Job Specification Contract Details Contract Length: 6 months (initial) Location: Hybrid - 2 days onsite per week Preferred location: Warwick Other acceptable sites: Chorley or London Day Rate: Outside IR35: £600 -£650/day (TBC) Inside IR35: £700-£850/day (TBC) Clearance: Candidates must be eligible for BPSS Role Purpose The Technical Applications Manager will lead the Enterprise Applications (EA) team, ensuring reliable day-to-day service operations and delivery of minor enhancements across a diverse application estate. This role provides technically credible leadership, guiding the team through BAU support, small-scale improvements, and application lifecycle activities while supporting the integration of applications into a wider organisational environment. A strong architectural understanding, hands-on capability, and the ability to validate and steer technical designs are essential. Key Deliverables Technical Leadership & Architecture Provide technically credible leadership across on-premise and legacy application architectures, including infrastructure, databases, middleware, and integration layers. Review and validate technical designs, ensuring best practice and alignment with architectural standards. Act as a hands-on technical escalation point, supporting resolution of complex technical issues. Connect and coordinate across multiple technical domains to ensure cohesive, efficient end-to-end operations. Team Management Lead and mentor a multidisciplinary team of approximately seven specialists (Oracle SMEs, virtual assistants, solution architects, analysts). Foster a culture of accountability, collaboration, and continuous improvement. Oversee BAU operations (approx. 50% of the role), ensuring stability, availability, and performance of business-critical applications. Balance BAU responsibilities with project-based deliverables, ensuring quality and timeliness. Application Operations & Maintenance Oversee the operational performance and maintenance of systems including: Oracle E-Business Suite Oracle Fusion Salesforce Microsoft platforms Power Platform SQL-based applications API and SFTP services Document Management and other critical applications Ensure timely execution of upgrades, patching, and vulnerability remediation to maintain an evergreen application estate. Support Business Continuity and Disaster Recovery planning and testing across the portfolio. Collaboration & Partner Management Work closely with procurement, business stakeholders, and technology partners to manage third-party vendors (including major partners such as Oracle and Salesforce). Conduct regular service reviews and maintain effective relationships with external service providers. Collaborate with cross-functional teams to understand requirements and deliver reliable, scalable solutions. Governance, Security & Compliance Ensure application services comply with ITGC controls, internal IT policies, and relevant industry regulations. Implement appropriate security measures to protect data integrity and mitigate cybersecurity risks. Financial & Operational Management Manage budgets for SaaS subscriptions, operational expenditure, and external partner engagement. Support FinOps optimisation to maximise cost efficiency and resource utilisation. What You Will Bring Technical Expertise Deep technical understanding across on-premise, legacy, and modern application architectures. Experience spanning infrastructure, databases, middleware, and integration technologies. Strong working knowledge of Oracle EBS, Oracle Fusion, Microsoft technologies, Power Platform, SQL development, APIs, and SFTP services. Ability to produce technical designs when needed and validate architectural documentation created by others. Leadership & Delivery Proven experience leading multidisciplinary technical teams in BAU and light project environments. Ability to balance strategic oversight with hands-on involvement comfortable rolling up sleeves. Effective communication skills and the ability to build strong working relationships across technical and operational teams. Personal Attributes Pragmatic, collaborative, and solution-oriented. Strong interpersonal skills and the ability to guide teams through complex challenges. Comfortable working in a dynamic environment with shifting priorities. Well-suited to a role offering development and growth within a senior technology function.

14/11/2025

Contractor

Technical Applications Manager - Job Specification Contract Details Contract Length: 6 months (initial) Location: Hybrid - 2 days onsite per week Preferred location: Warwick Other acceptable sites: Chorley or London Day Rate: Outside IR35: £600 -£650/day (TBC) Inside IR35: £700-£850/day (TBC) Clearance: Candidates must be eligible for BPSS Role Purpose The Technical Applications Manager will lead the Enterprise Applications (EA) team, ensuring reliable day-to-day service operations and delivery of minor enhancements across a diverse application estate. This role provides technically credible leadership, guiding the team through BAU support, small-scale improvements, and application lifecycle activities while supporting the integration of applications into a wider organisational environment. A strong architectural understanding, hands-on capability, and the ability to validate and steer technical designs are essential. Key Deliverables Technical Leadership & Architecture Provide technically credible leadership across on-premise and legacy application architectures, including infrastructure, databases, middleware, and integration layers. Review and validate technical designs, ensuring best practice and alignment with architectural standards. Act as a hands-on technical escalation point, supporting resolution of complex technical issues. Connect and coordinate across multiple technical domains to ensure cohesive, efficient end-to-end operations. Team Management Lead and mentor a multidisciplinary team of approximately seven specialists (Oracle SMEs, virtual assistants, solution architects, analysts). Foster a culture of accountability, collaboration, and continuous improvement. Oversee BAU operations (approx. 50% of the role), ensuring stability, availability, and performance of business-critical applications. Balance BAU responsibilities with project-based deliverables, ensuring quality and timeliness. Application Operations & Maintenance Oversee the operational performance and maintenance of systems including: Oracle E-Business Suite Oracle Fusion Salesforce Microsoft platforms Power Platform SQL-based applications API and SFTP services Document Management and other critical applications Ensure timely execution of upgrades, patching, and vulnerability remediation to maintain an evergreen application estate. Support Business Continuity and Disaster Recovery planning and testing across the portfolio. Collaboration & Partner Management Work closely with procurement, business stakeholders, and technology partners to manage third-party vendors (including major partners such as Oracle and Salesforce). Conduct regular service reviews and maintain effective relationships with external service providers. Collaborate with cross-functional teams to understand requirements and deliver reliable, scalable solutions. Governance, Security & Compliance Ensure application services comply with ITGC controls, internal IT policies, and relevant industry regulations. Implement appropriate security measures to protect data integrity and mitigate cybersecurity risks. Financial & Operational Management Manage budgets for SaaS subscriptions, operational expenditure, and external partner engagement. Support FinOps optimisation to maximise cost efficiency and resource utilisation. What You Will Bring Technical Expertise Deep technical understanding across on-premise, legacy, and modern application architectures. Experience spanning infrastructure, databases, middleware, and integration technologies. Strong working knowledge of Oracle EBS, Oracle Fusion, Microsoft technologies, Power Platform, SQL development, APIs, and SFTP services. Ability to produce technical designs when needed and validate architectural documentation created by others. Leadership & Delivery Proven experience leading multidisciplinary technical teams in BAU and light project environments. Ability to balance strategic oversight with hands-on involvement comfortable rolling up sleeves. Effective communication skills and the ability to build strong working relationships across technical and operational teams. Personal Attributes Pragmatic, collaborative, and solution-oriented. Strong interpersonal skills and the ability to guide teams through complex challenges. Comfortable working in a dynamic environment with shifting priorities. Well-suited to a role offering development and growth within a senior technology function.

Technical Business Analyst (SaaS Implementation)

Pontoon

Job Title: Technical Business Analyst (SaaS Implementation - Cloud Integration) Location: London - 3 Days a Week Onsite Contract: 6 Months Daily Rate: Circa 660/Day Department: IT Are you ready to take your career to the next level? Our client is on the lookout for a talented Technical Business Analyst to support the implementation of a cutting-edge SaaS solution for Third Party Management (TPM). If you thrive in a dynamic environment and have a knack for bridging the gap between business needs and technical solutions, we want to hear from you! Position Overview: As a Technical Business Analyst, you will play a pivotal role in leading the technical implementation of Process Unity while ensuring alignment with procurement workflows and risk management objectives. Your expertise in business/systems analysis, particularly within the banking or financial services sector, will be invaluable as you navigate the complexities of third-party risk processes and SaaS integration, and configuration. Key Responsibilities: Lead the Charge: Drive the technical implementation of ProcessUnity, ensuring seamless integration with procurement workflows. Bridge the Gap: Act as the IT representative between vendors, risk business, and internal technology teams. Gather Insights: analyse and document technical and non-functional requirements, translating them into detailed Technical Requirements Documents (TRDs). Collaborate & Facilitate: Work closely with internal teams and external vendors for solution design, configuration, testing, and deployment. Define Interfaces: Manage system interfaces between ProcessUnity and other enterprise platforms, ensuring smooth data flow. Vendor Support: Assist in vendor onboarding and risk assessment processes to enhance procurement operations. Engage Stakeholders: Drive consensus across Procurement, Risk, Compliance, and IT, ensuring project alignment. Communicate Effectively: Provide updates to senior stakeholders and maintain transparency throughout the implementation lifecycle. Ensure Compliance: Adhere to regulatory requirements and internal policies related to third-party risk and data governance. Required Skills: Proven experience in business/systems analysis, especially in banking, procurement, or third-party risk management. Strong background in implementing SaaS platforms, ideally ProcessUnity or similar GRC/TPRM tools. Familiarity with SaaS and cloud-based applications (Azure/AWS). Excellent understanding of technical and non-functional requirements like performance, security, and scalability. Experience in interface specification and integration design, including APIs and data mapping. Outstanding stakeholder management and communication skills. Preferred Skills: Knowledge of GRC platforms and third-party risk workflows. Experience with procurement systems (e.g., Coupa, Ariba, SAP). Proficiency in JIRA, Confluence, Visio, and SQL. Exposure to Agile and Waterfall methodologies. Education: Bachelor's degree in Information Systems, Business Administration, Supply Chain Management, or a related field. Advanced degrees or certifications (e.g., CBAP, PMI-PBA, CTPRA) are a plus. Why Join Us? This is your chance to make a significant impact in a challenging yet rewarding role! If you're ready to bring your expertise to a vibrant team and navigate the exciting world of SaaS and cloud integration, apply now! Let's shape the future together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

13/11/2025

Contractor

Job Title: Technical Business Analyst (SaaS Implementation - Cloud Integration) Location: London - 3 Days a Week Onsite Contract: 6 Months Daily Rate: Circa 660/Day Department: IT Are you ready to take your career to the next level? Our client is on the lookout for a talented Technical Business Analyst to support the implementation of a cutting-edge SaaS solution for Third Party Management (TPM). If you thrive in a dynamic environment and have a knack for bridging the gap between business needs and technical solutions, we want to hear from you! Position Overview: As a Technical Business Analyst, you will play a pivotal role in leading the technical implementation of Process Unity while ensuring alignment with procurement workflows and risk management objectives. Your expertise in business/systems analysis, particularly within the banking or financial services sector, will be invaluable as you navigate the complexities of third-party risk processes and SaaS integration, and configuration. Key Responsibilities: Lead the Charge: Drive the technical implementation of ProcessUnity, ensuring seamless integration with procurement workflows. Bridge the Gap: Act as the IT representative between vendors, risk business, and internal technology teams. Gather Insights: analyse and document technical and non-functional requirements, translating them into detailed Technical Requirements Documents (TRDs). Collaborate & Facilitate: Work closely with internal teams and external vendors for solution design, configuration, testing, and deployment. Define Interfaces: Manage system interfaces between ProcessUnity and other enterprise platforms, ensuring smooth data flow. Vendor Support: Assist in vendor onboarding and risk assessment processes to enhance procurement operations. Engage Stakeholders: Drive consensus across Procurement, Risk, Compliance, and IT, ensuring project alignment. Communicate Effectively: Provide updates to senior stakeholders and maintain transparency throughout the implementation lifecycle. Ensure Compliance: Adhere to regulatory requirements and internal policies related to third-party risk and data governance. Required Skills: Proven experience in business/systems analysis, especially in banking, procurement, or third-party risk management. Strong background in implementing SaaS platforms, ideally ProcessUnity or similar GRC/TPRM tools. Familiarity with SaaS and cloud-based applications (Azure/AWS). Excellent understanding of technical and non-functional requirements like performance, security, and scalability. Experience in interface specification and integration design, including APIs and data mapping. Outstanding stakeholder management and communication skills. Preferred Skills: Knowledge of GRC platforms and third-party risk workflows. Experience with procurement systems (e.g., Coupa, Ariba, SAP). Proficiency in JIRA, Confluence, Visio, and SQL. Exposure to Agile and Waterfall methodologies. Education: Bachelor's degree in Information Systems, Business Administration, Supply Chain Management, or a related field. Advanced degrees or certifications (e.g., CBAP, PMI-PBA, CTPRA) are a plus. Why Join Us? This is your chance to make a significant impact in a challenging yet rewarding role! If you're ready to bring your expertise to a vibrant team and navigate the exciting world of SaaS and cloud integration, apply now! Let's shape the future together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Junior IT Support Analyst

RT Recruitment LTD Manchester, Lancashire

About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT Support Analyst to join our growing IT team. You'll be the first point of contact for all IT-related issues, assisting users with hardware and software problems and ensuring smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Microsoft Office, Office 365, or Active Directory Benefits: Friendly and collaborative team Ongoing training and support Clear progression opportunities Central Manchester location with great transport links

03/10/2025

Full time

About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT Support Analyst to join our growing IT team. You'll be the first point of contact for all IT-related issues, assisting users with hardware and software problems and ensuring smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Microsoft Office, Office 365, or Active Directory Benefits: Friendly and collaborative team Ongoing training and support Clear progression opportunities Central Manchester location with great transport links

Commercial Sales & Pricing Data Analyst - Global Leader

RecruitmentRevolution.com Widnes, Cheshire

Turn Data Into Decisions. Drive Commercial Success. At Univar Solutions , we're not just looking for someone to report the numbers - we want a Commercial BI Data Analyst Business Partner who can shape them into powerful insights that help our commercial teams make smarter, faster decisions. This is your chance to join a global leader and have a direct hand in driving growth, spotting opportunities, and influencing strategy across our EMEA operations. Ready to turn data into meaningful actions? Ready to join a global brand offering all the career development opportunities & benefits you'd expect from an industry leader? Role at a glance: Widnes Hybrid (3 days per week in the office)Excellent Company Benefits Package + Study Support + Bonus + Excellent Benefits (Pension, Private Health Discount, 33 Days Holiday)Company: Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday productsCulture: Work with real purpose. Grow how you want to. Be who you are Your Skills: STEM/Business-oriented. passion for working with data. Alteryx workflows and building dashboards in Tableau. Real-world analytics business partnering experience and examples of pro-active innovations using data to drive business performance.Shape Strategy. Drive Performance. Make an Impact.At Univar Solutions , we connect people, technology, and data to power industries and improve everyday life.Now, we're looking for a commercially minded Data BI Analyst who can do more than crunch numbers - someone who can partner with the business, challenge thinking, and turn insights into action.As part of our EMEA Reporting Team, you'll work closely with the Head of GM Reporting and senior stakeholders to create analytics that drive commercial effectiveness, uncover growth opportunities, and shape strategic decisions across the region. What You'll Do: • Build high-impact dashboards and reports in Tableau to give senior leaders clear visibility into performance• Partner with commercial and sales teams to influence decisions and accelerate results• Transform complex datasets into simple, actionable insights that guide strategy and improve profitability• Proactively spot trends, gaps, and growth opportunities through fresh analysis and reporting• Lead monthly performance reviews with sharp commentary and recommendations• Support ad-hoc commercial projects with data-led problem-solving What We're Looking For: You're a data storyteller with the technical skill to design robust analytics and the commercial acumen to make them matter.• Degree in STEM, Business, or similar field• Proven experience in Alteryx (workflow design) & Tableau (dashboard creation)• Background in analytics business partnering or commercial analytics• Strong communication skills - you can explain the "why" as well as the "what"• Self-starter who thrives in fast-paced, high-impact environments Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader. We're committed to: • Work with real purpose - See the impact of your insights in real business outcomes• Grow how you want - Opportunities for professional development and advancement• Be who you are - An inclusive culture where people matter Our Values: • Serious about safety• We do what we say• Where people matter• Valuable to others• Together we winIf you're ready to go beyond spreadsheets - to influence decisions, uncover growth opportunities, and help our commercial teams win smarter - then we want to hear from you.Join a business where your insights will shape the strategy, your dashboards will guide the decisions, and your impact will be felt across the region. Apply today and let's start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions.Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

03/10/2025

Full time

Turn Data Into Decisions. Drive Commercial Success. At Univar Solutions , we're not just looking for someone to report the numbers - we want a Commercial BI Data Analyst Business Partner who can shape them into powerful insights that help our commercial teams make smarter, faster decisions. This is your chance to join a global leader and have a direct hand in driving growth, spotting opportunities, and influencing strategy across our EMEA operations. Ready to turn data into meaningful actions? Ready to join a global brand offering all the career development opportunities & benefits you'd expect from an industry leader? Role at a glance: Widnes Hybrid (3 days per week in the office)Excellent Company Benefits Package + Study Support + Bonus + Excellent Benefits (Pension, Private Health Discount, 33 Days Holiday)Company: Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday productsCulture: Work with real purpose. Grow how you want to. Be who you are Your Skills: STEM/Business-oriented. passion for working with data. Alteryx workflows and building dashboards in Tableau. Real-world analytics business partnering experience and examples of pro-active innovations using data to drive business performance.Shape Strategy. Drive Performance. Make an Impact.At Univar Solutions , we connect people, technology, and data to power industries and improve everyday life.Now, we're looking for a commercially minded Data BI Analyst who can do more than crunch numbers - someone who can partner with the business, challenge thinking, and turn insights into action.As part of our EMEA Reporting Team, you'll work closely with the Head of GM Reporting and senior stakeholders to create analytics that drive commercial effectiveness, uncover growth opportunities, and shape strategic decisions across the region. What You'll Do: • Build high-impact dashboards and reports in Tableau to give senior leaders clear visibility into performance• Partner with commercial and sales teams to influence decisions and accelerate results• Transform complex datasets into simple, actionable insights that guide strategy and improve profitability• Proactively spot trends, gaps, and growth opportunities through fresh analysis and reporting• Lead monthly performance reviews with sharp commentary and recommendations• Support ad-hoc commercial projects with data-led problem-solving What We're Looking For: You're a data storyteller with the technical skill to design robust analytics and the commercial acumen to make them matter.• Degree in STEM, Business, or similar field• Proven experience in Alteryx (workflow design) & Tableau (dashboard creation)• Background in analytics business partnering or commercial analytics• Strong communication skills - you can explain the "why" as well as the "what"• Self-starter who thrives in fast-paced, high-impact environments Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader. We're committed to: • Work with real purpose - See the impact of your insights in real business outcomes• Grow how you want - Opportunities for professional development and advancement• Be who you are - An inclusive culture where people matter Our Values: • Serious about safety• We do what we say• Where people matter• Valuable to others• Together we winIf you're ready to go beyond spreadsheets - to influence decisions, uncover growth opportunities, and help our commercial teams win smarter - then we want to hear from you.Join a business where your insights will shape the strategy, your dashboards will guide the decisions, and your impact will be felt across the region. Apply today and let's start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions.Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Senior Security Analyst

Mentmore Recruitment Newport Pagnell, Buckinghamshire

Are you a proactive security professional ready to lead incident response and shape the future of security operations across a global enterprise? Join a market-leading organization undergoing a major transformation to build a Group Shared Services model across the UK, Ireland, and the US. This is your chance to play a pivotal role in strengthening security posture across diverse business models-including third-party and franchisee environments. Responsibilities: Lead incident response across multiple regions and business units. Drive security gap analysis and remediation strategies. Manage vulnerability detection and resolution using tools like Tenable, Nessus, and Microsoft Defender. Collaborate with internal teams, external vendors, and franchisees. Develop and refine security documentation and executive reporting. Contribute to the evolution of a standardized incident response framework. Requirements: Hands-on experience in incident response and vulnerability management. Strong technical skills in Azure 365, Microsoft Defender, Sentinel, Tenable, and Nessus. Ability to translate complex technical issues into clear, actionable insights. Excellent stakeholder engagement and communication skills. Experience in Microsoft-centric environments and distributed/franchisee models is a plus. Why this role stands out: Be part of a maturing security function with global impact. Work in a flexible hybrid model that supports work-life balance. Collaborate across regions and business units in a high-autonomy environment. Competitive salary and benefits package. Opportunity to shape security strategy in a dynamic, forward-thinking organization. Ready to make your mark in global security operations? Apply now and be part of a team that values innovation, collaboration, and continuous improvement.

03/10/2025

Full time

Are you a proactive security professional ready to lead incident response and shape the future of security operations across a global enterprise? Join a market-leading organization undergoing a major transformation to build a Group Shared Services model across the UK, Ireland, and the US. This is your chance to play a pivotal role in strengthening security posture across diverse business models-including third-party and franchisee environments. Responsibilities: Lead incident response across multiple regions and business units. Drive security gap analysis and remediation strategies. Manage vulnerability detection and resolution using tools like Tenable, Nessus, and Microsoft Defender. Collaborate with internal teams, external vendors, and franchisees. Develop and refine security documentation and executive reporting. Contribute to the evolution of a standardized incident response framework. Requirements: Hands-on experience in incident response and vulnerability management. Strong technical skills in Azure 365, Microsoft Defender, Sentinel, Tenable, and Nessus. Ability to translate complex technical issues into clear, actionable insights. Excellent stakeholder engagement and communication skills. Experience in Microsoft-centric environments and distributed/franchisee models is a plus. Why this role stands out: Be part of a maturing security function with global impact. Work in a flexible hybrid model that supports work-life balance. Collaborate across regions and business units in a high-autonomy environment. Competitive salary and benefits package. Opportunity to shape security strategy in a dynamic, forward-thinking organization. Ready to make your mark in global security operations? Apply now and be part of a team that values innovation, collaboration, and continuous improvement.

Senior Data Engineer

The Bridge IT Recruitment City, Leeds

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.

02/10/2025

Full time

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.

Commercial Sales & Pricing Data Analyst - Global Leader

RecruitmentRevolution.com

Turn Data Into Decisions. Drive Commercial Success. At Univar Solutions , we re not just looking for someone to report the numbers - we want a Commercial BI Data Analyst Business Partner who can shape them into powerful insights that help our commercial teams make smarter, faster decisions. This is your chance to join a global leader and have a direct hand in driving growth, spotting opportunities, and influencing strategy across our EMEA operations. Ready to turn data into meaningful actions? Ready to join a global brand offering all the career development opportunities & benefits you d expect from an industry leader? Role at a glance: Widnes Hybrid (3 days per week in the office) Excellent Company Benefits Package + Study Support + Bonus + Excellent Benefits (Pension, Private Health Discount, 33 Days Holiday) Company: Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your Skills: STEM/Business-oriented. passion for working with data. Alteryx workflows and building dashboards in Tableau. Real-world analytics business partnering experience and examples of pro-active innovations using data to drive business performance. Shape Strategy. Drive Performance. Make an Impact. At Univar Solutions , we connect people, technology, and data to power industries and improve everyday life. Now, we re looking for a commercially minded Data BI Analyst who can do more than crunch numbers - someone who can partner with the business, challenge thinking, and turn insights into action. As part of our EMEA Reporting Team, you ll work closely with the Head of GM Reporting and senior stakeholders to create analytics that drive commercial effectiveness, uncover growth opportunities, and shape strategic decisions across the region. What You ll Do: • Build high-impact dashboards and reports in Tableau to give senior leaders clear visibility into performance • Partner with commercial and sales teams to influence decisions and accelerate results • Transform complex datasets into simple, actionable insights that guide strategy and improve profitability • Proactively spot trends, gaps, and growth opportunities through fresh analysis and reporting • Lead monthly performance reviews with sharp commentary and recommendations • Support ad-hoc commercial projects with data-led problem-solving What We re Looking For: You re a data storyteller with the technical skill to design robust analytics and the commercial acumen to make them matter. • Degree in STEM, Business, or similar field • Proven experience in Alteryx (workflow design) & Tableau (dashboard creation) • Background in analytics business partnering or commercial analytics • Strong communication skills you can explain the why as well as the what • Self-starter who thrives in fast-paced, high-impact environments Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader. We re committed to: • Work with real purpose See the impact of your insights in real business outcomes • Grow how you want Opportunities for professional development and advancement • Be who you are An inclusive culture where people matter Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you re ready to go beyond spreadsheets - to influence decisions, uncover growth opportunities, and help our commercial teams win smarter - then we want to hear from you. Join a business where your insights will shape the strategy, your dashboards will guide the decisions, and your impact will be felt across the region. Apply today and let s start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

02/10/2025

Full time

Turn Data Into Decisions. Drive Commercial Success. At Univar Solutions , we re not just looking for someone to report the numbers - we want a Commercial BI Data Analyst Business Partner who can shape them into powerful insights that help our commercial teams make smarter, faster decisions. This is your chance to join a global leader and have a direct hand in driving growth, spotting opportunities, and influencing strategy across our EMEA operations. Ready to turn data into meaningful actions? Ready to join a global brand offering all the career development opportunities & benefits you d expect from an industry leader? Role at a glance: Widnes Hybrid (3 days per week in the office) Excellent Company Benefits Package + Study Support + Bonus + Excellent Benefits (Pension, Private Health Discount, 33 Days Holiday) Company: Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your Skills: STEM/Business-oriented. passion for working with data. Alteryx workflows and building dashboards in Tableau. Real-world analytics business partnering experience and examples of pro-active innovations using data to drive business performance. Shape Strategy. Drive Performance. Make an Impact. At Univar Solutions , we connect people, technology, and data to power industries and improve everyday life. Now, we re looking for a commercially minded Data BI Analyst who can do more than crunch numbers - someone who can partner with the business, challenge thinking, and turn insights into action. As part of our EMEA Reporting Team, you ll work closely with the Head of GM Reporting and senior stakeholders to create analytics that drive commercial effectiveness, uncover growth opportunities, and shape strategic decisions across the region. What You ll Do: • Build high-impact dashboards and reports in Tableau to give senior leaders clear visibility into performance • Partner with commercial and sales teams to influence decisions and accelerate results • Transform complex datasets into simple, actionable insights that guide strategy and improve profitability • Proactively spot trends, gaps, and growth opportunities through fresh analysis and reporting • Lead monthly performance reviews with sharp commentary and recommendations • Support ad-hoc commercial projects with data-led problem-solving What We re Looking For: You re a data storyteller with the technical skill to design robust analytics and the commercial acumen to make them matter. • Degree in STEM, Business, or similar field • Proven experience in Alteryx (workflow design) & Tableau (dashboard creation) • Background in analytics business partnering or commercial analytics • Strong communication skills you can explain the why as well as the what • Self-starter who thrives in fast-paced, high-impact environments Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader. We re committed to: • Work with real purpose See the impact of your insights in real business outcomes • Grow how you want Opportunities for professional development and advancement • Be who you are An inclusive culture where people matter Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win If you re ready to go beyond spreadsheets - to influence decisions, uncover growth opportunities, and help our commercial teams win smarter - then we want to hear from you. Join a business where your insights will shape the strategy, your dashboards will guide the decisions, and your impact will be felt across the region. Apply today and let s start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

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