Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Join a leading independent technology and services provider as a technician 2 Job Overview: The IT De-Installation Engineer is responsible for attending the Truro BS branch to carry out a full de-install of specified IT equipment across the Ground Floor and First Floor areas. The engineer will ensure all devices are safely removed, documented, and relocated to the designated onsite storage area in preparation for branch refurbishment works. The role requires strong attention to detail, safe handling of equipment, and adherence to site protocols. Location: 31 Boscawen Street, Truro Daily Rate: £14.90/hr - PAYE, £19.34/hr - UMB Key Responsibilities Onsite Attendance Attend the Truro BS branch at the scheduled time and report to the designated site contact. Follow all onsite safety, security, and access procedures. Ground Floor De-Installation Remove and prepare the following equipment: 1× Meet & Greet Desk IT setup 1× Quiet Room IT setup 1× Semi-Quiet Room IT setup 1× Admin Desk (behind counter) 1× ID Scanner 1× Customer Tablet 1× Network Printer (Meet & Greet area) First Floor De-Installation Remove and prepare the following equipment: 4× Quiet Rooms (Rooms 2, 3, 4 & 5) Equipment Handling & Storage Ensure all IT kit is safely disconnected, labelled, and accounted for. Transport all reinstalled equipment to the designated storage location: Second Floor - Quiet Room Store equipment in an organised manner to support future re-installation or refurbishment processes. Maintain safe handling practices to avoid damage to devices or branch infrastructure. Documentation & Reporting Record all reinstalled items accurately, ensuring traceability. Report any issues, missing equipment, or unexpected findings to the project lead or site manager. Confirm completion of de-installation activities in line with project processes. Key Requirements Experience in IT de-installation, device handling, or branch technology refresh projects. Ability to work independently and follow structured instructions. Strong organisational skills and attention to detail. Professional conduct when working in customer-facing environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/03/2026
Contractor
Join a leading independent technology and services provider as a technician 2 Job Overview: The IT De-Installation Engineer is responsible for attending the Truro BS branch to carry out a full de-install of specified IT equipment across the Ground Floor and First Floor areas. The engineer will ensure all devices are safely removed, documented, and relocated to the designated onsite storage area in preparation for branch refurbishment works. The role requires strong attention to detail, safe handling of equipment, and adherence to site protocols. Location: 31 Boscawen Street, Truro Daily Rate: £14.90/hr - PAYE, £19.34/hr - UMB Key Responsibilities Onsite Attendance Attend the Truro BS branch at the scheduled time and report to the designated site contact. Follow all onsite safety, security, and access procedures. Ground Floor De-Installation Remove and prepare the following equipment: 1× Meet & Greet Desk IT setup 1× Quiet Room IT setup 1× Semi-Quiet Room IT setup 1× Admin Desk (behind counter) 1× ID Scanner 1× Customer Tablet 1× Network Printer (Meet & Greet area) First Floor De-Installation Remove and prepare the following equipment: 4× Quiet Rooms (Rooms 2, 3, 4 & 5) Equipment Handling & Storage Ensure all IT kit is safely disconnected, labelled, and accounted for. Transport all reinstalled equipment to the designated storage location: Second Floor - Quiet Room Store equipment in an organised manner to support future re-installation or refurbishment processes. Maintain safe handling practices to avoid damage to devices or branch infrastructure. Documentation & Reporting Record all reinstalled items accurately, ensuring traceability. Report any issues, missing equipment, or unexpected findings to the project lead or site manager. Confirm completion of de-installation activities in line with project processes. Key Requirements Experience in IT de-installation, device handling, or branch technology refresh projects. Ability to work independently and follow structured instructions. Strong organisational skills and attention to detail. Professional conduct when working in customer-facing environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Perm roles - Solutions Test Technician and Test Technician - On-Site, Paignton - RL8104 Reference - RL8104 Job Title - Solutions Test Technician and Test Technician (both roles are in different teams) Location - Paignton, On-Site Salary - Competitive Benefits - 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. The Client We are partnering with a globally recognised engineering organisation operating within a highly specialised technology space, supporting critical applications across multiple industries. They have a strong focus on quality, innovation, and continuous improvement, with a collaborative environment that brings together engineering, operations, and supply chain to deliver high-performance products. Job Overview The Solutions Test Technician and Test Technician plays a key role in building, integrating, and verifying customized GNSS test systems. You'll work hands-on with electronics, cabling, mechanical components, and computing platforms to deliver reliable, bespoke solutions that meet rigorous technical specifications. This role directly supports engineers and project managers in the delivery of specialized systems to high-profile global customers. Job Responsibilities Work closely with operations leads to meet the production schedule. Configure and test system components, including signal generators, computers, timing references, and customer-specific modules. Support system-level testing and debugging alongside engineers and software specialists. Ensure systems meet customer-specific requirements, including mechanical layout, environmental constraints, and interface standards. Maintain test documentation, configuration records, and version tracking. Assist in hardware troubleshooting and resolution of integration issues during development or customer acceptance. Prepare systems for delivery, including final quality checks, packaging, and supporting documentation. Provide feedback on process improvements to the wider team Awareness of and adherence to QEHS policies (Quality, Environment, Health & Safety, IT Security) Job Requirements HND, BTEC Level 3, or equivalent qualification in electronics, telecommunications, or a related field Proven experience in system assembly, electronics integration, or test equipment support. Competence in reading and working from wiring diagrams, system block diagrams, and build procedures. Hands-on experience with standard test equipment (oscilloscopes, spectrum analyzers, multimeters). Familiarity with Windows and/or Linux PC setup, BIOS configuration, and software installation. Comfortable working with RF systems, signal paths, and grounding/shielding best practices. Strong documentation and communication skills. Background in GNSS, RF, or telecommunications systems. Experience with custom or low-volume system builds in a lab or production setting. To apply for this Solutions Test Technician and Test Technician permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
03/03/2026
Full time
Perm roles - Solutions Test Technician and Test Technician - On-Site, Paignton - RL8104 Reference - RL8104 Job Title - Solutions Test Technician and Test Technician (both roles are in different teams) Location - Paignton, On-Site Salary - Competitive Benefits - 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan. The Client We are partnering with a globally recognised engineering organisation operating within a highly specialised technology space, supporting critical applications across multiple industries. They have a strong focus on quality, innovation, and continuous improvement, with a collaborative environment that brings together engineering, operations, and supply chain to deliver high-performance products. Job Overview The Solutions Test Technician and Test Technician plays a key role in building, integrating, and verifying customized GNSS test systems. You'll work hands-on with electronics, cabling, mechanical components, and computing platforms to deliver reliable, bespoke solutions that meet rigorous technical specifications. This role directly supports engineers and project managers in the delivery of specialized systems to high-profile global customers. Job Responsibilities Work closely with operations leads to meet the production schedule. Configure and test system components, including signal generators, computers, timing references, and customer-specific modules. Support system-level testing and debugging alongside engineers and software specialists. Ensure systems meet customer-specific requirements, including mechanical layout, environmental constraints, and interface standards. Maintain test documentation, configuration records, and version tracking. Assist in hardware troubleshooting and resolution of integration issues during development or customer acceptance. Prepare systems for delivery, including final quality checks, packaging, and supporting documentation. Provide feedback on process improvements to the wider team Awareness of and adherence to QEHS policies (Quality, Environment, Health & Safety, IT Security) Job Requirements HND, BTEC Level 3, or equivalent qualification in electronics, telecommunications, or a related field Proven experience in system assembly, electronics integration, or test equipment support. Competence in reading and working from wiring diagrams, system block diagrams, and build procedures. Hands-on experience with standard test equipment (oscilloscopes, spectrum analyzers, multimeters). Familiarity with Windows and/or Linux PC setup, BIOS configuration, and software installation. Comfortable working with RF systems, signal paths, and grounding/shielding best practices. Strong documentation and communication skills. Background in GNSS, RF, or telecommunications systems. Experience with custom or low-volume system builds in a lab or production setting. To apply for this Solutions Test Technician and Test Technician permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
02/03/2026
Full time
QUALITY ASSURANCE ENGINEER NEEDED IN TELFORD (SHROPSHIRE) We are proud to be working with a long standing FMCG manufacturing business in Telford who are actively seeking a Quality Assurance Engineer to join them on a permanent basis, the working hours with this job are 9am-5pm Monday to Friday (with some slight flexibility on the start and finish time), and the annual salary is paying up to £32,000 per annum (DOE). The hiring manager would like someone who has some formal qualifications in either the English Language, Mathematics or a Science-based subject, and as the role will involve both office and shop floor duties, we are looking for someone who is proficient with Microsoft Office packages. Previous experience within the packaging / FMCG / pharmaceutical industry would be highly advantageous, but other industry experience would be considered providing you have the right skill set, the hiring manager would also like someone who has been involved with internal auditing, and a formal qualification in Internal Quality Auditing would be well received. We are looking for someone who lives within a 25 mile radius of Telford (Shropshire). Someone who has previously worked as an Internal Auditor, QA Engineer, Quality Auditor, Quality Assurance Technician, Quality Engineer or Compliance Engineer would be a great fit for this role. What You Will Do: Drive quality and product safety improvements across the company, reducing waste and customer complaints. Coordinate the timely reporting of customer documentation requirements, including supplier quality questionnaires and non-conformance reports. Assist with internal quality system audits, GMP audits, and compliance audits by external accreditation bodies. Monitor and ensure compliance with current and changing legislation related to food safety, health and safety, and environmental standards. Support waste management and reduction activities, contributing to the company's environmental goals. Provide clear and up-to-date information to other departments, ensuring safe products meet the highest quality standards. What You Will Bring: Formal qualifications in English, mathematics, and a science-based subject, along with an internal quality auditing qualification. A Full UK Driving License. Experience in Corrective and Preventive Actions (CAPA) and root-cause analysis (RCA). Strong communication skills, with the ability to liaise confidently with internal teams, customers, suppliers, and certification bodies. Proficiency in Microsoft Office, including Word, Excel, and Outlook, with the ability to produce clear written documentation and analyse numerical data. A self-motivated and open-minded attitude, with a willingness to learn and grow within the role. This company is a leader in its field, specialising in high-quality manufacturing and pioneering innovative techniques that provide environmental and commercial advantages. Joining this team means contributing to a business that values excellence, sustainability, and continuous improvement. This role is your chance to be part of an organisation that works with leading consumer brands and is committed to delivering outstanding results. Location: This role is based in Telford (Shropshire). Interested?: If you're ready to take on this fantastic opportunity as a Quality Assurance Engineer, don't wait. Apply now and take the first step towards an exciting and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our Technical Manager - Customer Support The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this isa dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Leadership & System Expertise Become the CST technical authority on the MDA system, including (not exhaustive): GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
02/03/2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role overview of our Technical Manager - Customer Support The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this isa dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Leadership & System Expertise Become the CST technical authority on the MDA system, including (not exhaustive): GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
Your new company This West Yorkshire-based trust currently consists of 8 schools, with ambition to add more primary and secondary schools to their family. Based in Otley, this trust is an ambitious and fast-growing trust with one mission of ensuring all children have the best start in life. The trust works collaboratively with a common goal, sharing expertise and driving innovation, supporting all to ensure the very best is delivered. With a strong focus on empowering their people, they provide trust with CPD and create real opportunities for staff to develop, lead and make genuine impact. With a central IT team already well established, the IT Director is looking to add a Trust IT Manager to join the team on a permanent basis. Your new role Reporting to the IT Director, the IT Manager will be responsible for managing, developing and supporting the trust infrastructure, working closely with the IT Director and wider IT team across all sites. You will be at the forefront of providing a high level of IT service to all schools, working with both staff and pupils across the Trust to overall contribute to the high quality of teaching and learning. You will be exposed to a wide range of technologies such as desktop, servers, virtualisation, network infrastructure, disaster recovery, business continuity, security, cloud-based technologies and technologies bespoke to the education sector. You will act as the escalation point for any technical queries, working with the team of IT Technicians, whilst also suggesting system improvements and enhancements to the IT Director. Please note this role is on site 5 days a week across the family of schools in West Yorkshire. What you'll need to succeed In order to be successful in securing this position, you will have significant technical experience acting as a technical escalation point for first and second line queries, as well as ideally possessing education sector experience. You will have a proactive approach, with excellent communication and collaboration skills, with a real focus on providing a high level of IT support. Please note this role is on site 5 days a week across the family of schools in West Yorkshire, therefore a valid UK driving licence is required. What you'll get in return In return, you will be paid a competitive salary of between 39,000 and 43,000 dependent on experience, as well as an excellent benefits package. This will include a local government pension scheme, generous holiday entitlement and a range of lifestyle benefits such as retail discounts, a cycle-to-work scheme and an employee assistance programme. You will also be working as part of an established team, where you will be fully supported and will have the opportunity to further develop your own skills, and therefore your own career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
02/03/2026
Full time
Your new company This West Yorkshire-based trust currently consists of 8 schools, with ambition to add more primary and secondary schools to their family. Based in Otley, this trust is an ambitious and fast-growing trust with one mission of ensuring all children have the best start in life. The trust works collaboratively with a common goal, sharing expertise and driving innovation, supporting all to ensure the very best is delivered. With a strong focus on empowering their people, they provide trust with CPD and create real opportunities for staff to develop, lead and make genuine impact. With a central IT team already well established, the IT Director is looking to add a Trust IT Manager to join the team on a permanent basis. Your new role Reporting to the IT Director, the IT Manager will be responsible for managing, developing and supporting the trust infrastructure, working closely with the IT Director and wider IT team across all sites. You will be at the forefront of providing a high level of IT service to all schools, working with both staff and pupils across the Trust to overall contribute to the high quality of teaching and learning. You will be exposed to a wide range of technologies such as desktop, servers, virtualisation, network infrastructure, disaster recovery, business continuity, security, cloud-based technologies and technologies bespoke to the education sector. You will act as the escalation point for any technical queries, working with the team of IT Technicians, whilst also suggesting system improvements and enhancements to the IT Director. Please note this role is on site 5 days a week across the family of schools in West Yorkshire. What you'll need to succeed In order to be successful in securing this position, you will have significant technical experience acting as a technical escalation point for first and second line queries, as well as ideally possessing education sector experience. You will have a proactive approach, with excellent communication and collaboration skills, with a real focus on providing a high level of IT support. Please note this role is on site 5 days a week across the family of schools in West Yorkshire, therefore a valid UK driving licence is required. What you'll get in return In return, you will be paid a competitive salary of between 39,000 and 43,000 dependent on experience, as well as an excellent benefits package. This will include a local government pension scheme, generous holiday entitlement and a range of lifestyle benefits such as retail discounts, a cycle-to-work scheme and an employee assistance programme. You will also be working as part of an established team, where you will be fully supported and will have the opportunity to further develop your own skills, and therefore your own career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week Location: 5 day onsite at St Albans Salary: £39,152-£41,771 + 27 days holiday plus bank holidays We're seeking a proactive and technically strong IT Team Leader to oversee multi-site IT operations and ensure the smooth running of essential systems within a busy school environment. About the Role You'll lead the day-to-day performance of IT services across both primary and secondary school settings, ensuring systems are resilient, reliable, and fit for purpose. Acting as the senior technical escalation point, you'll play a pivotal role in maintaining infrastructure, supporting key school activities, and driving service improvements. Key Responsibilities Oversee daily IT operations and ensure excellent service delivery Manage incidents, service requests, and major issue resolution Communicate effectively with senior stakeholders during disruptions Provide technical leadership across networks, systems, and end-user devices Support and maintain a wide range of technologies including PCs, Apple devices, printers, displays, telephony, and network infrastructure Proactively monitor alerts and resolve issues (eg, Firewalls, backups, email quarantines) Liaise with third-party suppliers to ensure timely issue resolution Line manage IT Technician(s), including supervision, workload allocation, and professional development Lead and support local IT projects from conception to completion Maintain clear and accurate operational documentation Contribute to ongoing improvement of IT systems, processes, and service delivery Skills & Experience Required Experience managing IT support staff or technicians Strong technical capability across enterprise IT environments Ability to resolve complex technical issues and act as a senior escalation point Knowledge of Microsoft Server, Active Directory, Windows, Apple OS, networking, backups, wireless, certificates, endpoint management, and Microsoft 365/Entra Experience working in environments with SLAs or high operational expectations Strong organisational, communication, and problem-solving skills Ability to work under pressure and make sound decisions Customer-focused, professional, and calm when handling complex issues Experience with iOS devices is an advantage Experience with virtualisation, disaster recovery, and business continuity is desirable Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
02/03/2026
Full time
IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week Location: 5 day onsite at St Albans Salary: £39,152-£41,771 + 27 days holiday plus bank holidays We're seeking a proactive and technically strong IT Team Leader to oversee multi-site IT operations and ensure the smooth running of essential systems within a busy school environment. About the Role You'll lead the day-to-day performance of IT services across both primary and secondary school settings, ensuring systems are resilient, reliable, and fit for purpose. Acting as the senior technical escalation point, you'll play a pivotal role in maintaining infrastructure, supporting key school activities, and driving service improvements. Key Responsibilities Oversee daily IT operations and ensure excellent service delivery Manage incidents, service requests, and major issue resolution Communicate effectively with senior stakeholders during disruptions Provide technical leadership across networks, systems, and end-user devices Support and maintain a wide range of technologies including PCs, Apple devices, printers, displays, telephony, and network infrastructure Proactively monitor alerts and resolve issues (eg, Firewalls, backups, email quarantines) Liaise with third-party suppliers to ensure timely issue resolution Line manage IT Technician(s), including supervision, workload allocation, and professional development Lead and support local IT projects from conception to completion Maintain clear and accurate operational documentation Contribute to ongoing improvement of IT systems, processes, and service delivery Skills & Experience Required Experience managing IT support staff or technicians Strong technical capability across enterprise IT environments Ability to resolve complex technical issues and act as a senior escalation point Knowledge of Microsoft Server, Active Directory, Windows, Apple OS, networking, backups, wireless, certificates, endpoint management, and Microsoft 365/Entra Experience working in environments with SLAs or high operational expectations Strong organisational, communication, and problem-solving skills Ability to work under pressure and make sound decisions Customer-focused, professional, and calm when handling complex issues Experience with iOS devices is an advantage Experience with virtualisation, disaster recovery, and business continuity is desirable Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week | Location: 5 day onsite at Hemel Hempstead Salary: £39,881- £42,500+ 27 days holiday plus bank holidays We're looking for a proactive and skilled IT Team Leader to oversee multi-site IT operations, ensure the smooth running of critical systems, and lead a high-performing support team within an educational environment. About the Role As the IT Team Leader, you'll take ownership of day-to-day IT service delivery across multiple school sites. You'll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events. Key Responsibilities Oversee operational IT performance, ensuring high service levels and user satisfaction Manage incidents, service requests, and responses to major technical issues Provide updates to senior stakeholders during service disruptions Support a wide range of technologies including networks, Servers, end-user devices, interactive displays, and iOS equipment Act as the senior technical escalation point for complex issues Manage IT Technician(s), including workload allocation, performance reviews, and development Lead local IT projects and contribute to long-term system improvements Maintain accurate and up-to-date operational documentation Collaborate with other IT teams to ensure consistent standards and best practice What We're Looking For Experience managing IT support staff Strong hands-on technical experience across enterprise environments Ability to diagnose and resolve complex IT issues across networks, infrastructure, and devices Familiarity with Microsoft Server/Active Directory, virtualisation, storage/backup systems, wireless networks, patch management, and cloud platforms (Microsoft 365/Entra) Experience responding to major incidents and communicating clearly with senior stakeholders Strong organisational, leadership, and communication skills Calm, customer-focused, and able to work effectively under pressure Experience with iOS devices is an advantage Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
02/03/2026
Full time
IT Team Leader - Perm - Educational Trust Full-Time | 37 hours per week | Location: 5 day onsite at Hemel Hempstead Salary: £39,881- £42,500+ 27 days holiday plus bank holidays We're looking for a proactive and skilled IT Team Leader to oversee multi-site IT operations, ensure the smooth running of critical systems, and lead a high-performing support team within an educational environment. About the Role As the IT Team Leader, you'll take ownership of day-to-day IT service delivery across multiple school sites. You'll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events. Key Responsibilities Oversee operational IT performance, ensuring high service levels and user satisfaction Manage incidents, service requests, and responses to major technical issues Provide updates to senior stakeholders during service disruptions Support a wide range of technologies including networks, Servers, end-user devices, interactive displays, and iOS equipment Act as the senior technical escalation point for complex issues Manage IT Technician(s), including workload allocation, performance reviews, and development Lead local IT projects and contribute to long-term system improvements Maintain accurate and up-to-date operational documentation Collaborate with other IT teams to ensure consistent standards and best practice What We're Looking For Experience managing IT support staff Strong hands-on technical experience across enterprise environments Ability to diagnose and resolve complex IT issues across networks, infrastructure, and devices Familiarity with Microsoft Server/Active Directory, virtualisation, storage/backup systems, wireless networks, patch management, and cloud platforms (Microsoft 365/Entra) Experience responding to major incidents and communicating clearly with senior stakeholders Strong organisational, leadership, and communication skills Calm, customer-focused, and able to work effectively under pressure Experience with iOS devices is an advantage Must be able to drive to visit other sites Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Lead Quality Systems Engineer 45,000 - 55,000 + Automotive Industry Training + Career Progression + 30 days Holiday + Flexible Hours + Optional Overtime Factory based, Commutable from Weston-Super-Mare, Bristol, Bridgewater, Glastonbury, Portishead, Nailsea and Wells and Surrounding Areas. Are you a Quality Engineer, Quality Technician, Quality Supervisor, Assurance Engineer or similar aspiring to develop your skillset and receive specialist training all whilst furthering your career whilst overseeing quality standards from cradle to grave ? This is a fantastic opportunity for a Quality Engineer join an Industry Expert who will heavily invest into your training and development, with career progression and a great company culture where you will truly be valued for your knowledge and expertise. This company have over 100 employees and are an automotive specialist, they are rapidly expanding, due to company investment and are looking for a Quality Engineer to join their company and become a part of their close-knit team. This role will suit a Quality looking to develop their knowledge and management skillset, with the scope for future progression available. The Role Office and Factory Based, working as part of a team of 3 quality specialists Overseeing ISO 9001 and IATF Standards Monday to Friday 8.30 - 17.00 (41 hours) / Monday to Thursday 8.30 - 17.00 (32 hours) rotating weeks (days based) Further Career Progression and Technical Training The Person Quality Inspection background Manufacturing Background QMS Experience Job Reference: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
01/03/2026
Full time
Lead Quality Systems Engineer 45,000 - 55,000 + Automotive Industry Training + Career Progression + 30 days Holiday + Flexible Hours + Optional Overtime Factory based, Commutable from Weston-Super-Mare, Bristol, Bridgewater, Glastonbury, Portishead, Nailsea and Wells and Surrounding Areas. Are you a Quality Engineer, Quality Technician, Quality Supervisor, Assurance Engineer or similar aspiring to develop your skillset and receive specialist training all whilst furthering your career whilst overseeing quality standards from cradle to grave ? This is a fantastic opportunity for a Quality Engineer join an Industry Expert who will heavily invest into your training and development, with career progression and a great company culture where you will truly be valued for your knowledge and expertise. This company have over 100 employees and are an automotive specialist, they are rapidly expanding, due to company investment and are looking for a Quality Engineer to join their company and become a part of their close-knit team. This role will suit a Quality looking to develop their knowledge and management skillset, with the scope for future progression available. The Role Office and Factory Based, working as part of a team of 3 quality specialists Overseeing ISO 9001 and IATF Standards Monday to Friday 8.30 - 17.00 (41 hours) / Monday to Thursday 8.30 - 17.00 (32 hours) rotating weeks (days based) Further Career Progression and Technical Training The Person Quality Inspection background Manufacturing Background QMS Experience Job Reference: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Leightons Opticians & Hearing Care
Farnham, Surrey
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
01/03/2026
Full time
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Elizabeth Michael Associates LTD
Wilford, Nottinghamshire
Temporary Entry Level IT Support Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
28/02/2026
Contractor
Temporary Entry Level IT Support Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: Providing first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks The Ideal Candidate Will: Have strong customer service skills with a friendly and approachable manner Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) Be organised and methodical with good attention to detail Communicate confidently with users at all levels Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
28/02/2026
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
IT Support Technician Plymouth, Devon Enhanced DBS (must be able to obtain) Up to £27,000 per year (please note this role is on a banding which will be discussed on an initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Private Healthcare, etc. Skills and Experience: Experience of providing IT Support within an educational, corporate or charity setting would be ideal Relevant A Level, NVQ or Apprenticeship within IT Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience - mainly with Windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT Helpdesk Support and the day-to-day operations of my client's group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Driving license is essential Ensure IT asset management is kept up to date with in-life changes The Opportunity: My client working within the education sector are currently looking for an IT Support Technician to cover the Plymouth area. In this role you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. My client wants candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You will be required to communicate with both literate and non-IT literate users. Candidates must hold a full driving license as you will be required to travel to other sites from time-to-time. Applications: Please contact John Noonan here at ISR to learn more about this new role working as an IT Support Technician and our exciting client servicing the education sector based in Devon and their ongoing growth plans for 2026
27/02/2026
Full time
IT Support Technician Plymouth, Devon Enhanced DBS (must be able to obtain) Up to £27,000 per year (please note this role is on a banding which will be discussed on an initial call) 28 days holiday plus bank holidays, Government Pension (17.5%), Private Healthcare, etc. Skills and Experience: Experience of providing IT Support within an educational, corporate or charity setting would be ideal Relevant A Level, NVQ or Apprenticeship within IT Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience - mainly with Windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT Helpdesk Support and the day-to-day operations of my client's group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Driving license is essential Ensure IT asset management is kept up to date with in-life changes The Opportunity: My client working within the education sector are currently looking for an IT Support Technician to cover the Plymouth area. In this role you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. My client wants candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You will be required to communicate with both literate and non-IT literate users. Candidates must hold a full driving license as you will be required to travel to other sites from time-to-time. Applications: Please contact John Noonan here at ISR to learn more about this new role working as an IT Support Technician and our exciting client servicing the education sector based in Devon and their ongoing growth plans for 2026
IT Engineer 2nd line 30k Bristol On site, hybrid after probation Benefits: 25 days holiday Buy and sell additional holiday Hybrid working after probation Flexible hours EAP, and more I am working with a client in Bristol who are looking for an IT technician to join the team. You will be responsible for IT support across the organisation. This role will give you a lot of autonomy and freedom, managing the IT within. You will have support from two others, but the bulk of IT support will come from you. You will have an MSP to support in escalated issues. A lot of what you deal with will be first and some second line support. This is an internally focussed role. Perhaps you are working at an MSP and would prefer to focus on internal tickets, taking ownership and seeing the outcome of the work that you do. You should be someone that enjoys speaking with stakeholders and comes across as approachable. Experience needed: Good communication skills MS Entra, Active Directory Windows OS, Apple IOS and Android InTune, MDM 365 Admin Centre MS Exchange Device reimaging Ticketing software Hybrid environments - Cloud and on premise Desirable: PowerShell Networking experience, or certification This is an urgent vacancy, looking to have someone in place asap. If you are interested then please apply quoting reference AR(phone number removed) Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
27/02/2026
Full time
IT Engineer 2nd line 30k Bristol On site, hybrid after probation Benefits: 25 days holiday Buy and sell additional holiday Hybrid working after probation Flexible hours EAP, and more I am working with a client in Bristol who are looking for an IT technician to join the team. You will be responsible for IT support across the organisation. This role will give you a lot of autonomy and freedom, managing the IT within. You will have support from two others, but the bulk of IT support will come from you. You will have an MSP to support in escalated issues. A lot of what you deal with will be first and some second line support. This is an internally focussed role. Perhaps you are working at an MSP and would prefer to focus on internal tickets, taking ownership and seeing the outcome of the work that you do. You should be someone that enjoys speaking with stakeholders and comes across as approachable. Experience needed: Good communication skills MS Entra, Active Directory Windows OS, Apple IOS and Android InTune, MDM 365 Admin Centre MS Exchange Device reimaging Ticketing software Hybrid environments - Cloud and on premise Desirable: PowerShell Networking experience, or certification This is an urgent vacancy, looking to have someone in place asap. If you are interested then please apply quoting reference AR(phone number removed) Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
My client is an award-winning consulting engineer with decades of experience, vast technical expertise and a friendly, proactive approach that their clients really value. Over the years they have delivered projects of every size, in every sector, with every kind of complexity. Whatever the challenge, from concept to completion, they deliver imaginative, integrated engineering solutions that are rigorously designed, robustly cost effective and reliably buildable. They are an equal opportunities employer who believes in rewarding and supporting those that have the drive and belief to be the best they can be. You would need UK design consultancy experience across a range of sectors Sound client liaison experience and being commercially aware Experience with Section Agreements 278, 38, 185 and 104 Fully conversant in the use of software such as AutoCAD, Civil3D, InfoDrainage or their equivalents Hands on approach, with a desire to remain engaged in design, project management and delivery Good organisation, communication, and presentation skills A good level of previous experience in the industry and have an aspiration to start a new and exciting chapter in your career In Derby, you'll join an established team of Civil Engineers and Technicians. With a modern open plan office that is located within a short walking distance of the city centre and all it's amenities whilst also having excellent links to the transport network.
27/02/2026
Full time
My client is an award-winning consulting engineer with decades of experience, vast technical expertise and a friendly, proactive approach that their clients really value. Over the years they have delivered projects of every size, in every sector, with every kind of complexity. Whatever the challenge, from concept to completion, they deliver imaginative, integrated engineering solutions that are rigorously designed, robustly cost effective and reliably buildable. They are an equal opportunities employer who believes in rewarding and supporting those that have the drive and belief to be the best they can be. You would need UK design consultancy experience across a range of sectors Sound client liaison experience and being commercially aware Experience with Section Agreements 278, 38, 185 and 104 Fully conversant in the use of software such as AutoCAD, Civil3D, InfoDrainage or their equivalents Hands on approach, with a desire to remain engaged in design, project management and delivery Good organisation, communication, and presentation skills A good level of previous experience in the industry and have an aspiration to start a new and exciting chapter in your career In Derby, you'll join an established team of Civil Engineers and Technicians. With a modern open plan office that is located within a short walking distance of the city centre and all it's amenities whilst also having excellent links to the transport network.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
27/02/2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
26/02/2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.
26/02/2026
Full time
We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.
I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)
26/02/2026
Full time
I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Coventry area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Coventry / West Mids region (on-site visits + remote reporting) Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided) Company Van: Van provided Hours: Monday to Friday (core hours will be 8am-5:30pm - with 1 in 8 weekends) Salary & Benefits: Salary will be 24,200 plus 2,100 for standard weekend overtime, plus additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties. High degree of flexibility in terms of hours of work and location. High level of health, safety and environmental compliance Full clean driving license. Clean DBS required.
26/02/2026
Full time
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Coventry area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Coventry / West Mids region (on-site visits + remote reporting) Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided) Company Van: Van provided Hours: Monday to Friday (core hours will be 8am-5:30pm - with 1 in 8 weekends) Salary & Benefits: Salary will be 24,200 plus 2,100 for standard weekend overtime, plus additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system issues Capture photographic evidence and compile clear, actionable reports Coordinate fixes - liaise with management, IT providers & third parties Mediate IT solutions between franchisees, service desks, and IT contractors Ensure accurate stock tracking & report completion for smooth operations Keep stakeholders informed & updated at all times What we're looking for: Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties. High degree of flexibility in terms of hours of work and location. High level of health, safety and environmental compliance Full clean driving license. Clean DBS required.
