9 jobs found

Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies. Duties and Responsibilities Support the IT Director with the implementation of the firms IT and AI & Innovation Strategies Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards. Manage, maintain and optimise the firm s on-premises and cloud-based infrastructure. Oversee backup and system security operations in accordance with the firm s policies. Participate in internal and external audits, including ISO27001 and ISO22301. Manage the Cyber Essential Plus accreditation renewals. Develop and document processes and procedures, providing to ensure they are fully implemented within the team. Identify and manage operational risks Manage information technology projects ensuring project deadlines are adhered to Provide hands-on support and participate in the out-of-hours support rota as required Provide support and guidance to stakeholders via help desk Assist the IT Director with the management of IT vendors, contracts, and software licenses Develop IT best practice guides and procedures. Prepare monthly management reports of team/service activities, tasks, and operational metrics Technical Competencies Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting Proven experience in IT infrastructure planning, development, and operations Proven experience in server virtualisation and Cloud-based Infrastructure Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response Strong understanding of project management principles and practices Strong understanding of Helpdesk and Customer Relations Support systems Strong understanding of Data Security and Cyber Security basics Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

SQL Server Architect - SC Cleared + 6 month initial contract + Hybrid working from London + 605 per day - Inside IR35 + SC Cleared role Key Skills: SQL Server Always On Sharepoint Key Activities Work with Infra Architect to define PoV success criteria (RPO/RTO, failover time, throughput, recovery steps). Stand up PoV topology: SQL Server Always On Availability Groups on Amazon EC2 across multiple AZs. Storage using EBS (io1/io2 / gp3) and, where required, FSx for Windows File Server for cluster dependencies. Integrate CloudWatch, AWS Backup, Systems Manager, and automation as appropriate (CloudFormation/Terraform/PowerShell). Confirm and test SharePoint compatibility (content/search/service DBs). Produce pattern catalogue and TCO/performance findings and assessment of complexity to introduce and in terms of operability and maintainability for each of the chosen patterns (Always On availability groups, Always On failover cluster instances (FCI), SIOS DataKeeper, AWS Elastic Disaster Recovery, and AWS Database Migration Service (AWS DMS . Deliverables PoV Plan & Success Metrics Resilience Pattern Catalogue (HA/DR topologies, pros/cons, prerequisites) Testing of DR options with SharePoint team. Performance Baseline & Findings Report (throughput/latency, failover timings) PoV Recommendation & NextStep Design Decisions Core Responsibilities Architect HA/DR for SQL Server in AWS to support a missioncritical SharePoint farm. Evaluate native AWS options (EC2, EBS, FSx, Route 53, CloudWatch, Backup, Systems Manager, CloudFormation). Design and validate Always On patterns, listener routing, quorum/witness. Collaborate with the Infrastructure Architect to ensure network/IAM/security fit. Produce documentation, runbooks, and handover materials for operations. Skills & Experience Essential 10+ years with Microsoft SQL Server (2016+) architecture and operations. Proven delivery of Always On Availability Groups, FCI, log shipping/replication. Largescale SharePoint database design/operations experience. Strong performance engineering (indexing, I/O, concurrency, wait stats, storage optimisation). Deep understanding of networking for Always On, listener design, DNS failover. Excellent documentation and stakeholder communication. Desirable Azure SQL HA/DR exposure (SQL MI, zone redundancy) for comparative design decisions. Handson AWS deployment for SQL workloads (EC2, EBS, FSx, Route 53, CloudWatch, Backup, SSM). Automation tooling (CloudFormation/Terraform, PowerShell DSC). Experience with regulated environments and security hardening

Software Developer C#, VB. ASP.Net, SQL Permanent, £35,000 - £40,000 D.O.E West Yorkshire Code Red Associates (CRA) is a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & growing organisations throughout the UK. We are currently recruiting for a Software Developer with knowledge of C#, VB (within a .Net framework), ASP.Net, & SQL Server for an evolving social enterprise that is undertaking some very exciting, cutting edge & ambitious development projects in West Yorkshire. The purpose of the role is to work as part of a team to design and develop, implement and support internal commercial applications for the organisation. Your day-to-day activities will include the development of quality & robust software to specification using a range of existing and new technologies; providing development support; supporting development related service desk calls; helping to research and implement client, mobile and web based information systems; the provision of management information; and working to tight timescales and deadlines. Essential Experience •Previous commercial experience in a Software & Web Application Development capacity •Visual Studio / .Net Framework •C#. VB & ASP.Net development expertise •Sharepoint •SQL Server •IIS Server Desirable Experience •Team Foundation Server (TFS) •HTML / xHTML / CSS •XML •Java •Ajax •LAMP Development (Linux, Apache, MySQL, PHP) in a Cake environment •Content Management Systems (CMS) experience such as Drupal or Wordpress •Reports Development (Using one of SQL Server Reporting Services, Crystal Reports, Business Objects, etc.) As an individual, you will be an excellent communicator that is results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure. If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Network Infrastructure Specialist – Ashford Middx Salary guide is £50-£55K. The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients. Responsibilities - Conduct IT reviews and assessments of client IT infrastructure - Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients - Support the client-facing IT helpdesk by providing hands-on third-line support as necessary - Be a source of knowledge and information to less technically experienced staff - Recommend and draft IT and User Support policies and procedures for the IT Helpdesk - Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them - Assist with the management and development of the IT Support Service - Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests - Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls - Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations. - Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate - Motivate and foster creativity, communication and team working. Ideal Qualifications - MCSE Windows 2008/2012 - Knowledge of working with Azure and Office365 technologies - In-depth knowledge of VMware and Hyper-V virtualisation technologies - In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+ - Extensive daily operational service support leadership experience - Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools Attributes - A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels - Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute - Capable of expressing recommendations under scrutiny and explaining them if challenged - Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations. - Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home. - Able to interact at many levels including CEOs and support technicians and all in between. PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Network Infrastructure Specialist – Ashford Middx Salary guide is £50-£55K. The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients. Responsibilities - Conduct IT reviews and assessments of client IT infrastructure - Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients - Support the client-facing IT helpdesk by providing hands-on third-line support as necessary - Be a source of knowledge and information to less technically experienced staff - Recommend and draft IT and User Support policies and procedures for the IT Helpdesk - Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them - Assist with the management and development of the IT Support Service - Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests - Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls - Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations. - Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate - Motivate and foster creativity, communication and team working. Ideal Qualifications - MCSE Windows 2008/2012 - Knowledge of working with Azure and Office365 technologies - In-depth knowledge of VMware and Hyper-V virtualisation technologies - In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+ - Extensive daily operational service support leadership experience - Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools Attributes - A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels - Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute - Capable of expressing recommendations under scrutiny and explaining them if challenged - Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations. - Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home. - Able to interact at many levels including CEOs and support technicians and all in between. PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Solution Architect – Luton, Bedfordshire - £60-65k plus package My client is a global services provider, offering Customer Communication Management (CCM) solutions to multiple business sectors. Clients include banks, insurance companies, government organisations and telcos. The CCM business designs, builds and runs solutions delivering printed and digital customer communications for its clients. The business operates in a hybrid onshore-offshore model, with design and SME functions onshore and development and testing offshore. Key Responsibilities: Works with the Technical Specialists to provide effective solution designs to meet the requirements of the client, external or internal Works with the Technical Specialists to provide high level estimates for new opportunities Works with the Technical Specialists to manage internal and external suppliers who are delivering components of solutions May on occasion take direct responsibility for the delivery of high level designs and/or project work Skills and Experience: Min 5 years’ experience in technology, 2 of which working as a Solutions Architect, preferably in digital communications Understanding / experience of TOGAF or equivalent framework Good understanding and experience of managing multiple, complex client relationships Experience creating original and innovative solutions to problems Ability to undertake a broad mix of technical, operational, supplier management and client facing tasks Essential experience / understanding of: Batch and real time CCM solutions Working with offshore teams Solution design and development Enterprise architecture (TOGAF) Service oriented architecture Managing relationships (client, stakeholders, team members, suppliers) Technologies such as SQL Server, SharePoint and .Net (Web Services, C#)

Solution Architect – Luton, Bedfordshire - £60-65k plus package My client is a global services provider, offering Customer Communication Management (CCM) solutions to multiple business sectors. Clients include banks, insurance companies, government organisations and telcos. The CCM business designs, builds and runs solutions delivering printed and digital customer communications for its clients. The business operates in a hybrid onshore-offshore model, with design and SME functions onshore and development and testing offshore. Key Responsibilities: Works with the Technical Specialists to provide effective solution designs to meet the requirements of the client, external or internal Works with the Technical Specialists to provide high level estimates for new opportunities Works with the Technical Specialists to manage internal and external suppliers who are delivering components of solutions May on occasion take direct responsibility for the delivery of high level designs and/or project work Skills and Experience: Min 5 years’ experience in technology, 2 of which working as a Solutions Architect, preferably in digital communications Understanding / experience of TOGAF or equivalent framework Good understanding and experience of managing multiple, complex client relationships Experience creating original and innovative solutions to problems Ability to undertake a broad mix of technical, operational, supplier management and client facing tasks Essential experience / understanding of: Batch and real time CCM solutions Working with offshore teams Solution design and development Enterprise architecture (TOGAF) Service oriented architecture Managing relationships (client, stakeholders, team members, suppliers) Technologies such as SQL Server, SharePoint and .Net (Web Services, C#)

Network Infrastructure Specialist – Ashford Middx Salary guide is £50-£55K. The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients. Responsibilities - Conduct IT reviews and assessments of client IT infrastructure - Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients - Support the client-facing IT helpdesk by providing hands-on third-line support as necessary - Be a source of knowledge and information to less technically experienced staff - Recommend and draft IT and User Support policies and procedures for the IT Helpdesk - Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them - Assist with the management and development of the IT Support Service - Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests - Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls - Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations. - Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate - Motivate and foster creativity, communication and team working. Ideal Qualifications - MCSE Windows 2008/2012 - Knowledge of working with Azure and Office365 technologies - In-depth knowledge of VMware and Hyper-V virtualisation technologies - In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+ - Extensive daily operational service support leadership experience - Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools Attributes - A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels - Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute - Capable of expressing recommendations under scrutiny and explaining them if challenged - Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations. - Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home. - Able to interact at many levels including CEOs and support technicians and all in between. PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Solution Architect – Luton, Bedfordshire - £60-65k plus package My client is a global services provider, offering Customer Communication Management (CCM) solutions to multiple business sectors. Clients include banks, insurance companies, government organisations and telcos. The CCM business designs, builds and runs solutions delivering printed and digital customer communications for its clients. The business operates in a hybrid onshore-offshore model, with design and SME functions onshore and development and testing offshore. Key Responsibilities: Works with the Technical Specialists to provide effective solution designs to meet the requirements of the client, external or internal Works with the Technical Specialists to provide high level estimates for new opportunities Works with the Technical Specialists to manage internal and external suppliers who are delivering components of solutions May on occasion take direct responsibility for the delivery of high level designs and/or project work Skills and Experience: Min 5 years’ experience in technology, 2 of which working as a Solutions Architect, preferably in digital communications Understanding / experience of TOGAF or equivalent framework Good understanding and experience of managing multiple, complex client relationships Experience creating original and innovative solutions to problems Ability to undertake a broad mix of technical, operational, supplier management and client facing tasks Essential experience / understanding of: Batch and real time CCM solutions Working with offshore teams Solution design and development Enterprise architecture (TOGAF) Service oriented architecture Managing relationships (client, stakeholders, team members, suppliers) Technologies such as SQL Server, SharePoint and .Net (Web Services, C#)