Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare.We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale.This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team.The OpportunityYou will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience.Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment.Key ResponsibilitiesLeadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processesPlatform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetingsStrategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AILeadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operationsTechnical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AICommercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomesWhy Apply?You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation.This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale.Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working optionsApply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
03/03/2026
Full time
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare.We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale.This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team.The OpportunityYou will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience.Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment.Key ResponsibilitiesLeadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processesPlatform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetingsStrategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AILeadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operationsTechnical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AICommercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomesWhy Apply?You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation.This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale.Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working optionsApply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
20/02/2026
Full time
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
We re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue. We re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth. The role Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales Manage on-site merchandising, search, recommendations, and third-party provider performance Coordinate the trading calendar to maximise full-price sales and align stock with launches Monitor trading performance, produce reports, and implement action plans to improve outcomes Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience Conduct market research to identify opportunities and benchmark performance Ensure commercial performance is visible, transparent, and actionable across teams What will you bring ? Passionate about digital and eCommerce Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail Track record of delivering significant online revenue growth Previous team management experience with strong interpersonal and collaboration skills Highly organised, self-motivated, and hands-on Exceptional attention to detail Strong analytical skills, with the ability to translate data into actionable insights Experiacne with Shopify, Magento,Google Analytics, and digital marketing channels including SEO, PPC, and social media Thrives in a fast-paced and dynamic environment Why this role ? Join a passionate, collaborative team where your ideas make a real impact Competitive salary and pension plan Generous holiday allowance, including a dedicated wellbeing day Opportunities for training, development, and career progression Access to wellness programs, mental health support, and employee networks Exclusive staff discounts and benefits Cycle-to-Work scheme, recognition for long service, and referral rewards For more information please contact Recruitment
17/02/2026
Full time
We re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue. We re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth. The role Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales Manage on-site merchandising, search, recommendations, and third-party provider performance Coordinate the trading calendar to maximise full-price sales and align stock with launches Monitor trading performance, produce reports, and implement action plans to improve outcomes Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience Conduct market research to identify opportunities and benchmark performance Ensure commercial performance is visible, transparent, and actionable across teams What will you bring ? Passionate about digital and eCommerce Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail Track record of delivering significant online revenue growth Previous team management experience with strong interpersonal and collaboration skills Highly organised, self-motivated, and hands-on Exceptional attention to detail Strong analytical skills, with the ability to translate data into actionable insights Experiacne with Shopify, Magento,Google Analytics, and digital marketing channels including SEO, PPC, and social media Thrives in a fast-paced and dynamic environment Why this role ? Join a passionate, collaborative team where your ideas make a real impact Competitive salary and pension plan Generous holiday allowance, including a dedicated wellbeing day Opportunities for training, development, and career progression Access to wellness programs, mental health support, and employee networks Exclusive staff discounts and benefits Cycle-to-Work scheme, recognition for long service, and referral rewards For more information please contact Recruitment
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
08/02/2026
Full time
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Fantastic opportunity for a Ecommerce Trading Manager To join a global skincare and personal care brand About Our Client A major personal care player with iconic brands, mixing big-scale reach with a fresh focus on digital, DTC, and next-level marketing. Job Description What You'll Be Doing: Manage daily trading across selected EU marketplaces, accountable for revenue, margin, and overall profitability Plan and execute campaigns around major retail events and seasonal promotions Set up and manage deals, vouchers, subscription offers, and other promotional mechanics Optimise product pages, including titles, descriptions, visuals, enhanced content, and storefronts Monitor key marketplace metrics and implement corrective actions to improve performance Contribute to regional initiatives and share best practices across teams Analyse KPIs (traffic, conversion, profitability, advertising efficiency) and translate insights into action Build dashboards and reporting to track trends, risks, and opportunities Adjust pricing, inventory, and promotions to maximise performance Benchmark against competitors and category standards Handle commercial processes, including invoicing, shortages, and compliance tasks The Successful Applicant 3-4 years of hands on experience managing trading on major online marketplaces A commercial mindset with full ownership of revenue and margin performance Strong analytical skills, including advanced spreadsheet work and comfort with marketplace reporting tools Proven experience driving performance through pricing, promotions, inventory, and content optimisation Excellent attention to detail, highly organised, and able to manage multiple markets efficiently Strong communication skills and the ability to collaborate across supply chain, marketing, and commercial teams Nice to have Experience in fast-moving consumer goods or personal care categories Exposure to trading across multiple European marketplaces Familiarity with digital advertising and marketplace media optimisation Experience with additional online marketplaces (e.g., eBay, Zalando, Allegro) What's on Offer Competitive salary and package Flexible working
04/02/2026
Full time
Fantastic opportunity for a Ecommerce Trading Manager To join a global skincare and personal care brand About Our Client A major personal care player with iconic brands, mixing big-scale reach with a fresh focus on digital, DTC, and next-level marketing. Job Description What You'll Be Doing: Manage daily trading across selected EU marketplaces, accountable for revenue, margin, and overall profitability Plan and execute campaigns around major retail events and seasonal promotions Set up and manage deals, vouchers, subscription offers, and other promotional mechanics Optimise product pages, including titles, descriptions, visuals, enhanced content, and storefronts Monitor key marketplace metrics and implement corrective actions to improve performance Contribute to regional initiatives and share best practices across teams Analyse KPIs (traffic, conversion, profitability, advertising efficiency) and translate insights into action Build dashboards and reporting to track trends, risks, and opportunities Adjust pricing, inventory, and promotions to maximise performance Benchmark against competitors and category standards Handle commercial processes, including invoicing, shortages, and compliance tasks The Successful Applicant 3-4 years of hands on experience managing trading on major online marketplaces A commercial mindset with full ownership of revenue and margin performance Strong analytical skills, including advanced spreadsheet work and comfort with marketplace reporting tools Proven experience driving performance through pricing, promotions, inventory, and content optimisation Excellent attention to detail, highly organised, and able to manage multiple markets efficiently Strong communication skills and the ability to collaborate across supply chain, marketing, and commercial teams Nice to have Experience in fast-moving consumer goods or personal care categories Exposure to trading across multiple European marketplaces Familiarity with digital advertising and marketplace media optimisation Experience with additional online marketplaces (e.g., eBay, Zalando, Allegro) What's on Offer Competitive salary and package Flexible working
A leading global skincare brand is seeking an Ecommerce Trading Manager to manage daily trading across EU marketplaces. The ideal candidate should possess 3-4 years of experience in managing trading and have strong analytical and communicative skills. Responsibilities include planning campaigns, monitoring performance, and optimizing product pages. This role offers a competitive salary and flexible working arrangements.
04/02/2026
Full time
A leading global skincare brand is seeking an Ecommerce Trading Manager to manage daily trading across EU marketplaces. The ideal candidate should possess 3-4 years of experience in managing trading and have strong analytical and communicative skills. Responsibilities include planning campaigns, monitoring performance, and optimizing product pages. This role offers a competitive salary and flexible working arrangements.
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
02/10/2025
Full time
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
Digital Content Manager We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our website each year. This role supports Waddesdon's overall marketing by developing and driving the online strategy to increase awareness and meet visitor number and income generation targets. The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You'll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments. Key Responsibilities: Develop and deliver an online strategy to drive engagement and conversion across Waddesdon's digital channels Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent Manage updates to the website to reflect the brand and optimise commercial performance Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content Plan and manage social media strategy to drive engagement and build new audiences Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation Work with external agencies as required, including managing the Google Grant You will be a great fit if You are a strategic thinker, with a strong creative and innovative background. You'll combine your marketing digital knowledge and skills with the creative content required in this role. Experience of producing and delivering a range of digital content Experience of managing SEO and driving website traffic Proven experience delivering successful digital marketing campaigns to meet targets Excellent copy writing and proof-reading skills Experience of planning and scheduling social media campaigns Experience of business reporting and forecasting Ecommerce experience in the retail sector with proven success to drive sales online To apply for this role, please click the apply now button and submit a CV and Covering Letter.
28/08/2025
Full time
Digital Content Manager We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our website each year. This role supports Waddesdon's overall marketing by developing and driving the online strategy to increase awareness and meet visitor number and income generation targets. The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You'll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments. Key Responsibilities: Develop and deliver an online strategy to drive engagement and conversion across Waddesdon's digital channels Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent Manage updates to the website to reflect the brand and optimise commercial performance Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content Plan and manage social media strategy to drive engagement and build new audiences Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation Work with external agencies as required, including managing the Google Grant You will be a great fit if You are a strategic thinker, with a strong creative and innovative background. You'll combine your marketing digital knowledge and skills with the creative content required in this role. Experience of producing and delivering a range of digital content Experience of managing SEO and driving website traffic Proven experience delivering successful digital marketing campaigns to meet targets Excellent copy writing and proof-reading skills Experience of planning and scheduling social media campaigns Experience of business reporting and forecasting Ecommerce experience in the retail sector with proven success to drive sales online To apply for this role, please click the apply now button and submit a CV and Covering Letter.
Page Personnel Secretarial & Business Support
Leeds, Yorkshire
Progression Opportunities Holidays 23 days plus 8 Free Parking Client Details A great opportunity for a Assistant Technical Manager to join a Leading Importer in the Leeds area. The business are known for their variety of product across FMCG, Stationery, Health & Beauty etc. Due to impressive trading figures the business is looking to build out its Product team. Description Certification logging and management - logging certification dates into database, chasing product retest within retest schedule, some knowledge of product safety standards preferable Arranging and chasing test reports/certification requests with China team - good excel skills required Supplier certification, ethical and technical - collating supplier ethical self assessments, knowledge of ethical trading standards SMETA and BSCI preferable Database management - use of filemaker EU shipping declarations - food contact items including melamine, private attestation, CHED-P QC samples management - internal sign off procedures, bronze, silver, gold seal Inspections management - inspection inbound images and reporting, knowledge of QAS standards Chemical database creation to enable REACH submissions, knowledge of CAS numbers, UFI generation, creation of PCNS and management of IUCLID Cosmetic database submissions - CPNP and GB SCPNS Waste packaging data capture and input onto BC/other database depending upon structure, use of Valpak online submissions centre E-commerce waste packaging collation and knowledge exchange Hazardous goods management, knowledge of ADR and IMDG preferable E-Commerce labelling files and listing assistance, knowledge exchange Poland QC/tech assistant - helping to liaise with Poland and stay on top of workload providing advice and research where required Assist with workload planning - generating weekly task list against project planner and general organisation of Profile Computer literate with keyboard skills. Knowledge of office, excel. Adaptable, flexible, energetic and enthusiastic with an open minded approach. Willingness to work together in a team and help others. Positive and pro-active attitude to changing demands and priorities as required. Able to work in a fast paced environment. Good communication skills. Able to set own priorities. Job Offer Salary up to £38k DOE Progression Opportunities Holidays 23 days plus 8 Free Parking Assistant Technical Manager Assistant Technical Manager
19/08/2023
Full time
Progression Opportunities Holidays 23 days plus 8 Free Parking Client Details A great opportunity for a Assistant Technical Manager to join a Leading Importer in the Leeds area. The business are known for their variety of product across FMCG, Stationery, Health & Beauty etc. Due to impressive trading figures the business is looking to build out its Product team. Description Certification logging and management - logging certification dates into database, chasing product retest within retest schedule, some knowledge of product safety standards preferable Arranging and chasing test reports/certification requests with China team - good excel skills required Supplier certification, ethical and technical - collating supplier ethical self assessments, knowledge of ethical trading standards SMETA and BSCI preferable Database management - use of filemaker EU shipping declarations - food contact items including melamine, private attestation, CHED-P QC samples management - internal sign off procedures, bronze, silver, gold seal Inspections management - inspection inbound images and reporting, knowledge of QAS standards Chemical database creation to enable REACH submissions, knowledge of CAS numbers, UFI generation, creation of PCNS and management of IUCLID Cosmetic database submissions - CPNP and GB SCPNS Waste packaging data capture and input onto BC/other database depending upon structure, use of Valpak online submissions centre E-commerce waste packaging collation and knowledge exchange Hazardous goods management, knowledge of ADR and IMDG preferable E-Commerce labelling files and listing assistance, knowledge exchange Poland QC/tech assistant - helping to liaise with Poland and stay on top of workload providing advice and research where required Assist with workload planning - generating weekly task list against project planner and general organisation of Profile Computer literate with keyboard skills. Knowledge of office, excel. Adaptable, flexible, energetic and enthusiastic with an open minded approach. Willingness to work together in a team and help others. Positive and pro-active attitude to changing demands and priorities as required. Able to work in a fast paced environment. Good communication skills. Able to set own priorities. Job Offer Salary up to £38k DOE Progression Opportunities Holidays 23 days plus 8 Free Parking Assistant Technical Manager Assistant Technical Manager
When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised, they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation. Come and join us as we embark on an exciting journey with one of our Global clients in the FMCG space. Role Info: Tech Rollout Success / Project Manager - MarTech Platform Home Based, Plus Client Onsite circa twice a week £35,000 - £42,500 + Benefits + Annual Bonus Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape Clients include: BOSCH, OLIVER & Reckitt Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions Your Skills: Strong organizational and demonstrated good project management skills Proven track record of having the ability to make the complex simple Demonstrated in previous roles managing large scale projects / onboardings of enterprise tools Examples of having delivered trainings & provided documentation (i.e training decks) Good attention to detail and the ability to prioritize workload About us: We specialise in marketing technology strategy, sourcing, implementation and managed services. We aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology. Through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack. We have worked on a range of global and regional marketing technology platforms for well known brands and companies. Tech Rollout Success / Project Manager Role: This is a key role in the organisation to help our clients improve stakeholder engagement and systems adoption across three different Media Trading/AdOps platforms/tools: 1. AI-powered marketing intelligence and analytics platform 2. Media Planning Tool 3. Digital Optimiser product to enable media teams (mainly the Agency) to optimise digital media campaigns across channels vs campaign objectives You will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms. You will be involved in the development of process documentation and SOPs, as well as delivering training and developing and maintaining user guides. The role forms part of the first point of contact team for all stakeholders and users of the platforms and will work closely with our client s Media Trading and wider AdOps teams, as well as global, regional and local marketing teams. It will also support their agency and media network partners. The successful candidate will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, as well as conduct training, system maintenance and testing (when required). About You: + 4-6 years industry and relating marketing and systems-use / knowledge + Strong understanding of Business Process / Business Process Mapping + Experience working in Datorama (Salesforce) and JIRA + Experience in other Media Trading Systems and Audit / Compliance a benefit + Knowledge of ad ops across various channels and media (retail, healthcare, food clothing) + Additional experience in one or more MarTech Digital Asset Management (DAM); Workflow Management; or MRM platform is preferred + Knowledge of multiple sectors / global experience + Experience and knowledge of media content formats including distribution formats + Experience in the operation and optimisation of workflow and review approval platforms / solutions + High levels of awareness / understanding of wider marketing content development and content management lifecycles + Good communication and process skills + Comfortable with working with and collaborating with virtual / offshore teams + Comfortable with structured processes, SLAs and working in a performance-orientated environment, as well as defining and creating documentation to support these processes + Comfortable working within a HQ / Corporate organisation. Other Skills: + A can do focused attitude with the ability to drive tasks forward and meet demanding deadlines + A high attention to detail and management of volume data and tasks + The ability to proactively address issues and make recommendations for sustainable change consistently + Capable of picking up new technologies quickly and a proactive self-educator + Ability to deal successfully with staff at all levels within an organisation + The ability to influence and negotiate outcomes with a range of stakeholders, and manage expectations effectively + Good client facing skills Nice to haves: + Experience in systems implementation / transformation, adherence to controlled / policy-based business processes and experience in delivering process improvement and automation are advantageous. + Experience of working with international stakeholders will be beneficial. Interested? Apply here for a fast-track path to the Hiring Manager Your Experience / Background / Previous Roles May Include: Martech Subject Matter, Technology Onboarding, Technology Support, Martech Training, Marketing Systems, Martech Consulting, Martech Implementation, Martech Customer Success, Marketing Technology Platforms. Adtech, AdOps. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
22/09/2022
Full time
When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised, they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation. Come and join us as we embark on an exciting journey with one of our Global clients in the FMCG space. Role Info: Tech Rollout Success / Project Manager - MarTech Platform Home Based, Plus Client Onsite circa twice a week £35,000 - £42,500 + Benefits + Annual Bonus Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape Clients include: BOSCH, OLIVER & Reckitt Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions Your Skills: Strong organizational and demonstrated good project management skills Proven track record of having the ability to make the complex simple Demonstrated in previous roles managing large scale projects / onboardings of enterprise tools Examples of having delivered trainings & provided documentation (i.e training decks) Good attention to detail and the ability to prioritize workload About us: We specialise in marketing technology strategy, sourcing, implementation and managed services. We aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology. Through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack. We have worked on a range of global and regional marketing technology platforms for well known brands and companies. Tech Rollout Success / Project Manager Role: This is a key role in the organisation to help our clients improve stakeholder engagement and systems adoption across three different Media Trading/AdOps platforms/tools: 1. AI-powered marketing intelligence and analytics platform 2. Media Planning Tool 3. Digital Optimiser product to enable media teams (mainly the Agency) to optimise digital media campaigns across channels vs campaign objectives You will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms. You will be involved in the development of process documentation and SOPs, as well as delivering training and developing and maintaining user guides. The role forms part of the first point of contact team for all stakeholders and users of the platforms and will work closely with our client s Media Trading and wider AdOps teams, as well as global, regional and local marketing teams. It will also support their agency and media network partners. The successful candidate will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, as well as conduct training, system maintenance and testing (when required). About You: + 4-6 years industry and relating marketing and systems-use / knowledge + Strong understanding of Business Process / Business Process Mapping + Experience working in Datorama (Salesforce) and JIRA + Experience in other Media Trading Systems and Audit / Compliance a benefit + Knowledge of ad ops across various channels and media (retail, healthcare, food clothing) + Additional experience in one or more MarTech Digital Asset Management (DAM); Workflow Management; or MRM platform is preferred + Knowledge of multiple sectors / global experience + Experience and knowledge of media content formats including distribution formats + Experience in the operation and optimisation of workflow and review approval platforms / solutions + High levels of awareness / understanding of wider marketing content development and content management lifecycles + Good communication and process skills + Comfortable with working with and collaborating with virtual / offshore teams + Comfortable with structured processes, SLAs and working in a performance-orientated environment, as well as defining and creating documentation to support these processes + Comfortable working within a HQ / Corporate organisation. Other Skills: + A can do focused attitude with the ability to drive tasks forward and meet demanding deadlines + A high attention to detail and management of volume data and tasks + The ability to proactively address issues and make recommendations for sustainable change consistently + Capable of picking up new technologies quickly and a proactive self-educator + Ability to deal successfully with staff at all levels within an organisation + The ability to influence and negotiate outcomes with a range of stakeholders, and manage expectations effectively + Good client facing skills Nice to haves: + Experience in systems implementation / transformation, adherence to controlled / policy-based business processes and experience in delivering process improvement and automation are advantageous. + Experience of working with international stakeholders will be beneficial. Interested? Apply here for a fast-track path to the Hiring Manager Your Experience / Background / Previous Roles May Include: Martech Subject Matter, Technology Onboarding, Technology Support, Martech Training, Marketing Systems, Martech Consulting, Martech Implementation, Martech Customer Success, Marketing Technology Platforms. Adtech, AdOps. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Online Trading Manager Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Full Time Church, Accington Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Our Customer & Digital team are at the heart of the business, they are leading the development of a high-performance performance. This is a great opportunity for someone who wants to join a business whose going through significant transformation. What will you be accountable for? Developing and executing a category specific eCommerce Trading plan that will generate online sales activity and support the achievement of business goals and KPI's. Working collaboratively with the Category Managers and the wider trading and marketing teams to drive excellence through the plans and execution Upskilling the trading team to ensure a digital first approach throughout the channel mix Who are we looking for? As an Online Trading Manager you will have: An in-depth understanding of e- commerce solutions and strategies including merchandising, UX and CRN, promotions mechanisms and tactics Technical understanding of the digital product management and optimisation Institute of direct marketing (IDM) qualification, understanding online marketing diploma, email marketing qualification Strong analytical skills complimented with commercial knowledge, is statistics and data- data driven choices to know key metrics across retails trends to help make informed decisions with past experience and knowledge Excellent leadership and management experience Excellent communication skills to collaborate with and influence other key departments, external agencies and colleagues A high level of consistency and logical thinking Highly organised with prioritisation skills Ability to facilitate efficient meeting and to drive projects with key departments and external agencies Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
21/09/2022
Full time
Online Trading Manager Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Full Time Church, Accington Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Our Customer & Digital team are at the heart of the business, they are leading the development of a high-performance performance. This is a great opportunity for someone who wants to join a business whose going through significant transformation. What will you be accountable for? Developing and executing a category specific eCommerce Trading plan that will generate online sales activity and support the achievement of business goals and KPI's. Working collaboratively with the Category Managers and the wider trading and marketing teams to drive excellence through the plans and execution Upskilling the trading team to ensure a digital first approach throughout the channel mix Who are we looking for? As an Online Trading Manager you will have: An in-depth understanding of e- commerce solutions and strategies including merchandising, UX and CRN, promotions mechanisms and tactics Technical understanding of the digital product management and optimisation Institute of direct marketing (IDM) qualification, understanding online marketing diploma, email marketing qualification Strong analytical skills complimented with commercial knowledge, is statistics and data- data driven choices to know key metrics across retails trends to help make informed decisions with past experience and knowledge Excellent leadership and management experience Excellent communication skills to collaborate with and influence other key departments, external agencies and colleagues A high level of consistency and logical thinking Highly organised with prioritisation skills Ability to facilitate efficient meeting and to drive projects with key departments and external agencies Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
I am working with a large retail client of ours on a Product Manager position They are looking for a Product Manager with experience in payments gateway and API As the Product Manager the experience required is below; The six capabilities of Product Management (Judgement & Impact, Customer Insight, Data centric, Leading & influencing, Process & techniques, Strategy & innovation) 2. Deep understanding of customer journeys and development of services to support them 3. Experience with APIs as a product. Technically competent to influence and understand the solution context and approach (legacy, tactical, strategic) and aid engineering in estimating the complexity of work being requested 4. End to End Product Ownership. You will have worked across the full lifecycle of software development - define, design, develop and deliver. 5. Knowledge of Payment as concepts embedded in APIs and realized to customers and colleagues via front end apps that utilise them 6. Knowledge of wider payment ecosystem Ideally been in an ecommerce/retail environment. Inside IR35 Based near Hertfordshire, with hybrid working If you are currently available and interested in hearing more please apply and I will be in touch as soon as possible. Thank you Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
01/10/2021
Contractor
I am working with a large retail client of ours on a Product Manager position They are looking for a Product Manager with experience in payments gateway and API As the Product Manager the experience required is below; The six capabilities of Product Management (Judgement & Impact, Customer Insight, Data centric, Leading & influencing, Process & techniques, Strategy & innovation) 2. Deep understanding of customer journeys and development of services to support them 3. Experience with APIs as a product. Technically competent to influence and understand the solution context and approach (legacy, tactical, strategic) and aid engineering in estimating the complexity of work being requested 4. End to End Product Ownership. You will have worked across the full lifecycle of software development - define, design, develop and deliver. 5. Knowledge of Payment as concepts embedded in APIs and realized to customers and colleagues via front end apps that utilise them 6. Knowledge of wider payment ecosystem Ideally been in an ecommerce/retail environment. Inside IR35 Based near Hertfordshire, with hybrid working If you are currently available and interested in hearing more please apply and I will be in touch as soon as possible. Thank you Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
C+C Jewellery Ltd/Atkinsons Bullion
Sutton Coldfield, UK
Atkinsons Bullion & Coins is a successful, well established business that already has an exceptionally strong online presence in the bullion industry, currently enjoying a period of massive growth.
We would like to hear from experienced eCommerce Managers, with a proven track record of leading a small online team. You will be responsible for the full customer journey and eCommerce proposition. We offer a competitive salary and the opportunity to build your career within a very supportive and friendly family business, contributing to our further growth.
Key Responsibilities
· Execute and deliver the strategy to deliver increased conversion, retention and sales
· To lead the small eCommerce team
· Continual analysis of the site and marketing performance to provide insight for improvements to continuously optimise and grow the business.
· Measure, test, analyse and report on the website and digital marketing performance. You must possess a deep understanding to interpret and deliver the results to the Directors
· Plan, execute and measure conversion tests - experience in A/B testing
· Evaluate end-to-end customer experience, optimising the customer journey
· Work with the planning team to maximise multichannel activity, spend and performance, and create combined marketing reports to inform Board level decision making
· Build and maintain a knowledge of customer and competitor profile
· Assess competitor activity and become the leading force in the industry
· To motivate the team to provide unique marketing campaigns
· Monitor and report on campaign spend and ROI
The successful candidate must possess
· Experience in a Retail, B2C or have a eCommerce trading background
· SEO and SEM experience
· Expertise in coordinating and planning web content, email and social campaigns
· Experience in managing agencies – Web development agencies, digital advertising, SEO, development, optimisation, marketing automation or other
· Extensive working knowledge of Google Analytics.
· Outstanding knowledge – with an understanding of email and web development techniques and applications
· Thorough understanding of data and analysis in order to improve and optimise journeys and user experience
· Outstanding technical knowledge and be able to demonstrate proven results from previous projects
This is an exciting new opportunity for someone with strong commercial understanding, analytical skills and proven eCommerce ability to make a difference to our growing marketing team.
The key aim of the role is to continue the rapid growth of Atkinsons Bullion and Coins online platform and maximise the potential of the brand.
This is a challenge to an individual who can make a difference. Move this business forward with the support of the Directors and benefit in the success.
28/07/2021
Full time
Atkinsons Bullion & Coins is a successful, well established business that already has an exceptionally strong online presence in the bullion industry, currently enjoying a period of massive growth.
We would like to hear from experienced eCommerce Managers, with a proven track record of leading a small online team. You will be responsible for the full customer journey and eCommerce proposition. We offer a competitive salary and the opportunity to build your career within a very supportive and friendly family business, contributing to our further growth.
Key Responsibilities
· Execute and deliver the strategy to deliver increased conversion, retention and sales
· To lead the small eCommerce team
· Continual analysis of the site and marketing performance to provide insight for improvements to continuously optimise and grow the business.
· Measure, test, analyse and report on the website and digital marketing performance. You must possess a deep understanding to interpret and deliver the results to the Directors
· Plan, execute and measure conversion tests - experience in A/B testing
· Evaluate end-to-end customer experience, optimising the customer journey
· Work with the planning team to maximise multichannel activity, spend and performance, and create combined marketing reports to inform Board level decision making
· Build and maintain a knowledge of customer and competitor profile
· Assess competitor activity and become the leading force in the industry
· To motivate the team to provide unique marketing campaigns
· Monitor and report on campaign spend and ROI
The successful candidate must possess
· Experience in a Retail, B2C or have a eCommerce trading background
· SEO and SEM experience
· Expertise in coordinating and planning web content, email and social campaigns
· Experience in managing agencies – Web development agencies, digital advertising, SEO, development, optimisation, marketing automation or other
· Extensive working knowledge of Google Analytics.
· Outstanding knowledge – with an understanding of email and web development techniques and applications
· Thorough understanding of data and analysis in order to improve and optimise journeys and user experience
· Outstanding technical knowledge and be able to demonstrate proven results from previous projects
This is an exciting new opportunity for someone with strong commercial understanding, analytical skills and proven eCommerce ability to make a difference to our growing marketing team.
The key aim of the role is to continue the rapid growth of Atkinsons Bullion and Coins online platform and maximise the potential of the brand.
This is a challenge to an individual who can make a difference. Move this business forward with the support of the Directors and benefit in the success.
Knaphill, Surrey
Charlton Howard
Data Manager We are looking for a Data Manager to join the world's largest restaurant company, and when we say the largest they truly are, with 30,000 restaurants across the globe and more than a million working together to achieve the same goal. This Data Manager role sits within the digital marketing team, working closely alongside an in house tech team and Business Insights team. The digital marketing team is made up of a CRM Manager and Performance Manager, who sit within a wider marketing team made up of, Insight Calendar Marketing, Food Innovation, PR and Customer Service. As a business, they have a lot of customer data available to them across a number of different sources, and as they embark on their ecommerce journey and with the ambition to have over 50% of sales to be digitally generated by 2020! As a digital marketing team they clear ambitions on how customer data can unlock opportunities, shape customer experiences and drive sales, but they are just lacking one thing, you! A talented Data Manager who will bring these ambitions to life. Experience * Ecommerce experience in a similar role within a big brand. * This experience should include working with senior client and business stakeholders. * Deep knowledge of CRM, loyalty programmes and performance marketing, their data and technologies * Experience working with data scientists. * Experience with an enterprise scale BI tool * Extensive experience with Salesforce Marketing Cloud and Google Analytics essential * Understanding of the linkage between digital and data platforms and technologies * Experience on requirements gathering through to solution design and implementation * Experience of delivering non-relational data platforms * An understanding of the wider digital technology landscape * Knowledge of the digital media and ad-tech landscape (DMP, DSP, safe harbours) * Working knowledge of the key campaign management platforms and marketing suites * Data and analytics experience - briefing and undertaking strategic analytic projects * A working functional understanding of API and web-service integrations * Excellent analysis skills and the ability to develop processes and methodologies. * Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Please apply to be considered! Charlton Howard is a Trading Name of Talent Point Ltd. Talent Point Ltd and Charlton Howard are equal-opportunity employers and do not discriminate against these or any other class protected by applicable law. No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation.
15/02/2019
Knaphill, Surrey
Charlton Howard
Data Manager We are looking for a Data Manager to join the world's largest restaurant company, and when we say the largest they truly are, with 30,000 restaurants across the globe and more than a million working together to achieve the same goal. This Data Manager role sits within the digital marketing team, working closely alongside an in house tech team and Business Insights team. The digital marketing team is made up of a CRM Manager and Performance Manager, who sit within a wider marketing team made up of, Insight Calendar Marketing, Food Innovation, PR and Customer Service. As a business, they have a lot of customer data available to them across a number of different sources, and as they embark on their ecommerce journey and with the ambition to have over 50% of sales to be digitally generated by 2020! As a digital marketing team they clear ambitions on how customer data can unlock opportunities, shape customer experiences and drive sales, but they are just lacking one thing, you! A talented Data Manager who will bring these ambitions to life. Experience * Ecommerce experience in a similar role within a big brand. * This experience should include working with senior client and business stakeholders. * Deep knowledge of CRM, loyalty programmes and performance marketing, their data and technologies * Experience working with data scientists. * Experience with an enterprise scale BI tool * Extensive experience with Salesforce Marketing Cloud and Google Analytics essential * Understanding of the linkage between digital and data platforms and technologies * Experience on requirements gathering through to solution design and implementation * Experience of delivering non-relational data platforms * An understanding of the wider digital technology landscape * Knowledge of the digital media and ad-tech landscape (DMP, DSP, safe harbours) * Working knowledge of the key campaign management platforms and marketing suites * Data and analytics experience - briefing and undertaking strategic analytic projects * A working functional understanding of API and web-service integrations * Excellent analysis skills and the ability to develop processes and methodologies. * Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Please apply to be considered! Charlton Howard is a Trading Name of Talent Point Ltd. Talent Point Ltd and Charlton Howard are equal-opportunity employers and do not discriminate against these or any other class protected by applicable law. No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation.
Product Owner / Manager (Digital / Online / Ecommerce) Agile
Product Owner or Product Manager with a strong agile background having working within a digital environment on website to work for a great and growing digital broker. Due to growth within their digital teams they are looking to bring on a Product Owner or Product Manager to join their team based in central London.
The nature of the role for the Product Owner or Product Manager will be to building high level requirements for the projects, documenting and maintaining high level project plans, working closely with the business analyst to create high level user stories, manage product backlog and prorities for the development sprints. You will work closely with business and key stakeholders to understand needs and manage expectations and facilitate workshops and meetings with senior stakeholders.
You will be heavily involved in the requirements gathering, documenting user stories and wireframes, UAT and managing the sprint cycle.
The ideal Product Owner or Product Manager will have strong agile experience having worked as a Product manager or Product Owner or even a senior digital business analyst within an online industry, having the experience of working on CRM Projects and manging product lifecycles from end to end. You will also have excellent communication skills speaking with senior stakeholder.
This is a fantastic opportunity to be part of a fantastic online business how are rapidly growing and offer a fantastic salary and career path.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
09/09/2016
Product Owner / Manager (Digital / Online / Ecommerce) Agile
Product Owner or Product Manager with a strong agile background having working within a digital environment on website to work for a great and growing digital broker. Due to growth within their digital teams they are looking to bring on a Product Owner or Product Manager to join their team based in central London.
The nature of the role for the Product Owner or Product Manager will be to building high level requirements for the projects, documenting and maintaining high level project plans, working closely with the business analyst to create high level user stories, manage product backlog and prorities for the development sprints. You will work closely with business and key stakeholders to understand needs and manage expectations and facilitate workshops and meetings with senior stakeholders.
You will be heavily involved in the requirements gathering, documenting user stories and wireframes, UAT and managing the sprint cycle.
The ideal Product Owner or Product Manager will have strong agile experience having worked as a Product manager or Product Owner or even a senior digital business analyst within an online industry, having the experience of working on CRM Projects and manging product lifecycles from end to end. You will also have excellent communication skills speaking with senior stakeholder.
This is a fantastic opportunity to be part of a fantastic online business how are rapidly growing and offer a fantastic salary and career path.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
Product Owner / Manager (Digital / Online / Ecommerce) Agile
Product Owner or Product Manager with a strong agile background having working within a digital environment on website to work for a great and growing digital broker. Due to growth within their digital teams they are looking to bring on a Product Owner or Product Manager to join their team based in central London.
The nature of the role for the Product Owner or Product Manager will be to building high level requirements for the projects, documenting and maintaining high level project plans, working closely with the business analyst to create high level user stories, manage product backlog and prorities for the development sprints. You will work closely with business and key stakeholders to understand needs and manage expectations and facilitate workshops and meetings with senior stakeholders.
You will be heavily involved in the requirements gathering, documenting user stories and wireframes, UAT and managing the sprint cycle.
The ideal Product Owner or Product Manager will have strong agile experience having worked as a Product manager or Product Owner or even a senior digital business analyst within an online industry, having the experience of working on CRM Projects and manging product lifecycles from end to end. You will also have excellent communication skills speaking with senior stakeholder.
This is a fantastic opportunity to be part of a fantastic online business how are rapidly growing and offer a fantastic salary and career path.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
09/09/2016
Product Owner / Manager (Digital / Online / Ecommerce) Agile
Product Owner or Product Manager with a strong agile background having working within a digital environment on website to work for a great and growing digital broker. Due to growth within their digital teams they are looking to bring on a Product Owner or Product Manager to join their team based in central London.
The nature of the role for the Product Owner or Product Manager will be to building high level requirements for the projects, documenting and maintaining high level project plans, working closely with the business analyst to create high level user stories, manage product backlog and prorities for the development sprints. You will work closely with business and key stakeholders to understand needs and manage expectations and facilitate workshops and meetings with senior stakeholders.
You will be heavily involved in the requirements gathering, documenting user stories and wireframes, UAT and managing the sprint cycle.
The ideal Product Owner or Product Manager will have strong agile experience having worked as a Product manager or Product Owner or even a senior digital business analyst within an online industry, having the experience of working on CRM Projects and manging product lifecycles from end to end. You will also have excellent communication skills speaking with senior stakeholder.
This is a fantastic opportunity to be part of a fantastic online business how are rapidly growing and offer a fantastic salary and career path.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
