601 jobs found

IT Systems Administrator 30,000 - 55,000 DOE + benefits Fully on-site in Central London You're the person friends call when tech breaks - and you love getting hands-on with servers, networks and Windows. How about doing that in a small, growing tech team where you can see the impact of what you do every day, and steadily grow your responsibilities as you develop? This is a rare opportunity to join a highly-automated, data-driven technology business in Central London, working in a small, friendly IT team that underpins a sophisticated trading and analytics environment. They're open to strong juniors through to solid mid-level Systems Administrators, with a salary to match experience. The Role Maintain and support the core infrastructure, including a farm of on-site and off-site servers, storage (NAS and iSCSI) and related hardware. Monitor and maintain in-house software applications, ensuring high availability and rapid issue resolution for a 24/7 trading operation. Manage the Microsoft Windows "universe" - administering Active Directory, Group Policy and user access, and keeping systems well-organised and secure. Work across networking (primarily Juniper), virtualisation (Hyper-V) and scripting (e.g. PowerShell) to automate, optimise and improve day-to-day operations. Take on more responsibility over time as you demonstrate reliability, ownership and the ability to grasp wider concepts and new technologies. You'll be in the office full-time, working to support researchers and software developers who rely on a robust, well-run environment to do their best work. What you'll bring You might be early in your career or already a seasoned Systems Administrator - the key is that you're organised, hands-on and genuinely passionate about infrastructure. Essential skills & experience: Experience with system administration in a Microsoft Windows / Active Directory environment (home lab, commercial or MSP experience all considered). Working knowledge across some of: networking (ideally including Juniper), Hyper-V virtualisation, storage (NAS/iSCSI), SQL and scripting (e.g. PowerShell). Solid hardware skills - comfortable building, configuring and troubleshooting custom machines and server hardware. Strong attention to detail, with a methodical, well-organised approach to planning and documentation. Confident communicator in verbal and written English, with the maturity to support a business that operates 24/7 when needed. Desirable (nice to have, not essential): Exposure to HTML/web technologies, some programming experience, experience in highly automated or trading/financial environments. If you're diligent, switched on and have an intrinsic drive to deepen your knowledge of computer systems, you'll be a great fit. Why apply? You'll be joining a non-corporate, ideas-focused environment where bureaucracy is minimal and interesting technical challenges are the norm. The company offers: Exposure to the latest technology and software - they like to upgrade and evolve their stack. A friendly team with flat hierarchy and real opportunity to grow with your responsibilities over the long term. A strong benefits package including gym membership, personal trainer, pension scheme, private health insurance, team outings, daily fruit/snacks and more. A genuine focus on work-life balance and healthy living (with the occasional pizza lunch and office cake thrown in). Office-based, permanent, Central London. They're open to candidates from junior through to mid-level - if you've got the right mindset and a solid technical foundation, they want to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Systems Administrator, Systems Engineer, Infrastructure Engineer, Junior Systems Administrator, Junior Infrastructure Engineer, Windows Systems Administrator, Windows Server Engineer, IT Support Engineer (progressing into infrastructure), 2nd Line Engineer, 3rd Line Engineer, Active Directory, Group Policy, Hyper-V, Juniper, NAS, iSCSI, PowerShell, SQL, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

1st line Service desk engineers required Nottingham 1 year rolling contract Hourly rate £19.44 + Overtime Must have active SC Clearance An SC Cleared First Line Analyst for a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 8am till 6pm, Monday to Friday, with varying shift patterns. The primary duties will include receiving and fulfilling Requests within agreed SLAs with some limited potential to provide Incident Management support. Although this is a First Line Analyst role, there may also be 2nd line aspects too. Based in one of the offices in Nottingham or Milton Keynes, you will be working in a small team. Prior technical knowledge of hardware and software is an advantage, but not vital as training is given to the successful applicants. Attitude and aptitude are as important as technical skills. The team has a wide range of experience with ages, we welcome applications from people beginning their IT career and also more experience service desk professionals Please call Steve Hill on (phone number removed) IND/LET

IT Support Enginee r -1st & 2nd Line Location: Derby -Hybrid after training -2 days from home Salary: Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. Support network connectivity, printers, and shared resources. Escalate complex technical issues to 3rd Line Support or external vendors where necessary. Maintain detailed and accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365 / Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM / ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with strong attention to detail. Benefits Hybrid working (after training period). Work with a supportive and collaborative IT team. Hands-on exposure to a wide range of modern technologies. Excellent opportunity to progress your IT career in a varied, technical environment. Interested? Call TurnerFox Recruitment or send your CV

IT Support Engineer Manchester 6 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system Administration and support - Microsoft Stack including Office 365 and Intune Administration and support - Active Directory Administration and management - Using ticketing system to respond to portal requests User support - Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment

Lead End-User Engineer - Permanent Staffordshire/Derbyshire/East Midlands - Hybrid £48,000 + Pension, Healthcare & Exceptional Benefits Are you ready to take ownership of a modern, fast-evolving end-user environment? Lead End-User Engineer/Technical Team Leader- Security, Governance in a Microsofte Ideal! With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience. The Opportunity: As the Lead End-User Engineer, you'll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience. You will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy. What You'll Bring: Strong 2nd/3rd Line Engineering experience across Windows, macOS, Android, iOS, laptops, and remote devices. Hands-on expertise with Intune, Autopilot, JAMF, and MDM platforms. Proven ability in application packaging and deployment (Win32/MSIX, PKG, APK). Advanced troubleshooting across device, identity, and network layers. Excellent documentation, communication, and stakeholder engagement skills. What You'll Own (Key Deliverables): Engineering Leadership: Set and maintain engineering standards across all platforms. Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users. Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Security, Governance. Applications Packaging. Lead technical investigations, RCA, and long-term remediation initiatives. Your Core Mission (Key Objectives): Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes. Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members. Desirable Skills: Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks. Ready to Take the Lead? Do you thrive on ownership, and want to shape a modern workplace at scale? Call Experis IT today

IT Infrastructure Engineer Eastbourne | Fully Onsite | Up to £45,000 DOE We're looking for a talented IT Infrastructure Engineer with strong Azure skills to join a growing tech business in Eastbourne. You'll support and improve Real Time services and web application management systems in a fully onsite role. Key Responsibilities Provide technical support across core systems and infrastructure Troubleshoot complex issues in an Azure-centric environment Maintain, monitor and optimise SQL Server databases Support Real Time services and web application management platforms Participate in an on-call rota (1 in 3 weeks) for out-of-hours support Requirements 3+ years in 2nd/3rd line IT support Strong hands-on experience with Microsoft Azure (IaaS/PaaS, monitoring, configuration) Proven SQL Server administration and troubleshooting skills Good general infrastructure knowledge and solid problem-solving ability Clear communication and ability to work closely with internal teams If you're an Azure-focused IT Support Engineer looking for a hands-on onsite role, apply now with your CV. Please note: Our client cannot offer sponsorship - you must have the right to work in the UK.

3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

IT Engineer 2nd line 30k Bristol On site, hybrid after probation Benefits: 25 days holiday Buy and sell additional holiday Hybrid working after probation Flexible hours EAP, and more I am working with a client in Bristol who are looking for an IT technician to join the team. You will be responsible for IT support across the organisation. This role will give you a lot of autonomy and freedom, managing the IT within. You will have support from two others, but the bulk of IT support will come from you. You will have an MSP to support in escalated issues. A lot of what you deal with will be first and some second line support. This is an internally focussed role. Perhaps you are working at an MSP and would prefer to focus on internal tickets, taking ownership and seeing the outcome of the work that you do. You should be someone that enjoys speaking with stakeholders and comes across as approachable. Experience needed: Good communication skills MS Entra, Active Directory Windows OS, Apple IOS and Android InTune, MDM 365 Admin Centre MS Exchange Device reimaging Ticketing software Hybrid environments - Cloud and on premise Desirable: PowerShell Networking experience, or certification This is an urgent vacancy, looking to have someone in place asap. If you are interested then please apply quoting reference AR(phone number removed) Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem, Active Directory, Entra ID, EntraID, First line, second line, IT support, 365 administration, 365 admin, Microsoft 365, AD, Azure, AWS, Windows 11, Android, MDM, IOS, ticketing, tickets, hybrid, cloud, on premise, on prem If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.

Cloud & Infrastructure Solutions Consultant Location : London - Hybrid (2-3 days onsite) Salary : £80,000 - £85,000 + Bonus + Benefits UK Clearance: Candidates must be eligible for UK DV clearance . Active, lapsed DV clearance or existing SC clearance is highly desirable. We are recruiting for an experienced Cloud & Infrastructure Solutions Consultant to join a growing consulting environment delivering complex enterprise cloud and infrastructure solutions. This position suits a senior technical professional who combines strong infrastructure expertise, consulting capability, stakeholder engagement, and pre-sales involvement , acting as a trusted advisor to customers at all levels. The Role You will provide technical leadership across customer engagements, supporting delivery teams while helping shape cloud solutions and services aligned with business objectives. Key responsibilities include: Providing technical leadership to multi-disciplinary engineering teams delivering customer projects Acting as a trusted advisor to stakeholders, translating complex technical challenges into clear management-level insights Engaging business stakeholders and end users to identify problems and present solution recommendations Producing or overseeing High-Level and Low-Level Designs (HLD/LLD) Supporting pre-sales and bid activities , including opportunity qualification, proposal development, demos, and solution shaping Contributing to cloud service development , defining offerings, approaches, and capabilities Mentoring senior engineers and ensuring effective collaboration between delivery and customer teams Maintaining awareness of industry trends across cloud, infrastructure, and virtualisation technologies What We're Looking For (Essential) Strong written communication and presentation skills with the ability to communicate technical concepts to both business and technical stakeholders Solid technical background across public cloud platforms , VMware virtualisation , domain services , and enterprise infrastructure architecture Understanding of DevOps and Infrastructure-as-Code principles Logical and structured approach to analysing technical challenges and defining solutions Proven experience supporting pre-sales or bid work , providing technical expertise to help win new business Experience directing skilled engineering teams (technical leadership rather than line management) Strong stakeholder management and relationship-building skills Ability to lead projects to successful outcomes and stabilise challenged engagements Sufficient business acumen to operate effectively with senior management and cross-functional teams Desirable Skills & Experience Cloud solution consulting experience Cloud service definition and design Experience supporting ITT/RFP cloud solution responses Relevant certifications across Cloud, VMware, DevOps, Infrastructure, or Networking technologies Flexibility The key to success is teamwork and collaboration. The organisation operates a hybrid working model , combining remote working with office attendance based on business demand and collaboration needs throughout project delivery. Benefits Competitive salary (£80,000 - £85,000) Target-based commission package Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance (from 2nd anniversary) Sickness & Disability Income Protection (from 3rd anniversary) On-site gym membership at the London office If you are looking for a role combining technical leadership, consulting, architecture, and pre-sales influence within a collaborative environment, we would welcome your application. Apply now for a confidential discussion

My client are a prestigious government organisation, seeking a Lead Software Engineer to lead / direct a team of Java Developers. Contract Length:12 Months Location: Leeds / Manchester / Newcastle - 60 % in the office IR35: in scope Pay Rate to Candidate: Up to 750 per day DOE Security Clearance: BPSS but candidates must be eligible for SC Clearance The successful candidate will: Lead or direct a team of Java Developers. Build a useful, robust automated test suite to support a continuous deployment environment, implementing API's for internal and external use. Take part in 2nd-line support of applications and platforms and help build server-side web applications. Be able to communicate technical concepts to a non-technical audience. Maintain system administration and configuration management skills with experience in handling large data sets and scaling their handling and storage. Build a scale high-traffic websites and maintain an understanding of web architecture. Knowledge of unix-like operating systems such as Linux and/or Mac OS X Essential Skills Significant demonstrable experience in one or both of: modern software engineering for digital products (ideally Java, microservice architectures, Hexagonal software architecture, Mongo and Kafka); OR designing and implementing modern cloud infrastructure, DevOps, and automation (ideally AWS, Terraform, GitLab CI, Jenkins)

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

IT Support Engineer (Education) Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring IT Support Engineer Engineer, ideally with Education or Schools experience to provide 1st and 2nd line suport across a broad ranges od devices including Microsoft 365, Networking (LAN/WAN, VPNSs, Routing, Switching) and basic Server troubleshooting. Our client is offering a basic salary of 33,000 + benefits to be onsite five days per week across located in Ramsgate. Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career. Core responsibilities: Resolve escalated technical issues across infrastructure, cloud, networking, and applications Diagnose, troubleshoot, and implement configuration changes across customer environments Manage incidents in line with SLAs, KPIs, and best practice Communicate clearly with customers, managing expectations and providing updates Maintain accurate ticketing, documentation, and knowledge base articles Identify recurring issues and contribute to service and process improvements Support projects alongside senior engineers and solutions teams Participate in disaster recovery, business continuity, and security activities Work with vendors and third parties on escalations and advanced fixes Key technical experience: Experience working in a school environment with understanding of safeguarding & data protection within education. Significant knowledge of Microsoft operating systems, virtualisation, networking, hardware, & common school technologies Proven track record of diagnosing and resolving complex technical issues in a live environment Experience supporting and mentoring junior engineers/apprentices Strong understanding of ITIL principles and service management best practices IT Support Engineer (Education)

Microsoft Technical Services Analyst - to 3rd Line Stoke-on-Trent, Staffordshire | Hybrid (2 Days Onsite per Week) £37,000 + On-Call Rota (1 in 6 at £225 per week) + Overtime + Excellent Benefits Are you a confident 2nd Line IT Support Engineer ready to step up into a true 3rd Line role? Want to build your career within a nationally recognised retail brand with a modern Microsoft-focused environment? This opportunity offers exactly that - a springboard into a stronger, more specialised technical career for 2026. The Opportunity: You'll join a specialist team supporting a major UK-wide Microsoft infrastructure for a leading High Street & online retailer. The environment is broad, modern, and continually evolving - covering cloud, virtualisation, storage, security, and enterprise-scale Wintel systems. You'll operate across both 2nd and 3rd Line levels, taking ownership of priority incidents (P1/P2), resolving complex technical issues, and supporting core infrastructure platforms. Perfect for an Engineer who wants career growth, technical depth, and exposure to large-scale systems. You'll work across a modern Microsoft-centric estate covering: Core Expertise: Azure Local & Distributed Infrastructure: Support server infrastructures unified under Azure Arc Monitoring & maintaining hybrid-cloud environments Ensuring consistent operations across stores, distribution sites & cloud platforms Operational Infrastructure Support with EUC: Active Directory, DNS, DHCP AOVPN & RSA Remote Access Citrix Enterprise SQL MoveIT Automation & FTP Monitoring & backup systems Support across cloud, datacentre & retail locations Manage & maintain physical and virtual server estates Useful Qualifications (Not Essential) Microsoft MCP - Installing & Configuring Windows 10/11 MCSA or equivalent ITIL Foundation Degree in IT or related discipline Why This Role? Step into 3rd Line Engineering. Join a respected national retailer with real career paths. Work with cutting-edge Microsoft cloud & datacentre technologies. Hybrid flexibility with regular onsite collaboration. Strong team culture with specialist technical peers Ready to Level Up in 2026? Call today to secure your interview!

IT Support Engineer (1st/2nd Line) Day/ Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This isn't a repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where you will. Who are they? They're a young and ambitious firm who are certainly no longer a "start-up", having built and shipped and incredibly successful white-label products that are now used by over 500 customers and they haven't even scratched the surface of where they want to take it. You'll join a team of four engineers supporting around (Apply online only) internal users in a structured, modern IT environment. From day one, you'll build experience handling real technical issues - typically 10-20 tickets per day. You'll learn how to: Diagnose and resolve 2nd line support issues Use Jira for service management Develop PowerShell skills in a practical setting Gain exposure to Azure and cloud-based environments Understand network environments including Cisco Meraki We are ideally looking for someone with a good understanding of computing and software who has potentially completed a computer science degree. You will be keen to learn and develop your skills and have the ability to diagnose problems. If you're curious about automation or scripting, you'll have the opportunity to grow those skills here. PowerShell is used regularly, and cloud exposure is part of the journey. This team has a genuine track record of internal development. The current manager started in this exact role. Others have progressed into 3rd line positions. If you show initiative and drive, you won't stay static. If you've built personal projects, studied Azure in your own time, experimented with PowerShell, or taken the initiative to learn, that will stand out far more than just time served. In return, you will receive up to 27K plus benefits. Please contact Jake Smith on (phone number removed) or email (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

IT Support Engineer Blackburn Up to £35,000 About the Role CV Screen is recruiting for a talented 2nd Line IT Support Engineer to join a well-established, nationwide organisation within the equipment and services sector. Based in Blackburn and offering a salary of £35,000 plus excellent benefits , this is a fantastic opportunity to join a growing IT team supporting a large, multi-site operation. This is an office-based role (5 days per week) with regular travel to depots across the UK sometimes including overnight stays or week-long project work, balanced by periods with minimal travel. If you re looking for a varied, hands-on role with real career progression, this could be ideal. Duties & Responsibilities Act as the key escalation point for 1st Line Support and provide advanced desktop and application support Manage and resolve helpdesk tickets in line with SLAs and KPIs Support and troubleshoot desktops, laptops, telephony, networking and server-related issues Assist with infrastructure projects, new site rollouts and system upgrades Travel to remote sites to deliver on-site support and project implementation What Experience is Required Strong 2nd line support experience across Windows 10/11 and Microsoft 365 environments Solid understanding of AD, GPO, DHCP, DNS and networking fundamentals Experience supporting multi-site environments and willingness to travel (full UK driving licence required) Salary & Benefits Salary of £35,000 Excellent benefits package Exposure to infrastructure and project work Clear progression opportunities within a growing IT function Location This role is based in Blackburn and is commutable from Preston, Burnley, Bolton, Accrington, Chorley, Bury and Manchester . Office-based, 5 days per week. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen . Alternate Job Titles 2nd Line IT Support Engineer 2nd Line Support Analyst IT Infrastructure Support Engineer Desktop Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)