Scaling, recently invested into technology company is seeking an experienced Software Development Manager / Head of Software Engineering, to be the senior technical authority driving the strategic evolution of the development environment towards a scalable, software-first SaaS platform. With sustained, 20% year-on-year growth, you ll relish working in a fast-paced development environment where you will be free to make, guide & select the best way forward in both your people & technology selection. An excellent opportunity to make your mark as a key, senior figure in an ambitious, forward-thinking company! Job title : Head of Software Development May also be known as: Software Development Manager, or Head of Software Engineering. Location : Southwest England. Bristol, Bath, Exeter, Cardiff, Plymouth all reasonable. We are relaxed about office time / home time, but think to be effective in this role, you ll need to be able to spend a good amount of time in the office; certainly, toward the beginning of your tenure, with flexibility coming when your team & you are comfortable. Salary : £85K - £90K Basic + Bonus + LTIP + Benefits package The role Acting as a key partner to the Technology Director and the Head of Delivery , you will oversee all software engineering disciplines, ensuring technical solutions are scalable cloud-native, robust, & secure by design. You will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps, and QA; Fostering a culture of technical rigour that integrates software agility with the continued evolution of the core technology. Core of what you will need to bring - Proven leadership, with experience leading a multidisciplinary technology function encompassing software development. - Extensive experience successfully driving large-scale architectural transformation and modernization projects (e.g., monolithic to microservices, legacy stack replacement). - Expertise in cloud-native, scalable system design. - Deep understanding of modern web and mobile architecture, containerization (Docker, Kubernetes), and serverless patterns. Our current stack is PHP, React, Native mobile. HOWEVER we are not tied to this & part of the role will be to assess, change & drive forward change. Please apply now for this excellent career opportunity.
12/03/2026
Full time
Scaling, recently invested into technology company is seeking an experienced Software Development Manager / Head of Software Engineering, to be the senior technical authority driving the strategic evolution of the development environment towards a scalable, software-first SaaS platform. With sustained, 20% year-on-year growth, you ll relish working in a fast-paced development environment where you will be free to make, guide & select the best way forward in both your people & technology selection. An excellent opportunity to make your mark as a key, senior figure in an ambitious, forward-thinking company! Job title : Head of Software Development May also be known as: Software Development Manager, or Head of Software Engineering. Location : Southwest England. Bristol, Bath, Exeter, Cardiff, Plymouth all reasonable. We are relaxed about office time / home time, but think to be effective in this role, you ll need to be able to spend a good amount of time in the office; certainly, toward the beginning of your tenure, with flexibility coming when your team & you are comfortable. Salary : £85K - £90K Basic + Bonus + LTIP + Benefits package The role Acting as a key partner to the Technology Director and the Head of Delivery , you will oversee all software engineering disciplines, ensuring technical solutions are scalable cloud-native, robust, & secure by design. You will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps, and QA; Fostering a culture of technical rigour that integrates software agility with the continued evolution of the core technology. Core of what you will need to bring - Proven leadership, with experience leading a multidisciplinary technology function encompassing software development. - Extensive experience successfully driving large-scale architectural transformation and modernization projects (e.g., monolithic to microservices, legacy stack replacement). - Expertise in cloud-native, scalable system design. - Deep understanding of modern web and mobile architecture, containerization (Docker, Kubernetes), and serverless patterns. Our current stack is PHP, React, Native mobile. HOWEVER we are not tied to this & part of the role will be to assess, change & drive forward change. Please apply now for this excellent career opportunity.
This is a newly created position for a SaaS Chief Product Officer to join a leading software firm in the Bishop's Stortford area of Hertfordshire at their head office. This role pays circa £100,000 - £120,000 and offers hybrid working. As the CPO you will report directly into the Executive Board, and will manage the Software Development Manager (team of 16 developers) and the Product Manager (team of 7 Product Owners). As an experienced Product Manager, you will have a solid background with SaaS products and software systems - specifically in designing, developing and launching digital services & platforms. You will lead the Product Team and own the product life cycle, defining the product roadmap to drive growth and identify new opportunities, and overall product strategy prioritising client value, commercial impact and business priorities. From a sales perspective, the CPO will work with teams across the business to generate innovative digital solutions and play a pivotal role in the pre-sales design and post-sales execution. The ideal candidate will have a digital agency or software/SaaS firm background and have experience overseeing multiple software/SaaS products at a time. Although this is a product role, there will be many elements of project management, presales, change management, and marketing. Based in the Bishop's Stortford area of Hertfordshire, this role offers hybrid working and pays circa £100,000 - £120,000. If you are an experienced Chief Product Officer/Senior Product Manager/Software Programme Manager/SaaS Project Manager and you are looking for a new & exciting challenge, please send me your CV immediately.
11/03/2026
Full time
This is a newly created position for a SaaS Chief Product Officer to join a leading software firm in the Bishop's Stortford area of Hertfordshire at their head office. This role pays circa £100,000 - £120,000 and offers hybrid working. As the CPO you will report directly into the Executive Board, and will manage the Software Development Manager (team of 16 developers) and the Product Manager (team of 7 Product Owners). As an experienced Product Manager, you will have a solid background with SaaS products and software systems - specifically in designing, developing and launching digital services & platforms. You will lead the Product Team and own the product life cycle, defining the product roadmap to drive growth and identify new opportunities, and overall product strategy prioritising client value, commercial impact and business priorities. From a sales perspective, the CPO will work with teams across the business to generate innovative digital solutions and play a pivotal role in the pre-sales design and post-sales execution. The ideal candidate will have a digital agency or software/SaaS firm background and have experience overseeing multiple software/SaaS products at a time. Although this is a product role, there will be many elements of project management, presales, change management, and marketing. Based in the Bishop's Stortford area of Hertfordshire, this role offers hybrid working and pays circa £100,000 - £120,000. If you are an experienced Chief Product Officer/Senior Product Manager/Software Programme Manager/SaaS Project Manager and you are looking for a new & exciting challenge, please send me your CV immediately.
Senior Strategic Business Development Manager / AM (Hybrid) Construction SaaS Tech (UK & Ireland role) Remote-based with 2 days per MONTH in London for collaboration and planning (all expenses paid) Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Salary: 75 000 basic (DOE) + Uncapped Commission (150K + OTE) + Bonus Full-time About the Role We are looking for a strategic Key Business Developer / Account Manager to manage and grow a portfolio of top-tier construction clients across the UK & Ireland. You'll act as a trusted advisor , driving digital transformation, modernising workflows, and securing long-term partnerships. This role combines strategic account management with new business development , requiring consultative selling and the ability to influence senior stakeholders. Key Responsibilities Build and maintain long-term relationships with leading construction clients. Act as the main point of contact for onboarding, adoption, and ongoing software use. Identify and secure upsell and cross-sell opportunities . Develop and execute regional account strategies . Monitor account performance to ensure maximum ROI . Host workshops, webinars, user groups, and events . Collaborate with Sales, Product, and Consulting teams to ensure seamless client experience . Manage renewals and contract extensions, mitigating churn. Represent the company at industry events and client meetings. Essential Skills & Experience 5-10 years' experience in B2B software sales, Key Account Management, or Business Development . Proven success in hybrid Hunter/Farmer roles (approx. 70/30). Experience managing complex accounts and long sales cycles . Strong understanding of construction processes : tendering, estimating, cost management, billing, procurement. Passion for digitalisation and modern construction workflows . Excellent communication, presentation, and negotiation skills; able to influence C-level executives . Customer-first mindset with a track record of delivering long-term value . Willingness to travel across the UK & Ireland ; occasional international travel. Desirable Experience selling construction, estimating, project management, BIM, or cost management software . Established network within the UK construction sector . Familiarity with digitalisation initiatives or integrated project delivery . What's On Offer Competitive salary + bonus & employee perks. Flexible hours and hybrid working . Career progression with national and international opportunities . Structured onboarding and ongoing training and development . Opportunities to influence strategy and drive digital transformation in construction. Apply now to take a senior commercial role that shapes the future of construction in the UK & Ireland.
11/03/2026
Full time
Senior Strategic Business Development Manager / AM (Hybrid) Construction SaaS Tech (UK & Ireland role) Remote-based with 2 days per MONTH in London for collaboration and planning (all expenses paid) Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Salary: 75 000 basic (DOE) + Uncapped Commission (150K + OTE) + Bonus Full-time About the Role We are looking for a strategic Key Business Developer / Account Manager to manage and grow a portfolio of top-tier construction clients across the UK & Ireland. You'll act as a trusted advisor , driving digital transformation, modernising workflows, and securing long-term partnerships. This role combines strategic account management with new business development , requiring consultative selling and the ability to influence senior stakeholders. Key Responsibilities Build and maintain long-term relationships with leading construction clients. Act as the main point of contact for onboarding, adoption, and ongoing software use. Identify and secure upsell and cross-sell opportunities . Develop and execute regional account strategies . Monitor account performance to ensure maximum ROI . Host workshops, webinars, user groups, and events . Collaborate with Sales, Product, and Consulting teams to ensure seamless client experience . Manage renewals and contract extensions, mitigating churn. Represent the company at industry events and client meetings. Essential Skills & Experience 5-10 years' experience in B2B software sales, Key Account Management, or Business Development . Proven success in hybrid Hunter/Farmer roles (approx. 70/30). Experience managing complex accounts and long sales cycles . Strong understanding of construction processes : tendering, estimating, cost management, billing, procurement. Passion for digitalisation and modern construction workflows . Excellent communication, presentation, and negotiation skills; able to influence C-level executives . Customer-first mindset with a track record of delivering long-term value . Willingness to travel across the UK & Ireland ; occasional international travel. Desirable Experience selling construction, estimating, project management, BIM, or cost management software . Established network within the UK construction sector . Familiarity with digitalisation initiatives or integrated project delivery . What's On Offer Competitive salary + bonus & employee perks. Flexible hours and hybrid working . Career progression with national and international opportunities . Structured onboarding and ongoing training and development . Opportunities to influence strategy and drive digital transformation in construction. Apply now to take a senior commercial role that shapes the future of construction in the UK & Ireland.
Senior Change Manager Global Charity 100% WFH £65k Ever thought of working for a great cause? I m working with an incredible global charity to help them source a Senior Change Manager for full lifecycle change projects, from the discovery phase onwards, for a global systems implementation project moving from an on-prem finance platform to a SaaS model. Essential experience, we re looking for: Experience assessing change impact across complex system implementation projects Extensive experience in change management Strong analytical skills with the ability to define a clear way forward, resolve issues and secure stakeholder buy-in Demonstrable coaching skills to develop others' capabilities in change management Nice to haves Finance systems implementation projects International projects This is a challenging role for an international charity, offering high complexity and interesting work. It's a fully remote (100%) perm role paying circa £65k, with excellent benefits including 32 days of holiday, gym membership, and a generous pension.
09/03/2026
Full time
Senior Change Manager Global Charity 100% WFH £65k Ever thought of working for a great cause? I m working with an incredible global charity to help them source a Senior Change Manager for full lifecycle change projects, from the discovery phase onwards, for a global systems implementation project moving from an on-prem finance platform to a SaaS model. Essential experience, we re looking for: Experience assessing change impact across complex system implementation projects Extensive experience in change management Strong analytical skills with the ability to define a clear way forward, resolve issues and secure stakeholder buy-in Demonstrable coaching skills to develop others' capabilities in change management Nice to haves Finance systems implementation projects International projects This is a challenging role for an international charity, offering high complexity and interesting work. It's a fully remote (100%) perm role paying circa £65k, with excellent benefits including 32 days of holiday, gym membership, and a generous pension.
Job Title: Software Project Manager Location: Buckinghamshire (2 days a week) Salary: £50,000 - £55,000 About the Role: We are seeking a motivated and experienced Software Project Manager to lead end-to-end software development projects. This key role involves overseeing all phases of the project lifecycle, from initiation to delivery, ensuring timely and within-budget completion. You will coordinate cross-functional teams, manage stakeholder expectations, and utilise industry-standard methodologies to drive project success. Key Responsibilities: Manage the complete software development life cycle (SDLC) ensuring quality and efficiency in project delivery. Plan, schedule, and monitor project progress using Agile methodologies, with hands-on experience in Jira for task tracking and reporting. Liaise with clients, vendors, and internal teams to define project scope, objectives, and deliverables. Identify, mitigate, and escalate risks to keep projects on track. Develop and maintain detailed project plans, budgets, and timelines. Ensure compliance with company standards and best practices throughout project execution. Communicate project status effectively to all stakeholders, including senior management. Qualifications & Experience: Proven track record as a Project Manager in software development or IT projects. Strong familiarity with Agile and SDLC methodologies. Experience using Jira or similar project management tools. Excellent leadership, communication, and stakeholder management skills. SaaS based projects Ability to manage multiple priorities in a fast-paced environment. If you're a proactive Project Manager who thrives managing complex software projects and delivering results, we'd love to hear from you!
03/03/2026
Full time
Job Title: Software Project Manager Location: Buckinghamshire (2 days a week) Salary: £50,000 - £55,000 About the Role: We are seeking a motivated and experienced Software Project Manager to lead end-to-end software development projects. This key role involves overseeing all phases of the project lifecycle, from initiation to delivery, ensuring timely and within-budget completion. You will coordinate cross-functional teams, manage stakeholder expectations, and utilise industry-standard methodologies to drive project success. Key Responsibilities: Manage the complete software development life cycle (SDLC) ensuring quality and efficiency in project delivery. Plan, schedule, and monitor project progress using Agile methodologies, with hands-on experience in Jira for task tracking and reporting. Liaise with clients, vendors, and internal teams to define project scope, objectives, and deliverables. Identify, mitigate, and escalate risks to keep projects on track. Develop and maintain detailed project plans, budgets, and timelines. Ensure compliance with company standards and best practices throughout project execution. Communicate project status effectively to all stakeholders, including senior management. Qualifications & Experience: Proven track record as a Project Manager in software development or IT projects. Strong familiarity with Agile and SDLC methodologies. Experience using Jira or similar project management tools. Excellent leadership, communication, and stakeholder management skills. SaaS based projects Ability to manage multiple priorities in a fast-paced environment. If you're a proactive Project Manager who thrives managing complex software projects and delivering results, we'd love to hear from you!
A Charity in London have launched a programme of work to adopt simple, standard and modern processes in the everyday operations, underpinned by an Oracle cloud-based Enterprise Resource Planning software-as-a-service (SaaS) solution. They are now seeking a Cutover Manager who will lead all planning, coordination and execution of activities required to transition them from legacy Finance, HR, Payroll, Procurement and Research Management systems into Oracle Fusion, ensuring a smooth, controlled and well-governed go-live. This role overseas all cutover workstreams; technical, data, business readiness, environment, testing, exit criteria, communication and hypercare planning, to ensure the organisation is fully prepared for Day 1 operations. The role can be offered on either a Fixed Term contract ( 80-90k per annum) or a daily rate or arpund 600pd (inside IR35). Key Responsibilities Develop and maintain the detailed cutover plan aligned to the overall plan-on-a-page and deployment timeline. Define cutover scope, review existing entry criteria and exit criteria, establish success measures and checkpoints. Coordinate across all workstreams (HR, Finance, Research) to identify all cutover tasks and dependencies. Liaise directly with the Enterprise Applications team to ensure the Digital Services BAU function is engaged at the right checkpoints; plan and manage the progressive wind-down of non-essential BAU activity during cutover, and coordinate a controlled handover into hyper-care and steady-state support. Lead cutover governance meetings including readiness checkpoints, go/nogo meetings and daily stand ups. go meetings and daily Own and manage the end-to-end cutover strategy for Oracle Fusion Cloud implementations (FINANCE, HCM, and SCM) including Research Management and EPM. Oversee issue management and escalation during data load/dry-run cycles. Skills and Experience Knowledge and experience of managing cutover for major ERP transformation projects. (Preferably Oracle) Strong understanding of ERP platforms, plus infrastructure and data migration. Evidenced experience of performing this role in multiple Oracle programmes Strong understanding of data migration cycles, environment management, testing phases and business readiness, as evidenced across programme documentation. Excellent planning, organisation and dependency-mapping skills across multi-workstream programmes. Ability to run multiple workstreams manage high-pressure go-live windows. Confident communicator with strong leadership presence, able to operate at senior stakeholder level. Experience within public sector, research, or higher-education environments. 7+ years of experience in Oracle implementations, with strong focus on cutover and deployment management. Hands-on experience with Oracle Fusion Cloud Applications (ERP, HCM, SCM)
23/02/2026
Contractor
A Charity in London have launched a programme of work to adopt simple, standard and modern processes in the everyday operations, underpinned by an Oracle cloud-based Enterprise Resource Planning software-as-a-service (SaaS) solution. They are now seeking a Cutover Manager who will lead all planning, coordination and execution of activities required to transition them from legacy Finance, HR, Payroll, Procurement and Research Management systems into Oracle Fusion, ensuring a smooth, controlled and well-governed go-live. This role overseas all cutover workstreams; technical, data, business readiness, environment, testing, exit criteria, communication and hypercare planning, to ensure the organisation is fully prepared for Day 1 operations. The role can be offered on either a Fixed Term contract ( 80-90k per annum) or a daily rate or arpund 600pd (inside IR35). Key Responsibilities Develop and maintain the detailed cutover plan aligned to the overall plan-on-a-page and deployment timeline. Define cutover scope, review existing entry criteria and exit criteria, establish success measures and checkpoints. Coordinate across all workstreams (HR, Finance, Research) to identify all cutover tasks and dependencies. Liaise directly with the Enterprise Applications team to ensure the Digital Services BAU function is engaged at the right checkpoints; plan and manage the progressive wind-down of non-essential BAU activity during cutover, and coordinate a controlled handover into hyper-care and steady-state support. Lead cutover governance meetings including readiness checkpoints, go/nogo meetings and daily stand ups. go meetings and daily Own and manage the end-to-end cutover strategy for Oracle Fusion Cloud implementations (FINANCE, HCM, and SCM) including Research Management and EPM. Oversee issue management and escalation during data load/dry-run cycles. Skills and Experience Knowledge and experience of managing cutover for major ERP transformation projects. (Preferably Oracle) Strong understanding of ERP platforms, plus infrastructure and data migration. Evidenced experience of performing this role in multiple Oracle programmes Strong understanding of data migration cycles, environment management, testing phases and business readiness, as evidenced across programme documentation. Excellent planning, organisation and dependency-mapping skills across multi-workstream programmes. Ability to run multiple workstreams manage high-pressure go-live windows. Confident communicator with strong leadership presence, able to operate at senior stakeholder level. Experience within public sector, research, or higher-education environments. 7+ years of experience in Oracle implementations, with strong focus on cutover and deployment management. Hands-on experience with Oracle Fusion Cloud Applications (ERP, HCM, SCM)
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
20/02/2026
Full time
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Our Client is a market-leading payment technology firm, providing solutions and services to countries and markets internationally, and are growing at pace. To support this, they require a Senior Customer Success Manager to join and play a leading role. As Senior Customer Success Manager here you will lead the Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. The role combines classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the company's solutions - from onboarding through renewal. You will act as the key liaison between clients and internal teams (Product, Technology, Operations, and Sales), champion customer needs, and support revenue growth through strong account management. You will also represent the company externally at key industry events and help shape our customer facing strategy. Key duties across key principal areas will include: Customer Success Leadership & Team Management Develop the Customer Success strategy, ensuring alignment with company objectives and customer value goals Set team goals, performance targets, and KPIs, ensuring they are tracked, monitored, and continually improved Lead and mentor a small team of Customer Success Specialists, fostering a high performing, customer centric culture Implement scalable processes, playbooks, and operational frameworks across onboarding, adoption, and retention Analyse customer health metrics, trends, and insights to drive proactive engagement and reduce risk Drive continuous improvement across the customer lifecycle, ensuring consistent and high quality service delivery Account Management & Relationship Growth Manage strategic customer accounts, ensuring high satisfaction and long term partnership value Develop account plans, monitor health metrics, and proactively identify risks and opportunities Collaborate closely with Sales on renewals and upsell opportunities Maintain strong relationships with merchants, partners, and key decision makers Stakeholder Engagement & Programme Leadership Serve as the primary liaison to internal and external stakeholders on commercial initiatives Lead multi-stakeholder programmes, ensuring cross-functional alignment, comms, and delivery Drive cross-functional collaboration to support strategic goals Industry Representation & Thought Leadership Represent the company at key industry events, conferences, and client meetings Build and maintain a strong network of industry contacts and partners Act as a brand and social ambassador, promoting the company's vision and offerings The ideal candidate for the Senior Customer Success Manager role will have: 5+ years of experience in Customer Success, Account Management, or a similar client facing function, with at least 2+ years operating in a senior level role Proven people management experience, including mentoring, coaching, or leading a team within a customer facing or operational environment Commercial experience in fintech, payments, SaaS, or similar industries Strong understanding of digital payments flows, client onboarding journeys, and regulatory/compliance frameworks (e.g., KYC, AML) Excellent interpersonal and communication skills, able to translate complex technical topics for commercial audiences and vice versa Comfortable working with data and KPIs; able to analyse trends, flag issues, and take action based on insights Self motivated and proactive, with the ability to take initiative and work independently Highly organized, detail-oriented, and responsive-committed to fast follow-ups and exceptional client service A willingness and ability to learn our products deeply and become a subject matter expert across the company's product suite Willingness to travel for client meetings, events, or industry conferences Desirable: Experience working with clients in regulated environments (e.g., finance, gaming, e-commerce) Familiarity with alternative payment methods and expansion into emerging markets Proficiency with Product and/or Project tools (e.g. Confluence, JIRA) Proficiency in CRM tools (e.g., Salesforce) and customer engagement platforms
17/02/2026
Full time
Our Client is a market-leading payment technology firm, providing solutions and services to countries and markets internationally, and are growing at pace. To support this, they require a Senior Customer Success Manager to join and play a leading role. As Senior Customer Success Manager here you will lead the Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. The role combines classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the company's solutions - from onboarding through renewal. You will act as the key liaison between clients and internal teams (Product, Technology, Operations, and Sales), champion customer needs, and support revenue growth through strong account management. You will also represent the company externally at key industry events and help shape our customer facing strategy. Key duties across key principal areas will include: Customer Success Leadership & Team Management Develop the Customer Success strategy, ensuring alignment with company objectives and customer value goals Set team goals, performance targets, and KPIs, ensuring they are tracked, monitored, and continually improved Lead and mentor a small team of Customer Success Specialists, fostering a high performing, customer centric culture Implement scalable processes, playbooks, and operational frameworks across onboarding, adoption, and retention Analyse customer health metrics, trends, and insights to drive proactive engagement and reduce risk Drive continuous improvement across the customer lifecycle, ensuring consistent and high quality service delivery Account Management & Relationship Growth Manage strategic customer accounts, ensuring high satisfaction and long term partnership value Develop account plans, monitor health metrics, and proactively identify risks and opportunities Collaborate closely with Sales on renewals and upsell opportunities Maintain strong relationships with merchants, partners, and key decision makers Stakeholder Engagement & Programme Leadership Serve as the primary liaison to internal and external stakeholders on commercial initiatives Lead multi-stakeholder programmes, ensuring cross-functional alignment, comms, and delivery Drive cross-functional collaboration to support strategic goals Industry Representation & Thought Leadership Represent the company at key industry events, conferences, and client meetings Build and maintain a strong network of industry contacts and partners Act as a brand and social ambassador, promoting the company's vision and offerings The ideal candidate for the Senior Customer Success Manager role will have: 5+ years of experience in Customer Success, Account Management, or a similar client facing function, with at least 2+ years operating in a senior level role Proven people management experience, including mentoring, coaching, or leading a team within a customer facing or operational environment Commercial experience in fintech, payments, SaaS, or similar industries Strong understanding of digital payments flows, client onboarding journeys, and regulatory/compliance frameworks (e.g., KYC, AML) Excellent interpersonal and communication skills, able to translate complex technical topics for commercial audiences and vice versa Comfortable working with data and KPIs; able to analyse trends, flag issues, and take action based on insights Self motivated and proactive, with the ability to take initiative and work independently Highly organized, detail-oriented, and responsive-committed to fast follow-ups and exceptional client service A willingness and ability to learn our products deeply and become a subject matter expert across the company's product suite Willingness to travel for client meetings, events, or industry conferences Desirable: Experience working with clients in regulated environments (e.g., finance, gaming, e-commerce) Familiarity with alternative payment methods and expansion into emerging markets Proficiency with Product and/or Project tools (e.g. Confluence, JIRA) Proficiency in CRM tools (e.g., Salesforce) and customer engagement platforms
Service Transition Manager Location: Hybrid 3 days on site Knutsford Duration: 27/11/2026 Rate - 638 Role Description: "As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving co-ordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud,SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills, and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm"
17/02/2026
Contractor
Service Transition Manager Location: Hybrid 3 days on site Knutsford Duration: 27/11/2026 Rate - 638 Role Description: "As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving co-ordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud,SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills, and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm"
B2B Key Account Manager / Business Development Manager (Hybrid)- Construction Sector (UK & Ireland) Remote-based with 2 days per month in London for collaboration and planning (all expenses paid) Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Salary: Circa 70-75K base + Uncapped Commission (Double OTE) + Bonus Full-time About the Role We are looking for a strategic Key Account Manager/Business Developer to manage and grow a portfolio of top-tier construction clients across the UK & Ireland. You'll act as a trusted advisor , driving digital transformation, modernising workflows, and securing long-term partnerships. This role combines strategic account management with new business development , requiring consultative selling and the ability to influence senior stakeholders. Key Responsibilities Build and maintain long-term relationships with leading construction clients. Act as the main point of contact for onboarding, adoption, and ongoing software use. Identify and secure upsell and cross-sell opportunities . Develop and execute regional account strategies . Monitor account performance to ensure maximum ROI . Host workshops, webinars, user groups, and events . Collaborate with Sales, Product, and Consulting teams to ensure seamless client experience . Manage renewals and contract extensions, mitigating churn. Represent the company at industry events and client meetings. Essential Skills & Experience 5-10 years' experience in B2B software sales, Key Account Management, or Business Development . Proven success in hybrid Hunter/Farmer roles (approx. 70/30). Experience managing complex accounts and long sales cycles . Strong understanding of construction processes : tendering, estimating, cost management, billing, procurement. Passion for digitalisation and modern construction workflows . Excellent communication, presentation, and negotiation skills; able to influence C-level executives . Customer-first mindset with a track record of delivering long-term value . Willingness to travel across the UK & Ireland ; occasional international travel. Desirable Experience selling construction, estimating, project management, BIM, or cost management software . Established network within the UK construction sector . Familiarity with digitalisation initiatives or integrated project delivery . What's On Offer Competitive salary + bonus & employee perks. Flexible hours and hybrid working . Career progression with national and international opportunities . Structured onboarding and ongoing training and development . Opportunities to influence strategy and drive digital transformation in construction. Apply now to take a senior commercial role that shapes the future of construction in the UK & Ireland.
12/02/2026
Full time
B2B Key Account Manager / Business Development Manager (Hybrid)- Construction Sector (UK & Ireland) Remote-based with 2 days per month in London for collaboration and planning (all expenses paid) Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Salary: Circa 70-75K base + Uncapped Commission (Double OTE) + Bonus Full-time About the Role We are looking for a strategic Key Account Manager/Business Developer to manage and grow a portfolio of top-tier construction clients across the UK & Ireland. You'll act as a trusted advisor , driving digital transformation, modernising workflows, and securing long-term partnerships. This role combines strategic account management with new business development , requiring consultative selling and the ability to influence senior stakeholders. Key Responsibilities Build and maintain long-term relationships with leading construction clients. Act as the main point of contact for onboarding, adoption, and ongoing software use. Identify and secure upsell and cross-sell opportunities . Develop and execute regional account strategies . Monitor account performance to ensure maximum ROI . Host workshops, webinars, user groups, and events . Collaborate with Sales, Product, and Consulting teams to ensure seamless client experience . Manage renewals and contract extensions, mitigating churn. Represent the company at industry events and client meetings. Essential Skills & Experience 5-10 years' experience in B2B software sales, Key Account Management, or Business Development . Proven success in hybrid Hunter/Farmer roles (approx. 70/30). Experience managing complex accounts and long sales cycles . Strong understanding of construction processes : tendering, estimating, cost management, billing, procurement. Passion for digitalisation and modern construction workflows . Excellent communication, presentation, and negotiation skills; able to influence C-level executives . Customer-first mindset with a track record of delivering long-term value . Willingness to travel across the UK & Ireland ; occasional international travel. Desirable Experience selling construction, estimating, project management, BIM, or cost management software . Established network within the UK construction sector . Familiarity with digitalisation initiatives or integrated project delivery . What's On Offer Competitive salary + bonus & employee perks. Flexible hours and hybrid working . Career progression with national and international opportunities . Structured onboarding and ongoing training and development . Opportunities to influence strategy and drive digital transformation in construction. Apply now to take a senior commercial role that shapes the future of construction in the UK & Ireland.
Senior Marketing Project Manager Our client is an established B2B Tech Marketing Agency with a dedicated in-house digital studio, delivering high-impact marketing programmes including campaigns, creatives, and events for world-leading technology brands. They re growing and looking to appoint a Senior Project Manager who can confidently own delivery across complex, multi-stream marketing initiatives. This is a pivotal, client-facing role, ideal for someone who enjoys bringing order to moving parts, thrives in an agency environment, and understands the commercial realities behind successful delivery. The Opportunity You ll sit at the centre of programme delivery working across strategy, creative, campaign activation and events, ensuring projects move forward at pace and with clarity. Rather than simply managing tasks , you ll be responsible for driving momentum. That means aligning internal teams, keeping clients informed and confident, maintaining commercial control, and making sure nothing slips through the cracks. The agency operates remotely, so you ll need to be naturally organised, proactive in communication, and comfortable taking ownership without heavy oversight. What You ll Be Doing Owning delivery across multiple client marketing and event programmes at any one time Translating high-level marketing strategies into clear delivery roadmaps Coordinating internal specialists across creative, content and campaign teams Acting as the operational lead in client conversations Managing timelines, budgets and resource allocation with commercial discipline Spotting risks early and resolving issues before they escalate Maintaining strong scope control while nurturing positive client relationships Improving processes and ways of working as the agency continues to scale What They re Looking For This role will suit someone who: Has solid project management experience within a marketing, agency or tech-led environment Is confident managing multi-workstream programmes with several stakeholders Understands budgeting, forecasting and margin protection Proficiency with project management platforms such as Asana, Monday, or MS Project Has ideally worked with B2B or technology-focused clients Comfortable leading client calls and pushing back when required Can juggle priorities without compromising quality Experience within partner/channel marketing or event-led campaigns would be a strong advantage Formal PM qualification such as AgilePM, PRINCE2, PMP, or Scrum Master. Why this role? Exposure to global technology brands High-visibility programmes with real commercial impact Clear scope for progression as the agency grows A collaborative, delivery-focused culture Remote & Flexible working Fully remote working No time tracking or clocking in/out Results-focused, not hours-focused Supportive of personal commitments Flexibility during normal working periods Team commitment expected during peak times Armstrong Lloyd is a recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
12/02/2026
Full time
Senior Marketing Project Manager Our client is an established B2B Tech Marketing Agency with a dedicated in-house digital studio, delivering high-impact marketing programmes including campaigns, creatives, and events for world-leading technology brands. They re growing and looking to appoint a Senior Project Manager who can confidently own delivery across complex, multi-stream marketing initiatives. This is a pivotal, client-facing role, ideal for someone who enjoys bringing order to moving parts, thrives in an agency environment, and understands the commercial realities behind successful delivery. The Opportunity You ll sit at the centre of programme delivery working across strategy, creative, campaign activation and events, ensuring projects move forward at pace and with clarity. Rather than simply managing tasks , you ll be responsible for driving momentum. That means aligning internal teams, keeping clients informed and confident, maintaining commercial control, and making sure nothing slips through the cracks. The agency operates remotely, so you ll need to be naturally organised, proactive in communication, and comfortable taking ownership without heavy oversight. What You ll Be Doing Owning delivery across multiple client marketing and event programmes at any one time Translating high-level marketing strategies into clear delivery roadmaps Coordinating internal specialists across creative, content and campaign teams Acting as the operational lead in client conversations Managing timelines, budgets and resource allocation with commercial discipline Spotting risks early and resolving issues before they escalate Maintaining strong scope control while nurturing positive client relationships Improving processes and ways of working as the agency continues to scale What They re Looking For This role will suit someone who: Has solid project management experience within a marketing, agency or tech-led environment Is confident managing multi-workstream programmes with several stakeholders Understands budgeting, forecasting and margin protection Proficiency with project management platforms such as Asana, Monday, or MS Project Has ideally worked with B2B or technology-focused clients Comfortable leading client calls and pushing back when required Can juggle priorities without compromising quality Experience within partner/channel marketing or event-led campaigns would be a strong advantage Formal PM qualification such as AgilePM, PRINCE2, PMP, or Scrum Master. Why this role? Exposure to global technology brands High-visibility programmes with real commercial impact Clear scope for progression as the agency grows A collaborative, delivery-focused culture Remote & Flexible working Fully remote working No time tracking or clocking in/out Results-focused, not hours-focused Supportive of personal commitments Flexibility during normal working periods Team commitment expected during peak times Armstrong Lloyd is a recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
04/10/2025
Contractor
Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm
Avanti Recruitment is hiring for a high-growth, venture-backed FinTech company that focuses on TravelTech, and has built a SaaS platform for airlines and passengers. The company works in a hybrid fashion where you will be expected in office 2 days per week in Central London. The company is expanding their team in the UK, and this is a rare opportunity to become the first onshore developer, working alongside the Project Manager, CTO and BA/Test Analyst. You will also work alongside the offshore team of 12 developers (Working to UK time zones). The platform was built from the ground up, using the latest in .NET, Azure, and Microservices. You will have the opportunity to grow into a leadership position as the company continues to expand. Responsibilities: Building and maintaining scalable microservices in .NET Core 6 Working on an Angular-based front-end interfaces Designing and delivering high-performance APIs for real-time use cases Collaborating with product and business teams on greenfield projects Helping shape future hiring and onshore development culture Your experience: .NET Core 6 Angular (React / Vue also considered) SQL Server Azure, Azure DevOps, CI/CD Microservices architecture Experience in payments or airline/travel technology Benefits: Salary £60,000 - £70,000 (DOE) 25 Days holiday Bank Holidays Share options Hybrid working - 2 days in office per week Performance-based bonus Chance to grow into a leadership role as the team expands If you are interested in this position, then click Apply Now
03/10/2025
Full time
Avanti Recruitment is hiring for a high-growth, venture-backed FinTech company that focuses on TravelTech, and has built a SaaS platform for airlines and passengers. The company works in a hybrid fashion where you will be expected in office 2 days per week in Central London. The company is expanding their team in the UK, and this is a rare opportunity to become the first onshore developer, working alongside the Project Manager, CTO and BA/Test Analyst. You will also work alongside the offshore team of 12 developers (Working to UK time zones). The platform was built from the ground up, using the latest in .NET, Azure, and Microservices. You will have the opportunity to grow into a leadership position as the company continues to expand. Responsibilities: Building and maintaining scalable microservices in .NET Core 6 Working on an Angular-based front-end interfaces Designing and delivering high-performance APIs for real-time use cases Collaborating with product and business teams on greenfield projects Helping shape future hiring and onshore development culture Your experience: .NET Core 6 Angular (React / Vue also considered) SQL Server Azure, Azure DevOps, CI/CD Microservices architecture Experience in payments or airline/travel technology Benefits: Salary £60,000 - £70,000 (DOE) 25 Days holiday Bank Holidays Share options Hybrid working - 2 days in office per week Performance-based bonus Chance to grow into a leadership role as the team expands If you are interested in this position, then click Apply Now
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
02/10/2025
Full time
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
02/10/2025
Full time
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
02/10/2025
Full time
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
Entity Framework/EF core - SAAS Lead Developer - .NET - Azure - SAAS Azure AD B2B Summary of the Role: We are seeking an experienced and technically proficient Lead Developer to join our dynamic development team. This role is ideal for someone who thrives on hands-on coding, mentoring team members, and driving technical solutions from concept to implementation. The Lead Developer will oversee development processes, collaborate with cross-functional teams, and ensure best practices to create scalable, high-quality software solutions. Key Responsibilities: Hands-on Development: a) Actively participate in coding, with a strong focus on Back End and Front End development using modern technologies. You will be directly involved in the design, coding, and testing of software components. b) Ensure high-quality, secure, maintainable code is delivered and continuously refactored to align with industry best practices. Technical Leadership and Guidance: a) Lead a team of developers, providing technical direction, mentorship, and guidance on best practices in development, design patterns, and frameworks. b) Conduct code reviews to maintain code quality and provide constructive feedback to developers. Project Ownership and Delivery: a) Collaborate closely with Product Managers, QA, and other stakeholders to define and prioritize project deliverables and timelines. b) Break down complex requirements into technical specifications and actionable tasks, ensuring accurate delivery and milestone achievement. Process Optimization and Quality Assurance: a) Champion agile development processes, CI/CD practices, and automated testing to improve productivity, code quality, and release efficiency. b) Actively participate in sprint planning, retrospectives, and continuous improvement efforts. Innovation and Continuous Learning: a) Stay updated on emerging technologies and trends relevant to the tech stack and business needs. b) Propose new tools, libraries, and technologies that could improve development efficiency and scalability of the platform. Problem Solving and Troubleshooting: a) Quickly and effectively troubleshoot and resolve complex technical issues, ensuring minimal impact on end-users. b) Support production deployment, debugging, and ongoing maintenance as needed. Requirements and Key Skills: Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Technical Skills: Entity Framework/EF core - SAAS Experience developing large, multi-project solutions built in .NET 6+ & .NET Framework 4.7.2. Experience working with the full stack including Webforms, MVC, Razor Pages, Web API, EntityFramework/EntityFrameworkCore, Bootstrap, SQL Server 2022, git (AZDO/GitHub). Experience building interactive and responsive web applications using React & TypeScript Experience using Microsoft Azure especially PAAS services eg AppService, SqlDatabase. Experience of other Microsoft Azure services eg FrontDoor, Azure AD B2C is highly desirable. CI/CD with Azure DevOps/GitHub Actions. Experience evolving a monolith architecture to a modular monolith/vertical slices. Working with onshore/offshore teams Experience with microservices architecture, RESTful APIs, and serverless computing. Expertise in database design and management (both SQL and NoSQL databases). Experience: 5+ years of experience in software development with hands-on coding responsibilities. Prior experience in a lead or senior developer role, with a track record of delivering successful projects. Experience in working with agile development methodologies (eg, Scrum, Kanban). Soft Skills: Strong problem-solving skills and attention to detail, with an ability to analyze requirements and make informed decisions. Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders. A strong mentoring mindset with the ability to develop team members' technical and professional skills.
01/10/2025
Full time
Entity Framework/EF core - SAAS Lead Developer - .NET - Azure - SAAS Azure AD B2B Summary of the Role: We are seeking an experienced and technically proficient Lead Developer to join our dynamic development team. This role is ideal for someone who thrives on hands-on coding, mentoring team members, and driving technical solutions from concept to implementation. The Lead Developer will oversee development processes, collaborate with cross-functional teams, and ensure best practices to create scalable, high-quality software solutions. Key Responsibilities: Hands-on Development: a) Actively participate in coding, with a strong focus on Back End and Front End development using modern technologies. You will be directly involved in the design, coding, and testing of software components. b) Ensure high-quality, secure, maintainable code is delivered and continuously refactored to align with industry best practices. Technical Leadership and Guidance: a) Lead a team of developers, providing technical direction, mentorship, and guidance on best practices in development, design patterns, and frameworks. b) Conduct code reviews to maintain code quality and provide constructive feedback to developers. Project Ownership and Delivery: a) Collaborate closely with Product Managers, QA, and other stakeholders to define and prioritize project deliverables and timelines. b) Break down complex requirements into technical specifications and actionable tasks, ensuring accurate delivery and milestone achievement. Process Optimization and Quality Assurance: a) Champion agile development processes, CI/CD practices, and automated testing to improve productivity, code quality, and release efficiency. b) Actively participate in sprint planning, retrospectives, and continuous improvement efforts. Innovation and Continuous Learning: a) Stay updated on emerging technologies and trends relevant to the tech stack and business needs. b) Propose new tools, libraries, and technologies that could improve development efficiency and scalability of the platform. Problem Solving and Troubleshooting: a) Quickly and effectively troubleshoot and resolve complex technical issues, ensuring minimal impact on end-users. b) Support production deployment, debugging, and ongoing maintenance as needed. Requirements and Key Skills: Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Technical Skills: Entity Framework/EF core - SAAS Experience developing large, multi-project solutions built in .NET 6+ & .NET Framework 4.7.2. Experience working with the full stack including Webforms, MVC, Razor Pages, Web API, EntityFramework/EntityFrameworkCore, Bootstrap, SQL Server 2022, git (AZDO/GitHub). Experience building interactive and responsive web applications using React & TypeScript Experience using Microsoft Azure especially PAAS services eg AppService, SqlDatabase. Experience of other Microsoft Azure services eg FrontDoor, Azure AD B2C is highly desirable. CI/CD with Azure DevOps/GitHub Actions. Experience evolving a monolith architecture to a modular monolith/vertical slices. Working with onshore/offshore teams Experience with microservices architecture, RESTful APIs, and serverless computing. Expertise in database design and management (both SQL and NoSQL databases). Experience: 5+ years of experience in software development with hands-on coding responsibilities. Prior experience in a lead or senior developer role, with a track record of delivering successful projects. Experience in working with agile development methodologies (eg, Scrum, Kanban). Soft Skills: Strong problem-solving skills and attention to detail, with an ability to analyze requirements and make informed decisions. Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders. A strong mentoring mindset with the ability to develop team members' technical and professional skills.
Role: IT Applications Engineer Location: Derby - Onsite (Moving to Hybrid) Salary: Up to £38,000 + Benefits Summary: An exciting opportunity has arisen for a driven Applications Engineer to join a thriving Application Support function within an innovative and collaborative company. This role will be instrumental in leading the application support team, ensuring the successful delivery of end-to-end projects, and liaising with clients to meet their needs. This role is ideal for a proactive individual who is both highly technical and client-focused, eager to bridge technical and client-facing aspects. The Company: Join a well-established, creative SaaS provider in the marketing industry, known for its supportive and collaborative culture. Recently acquired by a global business, they're expanding with exciting projects in the pipeline. You'll work closely with a team of app support analysts, developers, QAs, and project managers in a flexible, hybrid environment that values learning and growth. With dedicated training days, 25 days holiday + Summer Allowance + Bank Holidays, and clear paths for career progression, this is an ideal opportunity for technical professionals ready to make an impact. The Role: As the Applications Engineer, you will act as a senior technical authority for the function, representing the Application Support function, driving the delivery of projects, and serving as a liaison between internal teams and clients. While the team's junior support technicians are independently handling day-to-day tasks, you will be available to assist on complex tickets, provide technical direction, and deliver tailored product solutions to clients. You'll use your technical expertise in SQL and application support to improve templates, handle adjustments, and ensure that client needs are met with efficiency and professionalism. Your responsibilities will include: Acting as the senior technical authority of the Application Support function. Liaising with internal stakeholders and clients to understand project requirements and manage expectations. Handling escalated support requests, assisting junior technicians, and picking up tickets as necessary. Leading client showcases of products, delivering product demonstrations and adjusting templates as needed. Developing and documenting technical roadmaps, understanding deliverables, and ensuring adherence to project timelines. Using SQL to adjust templates and introduce enhancements. Working collaboratively with Project Managers and Developers to maintain seamless project handoffs and communicate changes. Skills & Experience Required: Proven experience in Application Support and Project Delivery. Strong technical skills, particularly in SQL for template adjustments and customisations. Excellent communication skills with the ability to translate technical jargon into clear language for clients. Ability to manage and support multiple projects, providing direction and technical expertise. Familiarity with end-to-end project lifecycle management and client relations. A driven personality with a proactive and adaptable approach to work. What's in it for you? Hybrid working arrangement (Kicking in once you're settled). 25 days holiday + bank holidays and additional summer leave Regular team events, including pizza and games nights Opportunities for paid training and career growth within the organisation Apply Now! If you're ready to join a dynamic team and take on a technical leadership role that offers ample growth and learning opportunities, we'd love to hear from you. Interviews are happening soon - submit your CV today to avoid missing out! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
01/09/2025
Full time
Role: IT Applications Engineer Location: Derby - Onsite (Moving to Hybrid) Salary: Up to £38,000 + Benefits Summary: An exciting opportunity has arisen for a driven Applications Engineer to join a thriving Application Support function within an innovative and collaborative company. This role will be instrumental in leading the application support team, ensuring the successful delivery of end-to-end projects, and liaising with clients to meet their needs. This role is ideal for a proactive individual who is both highly technical and client-focused, eager to bridge technical and client-facing aspects. The Company: Join a well-established, creative SaaS provider in the marketing industry, known for its supportive and collaborative culture. Recently acquired by a global business, they're expanding with exciting projects in the pipeline. You'll work closely with a team of app support analysts, developers, QAs, and project managers in a flexible, hybrid environment that values learning and growth. With dedicated training days, 25 days holiday + Summer Allowance + Bank Holidays, and clear paths for career progression, this is an ideal opportunity for technical professionals ready to make an impact. The Role: As the Applications Engineer, you will act as a senior technical authority for the function, representing the Application Support function, driving the delivery of projects, and serving as a liaison between internal teams and clients. While the team's junior support technicians are independently handling day-to-day tasks, you will be available to assist on complex tickets, provide technical direction, and deliver tailored product solutions to clients. You'll use your technical expertise in SQL and application support to improve templates, handle adjustments, and ensure that client needs are met with efficiency and professionalism. Your responsibilities will include: Acting as the senior technical authority of the Application Support function. Liaising with internal stakeholders and clients to understand project requirements and manage expectations. Handling escalated support requests, assisting junior technicians, and picking up tickets as necessary. Leading client showcases of products, delivering product demonstrations and adjusting templates as needed. Developing and documenting technical roadmaps, understanding deliverables, and ensuring adherence to project timelines. Using SQL to adjust templates and introduce enhancements. Working collaboratively with Project Managers and Developers to maintain seamless project handoffs and communicate changes. Skills & Experience Required: Proven experience in Application Support and Project Delivery. Strong technical skills, particularly in SQL for template adjustments and customisations. Excellent communication skills with the ability to translate technical jargon into clear language for clients. Ability to manage and support multiple projects, providing direction and technical expertise. Familiarity with end-to-end project lifecycle management and client relations. A driven personality with a proactive and adaptable approach to work. What's in it for you? Hybrid working arrangement (Kicking in once you're settled). 25 days holiday + bank holidays and additional summer leave Regular team events, including pizza and games nights Opportunities for paid training and career growth within the organisation Apply Now! If you're ready to join a dynamic team and take on a technical leadership role that offers ample growth and learning opportunities, we'd love to hear from you. Interviews are happening soon - submit your CV today to avoid missing out! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Technology Delivery Lead- Health & Public Sector (H&PS) Location: Bristol Salary : CompetitiveSalary +Package(Dependenton experience) Career Level: (Accenture will be recruiting at Manager level) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application . Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture are one of the world's leading System Integrators and a key supplier of Technical and Business Solutions to the UK Government, Healthcare bodies and the wider public sector. In multi-functional teams we deliver i nnovative projects to drive collaboration from strategy through to implementation. You will be using the latest technologies with our health and public sector clients to help them deliver solutions to help them meet their business challenges/needs. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to work with our global delivery network to lead complex and large-scale technology projects How to lead the implementation of large-scale Business Transformations across the UK government, health and public sector clients. Accenture provides e2e Business Transformations, not just technical solutions to point business challenges. How to provide solutions to real world problems facing our health and public sector clients, working at the forefront of the most topical areas for the UK: Brexit; Covid, NHS Improvements etc As a Senior Technology Delivery Lead, you will: Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Become a trusted advisor to clients to ensure alignment between their expectations and our solutions delivered Develop and enhance relationships with clients to identify opportunities where Accenture's solutions can bring further innovation and value to meet their needs Provide functional and technical expertise to support design and implementation work Be responsible for the management of all risks, assumptions, issues and dependencies Develop and manage delivery plans, across project and programme of work Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient.
24/09/2022
Full time
Technology Delivery Lead- Health & Public Sector (H&PS) Location: Bristol Salary : CompetitiveSalary +Package(Dependenton experience) Career Level: (Accenture will be recruiting at Manager level) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application . Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture are one of the world's leading System Integrators and a key supplier of Technical and Business Solutions to the UK Government, Healthcare bodies and the wider public sector. In multi-functional teams we deliver i nnovative projects to drive collaboration from strategy through to implementation. You will be using the latest technologies with our health and public sector clients to help them deliver solutions to help them meet their business challenges/needs. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to work with our global delivery network to lead complex and large-scale technology projects How to lead the implementation of large-scale Business Transformations across the UK government, health and public sector clients. Accenture provides e2e Business Transformations, not just technical solutions to point business challenges. How to provide solutions to real world problems facing our health and public sector clients, working at the forefront of the most topical areas for the UK: Brexit; Covid, NHS Improvements etc As a Senior Technology Delivery Lead, you will: Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Become a trusted advisor to clients to ensure alignment between their expectations and our solutions delivered Develop and enhance relationships with clients to identify opportunities where Accenture's solutions can bring further innovation and value to meet their needs Provide functional and technical expertise to support design and implementation work Be responsible for the management of all risks, assumptions, issues and dependencies Develop and manage delivery plans, across project and programme of work Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient.
Technology Delivery Lead- Health & Public Sector (H&PS) Location: Glasgow Salary : CompetitiveSalary +Package(Dependenton experience) Career Level: (Accenture will be recruiting at Manager level) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application . Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture are one of the world's leading System Integrators and a key supplier of Technical and Business Solutions to the UK Government, Healthcare bodies and the wider public sector. In multi-functional teams we deliver i nnovative projects to drive collaboration from strategy through to implementation. You will be using the latest technologies with our health and public sector clients to help them deliver solutions to help them meet their business challenges/needs. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to work with our global delivery network to lead complex and large-scale technology projects How to lead the implementation of large-scale Business Transformations across the UK government, health and public sector clients. Accenture provides e2e Business Transformations, not just technical solutions to point business challenges. How to provide solutions to real world problems facing our health and public sector clients, working at the forefront of the most topical areas for the UK: Brexit; Covid, NHS Improvements etc As a Senior Technology Delivery Lead, you will: Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Become a trusted advisor to clients to ensure alignment between their expectations and our solutions delivered Develop and enhance relationships with clients to identify opportunities where Accenture's solutions can bring further innovation and value to meet their needs Provide functional and technical expertise to support design and implementation work Be responsible for the management of all risks, assumptions, issues and dependencies Develop and manage delivery plans, across project and programme of work Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient.
24/09/2022
Full time
Technology Delivery Lead- Health & Public Sector (H&PS) Location: Glasgow Salary : CompetitiveSalary +Package(Dependenton experience) Career Level: (Accenture will be recruiting at Manager level) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application . Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture are one of the world's leading System Integrators and a key supplier of Technical and Business Solutions to the UK Government, Healthcare bodies and the wider public sector. In multi-functional teams we deliver i nnovative projects to drive collaboration from strategy through to implementation. You will be using the latest technologies with our health and public sector clients to help them deliver solutions to help them meet their business challenges/needs. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to work with our global delivery network to lead complex and large-scale technology projects How to lead the implementation of large-scale Business Transformations across the UK government, health and public sector clients. Accenture provides e2e Business Transformations, not just technical solutions to point business challenges. How to provide solutions to real world problems facing our health and public sector clients, working at the forefront of the most topical areas for the UK: Brexit; Covid, NHS Improvements etc As a Senior Technology Delivery Lead, you will: Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Become a trusted advisor to clients to ensure alignment between their expectations and our solutions delivered Develop and enhance relationships with clients to identify opportunities where Accenture's solutions can bring further innovation and value to meet their needs Provide functional and technical expertise to support design and implementation work Be responsible for the management of all risks, assumptions, issues and dependencies Develop and manage delivery plans, across project and programme of work Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following areas: Strong interest and experience of technology (custom development on open source modern architecture, cloud platforms, SaaS offerings). Experience in running technical/engineeringprojects and organising teams for Agile delivery. Excellent communication and strong stakeholder management skills. Experience tracking and managing key financial metrics for project/programmes contracted through various financial models Experience of line managing and developing people and project managing a team of resources. Set Yourself Apart Mastery of managing complex deliveries coordinating with internal teams, client team and 3rd party resources Experience of working within the public sector, if not then an interest to work with public sector clients and to build your knowledge of delivering solutions for the UK Government. Cloud/SaaS/Industry certifications and credentials. Demonstrate a strong Technical and Emotional Quotient.