3 jobs found

IDAM Engineer/IAM Engineer/Identity Engineer 4 month contract Hybrid - London/Remote £400 - £475 p/d (umbrella/inside IR35) IT Solutions Provider require an SC Cleared Identity Engineer to join an existing identity team in supporting the secure deployment of dependent identity infrastructure and configuration for the roll out of Windows 11. Entra ID/Azure troubleshooting skills are essential in relation to ensure an optimal user experience. This is an admin/engineer level role where you will be responsible for dealing with day-to-day issues from Jira tickets. Key Responsibilities: Deployment: Configuration of identity services and associated infrastructure to support modern devices within Microsoft Entra ID and Active Directory. Monitoring and Troubleshooting: Leverage native logging and diagnostic tooling to assist with issues related to modern devices for authentication and authorization. Technical Support: Provide guidance and support to team members including operational support teams. Documentation: Author and maintain documentation for operational procedures such as KB articles to share with peers and wider support personnel. Collaboration: Work effectively with teams across infrastructure, security, identity and application domains to enable secure and seamless integration. Required Skills and Experience: Strong hands-on experience with cloud based Microsoft identity services, including and not limited to, authentication and authorization, conditional access,

UCCE Consultant - SC Cleared + 9 month initial contract + £560 to £625 per day + Hybrid working out of Berkshire + Inside IR35 Key Skills: + UCCE + WxCCE + SC Cleared We are looking for a skilled UCCE Engineer to join our team and take ownership of Cisco Unified Contact Center Enterprise environments. You'll be responsible for designing, implementing, supporting, and optimizing enterprise-level contact center solutions. This role requires a mix of technical expertise, troubleshooting skills, and stakeholder engagement to ensure seamless, resilient, and scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts, and reporting solutions. Create and maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE components : ICM, CVP, CUIC, CUCM, Finesse. Proficiency in Scripting and call routing strategies. Solid understanding of SIP, VoIP, and telephony protocols . Experience with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and Active Directory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). Knowledge of Genesys, Avaya, or other CCaaS platforms . Exposure to cloud-based contact centers (Webex CC, Amazon Connect, Five9, etc.). Experience with automation tools, Scripting (PowerShell, Python), or APIs .

Ping ID Specialist/IAM Consultant - SC Clearance Location: Cheltenham Road, Bishops Cleeve Work Type: 70% Remote, 30% Office Length: Initial Short Term Contract, c.2 months with scope for extensions Rate: £450 - £500 (Inside) Clearance: Must have active SC Clearance Role Description: IAMSME with experience of Web SSO/MFA and Application integration, based upon Ping Directory, Ping Federate and PingOne MFA. Ping Federate with Radius. Upgrade experience on Linux. Also experience of working in a Secure Client environment. Demonstratable experience in Ping Directory, Ping Federate, PingOne MFA, Ping Fed Radius, configuration, migration and Application onboarding using SAML and OIDC authentications. - Ideally certified in Ping Identity products. Experience in applying consultancy approaches and techniques as part of migration project. Experience of working in a classified environment. Aviation Services Proficient in reviewing, validating and implementing Ping Identity policies. LDAP directory knowledge and experience in LDAP structure and Synchronisation Radius knowledge and experience to setup Ping Federate Radius service, policies and connection testing Proficient in reviewing & inputting into Architecture artifacts. Working with Applications teams to manage re-configuration of SSO and MFA for existing applications. Working with client project manager and support planning work breakdown steps Proficient in stakeholder management. Knowledge of government security standards and processes such as ISO27001 standards, NNPPI, NIST & Cyber Essentials Plus & GDPR. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.