Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap
06/10/2025
Full time
Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap
Job Description Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. In 2021, we've been recognised as Employer of the Year and Business of the Year at the Thames Valley Business Awards, and in past years have achieved OBN's Best CRO and Women in Business Enlightened Employer. Enriched by our parent company Mondelēz International, our diverse team includes 22 nationalities from 300 members, creating a family feel as we strive towards our mission of science enhancing lives. Role Overview This Senior Scientist I role is a thought leadership position within RSSL's Functional Ingredient's department, utilising chromatography techniques - primarily LC-MS, HPLC and Ion Chromatography - conduct routine and investigative analyses on a range of pharmaceutical and food products to GMP and UKAS regulations, providing method development and problem solving complex cases. While it does not directly line manage, it is a senior position within the team responsible for providing expertise to other members of the lab. How you will contribute You will provide technical direction and leadership-which includes training and mentoring junior team members-in the laboratory to ensure that complex projects are completed on time and with the appropriate analytical and regulatory standards. In this role, you will review and approve scientific reports, method development and validations, authorize competencies in your area of expertise and independently perform complex method development and design validations protocols. In addition, you will maintain and troubleshoot lab equipment, ensure a clean, tidy and safe working environment, and perform and approve risk assessments. Excellent communication skills will be required of you because you will write technical reports, check data, offer interpretations of results and interact with internal and external holders using influencing and presentation skills to present project proposals and results. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Laboratory requirements and practices Analytical technology in your area of expertise and the desire to develop in-depth and broader technical expertise Scientific understanding and the ability to independently conduct chemical analysis in relevant area Verbal and written communication skills with the ability to build your network and technical credibility with external clients and internal teams Problem solving and planning resources to maintain a consistent workflow to deliver projects Organizational skills, including time management and priority setting More about this role This senior analyst role is based within the Functional Ingredients laboratory and focuses primarily on method development and validations of complex food and pharmaceutical matrices using HPLC and LCMS. In addition this role will also involve investigative and routine analysis of products using chromatography techniques. Indepentently manage workload and train junior members of the team as required. Client contact and administrative support for laboratory management. Play a key role in ensuring that projects are performed and supervised effectively and accurately within agreed timescales and to appropriate quality standards. Education / Certifications: Educated to Degree or PhD in a relevant scientific discipline or equivalent relevant experience in a laboratory. Job specific requirements Technical Perform successful method development using both LCMS & HPLC on complex matrices. Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results. Provide Technical direction within own area of expertise within the team. Perform a range of analysis using liquid chromatography techniques independently. Design and perform complex method development and validation protocols. Perform maintenance and troubleshooting of lab equipment. Provide Technical direction within own area of expertise within the team. Perform data checking and provide interpretation of results for routine testing. Generate certificate analysis or external interpretive reports. Expert user of generic and specific software packages require for the role Provide training and supervise junior staff in routine activities and methods and interpretation. Take responsibility for elements of specific projects and/or specific areas of general laboratory/sample administration and assign housekeeping tasks as required. Will be expected to work in different laboratories if the demand is require Communication & Influence To liase with clients, business development and line management to ensure effective communication of project proposals and results. Participate in client and stake holders meetings as required Deliver internal presentations across groups and to technical stakeholders Manage small projects or defined areas of larger projects Work as part of an efficient analytical team Leadership and supervision Supervise a team of Scientists and Technicians Plan own workload and plan routine projects for junior staff Train junior members of the team as required. QEHS Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed. To complete assigned quanlity actions on a timely manner, including review and approval Write and approve SOPs and Test Methods Generation and approval of Risk Assesments and COSHH Understand and provide technical regulatory leadership in client audits To maintain a clean, tidy and safe working environment. To understand and work to the requirements of GMP and UKAS. Ensure training records are accurate. Company: Reading Scientific Services Limited No Relocation support available Business Unit Summary Reading Scientific Services, Ltd. (RSSL) is a cutting-edge contract research organization (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. We were recognized in 2019 as an Enlightened Employer, Women in Business and Thames Valley Tech finalists and in 2018, one of our family members earned the Food & Drink Federation's Scientist of the Year. Enriched by our parent company, Mondelēz International, our diverse team of 300 includes 23 nationalities, creating a family feel as we strive toward our mission of "Science Enhancing Lives." Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytical Science Science & Engineering
23/09/2022
Full time
Job Description Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. In 2021, we've been recognised as Employer of the Year and Business of the Year at the Thames Valley Business Awards, and in past years have achieved OBN's Best CRO and Women in Business Enlightened Employer. Enriched by our parent company Mondelēz International, our diverse team includes 22 nationalities from 300 members, creating a family feel as we strive towards our mission of science enhancing lives. Role Overview This Senior Scientist I role is a thought leadership position within RSSL's Functional Ingredient's department, utilising chromatography techniques - primarily LC-MS, HPLC and Ion Chromatography - conduct routine and investigative analyses on a range of pharmaceutical and food products to GMP and UKAS regulations, providing method development and problem solving complex cases. While it does not directly line manage, it is a senior position within the team responsible for providing expertise to other members of the lab. How you will contribute You will provide technical direction and leadership-which includes training and mentoring junior team members-in the laboratory to ensure that complex projects are completed on time and with the appropriate analytical and regulatory standards. In this role, you will review and approve scientific reports, method development and validations, authorize competencies in your area of expertise and independently perform complex method development and design validations protocols. In addition, you will maintain and troubleshoot lab equipment, ensure a clean, tidy and safe working environment, and perform and approve risk assessments. Excellent communication skills will be required of you because you will write technical reports, check data, offer interpretations of results and interact with internal and external holders using influencing and presentation skills to present project proposals and results. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Laboratory requirements and practices Analytical technology in your area of expertise and the desire to develop in-depth and broader technical expertise Scientific understanding and the ability to independently conduct chemical analysis in relevant area Verbal and written communication skills with the ability to build your network and technical credibility with external clients and internal teams Problem solving and planning resources to maintain a consistent workflow to deliver projects Organizational skills, including time management and priority setting More about this role This senior analyst role is based within the Functional Ingredients laboratory and focuses primarily on method development and validations of complex food and pharmaceutical matrices using HPLC and LCMS. In addition this role will also involve investigative and routine analysis of products using chromatography techniques. Indepentently manage workload and train junior members of the team as required. Client contact and administrative support for laboratory management. Play a key role in ensuring that projects are performed and supervised effectively and accurately within agreed timescales and to appropriate quality standards. Education / Certifications: Educated to Degree or PhD in a relevant scientific discipline or equivalent relevant experience in a laboratory. Job specific requirements Technical Perform successful method development using both LCMS & HPLC on complex matrices. Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results. Provide Technical direction within own area of expertise within the team. Perform a range of analysis using liquid chromatography techniques independently. Design and perform complex method development and validation protocols. Perform maintenance and troubleshooting of lab equipment. Provide Technical direction within own area of expertise within the team. Perform data checking and provide interpretation of results for routine testing. Generate certificate analysis or external interpretive reports. Expert user of generic and specific software packages require for the role Provide training and supervise junior staff in routine activities and methods and interpretation. Take responsibility for elements of specific projects and/or specific areas of general laboratory/sample administration and assign housekeeping tasks as required. Will be expected to work in different laboratories if the demand is require Communication & Influence To liase with clients, business development and line management to ensure effective communication of project proposals and results. Participate in client and stake holders meetings as required Deliver internal presentations across groups and to technical stakeholders Manage small projects or defined areas of larger projects Work as part of an efficient analytical team Leadership and supervision Supervise a team of Scientists and Technicians Plan own workload and plan routine projects for junior staff Train junior members of the team as required. QEHS Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed. To complete assigned quanlity actions on a timely manner, including review and approval Write and approve SOPs and Test Methods Generation and approval of Risk Assesments and COSHH Understand and provide technical regulatory leadership in client audits To maintain a clean, tidy and safe working environment. To understand and work to the requirements of GMP and UKAS. Ensure training records are accurate. Company: Reading Scientific Services Limited No Relocation support available Business Unit Summary Reading Scientific Services, Ltd. (RSSL) is a cutting-edge contract research organization (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. We were recognized in 2019 as an Enlightened Employer, Women in Business and Thames Valley Tech finalists and in 2018, one of our family members earned the Food & Drink Federation's Scientist of the Year. Enriched by our parent company, Mondelēz International, our diverse team of 300 includes 23 nationalities, creating a family feel as we strive toward our mission of "Science Enhancing Lives." Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytical Science Science & Engineering
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns, and locations to suit you and our business. About the opportunity: The fire engineer will be responsible for activities and deliverables related to life safety (evacuation of people in case of fire). This includes: The issue of the fire strategy documents per building, as scheduled in the fire life safety sequence, listed below The support to licensing - preparation and attendance to L4 meetings with the Regulator related to life safety The support to the design of the HPC different buildings/equipment/systems with regards to UK fire regulation and standards, notably when passing the main milestones of the project (as D2 milestones of the buildings) Collaborate with the engineers in charge of the firefighting systems and fire detection, and with civil and layout engineers To support contract activities related to the supply of life safety equipment To perform ALARP analyses To support and to contribute to the resolution of open points. For that, bring some support to take decisions on committees (NIAM, DSCC, TDC, DCC) To lead some modifications related to fire To answer to NNB requests Requirements: UK practice, and specifically to identify and advise on the differences with UK engineering and contracting practices. The health, safety, and environmental rules applicable in UK. The UK Statutory Requirements to avoid any non-conformity with French Statutory Requirements. The experience feedback of a UK project organisation. The UK supply chain: its capability and capacity to support the UK EPR programme. The knowledge of the UK fire rules as per: The Regulatory Reform (Fire Safety) Order 2005 BS9999 - Code of Practice for fire safety in the design, management and use of buildings. British Standards Institute. 2008. Language(s): Fluent English, French advantageous Here is what you will need Key competencies: The ability to innovate, think laterally and implement processes. Ability to influence and lead resources. Ability to engage multiple stakeholders with different objectives across multiple entities, disciplines, and national cultures Being honorable, trustworthy, fair, and honest - respecting confidentiality Proactively get results and make things happen. Ability to influence stakeholders both within and external. Engaging and influencing a team of professionals. Recognising, drawing out and utilising the skills of others. Share knowledge, experience, reward, and leadership. Create a working environment of safety, autonomy, and trust. Notes: Note1: This job description is not an exhaustive list of the responsibilities & activities that the job holder may be required to undertake Note2: Based on our Client office Monday to Friday - 40 hours per week Note3: Travel and Subsistence is not paid for this role Note4: Service Incentive - on completion of 12-month continuous service in post - there is a salary uplift of 5% paid Note5: Please provide travel plan to Bristol to undertake this role / salary expectation / current notice period on Cover Letter with this application GRADE: Engineer Level 3 - Engineer Level 5 Level 3: Engineering graduate or Master 2 technical manager having expert knowledge of his field, independent in his activity and able to co- ordinate the work of technicians or junior managers. Providing medium-sized work assemblies in a single discipline, while complying with deadlines and quality. Drafting competent technical reports. Providing technical support with a minimum of supervision. University degree or engineering diploma with more than 6 years' experience Level 4: Engineering graduate or Master 2 technical manager. Has recognised technical expertise in his field and is capable of making proposals in his field of activity. Carrying out small multi- disciplinary projects or medium- sized sets of single disciplinary works while complying with deadlines and quality. Takes full responsibility for drafting competent technical reports with a minimum of supervision and provides full technical support for work lots. Developing skills in management and briefing. University degree or engineering diploma with more than 10 years' experience Level 5 Engineering graduate or Master 2 technical manager. Highly qualified and with great experience, having indisputable recognition as regards their professional activity. Carrying out medium-sized multi- disciplinary projects or major assemblies of work in a single discipline while complying with deadlines and quality. Drafting competent technical reports. Managing and informing a team about working procedures. Resolving engineering and factory problems in a wide range of engineering disciplines. University degree or engineering diploma with at least 15 years' experience Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
01/02/2022
Full time
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns, and locations to suit you and our business. About the opportunity: The fire engineer will be responsible for activities and deliverables related to life safety (evacuation of people in case of fire). This includes: The issue of the fire strategy documents per building, as scheduled in the fire life safety sequence, listed below The support to licensing - preparation and attendance to L4 meetings with the Regulator related to life safety The support to the design of the HPC different buildings/equipment/systems with regards to UK fire regulation and standards, notably when passing the main milestones of the project (as D2 milestones of the buildings) Collaborate with the engineers in charge of the firefighting systems and fire detection, and with civil and layout engineers To support contract activities related to the supply of life safety equipment To perform ALARP analyses To support and to contribute to the resolution of open points. For that, bring some support to take decisions on committees (NIAM, DSCC, TDC, DCC) To lead some modifications related to fire To answer to NNB requests Requirements: UK practice, and specifically to identify and advise on the differences with UK engineering and contracting practices. The health, safety, and environmental rules applicable in UK. The UK Statutory Requirements to avoid any non-conformity with French Statutory Requirements. The experience feedback of a UK project organisation. The UK supply chain: its capability and capacity to support the UK EPR programme. The knowledge of the UK fire rules as per: The Regulatory Reform (Fire Safety) Order 2005 BS9999 - Code of Practice for fire safety in the design, management and use of buildings. British Standards Institute. 2008. Language(s): Fluent English, French advantageous Here is what you will need Key competencies: The ability to innovate, think laterally and implement processes. Ability to influence and lead resources. Ability to engage multiple stakeholders with different objectives across multiple entities, disciplines, and national cultures Being honorable, trustworthy, fair, and honest - respecting confidentiality Proactively get results and make things happen. Ability to influence stakeholders both within and external. Engaging and influencing a team of professionals. Recognising, drawing out and utilising the skills of others. Share knowledge, experience, reward, and leadership. Create a working environment of safety, autonomy, and trust. Notes: Note1: This job description is not an exhaustive list of the responsibilities & activities that the job holder may be required to undertake Note2: Based on our Client office Monday to Friday - 40 hours per week Note3: Travel and Subsistence is not paid for this role Note4: Service Incentive - on completion of 12-month continuous service in post - there is a salary uplift of 5% paid Note5: Please provide travel plan to Bristol to undertake this role / salary expectation / current notice period on Cover Letter with this application GRADE: Engineer Level 3 - Engineer Level 5 Level 3: Engineering graduate or Master 2 technical manager having expert knowledge of his field, independent in his activity and able to co- ordinate the work of technicians or junior managers. Providing medium-sized work assemblies in a single discipline, while complying with deadlines and quality. Drafting competent technical reports. Providing technical support with a minimum of supervision. University degree or engineering diploma with more than 6 years' experience Level 4: Engineering graduate or Master 2 technical manager. Has recognised technical expertise in his field and is capable of making proposals in his field of activity. Carrying out small multi- disciplinary projects or medium- sized sets of single disciplinary works while complying with deadlines and quality. Takes full responsibility for drafting competent technical reports with a minimum of supervision and provides full technical support for work lots. Developing skills in management and briefing. University degree or engineering diploma with more than 10 years' experience Level 5 Engineering graduate or Master 2 technical manager. Highly qualified and with great experience, having indisputable recognition as regards their professional activity. Carrying out medium-sized multi- disciplinary projects or major assemblies of work in a single discipline while complying with deadlines and quality. Drafting competent technical reports. Managing and informing a team about working procedures. Resolving engineering and factory problems in a wide range of engineering disciplines. University degree or engineering diploma with at least 15 years' experience Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Salisbury Monday to Friday (40 hours 8.30am - 5.30pm) £18,600 Our client's business was started in the mid 90's by two true British entrepreneurs and has made a name for itself as one of the most advanced data companies in the UK. Our client offers a range of services including bespoke mailing and data cleansing. Our client is looking for an ambitious individual to join their team who has a passion and desire to build a career in IT working predominately with databases and CRM systems. This is an opportunity to learn their business from the ground up. If you have a keen interest in IT but don't necessarily have all the required experience, this is a great role for you! Full training is provided with a view to become a Migration Technician. The Migration Technician role Participate in business projects Take ownership of all tasks allocated to you and deliver to specification Work with the team to ensure that all on-going data transformation, de-duplication, extraction, and load functions once ready for deployment are documented in detailed data lineage models Work with the team to assist with implementations, maintenance, and support Within Salesforce.com be proficient at the following: - o Importing, updating, deleting, and exporting records o Setting up fields and objects o Creating user groups and rights administration o Provide support and documentation for internal and client use Secure and professional transmission of client files adhering to our stringent data polices Attending daily workflow meetings, advise on timescales, limitations, or constraints as appropriate on jobs Deal with internal and client calls for queries on an operational level as required The ideal candidate will have Strong interest in all things IT Energetic, proactive, and enthusiastic approach An undoubted eye for detail Excellent communication, writing and creative problem-solving skills Ability to perform in a demanding business environment Good knowledge of Excel / Outlook and Word Knowledge of SQL would be an advantage Client Focus - be able to anticipate and understand client expectations, meet the requirements, and manage expectations
07/10/2021
Full time
Salisbury Monday to Friday (40 hours 8.30am - 5.30pm) £18,600 Our client's business was started in the mid 90's by two true British entrepreneurs and has made a name for itself as one of the most advanced data companies in the UK. Our client offers a range of services including bespoke mailing and data cleansing. Our client is looking for an ambitious individual to join their team who has a passion and desire to build a career in IT working predominately with databases and CRM systems. This is an opportunity to learn their business from the ground up. If you have a keen interest in IT but don't necessarily have all the required experience, this is a great role for you! Full training is provided with a view to become a Migration Technician. The Migration Technician role Participate in business projects Take ownership of all tasks allocated to you and deliver to specification Work with the team to ensure that all on-going data transformation, de-duplication, extraction, and load functions once ready for deployment are documented in detailed data lineage models Work with the team to assist with implementations, maintenance, and support Within Salesforce.com be proficient at the following: - o Importing, updating, deleting, and exporting records o Setting up fields and objects o Creating user groups and rights administration o Provide support and documentation for internal and client use Secure and professional transmission of client files adhering to our stringent data polices Attending daily workflow meetings, advise on timescales, limitations, or constraints as appropriate on jobs Deal with internal and client calls for queries on an operational level as required The ideal candidate will have Strong interest in all things IT Energetic, proactive, and enthusiastic approach An undoubted eye for detail Excellent communication, writing and creative problem-solving skills Ability to perform in a demanding business environment Good knowledge of Excel / Outlook and Word Knowledge of SQL would be an advantage Client Focus - be able to anticipate and understand client expectations, meet the requirements, and manage expectations
Job Title: Assistant Technician - Schools Traded Service Location: Walsall Salary: £18,933 to 19,698 per annum (pro rata to hours worked - term time only) Job Type: Full-time, Contract - 12 Months Term Time Hours: 37 per week covering shift patterns between 08:30 am and 17:00 pm Closing Date: 10th October, 2021 The Role An excellent role for someone starting their IT Career. For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges. We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region. About you: Do you have excellent customer service, problem solving and personal communication skills? Can you ask the right questions to resolve end user ICT problems quickly and successfully? Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers. The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot. The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents. The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers. The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. Applicants must hold a Full UK Driving licence. Please click on the APPLY button to complete your application at the Company's careers page. Candidates with the relevant experience or job titles of; ICT, Web Development Officer, ICT Web Technician, Junior IT, Customer Service, Database may also be considered for this role.
06/10/2021
Contractor
Job Title: Assistant Technician - Schools Traded Service Location: Walsall Salary: £18,933 to 19,698 per annum (pro rata to hours worked - term time only) Job Type: Full-time, Contract - 12 Months Term Time Hours: 37 per week covering shift patterns between 08:30 am and 17:00 pm Closing Date: 10th October, 2021 The Role An excellent role for someone starting their IT Career. For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges. We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region. About you: Do you have excellent customer service, problem solving and personal communication skills? Can you ask the right questions to resolve end user ICT problems quickly and successfully? Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers. The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot. The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents. The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers. The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. Applicants must hold a Full UK Driving licence. Please click on the APPLY button to complete your application at the Company's careers page. Candidates with the relevant experience or job titles of; ICT, Web Development Officer, ICT Web Technician, Junior IT, Customer Service, Database may also be considered for this role.
Junior Hardware Engineer Location: London Salary: £22,500 per annum + Mobile Phone + Laptop Qualifications for Hardware Engineer: HNC/HND in electrical, electronic, or mechanical engineering or two years' proven field experience in a similar field Ability to lift up to 20 Kilograms Ability to troubleshoot, diagnose, test, repair, and service technical equipment Ability to travel and adapt to changing work schedules Familiarity with power tools and applications Ability to communicate in English Purpose of the Hardware Engineer: Employees in this role serve primarily as service technicians. The job includes assembly and testing of products, installation, repairs, and maintenance of the equipment both in house and on site. An example of few of the main duties of a junior field technician are troubleshooting, demonstrating to the client how the equipment is used, establishing relationships with the client, and following company procedures. Also, creating service calls reports as well as the co-ordination, repair, and quality control of the Fortress system both onsite and within the assembly offices. Responsibilities of the Hardware Engineer: Assembly Learning the various components and techniques of assembling Fortress devices Keeping the assembly environment neat and in order Ensuring sufficient stock of components is available to maintain general functionality of the department. Testing, packing, and creating packing lists of the equipment to be shipped out to the client. Repairs / Service Repairing faulty devices returned from site / customer Travelling to site to repair, test and resolve reported issues relating to the Fortress system Identifying the issues repaired/replaced and communicating this to the relevant parties Creating reports of service calls Installation Working as part of a team onsite to install the Fortress system Preparing tools and materials prior to install to facilitate a smooth installation Creating installation call reports Maintenance Providing annual maintenance to the client based on all existing equipment Attending client's site to conduct service of all Fortress equipment Commissioning Providing in house training on Fortress Software applications. Configuring and signing off the Fortress system completing the project If you feel that you meet the above criteria of this Hardware Engineer role then please apply now! INDJOB
14/09/2021
Full time
Junior Hardware Engineer Location: London Salary: £22,500 per annum + Mobile Phone + Laptop Qualifications for Hardware Engineer: HNC/HND in electrical, electronic, or mechanical engineering or two years' proven field experience in a similar field Ability to lift up to 20 Kilograms Ability to troubleshoot, diagnose, test, repair, and service technical equipment Ability to travel and adapt to changing work schedules Familiarity with power tools and applications Ability to communicate in English Purpose of the Hardware Engineer: Employees in this role serve primarily as service technicians. The job includes assembly and testing of products, installation, repairs, and maintenance of the equipment both in house and on site. An example of few of the main duties of a junior field technician are troubleshooting, demonstrating to the client how the equipment is used, establishing relationships with the client, and following company procedures. Also, creating service calls reports as well as the co-ordination, repair, and quality control of the Fortress system both onsite and within the assembly offices. Responsibilities of the Hardware Engineer: Assembly Learning the various components and techniques of assembling Fortress devices Keeping the assembly environment neat and in order Ensuring sufficient stock of components is available to maintain general functionality of the department. Testing, packing, and creating packing lists of the equipment to be shipped out to the client. Repairs / Service Repairing faulty devices returned from site / customer Travelling to site to repair, test and resolve reported issues relating to the Fortress system Identifying the issues repaired/replaced and communicating this to the relevant parties Creating reports of service calls Installation Working as part of a team onsite to install the Fortress system Preparing tools and materials prior to install to facilitate a smooth installation Creating installation call reports Maintenance Providing annual maintenance to the client based on all existing equipment Attending client's site to conduct service of all Fortress equipment Commissioning Providing in house training on Fortress Software applications. Configuring and signing off the Fortress system completing the project If you feel that you meet the above criteria of this Hardware Engineer role then please apply now! INDJOB
Calder Recruitment are looking to recruit a Junior Support Technician to work within the IT support team for our prestigious client in the Normanton area.
You will be providing 1st line support to our internal users. The team use the latest software and infrastructure to provide in-house support for our internal users. This is a rare opportunity to join a fast growing and developing company
Key Duties include:
• Incident call logging and service desk operation
• 1st Line technical support; diagnosing, fault finding and fix
• Operational maintenance; setting up user accounts, maintaining backups, daily tasks
• Desktop and laptop configuration
• System administration and monitoring.
The Person – Key Requirements
• Positive, friendly and proven approach to customer service and an understanding of service levels
• Organised and methodical approach to tasks
• Ability to manage time effectively across multiple tasks according to agreed priorities
• Priorities of own work
• Strong communication skills externally and internally
Experience of working with the following is desirable, but not essential; system administration tasks (setting up user accounts, security, email), hardware and software installations, PC’s laptops and peripherals, exposure to Active Directory/Exchange, Windows server, Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database.
We are an innovative company within our field with a fun and friendly but professional working environment. Our people are the key to our success and we seek enthusiastic individuals who want to make a difference within our business and contribute to our future direction.
Skills Required
Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database.
system administration
29/10/2018
Calder Recruitment are looking to recruit a Junior Support Technician to work within the IT support team for our prestigious client in the Normanton area.
You will be providing 1st line support to our internal users. The team use the latest software and infrastructure to provide in-house support for our internal users. This is a rare opportunity to join a fast growing and developing company
Key Duties include:
• Incident call logging and service desk operation
• 1st Line technical support; diagnosing, fault finding and fix
• Operational maintenance; setting up user accounts, maintaining backups, daily tasks
• Desktop and laptop configuration
• System administration and monitoring.
The Person – Key Requirements
• Positive, friendly and proven approach to customer service and an understanding of service levels
• Organised and methodical approach to tasks
• Ability to manage time effectively across multiple tasks according to agreed priorities
• Priorities of own work
• Strong communication skills externally and internally
Experience of working with the following is desirable, but not essential; system administration tasks (setting up user accounts, security, email), hardware and software installations, PC’s laptops and peripherals, exposure to Active Directory/Exchange, Windows server, Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database.
We are an innovative company within our field with a fun and friendly but professional working environment. Our people are the key to our success and we seek enthusiastic individuals who want to make a difference within our business and contribute to our future direction.
Skills Required
Virtual Environment, - VMware, networking (LAN/WAN technologies), MS SQL Database.
system administration
