124 jobs found

Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.

Infrastructure Engineers (DV Security Clearance ) Position Description At CGI, we partner with Defence clients to deliver critical data exploitation capabilities that strengthen national security and enable smarter, faster decision-making. As an Infrastructure Engineer, you will play a pivotal role in shaping and supporting secure, resilient platforms while guiding the migration of legacy services to MOD core cloud infrastructure. Working alongside senior client stakeholders, you will provide trusted technical insight, mitigate risk, and drive value across complex programmes. We empower you to take ownership of high-impact challenges, bring fresh thinking to complex problems, and collaborate within a supportive, expert-led environment where your contribution directly influences mission success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will act as a trusted technical advisor within a client-side Defence environment, providing infrastructure expertise that ensures the successful delivery of secure, mission-critical capabilities. You will support legacy platforms while enabling their migration to MOD core cloud infrastructure, helping to reduce risk and improve long-term resilience. Working closely with project managers, architects, cyber security specialists and service delivery teams, you will bring clarity to complex technical challenges and ensure engineering coherence across Agile delivery teams. You will take ownership of technical assurance activities, working with the client assurance lead to manage JSP 453 controls and support DEAB approvals, including achieving the appropriate authority to process. By collaborating with solution suppliers and senior stakeholders, you will drive value for money, unblock delivery challenges, and contribute to PI Planning to align infrastructure outcomes with programme objectives. Provide & Advise: Deliver expert technical insight to client stakeholders across infrastructure, cloud migration and legacy support Mitigate & Assure: Identify and resolve technical risks, leading JSP 453 control activities to support approvals and accreditation Collaborate & Align: Work with architects, Scrum Masters and suppliers to ensure engineering coherence across Agile teams Enable & Migrate: Support transition from legacy platforms to MOD core cloud infrastructure Engage & Influence: Contribute to PI Planning and proactively engage stakeholders to drive successful delivery Required qualifications to be successful in this role To succeed, you will bring strong infrastructure engineering experience within secure or Defence environments, combined with proven consultancy skills and the ability to engage confidently with senior stakeholders. You will be comfortable navigating complex governance frameworks, supporting assurance processes, and influencing multidisciplinary teams to achieve shared outcomes. You should have strong experience in infrastructure engineering, ideally within MOD or secure government environments Proven knowledge of cloud migration and legacy platform support Experience working with assurance frameworks such as JSP 453 and supporting ATO/AtT/iATO processes Excellent verbal and written communication skills Demonstrated ability in conflict resolution and stakeholder management Strong team collaboration skills across technical and non-technical audiences Proactive engagement style with multiple stakeholders DV clearance (preferred) or willingness to undergo high-level clearance; must be a sole UK national and passport holder Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior Cyber Security Engineer Reading/Hybrid (one day per week in the office) Salary: £65,000-£75,000 We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client works with over 1,400 pension schemes, administers over one million member accounts, and supports insurance companies in the life and bulk annuities sector. ABOUT THE ROLE You will join an expanding cyber security team working alongside internal engineers, security operations analysts, and an external 24/7 SOC. Reporting to the Cyber Security Engineering Manager, you will carry out daily security engineering tasks and lead security hardening projects to protect our client's IT infrastructure, networks, and data. RESPONSIBILITIES Provide expert technical security guidance covering IT assets, change control, security testing, secure systems design, and security controls Own and develop the vulnerability management programme, with a focus on application security testing, web application Firewalls, and securing development pipelines Mentor and provide security direction to other team members Carry out security engineering tasks to agreed SLAs/KPIs using ITIL best practice Develop understanding of threats, risks, and evolving attack vectors facing the business Represent the security team as subject matter expert in meetings and projects Support the operations team with security incident investigation in complex cross-technology environments Assist with security training and awareness campaigns, market reviews, supplier assessments, and client security questionnaires ESSENTIAL REQUIREMENTS Right to work in the UK Strong experience in web application security, vulnerability management, penetration testing, and hardening IT systems Experience with cloud hosting, cloud migration, application testing, and working with developers to improve security Solid knowledge of security products including WAFs, SIEM, AV, email/web gateways, Firewalls, load balancers, ACLs, TCP/IP, routing, and switching Familiarity with OWASP, SASE, zero-trust, and risk-based vulnerability management Background in infrastructure and networks Working towards or holding CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP or equivalent Excellent written and verbal communication skills, including network diagramming Willingness to travel to other sites as required DESIRABLE Computer Science degree or equivalent experience Knowledge of ISO27001, Cyber Essentials, and AAF control frameworks BENEFITS Competitive salary, discretionary annual bonus, 25 days holiday (with buy/sell option), flexible bank holidays, matched pension contributions, healthcare cash plan, flexible benefits scheme, life assurance (4x salary), retail discounts, Employee Assistance Programme, digital GP service, paid volunteering day, and staff referral scheme. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Location Glasgow, Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. We are looking for an experienced Lead Technical Architect who can blend knowledge of Data Platforms with data security, governance and strategic thinking. You will be confident at working in a complex and pressured data delivery environment across products where you'll be supporting the strategic objective of IBCA to pay compensation to those impacted by the infected blood scandal seamlessly. You will collaborate across the architecture function in data and digital to support the delivery of solutions, creating options and recommendations, and providing expert advice to drive technology choices. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role will shape and support the development of safe and secure data solutions that provide a single source of truth for those going through their compensation journey. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description As a Lead Technical Architect (Solutions) you will work on multiple projects across the data delivery programme on problems that require broad architectural thinking. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Be responsible for leading the technical solution design of data systems and services, justifying and communicating design decisions; Assure data services and system quality, ensuring the technical work fits into the data platform and wider IBCA technology strategy; Drive continuous improvement in system reliability, performance, and security; Regularly collaborate and find agreement with senior stakeholders, providing direction and challenge; Be proactive in working with Product Managers and Engineers to identify problems and translating these into scalable technical solutions; Participate in architecture reviews, and technical workshops. Responsibilities Secure Cloud & Platform Architecture (AWS Focus): You will lead and optimise the design of resilient, high-availability AWS environments, ensuring that every infrastructure component is built with a "security-by-design" approach to protect against evolving threats; Architecture Patterns & Standards: You will establish and uphold the technical standards for the organisation, creating reusable patterns and governance frameworks that ensure consistency and quality across all engineering squads; Comprehensive Data Management Design: This involves architecting the end-to-end lifecycle of data systems and services, ensuring the underlying infrastructure supports high-performance analytics and robust data sovereignty; Digital Service Integration & API Management: You will oversee the connectivity of modern digital services by designing scalable API layers and integration strategies that allow internal and external systems to communicate securely and efficiently; Agile Delivery & Stakeholder Translation: You will bridge the gap between complex technical roadmaps and strategic business goals, communicating technical trade-offs to non-technical stakeholders to ensure smooth, iterative delivery. Person specification Essential Architecture design of highly scalable and secure Data Platforms hosted on AWS. This includes expertise in configuring and integrating data management systems like Databricks and Quantexa; Architecture design informed through use of principles, patterns, technical radars, practices and standards; Data Storage Design & Management - expertise across diverse storage technologies including SQL, NoSQL and Data Lakehouse; Data Architecture Design - Data Modelling (conceptual to physical), Master Data Management (MDM), Metadata Management, Data Lineage and Data Governance; API Management - designing and implementing robust integration patterns (including end-to-end secure API management and gateways) that reliably connect Data Platforms to wider digital services and consuming tech systems; Service Architecture Design - monitoring, logging and observability including patching, business continuity and disaster recovery; Experience of working within and across product teams within Agile environments throughout the full delivery lifecycle of inception to go-live; Translating business requirements into tangible, compliant, technical solutions with traceability to the user value that can be demonstrated to stakeholders. Desirable You will have experience of working on architecture design for the Quantexa Decision Intelligence Platform; Security Architecture Design - Data Security, Identity & Access Management, Cloud Security, Network Security and DevSecOps; Strong knowledge of DevOps practices and Infrastructure-as-Code.

Role: IT Manager Location: West Bromwich (Fully On-Site) Salary: £45,000 - £50,000 Network IT are supporting a well-established logistics and supply chain organisation in the search for an experienced IT Manager . This is a key leadership role, responsible for managing the entire IT function and driving technology strategy to support business growth and operational excellence. As General IT Manager, you'll oversee infrastructure, systems, cybersecurity, and project delivery, while leading a small internal team and managing third-party providers. You'll work closely with senior management to ensure IT services are secure, efficient, and aligned with long-term business objectives. Role Overview In this role, you will take ownership of all IT operations and strategy, ensuring robust systems and services across the organisation. You'll lead day-to-day IT management while delivering projects that enhance performance and security. Manage and develop the IT function, including infrastructure, networks, hardware, software, and cloud services. Oversee business-critical systems such as WMS, TMS, and ERP. Define and implement the IT roadmap and strategy. Deliver projects including upgrades, migrations, and new technology rollouts. Ensure strong cybersecurity, data protection, and disaster recovery measures. Act as an escalation point and provide hands-on technical support when needed. Manage IT budgets, licensing, and vendor relationships. Collaborate with operational teams to identify technology improvements. Experience Requirements To succeed in this role, you should bring: Proven experience in IT management and operations within a complex environment. Strong technical knowledge of server management, networking, and information security. Experience with disaster recovery planning and execution. Leadership skills with experience managing teams and third-party providers. Excellent project management capabilities and ability to deliver results on time. Strong communication and stakeholder engagement skills. Proficiency in Microsoft Office Suite and SharePoint. Desirable: Degree in IT or related field and certifications (Microsoft, Cisco, CompTIA, ITIL).

Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).

Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

IT Manager Location: London (3 days per week) Salary: £45,000-£50,000 (dependent on experience) We are seeking an experienced and hands-on IT Manager to oversee and deliver IT operations across a UK-based travel and hospitality group with three London offices. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. Key Responsibilities Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Maintain and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Strengthen cybersecurity practices and ensure compliance with UK GDPR and IT governance standards Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments Work with senior leadership to develop short- and long-term IT strategy Skills & Experience Broad IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Excellent communication and problem-solving skills Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment.

IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Manage third-party suppliers and external technical partners Take responsibility for cyber security controls, backups, disaster recovery and business continuity Ensure technical services support wider GDPR, data protection and safeguarding requirements Maintain clear documentation, processes and technical standards across the environment What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Someone organised, credible and comfortable taking ownership Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Work in a well-run environment where investment in technology is valued Package Full-time permanent role Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:30pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure Salary dependent on experience and qualifications

VMware Specialist Engineer Experis London Area, United Kingdom (On-site) VMware Specialist Engineers Contract - 659 p/d (Umbrella) - Immediate Start Role Title: VMware Specialist Engineer Location: Central London Start Date: 10 March 2026 End Date: 10 September 2026 CV Requirement: Candidates must explicitly reference required VMware tools and project usage. Overview An urgent requirement exists for an Expert?level VMware Specialist Engineer to support multiple infrastructure and cloud engineering projects. The successful candidate will have strong hands?on experience with VMware Cloud Foundation (VCF) and must bring deep subject?matter expertise in specialist VMware technologies. Candidates must offer proven experience with at least one of the following: vRealize Network Insight (VRNI) VMware Site Recovery Manager (SRM) VMware HCX Key Responsibilities VMware Engineering & Deployment Deliver senior?level engineering support across VMware Cloud Foundation (VCF) 5 environments. Deploy VMware solutions as part of a technical engineering team delivering large?scale infrastructure projects. Design, implement and customise VCF deployments to maximise platform features. Support upgrade activity, including migrations to VCF 9. Automation & Tooling Contribute to automation initiatives using: PowerShell Python JavaScript Support the development of automation artefacts that enhance platform performance and operational efficiency. Specialist Product Expertise Provide advanced technical capability in one or more of the following: vRealize Network Insight (VRNI) VMware SRM VMware HCX Troubleshoot complex issues within these technologies and provide optimisation guidance. Technical Collaboration Work across multiple parallel projects, supporting technical leads and architecture teams. Produce high?quality documentation and contribute to knowledge?sharing within the engineering function. Engage with internal stakeholders to ensure solutions are aligned to technical and business objectives. Required Skills & Experience Essential Strong hands?on experience with VMware Cloud Foundation (VCF) 5. Current VCP?VCF certification. Proven experience using VRNI, SRM or HCX in live project environments. Ability to deliver complex VMware engineering tasks across multiple simultaneous projects. Strong troubleshooting and diagnostic skills. Must reference key VMware products directly in the CV. Desirable Preparing for VCF 9 release certification. Additional VMware specialisms, e.g.: vRealize Automation (Aria Automation) vRealize Operations (Aria Operations) Practical automation skills using PowerShell, Python or JavaScript. Experience working on large?scale cloud or infrastructure transformation projects.

Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments

Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)

Job Title: Business Development Manager Location: Swindon SN1 2NR, UK Company Overview: Verelogic Solutions is a leading provider of IT services and products, delivering innovative and tailored solutions to businesses of all sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a commercially driven Business Development Manager to join our team at Verelogic Solutions. This role will be pivotal in managing and growing key customer accounts, driving revenue, and positioning high-value IT services engagements. The successful candidate will combine account management, pre-sales, and solutions sales , taking ownership of customer relationships while also proactively identifying and securing new business opportunities. You will work closely with technical consultants to deliver tailored solutions that align with customer objectives and business needs. Key Responsibilities: - Manage and grow a portfolio of customer accounts, with responsibility for revenue generation and pipeline development. - Proactively identify and secure new business opportunities within both existing and new customers. - Identify, develop, and close opportunities across cloud, infrastructure, and modern workplace solutions. - Build and maintain strong relationships with key stakeholders, including IT leadership and decision-makers. - Lead customer discussions to understand business challenges and position appropriate IT solutions. - Develop and present compelling proposals, ensuring solutions are aligned to customer requirements. - Collaborate with technical teams to scope, design, and deliver high-quality solutions and Statements of Work (SoW). - Manage the full sales lifecycle from initial engagement through to deal closure and beyond. - Maintain a consistent pipeline of opportunities to meet and exceed revenue targets. - Work with partners and vendors to support solution delivery and opportunity progression. - Ensure strong commercial governance, including pricing, deal structuring, and margin protection. Required Experience: - Proven experience in a Business Development Manager, Account Manager, or pre-sales role within an IT services or consultancy environment. - Strong track record of meeting or exceeding revenue targets, including new business generation. - Experience in solutions sales, with the ability to identify and convert opportunities into revenue. - Good understanding of enterprise IT solutions (e.g. cloud, infrastructure, end-user computing). - Experience engaging with both technical teams and senior business stakeholders. - Strong communication, negotiation, and relationship-building skills. Additional Qualifications: - Commercially aware with strong deal-shaping capability. - Ability to manage multiple opportunities and priorities effectively. - Experience working with partners or within a channel-led environment. - Familiarity with Microsoft, AWS, or similar technology ecosystems. - Experience using CRM systems to manage pipeline and sales activity. Benefits: - Comprehensive training and ongoing support to develop your skills. - A structured career progression plan with clear growth opportunities. - Highly competitive base salary with an exceptional, uncapped commission structure. - Opportunity to work on high-value, impactful IT transformation projects. - A supportive and collaborative team environment.

Network Manager West London Full Time Permanent We re working with one of London s most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You ll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation s technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you ll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they re looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure

Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm

IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Location: London Hybrid (Remote with occasional onsite) Salary: Competitive + Benefits Permanent: 2-Year Apprenticeship, Full-time Key Essential Skills: Strong motivation and enthusiasm for a long-term career in IT. Interest in Identity & Access Management and information security principles (training will be provided). Basic understanding of Microsoft Office tools and general IT familiarity. Excellent communication skills, with the ability to work as part of a team. Proactive, organised, and eager to learn technical concepts quickly. Training & Career Development Comprehensive 2-year apprenticeship programme with structured milestones. Full technical training in IAM, including Microsoft Entra/Active Directory, role-based access control (RBAC), and audit processes Mentorship from experienced IAM professionals. Opportunities to gain industry-recognised certifications (eg, ITIL, IAM-specific qualifications). A clear Pathway to becoming an Identity & Access Manager within Thebes Technology. Overview: Thebes Technology is offering an exciting 2-year apprenticeship programme for an ambitious and motivated Junior IT Business Administrator. This role is designed for individuals who may not yet have the technical skills but are eager to build a long-term career in Identity and Access Management (IAM). Full training, mentoring, and hands-on experience will be provided to help you develop into a skilled Identity & Access Manager. Role & Responsibilities: Support IT administration tasks, including user account creation, access permissions, and system documentation. Assist with Joiner-Mover-Leaver (JML) processes, access requests, and approvals. Contribute to maintaining and refining IT and IAM standards and workflows. Collaborate with senior IAM professionals and cross-functional teams to learn and support best practices. Help prepare and maintain audit trails and compliance documentation. Monitor service requests, escalating issues to senior team members when needed. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organisation into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritises quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialise in strategic IT consultancy, efficient project execution, ITaaS management and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimisation, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.