We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Product Manager - Payments Experience We re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements. Collaborate with marketing, UX/UI, and development teams to refine the customer journey. Gather and act on user feedback to improve features and the overall experience. Liaise with internal teams and senior leadership to align product strategies with business goals. Key Requirements Proven experience as a Product Owner, Product Manager, or Digital Lead in a customer-focused role. Strong background in digital product development, ideally within financial services, fintech, or subscription-based businesses. Experience with customer engagement, retention strategies, or payments platforms, depending on the role. Familiarity with budgeting tools, personal finance apps, or financial transaction systems. Data-driven mindset with the ability to analyse user behaviour and make informed product decisions. Excellent stakeholder management and communication skills. Why Join? Opportunity to shape a key digital product and deliver real customer value. Work within a growing, innovative team with a strong digital presence. Competitive salary and benefits package. If you have a passion for customer experience, digital engagement, or building seamless financial journeys, we d love to hear from you! Product Manager Payments Experience
02/04/2026
Full time
Product Manager - Payments Experience We re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements. Collaborate with marketing, UX/UI, and development teams to refine the customer journey. Gather and act on user feedback to improve features and the overall experience. Liaise with internal teams and senior leadership to align product strategies with business goals. Key Requirements Proven experience as a Product Owner, Product Manager, or Digital Lead in a customer-focused role. Strong background in digital product development, ideally within financial services, fintech, or subscription-based businesses. Experience with customer engagement, retention strategies, or payments platforms, depending on the role. Familiarity with budgeting tools, personal finance apps, or financial transaction systems. Data-driven mindset with the ability to analyse user behaviour and make informed product decisions. Excellent stakeholder management and communication skills. Why Join? Opportunity to shape a key digital product and deliver real customer value. Work within a growing, innovative team with a strong digital presence. Competitive salary and benefits package. If you have a passion for customer experience, digital engagement, or building seamless financial journeys, we d love to hear from you! Product Manager Payments Experience
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
01/04/2026
Contractor
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
Title: Project Manager Location: London (onsite role) Contract Type: 40 hours per week, Fixed term Agency contract Inside IR35 Duration: 8 months with extensions Compensation: £45-50 per hour (negotiable depending on experience) Role Overview : In this role, you will be driving pioneer custom sponsorship initiatives connecting Client s IPs with key EU brands from start to finish. You will identify partnership opportunities that align client s content with brand objectives across customer journeys and partner closely with creative, product and account experts as the Project Lead. As Solutions Manager you will develop and manage innovative IP-to-brand partnerships at scale that set the stage for superior advertiser performance while delighting our customers. This is an opportunity for you to join one of a large company s key businesses, to thrive in a start-up environment that drives innovation across the advertising organization. We are looking for someone who is ready to roll-up their sleeves and join a tightly knit team that is tackling really exciting and challenging projects. Key job responsibilities - Technically validate and thoroughly scope a variety of different IP partnership experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex IP-to-brand sponsorship campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new IP partnership innovations that are outside of our standard product card by engaging with brands, creative teams and management to deliver unique solutions for our strategic advertising partners - Manage ad hoc requests for new IP sponsorship concepts that can be delivered rapidly in a quickly and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of IP partnership opportunities to drive forward required solutions Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit - Develop overall solution plans that meet operational requirements, project manage the execution of custom IP sponsorship solutions and ensure that stakeholders have all the inputs required - Present confidently to senior management, external brand partners, and other large audiences Basic Qualifications - Experience in digital advertising and client facing roles - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization
01/04/2026
Contractor
Title: Project Manager Location: London (onsite role) Contract Type: 40 hours per week, Fixed term Agency contract Inside IR35 Duration: 8 months with extensions Compensation: £45-50 per hour (negotiable depending on experience) Role Overview : In this role, you will be driving pioneer custom sponsorship initiatives connecting Client s IPs with key EU brands from start to finish. You will identify partnership opportunities that align client s content with brand objectives across customer journeys and partner closely with creative, product and account experts as the Project Lead. As Solutions Manager you will develop and manage innovative IP-to-brand partnerships at scale that set the stage for superior advertiser performance while delighting our customers. This is an opportunity for you to join one of a large company s key businesses, to thrive in a start-up environment that drives innovation across the advertising organization. We are looking for someone who is ready to roll-up their sleeves and join a tightly knit team that is tackling really exciting and challenging projects. Key job responsibilities - Technically validate and thoroughly scope a variety of different IP partnership experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex IP-to-brand sponsorship campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new IP partnership innovations that are outside of our standard product card by engaging with brands, creative teams and management to deliver unique solutions for our strategic advertising partners - Manage ad hoc requests for new IP sponsorship concepts that can be delivered rapidly in a quickly and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of IP partnership opportunities to drive forward required solutions Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit - Develop overall solution plans that meet operational requirements, project manage the execution of custom IP sponsorship solutions and ensure that stakeholders have all the inputs required - Present confidently to senior management, external brand partners, and other large audiences Basic Qualifications - Experience in digital advertising and client facing roles - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization
Senior Agile Delivery Manager (Contract - Inside IR35) Newcastle, Leeds or Birmingham (Hybrid - 60% onsite) 12-month contract We are seeking an experienced Senior Agile Delivery Manager to lead the hands-on delivery of software within a modern engineering environment. This is a delivery-focused role, requiring active day-to-day engagement with engineering teams. You will act as a Scrum Master, lead agile ceremonies, manage risks and dependencies, and ensure consistent delivery of high-quality digital products. Key Requirements: Proven experience delivering software in agile environments Hands-on Scrum Master / Delivery Manager experience Strong stakeholder management and delivery leadership Experience working with modern engineering practices (CI/CD, cloud, DevOps) Excellent Jira proficiency Role falls inside IR35, successful candidates will be required to work through an approved Umbrella company and undertake BPSS clearance
01/04/2026
Contractor
Senior Agile Delivery Manager (Contract - Inside IR35) Newcastle, Leeds or Birmingham (Hybrid - 60% onsite) 12-month contract We are seeking an experienced Senior Agile Delivery Manager to lead the hands-on delivery of software within a modern engineering environment. This is a delivery-focused role, requiring active day-to-day engagement with engineering teams. You will act as a Scrum Master, lead agile ceremonies, manage risks and dependencies, and ensure consistent delivery of high-quality digital products. Key Requirements: Proven experience delivering software in agile environments Hands-on Scrum Master / Delivery Manager experience Strong stakeholder management and delivery leadership Experience working with modern engineering practices (CI/CD, cloud, DevOps) Excellent Jira proficiency Role falls inside IR35, successful candidates will be required to work through an approved Umbrella company and undertake BPSS clearance
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
01/04/2026
Full time
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - 35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS This is a high-impact Digital leadership role embedded within one of the UK's most advanced aerospace manufacturing environments. Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership. The Opportunity You will own the Digital relationship with Operations. Not as support. As a strategic enabler. You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value. This is a role for someone who understands that in aerospace manufacturing: Downtime is expensive. Cyber risk is operational risk. Legacy systems slow innovation. Governance matters. Change requires influence. What You Will Own Full Digital stakeholder leadership for the Filton Plant Site-level Digital roadmap aligned to production strategy Demand management and prioritisation Coordination of SAP, infrastructure, digital workplace and shopfloor deployments OT cyber maturity improvement Incident governance (RCA, PPS, MTTR reduction) Supplier performance management Legacy system decommissioning Digital4Operations community leadership You will operate at the intersection of: Operations Maintenance Cyber Security IT/OT Central Digital Product Lines What We're Looking For Strong background in Digital/IT leadership within industrial manufacturing Experience working in live production environments (aerospace preferred) Exposure to IT/OT convergence Understanding of operational cyber risk Proven stakeholder management at senior plant level Ability to challenge status quo and drive change
01/04/2026
Contractor
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - 35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS This is a high-impact Digital leadership role embedded within one of the UK's most advanced aerospace manufacturing environments. Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership. The Opportunity You will own the Digital relationship with Operations. Not as support. As a strategic enabler. You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value. This is a role for someone who understands that in aerospace manufacturing: Downtime is expensive. Cyber risk is operational risk. Legacy systems slow innovation. Governance matters. Change requires influence. What You Will Own Full Digital stakeholder leadership for the Filton Plant Site-level Digital roadmap aligned to production strategy Demand management and prioritisation Coordination of SAP, infrastructure, digital workplace and shopfloor deployments OT cyber maturity improvement Incident governance (RCA, PPS, MTTR reduction) Supplier performance management Legacy system decommissioning Digital4Operations community leadership You will operate at the intersection of: Operations Maintenance Cyber Security IT/OT Central Digital Product Lines What We're Looking For Strong background in Digital/IT leadership within industrial manufacturing Experience working in live production environments (aerospace preferred) Exposure to IT/OT convergence Understanding of operational cyber risk Proven stakeholder management at senior plant level Ability to challenge status quo and drive change
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role Be willing to learn how to resolve technical issues. . Demonstrate an interest in Cyber Security. . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role Be willing to learn how to resolve technical issues. . Demonstrate an interest in Cyber Security. . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role . Be willing to learn how to resolve technical issues. . Demonstrate an interest in Cyber Security. . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role . Be willing to learn how to resolve technical issues. . Demonstrate an interest in Cyber Security. . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
01/04/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the department. You'll spend a lot of time working closely with Architects, SRE's, Delivery Managers and Product Managers, bouncing ideas around and shaping cloud solutions that are stable, secure and ready to scale. Much of the work is about making sure everything we build or run lines up with the organisation's technical standards and security expectations, so there's always a bit of problem solving and forward planning involved. Some days you're deep in designing or delivering new cloud services; other days you're looking after the platforms already in place - tuning performance, improving resilience or jumping in to resolve incidents when something unexpected pops up. You're the person the team turns to when things get complicated, offering guidance to junior engineers and helping users understand what's going on behind the scenes. There's also a steady rhythm of spotting ways to make services better, putting together improvement plans and seeing them through so the cloud environment keeps evolving. It's the kind of role where you're both building the future and keeping the present stable, all within a huge organisation that feels a lot like an enterprise scale tech company, just one that sits right at the centre of government. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Location Newport, NP10 8QQ About the job Job summary Senior DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices. Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability. Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production. Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc. Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation. Attending Team and Agile Scrum ceremonies. Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion. Promoting and encouraging the use of test automation and infrastructure-as-code within delivery teams. Person specification Essential Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture. Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration. Experience with automated testing and embedding this in CI/CD pipelines. Demonstrable experience in service support including troubleshooting and incident resolution. Experience in identification and tracking of risks and issues. Experience of knowledge sharing and mentoring junior members of the team. Technical Essential Substantial development or scripting experience in one or more of the following: Python Bash PowerShell Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools. Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent: Python Net Core / C# NextJs / Node frontend Experience with Infrastructure as Code such as Terraform Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent. Experience in managing and supporting distributed source code repositories (Git). Experience of consuming cloud platform resources (Microsoft Azure preferred).
01/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices. Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability. Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production. Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc. Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation. Attending Team and Agile Scrum ceremonies. Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion. Promoting and encouraging the use of test automation and infrastructure-as-code within delivery teams. Person specification Essential Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture. Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration. Experience with automated testing and embedding this in CI/CD pipelines. Demonstrable experience in service support including troubleshooting and incident resolution. Experience in identification and tracking of risks and issues. Experience of knowledge sharing and mentoring junior members of the team. Technical Essential Substantial development or scripting experience in one or more of the following: Python Bash PowerShell Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools. Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent: Python Net Core / C# NextJs / Node frontend Experience with Infrastructure as Code such as Terraform Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent. Experience in managing and supporting distributed source code repositories (Git). Experience of consuming cloud platform resources (Microsoft Azure preferred).
Government Digital & Data
Bristol, Gloucestershire
Location Bristol About the job Job summary We're looking for a Senior Delivery Manager to lead complex digital projects that improve how people experience the planning system. You'll work with multidisciplinary teams to deliver high quality digital products and help us shape modern, user centred services across the Planning Inspectorate. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Delivery Manager, you'll guide the delivery of digital products from initial discovery through to live service. You'll work with product owners, software engineers, testers and other specialists to understand user needs, plan delivery, and maintain momentum across multiple workstreams. You'll build strong relationships with stakeholders, support your team to remove blockers, and ensure delivery remains aligned to technical, security and organisational requirements. You'll also mentor Delivery Managers and contribute to continuous improvement across the wider Digital & Data function. Your responsibilities will include: Leading the end to end delivery of complex digital projects, ensuring progress against agreed time, cost and quality expectations. Supporting multidisciplinary teams to deliver user focused products and enhancements. Managing risks, issues, dependencies and change using appropriate digital delivery tools and processes. Facilitating agile ceremonies, tracking delivery metrics, and resolving blockers. Working with architecture, infrastructure and security teams to ensure designs meet organisational standards. Planning releases into production, including go/no go reviews and transition into live service. Monitoring and forecasting budgets, resources and delivery plans. Building effective stakeholder relationships and ensuring clear, accessible communication. Coaching and supporting Delivery Managers to develop their practice. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest This role is being advertised at SEO grade with a starting salary of £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available. Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. Person specification Essential Criteria In depth understanding of the full Software Delivery Lifecycle. Experience delivering digital products using agile and/or Waterfall approaches. Practical experience of agile delivery management (lead sift criteria) Experience managing delivery across a suite of digital products. A proven ability to clearly communicate technical and complex matters to different audiences. Experience using development methodologies such as Agile or RUP. Demonstratable awareness of digital security standards. Success Profiles - Behaviours (assessed at sift and Interview) Communicating and Influencing Delivering at Pace Managing a Quality Service Seeing the Big Picture Experience (assessed at interview) Evidence of delivering digital products across the full lifecycle. Practical experience of agile delivery management. Experience working with multidisciplinary teams to deliver technical solutions. Ability to communicate complex information clearly. Technical (assessed at interview) A Jira board activity will test your ability to interpret delivery information and discuss priorities, risks and next steps. For guidance on how to structure your application please visit: About the application process , Civil Service Careers
01/04/2026
Full time
Location Bristol About the job Job summary We're looking for a Senior Delivery Manager to lead complex digital projects that improve how people experience the planning system. You'll work with multidisciplinary teams to deliver high quality digital products and help us shape modern, user centred services across the Planning Inspectorate. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Delivery Manager, you'll guide the delivery of digital products from initial discovery through to live service. You'll work with product owners, software engineers, testers and other specialists to understand user needs, plan delivery, and maintain momentum across multiple workstreams. You'll build strong relationships with stakeholders, support your team to remove blockers, and ensure delivery remains aligned to technical, security and organisational requirements. You'll also mentor Delivery Managers and contribute to continuous improvement across the wider Digital & Data function. Your responsibilities will include: Leading the end to end delivery of complex digital projects, ensuring progress against agreed time, cost and quality expectations. Supporting multidisciplinary teams to deliver user focused products and enhancements. Managing risks, issues, dependencies and change using appropriate digital delivery tools and processes. Facilitating agile ceremonies, tracking delivery metrics, and resolving blockers. Working with architecture, infrastructure and security teams to ensure designs meet organisational standards. Planning releases into production, including go/no go reviews and transition into live service. Monitoring and forecasting budgets, resources and delivery plans. Building effective stakeholder relationships and ensuring clear, accessible communication. Coaching and supporting Delivery Managers to develop their practice. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest This role is being advertised at SEO grade with a starting salary of £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available. Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. Person specification Essential Criteria In depth understanding of the full Software Delivery Lifecycle. Experience delivering digital products using agile and/or Waterfall approaches. Practical experience of agile delivery management (lead sift criteria) Experience managing delivery across a suite of digital products. A proven ability to clearly communicate technical and complex matters to different audiences. Experience using development methodologies such as Agile or RUP. Demonstratable awareness of digital security standards. Success Profiles - Behaviours (assessed at sift and Interview) Communicating and Influencing Delivering at Pace Managing a Quality Service Seeing the Big Picture Experience (assessed at interview) Evidence of delivering digital products across the full lifecycle. Practical experience of agile delivery management. Experience working with multidisciplinary teams to deliver technical solutions. Ability to communicate complex information clearly. Technical (assessed at interview) A Jira board activity will test your ability to interpret delivery information and discuss priorities, risks and next steps. For guidance on how to structure your application please visit: About the application process , Civil Service Careers
