We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
02/04/2026
Full time
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
01/04/2026
Full time
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Delivery Manager Position Description At CGI, we lead secure, business-critical programmes that transform the UK's most vital sectors. As a Delivery Manager, you will take ownership of complex Agile initiatives, orchestrating multidisciplinary teams to deliver measurable outcomes that drive client success. We empower our professionals to shape delivery strategy, foster high-performing cultures, and build trusted partnerships that create lasting impact. Working within a collaborative, supportive environment, you will have the freedom to innovate, strengthen governance, and continuously improve how we deliver value - playing a key role in shaping the future of digital transformation across government and industry. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Newcastle Your future duties and responsibilities In this role, you will take full ownership of complex, multi-team technology deliveries, ensuring clear scope, structured planning, disciplined execution, and transparent reporting. You will create the conditions for high-performing teams to thrive, embedding effective Agile practices while balancing governance, risk management, and commercial oversight. By building trusted client relationships and leading blended teams across CGI, client, and third-party suppliers, you will drive measurable outcomes and continuous improvement across programmes. You will play a key role in shaping delivery approaches, supporting growth initiatives, and strengthening delivery maturity across accounts. With the backing of a collaborative delivery community, you will be empowered to innovate, share best practice, and elevate standards across the organisation. Key responsibilities: Lead & Deliver complex programmes to agreed scope, schedule, budget, and quality Inspire & Align blended, multi-supplier teams, setting clear ways of working and removing impediments Embed & Evolve Agile practices, facilitating cross-team events and driving continuous improvement Own & Manage RAID, dependencies, governance controls, and stakeholder communications Forecast & Optimise financial performance, including revenue, margin, cash flow, and change control Assure & Protect quality and non-functional requirements, including security, resilience, and service readiness Shape & Grow proposals, estimates, delivery approaches, and statements of work Coach & Uplift delivery maturity, stakeholder engagement, and outcome-based ways of working Required qualifications to be successful in this role You will bring significant experience leading complex technology deliveries in client-facing environments. You combine strong stakeholder leadership with disciplined governance, commercial awareness, and a focus on delivering measurable value. You are confident guiding multidisciplinary teams, managing competing priorities, and fostering a culture of accountability and continuous improvement. You should have: Extensive experience in Agile delivery management at team and multi-team level Strong knowledge of end-to-end governance including planning, RAID, change control, and acceptance into service Proven financial management experience, including forecasting, revenue and margin control Demonstrable ability to manage senior stakeholders and resolve complex issues Experience leading blended teams across distributed and multi-supplier models Practical experience coaching teams in Agile practices and continuous improvement It would be advantageous to have: Experience within regulated or secure environments Familiarity with Jira, Azure DevOps and MS Project Certifications such as PRINCE2 Practitioner, PMP, PSM II, A-CSM, or SAFe Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Delivery Manager Position Description At CGI, we lead secure, business-critical programmes that transform the UK's most vital sectors. As a Delivery Manager, you will take ownership of complex Agile initiatives, orchestrating multidisciplinary teams to deliver measurable outcomes that drive client success. We empower our professionals to shape delivery strategy, foster high-performing cultures, and build trusted partnerships that create lasting impact. Working within a collaborative, supportive environment, you will have the freedom to innovate, strengthen governance, and continuously improve how we deliver value - playing a key role in shaping the future of digital transformation across government and industry. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Newcastle Your future duties and responsibilities In this role, you will take full ownership of complex, multi-team technology deliveries, ensuring clear scope, structured planning, disciplined execution, and transparent reporting. You will create the conditions for high-performing teams to thrive, embedding effective Agile practices while balancing governance, risk management, and commercial oversight. By building trusted client relationships and leading blended teams across CGI, client, and third-party suppliers, you will drive measurable outcomes and continuous improvement across programmes. You will play a key role in shaping delivery approaches, supporting growth initiatives, and strengthening delivery maturity across accounts. With the backing of a collaborative delivery community, you will be empowered to innovate, share best practice, and elevate standards across the organisation. Key responsibilities: Lead & Deliver complex programmes to agreed scope, schedule, budget, and quality Inspire & Align blended, multi-supplier teams, setting clear ways of working and removing impediments Embed & Evolve Agile practices, facilitating cross-team events and driving continuous improvement Own & Manage RAID, dependencies, governance controls, and stakeholder communications Forecast & Optimise financial performance, including revenue, margin, cash flow, and change control Assure & Protect quality and non-functional requirements, including security, resilience, and service readiness Shape & Grow proposals, estimates, delivery approaches, and statements of work Coach & Uplift delivery maturity, stakeholder engagement, and outcome-based ways of working Required qualifications to be successful in this role You will bring significant experience leading complex technology deliveries in client-facing environments. You combine strong stakeholder leadership with disciplined governance, commercial awareness, and a focus on delivering measurable value. You are confident guiding multidisciplinary teams, managing competing priorities, and fostering a culture of accountability and continuous improvement. You should have: Extensive experience in Agile delivery management at team and multi-team level Strong knowledge of end-to-end governance including planning, RAID, change control, and acceptance into service Proven financial management experience, including forecasting, revenue and margin control Demonstrable ability to manage senior stakeholders and resolve complex issues Experience leading blended teams across distributed and multi-supplier models Practical experience coaching teams in Agile practices and continuous improvement It would be advantageous to have: Experience within regulated or secure environments Familiarity with Jira, Azure DevOps and MS Project Certifications such as PRINCE2 Practitioner, PMP, PSM II, A-CSM, or SAFe Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
A strategic Head of Finance & Infrastructure role combining hands-on financial leadership with oversight of key internal support functions. Ideal for someone passionate about using their expertise to strengthen a charity that delivers life-changing support across the UK. Client Details This role sits within a long-established, highly respected York-based charity dedicated to improving the lives of people and those around them. Operating independently within a wider national network, they have a strong reputation, a compassionate team and a clear mission to create a community where everyone can live with dignity, opportunity and meaningful support. Description Key Responsibilities Finance Leadership (c.60%) Lead budgeting, forecasting, cashflow and long-term financial planning. Produce accurate monthly management accounts, balance sheet analysis and year-end statutory accounts. Oversee VAT, Gift Aid, procurement, reserves, audit and compliance processes. Provide financial modelling, costing, risk analysis and support for tenders, funding bids and service development. Lead payroll and ensure timely payments to staff, HMRC and pension providers. Support and train non-finance managers in budget ownership and financial literacy. Infrastructure Leadership (c.30%) Oversee estates, health & safety, ICT, information governance and data/reporting functions. Ensure compliant, safe and fit-for-purpose premises and digital systems. Lead organisational risk management and business continuity planning. Champion environmental sustainability and continuous improvement. Leadership & Strategic Contribution (c.10%) Act as a key member of the Senior Leadership Team. Present reports to committees and the Board. Drive policy, quality, compliance and organisational insight initiatives. Profile You'll be an experienced finance leader with strong management accounting skills and the ability to produce and interpret high-quality financial information. You'll be confident leading teams, improving processes and supporting colleagues across the organisation. Strong communication, stakeholder engagement, organisational skills and a collaborative approach are essential. Charity experience is helpful but not required - what matters most is your commitment, professionalism and desire to make a real social impact. Job Offer Salary: £39,527 (FTE) Full-time, permanent role (35 hours) with flexibility Hybrid working - York office + home Opportunity to lead finance and infrastructure for a respected, values-driven charity A genuinely meaningful leadership role with visible community impact Supportive CEO, committed Board and passionate team Clear strategic priorities and the chance to shape future direction 5 weeks + 1 day annual leave, plus bank holidays The opportunity to directly improve the lives of older people across York
01/04/2026
Full time
A strategic Head of Finance & Infrastructure role combining hands-on financial leadership with oversight of key internal support functions. Ideal for someone passionate about using their expertise to strengthen a charity that delivers life-changing support across the UK. Client Details This role sits within a long-established, highly respected York-based charity dedicated to improving the lives of people and those around them. Operating independently within a wider national network, they have a strong reputation, a compassionate team and a clear mission to create a community where everyone can live with dignity, opportunity and meaningful support. Description Key Responsibilities Finance Leadership (c.60%) Lead budgeting, forecasting, cashflow and long-term financial planning. Produce accurate monthly management accounts, balance sheet analysis and year-end statutory accounts. Oversee VAT, Gift Aid, procurement, reserves, audit and compliance processes. Provide financial modelling, costing, risk analysis and support for tenders, funding bids and service development. Lead payroll and ensure timely payments to staff, HMRC and pension providers. Support and train non-finance managers in budget ownership and financial literacy. Infrastructure Leadership (c.30%) Oversee estates, health & safety, ICT, information governance and data/reporting functions. Ensure compliant, safe and fit-for-purpose premises and digital systems. Lead organisational risk management and business continuity planning. Champion environmental sustainability and continuous improvement. Leadership & Strategic Contribution (c.10%) Act as a key member of the Senior Leadership Team. Present reports to committees and the Board. Drive policy, quality, compliance and organisational insight initiatives. Profile You'll be an experienced finance leader with strong management accounting skills and the ability to produce and interpret high-quality financial information. You'll be confident leading teams, improving processes and supporting colleagues across the organisation. Strong communication, stakeholder engagement, organisational skills and a collaborative approach are essential. Charity experience is helpful but not required - what matters most is your commitment, professionalism and desire to make a real social impact. Job Offer Salary: £39,527 (FTE) Full-time, permanent role (35 hours) with flexibility Hybrid working - York office + home Opportunity to lead finance and infrastructure for a respected, values-driven charity A genuinely meaningful leadership role with visible community impact Supportive CEO, committed Board and passionate team Clear strategic priorities and the chance to shape future direction 5 weeks + 1 day annual leave, plus bank holidays The opportunity to directly improve the lives of older people across York
Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. As the Principal Software Solutions Architect, you'll be the technical authority responsible for defining, governing, and evolving the end-to-end architecture of our "AI First" platform, ensuring architectural consistency, secure-by-design principles, and long-term scalability across all engineering squads. Working closely with the Engineering Manager, Cloud & Platform Engineering Lead, and Product leadership, this role shapes our architectural strategy, drives technical excellence, and provides deep guidance to multiple autonomous squads as we scale towards high-performing, cloud-native teams. The Architect balances hands-on solution design, strategic planning, technical oversight, and stakeholder collaboration to keep the platform robust, secure, and ready for future growth. This role defines the architectural backbone that enables the entire engineering organisation to scale effectively. As we transition to multiple autonomous squads, you will ensure our systems remain leading edge, secure, resilient, and consistent enabling rapid product delivery while maintaining high standards of engineering excellence. You will leave an enduring impact on the platform's foundations, influencing everything from service boundaries to reliability strategies and cloud platform design. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Team Leadership & Scaling Define and maintain the technical architecture vision and roadmap across all squads. Ensure alignment of architecture with business goals, engineering strategy, and long-term scalability. Drive system-wide architectural decisions, providing clear technical direction for squads. Evaluate emerging technologies and propose solutions that improve scalability, performance, and developer productivity. Mentor senior engineers and influence technical leaders across the organisation. Secure-by-Design & Compliance Embed secure-by-design principles into architectural decisions. Ensure threat modelling is performed for new features and major changes. Champion secure coding standards and integration of security testing into the delivery pipeline. Collaborate with security and compliance stakeholders to ensure solutions meet regulatory and governance requirements. Promote design patterns that minimise risk across distributed systems. Solution Design & Governance Own the end-to-end architectural design for major platform components and new product capabilities, with a focus on AI First. Work closely with Engineering Manager and Engineering Team Leads to ensure solutions are consistent, secure, and scalable. Lead architecture reviews and ensure adherence to design standards, technical patterns, and best practices. Produce solution blueprints, reference architectures, and technical documentation. Validate that all solutions support operational excellence, reliability, and maintainability. Cloud, Infrastructure, and Platform Architecture Define scalable service-based architectures leveraging cloud-native patterns. Work with the Lead SRE to ensure architectural designs account for: Observability (metrics, logs, tracing) Reliability (SLIs, SLOs, failover) CI/CD automation Infrastructure as code and environment design Drive optimisation of compute, storage, and network resources across cloud platforms (Azure/AWS). Engineering Collaboration & Technical Enablement Partner with Engineering Manager to ensure squads have clear architectural guidance. Support teams in breaking down complex technical problems into executable, scalable solutions. Provide architectural input into backlog refinement, release planning, and prioritisation. Act as the primary facilitator for cross-team architectural decision-making. Communicate architectural decisions, trade-offs, and risks to both technical and non-technical stakeholders. Continuous Improvement & Technology Standards Define and maintain engineering standards, reusable patterns, and architectural principles. Champion continuous improvement across code quality, security, performance, and operational readiness. Foster a culture of technical excellence, experimentation, and innovation. Skills & Experience Essential: Proven experience as a Principal Architect, Solutions Architect, or Senior Engineer leading architectural decisions in complex systems. Strong understanding of AI technologies such as agents and models for both accelerated design & delivery as well as delivery of product capabilities. Strong background in cloud-native architectures (microservices, event-driven, distributed systems). Deep understanding of secure-by-design principles, threat modelling, cryptography basics, and modern security practices. Experience with API design, integration patterns, and domain-driven design (DDD) and Event Driven Design. Ability to influence without authority and collaborate effectively across engineering, SRE, product, and leadership teams. Exceptional communication skills, capable of simplifying complex technical topics for diverse stakeholders. Extensive experience with modern programming platforms and frameworks (e.g., Node.js, C# .NET, React). Strong grounding in cloud platforms (AWS/Azure), including networking, identity, observability, and cost optimisation. Desirable: Experience designing solutions in regulated or compliance-driven industries. Background in DevOps, platform engineering, or SRE practices. Experience scaling architectures to support high-growth environments. Certification in cloud or architecture frameworks (AWS SA Pro, Azure Architect Expert, TOGAF, etc.).
01/04/2026
Full time
Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. As the Principal Software Solutions Architect, you'll be the technical authority responsible for defining, governing, and evolving the end-to-end architecture of our "AI First" platform, ensuring architectural consistency, secure-by-design principles, and long-term scalability across all engineering squads. Working closely with the Engineering Manager, Cloud & Platform Engineering Lead, and Product leadership, this role shapes our architectural strategy, drives technical excellence, and provides deep guidance to multiple autonomous squads as we scale towards high-performing, cloud-native teams. The Architect balances hands-on solution design, strategic planning, technical oversight, and stakeholder collaboration to keep the platform robust, secure, and ready for future growth. This role defines the architectural backbone that enables the entire engineering organisation to scale effectively. As we transition to multiple autonomous squads, you will ensure our systems remain leading edge, secure, resilient, and consistent enabling rapid product delivery while maintaining high standards of engineering excellence. You will leave an enduring impact on the platform's foundations, influencing everything from service boundaries to reliability strategies and cloud platform design. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Team Leadership & Scaling Define and maintain the technical architecture vision and roadmap across all squads. Ensure alignment of architecture with business goals, engineering strategy, and long-term scalability. Drive system-wide architectural decisions, providing clear technical direction for squads. Evaluate emerging technologies and propose solutions that improve scalability, performance, and developer productivity. Mentor senior engineers and influence technical leaders across the organisation. Secure-by-Design & Compliance Embed secure-by-design principles into architectural decisions. Ensure threat modelling is performed for new features and major changes. Champion secure coding standards and integration of security testing into the delivery pipeline. Collaborate with security and compliance stakeholders to ensure solutions meet regulatory and governance requirements. Promote design patterns that minimise risk across distributed systems. Solution Design & Governance Own the end-to-end architectural design for major platform components and new product capabilities, with a focus on AI First. Work closely with Engineering Manager and Engineering Team Leads to ensure solutions are consistent, secure, and scalable. Lead architecture reviews and ensure adherence to design standards, technical patterns, and best practices. Produce solution blueprints, reference architectures, and technical documentation. Validate that all solutions support operational excellence, reliability, and maintainability. Cloud, Infrastructure, and Platform Architecture Define scalable service-based architectures leveraging cloud-native patterns. Work with the Lead SRE to ensure architectural designs account for: Observability (metrics, logs, tracing) Reliability (SLIs, SLOs, failover) CI/CD automation Infrastructure as code and environment design Drive optimisation of compute, storage, and network resources across cloud platforms (Azure/AWS). Engineering Collaboration & Technical Enablement Partner with Engineering Manager to ensure squads have clear architectural guidance. Support teams in breaking down complex technical problems into executable, scalable solutions. Provide architectural input into backlog refinement, release planning, and prioritisation. Act as the primary facilitator for cross-team architectural decision-making. Communicate architectural decisions, trade-offs, and risks to both technical and non-technical stakeholders. Continuous Improvement & Technology Standards Define and maintain engineering standards, reusable patterns, and architectural principles. Champion continuous improvement across code quality, security, performance, and operational readiness. Foster a culture of technical excellence, experimentation, and innovation. Skills & Experience Essential: Proven experience as a Principal Architect, Solutions Architect, or Senior Engineer leading architectural decisions in complex systems. Strong understanding of AI technologies such as agents and models for both accelerated design & delivery as well as delivery of product capabilities. Strong background in cloud-native architectures (microservices, event-driven, distributed systems). Deep understanding of secure-by-design principles, threat modelling, cryptography basics, and modern security practices. Experience with API design, integration patterns, and domain-driven design (DDD) and Event Driven Design. Ability to influence without authority and collaborate effectively across engineering, SRE, product, and leadership teams. Exceptional communication skills, capable of simplifying complex technical topics for diverse stakeholders. Extensive experience with modern programming platforms and frameworks (e.g., Node.js, C# .NET, React). Strong grounding in cloud platforms (AWS/Azure), including networking, identity, observability, and cost optimisation. Desirable: Experience designing solutions in regulated or compliance-driven industries. Background in DevOps, platform engineering, or SRE practices. Experience scaling architectures to support high-growth environments. Certification in cloud or architecture frameworks (AWS SA Pro, Azure Architect Expert, TOGAF, etc.).
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
04/10/2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Manager role: As Operations Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/10/2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Manager, you'll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn't a position where you'll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you're an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time - Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called 'Gold Partner') and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Manager role: As Operations Manager, you'll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you'll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won't be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You'll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We're Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you ll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn t a position where you ll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you re an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called Gold Partner ) and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you ll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you ll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won t be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You ll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We re Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
02/10/2025
Full time
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you ll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn t a position where you ll get lost in the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you re an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at a glance: Operations Project Manager London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits / Incentives and Social Events Full Time Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - Microsoft Dynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally having dealt with large Consultancies. Who are we? We are a small but thriving Microsoft certified consultancy based in the heart of London, with over 20 years of expertise in delivering business-class ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called Gold Partner ) and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a supportive and progressive environment where our people are empowered to grow, succeed, and deliver excellence. The Operations Project Manager role: As Operations Project Manager, you ll take a pivotal leadership role in our small but fast-growing consultancy, combining day-to-day operational oversight with client-facing project delivery. Reporting directly to one of the Directors, you ll have the opportunity to make a tangible impact on both how we run as a business and how we deliver for our clients. In a company of our size, you won t be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You ll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and client satisfaction are achieved at the highest standards. This is a fantastic opportunity for an experienced professional from the IT / Tech consultancy space to step into a more senior position, shaping operational strategy, leading a team, and driving business-critical projects in a hands-on, influential role. Key Responsibilities: Operational Leadership • Oversee daily business operations, ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. • Stand-alone, i.e. no direct line management. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery. • Lead project review meetings with clients and internal stakeholders. Team Development & Resource Management • Lead, mentor, and inspire a growing operations and consultancy team. • Oversee consultant scheduling, timesheets, holidays, and resource allocation. • Foster collaboration and strong communication across technical and non-technical teams. Financial & Reporting Oversight • Track and report on operational and project budgets. • Provide accurate forecasting and utilisation reporting through CRM systems. • Identify opportunities for savings without compromising quality. What We re Looking For: • Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector. • Strong background in client-facing delivery and B2B engagement across SMEs and large corporations. • Demonstrated ability to lead teams and manage multiple projects simultaneously. • Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus). • Knowledge of Agile methodologies; PMP or equivalent certification is desirable. • Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
20/12/2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
05/06/2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Job description: WHAT TO EXPECT We are looking for a Cyber Security Pen Test Manager for Vehicle and ECU, you will possess Automotive Penetration Testing experience and you will be expected to take a lead role for your area of specialism and will possess the ability to be comfortable leading and directing engineers from outsourcing partners and suppliers. Jaguar Land Rover applies a Three Line of Defence Model to security and this role will manage and provide oversight of the Product Engineering Penetration Testing activities concerning ECU's and Vehicle testing in support of the Second Line of Defence within the DIGITAL Information Cybersecurity, (ICS), department. You will need to represent the ICS department in wider business discussions, and show clear traceability through standards, process definition and technical documentation. Key Accountabilities and Responsibilities Define Penetration Test Strategy from the 2nd line of Defence viewpoint for the governance of ECU and Vehicle and Offboard Penetration Testing Support the development of security testing within the Hardware in The Loop, (HiLs), test rigs supporting Product Engineering to develop further capability in this area Helping project teams to liaise with preferred suppliers Reviewing and agreeing to Penetration Test Scopes Review of Penetration Test Results and inform SOC and CISO of any high/critical risks identified via the risk governance board Collect, analyse, and prepare reports required for senior management, regulators, and other relevant stakeholders Work with Management to ensure information security risk findings are reviewed and solutions are implemented, and risks are managed Lead the escalation and resolution of risk and compliance issues with appropriate stakeholders Supporting any other identified security testing requirements concerning ECU and Vehicle Penetration Testing Monitor and measure company compliance with its Security Penetration Policies and Procedures as well as worldwide standards and laws to ensure organizational compliance WHAT YOU'LL NEED An individual who can demonstrate good capability in leadership and management Continually working hard to deliver a modern luxury experience to earn and keep our customer's trust and loyalty Embracing differences, being empathetic, welcoming challenges together empowering each other to deliver Building trust by speaking openly and honestly, listening attentively, and treating others respectfully Taking initiative and using failure as an opportunity to learn. We develop by giving + seeking honest feedback Making a difference through our results. At Jaguar Land Rover, we innovate and never lose sight of what we want to achieve An individual who can apply analytical rigour to develop and drive well-thought-out operational plans, collaborate across functions and combine a short-term, pragmatic focus with a strategic vision An individual who is resilient, energetic and enthusiastic, responds constructively to new ideas and input in a changing business environment An individual who can challenge existing thinking positively whilst building credibility and trust through experience and personal style A sophisticated communicator who can communicate directly, clearly and openly Knowledge, Skills and Experience Proven Penetration Testing experience and track record of delivery in a field relevant to the role, e.g In-Vehicle Network, (CAN, FlexRay etc.), Embedded systems security, threats and attacks within Infotainment, Telematics, Powertrains Experience in security assessment and Penetration Testing Tools within Vehicle Electrical Architecture and external interfaces such as Bluetooth, WiFi, and Mobile Communications Proven experience in Vehicle Diagnostics Understanding of Systems Engineering Principals, and Requirements development An ability to think analytically, rigorously and creatively with a commitment to quality and outstanding results Excellent written and verbal communication skills; ability to confer complex technical and procedural topics in a clear and concise form, confidently presenting to stakeholders Experience leading engineers from outsourced partners and suppliers
24/09/2022
Full time
Job description: WHAT TO EXPECT We are looking for a Cyber Security Pen Test Manager for Vehicle and ECU, you will possess Automotive Penetration Testing experience and you will be expected to take a lead role for your area of specialism and will possess the ability to be comfortable leading and directing engineers from outsourcing partners and suppliers. Jaguar Land Rover applies a Three Line of Defence Model to security and this role will manage and provide oversight of the Product Engineering Penetration Testing activities concerning ECU's and Vehicle testing in support of the Second Line of Defence within the DIGITAL Information Cybersecurity, (ICS), department. You will need to represent the ICS department in wider business discussions, and show clear traceability through standards, process definition and technical documentation. Key Accountabilities and Responsibilities Define Penetration Test Strategy from the 2nd line of Defence viewpoint for the governance of ECU and Vehicle and Offboard Penetration Testing Support the development of security testing within the Hardware in The Loop, (HiLs), test rigs supporting Product Engineering to develop further capability in this area Helping project teams to liaise with preferred suppliers Reviewing and agreeing to Penetration Test Scopes Review of Penetration Test Results and inform SOC and CISO of any high/critical risks identified via the risk governance board Collect, analyse, and prepare reports required for senior management, regulators, and other relevant stakeholders Work with Management to ensure information security risk findings are reviewed and solutions are implemented, and risks are managed Lead the escalation and resolution of risk and compliance issues with appropriate stakeholders Supporting any other identified security testing requirements concerning ECU and Vehicle Penetration Testing Monitor and measure company compliance with its Security Penetration Policies and Procedures as well as worldwide standards and laws to ensure organizational compliance WHAT YOU'LL NEED An individual who can demonstrate good capability in leadership and management Continually working hard to deliver a modern luxury experience to earn and keep our customer's trust and loyalty Embracing differences, being empathetic, welcoming challenges together empowering each other to deliver Building trust by speaking openly and honestly, listening attentively, and treating others respectfully Taking initiative and using failure as an opportunity to learn. We develop by giving + seeking honest feedback Making a difference through our results. At Jaguar Land Rover, we innovate and never lose sight of what we want to achieve An individual who can apply analytical rigour to develop and drive well-thought-out operational plans, collaborate across functions and combine a short-term, pragmatic focus with a strategic vision An individual who is resilient, energetic and enthusiastic, responds constructively to new ideas and input in a changing business environment An individual who can challenge existing thinking positively whilst building credibility and trust through experience and personal style A sophisticated communicator who can communicate directly, clearly and openly Knowledge, Skills and Experience Proven Penetration Testing experience and track record of delivery in a field relevant to the role, e.g In-Vehicle Network, (CAN, FlexRay etc.), Embedded systems security, threats and attacks within Infotainment, Telematics, Powertrains Experience in security assessment and Penetration Testing Tools within Vehicle Electrical Architecture and external interfaces such as Bluetooth, WiFi, and Mobile Communications Proven experience in Vehicle Diagnostics Understanding of Systems Engineering Principals, and Requirements development An ability to think analytically, rigorously and creatively with a commitment to quality and outstanding results Excellent written and verbal communication skills; ability to confer complex technical and procedural topics in a clear and concise form, confidently presenting to stakeholders Experience leading engineers from outsourced partners and suppliers
Director, Mergers & Acquisitions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Mergers & Acquisitions OVERVIEW: The Mastercard Operations & Technology (O&T) Mergers & Acquisitions (M&A) Technology team supports the lifecycle of M&A activities, from strategic company/partner evaluation, through due diligence, to the guidance and support of integrations. The M&A Subject Matter Expert (SME)/Architecture team is accountable for overseeing and driving the holistic approach, architecture and solutions for all the technology aspects throughout the lifecycle RESPONSIBILITIES: LEAD TECHNICAL DUE DILIGENCE FOR MASTERCARD ACQUISITIONS AND INVESTMENTS Technical Due Diligence is completed on all potential acquisition target companies. As a M&A technical SME/Architect you will partner with the program manager and be responsible for leading all the technical aspects of this phase. Due diligence includes partnering with the target company, Mastercard Operations Network & Employee Experience, Architecture and Technology, Security, Developer Tools and Experiences, Business Operations, Global Customer Care, Data Strategy/Compliance and M&A program managers to gain a detailed understanding of the technologies, policies, principles and architecture used by the target company. These findings are then reconciled with Mastercard s own policies, principles and technologies to identify where the target company aligns well, and where they fail to meet expected criteria. Following this assessment you will document the observations, recommendations and proposed integration approach, including financials, timeline and headcount requirements. DEVELOP TECHNOLOGY DESIGNS AND APPROACHES TO ACHIEVE SUCCESSFUL BUSINESS INTEGRATION AND REMEDIATION OF ISSUES FOUND DURING DUE DILIGENCE You will partner with internal and external SMEs to ensure the integration meets the minimum policy criteria set by the O&T and M&A functional leads. To achieve this you will define infrastructure, employee experience, cloud and developer strategies, standards, principles and architecture for each integration. This includes the remediation of issues and challenges identified during discovery. The final integration approach will align with Mastercard s own technologies, policies, principles and strategies, whilst also introducing newly acquired tools and processes to Mastercard as appropriate The integration design will include all resource estimates and will be used as the foundation for the integration execution post deal close. PROVIDE EXPERT CONSULTANCY TO THE M&A PROGRAM While you will not be the Program Manager and may also not lead the hands-on technical integration you will partner with the Program team, acquired entities and O&T vertical SMEs as a trusted partner, providing advice and guidance on the technology execution. You will steer the team with technical expertise throughout the integration to completion. ALL ABOUT YOU: TECHNICAL RELATIONSHIP MANAGER Your strong relationships with internal and external technology SMEs are vital to deliver the expert technical consultation required by the M&A program. Being the single interface for the M&A program to the broader technology functions helps simplify how the M&A program engages technologists and provides them an escalation point across all verticals. Your oversight of all activities will allow you to negotiate and steer change on behalf of the M&A program. Your skills will allow you to proactively drive the expansion of existing relationships and the forging of new relationships. TECHNOLOGY DELIVERY Your track record of successfully delivering complex cross-functional projects, teams or committees will be an essential foundation to support technical integration of acquired entities. You will have a breadth of technical expertise at an architectural level across multiple technology domains including network, data center, monitoring, cloud, compute, data, storage, developer experiences, security and employee experience. You will be confident working with new technologies and will have an aptitude that allows you to learn new essentials quickly. Your network of specialist vertical SMEs will allow you to dive deep as required where personal expertise may be lighter; however strong personal expertise in development tools and processes, data, and cloud would be advantageous. EXPERT COMMUNICATOR AND PRESENTER As the M&A technology subject matter expert, you will frequently be the single point of contact for your M&A program and O&T partners. Your organizational skills and extensive experience creating and delivering presentations across all levels, including senior leadership is critical to success in this role. Outside of M&A program delivery you will use your skills and partner relationships to coach and develop technical talent and project teams across Mastercard and new acquisitions, whilst helping to identify top technical talent. ADDITIONAL INFORMATION Travel as required COVID-19 Considerations We value the safety of each member of our community because we know we re all in this together. In many locations, which may change over time, we ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
23/09/2022
Full time
Director, Mergers & Acquisitions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Mergers & Acquisitions OVERVIEW: The Mastercard Operations & Technology (O&T) Mergers & Acquisitions (M&A) Technology team supports the lifecycle of M&A activities, from strategic company/partner evaluation, through due diligence, to the guidance and support of integrations. The M&A Subject Matter Expert (SME)/Architecture team is accountable for overseeing and driving the holistic approach, architecture and solutions for all the technology aspects throughout the lifecycle RESPONSIBILITIES: LEAD TECHNICAL DUE DILIGENCE FOR MASTERCARD ACQUISITIONS AND INVESTMENTS Technical Due Diligence is completed on all potential acquisition target companies. As a M&A technical SME/Architect you will partner with the program manager and be responsible for leading all the technical aspects of this phase. Due diligence includes partnering with the target company, Mastercard Operations Network & Employee Experience, Architecture and Technology, Security, Developer Tools and Experiences, Business Operations, Global Customer Care, Data Strategy/Compliance and M&A program managers to gain a detailed understanding of the technologies, policies, principles and architecture used by the target company. These findings are then reconciled with Mastercard s own policies, principles and technologies to identify where the target company aligns well, and where they fail to meet expected criteria. Following this assessment you will document the observations, recommendations and proposed integration approach, including financials, timeline and headcount requirements. DEVELOP TECHNOLOGY DESIGNS AND APPROACHES TO ACHIEVE SUCCESSFUL BUSINESS INTEGRATION AND REMEDIATION OF ISSUES FOUND DURING DUE DILIGENCE You will partner with internal and external SMEs to ensure the integration meets the minimum policy criteria set by the O&T and M&A functional leads. To achieve this you will define infrastructure, employee experience, cloud and developer strategies, standards, principles and architecture for each integration. This includes the remediation of issues and challenges identified during discovery. The final integration approach will align with Mastercard s own technologies, policies, principles and strategies, whilst also introducing newly acquired tools and processes to Mastercard as appropriate The integration design will include all resource estimates and will be used as the foundation for the integration execution post deal close. PROVIDE EXPERT CONSULTANCY TO THE M&A PROGRAM While you will not be the Program Manager and may also not lead the hands-on technical integration you will partner with the Program team, acquired entities and O&T vertical SMEs as a trusted partner, providing advice and guidance on the technology execution. You will steer the team with technical expertise throughout the integration to completion. ALL ABOUT YOU: TECHNICAL RELATIONSHIP MANAGER Your strong relationships with internal and external technology SMEs are vital to deliver the expert technical consultation required by the M&A program. Being the single interface for the M&A program to the broader technology functions helps simplify how the M&A program engages technologists and provides them an escalation point across all verticals. Your oversight of all activities will allow you to negotiate and steer change on behalf of the M&A program. Your skills will allow you to proactively drive the expansion of existing relationships and the forging of new relationships. TECHNOLOGY DELIVERY Your track record of successfully delivering complex cross-functional projects, teams or committees will be an essential foundation to support technical integration of acquired entities. You will have a breadth of technical expertise at an architectural level across multiple technology domains including network, data center, monitoring, cloud, compute, data, storage, developer experiences, security and employee experience. You will be confident working with new technologies and will have an aptitude that allows you to learn new essentials quickly. Your network of specialist vertical SMEs will allow you to dive deep as required where personal expertise may be lighter; however strong personal expertise in development tools and processes, data, and cloud would be advantageous. EXPERT COMMUNICATOR AND PRESENTER As the M&A technology subject matter expert, you will frequently be the single point of contact for your M&A program and O&T partners. Your organizational skills and extensive experience creating and delivering presentations across all levels, including senior leadership is critical to success in this role. Outside of M&A program delivery you will use your skills and partner relationships to coach and develop technical talent and project teams across Mastercard and new acquisitions, whilst helping to identify top technical talent. ADDITIONAL INFORMATION Travel as required COVID-19 Considerations We value the safety of each member of our community because we know we re all in this together. In many locations, which may change over time, we ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
Job Profile Summary Responsible for leading Business Management support for the delivery of a wide range of business activities, playing a key part in shaping the strategic direction and implementation of plans, acting as a key performance driver and advancing the agenda by working closely with the Functions, providing business oversight, operational assurance and profit and loss accountability, and ensuring that standards, policies and procedures are fit for purpose and working effectively. Job Advert Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Job Profile We are looking for next leader of VISTA, an entrepreneurial, agile, and driven team within T&S. This creative team drives innovation across the business through new capabilities: digital tools, new products, and new ways of working. We are passionate about introducing and iterating innovative technologies through partnerships with startups, and accelerating new ventures and business models, to address commercial opportunities in the business. Vista is demand led by business opportunities and pain points. We are focused on producing commercial outcomes (e.g. generating revenue, saving cost and creating efficiencies) through cutting edge digital solutions that we identify and partner with from the start-up ecosystem as well as through new digital products that we identify, accelerate and commercialise that leverage T&S' proprietary insights, capabilities or assets. As VP of Innovation Product Management, requirements and accountabilities include: Mandate to drive commercial value for T&S through digital innovation. Successful track record of working independently to implement and drive entrepreneurial approaches, change, and/or transformation. Commercial focus / closer / deal maker - driving the team to progress and land the most successful digital projects (POCs with startups) and products (new digitally-enabled solutions fit for purpose for T&S). Demonstrated experience and/or deep interest in emerging technologies and the art of the possible through digital solutions. Strong leader, collaborator and communicator - well equipped to manage a new and growing team with a wonderfully diverse set of skills and experience. Comfort leading through ambiguity without clearly defined parameters, yet results and deadline orientated. Senior relationship manager / excellent stakeholder management - with many VP and SVP interfaces across T&S' front, middle and back offices and all regions, as well as key interfaces across I&E (DCM, LP&V, DS&E) and wider bp. Outcome - oriented. Lead the prioritisation of Vista portfolio based on the commercial outcomes. KPI/benefit/impact measurement vital to success. Visionary - innovation never rests. Always looking to what's next; how can Vista evolve/improve to meet the needs of the business and future proof T&S for an increasingly digital future. Embodies and promotes an inclusive and experimental culture to enable an agile and open organisational structure, where diversity of thought is celebrated, all voices are heard and valued, whilst structure is relied on for clarity and delivery (matrix org) A connector with a strong network across T&S and an understanding of how Vista is differentiated, yet complimentary, to other innovation teams across bp (e.g. key interfaces with wider I&E) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Entity Trading & Shipping Job Family Group Business Support Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP TRADING & SHIPPING Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Join us and help us achieve these goals by: • developing and continuously evolving a globally diversified portfolio that accesses new markets, commodities and commercial opportunities • collaborating with our business groups to provide innovative commercial and marine solutions that add value to bp's assets and flows • delivering high-quality earnings and creating an organisation that is swift to identify and optimise market insights • navigating a new era of energy for our planet, by sea • acting with respect and integrity at all times, with the people we work with and the markets we operate in • maintaining a comprehensive, rigorous and holistic risk control framework that ensures we operate in a safe, compliant and efficient way at all times • empowering the deep expertise and leadership of our people
10/11/2021
Full time
Job Profile Summary Responsible for leading Business Management support for the delivery of a wide range of business activities, playing a key part in shaping the strategic direction and implementation of plans, acting as a key performance driver and advancing the agenda by working closely with the Functions, providing business oversight, operational assurance and profit and loss accountability, and ensuring that standards, policies and procedures are fit for purpose and working effectively. Job Advert Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Job Profile We are looking for next leader of VISTA, an entrepreneurial, agile, and driven team within T&S. This creative team drives innovation across the business through new capabilities: digital tools, new products, and new ways of working. We are passionate about introducing and iterating innovative technologies through partnerships with startups, and accelerating new ventures and business models, to address commercial opportunities in the business. Vista is demand led by business opportunities and pain points. We are focused on producing commercial outcomes (e.g. generating revenue, saving cost and creating efficiencies) through cutting edge digital solutions that we identify and partner with from the start-up ecosystem as well as through new digital products that we identify, accelerate and commercialise that leverage T&S' proprietary insights, capabilities or assets. As VP of Innovation Product Management, requirements and accountabilities include: Mandate to drive commercial value for T&S through digital innovation. Successful track record of working independently to implement and drive entrepreneurial approaches, change, and/or transformation. Commercial focus / closer / deal maker - driving the team to progress and land the most successful digital projects (POCs with startups) and products (new digitally-enabled solutions fit for purpose for T&S). Demonstrated experience and/or deep interest in emerging technologies and the art of the possible through digital solutions. Strong leader, collaborator and communicator - well equipped to manage a new and growing team with a wonderfully diverse set of skills and experience. Comfort leading through ambiguity without clearly defined parameters, yet results and deadline orientated. Senior relationship manager / excellent stakeholder management - with many VP and SVP interfaces across T&S' front, middle and back offices and all regions, as well as key interfaces across I&E (DCM, LP&V, DS&E) and wider bp. Outcome - oriented. Lead the prioritisation of Vista portfolio based on the commercial outcomes. KPI/benefit/impact measurement vital to success. Visionary - innovation never rests. Always looking to what's next; how can Vista evolve/improve to meet the needs of the business and future proof T&S for an increasingly digital future. Embodies and promotes an inclusive and experimental culture to enable an agile and open organisational structure, where diversity of thought is celebrated, all voices are heard and valued, whilst structure is relied on for clarity and delivery (matrix org) A connector with a strong network across T&S and an understanding of how Vista is differentiated, yet complimentary, to other innovation teams across bp (e.g. key interfaces with wider I&E) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Entity Trading & Shipping Job Family Group Business Support Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP TRADING & SHIPPING Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Join us and help us achieve these goals by: • developing and continuously evolving a globally diversified portfolio that accesses new markets, commodities and commercial opportunities • collaborating with our business groups to provide innovative commercial and marine solutions that add value to bp's assets and flows • delivering high-quality earnings and creating an organisation that is swift to identify and optimise market insights • navigating a new era of energy for our planet, by sea • acting with respect and integrity at all times, with the people we work with and the markets we operate in • maintaining a comprehensive, rigorous and holistic risk control framework that ensures we operate in a safe, compliant and efficient way at all times • empowering the deep expertise and leadership of our people
Job Profile Summary Responsible for leading Business Management support for the delivery of a wide range of business activities, playing a key part in shaping the strategic direction and implementation of plans, acting as a key performance driver and advancing the agenda by working closely with the Functions, providing business oversight, operational assurance and profit and loss accountability, and ensuring that standards, policies and procedures are fit for purpose and working effectively. Job Advert Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Job Profile We are looking for next leader of VISTA, an entrepreneurial, agile, and driven team within T&S. This creative team drives innovation across the business through new capabilities: digital tools, new products, and new ways of working. We are passionate about introducing and iterating innovative technologies through partnerships with startups, and accelerating new ventures and business models, to address commercial opportunities in the business. Vista is demand led by business opportunities and pain points. We are focused on producing commercial outcomes (e.g. generating revenue, saving cost and creating efficiencies) through cutting edge digital solutions that we identify and partner with from the start-up ecosystem as well as through new digital products that we identify, accelerate and commercialise that leverage T&S' proprietary insights, capabilities or assets. As VP of Innovation Product Management, requirements and accountabilities include: Mandate to drive commercial value for T&S through digital innovation. Successful track record of working independently to implement and drive entrepreneurial approaches, change, and/or transformation. Commercial focus / closer / deal maker - driving the team to progress and land the most successful digital projects (POCs with startups) and products (new digitally-enabled solutions fit for purpose for T&S). Demonstrated experience and/or deep interest in emerging technologies and the art of the possible through digital solutions. Strong leader, collaborator and communicator - well equipped to manage a new and growing team with a wonderfully diverse set of skills and experience. Comfort leading through ambiguity without clearly defined parameters, yet results and deadline orientated. Senior relationship manager / excellent stakeholder management - with many VP and SVP interfaces across T&S' front, middle and back offices and all regions, as well as key interfaces across I&E (DCM, LP&V, DS&E) and wider bp. Outcome - oriented. Lead the prioritisation of Vista portfolio based on the commercial outcomes. KPI/benefit/impact measurement vital to success. Visionary - innovation never rests. Always looking to what's next; how can Vista evolve/improve to meet the needs of the business and future proof T&S for an increasingly digital future. Embodies and promotes an inclusive and experimental culture to enable an agile and open organisational structure, where diversity of thought is celebrated, all voices are heard and valued, whilst structure is relied on for clarity and delivery (matrix org) A connector with a strong network across T&S and an understanding of how Vista is differentiated, yet complimentary, to other innovation teams across bp (e.g. key interfaces with wider I&E) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Entity Trading & Shipping Job Family Group Business Support Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP TRADING & SHIPPING Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Join us and help us achieve these goals by: • developing and continuously evolving a globally diversified portfolio that accesses new markets, commodities and commercial opportunities • collaborating with our business groups to provide innovative commercial and marine solutions that add value to bp's assets and flows • delivering high-quality earnings and creating an organisation that is swift to identify and optimise market insights • navigating a new era of energy for our planet, by sea • acting with respect and integrity at all times, with the people we work with and the markets we operate in • maintaining a comprehensive, rigorous and holistic risk control framework that ensures we operate in a safe, compliant and efficient way at all times • empowering the deep expertise and leadership of our people
09/11/2021
Full time
Job Profile Summary Responsible for leading Business Management support for the delivery of a wide range of business activities, playing a key part in shaping the strategic direction and implementation of plans, acting as a key performance driver and advancing the agenda by working closely with the Functions, providing business oversight, operational assurance and profit and loss accountability, and ensuring that standards, policies and procedures are fit for purpose and working effectively. Job Advert Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Job Profile We are looking for next leader of VISTA, an entrepreneurial, agile, and driven team within T&S. This creative team drives innovation across the business through new capabilities: digital tools, new products, and new ways of working. We are passionate about introducing and iterating innovative technologies through partnerships with startups, and accelerating new ventures and business models, to address commercial opportunities in the business. Vista is demand led by business opportunities and pain points. We are focused on producing commercial outcomes (e.g. generating revenue, saving cost and creating efficiencies) through cutting edge digital solutions that we identify and partner with from the start-up ecosystem as well as through new digital products that we identify, accelerate and commercialise that leverage T&S' proprietary insights, capabilities or assets. As VP of Innovation Product Management, requirements and accountabilities include: Mandate to drive commercial value for T&S through digital innovation. Successful track record of working independently to implement and drive entrepreneurial approaches, change, and/or transformation. Commercial focus / closer / deal maker - driving the team to progress and land the most successful digital projects (POCs with startups) and products (new digitally-enabled solutions fit for purpose for T&S). Demonstrated experience and/or deep interest in emerging technologies and the art of the possible through digital solutions. Strong leader, collaborator and communicator - well equipped to manage a new and growing team with a wonderfully diverse set of skills and experience. Comfort leading through ambiguity without clearly defined parameters, yet results and deadline orientated. Senior relationship manager / excellent stakeholder management - with many VP and SVP interfaces across T&S' front, middle and back offices and all regions, as well as key interfaces across I&E (DCM, LP&V, DS&E) and wider bp. Outcome - oriented. Lead the prioritisation of Vista portfolio based on the commercial outcomes. KPI/benefit/impact measurement vital to success. Visionary - innovation never rests. Always looking to what's next; how can Vista evolve/improve to meet the needs of the business and future proof T&S for an increasingly digital future. Embodies and promotes an inclusive and experimental culture to enable an agile and open organisational structure, where diversity of thought is celebrated, all voices are heard and valued, whilst structure is relied on for clarity and delivery (matrix org) A connector with a strong network across T&S and an understanding of how Vista is differentiated, yet complimentary, to other innovation teams across bp (e.g. key interfaces with wider I&E) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Entity Trading & Shipping Job Family Group Business Support Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP TRADING & SHIPPING Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We're always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy trader. Join us and help us achieve these goals by: • developing and continuously evolving a globally diversified portfolio that accesses new markets, commodities and commercial opportunities • collaborating with our business groups to provide innovative commercial and marine solutions that add value to bp's assets and flows • delivering high-quality earnings and creating an organisation that is swift to identify and optimise market insights • navigating a new era of energy for our planet, by sea • acting with respect and integrity at all times, with the people we work with and the markets we operate in • maintaining a comprehensive, rigorous and holistic risk control framework that ensures we operate in a safe, compliant and efficient way at all times • empowering the deep expertise and leadership of our people
What it's about The Testing Manager is a senior member of the Testing Services management team. You will have an important role in leading all testing activity on assigned Technology Programmes and Projects providing management, or oversight, of differing stakeholder groups and delivery teams, ensuring that the right test activity is performed by the right internal, or external, teams and at the right stage of the software development lifecycle. This role reports directly to the Head of Testing and is responsible for delivering an efficient and effective testing service to quality and to the principles of the Cambridge Assessment Test Policy. The Testing Services team is on a maturity improvement roadmap, embedding the latest techniques and tools into day-to-day test processes, assuring the quality of IT changes across many projects, initiatives and programmes. Therefore, the successful candidate will be required to use their considerable Functional and Non-Functional test practice knowledge and skills to provide options, and reasoned recommendations, for enhancements which complement the IT improvement initiatives, especially in agility, non-functional and test tooling. Management duties of Functional and Non-Functional test resources include recruitment, career advancement, contractor selection, test tool provision, resource supply and demand, and our resources reside in the UK, Near-shore, India and Manila. What you'll be doing Define and maintain a cohesive, risk based, Test Approach reflecting the specific context of assigned Programmes/Projects. This approach is to include all test Levels and Types to sufficiently mitigate all identified risks associated with the solution being delivered Monitor, manage and deliver all testing activities for assigned Programmes/Projects on time and within budget (relates to the ability to perform the testing and not the outcome of that testing) Ensure that the Programme/Project plans adequately represent the test activity that needs to be delivered and sufficient budget is allocated, or escalate as required Engage the Testing Services team in line with published SLAs to ensure that any test resource required to deliver the activities on the Programme/Project are secured Matrix management of test resources on variable software engineering and testing services teams assigned to projects. Provide advice and recommendations to the Project/Programme Manager and Head of Testing related to the assigned projects, their lifecycle and their technical details. Key point of interaction with Business Stream and stakeholders in relation to test activities and status relating to assigned projects Identify and recommend improvements to Testing processes and practices arising from assigned work, especially in Non-Functional testing To work collaboratively with colleagues across Business Technology Services to ensure good customer service to all Stakeholders. What we're looking for Our successful Test Manager will have a Software Engineering related degree and essentially, have extensive real life test delivery and consultancy experience in a variety of sectors. You will be able to demonstrate a strong background in the use and implementation of Functional and Non-Functional test tools, techniques, principles and methodologies in agile and waterfall delivery, with ISTQB/ISEB or equivalent accreditation is desirable. Skills Leadership skills Excellent communication and interpersonal skills with good stakeholder focus Ability to continuously assess and articulate the risks apparent in an IT solution through testing principles underpinning the CA Test Policy Analytical and logical thinking process - critical thinker Learning Agility Knowledge of procuring, set-up and oversight of Test tools in reporting, automation, performance and device and browser compatibility testing, e.g. Selenium/BitBucket, JMeter, Blazemeter, SauceLabs, Mailosaur, Azure, etc Education domain knowledge advantageous Experience Extensive experience of Software Testing; what needs testing and why? Who needs to test and why? When does testing need to happen and why? How to test and why? Experience of test automation, its appropriateness and limitations Working knowledge of Test Management tools (e.g qTest) and Application Lifecycle Management tools (e.g. JIRA) and how to implement them to good effect in a Project/Programme CD/CI context Experience of complex software engineering challenges relating to the introduction and integration of new systems and infrastructures into existing technology landscapes. This should include customer facing portals and applications, network, data centre infrastructure, Enterprise class applications, database systems and open source technologies. Working knowledge of collaboration tools including SharePoint, Teams and Yammer Commercial and procurement experience in the management of Testing Services partners and providers People management in a test career capacity, advising on goals, objectives and development Behaviours Keeps abreast of new technologies tools and techniques with a more proactive approach to the adoption of new technologies via assigned projects Demonstration of the Group Values; Collaborative, Responsible, Innovative Can stay calm in high pressured situations Positive, can-do, attitude Inspires confidence Has the ability to mediate between differing views and resolve team conflict Contributes to the broader Test Community both within and external to Cambridge Assessment Has the ability to structure arguments and put together convincing presentations Team focused, both on-shore and off-shore members We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you. The closing date for receipt of applications is 29 March 2021 and interviews will be held on between 30 March and 4 April 2021. To apply, please upload your CV and covering letter by clicking the APPLY button, where you can also find a full job description. If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application. The University of Cambridge will be bringing together its publishing and assessment operations to create a single organisation from 1 August 2021. Cambridge University Press and Cambridge Assessment publish and create world-leading content and examinations that are used across more than 170 countries. The move is in response to a growing desire from learners, teachers and researchers to engage with Cambridge in a joined up digital way, and the demand for innovative products that combine expertise in learning and assessment. The new organisation will have the capabilities to provide world leading assessment, learning and academic research offerings globally, under the Cambridge brand and backed by first class teaching and research departments. CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER
17/03/2021
Full time
What it's about The Testing Manager is a senior member of the Testing Services management team. You will have an important role in leading all testing activity on assigned Technology Programmes and Projects providing management, or oversight, of differing stakeholder groups and delivery teams, ensuring that the right test activity is performed by the right internal, or external, teams and at the right stage of the software development lifecycle. This role reports directly to the Head of Testing and is responsible for delivering an efficient and effective testing service to quality and to the principles of the Cambridge Assessment Test Policy. The Testing Services team is on a maturity improvement roadmap, embedding the latest techniques and tools into day-to-day test processes, assuring the quality of IT changes across many projects, initiatives and programmes. Therefore, the successful candidate will be required to use their considerable Functional and Non-Functional test practice knowledge and skills to provide options, and reasoned recommendations, for enhancements which complement the IT improvement initiatives, especially in agility, non-functional and test tooling. Management duties of Functional and Non-Functional test resources include recruitment, career advancement, contractor selection, test tool provision, resource supply and demand, and our resources reside in the UK, Near-shore, India and Manila. What you'll be doing Define and maintain a cohesive, risk based, Test Approach reflecting the specific context of assigned Programmes/Projects. This approach is to include all test Levels and Types to sufficiently mitigate all identified risks associated with the solution being delivered Monitor, manage and deliver all testing activities for assigned Programmes/Projects on time and within budget (relates to the ability to perform the testing and not the outcome of that testing) Ensure that the Programme/Project plans adequately represent the test activity that needs to be delivered and sufficient budget is allocated, or escalate as required Engage the Testing Services team in line with published SLAs to ensure that any test resource required to deliver the activities on the Programme/Project are secured Matrix management of test resources on variable software engineering and testing services teams assigned to projects. Provide advice and recommendations to the Project/Programme Manager and Head of Testing related to the assigned projects, their lifecycle and their technical details. Key point of interaction with Business Stream and stakeholders in relation to test activities and status relating to assigned projects Identify and recommend improvements to Testing processes and practices arising from assigned work, especially in Non-Functional testing To work collaboratively with colleagues across Business Technology Services to ensure good customer service to all Stakeholders. What we're looking for Our successful Test Manager will have a Software Engineering related degree and essentially, have extensive real life test delivery and consultancy experience in a variety of sectors. You will be able to demonstrate a strong background in the use and implementation of Functional and Non-Functional test tools, techniques, principles and methodologies in agile and waterfall delivery, with ISTQB/ISEB or equivalent accreditation is desirable. Skills Leadership skills Excellent communication and interpersonal skills with good stakeholder focus Ability to continuously assess and articulate the risks apparent in an IT solution through testing principles underpinning the CA Test Policy Analytical and logical thinking process - critical thinker Learning Agility Knowledge of procuring, set-up and oversight of Test tools in reporting, automation, performance and device and browser compatibility testing, e.g. Selenium/BitBucket, JMeter, Blazemeter, SauceLabs, Mailosaur, Azure, etc Education domain knowledge advantageous Experience Extensive experience of Software Testing; what needs testing and why? Who needs to test and why? When does testing need to happen and why? How to test and why? Experience of test automation, its appropriateness and limitations Working knowledge of Test Management tools (e.g qTest) and Application Lifecycle Management tools (e.g. JIRA) and how to implement them to good effect in a Project/Programme CD/CI context Experience of complex software engineering challenges relating to the introduction and integration of new systems and infrastructures into existing technology landscapes. This should include customer facing portals and applications, network, data centre infrastructure, Enterprise class applications, database systems and open source technologies. Working knowledge of collaboration tools including SharePoint, Teams and Yammer Commercial and procurement experience in the management of Testing Services partners and providers People management in a test career capacity, advising on goals, objectives and development Behaviours Keeps abreast of new technologies tools and techniques with a more proactive approach to the adoption of new technologies via assigned projects Demonstration of the Group Values; Collaborative, Responsible, Innovative Can stay calm in high pressured situations Positive, can-do, attitude Inspires confidence Has the ability to mediate between differing views and resolve team conflict Contributes to the broader Test Community both within and external to Cambridge Assessment Has the ability to structure arguments and put together convincing presentations Team focused, both on-shore and off-shore members We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you. The closing date for receipt of applications is 29 March 2021 and interviews will be held on between 30 March and 4 April 2021. To apply, please upload your CV and covering letter by clicking the APPLY button, where you can also find a full job description. If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application. The University of Cambridge will be bringing together its publishing and assessment operations to create a single organisation from 1 August 2021. Cambridge University Press and Cambridge Assessment publish and create world-leading content and examinations that are used across more than 170 countries. The move is in response to a growing desire from learners, teachers and researchers to engage with Cambridge in a joined up digital way, and the demand for innovative products that combine expertise in learning and assessment. The new organisation will have the capabilities to provide world leading assessment, learning and academic research offerings globally, under the Cambridge brand and backed by first class teaching and research departments. CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER
