it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Career Advice
  • Contact us
  • Employers
    • Register as Employer
    • Pricing Plans
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Career Advice
  • Contact us
  • Employers
    • Register as Employer
    • Pricing Plans
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

119 jobs found

Email me jobs like this
Refine Search
Current Search
user researcher
CGI
User Researcher
CGI
User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference. As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You'll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world's most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average. Your future duties and responsibilities In this role, you will lead the design and delivery of impactful user research that shapes digital experiences across complex service areas. You'll work collaboratively with service designers, product teams, and technologists to ensure every decision is rooted in evidence. Your expertise will help CGI's clients deliver accessible, inclusive, and user-centred services that achieve measurable results. You'll also play a key role in growing CGI's user research capability-mentoring others, building best practice, and championing the value of ethical, trauma-informed, and inclusive research approaches. You'll be part of a supportive, multidisciplinary environment where creativity, ownership, and collaboration are at the heart of how we work. Lead & Innovate: Plan, design, and lead user research across the full service lifecycle. Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours. Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy. Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking. Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology. Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact. Required qualifications to be successful in this role Required qualifications to be successful in this role You should bring significant experience leading end-to-end research in complex, multidisciplinary environments, with a strong understanding of user-centred design, accessibility, and ethical research. You'll combine analytical rigour with storytelling skill, enabling you to influence stakeholders and drive evidence-based decision making. Proven experience leading user research for digital services with complex user journeys Strong understanding of GDS and/or NHS design standards and how research supports service assessments Proficiency in a range of methodologies (e.g. interviews, ethnography, surveys, diary studies, usability testing) Ability to synthesise findings into clear insights that shape strategy and design Experience mentoring and developing others within a research or design team Skilled collaborator with experience in agile delivery environments Excellent communication, facilitation, and influencing skills Desirable: Experience across both public and private sector research Ability to translate research insights into actionable service improvements Experience conducting research in complex public sector environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference. As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You'll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world's most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average. Your future duties and responsibilities In this role, you will lead the design and delivery of impactful user research that shapes digital experiences across complex service areas. You'll work collaboratively with service designers, product teams, and technologists to ensure every decision is rooted in evidence. Your expertise will help CGI's clients deliver accessible, inclusive, and user-centred services that achieve measurable results. You'll also play a key role in growing CGI's user research capability-mentoring others, building best practice, and championing the value of ethical, trauma-informed, and inclusive research approaches. You'll be part of a supportive, multidisciplinary environment where creativity, ownership, and collaboration are at the heart of how we work. Lead & Innovate: Plan, design, and lead user research across the full service lifecycle. Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours. Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy. Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking. Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology. Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact. Required qualifications to be successful in this role Required qualifications to be successful in this role You should bring significant experience leading end-to-end research in complex, multidisciplinary environments, with a strong understanding of user-centred design, accessibility, and ethical research. You'll combine analytical rigour with storytelling skill, enabling you to influence stakeholders and drive evidence-based decision making. Proven experience leading user research for digital services with complex user journeys Strong understanding of GDS and/or NHS design standards and how research supports service assessments Proficiency in a range of methodologies (e.g. interviews, ethnography, surveys, diary studies, usability testing) Ability to synthesise findings into clear insights that shape strategy and design Experience mentoring and developing others within a research or design team Skilled collaborator with experience in agile delivery environments Excellent communication, facilitation, and influencing skills Desirable: Experience across both public and private sector research Ability to translate research insights into actionable service improvements Experience conducting research in complex public sector environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Human Centered Design - Product Designer
CGI
Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Human Centred Design - Service Designer
CGI
Human Centred Design - Service Designer Position Description At CGI, we're reimagining how digital public services are designed and delivered - putting people, insight and innovation at the heart of every experience. As a Senior Service Designer, you'll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating with multidisciplinary teams across research, design, and technology, you'll help transform how organisations operate and make decisions. Here, your expertise will make a tangible difference, supported by a culture that values collaboration, creativity, and ownership - empowering you to shape the future of digital service design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expect to go to CGI offices/client site 2-3 days a week. Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices within CGI - modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Human Centred Design - Service Designer Position Description At CGI, we're reimagining how digital public services are designed and delivered - putting people, insight and innovation at the heart of every experience. As a Senior Service Designer, you'll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating with multidisciplinary teams across research, design, and technology, you'll help transform how organisations operate and make decisions. Here, your expertise will make a tangible difference, supported by a culture that values collaboration, creativity, and ownership - empowering you to shape the future of digital service design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expect to go to CGI offices/client site 2-3 days a week. Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices within CGI - modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Senior Business Analyst - Planning Inspectorate - SEO
Government Digital & Data Bristol, Gloucestershire
Location Bristol About the job Job summary Join our Digital & Data team as a Senior Business Analyst on a permanent or fixed term basis, where you'll help shape the digital services that support a fair and transparent planning system for England. You'll work with multidisciplinary teams to understand user needs, analyse complex problems, and deliver improvements that help us provide accessible, efficient and user centred services. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Business Analyst, you'll work alongside Product Managers, User Researchers, Designers and technical specialists to continuously improve existing digital products and support the development of new features. You'll explore user needs, map out services, identify improvements and help teams make well informed decisions that align with Government Digital Service standards. You will play a key role in ensuring our services are intuitive, inclusive and meet the future needs of users and stakeholders across the Planning Inspectorate. Responsibilities You will: Engage with stakeholders and users to gather insight into their needs, challenges and expectations. Use a range of business analysis techniques to elicit, analyse, document and validate requirements (e.g., workshops, interviews, requirement catalogues, user stories). Map current and future processes and service designs, identifying improvements that deliver value and enhance user experience. Identify opportunities for automation and assess benefits and impacts. Prioritise requirements and support the development of features and sprints in an agile environment. Ensure requirements remain accurate, high quality and up to date throughout the delivery lifecycle. Build and maintain constructive relationships across teams and business areas. Promote excellent customer service and champion inclusive approaches to service improvement. Role types and Salary details There are 4 roles available of different employment types 1x Permanent 2x Fixed term contract for 24 months 1x Fixed term contract for 12 months Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. This role is being advertised at Senior Executive Officer Grade Starting Salary for this SEO Grade role is £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available Part time at 30 hours or above, flexible working hours policy available Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview Person specification Essential Criteria (assessed at sift and interview) Proven ability to investigate, analyse, visualise and articulate complex problems, supporting informed and balanced decisions. Experience understanding user needs and managing requirements using established techniques, ideally in an agile environment. ( This is also the lead sift criterion) Knowledge of agile and other relevant methodologies, with awareness of their benefits and risks. Experience working in a fast paced, collaborative environment with technical specialists and end users. Ability to make decisions balancing user needs, technology options and value for money. Strong communication and interpersonal skills. Ability to manage your own workload and balance multiple priorities. Experience engaging system users to understand behaviours, attitudes and needs, ensuring inclusive design. Relevant professional qualification or willingness to work towards one.
01/04/2026
Seasonal
Location Bristol About the job Job summary Join our Digital & Data team as a Senior Business Analyst on a permanent or fixed term basis, where you'll help shape the digital services that support a fair and transparent planning system for England. You'll work with multidisciplinary teams to understand user needs, analyse complex problems, and deliver improvements that help us provide accessible, efficient and user centred services. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Business Analyst, you'll work alongside Product Managers, User Researchers, Designers and technical specialists to continuously improve existing digital products and support the development of new features. You'll explore user needs, map out services, identify improvements and help teams make well informed decisions that align with Government Digital Service standards. You will play a key role in ensuring our services are intuitive, inclusive and meet the future needs of users and stakeholders across the Planning Inspectorate. Responsibilities You will: Engage with stakeholders and users to gather insight into their needs, challenges and expectations. Use a range of business analysis techniques to elicit, analyse, document and validate requirements (e.g., workshops, interviews, requirement catalogues, user stories). Map current and future processes and service designs, identifying improvements that deliver value and enhance user experience. Identify opportunities for automation and assess benefits and impacts. Prioritise requirements and support the development of features and sprints in an agile environment. Ensure requirements remain accurate, high quality and up to date throughout the delivery lifecycle. Build and maintain constructive relationships across teams and business areas. Promote excellent customer service and champion inclusive approaches to service improvement. Role types and Salary details There are 4 roles available of different employment types 1x Permanent 2x Fixed term contract for 24 months 1x Fixed term contract for 12 months Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. This role is being advertised at Senior Executive Officer Grade Starting Salary for this SEO Grade role is £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available Part time at 30 hours or above, flexible working hours policy available Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview Person specification Essential Criteria (assessed at sift and interview) Proven ability to investigate, analyse, visualise and articulate complex problems, supporting informed and balanced decisions. Experience understanding user needs and managing requirements using established techniques, ideally in an agile environment. ( This is also the lead sift criterion) Knowledge of agile and other relevant methodologies, with awareness of their benefits and risks. Experience working in a fast paced, collaborative environment with technical specialists and end users. Ability to make decisions balancing user needs, technology options and value for money. Strong communication and interpersonal skills. Ability to manage your own workload and balance multiple priorities. Experience engaging system users to understand behaviours, attitudes and needs, ensuring inclusive design. Relevant professional qualification or willingness to work towards one.
Government Digital & Data
Lead User Researcher (Quantitative) - GDS - G6
Government Digital & Data
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description We are recruiting a Lead User Researcher - Quantitative for GOV.UK. GOV.UK is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. GOV.UK also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. We expect this to be a practitioner role, though the responsibilities may be adapted to meet shifting business needs, while still maintaining the core, practitioner-focused nature of the work. You will be a core part of the User Research leadership group and your respective directorate leadership group and work closely with senior stakeholders. You will lead, oversee and deliver research to build a deeper understanding of our users, inform product and strategic decisions and support the delivery of impactful outcomes. Join us, if you want to: make a real difference: work on and tackle some of the toughest challenges in public infrastructure, improving millions of people's lives through effective strategies and solutions that are informed by high quality insights deliver work that matters: work with multi-disciplinary leadership, to proactively identify transformational opportunities that will drive change, and deliver better value and outcomes for users and government shape the future of craft, culture and impact: grow with us as a leader in an environment that empowers bold thinking and experimentation to learn, fall fast, reflect and grow. With dedicated development resources, training and cross-government networks, you will have plenty of opportunities to influence, mentor and develop your skills and others As a Lead User Researcher - Quantitative, you will be an expert practitioner in GOV.UK and your main responsibilities include: be a core part of the leadership group for your responsible area(s) and work closely with the senior stakeholders (including director/deputy director levels), multidisciplinary leads and research leadership groups to ensure research delivers impactful outcomes design and implement research strategy based on GDS visions and strategic outcomes. This includes proactively identifying research opportunities, getting buy-in for important research initiatives that can provide high quality strategic insights/foresights for senior stakeholders and influence the innovation/solution space deliver high-quality quantitative and applied experimental UX research, informed by psychology, behavioural science, and human-computer interaction, to understand and evaluate user behaviour and experience in complex, high-risk, or strategically significant contexts, and to benchmark solutions and strategies to inform future product and strategic decisions develop user behaviour models and segmentation, grounded in mixed-methods research, to deepen understanding of different user types, behaviours, and priorities at scale assess when and how quantitative research adds value, including understanding scale, distribution, impact, risk and trade-offs to support product and strategic decision-making apply causal reasoning, experimental thinking, and statistical analysis to understand why behaviours and outcomes occur, and translate complex evidence into clear, actionable recommendations work closely with researchers and collaborate with other data professions to build a shared understanding of how qualitative and quantitative UX research, performance analytics, and other data sources contribute to robust evidence support or pair up with researchers to develop and ensure best practices are applied in their work and the work delivered is high-quality, reliable for decision making and meeting the delivery pace be the user insights and knowledge expert for your area of responsibility, and proactively share important learnings with the directors, senior leadership groups, wider organisation and beyond. This includes leading on the creation and maintaining of documentations/artefacts related to our understanding of needs, problems, opportunities and user groups to direct prioritisation effort, and building reusable, accessible consolidated insights help colleagues understand when and when not to do research, the diverse range of research methods, advocate the value of research and demonstrate the importance of research by making sure the impact made by research is tracked and visible to others be a visible leader and model of craft, culture and impact. Build positive and influential relationships with multidisciplinary leaders and colleagues and continuously strengthen trust and seamless cross-functional collaboration.Lead through practice as a visible expert, strives to improve their own practice continually, strengthening the User Research community by developing quantitative research capability, setting standards and best practice, leading the selection and adoption of tools and platforms, and continuously improving methods and ways of working Person specification You don't need government experience to apply for this role. We're interested in people who are exceptional and recognised research experts, with strong, demonstrable, tracked records of delivering impactful results and changes in craft, culture and impact in organisations: As Lead User Researcher - Quantitative, we are interested in people who can demonstrate: significant experience designing and conducting high-quality, complex quantitative UX research, including comparative and experimental approaches, with strong applied understanding of causal reasoning, experimental design, and statistical inference, and demonstrated expertise applying methods informed by psychology, behavioural science, or HCI in real-world product and service delivery contexts experience of leading and developing quantitative research capability, including training and mentoring researchers and embedding ethical, high-quality research standards and best practice. Demonstrates leadership maturity through reflective practice and continuous improvements a proven track record of shaping agendas and delivering high-impact research that has changed product, service or strategic decisions, direction, or prioritisation at senior level proven ability to develop user behaviour models or segmentation that explain meaningful differences between users, and to use quantitative research to amplify qualitative insight at scale where it adds value experience working as part of a senior or multidisciplinary leadership team, building trusted relationships and contributing to collective decision-making through a whole-system perspective that balances user evidence with product, technical, policy, operational, and business considerations strong collaborative and leadership capability, including working closely with researchers and other data professions, and leading through practice by training and developing quantitative UX research skills in others while remaining hands-on in delivery strong analytical and synthesis skills, going beyond descriptive analysis to uncover underlying insights, root causes, impacts, and trade-offs, and actively communicate and share research learnings as clear, actionable recommendations with teams, and senior and non-technical stakeholders experience adapting methods and approaches to organisational contexts, constraints and maturity, creatively using available data and tools, and applying high levels of professional judgement and resilience to navigate complexity and uncertainty with a tenacious, impact-oriented approach that enables positive change
01/04/2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description We are recruiting a Lead User Researcher - Quantitative for GOV.UK. GOV.UK is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. GOV.UK also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. We expect this to be a practitioner role, though the responsibilities may be adapted to meet shifting business needs, while still maintaining the core, practitioner-focused nature of the work. You will be a core part of the User Research leadership group and your respective directorate leadership group and work closely with senior stakeholders. You will lead, oversee and deliver research to build a deeper understanding of our users, inform product and strategic decisions and support the delivery of impactful outcomes. Join us, if you want to: make a real difference: work on and tackle some of the toughest challenges in public infrastructure, improving millions of people's lives through effective strategies and solutions that are informed by high quality insights deliver work that matters: work with multi-disciplinary leadership, to proactively identify transformational opportunities that will drive change, and deliver better value and outcomes for users and government shape the future of craft, culture and impact: grow with us as a leader in an environment that empowers bold thinking and experimentation to learn, fall fast, reflect and grow. With dedicated development resources, training and cross-government networks, you will have plenty of opportunities to influence, mentor and develop your skills and others As a Lead User Researcher - Quantitative, you will be an expert practitioner in GOV.UK and your main responsibilities include: be a core part of the leadership group for your responsible area(s) and work closely with the senior stakeholders (including director/deputy director levels), multidisciplinary leads and research leadership groups to ensure research delivers impactful outcomes design and implement research strategy based on GDS visions and strategic outcomes. This includes proactively identifying research opportunities, getting buy-in for important research initiatives that can provide high quality strategic insights/foresights for senior stakeholders and influence the innovation/solution space deliver high-quality quantitative and applied experimental UX research, informed by psychology, behavioural science, and human-computer interaction, to understand and evaluate user behaviour and experience in complex, high-risk, or strategically significant contexts, and to benchmark solutions and strategies to inform future product and strategic decisions develop user behaviour models and segmentation, grounded in mixed-methods research, to deepen understanding of different user types, behaviours, and priorities at scale assess when and how quantitative research adds value, including understanding scale, distribution, impact, risk and trade-offs to support product and strategic decision-making apply causal reasoning, experimental thinking, and statistical analysis to understand why behaviours and outcomes occur, and translate complex evidence into clear, actionable recommendations work closely with researchers and collaborate with other data professions to build a shared understanding of how qualitative and quantitative UX research, performance analytics, and other data sources contribute to robust evidence support or pair up with researchers to develop and ensure best practices are applied in their work and the work delivered is high-quality, reliable for decision making and meeting the delivery pace be the user insights and knowledge expert for your area of responsibility, and proactively share important learnings with the directors, senior leadership groups, wider organisation and beyond. This includes leading on the creation and maintaining of documentations/artefacts related to our understanding of needs, problems, opportunities and user groups to direct prioritisation effort, and building reusable, accessible consolidated insights help colleagues understand when and when not to do research, the diverse range of research methods, advocate the value of research and demonstrate the importance of research by making sure the impact made by research is tracked and visible to others be a visible leader and model of craft, culture and impact. Build positive and influential relationships with multidisciplinary leaders and colleagues and continuously strengthen trust and seamless cross-functional collaboration.Lead through practice as a visible expert, strives to improve their own practice continually, strengthening the User Research community by developing quantitative research capability, setting standards and best practice, leading the selection and adoption of tools and platforms, and continuously improving methods and ways of working Person specification You don't need government experience to apply for this role. We're interested in people who are exceptional and recognised research experts, with strong, demonstrable, tracked records of delivering impactful results and changes in craft, culture and impact in organisations: As Lead User Researcher - Quantitative, we are interested in people who can demonstrate: significant experience designing and conducting high-quality, complex quantitative UX research, including comparative and experimental approaches, with strong applied understanding of causal reasoning, experimental design, and statistical inference, and demonstrated expertise applying methods informed by psychology, behavioural science, or HCI in real-world product and service delivery contexts experience of leading and developing quantitative research capability, including training and mentoring researchers and embedding ethical, high-quality research standards and best practice. Demonstrates leadership maturity through reflective practice and continuous improvements a proven track record of shaping agendas and delivering high-impact research that has changed product, service or strategic decisions, direction, or prioritisation at senior level proven ability to develop user behaviour models or segmentation that explain meaningful differences between users, and to use quantitative research to amplify qualitative insight at scale where it adds value experience working as part of a senior or multidisciplinary leadership team, building trusted relationships and contributing to collective decision-making through a whole-system perspective that balances user evidence with product, technical, policy, operational, and business considerations strong collaborative and leadership capability, including working closely with researchers and other data professions, and leading through practice by training and developing quantitative UX research skills in others while remaining hands-on in delivery strong analytical and synthesis skills, going beyond descriptive analysis to uncover underlying insights, root causes, impacts, and trade-offs, and actively communicate and share research learnings as clear, actionable recommendations with teams, and senior and non-technical stakeholders experience adapting methods and approaches to organisational contexts, constraints and maturity, creatively using available data and tools, and applying high levels of professional judgement and resilience to navigate complexity and uncertainty with a tenacious, impact-oriented approach that enables positive change
fortice
User Researcher - DV Cleared
fortice
User Researcher Clearance required: DV - Sole UK Interview process: Tech IV Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. IR35 Status: PAYE via Umbrella company only We are heading up a recruitment drive for a global consultancy that require a User Researcherto join them on a major government project that's based remotely. You will be the lead User Researcher on a classified MOD programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian MOD stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with MOD security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme. What you will be doing Planning and conducting user research within a classified MOD environment, adapting standard research methods to fit security constraints Engaging senior military and civilian MOD stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment Identifying onboarding authorities, permissions and any transport or logistics needs for AS users Contributing to service wrap design - feeding user needs into the service model, runbook and support approach Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments Essential skills and experience Demonstrable experience conducting user research in UK public sector or defence environments - understanding of MOD culture, rank structures and how military and civilian users operate is highly desirable Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments Ability to work with a small, constrained user population rather than broad consumer research panels Experience translating research findings into clear business change and service design outputs Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams Experience working within Agile delivery teams alongside BAs, architects and security professionals Desirable Prior experience on classified or Above Secret programmes Familiarity with GDS Service Standard and Government Design Principles Experience producing business change assessments, user impact assessments or service readiness documentation Working knowledge of JIRA and Confluence"
01/04/2026
Contractor
User Researcher Clearance required: DV - Sole UK Interview process: Tech IV Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. IR35 Status: PAYE via Umbrella company only We are heading up a recruitment drive for a global consultancy that require a User Researcherto join them on a major government project that's based remotely. You will be the lead User Researcher on a classified MOD programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian MOD stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with MOD security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme. What you will be doing Planning and conducting user research within a classified MOD environment, adapting standard research methods to fit security constraints Engaging senior military and civilian MOD stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment Identifying onboarding authorities, permissions and any transport or logistics needs for AS users Contributing to service wrap design - feeding user needs into the service model, runbook and support approach Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments Essential skills and experience Demonstrable experience conducting user research in UK public sector or defence environments - understanding of MOD culture, rank structures and how military and civilian users operate is highly desirable Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments Ability to work with a small, constrained user population rather than broad consumer research panels Experience translating research findings into clear business change and service design outputs Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams Experience working within Agile delivery teams alongside BAs, architects and security professionals Desirable Prior experience on classified or Above Secret programmes Familiarity with GDS Service Standard and Government Design Principles Experience producing business change assessments, user impact assessments or service readiness documentation Working knowledge of JIRA and Confluence"
Jonathan Lee Recruitment
UX Researcher (Digital Interaction)
Jonathan Lee Recruitment Warwick, Warwickshire
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jonathan Lee Recruitment
Senior UX Researcher
Jonathan Lee Recruitment Warwick, Warwickshire
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sanderson
Junior Content Designer
Sanderson Corsham, Wiltshire
Junior Content Designer Rate: £400 - £450 per day Umbrella Hybrid role: Live SC clearance required for this contract Contract duration: 3 months with likely extensions Junior Content Designer As a Junior Content Designer, you'll create clear, user-centred content for digital.mod, ensuring all information is simple, accurate and aligned to GDS style and accessibility standards. You'll work closely with the UX/UI designer to make sure content fits seamlessly into agreed layouts and Figma components, and support iterative improvements based on user insights. Core Responsibilities Write, edit and structure content so it is simple, clear and easy for users to understand. Follow GDS content standards, agreed templates and tone-of-voice guidance. Use research, data and feedback to improve clarity and usability. Work closely with the UX/UI designer to ensure content fits naturally into the agreed page layouts and component patterns. Support publishing and accuracy checks, ensuring all content meets accessibility requirements. Collaborate with researchers and designers in an agile, multidisciplinary team. Work with service owners and content creators from across MOD to create signed-off content. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Contractor
Junior Content Designer Rate: £400 - £450 per day Umbrella Hybrid role: Live SC clearance required for this contract Contract duration: 3 months with likely extensions Junior Content Designer As a Junior Content Designer, you'll create clear, user-centred content for digital.mod, ensuring all information is simple, accurate and aligned to GDS style and accessibility standards. You'll work closely with the UX/UI designer to make sure content fits seamlessly into agreed layouts and Figma components, and support iterative improvements based on user insights. Core Responsibilities Write, edit and structure content so it is simple, clear and easy for users to understand. Follow GDS content standards, agreed templates and tone-of-voice guidance. Use research, data and feedback to improve clarity and usability. Work closely with the UX/UI designer to ensure content fits naturally into the agreed page layouts and component patterns. Support publishing and accuracy checks, ensuring all content meets accessibility requirements. Collaborate with researchers and designers in an agile, multidisciplinary team. Work with service owners and content creators from across MOD to create signed-off content. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sanderson
Java Full Stack Software Engineer
Sanderson
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front-end frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Full time
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front-end frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Experis IT
Interaction Designer CGEMJP
Experis IT Telford, Shropshire
Role Title: Interaction Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose/summary This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently print & post. Because of the tight timescales this team will need to get up to speed quicky - with lots of support from Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements on the right design, collaborate very actively with HMRC stakeholders and know when the journeys are 'good enough'. So this team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly. some one will be expected to have experience with the gov.uk Prototype Kit and knowledge of HTML, for example what tags and attributes are and how to copy and paste code. An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
31/03/2026
Contractor
Role Title: Interaction Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose/summary This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently print & post. Because of the tight timescales this team will need to get up to speed quicky - with lots of support from Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements on the right design, collaborate very actively with HMRC stakeholders and know when the journeys are 'good enough'. So this team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly. some one will be expected to have experience with the gov.uk Prototype Kit and knowledge of HTML, for example what tags and attributes are and how to copy and paste code. An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Cathcart Technology
Senior Product Designer
Cathcart Technology Edinburgh, Midlothian
A well-established and purpose-driven organisation is looking to bring in a Senior Product Designer to join their growing team in Edinburgh (hybrid 2/3 days in-office) . This is a great opportunity to work on large-scale, customer-facing products used across multiple international markets, all while contributing to a business that has a tangible positive impact. You'll be joining a collaborative and design-mature environment where design is valued as a key driver of product success. Working closely with Product Managers, Researchers, and other Designers, you'll play an important role in shaping user experiences, influencing design strategy, and delivering high-quality, future-proof solutions. What you'll be doing * Designing engaging, customer-facing digital products across web and mobile * Collaborating with cross-functional teams to deliver user-centred solutions * Using research, data, and market insights to inform design decisions * Contributing to and evolving a shared Design System and component library * Working closely with developers to ensure high-quality implementation * Playing a role in shaping design processes and best practices You'll ideally have most of the following * Strong visual design skills with a focus on creating polished, effective UI * Experience across the full design life cycle from wireframing to final UI * Proven experience working with Figma and Design Systems * Ability to collaborate effectively with stakeholders and cross-functional teams * A proactive mindset with the confidence to bring new ideas and challenge thinking The offer This is an opportunity to join a company where your work will reach a wide audience, contribute to meaningful outcomes and is truly valued. You'll have the chance to influence product direction, work on impactful projects, and be part of a supportive, forward-thinking team. In return they're offering a salary between £55,000 - £65,000 and amazing benefits . The offices are in central Edinburgh so easy to commute to 2-3 days a week. If this is of interest, please apply or reach out to Matt MacAlpine . Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
A well-established and purpose-driven organisation is looking to bring in a Senior Product Designer to join their growing team in Edinburgh (hybrid 2/3 days in-office) . This is a great opportunity to work on large-scale, customer-facing products used across multiple international markets, all while contributing to a business that has a tangible positive impact. You'll be joining a collaborative and design-mature environment where design is valued as a key driver of product success. Working closely with Product Managers, Researchers, and other Designers, you'll play an important role in shaping user experiences, influencing design strategy, and delivering high-quality, future-proof solutions. What you'll be doing * Designing engaging, customer-facing digital products across web and mobile * Collaborating with cross-functional teams to deliver user-centred solutions * Using research, data, and market insights to inform design decisions * Contributing to and evolving a shared Design System and component library * Working closely with developers to ensure high-quality implementation * Playing a role in shaping design processes and best practices You'll ideally have most of the following * Strong visual design skills with a focus on creating polished, effective UI * Experience across the full design life cycle from wireframing to final UI * Proven experience working with Figma and Design Systems * Ability to collaborate effectively with stakeholders and cross-functional teams * A proactive mindset with the confidence to bring new ideas and challenge thinking The offer This is an opportunity to join a company where your work will reach a wide audience, contribute to meaningful outcomes and is truly valued. You'll have the chance to influence product direction, work on impactful projects, and be part of a supportive, forward-thinking team. In return they're offering a salary between £55,000 - £65,000 and amazing benefits . The offices are in central Edinburgh so easy to commute to 2-3 days a week. If this is of interest, please apply or reach out to Matt MacAlpine . Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Opus Recruitment Solutions
Senior User Researcher
Opus Recruitment Solutions
We are working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around 400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems
31/03/2026
Contractor
We are working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around 400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems
Pontoon
Service Designer E
Pontoon Bristol, Gloucestershire
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
31/03/2026
Contractor
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Bespoke HR
User Researcher - Digital Services and AI
Bespoke HR Knaphill, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
31/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Adria Solutions Ltd
Digital Health Operations Lead
Adria Solutions Ltd City, Manchester
Digital Health Operations Lead My client is focused on transforming care for people living with severe mental illness through predictive and personalised digital solutions. By working collaboratively with patients, carers, clinicians, researchers, and system partners, they harness data and technology to improve outcomes and prevent mental health crises before they occur. The Role My client is seeking a highly motivated and versatile Digital Health Operations Lead to play a key role in their growing organisation. This position sits at the intersection of operations, information governance, product development, and research. You will lead on Information Governance (IG), support product and technical teams, and help coordinate implementation across live sites. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is excited to contribute across multiple areas of a digital health business. This is a unique opportunity to gain broad experience across digital mental health, compliance, and operations, with clear pathways for progression into leadership or specialist roles. Key Responsibilities Lead internal Information Governance (IG) activities and act as the main liaison with external partners Support product and technical teams in defining requirements and contributing to user research Coordinate research and project initiatives Track timelines, deliverables, and outcomes across projects Support cross-functional teams with documentation, reporting, and continuous process improvement Skills & Experience Experience in operational management within a digital healthcare company Strong knowledge of Information Governance (IG) and data protection in health technologies Experience working with technologies used in NHS settings Experience supporting product and technical teams (e.g. product requirements, user research, technical documentation) Excellent organisational, communication, and problem-solving skills Ability to engage effectively with diverse stakeholders, including individuals with lived experience, clinicians, NHS leaders, and technical teams Comfortable working in a multi-functional, dynamic role Desirable Experience in digital mental health or healthcare technology Familiarity with ISO13485 Quality Management Systems Experience with NHS DSP Toolkit, Cyber Essentials, and DTAC Knowledge of research methodologies and evidence-based digital health interventions What My Client Offers Competitive salary of £45,000 Flexible hybrid working (office time negotiable) 25 days annual leave plus UK bank holidays Your birthday off as an additional holiday 2 dedicated mental health days per year Interested? Please Click Apply Now! Digital Health Operations Lead
31/03/2026
Full time
Digital Health Operations Lead My client is focused on transforming care for people living with severe mental illness through predictive and personalised digital solutions. By working collaboratively with patients, carers, clinicians, researchers, and system partners, they harness data and technology to improve outcomes and prevent mental health crises before they occur. The Role My client is seeking a highly motivated and versatile Digital Health Operations Lead to play a key role in their growing organisation. This position sits at the intersection of operations, information governance, product development, and research. You will lead on Information Governance (IG), support product and technical teams, and help coordinate implementation across live sites. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is excited to contribute across multiple areas of a digital health business. This is a unique opportunity to gain broad experience across digital mental health, compliance, and operations, with clear pathways for progression into leadership or specialist roles. Key Responsibilities Lead internal Information Governance (IG) activities and act as the main liaison with external partners Support product and technical teams in defining requirements and contributing to user research Coordinate research and project initiatives Track timelines, deliverables, and outcomes across projects Support cross-functional teams with documentation, reporting, and continuous process improvement Skills & Experience Experience in operational management within a digital healthcare company Strong knowledge of Information Governance (IG) and data protection in health technologies Experience working with technologies used in NHS settings Experience supporting product and technical teams (e.g. product requirements, user research, technical documentation) Excellent organisational, communication, and problem-solving skills Ability to engage effectively with diverse stakeholders, including individuals with lived experience, clinicians, NHS leaders, and technical teams Comfortable working in a multi-functional, dynamic role Desirable Experience in digital mental health or healthcare technology Familiarity with ISO13485 Quality Management Systems Experience with NHS DSP Toolkit, Cyber Essentials, and DTAC Knowledge of research methodologies and evidence-based digital health interventions What My Client Offers Competitive salary of £45,000 Flexible hybrid working (office time negotiable) 25 days annual leave plus UK bank holidays Your birthday off as an additional holiday 2 dedicated mental health days per year Interested? Please Click Apply Now! Digital Health Operations Lead
Deerfoot Recruitment Solutions Limited
User Researcher
Deerfoot Recruitment Solutions Limited
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
Performance Analyst
Deerfoot Recruitment Solutions Limited
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
Interaction Designers - Mid & Senior Level
Deerfoot Recruitment Solutions Limited City, London
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Futura Design
UX Researcher - Digital Interaction
Futura Design Gaydon, Warwickshire
Our OEM Client based in Gaydon, is searching for a UX Researcher Digital Interaction to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. The Role: We are seeking practical and hands-on UX researcher with a passion for testing and digital interaction. You will be actively involved with in-vehicle and prototype testing, working across various fidelity levels including virtual reality, static simulators and functional prototypes. The successful candidate will work within a multidisciplinary design and research team, contributing user insights throughout the design and development cycle. This role is well suited to those who are delivery-focused, agile in approach and able to produce research that informs design decisions efficiently and clearly. Key Responsibilities: Plan and execute UX testing activities in vehicle and across prototype platforms. Conduct usability testing across digital interfaces using both qualitative and quantitative methods. Collaborate with UX Designers to identify friction points and support improvements to usability and flow. Capture and communicate findings from user studies to internal teams in a concise and practical format. Contribute to the creation of benchmarking insights, user personas and attribute tracking. Maintain relevant testing documentation and participate actively in sprint planning and iteration. Support early concept validation as well as final product assessment. Essential Skills and Experience Required: Experience conducting usability studies and user testing Understanding of core principles of user-centred design and interaction Ability to identify usability issues and make clear, actionable recommendations Confident in testing physical, digital and immersive prototypes Strong communication skills with the ability to present findings effectively Proactive and collaborative mindset, comfortable working in agile delivery environments Desirable Skills and Experience Requested: Familiarity with automotive UX constraints, including driver attention and distraction principles. Basic understanding of accessibility best practices. Previous exposure to tools such as eye-tracking, user testing platforms or behavioural analytics. Experience working with developers or multidisciplinary design teams. Personal Attributes Requested: Energetic and enthusiastic with a delivery-focused approach. Willingness to learn and adapt as part of a fast-moving team. Comfortable with hands-on testing and quick iteration cycles. Able to take initiative while contributing positively to a team culture. Clear thinker who brings momentum to complex projects. Keen interest in automotive design and digital innovation. Additional Information: Full UK driving licence.
31/03/2026
Contractor
Our OEM Client based in Gaydon, is searching for a UX Researcher Digital Interaction to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. The Role: We are seeking practical and hands-on UX researcher with a passion for testing and digital interaction. You will be actively involved with in-vehicle and prototype testing, working across various fidelity levels including virtual reality, static simulators and functional prototypes. The successful candidate will work within a multidisciplinary design and research team, contributing user insights throughout the design and development cycle. This role is well suited to those who are delivery-focused, agile in approach and able to produce research that informs design decisions efficiently and clearly. Key Responsibilities: Plan and execute UX testing activities in vehicle and across prototype platforms. Conduct usability testing across digital interfaces using both qualitative and quantitative methods. Collaborate with UX Designers to identify friction points and support improvements to usability and flow. Capture and communicate findings from user studies to internal teams in a concise and practical format. Contribute to the creation of benchmarking insights, user personas and attribute tracking. Maintain relevant testing documentation and participate actively in sprint planning and iteration. Support early concept validation as well as final product assessment. Essential Skills and Experience Required: Experience conducting usability studies and user testing Understanding of core principles of user-centred design and interaction Ability to identify usability issues and make clear, actionable recommendations Confident in testing physical, digital and immersive prototypes Strong communication skills with the ability to present findings effectively Proactive and collaborative mindset, comfortable working in agile delivery environments Desirable Skills and Experience Requested: Familiarity with automotive UX constraints, including driver attention and distraction principles. Basic understanding of accessibility best practices. Previous exposure to tools such as eye-tracking, user testing platforms or behavioural analytics. Experience working with developers or multidisciplinary design teams. Personal Attributes Requested: Energetic and enthusiastic with a delivery-focused approach. Willingness to learn and adapt as part of a fast-moving team. Comfortable with hands-on testing and quick iteration cycles. Able to take initiative while contributing positively to a team culture. Clear thinker who brings momentum to complex projects. Keen interest in automotive design and digital innovation. Additional Information: Full UK driving licence.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board