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DaTS - Applications Support & Development Officer (Geospatial)
Walsall Council Walsall
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial) Grade: G7; Salary Range: £32,654 - £37,035 pa# Full time, permanent Walsall Ref: RT01125   We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure. As a key member of the Geospatial Team, you will: Help the council to exploit the value in our GIS data holdings. Undertake significant projects which improve and combine data from back office and customer-facing systems. Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls. Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology. Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology. What we are about We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you. You will receive a salary in the range of £32,654 - £37,035  per annum plus generous annual leave and flexitime leave allowance. Closing date for applications: 20 June 2025. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information. About Us Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application. Living in Walsall Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages. Walsall Council is committed to Safer Recruitment To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Social Work Matters - Children's Social Worker Recruitment Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Senior Information Security Analyst
Acorn Insurance and Financial Services Limited Liverpool
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Counter Terrorism Policing West Brompton, London, UK
01/10/2024
Full time
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ Location: West Brompton Salary: The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Job Summary Could you manage and uphold compliance and assurance standards to support national security? Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism. Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe. You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets. CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands. The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives. The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems. The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP. The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls. The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”. Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.  As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).  How to apply Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Graduate 1st & 2nd Line Support
Office Angels City, London
12/03/2026
Full time
Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) 25,000 - 28,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? Full Benefits List outlined in your contract. 20 Days Annual Leave that increases each year. Additional Birthday Off to celebrate your special day! Overtime Pay for those extra hours put in. A supportive work environment with a focus on Work-Life Balance & Flexibility . Opportunities for Career Growth & Progression within the company. Access to Professional Development & Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams to identify and resolve recurring issues. Testing and troubleshooting user-reported problems and communicating findings to internal teams. Assisting with onboarding and rollouts of new products. Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus. A structured and methodical approach to tasks with strong attention to detail. Flexibility in working hours, with a willingness to provide out-of-hours support when required. Excellent communication and interpersonal skills, with the ability to articulate technical information clearly. Knowledge of operating systems, networking, and relevant technologies. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don't miss this opportunity to shine as an Operations Administration Assistant. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
QA Testing Engineer - Fintech SaaS Game Changer. Hybrid / Remote
RecruitmentRevolution.com Epsom, Surrey
12/03/2026
Full time
Step Into a Career-Defining Role with One of Fintech s Rising Stars Are you a hands-on QA Testing Engineer , with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we re not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing Engineer Epsom, Surrey HQ Hybrid or Remote Working £30,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules. • Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases. • Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software. • Confident testing complex, multi-step workflows, including state and time-based logic. • Strong attention to detail, especially with figures and records. • Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data). • Familiarity with test automation principles and automatable scenarios. • Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs. • Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth . Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Service Desk Analyst
Carbon 60 Southwick, Hampshire
12/03/2026
Contractor
JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services. Key responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records of all interactions. Use and improve knowledge articles in Confluence. Support major incident communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging/management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with 1st and 2nd line support. Eligibility and willingness to obtain SC clearance. Ticket, troubleshooting and service management experience Working with/within a knowledge management platform. Desirable MoD, Defence or wider UK Government experience ITIL 4 Foundation Confluence and Jira familiarity Understanding of continuous improvement Experience working in a high-secure environment Role Specifics 8am - 4pm, on-site Base location - Portsmouth Contract, fixed-term perm available if preferred. This is an excellent opportunity to grow your career within a structured, secure, and modern IT service environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mandarin speaking IT Manager
People First (Recruitment) Ltd
11/03/2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to 85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management). Ensure policies are implemented in practice, evidenced, and audit-ready. Coordinate IT risk inputs into compliance and risk reporting. Operational IT Management Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services). Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls. Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management Manage IT service providers, MSPs, SaaS vendors, and technology suppliers. Ensure contracts, SLAs, and security assurances meet FCA and internal requirements. Support due diligence and ongoing monitoring of IT third parties. Audit, Assurance & Regulatory Support Act as IT lead for FCA audits, internal reviews, and compliance assessments. Produce evidence of IT controls, system access, logging, backups, and resilience. Track and remediate audit findings and action plans. Business Continuity & Resilience Own IT aspects of BCP and DR planning, testing, and documentation. Ensure backups, recovery procedures, and operational resilience controls are effective and tested. Hands-On Responsibilities (Limited but Expected) Day-to-day administration of systems, licenses, and access rights, where required. Oversight of IT support queues and escalation handling. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: Proven IT management experience in an FCA-regulated or financial services environment. Strong understanding of IT governance, access controls, audit evidence, and vendor risk. Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Strong documentation, organisation, and stakeholder management skills. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Digital Innovation Manager
Four Squared Recruitment Ltd
11/03/2026
Full time
DIGITAL INNOVATION MANAGER LOCATION: CIRENCESTER/CHELTENHAM WITH TRAVEL TO OTHER EDP OFFICE LOCATIONS NEARBY FULL-TIME, PERMANENT 37.5 HOURS PER WEEK SALARY £50-55K DOE My client delivers coordinated, commercially aware and cost-effective environmental planning and design solutions to their UK clients. They have an exciting opportunity for a Digital Innovation Manager to join their forward thinking company. As they grow and technology evolves, uninterrupted digital services have become business-critical to remote working and client delivery. Compared with other core functions, their internal IT capability requires strengthening to align with their scale, risk profile and strategic ambitions. The role will be responsible for ensuring that their digital infrastructure, systems and innovation capability are robust, secure, scalable and future-ready. You will provide leadership over internal IT resources, oversee external IT providers and drive digital innovation across the business. This includes championing cloud-first working, strengthening cyber resilience and enabling the effective adoption of AI-enabled tools. Accountabilities Digital Innovation Strategy and Leadership Be the technical lead of the delivery of the organisation's Digital Innovation Task/programme and roadmap. Translate strategic objectives into practical projects, pilots and tools with measurable benefits. Identify emerging technologies (AI, automation, workflow tools, data integrations) relevant to the planning/environmental sector. Provide thought leadership on digital transformation, keeping the business at the forefront of industry practice. Project Delivery (AI, Automation and Workflow Improvements) Manage the design, build and rollout of digital improvement projects (e.g. research automation, workflow automation, internal digital assistants, policy optimisation tools). Coordinate with external specialists and software partners where required. Oversee testing, quality assurance and human-in-the-loop validation. Ensure all solutions are scalable, maintainable and well-documented. Governance, Risk and Compliance. Maintain and refine the organisation's AI and Digital Innovation Policy, Quick Guide and data-classification standards. Work closely with the Data Protection Officer to ensure GDPR compliance in all digital tools. Establish and monitor clear governance controls, risk registers and audit trails for digital systems. Capability Building and Change Management. Lead a network of Digital Innovation Champions across offices and teams. Deliver training, demonstrations and bite-size learning sessions. Support the development of digital skills across consultancy and support teams. Promote a culture of safe, supportive and ethical adoption of technology. Stakeholder Engagement and Communication Work with Directors, Team Leads and Business Support functions to identify opportunities, remove barriers and ensure digital initiatives meet operational needs. Communicate progress clearly through quarterly updates and reporting dashboards. Influence adoption by presenting benefits in a clear, non-technical and people-centred way. Line management of internal IT support team and oversight of external partners System Integration and Technical Support (Non-Developer Oversight Role. Work with external and internal IT stakeholder teams to ensure new tools integrate safely with existing platforms (Microsoft 365, SharePoint, Power Automate, Copilot Studio, etc). Oversee configuration changes and ensure handover documentation is complete. Conduct regular reviews of licences, usage and cost-effectiveness. Essential Experience delivering digital transformation, workflow automation or AI enabled projects in a professional services or technical environment. Strong understanding of Microsoft 365 ecosystem (Power Automate, SharePoint, Teams, Copilot/AI tools).Maths and English GCSE grade C or above, or equivalent. Enterprise class infrastructure - design and troubleshooting. MS Azure technologies (including AAD). MS Power Platform (esp. Power Apps, Power Automate, Power BI). Experience supporting a multi-office or hybrid workforce. Desirable ICT-specific Degree/relevant qualifications (e.g., MCP, CCNA) Experience in the planning, environmental, engineering or design sectors. Familiarity with ChatGPT Business/Enterprise, Copilot Studio or custom AI agents. Understanding of data structures, information architecture or basic automation design. Change management or training experience. Excellent Benefit Package including; 30 days annual leave plus Bank holidays plus Birthdays off Holiday purchase scheme Bi-annual profit share bonus 5% employer contribution pension Work anniversary rewards Private healthcare Life assurance Employee Assistance Programme Enhanced sickness & life event support Fully flexible, hybrid working If you wish to discuss the role in more detail, please call Joanne Harris on (phone number removed) or email your cv to (url removed)
Associate Technology Consultant
CoreCom Consulting City, Manchester
11/03/2026
Full time
We are preparing for upcoming opportunities in Manchester in 2026. This job description is provided for your awareness, and by applying you will be registering your interest to be considered as soon as roles become available. Thank you for registering your interest! Associate Technology Consultant Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Tech Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact - if you don't have a degree, we definitely want to hear from you! Why Choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our academy pays a competitive salary, above the National Living Wage from day one while you train, before finding the ideal client project for you to work on using the skills you've gained. About The Role It all starts with our introductory training courses, covering everything you need to know to get started in the world of consulting. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience by working with our clients on their projects. For this specific role you'll be working as part of a global consultancy's specialist team who are involved in the end-to-end design and implementation of solutions that the business and technology teams use to manage work, products and programmes! While doing this, you'll get continued support from us and the client you work with. What Does Our Academy Offer? - A route into the industry as a qualified Technology Consultant - A structured career path and ongoing progression opportunities within the first years of employment - Training in a range of technologies and tools vital to this role - A role with one of our industry leading clients on one or more projects so you can explore where you want your career to go - Ongoing learning and development opportunities, including on the job training and ongoing support from our experienced trainers and consultants - Access to a range of certifications covering various roles and technologies About You - A passion for technology and a willingness to learn - A strong work ethic; you're up for the challenge and ready to work hard for it - Loves working in teams - Strong communication skills - Good organisational skills, both personally and as part of a team - You have a degree, but it doesn't have to be in CompSci or a STEM degree - You don't have a degree, but you have some recent work experience or you've been doing some upskilling in technology recently What's In It For You? Competitive salary - above the UK Living Wage as part of our commitment to the Living Wage Foundation 25 days holidays , plus bank holidays. 5% matched employer pension contributions. Access to Mintago , our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more! Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this). Employee Assistance Programming - Including 6 counselling sessions per life event with a BACP-accredited counsellor. Cycle to work scheme Retail discounts What Happens Next? Apply - Submit your most recent CV below. You'll be asked to answer a couple of our screening questions - but don't worry! You don't need any specific tech background to apply. Short Video Interview - Once the roles are live, we'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions on problem-solving and time management. Technical Aptitude Test - You'll be sent a short, online technical aptitude test - we don't believe you should spend hours completing tasks or learning things before you start! In-Person Interview - It's your time to shine! Successful candidates will be invited to our in-person assessment centre with the client. This assessment will take approximately 2 hours. Offer - Both happy things are a good fit? We'll offer you a place and send you joining instructions with course details, start date, and other important information. This is a fantastic opportunity to launch your career in the world of technology and join a growing Tech Academy & Consulting business that puts you, the employee, first! At Corecom Tech Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we utilise those differences to help our clients and candidates strive for a more diverse and inclusive world.
It Support
Tagged Resources Ltd Bedford, Bedfordshire
11/03/2026
Full time
We are seeking a proactive and technically skilled IT Systems Administrator to manage and support our Microsoft 365 environment across three tenants, covering approximately 25 users. This is a hands-on role that combines systems administration, user support, security, and infrastructure improvement. This is a senior level role, incumbent is expected to Improve the environment and lead new initiatives, primarily for M365 environments and take responsibility for organisation-wide infrastructure Responsibilities Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID across multiple tenants. Implement, configure & Manage endpoint devices using Microsoft Intune, including configuration, compliance, and lifecycle planning. Oversee IT asset management: tracking, valuation, depreciation, and upgrade/replacement planning. Handle onboarding and offboarding processes for employees, ensuring smooth IT transitions. Monitor and respond to security threats using Microsoft Defender and Intune; manage malware and attack mitigation. Provide first-line user support and manage the internal IT helpdesk, including reporting and ticket resolution. Maintain and optimise internet and Wi-Fi infrastructure, including Quality of Service (QoS) management. Support special projects and company-wide initiatives involving IT systems or infrastructure. Develop working relationships with external support organisations, agree contracts and support levels. Drive continual improvement of IT infrastructure, processes, and user experience. Manage online identities, DNS records, websites, and API/app registrations. Implement Conditional Access policies for improved security controls Implement a cloud-based print server Upgrade network cabinet, configure new Firewall, upgrade switches Install Wi-Fi for warehouse environment, enable handheld devices and industrial scanner technology Review current M365 licencing structure and recommend efficiencies & opportunities Experience Proven experience in Microsoft 365 administration (Exchange, Teams, SharePoint, Entra ID). Strong knowledge of Microsoft Intune and endpoint management. Experience with IT asset lifecycle management and planning. Familiarity with Microsoft Defender and general cybersecurity practices. Solid understanding of DNS, domain management, and web technologies. Excellent troubleshooting and user support skills. Ability to manage multiple tenants and work independently across varied systems. Strong documentation and reporting skills. Microsoft certifications (e.g., MS-102, MD-102, SC-200, SC-200) are a plus. Experience with scripting (PowerShell) for automation. Familiarity with ITIL practices or helpdesk systems. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Lead Test Automation Engineer - Remote £80,000
SR2 Reading, Oxfordshire
11/03/2026
Full time
I'm working with a small boutique Consultancy who are looking to hire a highly technical experienced Senior/Lead Automation Engineer. You'll be joining a small passionate team that build software that sits at the heart of major organisations and helps them meet complex regulatory demands. The team are remote first so you can be based anywhere in the UK for this role. They have one more Junior Tester and are now looking for a experienced Senior/ Lead QA experienced with automation to be the senior figure within the team. They want someone who can build a proper QA strategy and help them get better processes in place, collaborate with DevOps on CI/CD and QA practices, and drive staged, holistic improvements and also support and mentor their more Junior QA. You'll be shaping quality from the very start, challenging requirements, spotting risks early, and ensuring what gets released is robust, secure, and built to last. This role also has a consultative edge. You'll work closely with some of their larger enterprise clients, helping define sensible test strategies that fit their systems and business goals. You'll review code, guide teams on quality best practice, and communicate clearly with both technical and non technical stakeholders. Ideally you'll have experience testing complex platforms, particularly in regulated or high risk environments such as finance, compliance, or similar enterprise domains etc where its critical to get things right. along with strong automation skills in tools like Playwright/ Cypress Typescript and ideally C#. You'll work closely with their end clients and design and maintain automated test frameworks across modern web applications, covering Angular front ends and .NET back ends and will actively review both internal team code and external client-side code to ensure adherence to best practices, security protocols, and performance benchmarks. There's a strong focus on automation and API testing, so you should be comfortable building frameworks , along with experience of testing REST Api's and familiarity with cloud environments such as Azure and CI/CD pipelines. You'll be joining a small, high calibre team that values thoughtful engineering, respectful collaboration, and building things that genuinely matter. If you enjoy solving hard problems, influencing how software is built, and working remotely with talented people, then I would love to hear from you. Salary is up to 80,000. If you'd like to hear more please reply below to Sam Miller at SR2. Socially Responsible Recruitment.
IT Support Specialist
Arup Nottingham, Nottinghamshire
11/03/2026
Full time
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
2nd Line Support Azure Engineer
Henley Executive
11/03/2026
Full time
2nd Line Support Engineer London £30,000 - £35,000 We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk. As a 2nd Line Engineer, you will be supporting one of their high-profile clients in resolving incidents within their Microsoft 365, Azure Active Directory and Intune environments. Job Duties Provide second-line technical support for Microsoft 365, Azure Active Directory, and Intune environments, resolving incidents efficiently and effectively. Investigate, diagnose and resolve complex technical issues escalated from first line support. Communicate clearly and professionally with customers, including face-to-face interactions, ensuring a high level of customer satisfaction. Maintain accurate documentation of all support activities, including incident reports and resolution steps. Collaborate with third-party vendors and internal teams to resolve issues beyond the immediate scope. Participate in continuous service improvement initiatives by providing feedback and suggestions. Ensure compliance with company policies, procedures and security standards in all support activities. Support desktop and mobile device management through Intune, including policy application and troubleshooting. Monitor system performance and assist with the deployment of updates or patches as required. Required Experience: At least two years experience working in a second-line IT support capacity. Strong understanding of Microsoft cloud technologies, including Microsoft 365, Azure Active Directory and Intune. Good knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN and firewalls. Excellent verbal and written communication skills, with the confidence to engage directly with customers. Ability to commute reliably to Central London on a daily basis. A relevant IT qualification or equivalent experience in a technical support role is essential. Experience supporting Microsoft 365 workloads and Azure Active Directory services. Experience with device management solutions, preferably Microsoft Intune. Strong problem-solving skills with a methodical approach to incident management. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Good interpersonal skills with the ability to explain technical information clearly to non-technical users. To apply for this role as 2nd Line Support Engineer, please click 'Apply Online' and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Test Automation Engineer
Kerv Digital Longbridge, Warwickshire
11/03/2026
Full time
Test Automation Engineer Salary: competitive depending upon experience + benefits Where the job is based : hybrid, home based and working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B3Q 1 2U Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Job Description: We are seeking a highly skilled Test Engineer who is not only a skilled and competent automation tester, but also a skilled and competent manual tester to join our growing team to ensure the quality and reliability of the projects we deliver to our clients. You will bring years of experience, understanding and practical application in all levels and types of testing. You will be responsible for automated testing of Microsoft Dynamics & Power Platform solutions within our projects, as well as writing and executing manual test cases where required too. You will be involved in the maintenance and evolution of our frameworks and automation test suites, applying best practice standards to all you do. Automation could be at any application and integration layer and your skills need to be adaptable to select the most appropriate and efficient way to test. We have seen an increase in the number of solutions and projects with an AI capability, so knowledge and exposure to the capabilities of how it can be used to benefit testing and automated testing as well as how to carry out testing of AI solutions and the ability to integrate that into an automation capability, is highly desirable Key Responsibilities: Maintenance and continuous improvement of our test automation frameworks Develop and execute automated testing of Microsoft Dynamics & Power Platform solutions to identify and document defects Willing and able to carry out manual test case creation and execution as required Conduct API testing to ensure seamless integration and functionality Manual and automated accessibility testing Collaborate with developers and business analysts to understand requirements and design test cases Report and track defects, and work with the development team to resolve issues Participate in test planning, estimation, and risk analysis activities Contribute to the continuous improvement of automated testing processes and methodologies Required Experience: Minimum of 3 years experience in both manual and automated testing at all levels ISTQB Certification (Foundation or Advanced) Manual and automated testing of Microsoft Dynamics and Power Platform solutions More than the ability to create an automation script, you must have understanding and practical experience of designing and creating automation frameworks to ensure they are secure, structured, highly performant and follow best practice industry standards Familiar with test and bug management tools and processes, ideally Azure Dev Ops (ADO) Hands-on experience with API testing Experience with test automation frameworks design, implementation and maintenance Familiarity with Scrum methodology and how testing and test automation activities fit in Ability to develop automated functional tests, which exercise the UI, API and DB layers and the ability to identify when and why to use each of them singularly or combined Creation of clear, meaningful Test Result Reports Highly delivery focused and engaging effectively with all types of team members to drive projects forwards Technological Capabilities: Candidates are expected to have practical experience of using all of the following; • Playwright • JavaScript / TypeScript • Postman / REST Client / Axios • Cucumber • Accessibility Automation using Axe or similar • Azure DevOps pipeline CI / CD • GitHub Actions / GitHub commands • YAML Scripting - Defining Pipelines • PowerShell Script - Deployment Tasks • Azure Key Vault • Strong understanding of software testing principles and methodologies • Strong understanding and practical application of principles of test automation and automation strategies and approaches • Proficiency in writing and executing manual test cases and test scripts • Ability to perform API testing and validate data integrity • Knowledge of test automation tools and frameworks • Strong communication and collaboration abilities • Attention to detail and a commitment to quality • Analytical and proactive in their approach to testing and problem solving • Experienced at carrying out testing activities in Scrum methodology and contributing in all ceremonies (Planning, Stand Ups, demo and retros) • Ability to drive testing processes starting from planning phase to test execution, bug fixing and support • Knowledge of test management and bug-tracking tools • Capable of engaging at all levels with customers • Test planning and estimation We re also looking for people that fit how we work, which is something like; • happiest working under their own direction and initiative, but fully supported when needed • willing and happy to do manual and automated testing our projects require the ability to be adaptable and work as a team to achieve the goals • attention to detail, we want you to obsess about the little things! • ability to work effectively with remote teams with geographical and time zone differences • ability to work flexibly to deliver on time to tight timescales What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.
2nd Line Support
pyramid8 Drighlington, Yorkshire
11/03/2026
Full time
Are you a practical, hands-on IT professional who enjoys solving problems and keeping technology running smoothly? We are looking for an IT Support & Systems Technician to join a busy technology team supporting a large public sector organisation with multiple operational sites. This role is ideal for someone who enjoys variety from configuring equipment and resolving technical issues to supporting users and maintaining reliable IT services across a wide network of locations. The Role You will help ensure that the organisation s technology services operate efficiently and reliably, providing day-to-day technical support and assisting with the installation, maintenance and troubleshooting of IT equipment and systems. Working as part of a collaborative technical team, you will support staff across various departments, helping them get the most from their technology while maintaining high service standards. Key Responsibilities Provide first and second line IT support for hardware, software and system related queries Set up and prepare new equipment including desktops, laptops, mobile devices and other technology before deployment Diagnose and resolve technical issues using monitoring tools, system logs and testing equipment Assist with installation, upgrades and changes to existing IT systems and infrastructure Maintain accurate records of equipment, assets and system configurations Work with colleagues and external suppliers to coordinate installations, maintenance and warranty repairs Support users with guidance and training when new systems or software are introduced Carry out routine checks, updates and preventative maintenance on IT equipment across various sites Assist with technical projects and provide practical support to wider technology teams when required Occasionally work in plant rooms, vehicles or restricted spaces when installing or maintaining equipment Essential Experience supporting Windows operating systems and Microsoft Office applications within a networked environment NVQ Level 3 in an IT-related subject or equivalent practical experience ITIL Foundation certified or willing to work towards the qualification Relevant technical certification or equivalent experience in areas such as Windows Server, desktop operating systems, networking technologies or virtual environments Confident communicator able to explain technical issues clearly to both technical and non-technical users Ability to manage workload effectively, prioritise tasks and meet deadlines in a fast-paced environment Highly organised with the ability to work independently when required Full UK driving licence and willingness to travel between sites as part of the role Desirable Knowledge of technologies such as Windows Server, Active Directory, networking (LAN/WAN), Microsoft Exchange or SharePoint Experience supporting mobile devices and communications equipment, including phones, tablets or radio systems Previous experience working within a large multi-site organisation