National Residential Landlords Association
London, UK
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
02/12/2025
Full time
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh.
You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.
Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working. SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required.
Benefits
We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include:
Competitive salary and shared employee / employer contributory pension scheme
Generous holiday entitlement and option to buy additional holidays after 1 year of service.
Travel compensation scheme
Clear development, training and career progression opportunities
External, online training courses and in-house training
Offices in the centre of Edinburgh and in Bristol, two great cities to live and work
Free access to a gymnasium
Free, on-site parking
Enhanced family friendly policies
Showers, lockers, swipe access internal bike store
Travel season ticket loan
Annual company day out
Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme.
Main Purpose of the Role
The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support.
Key Responsibilities of the Role
Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager.
Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support.
Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training.
Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers.
User Account & Access Management : you will set up, manage, and maintain user accounts, permissions, and access controls across various systems.
Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order.
Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.
Key Skills, Experience and Qualifications
Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform.
A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA.
Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users.
Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous.
Experienced with Microsoft 365 administration including Entra ID, Intune and Teams.
Comfortable with automation tools such as PowerShell and Ansible.
Solid understanding of IT security principles, data protection, change management, vulnerability and patch management.
Behaviours that make you brilliant for this role
Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes.
Clear Communicator : your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations. You resolve conflicts diplomatically and maintain relationships and service integrity.
Problem-Solving and Critical Thinking : you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations.
Reliability and Professionalism: you deliver on commitments and meet deadlines. You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities.
Apply
To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com .
As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants
As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy
NO RECRUITMENT AGENCIES
13/11/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh.
You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.
Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working. SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required.
Benefits
We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include:
Competitive salary and shared employee / employer contributory pension scheme
Generous holiday entitlement and option to buy additional holidays after 1 year of service.
Travel compensation scheme
Clear development, training and career progression opportunities
External, online training courses and in-house training
Offices in the centre of Edinburgh and in Bristol, two great cities to live and work
Free access to a gymnasium
Free, on-site parking
Enhanced family friendly policies
Showers, lockers, swipe access internal bike store
Travel season ticket loan
Annual company day out
Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme.
Main Purpose of the Role
The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support.
Key Responsibilities of the Role
Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager.
Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support.
Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training.
Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers.
User Account & Access Management : you will set up, manage, and maintain user accounts, permissions, and access controls across various systems.
Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order.
Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.
Key Skills, Experience and Qualifications
Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform.
A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA.
Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users.
Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous.
Experienced with Microsoft 365 administration including Entra ID, Intune and Teams.
Comfortable with automation tools such as PowerShell and Ansible.
Solid understanding of IT security principles, data protection, change management, vulnerability and patch management.
Behaviours that make you brilliant for this role
Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes.
Clear Communicator : your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations. You resolve conflicts diplomatically and maintain relationships and service integrity.
Problem-Solving and Critical Thinking : you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations.
Reliability and Professionalism: you deliver on commitments and meet deadlines. You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities.
Apply
To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com .
As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants
As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy
NO RECRUITMENT AGENCIES
We’re here to create and harness knowledge, to deliver opportunity for everyone.
About the Role
Edge Hill University is seeking to appoint independent members (charity trustees) to join our Board of Governors and contribute to our continued growth and success.
The University has over 14,000 students studying at both undergraduate and postgraduate level and employs more than 2,000 staff. Edge Hill’s significant success in achieving its mission is recognised by a range of awards including Educate North’s University of the Year 2020/21. It is one of the select few to have held the coveted Modern University of the Year title (2022),awarded by the Times and Sunday Times; and the UK University of the Year (2014) awarded by Times Higher Education. It was ranked in the UK Top 35 universities (Guardian University Guide 2024), 5th in the UK (Uni Compare 2026) and is a Top 4 North West Institution (Complete University Guide 2025). It is also the safest campus in the North West according to the same guide. In 2024, it was the first University to achieve Ofsted Outstanding for all phases of its Initial Teacher Training provision under the new Inspection Framework.
The Board’s purpose is to act as guardians of the University – to build on its past, and to protect and enhance its future – and, in doing so, to be the most effective Board that it can be, acting in the best interests of the University’s stakeholders. An effective culture supports the Board to achieve this purpose.
We are particularly interested in those with expertise in the following broad areas:
• Academia
• Digital transformation/cyber management/AI
• Finance
• HR/Employment Law
We believe that an effective board includes, and makes good use of, difference in the skills, expertise, background, race, gender and other qualities of individual governors.
While the role is not remunerated, governors are eligible for reasonable expenses paid in line with our Financial Regulations.
For further information about the role, and our Board of Governors, please view the Candidate Pack below.
If you are interested in applying or would like further details, please e-mail Helen Smallbone, Clerk to Governors, at BoardofGovernors@edgehill.ac.uk.
Application Process
To be considered for a role on our Board (for three years in the first instance), your application should include
• an up-to-date CV
• a supporting statement that addresses the criteria in the person specification and outlines your motivation for applying. The statement should be no longer than 2 pages of A4 in 12pt font
Please tailor your application to the role, explaining why you meet the criteria and what you feel you could contribute to our Board and the University.
The deadline for applications is 12noon on Monday 15 September 2025. Interviews will be held on Friday 3 October.
Please submit your application to Helen Smallbone, Clerk to Governors BoardofGovernors@edgehill.ac.uk
Candidates wishing to discuss any aspect of their application or to have an informal conversation about the role should make initial contact with the Secretariat by e-mail: BoardofGovernors@edgehill.ac.uk .
26/08/2025
Part time
We’re here to create and harness knowledge, to deliver opportunity for everyone.
About the Role
Edge Hill University is seeking to appoint independent members (charity trustees) to join our Board of Governors and contribute to our continued growth and success.
The University has over 14,000 students studying at both undergraduate and postgraduate level and employs more than 2,000 staff. Edge Hill’s significant success in achieving its mission is recognised by a range of awards including Educate North’s University of the Year 2020/21. It is one of the select few to have held the coveted Modern University of the Year title (2022),awarded by the Times and Sunday Times; and the UK University of the Year (2014) awarded by Times Higher Education. It was ranked in the UK Top 35 universities (Guardian University Guide 2024), 5th in the UK (Uni Compare 2026) and is a Top 4 North West Institution (Complete University Guide 2025). It is also the safest campus in the North West according to the same guide. In 2024, it was the first University to achieve Ofsted Outstanding for all phases of its Initial Teacher Training provision under the new Inspection Framework.
The Board’s purpose is to act as guardians of the University – to build on its past, and to protect and enhance its future – and, in doing so, to be the most effective Board that it can be, acting in the best interests of the University’s stakeholders. An effective culture supports the Board to achieve this purpose.
We are particularly interested in those with expertise in the following broad areas:
• Academia
• Digital transformation/cyber management/AI
• Finance
• HR/Employment Law
We believe that an effective board includes, and makes good use of, difference in the skills, expertise, background, race, gender and other qualities of individual governors.
While the role is not remunerated, governors are eligible for reasonable expenses paid in line with our Financial Regulations.
For further information about the role, and our Board of Governors, please view the Candidate Pack below.
If you are interested in applying or would like further details, please e-mail Helen Smallbone, Clerk to Governors, at BoardofGovernors@edgehill.ac.uk.
Application Process
To be considered for a role on our Board (for three years in the first instance), your application should include
• an up-to-date CV
• a supporting statement that addresses the criteria in the person specification and outlines your motivation for applying. The statement should be no longer than 2 pages of A4 in 12pt font
Please tailor your application to the role, explaining why you meet the criteria and what you feel you could contribute to our Board and the University.
The deadline for applications is 12noon on Monday 15 September 2025. Interviews will be held on Friday 3 October.
Please submit your application to Helen Smallbone, Clerk to Governors BoardofGovernors@edgehill.ac.uk
Candidates wishing to discuss any aspect of their application or to have an informal conversation about the role should make initial contact with the Secretariat by e-mail: BoardofGovernors@edgehill.ac.uk .
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Counter Terrorism Policing
West Brompton, London, UK
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Location: West Brompton
Salary: The starting salary is £43,227, which includes allowances totalling £2,841.
The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Job Summary
Could you manage and uphold compliance and assurance standards to support national security?
Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism.
Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe.
You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets.
CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands.
The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives.
The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems.
The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP.
The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls.
The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
01/10/2024
Full time
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Location: West Brompton
Salary: The starting salary is £43,227, which includes allowances totalling £2,841.
The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Job Summary
Could you manage and uphold compliance and assurance standards to support national security?
Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism.
Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe.
You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets.
CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands.
The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives.
The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems.
The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP.
The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls.
The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including Workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including Routers, Switches, Firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including Workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including Routers, Switches, Firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: UX Researcher Location: Manchester Duration: 31/12/2026 Work setup: 2 days onsite/week MUST BE PAYE THROUGH UMBRELLA Role Description: The User Experience Researcher will be primarily responsible for management of the research team. Implementation and management of research processes. Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities. Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects. KEY ACCOUNTABILITIES: As a UX Researcher you will be accountable for: Managing the UX research team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online and in the field and provide recommendations for improvement Serve as a member of a team that acts as a 'repository' of research-based usability knowledge Work with project Stakeholders and team members to test business requirements using the most appropriate method Lead, develop and motivate the UX Research Team Determine user needs by conducting in-depth analysis across a range of research practices Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers Manage and develop other researchers to assure and improve research practice Lead moderated user testing and workshops. Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate Promote user centered design principles and best practice across Digital, SME and the Bank - developing a culture of research first Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design) Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements TECHNICAL CAPABILITIES: Team member management Usability moderating (all types, particularly one-on-one) Experimental design Test method selection Statistical/qualitative/quantitative analysis Presentations (verbal and written) KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Excellent communication and presentation skills, both written and oral Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners Proven experience of mentorship and management skills Proven experience of effective time management of self and others Ability to impact assess workload and manage delivery expectations and deadlines appropriately Choose appropriate methods and advise on application of research methods to assure best practice High level of customer focus and understanding of customer needs Experienced in usability test moderating (all types, particularly one-on-one) Participant recruiting/screener creation Proven experience of managing, executing and analysing usability test sessions Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change Precise and high attention to detail Be passionate about uses of information architecture/usability/accessibility. Experience within a research and digital environment. Uses strategic insight and aligns user research activities to inform decision making and action. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
10/12/2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: UX Researcher Location: Manchester Duration: 31/12/2026 Work setup: 2 days onsite/week MUST BE PAYE THROUGH UMBRELLA Role Description: The User Experience Researcher will be primarily responsible for management of the research team. Implementation and management of research processes. Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities. Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects. KEY ACCOUNTABILITIES: As a UX Researcher you will be accountable for: Managing the UX research team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online and in the field and provide recommendations for improvement Serve as a member of a team that acts as a 'repository' of research-based usability knowledge Work with project Stakeholders and team members to test business requirements using the most appropriate method Lead, develop and motivate the UX Research Team Determine user needs by conducting in-depth analysis across a range of research practices Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers Manage and develop other researchers to assure and improve research practice Lead moderated user testing and workshops. Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate Promote user centered design principles and best practice across Digital, SME and the Bank - developing a culture of research first Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design) Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements TECHNICAL CAPABILITIES: Team member management Usability moderating (all types, particularly one-on-one) Experimental design Test method selection Statistical/qualitative/quantitative analysis Presentations (verbal and written) KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Excellent communication and presentation skills, both written and oral Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners Proven experience of mentorship and management skills Proven experience of effective time management of self and others Ability to impact assess workload and manage delivery expectations and deadlines appropriately Choose appropriate methods and advise on application of research methods to assure best practice High level of customer focus and understanding of customer needs Experienced in usability test moderating (all types, particularly one-on-one) Participant recruiting/screener creation Proven experience of managing, executing and analysing usability test sessions Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change Precise and high attention to detail Be passionate about uses of information architecture/usability/accessibility. Experience within a research and digital environment. Uses strategic insight and aligns user research activities to inform decision making and action. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Data Engineer Leeds (hybrid, minimum three days per week on-site) Competitive, plus bonus and benefits Why Apply? We're looking for a skilled Data Engineer to help shape the future of data within a leading organisation. This is an exciting opportunity to contribute to building a product led engineering team that delivers lasting impact. This is not an analytics focused role, it's about engineering excellence, Python first development, and operating data platforms in a production environment. If you're motivated by solving complex engineering problems, driving best practice, and working in a business cultivating a robust in-house team, this role could be the next step for you. Data Engineer Responsibilities: Design, build, and optimise data pipelines in Python, PySpark, SparkSQL, and Databricks. Ingest, transform, and enrich structured, semi structured, and unstructured data. Operate and support production grade data systems with strong observability and monitoring. Enable Real Time and batch data processing for analytics and business applications. Collaborate with Product Managers, Data Architects, and Analysts in Agile squads. Embed best practice engineering principles and contribute to a culture of continuous improvement. Data Engineer Requirements: Strong experience with Python-based data engineering and SQL. Background in software engineering with experience running systems in production. Knowledge of observability, monitoring, and performance optimisation. Experience with cloud data platforms (Azure preferred). Exposure to streaming and event-driven data pipelines is advantageous. Ability to work independently without heavy coaching or mentoring. Comfortable working in an Agile, product-led environment. What's in it for me? Generous pension scheme (up to 7% matched). 15% retail discount (in-store and online). Comprehensive healthcare and wellbeing support, including virtual GP, counselling, and cash plans. Inclusion networks and supportive culture. Professional development opportunities as part of a growing in-house engineering team. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
10/12/2025
Full time
Data Engineer Leeds (hybrid, minimum three days per week on-site) Competitive, plus bonus and benefits Why Apply? We're looking for a skilled Data Engineer to help shape the future of data within a leading organisation. This is an exciting opportunity to contribute to building a product led engineering team that delivers lasting impact. This is not an analytics focused role, it's about engineering excellence, Python first development, and operating data platforms in a production environment. If you're motivated by solving complex engineering problems, driving best practice, and working in a business cultivating a robust in-house team, this role could be the next step for you. Data Engineer Responsibilities: Design, build, and optimise data pipelines in Python, PySpark, SparkSQL, and Databricks. Ingest, transform, and enrich structured, semi structured, and unstructured data. Operate and support production grade data systems with strong observability and monitoring. Enable Real Time and batch data processing for analytics and business applications. Collaborate with Product Managers, Data Architects, and Analysts in Agile squads. Embed best practice engineering principles and contribute to a culture of continuous improvement. Data Engineer Requirements: Strong experience with Python-based data engineering and SQL. Background in software engineering with experience running systems in production. Knowledge of observability, monitoring, and performance optimisation. Experience with cloud data platforms (Azure preferred). Exposure to streaming and event-driven data pipelines is advantageous. Ability to work independently without heavy coaching or mentoring. Comfortable working in an Agile, product-led environment. What's in it for me? Generous pension scheme (up to 7% matched). 15% retail discount (in-store and online). Comprehensive healthcare and wellbeing support, including virtual GP, counselling, and cash plans. Inclusion networks and supportive culture. Professional development opportunities as part of a growing in-house engineering team. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Marketing Audience Operations Manager My global market leading brand is looking for an audience Operations Manager to join a motivated and experienced team responsible for enabling personalised marketing experiences. My client is building an operating ecosystem that enables world-class, insight-led digital marketing to people all over the world. This role will sit in the Marketing Product function, whose responsibility covers a wide variety of digital products across marketing planning, activation, insights and creative management. You will be part of the Audience Relationship Management team, responsible for enabling personalised multi-channel audience experiences across the globe. This is senior role so you will have in-depth knowledge if marketing audience cultivation and the data that underpins the marketing operations Essential Experience Proven experience working with customer data platforms to build and maintain audiences and multi-channel journeys Passion for data, with experience of leveraging it to deliver great audience experiences Experience working with and applying marketing consent and other compliance frameworks to marketing campaigns and audiences Experience of successfully navigating a Matrix organisational set-up 'Can do' attitude Demonstrable experience defining and improving ways of working with business partners Strong communication skills with stakeholders An enthusiastic self-starter who can manage activities autonomously, with the ability to toggle between attending to detail and helping steer company strategy Understanding/ability to leverage SQL would be beneficial Your key responsibilities will be split across three key areas - discovery, build and governance: Discovery Play a key role in audience discovery, mapping data dependencies and data gaps related to audience and journey requests from our marketing teams Develop a deep understanding of what is possible using existing data, and act as a Data Steward, inspiring business stakeholders to deliver great audience experiences Work closely with the Senior Product Manager and engineers to define new data requirements and technical dependencies for our engineers and upstream product teams Work with stakeholders to plan audiences and customer journey build requirements ahead of time, identifying synergies and opportunities to fully leverage our Customer Data Platform Build Build and maintain audiences in response to briefs from marketing teams, using the Customer Data Platform and following governance frameworks Build and optimise multi-channel journeys using the Customer Data Platform, working collaboratively with marketing stakeholders to help them achieve their goals Become an expert in leveraging the CDP to its full extent, and help drive the evolution of our personalisation capabilities, leveraging targeted audiences, data science and multi-channel audience experiences Governance Manage the audience request pipeline, keeping the request progress up to date and managing stakeholder communications Become an expert in the consent and legal guidance that enables us to deliver personalised experiences to CDP audiences in a compliant way Support the Senior Product Manager in ensuring product capabilities evolve in line with audience compliance needs Bookkeeping and maintenance of audiences to ensure the best usage of our audience and journey thresholds in the CDP Provide first-line support for internal CDP users when self-help resources are insufficient Establish and maintain strong relationships with a cross functional network of stakeholders, including product, marketing, engineering and legal. This is an excellent role for the right candidate so don't delay and apply ASAP as we have interview slots ready to fill now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
10/12/2025
Contractor
Marketing Audience Operations Manager My global market leading brand is looking for an audience Operations Manager to join a motivated and experienced team responsible for enabling personalised marketing experiences. My client is building an operating ecosystem that enables world-class, insight-led digital marketing to people all over the world. This role will sit in the Marketing Product function, whose responsibility covers a wide variety of digital products across marketing planning, activation, insights and creative management. You will be part of the Audience Relationship Management team, responsible for enabling personalised multi-channel audience experiences across the globe. This is senior role so you will have in-depth knowledge if marketing audience cultivation and the data that underpins the marketing operations Essential Experience Proven experience working with customer data platforms to build and maintain audiences and multi-channel journeys Passion for data, with experience of leveraging it to deliver great audience experiences Experience working with and applying marketing consent and other compliance frameworks to marketing campaigns and audiences Experience of successfully navigating a Matrix organisational set-up 'Can do' attitude Demonstrable experience defining and improving ways of working with business partners Strong communication skills with stakeholders An enthusiastic self-starter who can manage activities autonomously, with the ability to toggle between attending to detail and helping steer company strategy Understanding/ability to leverage SQL would be beneficial Your key responsibilities will be split across three key areas - discovery, build and governance: Discovery Play a key role in audience discovery, mapping data dependencies and data gaps related to audience and journey requests from our marketing teams Develop a deep understanding of what is possible using existing data, and act as a Data Steward, inspiring business stakeholders to deliver great audience experiences Work closely with the Senior Product Manager and engineers to define new data requirements and technical dependencies for our engineers and upstream product teams Work with stakeholders to plan audiences and customer journey build requirements ahead of time, identifying synergies and opportunities to fully leverage our Customer Data Platform Build Build and maintain audiences in response to briefs from marketing teams, using the Customer Data Platform and following governance frameworks Build and optimise multi-channel journeys using the Customer Data Platform, working collaboratively with marketing stakeholders to help them achieve their goals Become an expert in leveraging the CDP to its full extent, and help drive the evolution of our personalisation capabilities, leveraging targeted audiences, data science and multi-channel audience experiences Governance Manage the audience request pipeline, keeping the request progress up to date and managing stakeholder communications Become an expert in the consent and legal guidance that enables us to deliver personalised experiences to CDP audiences in a compliant way Support the Senior Product Manager in ensuring product capabilities evolve in line with audience compliance needs Bookkeeping and maintenance of audiences to ensure the best usage of our audience and journey thresholds in the CDP Provide first-line support for internal CDP users when self-help resources are insufficient Establish and maintain strong relationships with a cross functional network of stakeholders, including product, marketing, engineering and legal. This is an excellent role for the right candidate so don't delay and apply ASAP as we have interview slots ready to fill now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Your new company Our client is seeking a SOC Analyst to join a 24/7 team based on-site in Milton Keynes. As part of the first line of defence, you'll be responsible for monitoring systems, identifying potential threats, and ensuring rapid incident response to safeguard critical services. Responsibilities Keep a close watch on SIEM platforms and other monitoring tools to spot unusual activity. Evaluate and triage alerts to separate genuine incidents from false positives. Take immediate containment steps and escalate confirmed threats to senior analysts. Record incidents thoroughly in tickets and reports to support investigations. Help maintain and fine-tune security tools to improve detection and response capabilities. What you'll need to succeed Experience within Security Operations Strong attention to detail and a proactive mindset. Flexibility to work a rotating 24/7 shift schedule, including nights, weekends, and public holidays. Eligibility requirements: British nationality (single nationality only), with residency in the UK for at least 5 of the past 10 years. Ability to obtain UK Government Security Clearance. A commitment to working onsite What you'll get in return 12 Month Contract £570 per day via Umbrella Company (inside IR35) Fully on-site role 5 days a week at Milton Keynes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/12/2025
Contractor
Your new company Our client is seeking a SOC Analyst to join a 24/7 team based on-site in Milton Keynes. As part of the first line of defence, you'll be responsible for monitoring systems, identifying potential threats, and ensuring rapid incident response to safeguard critical services. Responsibilities Keep a close watch on SIEM platforms and other monitoring tools to spot unusual activity. Evaluate and triage alerts to separate genuine incidents from false positives. Take immediate containment steps and escalate confirmed threats to senior analysts. Record incidents thoroughly in tickets and reports to support investigations. Help maintain and fine-tune security tools to improve detection and response capabilities. What you'll need to succeed Experience within Security Operations Strong attention to detail and a proactive mindset. Flexibility to work a rotating 24/7 shift schedule, including nights, weekends, and public holidays. Eligibility requirements: British nationality (single nationality only), with residency in the UK for at least 5 of the past 10 years. Ability to obtain UK Government Security Clearance. A commitment to working onsite What you'll get in return 12 Month Contract £570 per day via Umbrella Company (inside IR35) Fully on-site role 5 days a week at Milton Keynes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office) Opportunity to work at a Top Leading Solution Provider working on their First Line Support Desk. Massive opportunity to progress and build a career within IT Solutions space. Your duties will be to process tickets and assist with client continuous improvement plans. Key skills and responsibilities Proven experience in a 1st line troubleshooting role Microsoft365/Azure/Windows 11 Infrastructure and Networking Troubleshooting 1st Line issues through to resolution, or, following the required escalation path Perform advanced troubleshooting across networks, Servers, virtualisation platforms, Working closely with 3rd parties to book in hardware replacements and repairs whilst updating tickets with each step of the customer journey giving them full visibility Utilise soft skills to manage customer escalations effectively and efficiently Proactively communicating with customers to ensure updates are clear and consistent First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office)
10/12/2025
Full time
First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office) Opportunity to work at a Top Leading Solution Provider working on their First Line Support Desk. Massive opportunity to progress and build a career within IT Solutions space. Your duties will be to process tickets and assist with client continuous improvement plans. Key skills and responsibilities Proven experience in a 1st line troubleshooting role Microsoft365/Azure/Windows 11 Infrastructure and Networking Troubleshooting 1st Line issues through to resolution, or, following the required escalation path Perform advanced troubleshooting across networks, Servers, virtualisation platforms, Working closely with 3rd parties to book in hardware replacements and repairs whilst updating tickets with each step of the customer journey giving them full visibility Utilise soft skills to manage customer escalations effectively and efficiently Proactively communicating with customers to ensure updates are clear and consistent First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office)
The Guardian is one of the world's biggest liberal news organisations. We are renowned for our ground-breaking independent journalism, our award-winning digital products and excellent engineering team. We're looking for an Android Developer/Engineer to join our Apps team on a 12 month fixed term contract or internal secondment. Development of digital products is central to the Guardian. You could be building the products that showcase our progressive and independent journalism, crafting the tools that journalists use to write their stories, developing the services that allow those stories to be distributed across the globe, or safeguarding our financial future. Please visit our Guardian engineering site which contains information and a blog about working in the Product & Engineering department. We create our award-winning Android app primarily in Kotlin and Java using Android Studio. We're focussed on providing a fast and stable experience to our users, and our Play Store rating of 4.7 stars is testament to that. About the Role You'll be building and testing major new features, as well as improving and maintaining existing functionality for The Guardian's Android apps Our current codebase is 90%+ in Kotlin, but you may be required to work with Java too. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with other stakeholders. You can expect to work closely with iOS, server-side, and web engineers, and designers, product managers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. Sometimes deciding what code to write is as hard as writing the code itself. As an engineer you'll be involved in product decisions as well as technical ones. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard. You'll strive to be innovative on a daily basis, as well as at our regular hack days. About You You have demonstrated experience building and deploying Android applications. You aspire to be an expert in Android development and have a strong interest in growing your skills You're confident coding in Kotlin building in Android studio. You have some experience with Java or are willing to learn. You can make considered and confident choices regarding what technologies to use and when to use them. You drive code quality and best practices. You have experience of, and a willingness to work in Agile development environments We operate in a hybrid environment. Our Software Engineers/Developers are expected to come into the office at least 1 day per week. If you want to come in more than that, that's great too. We strive for transparency in remuneration. The salary for new Apps Developers at the Guardian is £62,000 per year. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 15th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers at to discuss further so we can work with you to support you through your application. Benefits in our Product & Engineering team 30 days annual leave and the option to purchase an extra 5 days Flexible public holidays Generous pension scheme; if you contribute 5% then the Guardian will contribute 8-12% (depending on your age) Multi-faith prayer room Cycle to work scheme and subsidised gym membership Paid volunteering days 10% time - Dedicated time for personal development, separate from time spent contributing to your team's delivery. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
10/12/2025
Full time
The Guardian is one of the world's biggest liberal news organisations. We are renowned for our ground-breaking independent journalism, our award-winning digital products and excellent engineering team. We're looking for an Android Developer/Engineer to join our Apps team on a 12 month fixed term contract or internal secondment. Development of digital products is central to the Guardian. You could be building the products that showcase our progressive and independent journalism, crafting the tools that journalists use to write their stories, developing the services that allow those stories to be distributed across the globe, or safeguarding our financial future. Please visit our Guardian engineering site which contains information and a blog about working in the Product & Engineering department. We create our award-winning Android app primarily in Kotlin and Java using Android Studio. We're focussed on providing a fast and stable experience to our users, and our Play Store rating of 4.7 stars is testament to that. About the Role You'll be building and testing major new features, as well as improving and maintaining existing functionality for The Guardian's Android apps Our current codebase is 90%+ in Kotlin, but you may be required to work with Java too. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with other stakeholders. You can expect to work closely with iOS, server-side, and web engineers, and designers, product managers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. Sometimes deciding what code to write is as hard as writing the code itself. As an engineer you'll be involved in product decisions as well as technical ones. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard. You'll strive to be innovative on a daily basis, as well as at our regular hack days. About You You have demonstrated experience building and deploying Android applications. You aspire to be an expert in Android development and have a strong interest in growing your skills You're confident coding in Kotlin building in Android studio. You have some experience with Java or are willing to learn. You can make considered and confident choices regarding what technologies to use and when to use them. You drive code quality and best practices. You have experience of, and a willingness to work in Agile development environments We operate in a hybrid environment. Our Software Engineers/Developers are expected to come into the office at least 1 day per week. If you want to come in more than that, that's great too. We strive for transparency in remuneration. The salary for new Apps Developers at the Guardian is £62,000 per year. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 15th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers at to discuss further so we can work with you to support you through your application. Benefits in our Product & Engineering team 30 days annual leave and the option to purchase an extra 5 days Flexible public holidays Generous pension scheme; if you contribute 5% then the Guardian will contribute 8-12% (depending on your age) Multi-faith prayer room Cycle to work scheme and subsidised gym membership Paid volunteering days 10% time - Dedicated time for personal development, separate from time spent contributing to your team's delivery. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
The Guardian is one of the world's biggest liberal news organisations. We are renowned for our groundbreaking independent journalism, our award-winning digital products and excellent engineering team. We're looking for a Senior iOS Developer/Engineer to join our Apps team on a 12 month fixed term contract or internal secondment. Development of digital products is central to the Guardian. You could be building the products that showcase our progressive and independent journalism, crafting the tools that journalists use to write their stories, developing the services that allow those stories to be distributed across the globe, or safeguarding our financial future. Please visit our Guardian engineering site which contains information and a blog about working in the Product & Engineering department. Our award-winning iOS app is primarily built in Swift, with a strong focus on delivering a fast, stable, and seamless user experience - reflected in our 4.8-star App Store rating. We also recently launched Feast, a brand-new app written entirely from the ground up in SwiftUI. About the Role You'll be building and testing major new features, as well as improving and maintaining existing functionality. Our programming language of choice is Swift, and we now build all new features exclusively using SwiftUI. You'll occasionally work with legacy code in UIKit and Objective-C, so some familiarity is a bonus. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with designers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. As an engineer you'll be involved in product decisions as well as technical ones. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard. You'll strive to be innovative on a daily basis, as well as at our regular hack days. About You: You have extensive experience building and deploying iOS applications. You are an expert in iOS development and you have a strong interest in growing your skills. You're confident coding in Swift and building in SwiftUI You have some knowledge of Objective-C and UIKit or are willing to learn You can make confident and considered choices regarding what technologies to use and when to use them. You drive code quality and best practices. You are curious, passionate about technology and finding creative solutions to complex problems. You may love the news or you may want to reinvent it. We operate in a hybrid environment. Our Software Engineers/Developers are expected to come into the office at least 1 day per week. If you want to come in more than that, that's great too. We strive for transparency in remuneration. The salary for new Senior Apps Developers at the Guardian is £82,000 per year. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 15th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers at to discuss further so we can work with you to support you through your application. Benefits in our Product & Engineering team 30 days annual leave and the option to purchase an extra 5 days Flexible public holidays Generous pension scheme; if you contribute 5% then the Guardian will contribute 8-12% (depending on your age) Multi-faith prayer room Cycle to work scheme and subsidised gym membership Paid volunteering days 10% time - Dedicated time for personal development, separate from time spent contributing to your team's delivery. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
10/12/2025
Full time
The Guardian is one of the world's biggest liberal news organisations. We are renowned for our groundbreaking independent journalism, our award-winning digital products and excellent engineering team. We're looking for a Senior iOS Developer/Engineer to join our Apps team on a 12 month fixed term contract or internal secondment. Development of digital products is central to the Guardian. You could be building the products that showcase our progressive and independent journalism, crafting the tools that journalists use to write their stories, developing the services that allow those stories to be distributed across the globe, or safeguarding our financial future. Please visit our Guardian engineering site which contains information and a blog about working in the Product & Engineering department. Our award-winning iOS app is primarily built in Swift, with a strong focus on delivering a fast, stable, and seamless user experience - reflected in our 4.8-star App Store rating. We also recently launched Feast, a brand-new app written entirely from the ground up in SwiftUI. About the Role You'll be building and testing major new features, as well as improving and maintaining existing functionality. Our programming language of choice is Swift, and we now build all new features exclusively using SwiftUI. You'll occasionally work with legacy code in UIKit and Objective-C, so some familiarity is a bonus. You won't be coding in isolation - our culture is strongly collaborative, whether pair programming with other developers or working closely with designers, editorial and commercial colleagues. You'll have a voice in all big decisions the team makes. As an engineer you'll be involved in product decisions as well as technical ones. You'll be reviewing the code of other engineers to ensure we maintain our app's high standard. You'll strive to be innovative on a daily basis, as well as at our regular hack days. About You: You have extensive experience building and deploying iOS applications. You are an expert in iOS development and you have a strong interest in growing your skills. You're confident coding in Swift and building in SwiftUI You have some knowledge of Objective-C and UIKit or are willing to learn You can make confident and considered choices regarding what technologies to use and when to use them. You drive code quality and best practices. You are curious, passionate about technology and finding creative solutions to complex problems. You may love the news or you may want to reinvent it. We operate in a hybrid environment. Our Software Engineers/Developers are expected to come into the office at least 1 day per week. If you want to come in more than that, that's great too. We strive for transparency in remuneration. The salary for new Senior Apps Developers at the Guardian is £82,000 per year. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 15th December 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers at to discuss further so we can work with you to support you through your application. Benefits in our Product & Engineering team 30 days annual leave and the option to purchase an extra 5 days Flexible public holidays Generous pension scheme; if you contribute 5% then the Guardian will contribute 8-12% (depending on your age) Multi-faith prayer room Cycle to work scheme and subsidised gym membership Paid volunteering days 10% time - Dedicated time for personal development, separate from time spent contributing to your team's delivery. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Job Title: CNC Sliding Head Programmer Location: Dudley, DY1 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
10/12/2025
Full time
Job Title: CNC Sliding Head Programmer Location: Dudley, DY1 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
Job Title: CNC Sliding Head Programmer Location: Oldbury, B68 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
10/12/2025
Full time
Job Title: CNC Sliding Head Programmer Location: Oldbury, B68 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
Job Title: Technical Support Engineer (Fire & Security) Location: Craigavon Salary: £30,000 per annum Are you looking for a Technical Support Engineer role based in Craigavon? As a Technical Support Engineer, you will provide first-line technical support to both engineers and end users across Fire, CCTV, Intruder, and Access Control systems. You will be working for a well-established organisation that delivers specialist support services across the Fire & Security sector. Responsibilities: Provide technical support to internal and external engineers and end users. Ensure accurate information is logged, scheduled, and communicated promptly. Prioritise workload to meet contractual deadlines. Handle inbound customer calls while maintaining high customer service standards. Attempt first-line fixes before escalating to the service team. Provide support to the Service Scheduling Team when required. Carry out any other reasonable tasks requested by supervisors or the Head of Service. Experience and Certifications required: A minimum of 3 years' experience across Intruder, CCTV, Access Control, and Fire systems. Strong customer-focused approach with excellent telephone manner. Strong interpersonal and communication skills. Ability to prioritise workload effectively. General product knowledge of fire systems. Experience with Network/IP-based systems. Desirable: Experience with UDL software across Galaxy, ATS, and Intruder alarm panels. Experience with Cash4Windows. Experience working on enterprise-wide networked CCTV systems (eg, Hikvision, Cathexis). Experience with remote programming of industry-standard enterprise-level Access Control systems. Please apply with an up-to-date CV for more information.
10/12/2025
Full time
Job Title: Technical Support Engineer (Fire & Security) Location: Craigavon Salary: £30,000 per annum Are you looking for a Technical Support Engineer role based in Craigavon? As a Technical Support Engineer, you will provide first-line technical support to both engineers and end users across Fire, CCTV, Intruder, and Access Control systems. You will be working for a well-established organisation that delivers specialist support services across the Fire & Security sector. Responsibilities: Provide technical support to internal and external engineers and end users. Ensure accurate information is logged, scheduled, and communicated promptly. Prioritise workload to meet contractual deadlines. Handle inbound customer calls while maintaining high customer service standards. Attempt first-line fixes before escalating to the service team. Provide support to the Service Scheduling Team when required. Carry out any other reasonable tasks requested by supervisors or the Head of Service. Experience and Certifications required: A minimum of 3 years' experience across Intruder, CCTV, Access Control, and Fire systems. Strong customer-focused approach with excellent telephone manner. Strong interpersonal and communication skills. Ability to prioritise workload effectively. General product knowledge of fire systems. Experience with Network/IP-based systems. Desirable: Experience with UDL software across Galaxy, ATS, and Intruder alarm panels. Experience with Cash4Windows. Experience working on enterprise-wide networked CCTV systems (eg, Hikvision, Cathexis). Experience with remote programming of industry-standard enterprise-level Access Control systems. Please apply with an up-to-date CV for more information.
Are you looking to benefit from a new career in Software Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 -HTML and CSS Online Training ( 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials (6 weeks) CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training ( 12 weeks) The second step includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.
10/12/2025
Full time
Are you looking to benefit from a new career in Software Development? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. Step 1 -HTML and CSS Online Training ( 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials (6 weeks) CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training ( 12 weeks) The second step includes a selection of more advanced courses to get you up to speed. Learn the Command Line (1.5 weeks) Learn Git & GitHub (1.5 weeks) Learn JavaScript (1.5 weeks) Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.