User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference. As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You'll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world's most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average. Your future duties and responsibilities In this role, you will lead the design and delivery of impactful user research that shapes digital experiences across complex service areas. You'll work collaboratively with service designers, product teams, and technologists to ensure every decision is rooted in evidence. Your expertise will help CGI's clients deliver accessible, inclusive, and user-centred services that achieve measurable results. You'll also play a key role in growing CGI's user research capability-mentoring others, building best practice, and championing the value of ethical, trauma-informed, and inclusive research approaches. You'll be part of a supportive, multidisciplinary environment where creativity, ownership, and collaboration are at the heart of how we work. Lead & Innovate: Plan, design, and lead user research across the full service lifecycle. Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours. Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy. Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking. Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology. Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact. Required qualifications to be successful in this role Required qualifications to be successful in this role You should bring significant experience leading end-to-end research in complex, multidisciplinary environments, with a strong understanding of user-centred design, accessibility, and ethical research. You'll combine analytical rigour with storytelling skill, enabling you to influence stakeholders and drive evidence-based decision making. Proven experience leading user research for digital services with complex user journeys Strong understanding of GDS and/or NHS design standards and how research supports service assessments Proficiency in a range of methodologies (e.g. interviews, ethnography, surveys, diary studies, usability testing) Ability to synthesise findings into clear insights that shape strategy and design Experience mentoring and developing others within a research or design team Skilled collaborator with experience in agile delivery environments Excellent communication, facilitation, and influencing skills Desirable: Experience across both public and private sector research Ability to translate research insights into actionable service improvements Experience conducting research in complex public sector environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference. As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You'll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world's most trusted digital consultancies. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average. Your future duties and responsibilities In this role, you will lead the design and delivery of impactful user research that shapes digital experiences across complex service areas. You'll work collaboratively with service designers, product teams, and technologists to ensure every decision is rooted in evidence. Your expertise will help CGI's clients deliver accessible, inclusive, and user-centred services that achieve measurable results. You'll also play a key role in growing CGI's user research capability-mentoring others, building best practice, and championing the value of ethical, trauma-informed, and inclusive research approaches. You'll be part of a supportive, multidisciplinary environment where creativity, ownership, and collaboration are at the heart of how we work. Lead & Innovate: Plan, design, and lead user research across the full service lifecycle. Discover & Understand: Use a blend of qualitative and quantitative methods to uncover user needs and behaviours. Translate & Influence: Turn complex findings into clear insights and recommendations that guide design and policy. Collaborate & Inspire: Work across disciplines to co-design solutions and embed user-centred thinking. Mentor & Develop: Support and coach junior researchers, promoting best practice in research ethics and methodology. Optimise & Improve: Enhance research operations, recruitment, and data management to streamline delivery and impact. Required qualifications to be successful in this role Required qualifications to be successful in this role You should bring significant experience leading end-to-end research in complex, multidisciplinary environments, with a strong understanding of user-centred design, accessibility, and ethical research. You'll combine analytical rigour with storytelling skill, enabling you to influence stakeholders and drive evidence-based decision making. Proven experience leading user research for digital services with complex user journeys Strong understanding of GDS and/or NHS design standards and how research supports service assessments Proficiency in a range of methodologies (e.g. interviews, ethnography, surveys, diary studies, usability testing) Ability to synthesise findings into clear insights that shape strategy and design Experience mentoring and developing others within a research or design team Skilled collaborator with experience in agile delivery environments Excellent communication, facilitation, and influencing skills Desirable: Experience across both public and private sector research Ability to translate research insights into actionable service improvements Experience conducting research in complex public sector environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Human Centered Design - Product Designer Position Description At CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences-from discovery through to delivery-ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation-supported by a collaborative culture that empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms. You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice-taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment. Key responsibilities: Shape & Lead discovery activities, translating insights into validated design opportunities Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk Partner & Align with engineering to ensure seamless handover and build quality Measure & Demonstrate impact through defined leading and lagging indicators Own & Improve UX/UI debt, design QA, and continuous experience optimisation Facilitate & Collaborate in co-design workshops and multidisciplinary teams Coach & Support junior designers to elevate team capability Required qualifications to be successful in this role You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders. Essential qualifications and experience: You should have demonstrable experience leading product design across discovery to delivery Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems Proven ability to plan and conduct design research and experiments Experience defining and measuring product success metrics Strong collaboration skills across product, engineering, and stakeholder groups Experience acting as a primary point of contact for product design in client-facing environments Solid understanding of accessibility standards and design systems Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Human Centred Design - Service Designer Position Description At CGI, we're reimagining how digital public services are designed and delivered - putting people, insight and innovation at the heart of every experience. As a Senior Service Designer, you'll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating with multidisciplinary teams across research, design, and technology, you'll help transform how organisations operate and make decisions. Here, your expertise will make a tangible difference, supported by a culture that values collaboration, creativity, and ownership - empowering you to shape the future of digital service design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expect to go to CGI offices/client site 2-3 days a week. Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices within CGI - modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Human Centred Design - Service Designer Position Description At CGI, we're reimagining how digital public services are designed and delivered - putting people, insight and innovation at the heart of every experience. As a Senior Service Designer, you'll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating with multidisciplinary teams across research, design, and technology, you'll help transform how organisations operate and make decisions. Here, your expertise will make a tangible difference, supported by a culture that values collaboration, creativity, and ownership - empowering you to shape the future of digital service design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expect to go to CGI offices/client site 2-3 days a week. Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices within CGI - modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Our world class team of Vulnerability Researchers and Reverse Engineers tackle some of the most interesting problems with a meaningful and tangible impact on the national security of the UK. We are growing our VR team significantly and are looking for a diverse range of talent from experienced Vulnerability Researchers with a proven track record to those with a keen interest and aptitude looking to develop their skills in this exciting space! We have a community of technical specialists with a friendly and inclusive culture with great opportunities to learn from experts and make use of a carefully curated training plan with some of the best trainers and conferences available. Our focus is on a wide variety devices, platforms and technologies. VR, RE or development experience with mobile (Android, IOS), firmware, Linux, IoT and Windows is useful but most important is a willingness to learn as all of our projects bring new and interesting challenges. What you will be doing for us: Performing Vulnerability Research and Reverse Engineering to handle complex and unique challenges across a myriad of platforms. Learning to use tools like Ghidra, IDA Pro, Unicorn and Frida plus developing bespoke tooling when needed. Working in a vibrant and inclusive team of specialists where success often comes from teamwork and a diverse approach to solving problems. Developing junior members of staff with a keen interest in RE and VR to realise their potential. Ideal candidate background: An interest and aptitude for Vulnerability Research, Reverse Engineering, and Exploit Development (either from a professional background or by demonstrating an aptitude e.g. by playing capture the flag challenges). Low-level knowledge in how languages function across the application stack from assembly through to interpreted languages and everything in between. Understanding of the exploit development lifecycle from identifying bugs up to fully developed proof of concepts. Proficient in at least one programming language (e.g. Python, Java, C#, C++) How you will be supported: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Systems Applied Intelligence Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
24/09/2022
Full time
Our world class team of Vulnerability Researchers and Reverse Engineers tackle some of the most interesting problems with a meaningful and tangible impact on the national security of the UK. We are growing our VR team significantly and are looking for a diverse range of talent from experienced Vulnerability Researchers with a proven track record to those with a keen interest and aptitude looking to develop their skills in this exciting space! We have a community of technical specialists with a friendly and inclusive culture with great opportunities to learn from experts and make use of a carefully curated training plan with some of the best trainers and conferences available. Our focus is on a wide variety devices, platforms and technologies. VR, RE or development experience with mobile (Android, IOS), firmware, Linux, IoT and Windows is useful but most important is a willingness to learn as all of our projects bring new and interesting challenges. What you will be doing for us: Performing Vulnerability Research and Reverse Engineering to handle complex and unique challenges across a myriad of platforms. Learning to use tools like Ghidra, IDA Pro, Unicorn and Frida plus developing bespoke tooling when needed. Working in a vibrant and inclusive team of specialists where success often comes from teamwork and a diverse approach to solving problems. Developing junior members of staff with a keen interest in RE and VR to realise their potential. Ideal candidate background: An interest and aptitude for Vulnerability Research, Reverse Engineering, and Exploit Development (either from a professional background or by demonstrating an aptitude e.g. by playing capture the flag challenges). Low-level knowledge in how languages function across the application stack from assembly through to interpreted languages and everything in between. Understanding of the exploit development lifecycle from identifying bugs up to fully developed proof of concepts. Proficient in at least one programming language (e.g. Python, Java, C#, C++) How you will be supported: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Systems Applied Intelligence Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
