Up to £60,000basicwith commissionHybrid working after probationPrivate Medical InsuranceInvestment in industry-led trainingGenerous pension Were looking for a confident, commercially minded individual with excellent communication skills and passion for technology. As part of our Pre Sales team, youll be the go to technical expert in our sales process. Youll work hand in hand with our sales team to understand customer challenges and present relevant technical solutions that will make a real impact to our customers ongoing success. Youll bring solid knowledge of WAN, security, unified communications and modern workspace technologies understanding how they come together to deliver robust and scalable solutions. Youll use your technical expertise to present complex ideas clearly to both technical and non-technical audiences, ensuring stakeholders fully grasp the value of your proposals. This role will give you the opportunity to play an integral part of the success of new business acquisition and existing customer growth. You will also be required to travel regularly to attend customer meetings and support client engagements. What youll be doing: Leading technical discovery and design workshops with our customers Providing sound advice and guidance to both our sales team and customers Working closely with our sales team, youll identify, scope and present effective technical proposals Translating technical solutions into business outcome focused proposals and presentations Bridging the customers business challenges and technology enabled outcomes What we need from you: Proven experience in a presales role, ideally within a managed services provider environment Track record of success in technical sales, delivering solutions that meet complex business needs Deep understanding of networking technologies, including Cisco, Meraki, and Fortinet Strong commercial awareness combined with exceptional communication skills, enabling you to influence and engage stakeholders effectively Ability to design and deliver robust WAN solutions, including connectivity strategies Comprehensive hands-on experience of modern networking technologies, including SD-WAN, MPLS, LAN, WLAN, and SSE Working knowledge of unified communications and contact centre platforms, with experience in 88, Zoom and Microsoft Teams preferred An understanding of security frameworks, such as NIST and Cyber Essentials preferred Certifications in Cisco CCNA/CCNP and Fortinet NSE preferred What well give you: Competitive salary of up to £60,000 with commission Generous car allowance Investment in industry-led training Tailored progression opportunities Generous holiday allowance Private medical insurance Enhanced company pension scheme Sustainable travel schemes Significant annual sponsorship through our Community Fund Wereproud to be a Disability Confident Employer, giving the assurance that our recruitment process and progression opportunities are inclusive and accessible for all. JBRP1_UKTJ
09/12/2025
Full time
Up to £60,000basicwith commissionHybrid working after probationPrivate Medical InsuranceInvestment in industry-led trainingGenerous pension Were looking for a confident, commercially minded individual with excellent communication skills and passion for technology. As part of our Pre Sales team, youll be the go to technical expert in our sales process. Youll work hand in hand with our sales team to understand customer challenges and present relevant technical solutions that will make a real impact to our customers ongoing success. Youll bring solid knowledge of WAN, security, unified communications and modern workspace technologies understanding how they come together to deliver robust and scalable solutions. Youll use your technical expertise to present complex ideas clearly to both technical and non-technical audiences, ensuring stakeholders fully grasp the value of your proposals. This role will give you the opportunity to play an integral part of the success of new business acquisition and existing customer growth. You will also be required to travel regularly to attend customer meetings and support client engagements. What youll be doing: Leading technical discovery and design workshops with our customers Providing sound advice and guidance to both our sales team and customers Working closely with our sales team, youll identify, scope and present effective technical proposals Translating technical solutions into business outcome focused proposals and presentations Bridging the customers business challenges and technology enabled outcomes What we need from you: Proven experience in a presales role, ideally within a managed services provider environment Track record of success in technical sales, delivering solutions that meet complex business needs Deep understanding of networking technologies, including Cisco, Meraki, and Fortinet Strong commercial awareness combined with exceptional communication skills, enabling you to influence and engage stakeholders effectively Ability to design and deliver robust WAN solutions, including connectivity strategies Comprehensive hands-on experience of modern networking technologies, including SD-WAN, MPLS, LAN, WLAN, and SSE Working knowledge of unified communications and contact centre platforms, with experience in 88, Zoom and Microsoft Teams preferred An understanding of security frameworks, such as NIST and Cyber Essentials preferred Certifications in Cisco CCNA/CCNP and Fortinet NSE preferred What well give you: Competitive salary of up to £60,000 with commission Generous car allowance Investment in industry-led training Tailored progression opportunities Generous holiday allowance Private medical insurance Enhanced company pension scheme Sustainable travel schemes Significant annual sponsorship through our Community Fund Wereproud to be a Disability Confident Employer, giving the assurance that our recruitment process and progression opportunities are inclusive and accessible for all. JBRP1_UKTJ
Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner HPE: Platinum Partner - FY23 UK&I Solution Provider of the Year Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description Senior AI/Data Engineering Consultant We are looking for people that will guide us in our growth, innovate and mentor. We need you to help us break and create the rules to continue to be a place admired for our people, culture and innovation - and to help us in being a place that everyone wants to work, and no one wants to leave! The role will vary depending on the project but will primarily focus on the delivery of enterprise-level solutions in the Artificial Intelligence, Data Science/Machine Learning and Data Engineering arena.? This is a client-facing position, so the ideal candidate must be comfortable speaking with clients and some occasional?travel. Our offices are in Farnham and London. The role can be based at either location. Induction, training and company meets are done at both offices. When we can, we generally get together at either of the offices either a Wednesday or?a Friday. RESPONSIBILITIES Working on projects that utilise the Microsoft Azure technology stack across domains such as AI, Data Engineering, Data Science & Machine Learning. Satisfying the expectations and requirements of customers, both internal and external Supporting others in their development Contributing to the internal?and external community Industry experience in delivering Microsoft Azure solutions, with a good grounding in all associated areas Proven written and spoken English Strategic and operational decision-making skills Outstanding interpersonal skills Ability and attitude towards investigating and sharing new technologies Ability to guide, direct or influence people Ability to identify opportunities, issues and risks Willingness to learn based on feedback Able to help others develop Ideally degree educated - computer science, data analysis, AI & Machine Learning etc Microsoft certified (nice to have) TECHNICAL SKILLS Peoples skills vary and that's great because the role varies. You should be comfortable with at least 3 of the core technologies below and have an interest in at least 4 others within the core/supporting/principles. Current Microsoft/Databricks certifications are useful but not mandatory - we'll help you get those! Core: Data Manipulation (SQL, Pandas, Pyspark) Azure AI (Azure AI Foundry, AI Search, Document Intelligence, AI Services) Data Science & Machine Learning (Databricks, Python, SKLearn, XGBoost, MLFlow, EDA) Familiarity with LLMs (OpenAI, Prompt Engineering, LangChain) Relevant Azure Data & Computation services (ADLS, ADF, Databricks, SQL Databases) Supporting: Azure ML Services React/CSS/JavaScript Azure infrastructure R, Powershell Kubernetes/Docker Tensorflow/Pytorch Principles: Data Modelling Data Science Data Warehouse Theory Data Architecture Master Data Management Additional Information At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don't believe hiring is a tick box exercise, so if you feel that you don't match the job description 100%, but would still be a great fit for role, please get in touch.
08/12/2025
Full time
Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner HPE: Platinum Partner - FY23 UK&I Solution Provider of the Year Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description Senior AI/Data Engineering Consultant We are looking for people that will guide us in our growth, innovate and mentor. We need you to help us break and create the rules to continue to be a place admired for our people, culture and innovation - and to help us in being a place that everyone wants to work, and no one wants to leave! The role will vary depending on the project but will primarily focus on the delivery of enterprise-level solutions in the Artificial Intelligence, Data Science/Machine Learning and Data Engineering arena.? This is a client-facing position, so the ideal candidate must be comfortable speaking with clients and some occasional?travel. Our offices are in Farnham and London. The role can be based at either location. Induction, training and company meets are done at both offices. When we can, we generally get together at either of the offices either a Wednesday or?a Friday. RESPONSIBILITIES Working on projects that utilise the Microsoft Azure technology stack across domains such as AI, Data Engineering, Data Science & Machine Learning. Satisfying the expectations and requirements of customers, both internal and external Supporting others in their development Contributing to the internal?and external community Industry experience in delivering Microsoft Azure solutions, with a good grounding in all associated areas Proven written and spoken English Strategic and operational decision-making skills Outstanding interpersonal skills Ability and attitude towards investigating and sharing new technologies Ability to guide, direct or influence people Ability to identify opportunities, issues and risks Willingness to learn based on feedback Able to help others develop Ideally degree educated - computer science, data analysis, AI & Machine Learning etc Microsoft certified (nice to have) TECHNICAL SKILLS Peoples skills vary and that's great because the role varies. You should be comfortable with at least 3 of the core technologies below and have an interest in at least 4 others within the core/supporting/principles. Current Microsoft/Databricks certifications are useful but not mandatory - we'll help you get those! Core: Data Manipulation (SQL, Pandas, Pyspark) Azure AI (Azure AI Foundry, AI Search, Document Intelligence, AI Services) Data Science & Machine Learning (Databricks, Python, SKLearn, XGBoost, MLFlow, EDA) Familiarity with LLMs (OpenAI, Prompt Engineering, LangChain) Relevant Azure Data & Computation services (ADLS, ADF, Databricks, SQL Databases) Supporting: Azure ML Services React/CSS/JavaScript Azure infrastructure R, Powershell Kubernetes/Docker Tensorflow/Pytorch Principles: Data Modelling Data Science Data Warehouse Theory Data Architecture Master Data Management Additional Information At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don't believe hiring is a tick box exercise, so if you feel that you don't match the job description 100%, but would still be a great fit for role, please get in touch.
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
05/12/2025
Full time
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA) Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers , a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team. At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach , delivering reliable solutions that make technology simple and effective for everyone. If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you. A Typical Day in the Job: User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripherals, and software applications, including operating systems and productivity tools. Network Device Support - Assisting with the setup, monitoring, and troubleshooting of networked devices such as switches, routers, firewalls, printers, and interactive whiteboards. Documentation & Escalation - Logging issues and resolutions in ticketing systems, maintaining accurate records, and escalating complex problems to senior engineers or vendors when necessary. You'll receive full support from experienced technicians while working toward your qualification through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A genuine passion for technology - you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £16,000 per annum. Monday to Friday, 8:30am - 5:00pm. 28 days holiday including bank holidays. Supportive, close-knit working environment. Genuine opportunities for career progression within a respected local IT business. Your Training with Baltic Apprenticeships You'll complete a Level 3 IT Support Technician Apprenticeship , developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, you'll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why you'd love to start your IT career with John Finch Computers. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
04/12/2025
Full time
IT Support Apprentice - John Finch Computers (Hereford, HR4 9TA) Are you passionate about technology and eager to kickstart your career in IT? John Finch Computers , a well-established IT support and services company based in Hereford, is offering an exciting opportunity for an IT Support Apprentice to join their friendly and experienced team. At John Finch Computers, they've been providing professional IT support, networking, and managed services to schools, businesses, and home users across Herefordshire and beyond for over 30 years. They pride themselves on their hands-on, customer-focused approach , delivering reliable solutions that make technology simple and effective for everyone. If you're a tech enthusiast who enjoys problem-solving, learning how systems work, and helping people with their IT challenges, this apprenticeship could be the perfect fit for you. A Typical Day in the Job: User Support & Troubleshooting - Providing technical assistance to staff and students for hardware, software, and network issues via phone, email, and on-site visits. Account & Security Management - Performing password resets, account setups, and supporting multi-factor authentication while ensuring IT security policies are followed. Hardware & Software Maintenance - Installing, configuring, and upgrading computer components, peripherals, and software applications, including operating systems and productivity tools. Network Device Support - Assisting with the setup, monitoring, and troubleshooting of networked devices such as switches, routers, firewalls, printers, and interactive whiteboards. Documentation & Escalation - Logging issues and resolutions in ticketing systems, maintaining accurate records, and escalating complex problems to senior engineers or vendors when necessary. You'll receive full support from experienced technicians while working toward your qualification through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A genuine passion for technology - you might enjoy building PCs, tinkering with hardware, or solving tech problems. Strong communication and customer service skills. Enthusiastic, proactive, and eager to learn new systems and technologies. A logical thinker with a problem-solving mindset. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Salary, Hours & Benefits: £16,000 per annum. Monday to Friday, 8:30am - 5:00pm. 28 days holiday including bank holidays. Supportive, close-knit working environment. Genuine opportunities for career progression within a respected local IT business. Your Training with Baltic Apprenticeships You'll complete a Level 3 IT Support Technician Apprenticeship , developing your skills in hardware, networking, cybersecurity, and customer support. With live virtual training sessions, self-paced learning, and dedicated tutor guidance, you'll gain the technical confidence and knowledge to succeed in IT. How to Apply To apply, please submit your CV and a short cover letter explaining why you'd love to start your IT career with John Finch Computers. If shortlisted, one of our recruitment consultants will contact you to discuss the next steps. Eligibility Criteria You must have the right to work in the UK and valid residency status to apply for this apprenticeship. INDIT JBRP1_UKTJ
Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary -Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.
04/12/2025
Full time
Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary -Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.
Job Title: Unified Communications Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. You will manage projects from initial scoping through to successful handover, ensuring solutions are delivered on time, within budget, and to the highest standards. You will also provide expert support, troubleshooting, and guidance post-implementation, acting as a trusted advisor to clients and colleagues. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Lead the end-to-end delivery of Unified Communications projects, including requirements gathering, solution design, implementation, and handover. Act as the technical lead for Microsoft Business Voice and Gamma Horizon deployments. Provide pre-sales consultancy, supporting solution design and client proposals. Liaise with Clients, Client Success Managers, Business Development Managers, and Technical Specialists to define project objectives and deliverables. Prepare and execute detailed technical plans, ensuring customer acceptance and satisfaction. Deliver on-site and remote installations, ensuring minimal disruption to client operations. Provide post-installation support, including troubleshooting, issue resolution, and escalation management. Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams. Stay up to date with emerging Unified Communications technologies and recommend improvements to internal processes and client solutions. Achieve a minimum of 80% chargeable work. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation. About you: Knowledge, Skills & Experience; Degree-level qualification or equivalent experience. Microsoft certifications (Teams, Teams Voice) essential; Gamma Horizon certification or equivalent experience highly desirable. Prince2 Foundation/Practitioner or other project management qualifications desirable. Strong understanding of Unified Communications technologies and principles. Hands-on experience with Microsoft Business Voice and ideally, Gamma Horizon solutions. Proficiency in Microsoft Teams and related voice integration. Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable. Knowledge of mobile solutions, call recording, and reporting. Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure). Ability to troubleshoot and resolve technical issues effectively. Excellent communication and consultative skills for client engagement. Strong organisational and time management skills. Ability to work independently and collaboratively within a team. Willingness and ability to travel extensively to client sites, providing consultancy service and on-site support. Proven experience delivering Microsoft Business Voice and Gamma Horizon projects in a managed services environment. Proven effective communication and influencing skills. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts -Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Staff Communications, Communications Project Manager, Technical Project Manager may also be considered for this role.
04/12/2025
Full time
Job Title: Unified Communications Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. You will manage projects from initial scoping through to successful handover, ensuring solutions are delivered on time, within budget, and to the highest standards. You will also provide expert support, troubleshooting, and guidance post-implementation, acting as a trusted advisor to clients and colleagues. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Lead the end-to-end delivery of Unified Communications projects, including requirements gathering, solution design, implementation, and handover. Act as the technical lead for Microsoft Business Voice and Gamma Horizon deployments. Provide pre-sales consultancy, supporting solution design and client proposals. Liaise with Clients, Client Success Managers, Business Development Managers, and Technical Specialists to define project objectives and deliverables. Prepare and execute detailed technical plans, ensuring customer acceptance and satisfaction. Deliver on-site and remote installations, ensuring minimal disruption to client operations. Provide post-installation support, including troubleshooting, issue resolution, and escalation management. Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams. Stay up to date with emerging Unified Communications technologies and recommend improvements to internal processes and client solutions. Achieve a minimum of 80% chargeable work. Build and maintain strong client relationships, acting as a trusted advisor and point of escalation. About you: Knowledge, Skills & Experience; Degree-level qualification or equivalent experience. Microsoft certifications (Teams, Teams Voice) essential; Gamma Horizon certification or equivalent experience highly desirable. Prince2 Foundation/Practitioner or other project management qualifications desirable. Strong understanding of Unified Communications technologies and principles. Hands-on experience with Microsoft Business Voice and ideally, Gamma Horizon solutions. Proficiency in Microsoft Teams and related voice integration. Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable. Knowledge of mobile solutions, call recording, and reporting. Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure). Ability to troubleshoot and resolve technical issues effectively. Excellent communication and consultative skills for client engagement. Strong organisational and time management skills. Ability to work independently and collaboratively within a team. Willingness and ability to travel extensively to client sites, providing consultancy service and on-site support. Proven experience delivering Microsoft Business Voice and Gamma Horizon projects in a managed services environment. Proven effective communication and influencing skills. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts -Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Staff Communications, Communications Project Manager, Technical Project Manager may also be considered for this role.
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
04/12/2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Elevate Technology Group Ltd
Cramlington, Northumberland
Job Title: Professional Services Engineer Location: Cramlington, Northumberland Salary : £30,000 - £35,000 + Vendor Certifications/Qualifications, Private Pension, BUPA Healthcare, Free Gym Membership, Social Events, Pool Cars/Vans. We are partnered with a growing, security-led Managed Service Provider (MSP) at the forefront of IT services, cloud solutions, and infrastructure projects across the UK. They are seeking a Professional Services Engineer / Junior Project Engineer to join their expanding Professional Services team. This is the ideal opportunity for someone currently working in IT Support, Infrastructure Support, or Systems Engineering who is looking to step into project delivery, with a clear pathway into Technical Consultancy and Pre-Sales Engineering. In this role, you will support senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects. You ll be involved in server and storage deployments, Microsoft 365 migrations, VMware implementations, backup and disaster recovery solutions, whilst gaining hands-on project experience, learning from experienced consultants. Key Responsibilities Assist in the delivery of IT infrastructure and cloud projects for clients across the UK. Support with Windows Server, Active Directory, Microsoft 365, and Exchange migrations. Gain hands-on experience with VMware, Veeam, networking, and disaster recovery solutions. Produce accurate technical and project documentation. Act as a point of escalation for troubleshooting complex issues. Work closely with Technical Consultants and Pre-Sales Engineers to validate solutions. Develop strong customer-facing and consultancy skills. Continue building your expertise through training, certifications, and mentoring. Skills & Experience Windows Server & Active Directory Microsoft 365 / Exchange Online (installation, migrations, administration) Networking (switches, firewalls, routers) Backups & Disaster Recovery ideally Veeam VMware vSphere / Virtualisation (desirable) Strong troubleshooting, documentation, and customer communication skills This role is suited to someone with solid IT infrastructure knowledge who is eager to move into projects and consultancy. You may currently be a 2nd Line Engineer, 3rd Line Engineer, Systems Engineer, or Infrastructure Support Analyst and want to progress into a Professional Services / Project Engineer role. You will gain hands-on exposure to cloud, infrastructure, and security projects, clear progression into Technical Consultancy and Pre-Sales roles and full training/support to achieve industry certifications (Microsoft, VMware, Veeam) Apply now to join a leading security-led MSP and take the next step towards a career in IT consultancy. Key Words: Professional Services Engineer, IT Project Engineer, Junior Project Engineer, Implementation Engineer, IT Infrastructure Engineer, Systems Engineer, Infrastructure Support Engineer, IT Support Engineer, 2nd Line Engineer, 3rd Line Engineer, IT Consultant, Junior Technical Consultant, MSP Engineer, Managed Service Provider
04/12/2025
Full time
Job Title: Professional Services Engineer Location: Cramlington, Northumberland Salary : £30,000 - £35,000 + Vendor Certifications/Qualifications, Private Pension, BUPA Healthcare, Free Gym Membership, Social Events, Pool Cars/Vans. We are partnered with a growing, security-led Managed Service Provider (MSP) at the forefront of IT services, cloud solutions, and infrastructure projects across the UK. They are seeking a Professional Services Engineer / Junior Project Engineer to join their expanding Professional Services team. This is the ideal opportunity for someone currently working in IT Support, Infrastructure Support, or Systems Engineering who is looking to step into project delivery, with a clear pathway into Technical Consultancy and Pre-Sales Engineering. In this role, you will support senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects. You ll be involved in server and storage deployments, Microsoft 365 migrations, VMware implementations, backup and disaster recovery solutions, whilst gaining hands-on project experience, learning from experienced consultants. Key Responsibilities Assist in the delivery of IT infrastructure and cloud projects for clients across the UK. Support with Windows Server, Active Directory, Microsoft 365, and Exchange migrations. Gain hands-on experience with VMware, Veeam, networking, and disaster recovery solutions. Produce accurate technical and project documentation. Act as a point of escalation for troubleshooting complex issues. Work closely with Technical Consultants and Pre-Sales Engineers to validate solutions. Develop strong customer-facing and consultancy skills. Continue building your expertise through training, certifications, and mentoring. Skills & Experience Windows Server & Active Directory Microsoft 365 / Exchange Online (installation, migrations, administration) Networking (switches, firewalls, routers) Backups & Disaster Recovery ideally Veeam VMware vSphere / Virtualisation (desirable) Strong troubleshooting, documentation, and customer communication skills This role is suited to someone with solid IT infrastructure knowledge who is eager to move into projects and consultancy. You may currently be a 2nd Line Engineer, 3rd Line Engineer, Systems Engineer, or Infrastructure Support Analyst and want to progress into a Professional Services / Project Engineer role. You will gain hands-on exposure to cloud, infrastructure, and security projects, clear progression into Technical Consultancy and Pre-Sales roles and full training/support to achieve industry certifications (Microsoft, VMware, Veeam) Apply now to join a leading security-led MSP and take the next step towards a career in IT consultancy. Key Words: Professional Services Engineer, IT Project Engineer, Junior Project Engineer, Implementation Engineer, IT Infrastructure Engineer, Systems Engineer, Infrastructure Support Engineer, IT Support Engineer, 2nd Line Engineer, 3rd Line Engineer, IT Consultant, Junior Technical Consultant, MSP Engineer, Managed Service Provider
Are you a seasoned SAP HCM/Payroll expert ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world's most recognisable brands. We're seeking a Senior SAP HCM/Payroll Consultant who thrives in a collaborative environment, enjoys solving complex payroll challenges, and is passionate about driving continuous improvement for customers. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: Senior SAP HCM/Payroll Consultant Remote - Home-based (UK) with minimal travel Up to £78,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we've built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers' solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: Join our high-performing UK Managed Services team as a Senior SAP Payroll Consultant, supporting both Cloud and On-Premise payroll customers. Reporting to the HCM Practice Lead, you'll take the lead in delivering expert support and consultancy across our diverse Managed Services portfolio. In this dynamic role, no two days are the same - from ad-hoc configuration and process improvements to annual UK/IE payroll patching and tackling challenging mini-projects. We're looking for a true team player: someone who loves helping customers achieve excellence, champions best-practice solutions, and brings deep SAP Payroll expertise to every engagement. You'll build trusted relationships, offer confident solution recommendations, and collaborate closely with our talented SAP SuccessFactors HCM/Payroll consultants. About You: Essential Skills • Strong SAP Payroll expertise with 8+ years' functional/technical experience, covering full design, configuration and testing of core payroll functions - from wage type creation to complex schema changes - plus hands-on support background. • Specialist knowledge of UK and Ireland payroll processes, along with solid understanding of SAP HCM Personnel Administration and Time Management (negative and positive). • Confident in recommending process improvements and best-practice optimisation, supported by experience delivering high-quality customer support. • Working knowledge of SuccessFactors integrations including EC to SAP ERP and ECP (BiB and PTP). Desirable Skills • Exposure to Higher Education environments (HESA, Multiple Employment, Public Sector pensions). • Understanding of S/4HANA touchpoints, BP synchronisation, and the ability to debug using ABAP, plus certification in one or more SuccessFactors modules. Personal Profile - Skills & Competencies: • Strong communication skills at all levels, paired with excellent problem-solving, analytical thinking and user support capability. • Able to produce clear documentation (functional specifications, test scripts, end-user training) and manage full end-to-end change processes - from requirements gathering through to design, testing and implementation. • Self-sufficient, organised and able to independently manage workload while balancing multiple tasks and following change control processes. • Willing to learn new SAP processes and functionality, with a collaborative mindset, the ability to work both independently and as part of a team, and a positive can-do attitude. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you're ready to bring your SAP Payroll expertise to an organisation that champions innovation, teamwork and customer success, we'd love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
01/12/2025
Full time
Are you a seasoned SAP HCM/Payroll expert ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world's most recognisable brands. We're seeking a Senior SAP HCM/Payroll Consultant who thrives in a collaborative environment, enjoys solving complex payroll challenges, and is passionate about driving continuous improvement for customers. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: Senior SAP HCM/Payroll Consultant Remote - Home-based (UK) with minimal travel Up to £78,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we've built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers' solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: Join our high-performing UK Managed Services team as a Senior SAP Payroll Consultant, supporting both Cloud and On-Premise payroll customers. Reporting to the HCM Practice Lead, you'll take the lead in delivering expert support and consultancy across our diverse Managed Services portfolio. In this dynamic role, no two days are the same - from ad-hoc configuration and process improvements to annual UK/IE payroll patching and tackling challenging mini-projects. We're looking for a true team player: someone who loves helping customers achieve excellence, champions best-practice solutions, and brings deep SAP Payroll expertise to every engagement. You'll build trusted relationships, offer confident solution recommendations, and collaborate closely with our talented SAP SuccessFactors HCM/Payroll consultants. About You: Essential Skills • Strong SAP Payroll expertise with 8+ years' functional/technical experience, covering full design, configuration and testing of core payroll functions - from wage type creation to complex schema changes - plus hands-on support background. • Specialist knowledge of UK and Ireland payroll processes, along with solid understanding of SAP HCM Personnel Administration and Time Management (negative and positive). • Confident in recommending process improvements and best-practice optimisation, supported by experience delivering high-quality customer support. • Working knowledge of SuccessFactors integrations including EC to SAP ERP and ECP (BiB and PTP). Desirable Skills • Exposure to Higher Education environments (HESA, Multiple Employment, Public Sector pensions). • Understanding of S/4HANA touchpoints, BP synchronisation, and the ability to debug using ABAP, plus certification in one or more SuccessFactors modules. Personal Profile - Skills & Competencies: • Strong communication skills at all levels, paired with excellent problem-solving, analytical thinking and user support capability. • Able to produce clear documentation (functional specifications, test scripts, end-user training) and manage full end-to-end change processes - from requirements gathering through to design, testing and implementation. • Self-sufficient, organised and able to independently manage workload while balancing multiple tasks and following change control processes. • Willing to learn new SAP processes and functionality, with a collaborative mindset, the ability to work both independently and as part of a team, and a positive can-do attitude. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you're ready to bring your SAP Payroll expertise to an organisation that champions innovation, teamwork and customer success, we'd love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a seasoned SAP HCM/Payroll expert ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. We re seeking a Senior SAP HCM/Payroll Consultant who thrives in a collaborative environment, enjoys solving complex payroll challenges, and is passionate about driving continuous improvement for customers. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: Senior SAP HCM/Payroll Consultant Remote - Home-based (UK) with minimal travel Up to £78,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: Join our high-performing UK Managed Services team as a Senior SAP Payroll Consultant, supporting both Cloud and On-Premise payroll customers. Reporting to the HCM Practice Lead, you ll take the lead in delivering expert support and consultancy across our diverse Managed Services portfolio. In this dynamic role, no two days are the same - from ad-hoc configuration and process improvements to annual UK/IE payroll patching and tackling challenging mini-projects. We re looking for a true team player: someone who loves helping customers achieve excellence, champions best-practice solutions, and brings deep SAP Payroll expertise to every engagement. You ll build trusted relationships, offer confident solution recommendations, and collaborate closely with our talented SAP SuccessFactors HCM/Payroll consultants. About You: Essential Skills • Strong SAP Payroll expertise with 8+ years functional/technical experience, covering full design, configuration and testing of core payroll functions - from wage type creation to complex schema changes - plus hands-on support background. • Specialist knowledge of UK and Ireland payroll processes, along with solid understanding of SAP HCM Personnel Administration and Time Management (negative and positive). • Confident in recommending process improvements and best-practice optimisation, supported by experience delivering high-quality customer support. • Working knowledge of SuccessFactors integrations including EC to SAP ERP and ECP (BiB and PTP). Desirable Skills • Exposure to Higher Education environments (HESA, Multiple Employment, Public Sector pensions). • Understanding of S/4HANA touchpoints, BP synchronisation, and the ability to debug using ABAP, plus certification in one or more SuccessFactors modules. Personal Profile - Skills & Competencies: • Strong communication skills at all levels, paired with excellent problem-solving, analytical thinking and user support capability. • Able to produce clear documentation (functional specifications, test scripts, end-user training) and manage full end-to-end change processes - from requirements gathering through to design, testing and implementation. • Self-sufficient, organised and able to independently manage workload while balancing multiple tasks and following change control processes. • Willing to learn new SAP processes and functionality, with a collaborative mindset, the ability to work both independently and as part of a team, and a positive can-do attitude. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Payroll expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
29/11/2025
Full time
Are you a seasoned SAP HCM/Payroll expert ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. We re seeking a Senior SAP HCM/Payroll Consultant who thrives in a collaborative environment, enjoys solving complex payroll challenges, and is passionate about driving continuous improvement for customers. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: Senior SAP HCM/Payroll Consultant Remote - Home-based (UK) with minimal travel Up to £78,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: Join our high-performing UK Managed Services team as a Senior SAP Payroll Consultant, supporting both Cloud and On-Premise payroll customers. Reporting to the HCM Practice Lead, you ll take the lead in delivering expert support and consultancy across our diverse Managed Services portfolio. In this dynamic role, no two days are the same - from ad-hoc configuration and process improvements to annual UK/IE payroll patching and tackling challenging mini-projects. We re looking for a true team player: someone who loves helping customers achieve excellence, champions best-practice solutions, and brings deep SAP Payroll expertise to every engagement. You ll build trusted relationships, offer confident solution recommendations, and collaborate closely with our talented SAP SuccessFactors HCM/Payroll consultants. About You: Essential Skills • Strong SAP Payroll expertise with 8+ years functional/technical experience, covering full design, configuration and testing of core payroll functions - from wage type creation to complex schema changes - plus hands-on support background. • Specialist knowledge of UK and Ireland payroll processes, along with solid understanding of SAP HCM Personnel Administration and Time Management (negative and positive). • Confident in recommending process improvements and best-practice optimisation, supported by experience delivering high-quality customer support. • Working knowledge of SuccessFactors integrations including EC to SAP ERP and ECP (BiB and PTP). Desirable Skills • Exposure to Higher Education environments (HESA, Multiple Employment, Public Sector pensions). • Understanding of S/4HANA touchpoints, BP synchronisation, and the ability to debug using ABAP, plus certification in one or more SuccessFactors modules. Personal Profile - Skills & Competencies: • Strong communication skills at all levels, paired with excellent problem-solving, analytical thinking and user support capability. • Able to produce clear documentation (functional specifications, test scripts, end-user training) and manage full end-to-end change processes - from requirements gathering through to design, testing and implementation. • Self-sufficient, organised and able to independently manage workload while balancing multiple tasks and following change control processes. • Willing to learn new SAP processes and functionality, with a collaborative mindset, the ability to work both independently and as part of a team, and a positive can-do attitude. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Payroll expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) - Step into Consultancy with Full Training! A Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) is required by a leading Microsoft Partner delivering ERP, CRM, and IT managed services to over 100 clients across the UK. This is a fully remote role with a forward-thinking, supportive consultancy team dedicated to real career development. To be considered you must have: Experience supporting Microsoft Dynamics 365 Business Central (or NAV) Strong client-facing support experience An understanding of ERP support processes and issue resolution Good communication skills and attention to detail A desire to transition into a full consultancy role over time You'll get the opportunity to train and develop into a full Functional Consultant, delivering Business Central implementation projects. The path is clearly mapped: starting in support, building relationships with clients, identifying their needs, and stepping into more consultancy-led activities such as workshops, enhancements, and training. Expect your role to shift to 50% consultancy within 12 months and 75% consultancy by 18 months. Day-to-day, you will handle Business Central support tickets, resolve client issues, and deepen relationships. You'll proactively identify opportunities for training, workshops, enhancements, and additional licenses. You'll be involved in project delivery, training, and configuration for clients with 5-10 user systems, across various industries. Why join? Fully remote role Clear progression to full Functional Consultant Work on both support and project delivery Small, friendly, collaborative team Exposure to a wide range of Microsoft technologies Get in touch now!
24/11/2025
Full time
Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) - Step into Consultancy with Full Training! A Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) is required by a leading Microsoft Partner delivering ERP, CRM, and IT managed services to over 100 clients across the UK. This is a fully remote role with a forward-thinking, supportive consultancy team dedicated to real career development. To be considered you must have: Experience supporting Microsoft Dynamics 365 Business Central (or NAV) Strong client-facing support experience An understanding of ERP support processes and issue resolution Good communication skills and attention to detail A desire to transition into a full consultancy role over time You'll get the opportunity to train and develop into a full Functional Consultant, delivering Business Central implementation projects. The path is clearly mapped: starting in support, building relationships with clients, identifying their needs, and stepping into more consultancy-led activities such as workshops, enhancements, and training. Expect your role to shift to 50% consultancy within 12 months and 75% consultancy by 18 months. Day-to-day, you will handle Business Central support tickets, resolve client issues, and deepen relationships. You'll proactively identify opportunities for training, workshops, enhancements, and additional licenses. You'll be involved in project delivery, training, and configuration for clients with 5-10 user systems, across various industries. Why join? Fully remote role Clear progression to full Functional Consultant Work on both support and project delivery Small, friendly, collaborative team Exposure to a wide range of Microsoft technologies Get in touch now!
Role Title: Senior Security AI Solution Architect/Consultant Duration: contract to run until 26/03/2026 Location: London, Hybrid/Flexible (Occasional travel to NW may be required) Rate: up to £671 p/d Umbrella inside IR35 Role purpose/summary Our client is looking for a Snr Security AI Solution Architect/Consultant To support and deliver secure AI solutions within financial services. The architect will shape strategy, design future-state architecture, and deliver practical security capabilities for AI adoption, ensuring compliance with evolving regulations and maintaining a strong security posture. Key Skills/requirements Assess "as-is" and "to-be" security architectures for AI Platforms, AI & GENAI Delivery Roadmaps. Share Security AI & GENAI Security Learnings & Subject Matter Expertise. Shape the short- & long-term AI Security Architecture Strategy incorporating regulation (EUAI Act), standards, framework & policy priorities. Develop architectural documentation for AI security initiatives. Support the delivery of the AI Security Architecture Strategy across both internal & external stakeholders to Security. Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Provide hands-on delivery support where required. General "architect" responsibilities that they would also contribute to: Ensure there is a current Security Architecture defined and maintained for key domains (eg, Endpoint, Cloud, Network, etc.) which clearly outlines the security principles, requirements and capabilities required and how those are instantiated Ensure there is an architectural vision for all projects that at minimum has a component architecture and high-level business process defined (including the product owner and operational team) Ensure architecture artifacts allow to us to quickly answer and evidence routine regulatory queries and attestations Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Map security tooling deployed in the estate (including non-standard environments and non-CISO managed technologies) to the capabilities it implements (not the set of product features - what is actually in use and operationalised) Ensure that projects have correctly aligned scope to Cyber Excellence Programmes and technology/platform strategy Provide input to and take ownership of relevant architectural artifacts that will be produced as part of Excellence Programme workstreams. Survey emerging threats and emerging technologies to identify opportunities for targeted innovation exercises such Proof of Value evaluations Produce patterns which outline solutions for commonly occurring business security needs and security service consumption Validate patterns are adopted by control domain solutions Support Security Consultants as required on complex engagements and provide architectural artifacts such as patterns and principles where necessary Essential Skills & Experience Proven experience as a Security Solution Architect Deep understanding of AI and Generative AI technologies. Deep understanding of AI and Generative AI Security Capabilities. Knowledge of infrastructure and cloud security (AWS; exposure to Azure, GCP, and on-premise environments also valuable). Areas of Knowledge/Skillset: Emergent Technology Governance Artificial Intelligence Data Security within AI Systems Machine Learning AI Operation Cyber recovery IT Infrastructure, Cloud Risk and Regulation Experience in financial services environments. Ability to work across both strategic (roadmaps, future planning) and tactical (delivery, hands-on execution) levels. Personable and collaborative approach, with the ability to engage stakeholders and "roll up sleeves" when needed. Desirable Skills: Experience with regulatory compliance in AI and security, especially EU AI Act. Previous work on securing AI models and platforms (model trust, data security, usage monitoring). AI & GenAI Architecture: Design and implementation of AI factories, pipelines, and modular platforms across regulated environments. GenAI System Design and Implementation: End to end delivery of AI and GenAI systems using modern architecture techniques including LLM optimisation, RAG and Agentic design. AI Risk Management & Governance: Development of bespoke risk frameworks, taxonomies, and AI control libraries tailored to MRM, CRO, and CDO functions. Responsible & Ethical AI: Integration of RAI principles into system design, controls, audit frameworks, and enterprise AI strategies. Cyber & Resilience in AI: Embedding threat modelling, adversarial robustness, data integrity, and continuity planning into AI solution architecture. AI Enablement & Delivery: End-to-end AI life cycle orchestration including readiness assessments, regulatory reviews, and business adoption. Emerging Technology Strategy: Digital responsibility, AI assurance, and horizon scanning for next-gen regulatory, legal, and societal risks. Experience liaising with senior stakeholders and external consultancies (PwC, Accenture, etc.) All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
03/10/2025
Contractor
Role Title: Senior Security AI Solution Architect/Consultant Duration: contract to run until 26/03/2026 Location: London, Hybrid/Flexible (Occasional travel to NW may be required) Rate: up to £671 p/d Umbrella inside IR35 Role purpose/summary Our client is looking for a Snr Security AI Solution Architect/Consultant To support and deliver secure AI solutions within financial services. The architect will shape strategy, design future-state architecture, and deliver practical security capabilities for AI adoption, ensuring compliance with evolving regulations and maintaining a strong security posture. Key Skills/requirements Assess "as-is" and "to-be" security architectures for AI Platforms, AI & GENAI Delivery Roadmaps. Share Security AI & GENAI Security Learnings & Subject Matter Expertise. Shape the short- & long-term AI Security Architecture Strategy incorporating regulation (EUAI Act), standards, framework & policy priorities. Develop architectural documentation for AI security initiatives. Support the delivery of the AI Security Architecture Strategy across both internal & external stakeholders to Security. Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Provide hands-on delivery support where required. General "architect" responsibilities that they would also contribute to: Ensure there is a current Security Architecture defined and maintained for key domains (eg, Endpoint, Cloud, Network, etc.) which clearly outlines the security principles, requirements and capabilities required and how those are instantiated Ensure there is an architectural vision for all projects that at minimum has a component architecture and high-level business process defined (including the product owner and operational team) Ensure architecture artifacts allow to us to quickly answer and evidence routine regulatory queries and attestations Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Map security tooling deployed in the estate (including non-standard environments and non-CISO managed technologies) to the capabilities it implements (not the set of product features - what is actually in use and operationalised) Ensure that projects have correctly aligned scope to Cyber Excellence Programmes and technology/platform strategy Provide input to and take ownership of relevant architectural artifacts that will be produced as part of Excellence Programme workstreams. Survey emerging threats and emerging technologies to identify opportunities for targeted innovation exercises such Proof of Value evaluations Produce patterns which outline solutions for commonly occurring business security needs and security service consumption Validate patterns are adopted by control domain solutions Support Security Consultants as required on complex engagements and provide architectural artifacts such as patterns and principles where necessary Essential Skills & Experience Proven experience as a Security Solution Architect Deep understanding of AI and Generative AI technologies. Deep understanding of AI and Generative AI Security Capabilities. Knowledge of infrastructure and cloud security (AWS; exposure to Azure, GCP, and on-premise environments also valuable). Areas of Knowledge/Skillset: Emergent Technology Governance Artificial Intelligence Data Security within AI Systems Machine Learning AI Operation Cyber recovery IT Infrastructure, Cloud Risk and Regulation Experience in financial services environments. Ability to work across both strategic (roadmaps, future planning) and tactical (delivery, hands-on execution) levels. Personable and collaborative approach, with the ability to engage stakeholders and "roll up sleeves" when needed. Desirable Skills: Experience with regulatory compliance in AI and security, especially EU AI Act. Previous work on securing AI models and platforms (model trust, data security, usage monitoring). AI & GenAI Architecture: Design and implementation of AI factories, pipelines, and modular platforms across regulated environments. GenAI System Design and Implementation: End to end delivery of AI and GenAI systems using modern architecture techniques including LLM optimisation, RAG and Agentic design. AI Risk Management & Governance: Development of bespoke risk frameworks, taxonomies, and AI control libraries tailored to MRM, CRO, and CDO functions. Responsible & Ethical AI: Integration of RAI principles into system design, controls, audit frameworks, and enterprise AI strategies. Cyber & Resilience in AI: Embedding threat modelling, adversarial robustness, data integrity, and continuity planning into AI solution architecture. AI Enablement & Delivery: End-to-end AI life cycle orchestration including readiness assessments, regulatory reviews, and business adoption. Emerging Technology Strategy: Digital responsibility, AI assurance, and horizon scanning for next-gen regulatory, legal, and societal risks. Experience liaising with senior stakeholders and external consultancies (PwC, Accenture, etc.) All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Utility Trade Group , established in 2010, is an award-winning energy consultancy and a trusted industry leader. We combine specialist expertise with advanced tools to deliver real financial savings for businesses, underpinned by complete transparency. Our clients benefit from live energy rates, tailored contracts, and proactive procurement strategies designed to secure energy at the optimum time. With strong buying power and dedicated managed services, we provide clear visibility of consumption and deliver sustainable, cost-effective solutions. Our Services Include: Energy Procurement Green Energy Solutions Flexible Contract Options Data Management & Reporting New Connections We are seeking commission-based consultants across the UK to expand our growing network. We are looking for experienced sales professionals with a proven track record in B2B procurement. You should be confident, performance-driven, and motivated by the opportunity to achieve outstanding financial rewards. Strong organisational skills and a tech-savvy approach to managing your pipeline are essential. What We Offer A dedicated in-house support team providing first-class customer service and administration. Streamlined procedures for contracts, reporting, and commission payments. Flexible working arrangements, with access to our offices when required. An industry-leading uncapped commission structure based on initial payments and residual income with on-target earnings of £100,000+ and significantly higher potential for top performers. Additional monthly incentives and regular team social events. This is an exciting opportunity to build a highly rewarding career with a respected name in the energy sector. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
03/10/2025
Full time
Utility Trade Group , established in 2010, is an award-winning energy consultancy and a trusted industry leader. We combine specialist expertise with advanced tools to deliver real financial savings for businesses, underpinned by complete transparency. Our clients benefit from live energy rates, tailored contracts, and proactive procurement strategies designed to secure energy at the optimum time. With strong buying power and dedicated managed services, we provide clear visibility of consumption and deliver sustainable, cost-effective solutions. Our Services Include: Energy Procurement Green Energy Solutions Flexible Contract Options Data Management & Reporting New Connections We are seeking commission-based consultants across the UK to expand our growing network. We are looking for experienced sales professionals with a proven track record in B2B procurement. You should be confident, performance-driven, and motivated by the opportunity to achieve outstanding financial rewards. Strong organisational skills and a tech-savvy approach to managing your pipeline are essential. What We Offer A dedicated in-house support team providing first-class customer service and administration. Streamlined procedures for contracts, reporting, and commission payments. Flexible working arrangements, with access to our offices when required. An industry-leading uncapped commission structure based on initial payments and residual income with on-target earnings of £100,000+ and significantly higher potential for top performers. Additional monthly incentives and regular team social events. This is an exciting opportunity to build a highly rewarding career with a respected name in the energy sector. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
02/10/2025
Full time
Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.
IT Security Manager Hybrid We are seeking an experienced IT Security Manager to lead our clients security function across the EMEA region. Reporting to the Head of IT Infrastructure, you will manage a team of internal security analysts as well as external consultants and managed services providers. This role requires strong interpersonal skills to collaborate effectively with IT Infrastructure teams across multiple European sites, as well as wider business units within the group. The successful candidate will take ownership of their Information Security Management System (ISMS) , supporting ISO 27001 certification, ensuring compliance with relevant regulations, and safeguarding our IT assets. You will also play a proactive role in shaping and delivering future security programmes as part of the Global IT Security Team. Key Responsibilities Lead and manage the IT security team, including outsourced SOC/MDR/DFIR providers. Maintain and enhance our ISMS, including policies, procedures, registers, and reports. Ensure compliance with ISO 27001, ISAE 3402 Type II, and NIS2 requirements. Prepare and present regular security reports to senior management. Liaise with external auditors, customers, and vendors as required. Conduct regular security assessments, penetration tests, and risk analyses. Monitor networks and systems for breaches, incidents, and vulnerabilities. Respond to and manage security incidents, including investigation, mitigation, and reporting. Oversee user access controls, identity management, and data protection measures. Lead Business Continuity and Disaster Recovery (BC/DR) planning and testing. Manage and deliver IT security awareness training for staff and end users. Qualifications & Experience Bachelor's degree in Computer Science, Information Security, or related field. Professional certification (CISM, CISSP, or equivalent) required. 7+ years' experience in IT security, with at least 3 years in a leadership or managerial role. Strong knowledge of ISO 27001, ISAE 3402, and related frameworks. Experience with security technologies such as XDR, MDR, EDR, SIEM, NAC, IDS/IPS, and SASE. Proven background in incident response, risk management, and ISMS operation. Essential Skills Demonstrated leadership and team management experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to prioritise effectively and perform under pressure. What they Offer An influential leadership role in a global organisation. Opportunity to shape security programmes and strategy at an international level. Competitive salary and benefits package. Professional development and certification support. If you are a proven IT Security leader with the vision, expertise, and drive to safeguard critical systems and data, we would like to hear from you. IT Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
02/10/2025
Full time
IT Security Manager Hybrid We are seeking an experienced IT Security Manager to lead our clients security function across the EMEA region. Reporting to the Head of IT Infrastructure, you will manage a team of internal security analysts as well as external consultants and managed services providers. This role requires strong interpersonal skills to collaborate effectively with IT Infrastructure teams across multiple European sites, as well as wider business units within the group. The successful candidate will take ownership of their Information Security Management System (ISMS) , supporting ISO 27001 certification, ensuring compliance with relevant regulations, and safeguarding our IT assets. You will also play a proactive role in shaping and delivering future security programmes as part of the Global IT Security Team. Key Responsibilities Lead and manage the IT security team, including outsourced SOC/MDR/DFIR providers. Maintain and enhance our ISMS, including policies, procedures, registers, and reports. Ensure compliance with ISO 27001, ISAE 3402 Type II, and NIS2 requirements. Prepare and present regular security reports to senior management. Liaise with external auditors, customers, and vendors as required. Conduct regular security assessments, penetration tests, and risk analyses. Monitor networks and systems for breaches, incidents, and vulnerabilities. Respond to and manage security incidents, including investigation, mitigation, and reporting. Oversee user access controls, identity management, and data protection measures. Lead Business Continuity and Disaster Recovery (BC/DR) planning and testing. Manage and deliver IT security awareness training for staff and end users. Qualifications & Experience Bachelor's degree in Computer Science, Information Security, or related field. Professional certification (CISM, CISSP, or equivalent) required. 7+ years' experience in IT security, with at least 3 years in a leadership or managerial role. Strong knowledge of ISO 27001, ISAE 3402, and related frameworks. Experience with security technologies such as XDR, MDR, EDR, SIEM, NAC, IDS/IPS, and SASE. Proven background in incident response, risk management, and ISMS operation. Essential Skills Demonstrated leadership and team management experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to prioritise effectively and perform under pressure. What they Offer An influential leadership role in a global organisation. Opportunity to shape security programmes and strategy at an international level. Competitive salary and benefits package. Professional development and certification support. If you are a proven IT Security leader with the vision, expertise, and drive to safeguard critical systems and data, we would like to hear from you. IT Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
01/10/2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
This is a fantastic opportunity for a SAP Senior Project Manager to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.
** Candidates must be able to work in the UK without restrictions **
The Role at a Glance:
Senior SAP Project Manager
Home Working / Occasional Visits to Office and Client Sites as Required
Up to £110,000 per annum Plus Benefits
Permanent - Full Time
Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services
Values: Clients First, Foresight and Teamwork
Who we are:
We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries.
We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.
We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.
We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.
Your Day-to-Day Responsibilities will include:
+ Creating, maintaining and developing relationships to sustain client interest and growth
+ Solving problems through a wide knowledge spectrum and experience
+ Providing strategic support to help clients with changes/transformation
+ Managing and delivering projects in accordance with defined guidelines and budget to a high quality
+ Developing your own knowledge to share with the team
+ Assisting with the on boarding and orientation, training of new employees actively supporting the team and its development
+ Giving the project team clear input of the project procedure and of the requirements
+ Being responsible for the project planning with respect to people, cost and deadlines
+ Contributing to technical discussions with integration know-how
+ Taking responsibility for revenue, & cost, as well as employees and the result in the project
+ Increasing and escalating sales opportunities thereby maximising revenue for the organisation
+ Leading the project team and supporting the team as needed
About you:
+ Minimum 10 years overall experience with at least 6 years experience in a relevant domain, industry and/or project experience
+ Successful delivery and experience of involvement in all elements of 10 full project life cycles on large size projects
+ Broad and deep understanding of ASAP methodology, preferably certified
+ Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value
+ Prince 2 certification and/or experience of Agile methodologies e.g. Scrum an advantage
+ Demonstrable experience of accurate and effective project reporting, both internal and external
+ Experience in deploying SAP solutions in some of the following industries: discrete manufacturing, engineering, process manufacturing, wholesale, consumer products
+ Produces high quality project and bid documentation plus quality assurance reviews
+ Able to lead and coordinate integrated workshops with detail and complexity
+ Understands complex contracts at the appropriate level in order to track content with respect to costs and benefits in the project
+ Clear understanding of the overall processes in the project and can give professional support in discussions and enable decisions
+ A full UK driving licence and be willing to travel frequently to different UK customer sites
Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support.
We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
01/06/2025
This is a fantastic opportunity for a SAP Senior Project Manager to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.
** Candidates must be able to work in the UK without restrictions **
The Role at a Glance:
Senior SAP Project Manager
Home Working / Occasional Visits to Office and Client Sites as Required
Up to £110,000 per annum Plus Benefits
Permanent - Full Time
Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services
Values: Clients First, Foresight and Teamwork
Who we are:
We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries.
We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.
We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.
We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.
Your Day-to-Day Responsibilities will include:
+ Creating, maintaining and developing relationships to sustain client interest and growth
+ Solving problems through a wide knowledge spectrum and experience
+ Providing strategic support to help clients with changes/transformation
+ Managing and delivering projects in accordance with defined guidelines and budget to a high quality
+ Developing your own knowledge to share with the team
+ Assisting with the on boarding and orientation, training of new employees actively supporting the team and its development
+ Giving the project team clear input of the project procedure and of the requirements
+ Being responsible for the project planning with respect to people, cost and deadlines
+ Contributing to technical discussions with integration know-how
+ Taking responsibility for revenue, & cost, as well as employees and the result in the project
+ Increasing and escalating sales opportunities thereby maximising revenue for the organisation
+ Leading the project team and supporting the team as needed
About you:
+ Minimum 10 years overall experience with at least 6 years experience in a relevant domain, industry and/or project experience
+ Successful delivery and experience of involvement in all elements of 10 full project life cycles on large size projects
+ Broad and deep understanding of ASAP methodology, preferably certified
+ Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value
+ Prince 2 certification and/or experience of Agile methodologies e.g. Scrum an advantage
+ Demonstrable experience of accurate and effective project reporting, both internal and external
+ Experience in deploying SAP solutions in some of the following industries: discrete manufacturing, engineering, process manufacturing, wholesale, consumer products
+ Produces high quality project and bid documentation plus quality assurance reviews
+ Able to lead and coordinate integrated workshops with detail and complexity
+ Understands complex contracts at the appropriate level in order to track content with respect to costs and benefits in the project
+ Clear understanding of the overall processes in the project and can give professional support in discussions and enable decisions
+ A full UK driving licence and be willing to travel frequently to different UK customer sites
Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support.
We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Maximo Consultant
LOCATIONS: Options are - Astral House, Imperial Way, Watford WD24 4WW / Albion House, Springfield Rd, Horsham RH12 2RW / Millennium House, Progress Way, Denton, Manchester, M34 2GP – WFH subject to discussion.
Working Hours: 40 per week (Start Time - 9am) Mon - Fri
Pay Rate: £500 - £600 per day
The Maximo Consultant is responsible for ensuring that the Maximo applications operate in accordance with service design and business requirements. They will provide a responsive and compelling end user support experience and help to deliver stable and reliable IT systems so that the various VINCI Facilities contracts can achieve their operational objectives. They will specialise within the field of Computer Aided Facilities Management (CAFM), using IBM Maximo. This will require that they have previously worked within either a Facilities Management or Technology Service Management organisation
EXPERIENCE:
* No fewer than five years working in a similar role
* No fewer than seven years working in structured, managed IT service environments
* Experience of working with related industries – Civils, Construction, Facilities etc.
* In-depth, hands-on knowledge of and experience with IBM Maximo systems in addition to SQL and/or DB2.
* Strong knowledge of system testing and software quality assurance best practices and methodologies.
* A good understanding of integration tools and techniques, such as Enterprise Service Bus, Web Services, WebSphere, SOAP etc.
* A working knowledge and understanding of the supporting infrastructure including Windows Server, Windows Clients, Remote Desktop platforms such as RDS, Web Servers such as IIS / Apache / WebSphere, Client Web Browsers such as IE and Chrome.
* Experience of supporting the upgrade and migrating
* A working knowledge of SQL, XML & PYTHON/Java Script.
* Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
* Able to develop and interpret technical documentation for training and end user procedures.
* Experience with working in CI/CD environments using Microsoft DevOps
IT/Related Degree and applicable IT qualifications
IBM DB2
Microsoft SQL
Data Query Optimisation
IBM Maximo (7.6 preferred)
User Security
System Administration - MIF
Escalations
Workflow
Communications templates
Screens
DB Config
Domains
Actions
Roles
Start Centres
Automation Scripts
IBM Maximo Anywhere or other mobile application
IBM Maximo Service Provider
IBM Maximo Scheduler
BIRT / Cognos Reporting
IBM WebSphere
Ear files
Custom java code
PYTHON
Java Script
JSON
XML
Web Services
Azure Integration Services
01/06/2025
Maximo Consultant
LOCATIONS: Options are - Astral House, Imperial Way, Watford WD24 4WW / Albion House, Springfield Rd, Horsham RH12 2RW / Millennium House, Progress Way, Denton, Manchester, M34 2GP – WFH subject to discussion.
Working Hours: 40 per week (Start Time - 9am) Mon - Fri
Pay Rate: £500 - £600 per day
The Maximo Consultant is responsible for ensuring that the Maximo applications operate in accordance with service design and business requirements. They will provide a responsive and compelling end user support experience and help to deliver stable and reliable IT systems so that the various VINCI Facilities contracts can achieve their operational objectives. They will specialise within the field of Computer Aided Facilities Management (CAFM), using IBM Maximo. This will require that they have previously worked within either a Facilities Management or Technology Service Management organisation
EXPERIENCE:
* No fewer than five years working in a similar role
* No fewer than seven years working in structured, managed IT service environments
* Experience of working with related industries – Civils, Construction, Facilities etc.
* In-depth, hands-on knowledge of and experience with IBM Maximo systems in addition to SQL and/or DB2.
* Strong knowledge of system testing and software quality assurance best practices and methodologies.
* A good understanding of integration tools and techniques, such as Enterprise Service Bus, Web Services, WebSphere, SOAP etc.
* A working knowledge and understanding of the supporting infrastructure including Windows Server, Windows Clients, Remote Desktop platforms such as RDS, Web Servers such as IIS / Apache / WebSphere, Client Web Browsers such as IE and Chrome.
* Experience of supporting the upgrade and migrating
* A working knowledge of SQL, XML & PYTHON/Java Script.
* Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
* Able to develop and interpret technical documentation for training and end user procedures.
* Experience with working in CI/CD environments using Microsoft DevOps
IT/Related Degree and applicable IT qualifications
IBM DB2
Microsoft SQL
Data Query Optimisation
IBM Maximo (7.6 preferred)
User Security
System Administration - MIF
Escalations
Workflow
Communications templates
Screens
DB Config
Domains
Actions
Roles
Start Centres
Automation Scripts
IBM Maximo Anywhere or other mobile application
IBM Maximo Service Provider
IBM Maximo Scheduler
BIRT / Cognos Reporting
IBM WebSphere
Ear files
Custom java code
PYTHON
Java Script
JSON
XML
Web Services
Azure Integration Services
The job on offer Capgemini are looking for an SAP Basis Specialist in the United Kingdom, to join our Application Managed Services (AMS) team. In the AMS unit we partner up with Strategic Customers to enable innovation & disrupting future. Together with them, we shape a vision & accompany in their digital transformation journey while optimising the value of IT regarding to their business priorities. In short "We perform the "here & now" while transforming for the future." creative and innovative solutions and we understand that core to our client's requirements is the ability for our consultants to articulate these leading-edge IT solutions to resolve their complex business and technical problems. Your role Provide technical support for SAP Basis related queries by configuring, monitoring, installing support packages and enhancement packs, getting involved in disaster recovery planning and management, tuning SAP systems, and general troubleshooting of a client's SAP technical environment. Carryout SAP Basis administration for both ABAP and JAVA systems Undertake and identify of root causes of any issues that impact the system availability Undertake SAP Basis performance improvements including monitoring and capacity management Participate in the design of SAP Architecture Working with and keeping current with cloud providers and SAPs latest technologies Build and continually strengthen your network across Capgemini and our Clients You'll hone your expertise through frequent use of the systems, as well as training and guidance from our senior SAP consultants. You'll find this is an extremely dynamic role with opportunities to develop your technical expertise, as well as the client facing soft skills you need to excel in IT consulting. Your profile Experience in SAP technical sizing & design, installation, upgrade, migration, patching and day-to-day administration Hands on experience in integrating SAP products with 3rd party systems, applications and tools Hands on experience with SAP NetWeaver's SAP PI interfacing Experience in configuring and supporting SAP Solution Manager System Administrator experience for SAP BOBJ and BW Experience of HANA, Solaris, Oracle and RedHat Database Administration and troubleshooting Passionate about the latest technologies and processes within the market Ability to inspire a shared vision across client and Capgemini teams Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
24/09/2022
Full time
The job on offer Capgemini are looking for an SAP Basis Specialist in the United Kingdom, to join our Application Managed Services (AMS) team. In the AMS unit we partner up with Strategic Customers to enable innovation & disrupting future. Together with them, we shape a vision & accompany in their digital transformation journey while optimising the value of IT regarding to their business priorities. In short "We perform the "here & now" while transforming for the future." creative and innovative solutions and we understand that core to our client's requirements is the ability for our consultants to articulate these leading-edge IT solutions to resolve their complex business and technical problems. Your role Provide technical support for SAP Basis related queries by configuring, monitoring, installing support packages and enhancement packs, getting involved in disaster recovery planning and management, tuning SAP systems, and general troubleshooting of a client's SAP technical environment. Carryout SAP Basis administration for both ABAP and JAVA systems Undertake and identify of root causes of any issues that impact the system availability Undertake SAP Basis performance improvements including monitoring and capacity management Participate in the design of SAP Architecture Working with and keeping current with cloud providers and SAPs latest technologies Build and continually strengthen your network across Capgemini and our Clients You'll hone your expertise through frequent use of the systems, as well as training and guidance from our senior SAP consultants. You'll find this is an extremely dynamic role with opportunities to develop your technical expertise, as well as the client facing soft skills you need to excel in IT consulting. Your profile Experience in SAP technical sizing & design, installation, upgrade, migration, patching and day-to-day administration Hands on experience in integrating SAP products with 3rd party systems, applications and tools Hands on experience with SAP NetWeaver's SAP PI interfacing Experience in configuring and supporting SAP Solution Manager System Administrator experience for SAP BOBJ and BW Experience of HANA, Solaris, Oracle and RedHat Database Administration and troubleshooting Passionate about the latest technologies and processes within the market Ability to inspire a shared vision across client and Capgemini teams Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
