Business Development Manager Salary: 35,000 - 45,000 + Commission (flexible for the right candidate) Scunthorpe Hybrid (office & remote working) We're looking for a proactive and ambitious Business Development Manager to join a young, dynamic team with real entrepreneurial energy. This Business Development Manager role is brand new, created to support the next phase of growth and focused on driving new business with e-commerce brands that need a reliable 3PL partner. As a Business Development Manager, you'll play a key role in shaping the commercial direction of the business, building strong relationships and bringing in new clients who are looking for scalable third-party logistics solutions. What you'll be doing as the Business Development Manager: Identify and develop new e-commerce business opportunities, building strong, long-term client relationships Lead the full sales cycle, from prospecting and presenting tailored 3PL solutions to closing deals Work closely with a dynamic, fast-moving team to help shape the wider growth strategy Provide market insight and feedback to support service innovation and expansion into new sectors Achieve sales targets and contribute directly to company growth, with excellent commission potential What we're looking for in a Business Development Manager: Proven experience in sales, business development, or account management, ideally within logistics or supply chain (preferably working with ecommerce / retail business partners) Strong commercial awareness and the ability to influence, negotiate and close Confident communicator with excellent relationship building skills Self-motivated and results driven, comfortable in a fast paced, entrepreneurial environment Able to work both in the office and remotely as part of a hybrid structure Energetic, proactive and ready to take ownership of a new Business Development Manager role Why this Business Development Manager role is exciting: The chance to define and shape a new position within a growing business Join a young, ambitious team with a collaborative and entrepreneurial culture Flexible hybrid working to balance office collaboration and remote productivity Competitive salary with generous commission potential for high performers If you're a driven Business Development Manager looking for your next step and want the opportunity to help this business unlock their next phase of growth, this could be a brilliant move. BH35652
01/04/2026
Full time
Business Development Manager Salary: 35,000 - 45,000 + Commission (flexible for the right candidate) Scunthorpe Hybrid (office & remote working) We're looking for a proactive and ambitious Business Development Manager to join a young, dynamic team with real entrepreneurial energy. This Business Development Manager role is brand new, created to support the next phase of growth and focused on driving new business with e-commerce brands that need a reliable 3PL partner. As a Business Development Manager, you'll play a key role in shaping the commercial direction of the business, building strong relationships and bringing in new clients who are looking for scalable third-party logistics solutions. What you'll be doing as the Business Development Manager: Identify and develop new e-commerce business opportunities, building strong, long-term client relationships Lead the full sales cycle, from prospecting and presenting tailored 3PL solutions to closing deals Work closely with a dynamic, fast-moving team to help shape the wider growth strategy Provide market insight and feedback to support service innovation and expansion into new sectors Achieve sales targets and contribute directly to company growth, with excellent commission potential What we're looking for in a Business Development Manager: Proven experience in sales, business development, or account management, ideally within logistics or supply chain (preferably working with ecommerce / retail business partners) Strong commercial awareness and the ability to influence, negotiate and close Confident communicator with excellent relationship building skills Self-motivated and results driven, comfortable in a fast paced, entrepreneurial environment Able to work both in the office and remotely as part of a hybrid structure Energetic, proactive and ready to take ownership of a new Business Development Manager role Why this Business Development Manager role is exciting: The chance to define and shape a new position within a growing business Join a young, ambitious team with a collaborative and entrepreneurial culture Flexible hybrid working to balance office collaboration and remote productivity Competitive salary with generous commission potential for high performers If you're a driven Business Development Manager looking for your next step and want the opportunity to help this business unlock their next phase of growth, this could be a brilliant move. BH35652
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
01/04/2026
Full time
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Senior Product Manager Personalisation & AI Hybrid 1 - 2 days per week onsite in central London Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We re looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes. Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel. Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities. Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data. About You Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments. Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms. Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning. Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility. Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale. Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions. Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack. What Success Looks Like A thriving, motivated team delivering impactful personalisation experiences. A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes. Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement. Experience & Qualifications Demonstrable expertise in product management experience in digital or eCommerce environments. Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors. Demonstrable ability to lead complex initiatives from concept to execution. If you re ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers experiences, we want to hear from you.
31/03/2026
Full time
Senior Product Manager Personalisation & AI Hybrid 1 - 2 days per week onsite in central London Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We re looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes. Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel. Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities. Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data. About You Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments. Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms. Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning. Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility. Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale. Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions. Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack. What Success Looks Like A thriving, motivated team delivering impactful personalisation experiences. A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes. Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement. Experience & Qualifications Demonstrable expertise in product management experience in digital or eCommerce environments. Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors. Demonstrable ability to lead complex initiatives from concept to execution. If you re ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers experiences, we want to hear from you.
The Job: Job Title: UX / UI Designer Industry: AI SaaS Start-Up Working Set-Up: Hybrid working set-up in Petersfield (2-3 days per week) Salary - £45,000-£50,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered exclusively with a start-up AI SaaS company who have set out to change the consumer retail space. After being founded in 2023, they're on a mission to revolutionise how businesses engage with their customers through intelligent, AI-driven conversational solutions. Backed by a recent seed-plus investment and with a growing client base - including the second-largest automotive marketplace in the UK - they're at a hugely exciting point of rapid growth. With the initial success (and incredible ongoing potential) of their product, they're now looking to hire a talented and ambitious UX / UI Designer to help define and shape the look, feel, and flow of their product. This is a unique opportunity to break new ground in AI-powered experiences, combining the best of retail and conversational design. If you're passionate about design, curious about AI, and willing to experiment to create truly innovative solutions, this role is for you. You'll work closely with the Product Manager and engineering team, ensuring design decisions are practical, user-focused, and aligned with the business goals. As the product expands into new verticals and shopping experiences, your work will be key to adapting and innovating UI/UX, providing clear pathways for growth into senior design roles. The Person: Proven UX / UI experience, with a strong eye for visual design Experience with Figma Ideally have experience working in a start-up or scale-up environment Experience with conversational AI, chatbots, or service design (Desirable) Exposure to the automotive or e-commerce sectors (Desirable) Basic understanding of front-end development constraints (Desirabke) Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
03/10/2025
Full time
The Job: Job Title: UX / UI Designer Industry: AI SaaS Start-Up Working Set-Up: Hybrid working set-up in Petersfield (2-3 days per week) Salary - £45,000-£50,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered exclusively with a start-up AI SaaS company who have set out to change the consumer retail space. After being founded in 2023, they're on a mission to revolutionise how businesses engage with their customers through intelligent, AI-driven conversational solutions. Backed by a recent seed-plus investment and with a growing client base - including the second-largest automotive marketplace in the UK - they're at a hugely exciting point of rapid growth. With the initial success (and incredible ongoing potential) of their product, they're now looking to hire a talented and ambitious UX / UI Designer to help define and shape the look, feel, and flow of their product. This is a unique opportunity to break new ground in AI-powered experiences, combining the best of retail and conversational design. If you're passionate about design, curious about AI, and willing to experiment to create truly innovative solutions, this role is for you. You'll work closely with the Product Manager and engineering team, ensuring design decisions are practical, user-focused, and aligned with the business goals. As the product expands into new verticals and shopping experiences, your work will be key to adapting and innovating UI/UX, providing clear pathways for growth into senior design roles. The Person: Proven UX / UI experience, with a strong eye for visual design Experience with Figma Ideally have experience working in a start-up or scale-up environment Experience with conversational AI, chatbots, or service design (Desirable) Exposure to the automotive or e-commerce sectors (Desirable) Basic understanding of front-end development constraints (Desirabke) Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy. Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
02/10/2025
Seasonal
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy. Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Job Description Is this your next job Read the full description below to find out, and do not hesitate to make an application. We are looking for an eCommerce expert with a consumer marketing mind to join our dynamic Sure Petcare global marketing team. Most of Sure Petcare products are sold via eCommerce and our Direct-to-Consumer website. So your prior experience in successfully driving online sales will be valuable to us. Part of our Animal Health Intelligence, Sure Petcare is founded on a belief that applied technology can enhance the lives of pets and their owners, empowering owners to care for their pets in entirely new ways. Our ecosystem of connected pet products tracks millions of behavioural events daily and our easy-to-use apps interpret and report these data points as actionable insights, helping pet owners to identify and respond to the changing needs of their pet. Working within the Sure Petcare global marketing team and reporting to the Digital Marketing Lead, the Ecommerce Manager develops global ecommerce strategy and accelerates sales growth via Sure Petcare's global ecommerce partners and Direct to Consumer website. Key Responsibilities: Develop Sure Petcare global ecommerce marketing strategy to drive online sales growth and market share. Drive ecommerce budget planning and management. Define and deploy the ecommerce playbook, creating tools that build the ecommerce capabilities in all country marketing teams. Optimise all online shop front to improve conversion As a subject matter expert, give guidance and significantly influence country marketing teams on the development, implementation, measurement and refinement of local ecommerce activities for global online retailers such as Amazon. Keep on top of the latest trends and developments in ecommerce. Ensure best practice knowledge transfer series to coach local marketing teams in ecommerce strategies and tactics. Develop promotions to support global product marketing campaigns. Work with product marketing managers to develop new product launch campaigns on ecommerce. Responsibility for improving conversion and Direct to Consumer sales on the Sure Petcare website by optimising user experience supported by website development team. Monitor and analyse all changes in website traffic, customer behaviour and changes in sales. Work with Digital Marketing Manager on website revamp and improvement projects supported by global ecommerce team. Oversee business reporting on ecommerce and website; measure key metrics and Key Performance indicators to drive overall visibility into trends and areas of opportunity. Contribute and participate in annual negotiations with key e-commerce players. Set up across the organization, tools and analyse the various performance indicators (sales, profitability, traffic, conversion rate, etc.) to identify development opportunities. Education and Experience: BSc or BA in Marketing, ecommerce or similar field. Alternatively, a Certificate Institute in Marketing (or similar) qualification. Several years' ecommerce experience in working with global brands and managing global ecommerce channels and Direct to Consumer sales or market-leading ecommerce players, across sales and marketing. Detailed working knowledge of managing marketing campaigns and ads on Amazon is a must. Experience in online shop front optimisation Experience in managing website development project an advantage. Ability to influence and lead a multitude of internal stakeholders. Self-starter with the ability to work under deadline pressure. Experience in an international role an advantage. Experience in pet supply industry a bonus. THE COMPANY Our presence in the UK goes back a long way. For over 80 years, we've been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life. Today we're one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London. We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification. WHO WE ARE We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): Number of Openings: 1 Requisition ID: R190732 Job Type: Full-time
24/09/2022
Full time
Job Description Is this your next job Read the full description below to find out, and do not hesitate to make an application. We are looking for an eCommerce expert with a consumer marketing mind to join our dynamic Sure Petcare global marketing team. Most of Sure Petcare products are sold via eCommerce and our Direct-to-Consumer website. So your prior experience in successfully driving online sales will be valuable to us. Part of our Animal Health Intelligence, Sure Petcare is founded on a belief that applied technology can enhance the lives of pets and their owners, empowering owners to care for their pets in entirely new ways. Our ecosystem of connected pet products tracks millions of behavioural events daily and our easy-to-use apps interpret and report these data points as actionable insights, helping pet owners to identify and respond to the changing needs of their pet. Working within the Sure Petcare global marketing team and reporting to the Digital Marketing Lead, the Ecommerce Manager develops global ecommerce strategy and accelerates sales growth via Sure Petcare's global ecommerce partners and Direct to Consumer website. Key Responsibilities: Develop Sure Petcare global ecommerce marketing strategy to drive online sales growth and market share. Drive ecommerce budget planning and management. Define and deploy the ecommerce playbook, creating tools that build the ecommerce capabilities in all country marketing teams. Optimise all online shop front to improve conversion As a subject matter expert, give guidance and significantly influence country marketing teams on the development, implementation, measurement and refinement of local ecommerce activities for global online retailers such as Amazon. Keep on top of the latest trends and developments in ecommerce. Ensure best practice knowledge transfer series to coach local marketing teams in ecommerce strategies and tactics. Develop promotions to support global product marketing campaigns. Work with product marketing managers to develop new product launch campaigns on ecommerce. Responsibility for improving conversion and Direct to Consumer sales on the Sure Petcare website by optimising user experience supported by website development team. Monitor and analyse all changes in website traffic, customer behaviour and changes in sales. Work with Digital Marketing Manager on website revamp and improvement projects supported by global ecommerce team. Oversee business reporting on ecommerce and website; measure key metrics and Key Performance indicators to drive overall visibility into trends and areas of opportunity. Contribute and participate in annual negotiations with key e-commerce players. Set up across the organization, tools and analyse the various performance indicators (sales, profitability, traffic, conversion rate, etc.) to identify development opportunities. Education and Experience: BSc or BA in Marketing, ecommerce or similar field. Alternatively, a Certificate Institute in Marketing (or similar) qualification. Several years' ecommerce experience in working with global brands and managing global ecommerce channels and Direct to Consumer sales or market-leading ecommerce players, across sales and marketing. Detailed working knowledge of managing marketing campaigns and ads on Amazon is a must. Experience in online shop front optimisation Experience in managing website development project an advantage. Ability to influence and lead a multitude of internal stakeholders. Self-starter with the ability to work under deadline pressure. Experience in an international role an advantage. Experience in pet supply industry a bonus. THE COMPANY Our presence in the UK goes back a long way. For over 80 years, we've been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life. Today we're one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London. We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification. WHO WE ARE We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): Number of Openings: 1 Requisition ID: R190732 Job Type: Full-time
When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised, they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation. Come and join us as we embark on an exciting journey with one of our Global clients in the FMCG space. Role Info: Tech Rollout Success / Project Manager - MarTech Platform Home Based, Plus Client Onsite circa twice a week £35,000 - £42,500 + Benefits + Annual Bonus Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape Clients include: BOSCH, OLIVER & Reckitt Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions Your Skills: Strong organizational and demonstrated good project management skills Proven track record of having the ability to make the complex simple Demonstrated in previous roles managing large scale projects / onboardings of enterprise tools Examples of having delivered trainings & provided documentation (i.e training decks) Good attention to detail and the ability to prioritize workload About us: We specialise in marketing technology strategy, sourcing, implementation and managed services. We aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology. Through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack. We have worked on a range of global and regional marketing technology platforms for well known brands and companies. Tech Rollout Success / Project Manager Role: This is a key role in the organisation to help our clients improve stakeholder engagement and systems adoption across three different Media Trading/AdOps platforms/tools: 1. AI-powered marketing intelligence and analytics platform 2. Media Planning Tool 3. Digital Optimiser product to enable media teams (mainly the Agency) to optimise digital media campaigns across channels vs campaign objectives You will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms. You will be involved in the development of process documentation and SOPs, as well as delivering training and developing and maintaining user guides. The role forms part of the first point of contact team for all stakeholders and users of the platforms and will work closely with our client s Media Trading and wider AdOps teams, as well as global, regional and local marketing teams. It will also support their agency and media network partners. The successful candidate will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, as well as conduct training, system maintenance and testing (when required). About You: + 4-6 years industry and relating marketing and systems-use / knowledge + Strong understanding of Business Process / Business Process Mapping + Experience working in Datorama (Salesforce) and JIRA + Experience in other Media Trading Systems and Audit / Compliance a benefit + Knowledge of ad ops across various channels and media (retail, healthcare, food clothing) + Additional experience in one or more MarTech Digital Asset Management (DAM); Workflow Management; or MRM platform is preferred + Knowledge of multiple sectors / global experience + Experience and knowledge of media content formats including distribution formats + Experience in the operation and optimisation of workflow and review approval platforms / solutions + High levels of awareness / understanding of wider marketing content development and content management lifecycles + Good communication and process skills + Comfortable with working with and collaborating with virtual / offshore teams + Comfortable with structured processes, SLAs and working in a performance-orientated environment, as well as defining and creating documentation to support these processes + Comfortable working within a HQ / Corporate organisation. Other Skills: + A can do focused attitude with the ability to drive tasks forward and meet demanding deadlines + A high attention to detail and management of volume data and tasks + The ability to proactively address issues and make recommendations for sustainable change consistently + Capable of picking up new technologies quickly and a proactive self-educator + Ability to deal successfully with staff at all levels within an organisation + The ability to influence and negotiate outcomes with a range of stakeholders, and manage expectations effectively + Good client facing skills Nice to haves: + Experience in systems implementation / transformation, adherence to controlled / policy-based business processes and experience in delivering process improvement and automation are advantageous. + Experience of working with international stakeholders will be beneficial. Interested? Apply here for a fast-track path to the Hiring Manager Your Experience / Background / Previous Roles May Include: Martech Subject Matter, Technology Onboarding, Technology Support, Martech Training, Marketing Systems, Martech Consulting, Martech Implementation, Martech Customer Success, Marketing Technology Platforms. Adtech, AdOps. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
22/09/2022
Full time
When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised, they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation. Come and join us as we embark on an exciting journey with one of our Global clients in the FMCG space. Role Info: Tech Rollout Success / Project Manager - MarTech Platform Home Based, Plus Client Onsite circa twice a week £35,000 - £42,500 + Benefits + Annual Bonus Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape Clients include: BOSCH, OLIVER & Reckitt Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions Your Skills: Strong organizational and demonstrated good project management skills Proven track record of having the ability to make the complex simple Demonstrated in previous roles managing large scale projects / onboardings of enterprise tools Examples of having delivered trainings & provided documentation (i.e training decks) Good attention to detail and the ability to prioritize workload About us: We specialise in marketing technology strategy, sourcing, implementation and managed services. We aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology. Through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack. We have worked on a range of global and regional marketing technology platforms for well known brands and companies. Tech Rollout Success / Project Manager Role: This is a key role in the organisation to help our clients improve stakeholder engagement and systems adoption across three different Media Trading/AdOps platforms/tools: 1. AI-powered marketing intelligence and analytics platform 2. Media Planning Tool 3. Digital Optimiser product to enable media teams (mainly the Agency) to optimise digital media campaigns across channels vs campaign objectives You will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms. You will be involved in the development of process documentation and SOPs, as well as delivering training and developing and maintaining user guides. The role forms part of the first point of contact team for all stakeholders and users of the platforms and will work closely with our client s Media Trading and wider AdOps teams, as well as global, regional and local marketing teams. It will also support their agency and media network partners. The successful candidate will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, as well as conduct training, system maintenance and testing (when required). About You: + 4-6 years industry and relating marketing and systems-use / knowledge + Strong understanding of Business Process / Business Process Mapping + Experience working in Datorama (Salesforce) and JIRA + Experience in other Media Trading Systems and Audit / Compliance a benefit + Knowledge of ad ops across various channels and media (retail, healthcare, food clothing) + Additional experience in one or more MarTech Digital Asset Management (DAM); Workflow Management; or MRM platform is preferred + Knowledge of multiple sectors / global experience + Experience and knowledge of media content formats including distribution formats + Experience in the operation and optimisation of workflow and review approval platforms / solutions + High levels of awareness / understanding of wider marketing content development and content management lifecycles + Good communication and process skills + Comfortable with working with and collaborating with virtual / offshore teams + Comfortable with structured processes, SLAs and working in a performance-orientated environment, as well as defining and creating documentation to support these processes + Comfortable working within a HQ / Corporate organisation. Other Skills: + A can do focused attitude with the ability to drive tasks forward and meet demanding deadlines + A high attention to detail and management of volume data and tasks + The ability to proactively address issues and make recommendations for sustainable change consistently + Capable of picking up new technologies quickly and a proactive self-educator + Ability to deal successfully with staff at all levels within an organisation + The ability to influence and negotiate outcomes with a range of stakeholders, and manage expectations effectively + Good client facing skills Nice to haves: + Experience in systems implementation / transformation, adherence to controlled / policy-based business processes and experience in delivering process improvement and automation are advantageous. + Experience of working with international stakeholders will be beneficial. Interested? Apply here for a fast-track path to the Hiring Manager Your Experience / Background / Previous Roles May Include: Martech Subject Matter, Technology Onboarding, Technology Support, Martech Training, Marketing Systems, Martech Consulting, Martech Implementation, Martech Customer Success, Marketing Technology Platforms. Adtech, AdOps. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Online Trading Manager Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Full Time Church, Accington Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Our Customer & Digital team are at the heart of the business, they are leading the development of a high-performance performance. This is a great opportunity for someone who wants to join a business whose going through significant transformation. What will you be accountable for? Developing and executing a category specific eCommerce Trading plan that will generate online sales activity and support the achievement of business goals and KPI's. Working collaboratively with the Category Managers and the wider trading and marketing teams to drive excellence through the plans and execution Upskilling the trading team to ensure a digital first approach throughout the channel mix Who are we looking for? As an Online Trading Manager you will have: An in-depth understanding of e- commerce solutions and strategies including merchandising, UX and CRN, promotions mechanisms and tactics Technical understanding of the digital product management and optimisation Institute of direct marketing (IDM) qualification, understanding online marketing diploma, email marketing qualification Strong analytical skills complimented with commercial knowledge, is statistics and data- data driven choices to know key metrics across retails trends to help make informed decisions with past experience and knowledge Excellent leadership and management experience Excellent communication skills to collaborate with and influence other key departments, external agencies and colleagues A high level of consistency and logical thinking Highly organised with prioritisation skills Ability to facilitate efficient meeting and to drive projects with key departments and external agencies Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
21/09/2022
Full time
Online Trading Manager Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Full Time Church, Accington Competitive + Benefits About us Now part of the Fraser Group, Studio Retail Ltd are one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity Our Customer & Digital team are at the heart of the business, they are leading the development of a high-performance performance. This is a great opportunity for someone who wants to join a business whose going through significant transformation. What will you be accountable for? Developing and executing a category specific eCommerce Trading plan that will generate online sales activity and support the achievement of business goals and KPI's. Working collaboratively with the Category Managers and the wider trading and marketing teams to drive excellence through the plans and execution Upskilling the trading team to ensure a digital first approach throughout the channel mix Who are we looking for? As an Online Trading Manager you will have: An in-depth understanding of e- commerce solutions and strategies including merchandising, UX and CRN, promotions mechanisms and tactics Technical understanding of the digital product management and optimisation Institute of direct marketing (IDM) qualification, understanding online marketing diploma, email marketing qualification Strong analytical skills complimented with commercial knowledge, is statistics and data- data driven choices to know key metrics across retails trends to help make informed decisions with past experience and knowledge Excellent leadership and management experience Excellent communication skills to collaborate with and influence other key departments, external agencies and colleagues A high level of consistency and logical thinking Highly organised with prioritisation skills Ability to facilitate efficient meeting and to drive projects with key departments and external agencies Why Studio Retail? We have many experienced colleagues who'll tell you they love working at Studio because of the people and the opportunities to develop. It's a fast-paced environment and the offices have a friendly and informal feel to them, no suits required to do a great job here! Through the pandemic we have adopted home working, where possible but expect to return to a hybrid model as soon as is practical and safe. It is key, therefore, that you can get to and from our offices in Accrington and are happy to commute. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
ERP Senior Project Manager/Programme Manager is required by our global retail manufacturing client to manage and deliver an EMEA JDE (JD Edwards) ERP upgrade/integration, an Ecommerce system re-build, a product configurator integration, a parts catalogue database solution and many other software development and infrastructure change projects. The successful ERP Senior Project Manager/Programme Manager will be joining a global business that has grown through multiple acquisitions over the years, where each country has uniquely different IT infrastructure, ERP's, core business systems, business processes and working culture. Successful delivery will require a hands-on', sleeves rolled up' approach focusing on winning hearts and minds' and gaining buy-in from the manufacturing shop floor, right up to executive level. This position will involve extensive collaboration, process change management, people management, data management, training, and some handholding. Please note that this is not a project management position sat behind a computer managing spreadsheets and plans. The ERP Senior Project Manager/Programme Manager will be simultaneously managing and driving multiple projects, reporting to the CIO, and working closely with the global senior IT leadership team whilst being fully accountable for providing senior leadership, oversight, planning, control, budgets, delivery, and execution which will include producing most of their own documentation (plans, RAIDS, scope, PID, reporting, process maps etc.). Please note that this position will not suit Managers used to having lots of structure, resources, and ready-made documentation to hand. ERP Senior Project Managers/Programme Managers applying will ideally be used to working in a regulated and changeable environment with proven experience of delivering simultaneous projects including any ERP implementation, migration or upgrade projects (either from start of mid-delivery), and other core systems projects; coupled with a good understanding of how everything links together in a multi-site environment with respect of IT infrastructure to qualify. ERP Senior Project Managers/Programme Managers should have proven experience of change adoption, people change, and process change with respect of adopting new business processes to fit with a newly implemented system. This would likely require experience of engaging with departmental managers and appointing them as advocates of process change within their departments through leadership, training and mentoring. ERP Senior Project Managers/Programme Managers must be client facing, politically savvy, diplomatic and have proven senior stakeholder engagement skills with a positive, self-motivated can-do attitude, able to thrive in a semi-structured and loosely documented IT environment with limited support and resources to hand. ERP Senior Project Managers/Programme Managers with business level language skills in German or Dutch would be highly desirable, although this is not essential. Experience of working in a regulated environment would be advantageous, although this is not essential either. This position is mostly remote working but applicants must be based in the UK, Ireland, Germany, Netherlands, Spain or Poland to qualify.
22/01/2022
Full time
ERP Senior Project Manager/Programme Manager is required by our global retail manufacturing client to manage and deliver an EMEA JDE (JD Edwards) ERP upgrade/integration, an Ecommerce system re-build, a product configurator integration, a parts catalogue database solution and many other software development and infrastructure change projects. The successful ERP Senior Project Manager/Programme Manager will be joining a global business that has grown through multiple acquisitions over the years, where each country has uniquely different IT infrastructure, ERP's, core business systems, business processes and working culture. Successful delivery will require a hands-on', sleeves rolled up' approach focusing on winning hearts and minds' and gaining buy-in from the manufacturing shop floor, right up to executive level. This position will involve extensive collaboration, process change management, people management, data management, training, and some handholding. Please note that this is not a project management position sat behind a computer managing spreadsheets and plans. The ERP Senior Project Manager/Programme Manager will be simultaneously managing and driving multiple projects, reporting to the CIO, and working closely with the global senior IT leadership team whilst being fully accountable for providing senior leadership, oversight, planning, control, budgets, delivery, and execution which will include producing most of their own documentation (plans, RAIDS, scope, PID, reporting, process maps etc.). Please note that this position will not suit Managers used to having lots of structure, resources, and ready-made documentation to hand. ERP Senior Project Managers/Programme Managers applying will ideally be used to working in a regulated and changeable environment with proven experience of delivering simultaneous projects including any ERP implementation, migration or upgrade projects (either from start of mid-delivery), and other core systems projects; coupled with a good understanding of how everything links together in a multi-site environment with respect of IT infrastructure to qualify. ERP Senior Project Managers/Programme Managers should have proven experience of change adoption, people change, and process change with respect of adopting new business processes to fit with a newly implemented system. This would likely require experience of engaging with departmental managers and appointing them as advocates of process change within their departments through leadership, training and mentoring. ERP Senior Project Managers/Programme Managers must be client facing, politically savvy, diplomatic and have proven senior stakeholder engagement skills with a positive, self-motivated can-do attitude, able to thrive in a semi-structured and loosely documented IT environment with limited support and resources to hand. ERP Senior Project Managers/Programme Managers with business level language skills in German or Dutch would be highly desirable, although this is not essential. Experience of working in a regulated environment would be advantageous, although this is not essential either. This position is mostly remote working but applicants must be based in the UK, Ireland, Germany, Netherlands, Spain or Poland to qualify.
Established in 1952 and online since 1999, Childrensalon is a fast-growing, award-winning, forward-thinking retailer, specialising in dressing children beautifully.
Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse and humane company is very important to us as is our culture of fairness, openness and transparency. We are committed to the career progression and advancement of every team member as well as welcoming the best external talent in the industry. We offer a fun, challenging, collaborative, family-oriented work environment in our fast-paced and rapidly growing business and in turn will provide you with the opportunity to grow your career and make a difference.
We have an exciting opportunity to support our growth and we are on the lookout for a budding Senior Digital Analyst (Data/ Web) who lives and breathes data.
As an expert in the area of data and analytics you will be responsible for providing advanced insights to key members of the business. In this role you will be working on the development of analytic tools used by the web data team as well as joining to other datasets to further improve the quality of the data, insights and reports that are vital to the growth of the business. You will work closely with the Business Intelligence team to automate reporting whilst focusing on the analysis of data providing key insights to improve user experience. You will need to build strong relationships across the company and help evolve the team by providing mentoring and coaching to junior members.
Responsibilities :
Development of reporting, analysis and tracking across multiple platforms.
Ensure correct analytics implementation on new and current projects.
Collaborating with BI team to build automation reports.
Identify and communicate advanced insights to the business.
Keep up to date with new analytics software, tools and updates.
Create new initiatives to provide valuable and actionable data to marketing managers.
Present high-level reports to prompt discussions and identify key areas for improvement.
Analyse data and highlight potential issues and quick wins.
Provide product analysis to key stakeholders for seasonal reports and campaigns
Support analytics requirements across the wider business.
Provide training and support to other teams around the business
Key Skills:
Advanced knowledge of multiple analytics platforms.
4 years minimum experience in web analytics; enhanced e-commerce preferable.
High level of expertise in understanding data and interpreting it into meaningful insights.
Strong presentation and communication skills.
Experience working in an e-commerce background.
Experience with SQL or data joins
Experience with Data Visualisation tools
Attention to detail and thoroughness.
Confident, motivated, approachable and a strong communicator.
This role is based at our Head Office in Tunbridge Wells with some remote working.
Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount.
Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
If you are interested and think you would thrive in this role, please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.
11/01/2022
Full time
Established in 1952 and online since 1999, Childrensalon is a fast-growing, award-winning, forward-thinking retailer, specialising in dressing children beautifully.
Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse and humane company is very important to us as is our culture of fairness, openness and transparency. We are committed to the career progression and advancement of every team member as well as welcoming the best external talent in the industry. We offer a fun, challenging, collaborative, family-oriented work environment in our fast-paced and rapidly growing business and in turn will provide you with the opportunity to grow your career and make a difference.
We have an exciting opportunity to support our growth and we are on the lookout for a budding Senior Digital Analyst (Data/ Web) who lives and breathes data.
As an expert in the area of data and analytics you will be responsible for providing advanced insights to key members of the business. In this role you will be working on the development of analytic tools used by the web data team as well as joining to other datasets to further improve the quality of the data, insights and reports that are vital to the growth of the business. You will work closely with the Business Intelligence team to automate reporting whilst focusing on the analysis of data providing key insights to improve user experience. You will need to build strong relationships across the company and help evolve the team by providing mentoring and coaching to junior members.
Responsibilities :
Development of reporting, analysis and tracking across multiple platforms.
Ensure correct analytics implementation on new and current projects.
Collaborating with BI team to build automation reports.
Identify and communicate advanced insights to the business.
Keep up to date with new analytics software, tools and updates.
Create new initiatives to provide valuable and actionable data to marketing managers.
Present high-level reports to prompt discussions and identify key areas for improvement.
Analyse data and highlight potential issues and quick wins.
Provide product analysis to key stakeholders for seasonal reports and campaigns
Support analytics requirements across the wider business.
Provide training and support to other teams around the business
Key Skills:
Advanced knowledge of multiple analytics platforms.
4 years minimum experience in web analytics; enhanced e-commerce preferable.
High level of expertise in understanding data and interpreting it into meaningful insights.
Strong presentation and communication skills.
Experience working in an e-commerce background.
Experience with SQL or data joins
Experience with Data Visualisation tools
Attention to detail and thoroughness.
Confident, motivated, approachable and a strong communicator.
This role is based at our Head Office in Tunbridge Wells with some remote working.
Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount.
Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
If you are interested and think you would thrive in this role, please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.
The People Of: Ecommerce are working with one of the fastest-growing retail businesses in the UK on an exciting Website Executive role based in the Hampshire region. This role has free onsite parking and a train station 15 minutes' walk from the Head office. As the Website Executive, you will work with the wider eCommerce team, internal IT team and external agency partners to develop the eCommerce capability. As Website Executive your responsibilities will include: - Supporting the delivery of effective day to day running of the website to offer their customers seamless, first class. - Working with the team to deliver the development roadmap - Supporting ideation, product backlog management and ticket creation - Providing support to the eCommerce team, including site monitoring and ad-hoc tasks - Supporting the business with using our web platform, ensuring they have all the support they need to do their job - Performing UAT testing for new website development initiatives As Website Executive you will have: - 1 Years' experience working in a fast-paced eCommerce or retail business - An understanding of MVT and A/B testing - Experience working with a Content Management System (CMS) - Strong knowledge of Microsoft Office, especially Excel Desirable experience: - Knowledge of user analytics (Adobe, Google Analytics etc) - Knowledge of HTML, CSS and Javascript - Experience with Google Tag Manager The ideal candidate will come from either an agency or a retail background.
07/10/2021
Full time
The People Of: Ecommerce are working with one of the fastest-growing retail businesses in the UK on an exciting Website Executive role based in the Hampshire region. This role has free onsite parking and a train station 15 minutes' walk from the Head office. As the Website Executive, you will work with the wider eCommerce team, internal IT team and external agency partners to develop the eCommerce capability. As Website Executive your responsibilities will include: - Supporting the delivery of effective day to day running of the website to offer their customers seamless, first class. - Working with the team to deliver the development roadmap - Supporting ideation, product backlog management and ticket creation - Providing support to the eCommerce team, including site monitoring and ad-hoc tasks - Supporting the business with using our web platform, ensuring they have all the support they need to do their job - Performing UAT testing for new website development initiatives As Website Executive you will have: - 1 Years' experience working in a fast-paced eCommerce or retail business - An understanding of MVT and A/B testing - Experience working with a Content Management System (CMS) - Strong knowledge of Microsoft Office, especially Excel Desirable experience: - Knowledge of user analytics (Adobe, Google Analytics etc) - Knowledge of HTML, CSS and Javascript - Experience with Google Tag Manager The ideal candidate will come from either an agency or a retail background.
I am working with a large retail client of ours on a Product Manager position They are looking for a Product Manager with experience in payments gateway and API As the Product Manager the experience required is below; The six capabilities of Product Management (Judgement & Impact, Customer Insight, Data centric, Leading & influencing, Process & techniques, Strategy & innovation) 2. Deep understanding of customer journeys and development of services to support them 3. Experience with APIs as a product. Technically competent to influence and understand the solution context and approach (legacy, tactical, strategic) and aid engineering in estimating the complexity of work being requested 4. End to End Product Ownership. You will have worked across the full lifecycle of software development - define, design, develop and deliver. 5. Knowledge of Payment as concepts embedded in APIs and realized to customers and colleagues via front end apps that utilise them 6. Knowledge of wider payment ecosystem Ideally been in an ecommerce/retail environment. Inside IR35 Based near Hertfordshire, with hybrid working If you are currently available and interested in hearing more please apply and I will be in touch as soon as possible. Thank you Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
01/10/2021
Contractor
I am working with a large retail client of ours on a Product Manager position They are looking for a Product Manager with experience in payments gateway and API As the Product Manager the experience required is below; The six capabilities of Product Management (Judgement & Impact, Customer Insight, Data centric, Leading & influencing, Process & techniques, Strategy & innovation) 2. Deep understanding of customer journeys and development of services to support them 3. Experience with APIs as a product. Technically competent to influence and understand the solution context and approach (legacy, tactical, strategic) and aid engineering in estimating the complexity of work being requested 4. End to End Product Ownership. You will have worked across the full lifecycle of software development - define, design, develop and deliver. 5. Knowledge of Payment as concepts embedded in APIs and realized to customers and colleagues via front end apps that utilise them 6. Knowledge of wider payment ecosystem Ideally been in an ecommerce/retail environment. Inside IR35 Based near Hertfordshire, with hybrid working If you are currently available and interested in hearing more please apply and I will be in touch as soon as possible. Thank you Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content. We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fuelling our expansion. We now ship to 176 countries, have over 70 million site visits and 95% of our sales are online with the majority of sales made internationally. We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand-new creative hub is in Here East and last year we launched No.5 Carlos Place, a completely new retail concept combining digital and physical interaction. We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us. Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers. We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are committed to ensuring that all our people processes are equitable. About the role: As a senior Java/Hybris software engineer, you'll be working in a cross-functional team of seven to eight software and test automation engineers. You will play a key role in delivering high-quality software to our customers and internal stakeholders. We are looking for a resilient self-starter with a curious mind, who leads by example, believes in good software craftsmanship, and thrives in a fast-paced agile environment. Responsibilities: Active involvement in the development of the E-commerce platform Active involvement in the development of internal and public-facing APIs Work collaboratively in a team of around seven to eight engineers Help foster an agile engineering culture Adopt good engineering patterns and practices Compile and maintain good quality documentation Provide support to other engineering teams in the business Keep abreast of the latest developments in technology Requirements: Good knowledge of Java and Spring MVC Good knowledge and experience of unit testing, preferably with jUnit Some knowledge of front-end web development with HTML, CSS, JavaScript Knowledge of REST web services and APIs Knowledge and experience of TDD and BDD Some experience of database development: SQL and/or NoSQL Broad-minded approach to technology stacks, with a focus on using the right tool for the job, so it's likely that you will have some experience of other languages -TBC 1st Interview - 45 Min Tech Call: Tech lead & Senior Software Engineer. Final Interview - 2hr (2 sessions): 1st Session - Pairing Exercise (1hr): Tech Lead & Senior Software Engineer 2nd Session - HR/Cultural: Head of Technology & Senior Product Manager Java, Hybris, Microservices, AWS, SpringJava, Hybris, Spring Boot, Spring, Microservices, Kafka, AWS, AWS Lambda, JavaScript, REST, SQL
17/03/2021
Full time
At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content. We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fuelling our expansion. We now ship to 176 countries, have over 70 million site visits and 95% of our sales are online with the majority of sales made internationally. We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand-new creative hub is in Here East and last year we launched No.5 Carlos Place, a completely new retail concept combining digital and physical interaction. We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us. Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers. We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are committed to ensuring that all our people processes are equitable. About the role: As a senior Java/Hybris software engineer, you'll be working in a cross-functional team of seven to eight software and test automation engineers. You will play a key role in delivering high-quality software to our customers and internal stakeholders. We are looking for a resilient self-starter with a curious mind, who leads by example, believes in good software craftsmanship, and thrives in a fast-paced agile environment. Responsibilities: Active involvement in the development of the E-commerce platform Active involvement in the development of internal and public-facing APIs Work collaboratively in a team of around seven to eight engineers Help foster an agile engineering culture Adopt good engineering patterns and practices Compile and maintain good quality documentation Provide support to other engineering teams in the business Keep abreast of the latest developments in technology Requirements: Good knowledge of Java and Spring MVC Good knowledge and experience of unit testing, preferably with jUnit Some knowledge of front-end web development with HTML, CSS, JavaScript Knowledge of REST web services and APIs Knowledge and experience of TDD and BDD Some experience of database development: SQL and/or NoSQL Broad-minded approach to technology stacks, with a focus on using the right tool for the job, so it's likely that you will have some experience of other languages -TBC 1st Interview - 45 Min Tech Call: Tech lead & Senior Software Engineer. Final Interview - 2hr (2 sessions): 1st Session - Pairing Exercise (1hr): Tech Lead & Senior Software Engineer 2nd Session - HR/Cultural: Head of Technology & Senior Product Manager Java, Hybris, Microservices, AWS, SpringJava, Hybris, Spring Boot, Spring, Microservices, Kafka, AWS, AWS Lambda, JavaScript, REST, SQL
Kingfisher plc is an international home improvement company with approximately 1,350 stores, and operations in eight countries across Europe. We operate under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş, supported by a team of 74,000 colleagues.We offer home improvement products and services to consumers and trade professionals who shop in our stores and via our e-commerce channels. About the role: Deputised by the Digital Engineering Manager as the Lead Developer you will be responsible for the day-to-day performance, productivity, and growth of the development team. You will lead by example to drive quality, whilst helping to ensure that we are delivering stable, performant, secure and scalable solutions to our customers. You will develop your team and guide engineers to build and produce better solutions. Your experience enables you to blend technical know-how with people leadership so that your team are inspired to go above and beyond and really push their careers forward. Whilst still involved with our technology stack, your primary passion and focus is on seeing engineers progress and wanting to create an environment where individuals can create/maintain/support learn good practices and make sure your team takes accountability learn and flourish. People development is at the heart of this role, and you should be driven by seeing your team progress their skills, experience, and their careers. Responsibilities: Ensure that your team are adhering to our software development principles and quality standards so that work is done to a high standard Understand in depth and be able to convey the importance of principles of good software design so that we can produce good quality software at pace. Understand in depth and be able to convey the importance of technical practices we use here at Kingfisher (such as TDD and Pair programming) so that we are working consistently and can reap the benefits of these practices. Encouraging an open mindset Advocate learning and taking the time to do so personally, so others follow Identifying headcount needs, as well as planning and recruiting as needed. Everyday activities will typically include: Working across multiple agile teams, advising, mentoring and line managing software engineers Act as an escalation point for Scrum Teams, unblocking technical or project related issues to maintain delivery progress. Support the Engineering Manager with resourcing and other day to day management duties, deputising for them when required Maintain high performing teams by driving continuous improvement of engineering and agile practices and standards Be an active member of the Kingfisher Technical Community to help define development processes, and code quality standards, also serve as a technical leader within the organisation Establish a culture of trust and collaboration across the development teams and other business functions Champion agile practices and be a coach and mentor to the team Qualifications: Team leadership and people development (covering, line management, coaching, and mentoring) Communicates clearly with a considered and empathetic approach Holds in-depth knowledge and is an advocate of TDD and pair programming to develop scalable and maintainable applications. Demonstrates a good understanding of programming through building quality, performant, and secure solutions. Has the ability to interpret digital/business strategy and can help drive teams towards goals when crafting solutions Is a strong influencer both inside and outside of their team. Is experienced and comfortable in building lasting and collaborative relationships both inside and outside of their team. - Competitive Salary Ranges Strong Bonus Opportunity Private Healthcare Excellent Pension Contributions 25 days holiday Share Options Life Assurance 20% Discount Card for Kingfisher Group companies Travel Allowance Screening Call Technical Test with Senior Developers + Tech Lead Competency interview with Digital Engineering Manager Final Chat With Head of Engineering Agile, Java, JavaScript, Building Teams, ManagementAgile, Java, JavaScript, TDD
17/03/2021
Full time
Kingfisher plc is an international home improvement company with approximately 1,350 stores, and operations in eight countries across Europe. We operate under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş, supported by a team of 74,000 colleagues.We offer home improvement products and services to consumers and trade professionals who shop in our stores and via our e-commerce channels. About the role: Deputised by the Digital Engineering Manager as the Lead Developer you will be responsible for the day-to-day performance, productivity, and growth of the development team. You will lead by example to drive quality, whilst helping to ensure that we are delivering stable, performant, secure and scalable solutions to our customers. You will develop your team and guide engineers to build and produce better solutions. Your experience enables you to blend technical know-how with people leadership so that your team are inspired to go above and beyond and really push their careers forward. Whilst still involved with our technology stack, your primary passion and focus is on seeing engineers progress and wanting to create an environment where individuals can create/maintain/support learn good practices and make sure your team takes accountability learn and flourish. People development is at the heart of this role, and you should be driven by seeing your team progress their skills, experience, and their careers. Responsibilities: Ensure that your team are adhering to our software development principles and quality standards so that work is done to a high standard Understand in depth and be able to convey the importance of principles of good software design so that we can produce good quality software at pace. Understand in depth and be able to convey the importance of technical practices we use here at Kingfisher (such as TDD and Pair programming) so that we are working consistently and can reap the benefits of these practices. Encouraging an open mindset Advocate learning and taking the time to do so personally, so others follow Identifying headcount needs, as well as planning and recruiting as needed. Everyday activities will typically include: Working across multiple agile teams, advising, mentoring and line managing software engineers Act as an escalation point for Scrum Teams, unblocking technical or project related issues to maintain delivery progress. Support the Engineering Manager with resourcing and other day to day management duties, deputising for them when required Maintain high performing teams by driving continuous improvement of engineering and agile practices and standards Be an active member of the Kingfisher Technical Community to help define development processes, and code quality standards, also serve as a technical leader within the organisation Establish a culture of trust and collaboration across the development teams and other business functions Champion agile practices and be a coach and mentor to the team Qualifications: Team leadership and people development (covering, line management, coaching, and mentoring) Communicates clearly with a considered and empathetic approach Holds in-depth knowledge and is an advocate of TDD and pair programming to develop scalable and maintainable applications. Demonstrates a good understanding of programming through building quality, performant, and secure solutions. Has the ability to interpret digital/business strategy and can help drive teams towards goals when crafting solutions Is a strong influencer both inside and outside of their team. Is experienced and comfortable in building lasting and collaborative relationships both inside and outside of their team. - Competitive Salary Ranges Strong Bonus Opportunity Private Healthcare Excellent Pension Contributions 25 days holiday Share Options Life Assurance 20% Discount Card for Kingfisher Group companies Travel Allowance Screening Call Technical Test with Senior Developers + Tech Lead Competency interview with Digital Engineering Manager Final Chat With Head of Engineering Agile, Java, JavaScript, Building Teams, ManagementAgile, Java, JavaScript, TDD
Childrensalon
Royal Tunbridge Wells, Tunbridge Wells, UK
Childrensalon is an award-winning and leading multi-brand retailer for childrenswear. We were established in 1952 and were one of the first childrenswear retailer to enter the online space. Our amazing products and customer service have proven to be our key drivers of the business and we are now selling to customers all over the world.
We have experienced significant growth over the past few years, and along the way we have amassed vast quantities of data that we are now keen to exploit. We currently have a great team of people providing standard business reports as well as any ad-hoc reporting required to the business. We are looking to take that to the next level with the creation of a fully-fledged BI function, which explores innovative solutions to advance data analytics in order to drive the business forward, keeping us at the forefront of technology.
Responsibilities:
Manage the workload of the BI team, ensuring that projects are on schedule and to specification, constantly improving what is already there; whilst mentoring the team in their own personal development
Work with other departments to create monthly/weekly reports and other ad-hoc analysis to support their departmental strategy
Understand our business and the many markets we operate in, using the data we have through analysis, presenting findings and recommendations to the key stakeholders
Formulate the information we would need to develop our understanding of our sales channel, customers, products and markets; regularly performing data review on the different business areas
Communicate key findings and analysis that will be helpful for department heads, understanding the audience and customising the information in a way they would understand and be able to utilise effectively
Contribute to the development of data gathering channels in order to gain additional useful data or enrich the current data
Identify relevant external data sources to support and enhance the evaluation and summary of the data results
Keep up-to-date with industry information within retail, e-commerce as well as BI in order to suggest improvements or enhance our analytics
Review key competitor regularly to assess and analyse potential impact on the company
Requirements:
We are looking for somebody who understands the challenges and opportunities that growth presents and can formulate and execute a BI strategy that will help us to achieve our objectives over the coming years.
You will have gained experience in an e-commerce environment and have done data manipulation, data extraction, statistical analysis and forecasting
Ideally you will have significant experience with Power BI (or another enterprise level BI platform), Google Analytics, and of course be an expert at Excel
You’ll need to have great people skills as you will be liaising with stakeholders at all levels in the business to both determine their needs and to sell your own ideas to them.
You will have experience in leading and managing a team
You will have the ability to be agile and excel in a fast-changing environment
You will have great attention to detail and enjoy problem-solving
You will have shown evidence of commercial awareness within the retail industry, and be able to source and integrate third-party data to add value and context to our reporting, helping us to make those key decisions that will really drive the business forward
As this is a new role, you will be forging a new path for the team and yourself, forming a yearly strategic plan for the role of BI and analytics within the company. Ideally you will have demonstrated your ability to take the initiative to formulate a strategic plan
Childrensalon offers a highly competitive salary, company pension plan, health plan, subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #34 on the 2019 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.
Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.
05/08/2019
Full time
Childrensalon is an award-winning and leading multi-brand retailer for childrenswear. We were established in 1952 and were one of the first childrenswear retailer to enter the online space. Our amazing products and customer service have proven to be our key drivers of the business and we are now selling to customers all over the world.
We have experienced significant growth over the past few years, and along the way we have amassed vast quantities of data that we are now keen to exploit. We currently have a great team of people providing standard business reports as well as any ad-hoc reporting required to the business. We are looking to take that to the next level with the creation of a fully-fledged BI function, which explores innovative solutions to advance data analytics in order to drive the business forward, keeping us at the forefront of technology.
Responsibilities:
Manage the workload of the BI team, ensuring that projects are on schedule and to specification, constantly improving what is already there; whilst mentoring the team in their own personal development
Work with other departments to create monthly/weekly reports and other ad-hoc analysis to support their departmental strategy
Understand our business and the many markets we operate in, using the data we have through analysis, presenting findings and recommendations to the key stakeholders
Formulate the information we would need to develop our understanding of our sales channel, customers, products and markets; regularly performing data review on the different business areas
Communicate key findings and analysis that will be helpful for department heads, understanding the audience and customising the information in a way they would understand and be able to utilise effectively
Contribute to the development of data gathering channels in order to gain additional useful data or enrich the current data
Identify relevant external data sources to support and enhance the evaluation and summary of the data results
Keep up-to-date with industry information within retail, e-commerce as well as BI in order to suggest improvements or enhance our analytics
Review key competitor regularly to assess and analyse potential impact on the company
Requirements:
We are looking for somebody who understands the challenges and opportunities that growth presents and can formulate and execute a BI strategy that will help us to achieve our objectives over the coming years.
You will have gained experience in an e-commerce environment and have done data manipulation, data extraction, statistical analysis and forecasting
Ideally you will have significant experience with Power BI (or another enterprise level BI platform), Google Analytics, and of course be an expert at Excel
You’ll need to have great people skills as you will be liaising with stakeholders at all levels in the business to both determine their needs and to sell your own ideas to them.
You will have experience in leading and managing a team
You will have the ability to be agile and excel in a fast-changing environment
You will have great attention to detail and enjoy problem-solving
You will have shown evidence of commercial awareness within the retail industry, and be able to source and integrate third-party data to add value and context to our reporting, helping us to make those key decisions that will really drive the business forward
As this is a new role, you will be forging a new path for the team and yourself, forming a yearly strategic plan for the role of BI and analytics within the company. Ideally you will have demonstrated your ability to take the initiative to formulate a strategic plan
Childrensalon offers a highly competitive salary, company pension plan, health plan, subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #34 on the 2019 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.
Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.
We are searching for an eCommerce Test Analyst to join a rapidly expanding global retailer. You can work in a fast paced, agile environment where you would collaborate with key stakeholders, ensuring optimum functionality across the eCommerce and Marketing platforms.
ROLE: Test Analyst
Salary: £25,000 - £32,000 dependent on experience (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, maternity and adoption pay, bike to work scheme and sick pay)
Location: Tamworth, West Midlands commutable from Birmingham, Coventry, Leicester, Derby, Burton-upon-Trent, Tamworth, Sutton Coldfield, Nuneaton, Hinckley, Lichfield, Ashby-de-la-Zouch, Solihull, Walsall, Cannock, Stafford, Loughborough
In this role you will interpret business requirements while confirming testability. The Test Analyst will create test conditions and test scripts while using your initiative to capture missed requirements through test life cycles. The Test Analyst will also manage relationships with third party suppliers, coordinating integrated testing activity to ensure optimum quality assurance.
Test Analyst key Responsibilities:
*Review user stories and acceptance criteria, feedback to business analysts capturing missed requirements
*Create test conditions, test scripts and test cycles
*Create relevant documentation and deliverables for each release cycle (coverage and test data matrices)
*Co-ordinate, prioritise and execute the UAT test scripts / cycles per release
*Liaise and assist the test manager in UAT tasks
*Identify, create and prioritise UAT defects for both test and production environments
*Manage the relationship with third party suppliers to co-ordinate testing in the integrated test environment
*Participating in early morning website deployment testing when required
The ideal UAT Test Analyst will have proven experience in the following:
*Adaptable to a changing environment with a can-do attitude
*Ability to build trust enabling the management and influencing of stakeholders at all levels
*Experience of task management tools such as Wiki, Confluence, JIRA, Zephyr
*Experience of managing suppliers
*Experience of full end to end test life cycle development (business user stories, SME review, peer review, creating test documents, creating test scripts and cycles, raising and retesting defects)
The ideal UAT Test Analyst desirable skills:
*Experience of working across eCommerce teams and dealing with multiple stakeholders
*Experience of working using AGILE methodology
*Experience of working across multichannel software
*Experience of delivering projects involving Omni channel ecommerce, web and mobile platforms is desirable
Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen.
Keywords: test analyst, QA tester, QA analyst, eCommerce, Test, IT, JIRA, automation, test scripts, QA, UAT, regression testing, front end, back end, user journey, business analyst, multichannel, omnichannel, agile, UAT, defect, graduate
29/10/2018
We are searching for an eCommerce Test Analyst to join a rapidly expanding global retailer. You can work in a fast paced, agile environment where you would collaborate with key stakeholders, ensuring optimum functionality across the eCommerce and Marketing platforms.
ROLE: Test Analyst
Salary: £25,000 - £32,000 dependent on experience (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, maternity and adoption pay, bike to work scheme and sick pay)
Location: Tamworth, West Midlands commutable from Birmingham, Coventry, Leicester, Derby, Burton-upon-Trent, Tamworth, Sutton Coldfield, Nuneaton, Hinckley, Lichfield, Ashby-de-la-Zouch, Solihull, Walsall, Cannock, Stafford, Loughborough
In this role you will interpret business requirements while confirming testability. The Test Analyst will create test conditions and test scripts while using your initiative to capture missed requirements through test life cycles. The Test Analyst will also manage relationships with third party suppliers, coordinating integrated testing activity to ensure optimum quality assurance.
Test Analyst key Responsibilities:
*Review user stories and acceptance criteria, feedback to business analysts capturing missed requirements
*Create test conditions, test scripts and test cycles
*Create relevant documentation and deliverables for each release cycle (coverage and test data matrices)
*Co-ordinate, prioritise and execute the UAT test scripts / cycles per release
*Liaise and assist the test manager in UAT tasks
*Identify, create and prioritise UAT defects for both test and production environments
*Manage the relationship with third party suppliers to co-ordinate testing in the integrated test environment
*Participating in early morning website deployment testing when required
The ideal UAT Test Analyst will have proven experience in the following:
*Adaptable to a changing environment with a can-do attitude
*Ability to build trust enabling the management and influencing of stakeholders at all levels
*Experience of task management tools such as Wiki, Confluence, JIRA, Zephyr
*Experience of managing suppliers
*Experience of full end to end test life cycle development (business user stories, SME review, peer review, creating test documents, creating test scripts and cycles, raising and retesting defects)
The ideal UAT Test Analyst desirable skills:
*Experience of working across eCommerce teams and dealing with multiple stakeholders
*Experience of working using AGILE methodology
*Experience of working across multichannel software
*Experience of delivering projects involving Omni channel ecommerce, web and mobile platforms is desirable
Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen.
Keywords: test analyst, QA tester, QA analyst, eCommerce, Test, IT, JIRA, automation, test scripts, QA, UAT, regression testing, front end, back end, user journey, business analyst, multichannel, omnichannel, agile, UAT, defect, graduate
IT Jobs
Lytham St Anne's, Lancashire, United Kingdom
QA Tester, Lytham St. Anne’s, Full-Time – 37.5 hours per week, Rate: £25,000 per annum
QA Tester job intro:
We have a fantastic opportunity for an eCommerce QA Tester to join the eCommerce department at our Head Office in Lytham St. Anne’s.
As Beaverbrooks’ eCommerce QA Tester, you will perform the testing of all technical projects, reporting into the eCommerce Technology Manager. You will be responsible for the crucial UAT phase of the project, ensuring that the solution meets business requirements, as well as satisfying our high standards for quality and performance.
The eCommerce team at Beaverbrooks are responsible for the ongoing development of the customer experience online, including functional enhancements, merchandising of the online product catalogue, maintenance of all digital content and the conduct of digital marketing, whilst continually ensuring the website conforms to industry best practices and achieves continual sales growth.
Responsibilities as our QA Tester:
- Supporting the delivery of technical projects and perform the testing of them to ensure they meet our acceptance criteria
- Responsibility for UAT (User Acceptance Testing) of all major and minor releases to the eCommerce platform and supporting systems
- Working with the eCommerce Project Manager and stakeholders to understand each project’s key deliverables and priorities; ensuring that these are considered during the planning and execution of UAT
- Assisting in all releases to the eCommerce application and conducting post-release training, in conjunction with the eCommerce Technology Manager and eCommerce Project Manager
- Building strong relationships with both the Test/ QA teams of our technical partners/ integrators, and with our internal IT team
- Using your knowledge and experience, working in conjunction with the eCommerce Technology Manager to improve the quality and accuracy of our UAT, and the use of automated testing
- Playing a key part in improving online customer engagement and conversion
Our ideal QA Tester:
- Some experience of working in an eCommerce role is desirable
- Experience of working with third parties
- Knowledge and awareness of web technologies, architecture and software development
- Has a proactive approach to problem-solving technical and process issues
- Experience performing QA and UAT functions
- Experience in test planning
- Excellent written and spoken communication skills
- The ability to work closely within a team
About the company
Beaverbrooks is a family-owned jewellery and watch retailer established in 1919 with 70 stores across the UK, providing exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Gucci, Longines, Bremont, Michael Kors and Vivienne Westwood. We were awarded ‘Employer of the Year’ in The UK Jewellery Awards 2017, and have featured in The Sunday Times Top 100 ‘Best Companies to Work For’ for 15 consecutive years – ranking number 11 in 2018.
We place a lot of emphasis on building strong relationships and caring for one another, and we pride ourselves on the work we do for local communities. We give 20 per cent of our post-tax profits to charity and have donated over £11m to over 450 charities since 2000. We also encourage our 900+ colleagues to support time-giving initiatives and all our people are given an amount to donate to charity as a team each year
If you feel you have the skills and experience needed to become our QA Tester please click ‘Apply’ now
29/10/2018
QA Tester, Lytham St. Anne’s, Full-Time – 37.5 hours per week, Rate: £25,000 per annum
QA Tester job intro:
We have a fantastic opportunity for an eCommerce QA Tester to join the eCommerce department at our Head Office in Lytham St. Anne’s.
As Beaverbrooks’ eCommerce QA Tester, you will perform the testing of all technical projects, reporting into the eCommerce Technology Manager. You will be responsible for the crucial UAT phase of the project, ensuring that the solution meets business requirements, as well as satisfying our high standards for quality and performance.
The eCommerce team at Beaverbrooks are responsible for the ongoing development of the customer experience online, including functional enhancements, merchandising of the online product catalogue, maintenance of all digital content and the conduct of digital marketing, whilst continually ensuring the website conforms to industry best practices and achieves continual sales growth.
Responsibilities as our QA Tester:
- Supporting the delivery of technical projects and perform the testing of them to ensure they meet our acceptance criteria
- Responsibility for UAT (User Acceptance Testing) of all major and minor releases to the eCommerce platform and supporting systems
- Working with the eCommerce Project Manager and stakeholders to understand each project’s key deliverables and priorities; ensuring that these are considered during the planning and execution of UAT
- Assisting in all releases to the eCommerce application and conducting post-release training, in conjunction with the eCommerce Technology Manager and eCommerce Project Manager
- Building strong relationships with both the Test/ QA teams of our technical partners/ integrators, and with our internal IT team
- Using your knowledge and experience, working in conjunction with the eCommerce Technology Manager to improve the quality and accuracy of our UAT, and the use of automated testing
- Playing a key part in improving online customer engagement and conversion
Our ideal QA Tester:
- Some experience of working in an eCommerce role is desirable
- Experience of working with third parties
- Knowledge and awareness of web technologies, architecture and software development
- Has a proactive approach to problem-solving technical and process issues
- Experience performing QA and UAT functions
- Experience in test planning
- Excellent written and spoken communication skills
- The ability to work closely within a team
About the company
Beaverbrooks is a family-owned jewellery and watch retailer established in 1919 with 70 stores across the UK, providing exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Gucci, Longines, Bremont, Michael Kors and Vivienne Westwood. We were awarded ‘Employer of the Year’ in The UK Jewellery Awards 2017, and have featured in The Sunday Times Top 100 ‘Best Companies to Work For’ for 15 consecutive years – ranking number 11 in 2018.
We place a lot of emphasis on building strong relationships and caring for one another, and we pride ourselves on the work we do for local communities. We give 20 per cent of our post-tax profits to charity and have donated over £11m to over 450 charities since 2000. We also encourage our 900+ colleagues to support time-giving initiatives and all our people are given an amount to donate to charity as a team each year
If you feel you have the skills and experience needed to become our QA Tester please click ‘Apply’ now
Application Support / Technical Consultant - Web, Mobile, Ecommerce !
An exciting new opportunity for a talented and enthusiastic Applications Support Specialist to join a successful, ambitious and growing ecommerce technology company based in Romsey, Hampshire.
Why do I want to work here? We're pleased you've asked!
Our client pride themselves on developing and empowering their teams to provide a first class customer service to a broad range of retail and FMCG customers. A result of which is a fantastic combination of training and mentoring across a leading technology platform that gives customers a valuable product to enhance their business and increase performance and profitability.
They offer a great career journey from your initial induction through to training, coaching and mentoring to ensure you are well versed in their product and approach. There is loads of opportunity for progression either in the field of support or the wider business as a consultant, project manager or similar.
What do you need to be a success here?
* Experience of working in a Software, Applications or Product Support role.
* PHP, iOS, Linux & MySQL is some of the tech stack you will work with within this role so knowledge of this would be ideal.
* Knowledge of CRM or ERP systems would be hugely beneficial
* Ambition and aptitude to learn
* Excellent commucniation skills and positive attitude
* A collaborative work ethic and team player mentality
The company offers a competitive salary, training and a great opportunity to build a career in a software & ecommerce environment.
To apply please send your CV or call (Apply online only) to apply
29/10/2018
Application Support / Technical Consultant - Web, Mobile, Ecommerce !
An exciting new opportunity for a talented and enthusiastic Applications Support Specialist to join a successful, ambitious and growing ecommerce technology company based in Romsey, Hampshire.
Why do I want to work here? We're pleased you've asked!
Our client pride themselves on developing and empowering their teams to provide a first class customer service to a broad range of retail and FMCG customers. A result of which is a fantastic combination of training and mentoring across a leading technology platform that gives customers a valuable product to enhance their business and increase performance and profitability.
They offer a great career journey from your initial induction through to training, coaching and mentoring to ensure you are well versed in their product and approach. There is loads of opportunity for progression either in the field of support or the wider business as a consultant, project manager or similar.
What do you need to be a success here?
* Experience of working in a Software, Applications or Product Support role.
* PHP, iOS, Linux & MySQL is some of the tech stack you will work with within this role so knowledge of this would be ideal.
* Knowledge of CRM or ERP systems would be hugely beneficial
* Ambition and aptitude to learn
* Excellent commucniation skills and positive attitude
* A collaborative work ethic and team player mentality
The company offers a competitive salary, training and a great opportunity to build a career in a software & ecommerce environment.
To apply please send your CV or call (Apply online only) to apply
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
28/11/2017
Full time
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
Global Head of Paid Media
London
Our Client is looking for an experienced Global Head of Paid Media to join the one of the most exciting start-ups in the UK. This is a rare opportunity to work at a London-based business that combines hardware and software, entertainment and education during this exciting and transformational phase of the company’s growth. We are looking for a leader with the strong experience necessary to head up a data-driven, cross-channel team to drive our global consumer sales. Reporting to the VP Marketing, this high-profile role will develop and execute paid media strategies to help take our business to the next level.
Responsibilities:
* Build, develop, and execute a comprehensive paid media strategy to drive consumer sales
* Create growth initiatives to drive B2C revenue
* Own the budget for all paid/performance channels, with targets set based on tight CAC/CPA requirements
* Liaise with stakeholders across the marketing and product teams to ensure objectives are aligned
* Provide strong leadership to a lean but powerful team (internal and agency support where required) which you will build based on your vision
* Attract, mentor and retain a talented team that leads the industry in innovation and results
* Create and execute a smart cross-channel testing plan for growth
* Work closely with a cross-functional team of marketers, creatives and engineers to develop and execute fully integrated marketing experiences
* Develop and execute digital strategies across platforms including search (SEO & PPC), CRM, paid social (Facebook, Instagram, YouTube, Twitter, Pinterest), Amazon AMS, Criteo for retailers, as well as possibly running display and affiliate campaigns (note that some non-paid channels like SEO and CRM may fall within your remit due to their close nature with paid media)
* While the focus will emphasise digital platforms, you will also be responsible for ATL media including TV, OOH, inserts, etc - we need a creative marketer who has experience and initiative in using paid media effectively and efficiently, no matter what the channel is
* Measure and report on impact and effectiveness of paid channels and continuously improve resource allocation, scalability and ROI / ROAS / ROGP
* Work closely with incoming ecommerce manager to ensure alignment between advertising and landing page messaging and creative
* Collaborate with creative director to ensure creative assets achieve all paid media objectives based on data-driven goals
* Own research, forecasting, planning, execution and performance analysis for paid media initiatives
* Ensure that brand consistency is maintained in both the messaging and visual language across all paid media
* Remain up-to-date on relevant news, trends and best practices within media and performance marketing
Background:
* 8+ years working in performance marketing / paid media, majority client-side experience preferred
* Significant experience managing integrated campaigns across search (SEO & PPC), CRM, paid social (Facebook, Instagram, YouTube, Twitter, Pinterest), Amazon AMS, display, affiliates
* Experience in ATL media including TV, OOH, print, inserts, direct mail, podcasts, radio, etc.
* Experience using tools and technology to support best-in-class campaign management (e.g. Smartly, Kenshoo, Marin, etc.)
* Advanced knowledge of Google Tag Manager and web analytics tools (Google Analytics, Metrilo, Mixpanel, Kissmetrics, etc.)
* Experience with A/B and multivariate testing techniques and tools (Optimizely, etc.)
* Experience testing and implementing landing pages
* Experience with attribution modelling and working closely with business intelligence
* Experience building paid media programs from the ground up and scaling teams
* Experience dealing with complex cross-channel attribution models
* Experience creating and implementing testing frameworks for growth
* Advanced knowledge of marketing automation tools
* Experience with data visualisation tools (Tableau, Looker, Periscope, etc.)
* Experience in ecommerce at D2C businesses is a must
* Proficiency in SQL is a plus
* Experience in the kids/toy space is a plus, particularly in the gifting market
* Experience working with retailers in addition to working in D2C is ideal
* Have a deep understanding of target audiences and how messaging, channels and creative execution needs to differ based on who you’re speaking to
In addition to that, our ideal candidate is:
* Daring and adventurous (but still responsible!)
* Relentlessly driven with an entrepreneurial spirit
* Extremely organised and detail oriented
* Proactive, takes initiative
* Has excellent communication and presentation skills
* Creative thinker and problem solver
* Self-motivated and can work autonomously
* Thrives in a fast-paced environment
* A very curious person
* Highly analytical
02/05/2017
Global Head of Paid Media
London
Our Client is looking for an experienced Global Head of Paid Media to join the one of the most exciting start-ups in the UK. This is a rare opportunity to work at a London-based business that combines hardware and software, entertainment and education during this exciting and transformational phase of the company’s growth. We are looking for a leader with the strong experience necessary to head up a data-driven, cross-channel team to drive our global consumer sales. Reporting to the VP Marketing, this high-profile role will develop and execute paid media strategies to help take our business to the next level.
Responsibilities:
* Build, develop, and execute a comprehensive paid media strategy to drive consumer sales
* Create growth initiatives to drive B2C revenue
* Own the budget for all paid/performance channels, with targets set based on tight CAC/CPA requirements
* Liaise with stakeholders across the marketing and product teams to ensure objectives are aligned
* Provide strong leadership to a lean but powerful team (internal and agency support where required) which you will build based on your vision
* Attract, mentor and retain a talented team that leads the industry in innovation and results
* Create and execute a smart cross-channel testing plan for growth
* Work closely with a cross-functional team of marketers, creatives and engineers to develop and execute fully integrated marketing experiences
* Develop and execute digital strategies across platforms including search (SEO & PPC), CRM, paid social (Facebook, Instagram, YouTube, Twitter, Pinterest), Amazon AMS, Criteo for retailers, as well as possibly running display and affiliate campaigns (note that some non-paid channels like SEO and CRM may fall within your remit due to their close nature with paid media)
* While the focus will emphasise digital platforms, you will also be responsible for ATL media including TV, OOH, inserts, etc - we need a creative marketer who has experience and initiative in using paid media effectively and efficiently, no matter what the channel is
* Measure and report on impact and effectiveness of paid channels and continuously improve resource allocation, scalability and ROI / ROAS / ROGP
* Work closely with incoming ecommerce manager to ensure alignment between advertising and landing page messaging and creative
* Collaborate with creative director to ensure creative assets achieve all paid media objectives based on data-driven goals
* Own research, forecasting, planning, execution and performance analysis for paid media initiatives
* Ensure that brand consistency is maintained in both the messaging and visual language across all paid media
* Remain up-to-date on relevant news, trends and best practices within media and performance marketing
Background:
* 8+ years working in performance marketing / paid media, majority client-side experience preferred
* Significant experience managing integrated campaigns across search (SEO & PPC), CRM, paid social (Facebook, Instagram, YouTube, Twitter, Pinterest), Amazon AMS, display, affiliates
* Experience in ATL media including TV, OOH, print, inserts, direct mail, podcasts, radio, etc.
* Experience using tools and technology to support best-in-class campaign management (e.g. Smartly, Kenshoo, Marin, etc.)
* Advanced knowledge of Google Tag Manager and web analytics tools (Google Analytics, Metrilo, Mixpanel, Kissmetrics, etc.)
* Experience with A/B and multivariate testing techniques and tools (Optimizely, etc.)
* Experience testing and implementing landing pages
* Experience with attribution modelling and working closely with business intelligence
* Experience building paid media programs from the ground up and scaling teams
* Experience dealing with complex cross-channel attribution models
* Experience creating and implementing testing frameworks for growth
* Advanced knowledge of marketing automation tools
* Experience with data visualisation tools (Tableau, Looker, Periscope, etc.)
* Experience in ecommerce at D2C businesses is a must
* Proficiency in SQL is a plus
* Experience in the kids/toy space is a plus, particularly in the gifting market
* Experience working with retailers in addition to working in D2C is ideal
* Have a deep understanding of target audiences and how messaging, channels and creative execution needs to differ based on who you’re speaking to
In addition to that, our ideal candidate is:
* Daring and adventurous (but still responsible!)
* Relentlessly driven with an entrepreneurial spirit
* Extremely organised and detail oriented
* Proactive, takes initiative
* Has excellent communication and presentation skills
* Creative thinker and problem solver
* Self-motivated and can work autonomously
* Thrives in a fast-paced environment
* A very curious person
* Highly analytical
