4 jobs found

Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS

Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.

Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow