Do you have previous experience as a SAP business analyst in a logistics, or procurement environment? If the answer is "Yes", then Holcim are looking for someone like you to join and provide dedicated analytical and project support to the Logistics stream within the SAP and BSR transformation programme. Role - Business Analyst Pay - £44k Location- Holcim, Bardon Hill, Coalville LE67 1TD (3 days in the office, 2 remote - likely to be fully onsite 5 days a week when project ramps us) Shift pattern- Mon-Fri, 08:30-17:00 (1 hour unpaid break daily) Duration- 18 months initially with the potential opportunity to go permanent Start date - Asap Responsibilities: Requirements and Process Documentation (35%) Support requirements gathering workshops with logistics stakeholders Document current state (AS-IS) logistics processes across all product groups Map future state (TO-BE) processes aligned to blueprint design Maintain process documentation repository and version control Create process flow diagrams, RACI matrices, and supporting documentation Identify gaps between current and future state; track resolution Testing and Quality Assurance (30%) Develop UAT test scripts based on approved process designs Coordinate User Acceptance Testing with regional teams Execute test cases and document results Log defects, track resolution, and validate fixes Data Analysis and Reporting (20%) Analyse master data requirements for logistics (vehicles,hauliers, tariffs & finances) Support data cleansing and migration activities Develop KPI reporting templates and dashboards Track project risks, issues, and dependencies; maintain RAID log Prepare status reports and presentations for project governance Training and Change Support (15%) Create training materials and user guides for new SAP/TMS functionality Support training delivery to regional logistics teams Develop quick reference guides and job aids Provide first-line support during hypercare period Document lessons learned and best practices Experience needed Essential Qualifications and Experience Expereince of SAP Experience in logistics, supply chain, or operations environment Experience supporting system implementation, process improvement, or transformation projects Strong data analysis skills with advanced Excel capability (pivot tables, VLOOKUP, data manipulation) Experience with business process documentation and mapping Excellent written communication skills for documentation and training materials Strong attention to detail and quality orientation Driving licence essential and some travel to other sites will be involved Desirable Qualifications and Experience ERP system experience (JD Edwards, Oracle) Building materials, construction, or manufacturing sector experience UAT testing and defect management experience (JIRA, ServiceNow) Power BI, Tableau, or other BI/visualisation tools Process mapping tools (Visio, Lucidchart, BPMN) Six Sigma Yellow/Green Belt or Lean certification Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Do you have previous experience as a SAP business analyst in a logistics, or procurement environment? If the answer is "Yes", then Holcim are looking for someone like you to join and provide dedicated analytical and project support to the Logistics stream within the SAP and BSR transformation programme. Role - Business Analyst Pay - £44k Location- Holcim, Bardon Hill, Coalville LE67 1TD (3 days in the office, 2 remote - likely to be fully onsite 5 days a week when project ramps us) Shift pattern- Mon-Fri, 08:30-17:00 (1 hour unpaid break daily) Duration- 18 months initially with the potential opportunity to go permanent Start date - Asap Responsibilities: Requirements and Process Documentation (35%) Support requirements gathering workshops with logistics stakeholders Document current state (AS-IS) logistics processes across all product groups Map future state (TO-BE) processes aligned to blueprint design Maintain process documentation repository and version control Create process flow diagrams, RACI matrices, and supporting documentation Identify gaps between current and future state; track resolution Testing and Quality Assurance (30%) Develop UAT test scripts based on approved process designs Coordinate User Acceptance Testing with regional teams Execute test cases and document results Log defects, track resolution, and validate fixes Data Analysis and Reporting (20%) Analyse master data requirements for logistics (vehicles,hauliers, tariffs & finances) Support data cleansing and migration activities Develop KPI reporting templates and dashboards Track project risks, issues, and dependencies; maintain RAID log Prepare status reports and presentations for project governance Training and Change Support (15%) Create training materials and user guides for new SAP/TMS functionality Support training delivery to regional logistics teams Develop quick reference guides and job aids Provide first-line support during hypercare period Document lessons learned and best practices Experience needed Essential Qualifications and Experience Expereince of SAP Experience in logistics, supply chain, or operations environment Experience supporting system implementation, process improvement, or transformation projects Strong data analysis skills with advanced Excel capability (pivot tables, VLOOKUP, data manipulation) Experience with business process documentation and mapping Excellent written communication skills for documentation and training materials Strong attention to detail and quality orientation Driving licence essential and some travel to other sites will be involved Desirable Qualifications and Experience ERP system experience (JD Edwards, Oracle) Building materials, construction, or manufacturing sector experience UAT testing and defect management experience (JIRA, ServiceNow) Power BI, Tableau, or other BI/visualisation tools Process mapping tools (Visio, Lucidchart, BPMN) Six Sigma Yellow/Green Belt or Lean certification Benefits: Advice and editing on your current CV Dedicated team throughout your journey within the role Paid holiday Exclusive online services including restaurant and retail discounts Chance to receive £300 for referring a friend Opportunity for progression into permanent roles Competitive rates of pay Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Business Analyst (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational aims. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Business Analyst (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational aims. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Operations Analyst Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire an Operations Analyst to play a critical, and highly proactive, role in maintaining the stability, reliability, security and overall performance of the BOREALIS operational environments. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to Leatherhead one day per week, as well as occasional travel to provide onsite operational support when required. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Team to undertake the following: • Proactively identify, manage and resolve operational and functional incidents, escalating where necessary to ensure timely resolution. • Develop, maintain, and improve playbooks to support incident response and operational procedures. • Monitor and analyse system performance using monitoring tools. • Provide out-of-hours support as part of an on-call rotation to ensure critical issues are resolved. Required qualifications to be successful in this role Essential: • Knowledge and practical experience with Linux based systems administration; • Understanding of AWS (Amazon Web Services), including operational management of cloud resources; • Experience in incident management and providing first line support; • Ability to create and maintain operational procedures; • Familiarity with monitoring tools such as Kibana and Grafana or similar. Desirable: • Agile • Atlassian Confluence • Gitlab • Grafana • Kibana Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Operations Analyst Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire an Operations Analyst to play a critical, and highly proactive, role in maintaining the stability, reliability, security and overall performance of the BOREALIS operational environments. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to Leatherhead one day per week, as well as occasional travel to provide onsite operational support when required. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Team to undertake the following: • Proactively identify, manage and resolve operational and functional incidents, escalating where necessary to ensure timely resolution. • Develop, maintain, and improve playbooks to support incident response and operational procedures. • Monitor and analyse system performance using monitoring tools. • Provide out-of-hours support as part of an on-call rotation to ensure critical issues are resolved. Required qualifications to be successful in this role Essential: • Knowledge and practical experience with Linux based systems administration; • Understanding of AWS (Amazon Web Services), including operational management of cloud resources; • Experience in incident management and providing first line support; • Ability to create and maintain operational procedures; • Familiarity with monitoring tools such as Kibana and Grafana or similar. Desirable: • Agile • Atlassian Confluence • Gitlab • Grafana • Kibana Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Analyst (DV Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational objectives. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Business Analyst (DV Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational objectives. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
01/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Data Modeller Location: Manchester Contract: Consultant Work Setup: Hybrid - 2 days onsite (moving to 3 days in September) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Data Modeller to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What you'll do Design, build and maintain scalable data pipelines and models in Databricks using Python to deliver reliable datasets for reporting and key business metrics. Develop efficient, well-structured code while adhering to technical standards, reconciliation checks, and version control practices using Git and DevOps tools. Partner with visualisation analysts to ensure data models are structured effectively for dashboards, reporting and insight generation. Work within Agile delivery teams to scope work, contribute to sprint planning and deliver outputs within agreed timelines. Engage with stakeholders to clarify requirements, provide progress updates and communicate technical concepts clearly to non-technical audiences. Continuously develop knowledge of insurance data and emerging analytics technologies to improve data solutions and support business decision-making. What you bring Strong hands-on experience with Databricks, Python and Power BI, with the ability to contribute quickly in an established environment. Background as a Data Modeller, Analytics Engineer, or Data Analyst with strong modelling experience. Experience designing scalable data models and pipelines within cloud-based data platforms. Proficiency with Git version control and development best practices. Strong analytical mindset with the ability to interpret complex datasets and produce actionable insight. Insurance or financial services experience preferred, with understanding of business reporting and operational data. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
01/04/2026
Full time
Data Modeller Location: Manchester Contract: Consultant Work Setup: Hybrid - 2 days onsite (moving to 3 days in September) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Data Modeller to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What you'll do Design, build and maintain scalable data pipelines and models in Databricks using Python to deliver reliable datasets for reporting and key business metrics. Develop efficient, well-structured code while adhering to technical standards, reconciliation checks, and version control practices using Git and DevOps tools. Partner with visualisation analysts to ensure data models are structured effectively for dashboards, reporting and insight generation. Work within Agile delivery teams to scope work, contribute to sprint planning and deliver outputs within agreed timelines. Engage with stakeholders to clarify requirements, provide progress updates and communicate technical concepts clearly to non-technical audiences. Continuously develop knowledge of insurance data and emerging analytics technologies to improve data solutions and support business decision-making. What you bring Strong hands-on experience with Databricks, Python and Power BI, with the ability to contribute quickly in an established environment. Background as a Data Modeller, Analytics Engineer, or Data Analyst with strong modelling experience. Experience designing scalable data models and pipelines within cloud-based data platforms. Proficiency with Git version control and development best practices. Strong analytical mindset with the ability to interpret complex datasets and produce actionable insight. Insurance or financial services experience preferred, with understanding of business reporting and operational data. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
01/04/2026
Full time
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
01/04/2026
Full time
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
Software Support AnalystNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a technical role with real variety where you work across SQL, integrations and business critical systems as part of a major digital transformation? This role sits within the Innovation team and blends data work, application support, integrations and small enhancements. You will help modernise systems across the organisation while keeping day to day operations running smoothly. What you will do Work heavily with SQL across queries, tuning and larger datasets Support core business applications and improve how they operate day to day Contribute to technical change within the wider transformation programme Assist with integrations and API related work as systems become more connected Deliver small enhancements, configuration tasks and process improvements Use C#, HTML or CSS occasionally, but not as a main focus What we are looking for Strong SQL experience and confidence working with data Background in supporting applications and resolving technical issues Understanding of APIs and integrations, or interest in developing that skillset Ability to work across multiple tools and systems rather than one narrow specialism Hands on, practical approach and comfortable managing both BAU and project work Benefits package 35 hour week, hybrid working, 25 days holiday plus bank holidays and 2 Christmas leave days, increasing to 31 with long service Employer pension contribution rising from 4% to 8% with service Death in service at three times salary and enhanced sick pay that increases each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
01/04/2026
Full time
Software Support AnalystNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a technical role with real variety where you work across SQL, integrations and business critical systems as part of a major digital transformation? This role sits within the Innovation team and blends data work, application support, integrations and small enhancements. You will help modernise systems across the organisation while keeping day to day operations running smoothly. What you will do Work heavily with SQL across queries, tuning and larger datasets Support core business applications and improve how they operate day to day Contribute to technical change within the wider transformation programme Assist with integrations and API related work as systems become more connected Deliver small enhancements, configuration tasks and process improvements Use C#, HTML or CSS occasionally, but not as a main focus What we are looking for Strong SQL experience and confidence working with data Background in supporting applications and resolving technical issues Understanding of APIs and integrations, or interest in developing that skillset Ability to work across multiple tools and systems rather than one narrow specialism Hands on, practical approach and comfortable managing both BAU and project work Benefits package 35 hour week, hybrid working, 25 days holiday plus bank holidays and 2 Christmas leave days, increasing to 31 with long service Employer pension contribution rising from 4% to 8% with service Death in service at three times salary and enhanced sick pay that increases each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
Position: Integration Manager Location: Remote (1 day per week onsite in Bristol) Day Rate: Market Rate SC Clearance Required / SC Eligible Join a leading global consultancy on a high-profile defence programme, where you'll play a key role in delivering complex system integrations across a mission-critical environment. This is an opportunity for an experienced Integration Manager with deep IBM webMethods expertise to shape robust, secure, and scalable integration solutions. What you'll be doing Designing and delivering integrations across applications, databases, and third-party services Performing data mapping, transformation, and optimisation of integration workflow Monitoring, troubleshooting, and enhancing system performance and reliability Collaborating with developers, analysts, and key stakeholders Documenting integration processes and best practices Building and maintaining services on webMethods Integration Server Designing REST and SOAP APIs using IBM webMethods What you'll bring Strong hands-on experience with IBM webMethods (Integration Server, Designer/Developer, API Gateway) Solid understanding of REST/SOAP services, JSON, XML, and flat-file processing Experience with flow services, pipelines, and basic programming logic (Java beneficial) Good database knowledge (SQL, JDBC) Strong grasp of middleware, APIs, and system integration principles Bonus: Experience with Maximo or Oracle platforms To learn more, please do reach out to Tom Royston via email on
01/04/2026
Contractor
Position: Integration Manager Location: Remote (1 day per week onsite in Bristol) Day Rate: Market Rate SC Clearance Required / SC Eligible Join a leading global consultancy on a high-profile defence programme, where you'll play a key role in delivering complex system integrations across a mission-critical environment. This is an opportunity for an experienced Integration Manager with deep IBM webMethods expertise to shape robust, secure, and scalable integration solutions. What you'll be doing Designing and delivering integrations across applications, databases, and third-party services Performing data mapping, transformation, and optimisation of integration workflow Monitoring, troubleshooting, and enhancing system performance and reliability Collaborating with developers, analysts, and key stakeholders Documenting integration processes and best practices Building and maintaining services on webMethods Integration Server Designing REST and SOAP APIs using IBM webMethods What you'll bring Strong hands-on experience with IBM webMethods (Integration Server, Designer/Developer, API Gateway) Solid understanding of REST/SOAP services, JSON, XML, and flat-file processing Experience with flow services, pipelines, and basic programming logic (Java beneficial) Good database knowledge (SQL, JDBC) Strong grasp of middleware, APIs, and system integration principles Bonus: Experience with Maximo or Oracle platforms To learn more, please do reach out to Tom Royston via email on
Spectrum IT are recruiting for a Contract 1st Line Support Analyst to join our Eastleigh client on an initial 3-6 month contract. This is an outside IR35 role and onsite working 5 days per week. Candidates for this role must be able to be onsite daily. As 1st Line Support you will be proactive in triaging and solving IT support issues both desk side and via phone/email. You will provide IT support across multiple sites, ensuring users receive prompt and effective resolution to IT issues. Key Responsibilities Provide 1st line support via desk-side, phone, and email Log, triage, and resolve tickets within agreed SLAs Escalate complex issues to 2nd/3rd line teams where required Support end users across hardware, software, and network queries Assist with onboarding/offboarding users and device setup Key Skills & Experience: Windows 7 - 11 support Office 365 / Microsoft 365 administration Active Directory Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) For more information and to submit your interest, please apply with an updated CV. Please note, candidates for this role must be within a commutable distance of Southampton/Eastleigh area. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Spectrum IT are recruiting for a Contract 1st Line Support Analyst to join our Eastleigh client on an initial 3-6 month contract. This is an outside IR35 role and onsite working 5 days per week. Candidates for this role must be able to be onsite daily. As 1st Line Support you will be proactive in triaging and solving IT support issues both desk side and via phone/email. You will provide IT support across multiple sites, ensuring users receive prompt and effective resolution to IT issues. Key Responsibilities Provide 1st line support via desk-side, phone, and email Log, triage, and resolve tickets within agreed SLAs Escalate complex issues to 2nd/3rd line teams where required Support end users across hardware, software, and network queries Assist with onboarding/offboarding users and device setup Key Skills & Experience: Windows 7 - 11 support Office 365 / Microsoft 365 administration Active Directory Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) For more information and to submit your interest, please apply with an updated CV. Please note, candidates for this role must be within a commutable distance of Southampton/Eastleigh area. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Systems Analyst Power AppsNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a role where you can build and improve Power Apps as part of a genuine digital transformation? This organisation is modernising its systems and moving towards a Microsoft centred stack, and they are looking for someone hands on who enjoys a mix of building, problem solving and day to day improvement work. What you will do Build and enhance Canvas Apps used across the organisation Improve SharePoint sites, document libraries and workflows Handle BAU tickets and small change requests that make a real difference Support their move into Dataverse, Power BI and Dynamics Help modernise internal processes as part of a wider transformation programme What we are looking for Hands on Power Apps experience Good working knowledge of SharePoint Confident with SQL and general application support Comfortable working with users and turning requirements into practical solutions Someone who enjoys a varied, hands on role rather than pure development Benefits package include 35 hour working week, 25 days holiday plus bank holidays and 2 additional Christmas leave days, increasing to 31 with long service Growing employer pension contribution starting at 4% and rising to 8% with service Death in service cover at 3x salary Enhanced sick pay that improves each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
01/04/2026
Full time
Systems Analyst Power AppsNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a role where you can build and improve Power Apps as part of a genuine digital transformation? This organisation is modernising its systems and moving towards a Microsoft centred stack, and they are looking for someone hands on who enjoys a mix of building, problem solving and day to day improvement work. What you will do Build and enhance Canvas Apps used across the organisation Improve SharePoint sites, document libraries and workflows Handle BAU tickets and small change requests that make a real difference Support their move into Dataverse, Power BI and Dynamics Help modernise internal processes as part of a wider transformation programme What we are looking for Hands on Power Apps experience Good working knowledge of SharePoint Confident with SQL and general application support Comfortable working with users and turning requirements into practical solutions Someone who enjoys a varied, hands on role rather than pure development Benefits package include 35 hour working week, 25 days holiday plus bank holidays and 2 additional Christmas leave days, increasing to 31 with long service Growing employer pension contribution starting at 4% and rising to 8% with service Death in service cover at 3x salary Enhanced sick pay that improves each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
The Global Marketing Web Analytics & Testing Analyst works in the office and assists with the department's web data, reporting, analytics, and data project oversight. You will help measure campaign performance, integrate data to uncover areas we can optimises and measures new initiatives applying web data. The Opportunity: Assist with the department's web reporting needs, maintaining and improving the web data structure, providing recommendations to management to improve marketing campaign performance. Running statistical analytics and predictive models to identify new areas to optimize or target; work closely with marketing management to measure our testing programme. The Day-to-Day: Oversee assigned complex tasks to completion Identify potential process improvements and recommend solutions to management Help develop and implement proposed solutions to improve the efficiency of marketing campaigns Complete various projects in collaboration with management and other departments Mentor associates and new analysts on the team Work onsite, under guidance, in a team-based and open office environment Your Qualifications: Bachelor's degree or equivalent combination of education and experience required At least 2 years of SQL experience required Experience with Google Analytics or Google BigQuery Strong qualitative and quantitative skills required Analyse various situations and develop creative solutions using data Ability to prioritize workload and manage time across various tasks Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
01/04/2026
Full time
The Global Marketing Web Analytics & Testing Analyst works in the office and assists with the department's web data, reporting, analytics, and data project oversight. You will help measure campaign performance, integrate data to uncover areas we can optimises and measures new initiatives applying web data. The Opportunity: Assist with the department's web reporting needs, maintaining and improving the web data structure, providing recommendations to management to improve marketing campaign performance. Running statistical analytics and predictive models to identify new areas to optimize or target; work closely with marketing management to measure our testing programme. The Day-to-Day: Oversee assigned complex tasks to completion Identify potential process improvements and recommend solutions to management Help develop and implement proposed solutions to improve the efficiency of marketing campaigns Complete various projects in collaboration with management and other departments Mentor associates and new analysts on the team Work onsite, under guidance, in a team-based and open office environment Your Qualifications: Bachelor's degree or equivalent combination of education and experience required At least 2 years of SQL experience required Experience with Google Analytics or Google BigQuery Strong qualitative and quantitative skills required Analyse various situations and develop creative solutions using data Ability to prioritize workload and manage time across various tasks Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
IT Support Analyst Leamington Spa Onsite £29,000 - £30,000 VIQU have partnered with a leading organisation seeking an IT Support Analyst to join their expanding team. This IT Support Analyst role offers hands-on, face-to-face 1st and 2nd line support within a fast-paced environment. As an IT Support Analyst, you ll work closely with a small team, delivering excellent user support across a modern Microsoft environment. Key Responsibilities of the IT Support Analyst: • Provide 1st and 2nd line support for desktop, hardware, and software issues. • Act as a key point of contact for end users, delivering face-to-face IT support. • Troubleshoot and resolve issues across Windows 11 and Microsoft 365 environments. • Support and manage users via Entra and Intune. • Assist with Windows Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst: • 2 3 years experience in a 1st/2nd line IT support role. • Strong experience with Microsoft technologies including M365, Windows 11, Entra, and Intune. • Exposure to Windows Server environments. • Confident providing face-to-face, user-focused support. • Strong communication skills with the ability to remain calm under pressure. • Proactive, hands-on approach with a willingness to learn and develop. Apply today to speak to VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. IT Support Analyst Leamington Spa Onsite £29,000 - £30,000
31/03/2026
Full time
IT Support Analyst Leamington Spa Onsite £29,000 - £30,000 VIQU have partnered with a leading organisation seeking an IT Support Analyst to join their expanding team. This IT Support Analyst role offers hands-on, face-to-face 1st and 2nd line support within a fast-paced environment. As an IT Support Analyst, you ll work closely with a small team, delivering excellent user support across a modern Microsoft environment. Key Responsibilities of the IT Support Analyst: • Provide 1st and 2nd line support for desktop, hardware, and software issues. • Act as a key point of contact for end users, delivering face-to-face IT support. • Troubleshoot and resolve issues across Windows 11 and Microsoft 365 environments. • Support and manage users via Entra and Intune. • Assist with Windows Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst: • 2 3 years experience in a 1st/2nd line IT support role. • Strong experience with Microsoft technologies including M365, Windows 11, Entra, and Intune. • Exposure to Windows Server environments. • Confident providing face-to-face, user-focused support. • Strong communication skills with the ability to remain calm under pressure. • Proactive, hands-on approach with a willingness to learn and develop. Apply today to speak to VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. IT Support Analyst Leamington Spa Onsite £29,000 - £30,000
Role Title: Interaction Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose/summary This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently print & post. Because of the tight timescales this team will need to get up to speed quicky - with lots of support from Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements on the right design, collaborate very actively with HMRC stakeholders and know when the journeys are 'good enough'. So this team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly. some one will be expected to have experience with the gov.uk Prototype Kit and knowledge of HTML, for example what tags and attributes are and how to copy and paste code. An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
31/03/2026
Contractor
Role Title: Interaction Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose/summary This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently print & post. Because of the tight timescales this team will need to get up to speed quicky - with lots of support from Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements on the right design, collaborate very actively with HMRC stakeholders and know when the journeys are 'good enough'. So this team will require people confident in digital GDS design standards but also able to work (with support) to deliver flexibly. some one will be expected to have experience with the gov.uk Prototype Kit and knowledge of HTML, for example what tags and attributes are and how to copy and paste code. An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational outcomes. Ensuring that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role : HR Business Analyst Sector: Public and Not-for-Profit Duration: Contract until September 2027 Location: Staffordshire - Hybrid Salary: up to 175 UMB per day Sellick Partnership are currently recruiting for an experienced HR Business Analyst to join our client based in Staffordshire, working on a hybrid basis, with a minimum of 3 days per week onsite. The HR Business Analyst will support the business readiness activity for the ERP programme through process mapping activity, business requirement identification, future state process mapping, delivery support and quality assuring processes against the identified requirements. The appointed candidate will also be involved in user acceptance test script writing, technical testing support, change management support and documenting all process activity. The duties of the HR Business Analyst include: Identify opportunities for process improvements in the new ERP solution, mapping the requirements and supporting the successful implementation delivery of these outcomes Developing and delivering business processes, and technical specifications that support policies and procedures in line with legislative and service requirements Providing system advice and guidance to end users across service areas, including investigation, problem resolution and all aspects of training on the ERP system Communicate, engage and support the change champions, including coordination and chairing at meetings/forums, acting as a central point to identify improvement and resolve ongoing user issues Coordinate and undertake system design as part of the ERP implementation Programme Team Manage process delivery timelines, ensuring timely delivery without compromising quality Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes made through the implementation programme are reflected Ensure that all those involved in the training of the new ERP solution are set up correctly and that training is coordinated to ensure the programme meets its outcomes To undertake any other duties required within the ERP Programme, which are commensurate with the grading of the post The ideal HR Business Analyst will have: Experience if delivering change both within a technical framework and at an organisational/people management level Experience of working within project management disciplines and utilising their methodologies Experience of developing system, specifications and performance standards Excellent computer literacy to include Finance and HR Systems usage and basic configuration. Experience of analysing complex facts or situations, interpret and translate into practical coherent advice The HR Business Analyst will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. Our client is hoping to have the HR Business Analyst in the role as soon as possible, therefore if you believe your experience meets the criteria above, please contact Charlotte Broomfield by Friday 6th March or call the Derby office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
31/03/2026
Contractor
Role : HR Business Analyst Sector: Public and Not-for-Profit Duration: Contract until September 2027 Location: Staffordshire - Hybrid Salary: up to 175 UMB per day Sellick Partnership are currently recruiting for an experienced HR Business Analyst to join our client based in Staffordshire, working on a hybrid basis, with a minimum of 3 days per week onsite. The HR Business Analyst will support the business readiness activity for the ERP programme through process mapping activity, business requirement identification, future state process mapping, delivery support and quality assuring processes against the identified requirements. The appointed candidate will also be involved in user acceptance test script writing, technical testing support, change management support and documenting all process activity. The duties of the HR Business Analyst include: Identify opportunities for process improvements in the new ERP solution, mapping the requirements and supporting the successful implementation delivery of these outcomes Developing and delivering business processes, and technical specifications that support policies and procedures in line with legislative and service requirements Providing system advice and guidance to end users across service areas, including investigation, problem resolution and all aspects of training on the ERP system Communicate, engage and support the change champions, including coordination and chairing at meetings/forums, acting as a central point to identify improvement and resolve ongoing user issues Coordinate and undertake system design as part of the ERP implementation Programme Team Manage process delivery timelines, ensuring timely delivery without compromising quality Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes made through the implementation programme are reflected Ensure that all those involved in the training of the new ERP solution are set up correctly and that training is coordinated to ensure the programme meets its outcomes To undertake any other duties required within the ERP Programme, which are commensurate with the grading of the post The ideal HR Business Analyst will have: Experience if delivering change both within a technical framework and at an organisational/people management level Experience of working within project management disciplines and utilising their methodologies Experience of developing system, specifications and performance standards Excellent computer literacy to include Finance and HR Systems usage and basic configuration. Experience of analysing complex facts or situations, interpret and translate into practical coherent advice The HR Business Analyst will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. Our client is hoping to have the HR Business Analyst in the role as soon as possible, therefore if you believe your experience meets the criteria above, please contact Charlotte Broomfield by Friday 6th March or call the Derby office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
CBSbutler Holdings Limited trading as CBSbutler
Corsham, Wiltshire
Job title: Event Management Engineer Location: Corsham Duration: 6 months Rate: 430 per day inside ir35 SC security clearance is required for this role The Role Supporting a key programme within the UK defence environment, we're looking for a Monitoring / Event Management Engineer with strong Splunk and enterprise tooling experience to join the Hosting & Tooling team onsite at MOD Corsham. You'll play a key role in monitoring platform management, event correlation, and operational tooling, working closely with engineers, analysts, and client teams to maintain and improve monitoring capabilities across critical services. Key responsibilities include: Managing and optimising Splunk and enterprise monitoring tools Creating and maintaining event management policies and monitoring rules Developing Splunk queries (SPL), dashboards, and alerting logic Supporting tooling platforms such as BMC TrueSight, BMC Discovery, and Netcool Deploying and managing monitoring agents Producing technical documentation and architecture diagrams Supporting both operational (RUN) activities and project delivery Working directly with client teams to support monitoring requirements Building automation scripts and integrations (Python / PowerShell / APIs) Required Experience: Strong Splunk experience (SPL, dashboards, rules) Experience with enterprise monitoring platforms (BMC, Netcool, SolarWinds, Zabbix, Nagios etc.) Knowledge of event management and observability tooling Experience working across Windows, Linux, or AIX environments Scripting with Python or PowerShell Understanding of networking concepts and SNMP Experience building automation and integrations via REST APIs If you are interested in this role, please feel free to submit your CV. If you are interested in this role, please feel free to submit your CV.
31/03/2026
Contractor
Job title: Event Management Engineer Location: Corsham Duration: 6 months Rate: 430 per day inside ir35 SC security clearance is required for this role The Role Supporting a key programme within the UK defence environment, we're looking for a Monitoring / Event Management Engineer with strong Splunk and enterprise tooling experience to join the Hosting & Tooling team onsite at MOD Corsham. You'll play a key role in monitoring platform management, event correlation, and operational tooling, working closely with engineers, analysts, and client teams to maintain and improve monitoring capabilities across critical services. Key responsibilities include: Managing and optimising Splunk and enterprise monitoring tools Creating and maintaining event management policies and monitoring rules Developing Splunk queries (SPL), dashboards, and alerting logic Supporting tooling platforms such as BMC TrueSight, BMC Discovery, and Netcool Deploying and managing monitoring agents Producing technical documentation and architecture diagrams Supporting both operational (RUN) activities and project delivery Working directly with client teams to support monitoring requirements Building automation scripts and integrations (Python / PowerShell / APIs) Required Experience: Strong Splunk experience (SPL, dashboards, rules) Experience with enterprise monitoring platforms (BMC, Netcool, SolarWinds, Zabbix, Nagios etc.) Knowledge of event management and observability tooling Experience working across Windows, Linux, or AIX environments Scripting with Python or PowerShell Understanding of networking concepts and SNMP Experience building automation and integrations via REST APIs If you are interested in this role, please feel free to submit your CV. If you are interested in this role, please feel free to submit your CV.
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
31/03/2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Data Engineer Location: Shropshire, South Staffordshire, West Midlands, East Sussex, West Sussex, Surrey Type: Permanent, Hybrid (2 days p/week onsite) Salary: £55,000-£70,000 base D.O.E + benefits Security clearance: Must be eligible for SC clearance We are looking for an experienced Data Engineer to join a growing technology team delivering modern data solutions for a range of complex environments. This role involves building reliable data pipelines, integrating data from multiple sources, and supporting the development of secure, scalable data platforms. You will work closely with engineers, analysts and stakeholders to ensure data is accurately collected, transformed and made available for reporting, analytics and operational use. Key responsibilities Design and implement secure and reliable data integration solutions Build and maintain data pipelines for ingestion, transformation and curation Work with data from multiple systems and platforms Monitor and support data pipelines to ensure reliability and performance Collaborate with technical teams and stakeholders to gather requirements Investigate and resolve issues affecting data services Contribute to team knowledge sharing and engineering best practices Work within Agile delivery teams Skills and experience Strong SQL skills and experience with data modelling Experience building ETL or ELT data pipelines Experience working with databases or data platforms such as Oracle or Cloudera Experience with ETL tools such as Talend, Pentaho DI, Informatica, AWS Glue or SAS Experience with programming or scripting languages such as Python or Bash Familiarity with cloud platforms, ideally AWS Understanding of data integration, transformation and orchestration Experience using version control such as Git Security clearance Due to the nature of the work, candidates must be eligible for Security Check (SC) clearance. Applicants will normally need to have lived continuously in the UK for the past five years and hold the right to work in the UK. So, if you're an experienced data engineer with the desired skills and feel this could be the role for you, please apply now to be considered!
31/03/2026
Full time
Data Engineer Location: Shropshire, South Staffordshire, West Midlands, East Sussex, West Sussex, Surrey Type: Permanent, Hybrid (2 days p/week onsite) Salary: £55,000-£70,000 base D.O.E + benefits Security clearance: Must be eligible for SC clearance We are looking for an experienced Data Engineer to join a growing technology team delivering modern data solutions for a range of complex environments. This role involves building reliable data pipelines, integrating data from multiple sources, and supporting the development of secure, scalable data platforms. You will work closely with engineers, analysts and stakeholders to ensure data is accurately collected, transformed and made available for reporting, analytics and operational use. Key responsibilities Design and implement secure and reliable data integration solutions Build and maintain data pipelines for ingestion, transformation and curation Work with data from multiple systems and platforms Monitor and support data pipelines to ensure reliability and performance Collaborate with technical teams and stakeholders to gather requirements Investigate and resolve issues affecting data services Contribute to team knowledge sharing and engineering best practices Work within Agile delivery teams Skills and experience Strong SQL skills and experience with data modelling Experience building ETL or ELT data pipelines Experience working with databases or data platforms such as Oracle or Cloudera Experience with ETL tools such as Talend, Pentaho DI, Informatica, AWS Glue or SAS Experience with programming or scripting languages such as Python or Bash Familiarity with cloud platforms, ideally AWS Understanding of data integration, transformation and orchestration Experience using version control such as Git Security clearance Due to the nature of the work, candidates must be eligible for Security Check (SC) clearance. Applicants will normally need to have lived continuously in the UK for the past five years and hold the right to work in the UK. So, if you're an experienced data engineer with the desired skills and feel this could be the role for you, please apply now to be considered!
Job Tittle: Senior Strategy Analyst /Technology Strategy Consultant - Financial Services Location: London (3 days a week onsite) Contract Length: 12 months Working Pattern: Full Time Status: IR35 Are you ready to shape the future of financial services through strategic technology analysis? Our client, a leading organisation in the financial services sector, is seeking a dynamic and skilled Technology Strategy Consultant to join their team on a fixed-term contract. This is an exciting opportunity to leverage your expertise in payments ecosystems and technology transformation. Who You Are: We are looking for a professional who is: Technology strategy, Roadmap development and Strategic planning or transformation within financial services is essential Experienced in Executive presentations, Executive communication and Stakeholder management Knowledgeable about payments ecosystems, especially international and cross-border payments. Possessing strong analytical and problem-structuring skills, with the ability to navigate ambiguity. Excellent in written and visual communication, able to craft executive-ready materials. Capable of managing multiple workstreams while owning defined outputs. Key Responsibilities: As a Technology Strategy Consultant, you will: Develop and refresh ITGPST Technology Strategy artefacts through structured analysis of platforms and capabilities. Conduct current-state assessments, identifying constraints and pain points across GPS products. analyse external drivers such as payments market trends and regulatory changes. Maintain strategy tracking artefacts related to application, capability, and services scope. Support the development of targeted strategy deliverables focusing on AI, data, and cloud modernisation. Produce clear, well-structured strategy insights and recommendations. Track delivery progress against the ITGPST strategy, reporting key achievements and assessing outcomes. Success Measures: High-quality, trusted strategy analysis and materials. Clear, well-maintained ITGPST roadmaps with strong strategy-to-delivery traceability. Improved visibility of delivery progress and strategic achievements. Desirable Qualifications: Specific experience in payments platform modernisation and legacy retirement. Familiarity with regulatory and operational resilience in payments. Experience supporting strategy governance or senior leadership forums. Why Join Us? Be part of a collaborative team that values innovation and strategic thinking. Work on impactful projects that drive transformation within the financial services industry. Enjoy a competitive daily rate and the flexibility of a full-time contract. If you are passionate about technology strategy and have a proven track record in the financial services sector, we want to hear from you! Join our client in making a difference in the payments landscape. Apply Now! Take the next step in your career and help shape the future of financial services with your expertise. Submit your application today! Our client is committed to diversity and inclusion and welcomes applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
31/03/2026
Contractor
Job Tittle: Senior Strategy Analyst /Technology Strategy Consultant - Financial Services Location: London (3 days a week onsite) Contract Length: 12 months Working Pattern: Full Time Status: IR35 Are you ready to shape the future of financial services through strategic technology analysis? Our client, a leading organisation in the financial services sector, is seeking a dynamic and skilled Technology Strategy Consultant to join their team on a fixed-term contract. This is an exciting opportunity to leverage your expertise in payments ecosystems and technology transformation. Who You Are: We are looking for a professional who is: Technology strategy, Roadmap development and Strategic planning or transformation within financial services is essential Experienced in Executive presentations, Executive communication and Stakeholder management Knowledgeable about payments ecosystems, especially international and cross-border payments. Possessing strong analytical and problem-structuring skills, with the ability to navigate ambiguity. Excellent in written and visual communication, able to craft executive-ready materials. Capable of managing multiple workstreams while owning defined outputs. Key Responsibilities: As a Technology Strategy Consultant, you will: Develop and refresh ITGPST Technology Strategy artefacts through structured analysis of platforms and capabilities. Conduct current-state assessments, identifying constraints and pain points across GPS products. analyse external drivers such as payments market trends and regulatory changes. Maintain strategy tracking artefacts related to application, capability, and services scope. Support the development of targeted strategy deliverables focusing on AI, data, and cloud modernisation. Produce clear, well-structured strategy insights and recommendations. Track delivery progress against the ITGPST strategy, reporting key achievements and assessing outcomes. Success Measures: High-quality, trusted strategy analysis and materials. Clear, well-maintained ITGPST roadmaps with strong strategy-to-delivery traceability. Improved visibility of delivery progress and strategic achievements. Desirable Qualifications: Specific experience in payments platform modernisation and legacy retirement. Familiarity with regulatory and operational resilience in payments. Experience supporting strategy governance or senior leadership forums. Why Join Us? Be part of a collaborative team that values innovation and strategic thinking. Work on impactful projects that drive transformation within the financial services industry. Enjoy a competitive daily rate and the flexibility of a full-time contract. If you are passionate about technology strategy and have a proven track record in the financial services sector, we want to hear from you! Join our client in making a difference in the payments landscape. Apply Now! Take the next step in your career and help shape the future of financial services with your expertise. Submit your application today! Our client is committed to diversity and inclusion and welcomes applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.