Senior Data Engineer Position Description Drive measurable change by shaping and delivering large-scale data products and platforms using Palantir Foundry and cloud-native tooling. In this role you'll engineer scalable pipelines, transform complex datasets into operational decision-making assets, and partner with clients to unlock efficiency and insight across critical programmes. You'll join multi-disciplinary teams where pragmatic ownership, creative solutioning and strong technical craft translate directly into business outcomes-building reusable patterns, improving observability and accelerating client roadmaps for modern data adoption. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role you will design, build and optimise enterprise-scale data pipelines and data products that directly improve client operations and analytics. You will work across Foundry and cloud ecosystems (or quickly gain Foundry expertise), translating stakeholder needs into maintainable, production-grade solutions while championing quality, observability and reusable engineering patterns. You will collaborate closely with architects, product owners and analysts to shape roadmaps and deliver measurable outcomes. Required qualifications to be successful in this role You should have strong commercial experience in data engineering, demonstrating the ability to deliver production-grade solutions on modern platforms. Candidates will be comfortable with large datasets, distributed processing and applying software engineering discipline to data products; Foundry experience is highly desirable but strong Python/PySpark engineers who can learn Foundry quickly are encouraged to apply. Essential qualifications • Extensive experience with Python and PySpark / Apache Spark. • Proven track record designing and delivering scalable data pipelines and data products. • Strong SQL and data modelling skills. • Experience with modern data architectures and cloud data services (AWS, Azure or GCP). • Familiarity with version control, automated testing and CI/CD for data platforms. • Experience integrating data from multiple structured and unstructured sources. • Strong problem-solving ability and experience working in delivery-focused or client-facing environments. • (Desirable) Hands-on Palantir Foundry experience or demonstrable ability to upskill quickly in new platforms. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Senior Data Engineer Position Description Drive measurable change by shaping and delivering large-scale data products and platforms using Palantir Foundry and cloud-native tooling. In this role you'll engineer scalable pipelines, transform complex datasets into operational decision-making assets, and partner with clients to unlock efficiency and insight across critical programmes. You'll join multi-disciplinary teams where pragmatic ownership, creative solutioning and strong technical craft translate directly into business outcomes-building reusable patterns, improving observability and accelerating client roadmaps for modern data adoption. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role you will design, build and optimise enterprise-scale data pipelines and data products that directly improve client operations and analytics. You will work across Foundry and cloud ecosystems (or quickly gain Foundry expertise), translating stakeholder needs into maintainable, production-grade solutions while championing quality, observability and reusable engineering patterns. You will collaborate closely with architects, product owners and analysts to shape roadmaps and deliver measurable outcomes. Required qualifications to be successful in this role You should have strong commercial experience in data engineering, demonstrating the ability to deliver production-grade solutions on modern platforms. Candidates will be comfortable with large datasets, distributed processing and applying software engineering discipline to data products; Foundry experience is highly desirable but strong Python/PySpark engineers who can learn Foundry quickly are encouraged to apply. Essential qualifications • Extensive experience with Python and PySpark / Apache Spark. • Proven track record designing and delivering scalable data pipelines and data products. • Strong SQL and data modelling skills. • Experience with modern data architectures and cloud data services (AWS, Azure or GCP). • Familiarity with version control, automated testing and CI/CD for data platforms. • Experience integrating data from multiple structured and unstructured sources. • Strong problem-solving ability and experience working in delivery-focused or client-facing environments. • (Desirable) Hands-on Palantir Foundry experience or demonstrable ability to upskill quickly in new platforms. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
01/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Location Swansea About the job Job summary Are you able to break down complex change into clear, prioritised requirements that support successful end to end delivery? Can you confidently run agile ceremonies and workshops that bring clarity, focus, and momentum to your team? Do you enjoy collaborating with testers and engineers to define meaningful acceptance criteria and ensure quality outcomes? If so, we'd love to hear from you! As a Business Analyst, you will provide methodical investigation, analysis, review, and documentation, for all or a significant part of a business area, in terms of business functions and processes. The role requires close working with stakeholders and development teams in shaping and delivering outcomes that are fit for purpose, commercially viable and in line with the organisational strategy. This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the DVLA Business Analyst community, as well as working with communities across Government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Responsible for elicitation and documentation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements. Facilitates agile workshops and discussions to effectively gather fit for purpose business requirements. Supports the investigation of problems and analyses options for new and existing services. Provides recommendations to solutions. Manages stakeholder relationships to identify objectives, opportunities and potential benefits available. Supports delivery ceremonies such as planning, stand-ups, meetings, reviews, retrospectives, demonstrations of deliverables and other delivery related meetings, ensuring they are effective and fully support delivery. Works with Testers and Software Engineers to define acceptance criteria for requirements. Supports Senior and Lead Business Analysts with the collaborative, dynamic planning process. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 07/04/2026 at 12:00 . Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: Previous experience working in business analysis within agile/lean delivery Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches. A history of supporting and facilitating the development and continuous improvement of products and services across a range of high volume, complex and challenging digital, data and technology teams. Additional Information You must hold a BCS International Diploma in Business Analysis or be willing to work towards completing this within 18 months.
01/04/2026
Full time
Location Swansea About the job Job summary Are you able to break down complex change into clear, prioritised requirements that support successful end to end delivery? Can you confidently run agile ceremonies and workshops that bring clarity, focus, and momentum to your team? Do you enjoy collaborating with testers and engineers to define meaningful acceptance criteria and ensure quality outcomes? If so, we'd love to hear from you! As a Business Analyst, you will provide methodical investigation, analysis, review, and documentation, for all or a significant part of a business area, in terms of business functions and processes. The role requires close working with stakeholders and development teams in shaping and delivering outcomes that are fit for purpose, commercially viable and in line with the organisational strategy. This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the DVLA Business Analyst community, as well as working with communities across Government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Responsible for elicitation and documentation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements. Facilitates agile workshops and discussions to effectively gather fit for purpose business requirements. Supports the investigation of problems and analyses options for new and existing services. Provides recommendations to solutions. Manages stakeholder relationships to identify objectives, opportunities and potential benefits available. Supports delivery ceremonies such as planning, stand-ups, meetings, reviews, retrospectives, demonstrations of deliverables and other delivery related meetings, ensuring they are effective and fully support delivery. Works with Testers and Software Engineers to define acceptance criteria for requirements. Supports Senior and Lead Business Analysts with the collaborative, dynamic planning process. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 07/04/2026 at 12:00 . Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: Previous experience working in business analysis within agile/lean delivery Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches. A history of supporting and facilitating the development and continuous improvement of products and services across a range of high volume, complex and challenging digital, data and technology teams. Additional Information You must hold a BCS International Diploma in Business Analysis or be willing to work towards completing this within 18 months.
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
01/04/2026
Full time
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content lifecycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data lifecycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content lifecycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data lifecycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the IT Architecture team, the purpose of this role is to lead in designing, planning, and delivering solutions in collaboration with our Innovation & Digital Office and the business streams. Some of these solutions will be derived from innovation ideas that are being generated within the business. You'll work closely with other Architects, and Innovation Managers to ensure new solutions address a business problem whilst adhering to our architectural design and enterprise strategy. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad. Participate in the discovery of new opportunities, turning problems statements into business outcome driven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience. Contribute to the growth of the IT Architecture function and its practices, ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical, delivery, and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation. You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties. Experience working with the following technologies: JavaScript, React, C# .NET, Python, SQL, APIs, Azure, Power Platform, SaaS, PaaS, IaC. Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP, MCP etc. Experience in architecture and software development methodologies, and design techniques e.g. Agile, C4, UML, TOGAF, Microsoft Well-Architected Framework, design patterns. Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX, Lucidchart, Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
01/04/2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the IT Architecture team, the purpose of this role is to lead in designing, planning, and delivering solutions in collaboration with our Innovation & Digital Office and the business streams. Some of these solutions will be derived from innovation ideas that are being generated within the business. You'll work closely with other Architects, and Innovation Managers to ensure new solutions address a business problem whilst adhering to our architectural design and enterprise strategy. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, and technical delivery of prototypes and digital products within an agile squad. Participate in the discovery of new opportunities, turning problems statements into business outcome driven technical proposals. Solve problems using creative approaches and emerging technologies. Be comfortable learning, and becoming a subject matter expert within, an assigned business domain. Collaborate with Enterprise Architects, Integration Architects and Cloud Architects to build coherent systems within our IT environments. Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience. Contribute to the growth of the IT Architecture function and its practices, ensuring that Architecture is, and is recognised as, a valuable asset to BDO. Contribute and adhere to technical, delivery, and service governance standards whilst designing solutions. Adhere to change processes and produce high quality technical documentation. You'll be someone with: Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties. Experience working with the following technologies: JavaScript, React, C# .NET, Python, SQL, APIs, Azure, Power Platform, SaaS, PaaS, IaC. Exposure to and understanding of emerging technologies e.g. AI, LLMs, Machine Learning, NLP, MCP etc. Experience in architecture and software development methodologies, and design techniques e.g. Agile, C4, UML, TOGAF, Microsoft Well-Architected Framework, design patterns. Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX, Lucidchart, Figma, Balsamiq, M365. Excellent understanding of public cloud hosted infrastructure and application integrations. Experience in building Minimal Viable Products (MVP) and working with product teams. Experience evaluating and working with SaaS products. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
31/03/2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Support Analyst - 2 days Southampton/3 days Remote - up to 41K A growing technology company is looking for a Senior Support Analyst to join its IT support team. The role involves providing 1st-3rd line technical support to customers, maintaining internal systems, and assisting with software testing and implementation. Key Responsibilities Log, diagnose, and resolve support issues. Provide timely responses to customer queries. Maintain internal systems and documentation. Test software fixes and implement updates. Escalate issues according to SLA requirements. Contribute to knowledgebase articles and process improvements. Essential Skills Experience with Windows Client & Server operating systems . Experience working on a customer-focused support desk . Desirable Microsoft SQL Server and SQL queries. VPN, IIS, and remote access technologies. Active Directory, networking, or Citrix experience. SQL Server SSIS Packages Package 30-41K (depending on experience) Health scheme and potential bonuses Hybrid working with some travel If you're looking to join a friendly and inclusive culture that offers great career prospects, please get in touch today. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Senior Support Analyst - 2 days Southampton/3 days Remote - up to 41K A growing technology company is looking for a Senior Support Analyst to join its IT support team. The role involves providing 1st-3rd line technical support to customers, maintaining internal systems, and assisting with software testing and implementation. Key Responsibilities Log, diagnose, and resolve support issues. Provide timely responses to customer queries. Maintain internal systems and documentation. Test software fixes and implement updates. Escalate issues according to SLA requirements. Contribute to knowledgebase articles and process improvements. Essential Skills Experience with Windows Client & Server operating systems . Experience working on a customer-focused support desk . Desirable Microsoft SQL Server and SQL queries. VPN, IIS, and remote access technologies. Active Directory, networking, or Citrix experience. SQL Server SSIS Packages Package 30-41K (depending on experience) Health scheme and potential bonuses Hybrid working with some travel If you're looking to join a friendly and inclusive culture that offers great career prospects, please get in touch today. We'd love to help you get your next role and enable you to fulfil your professional ambitions. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Business Analyst 6 Months - Contract Warwick / Wokingham (2 days a week on site) Are you ready to make a significant impact in the utilities sector? Our client, a leading player in the Utilities industry, is on the lookout for an enthusiastic Business Analyst (BA) to help shape the future of business processes across the organization. This is your opportunity to be part of a team that champions improvement and efficiency! About the Role As a Business Analyst, you will play a crucial role within the Major Programme Delivery (MPD) function. Your mission? To ensure that the client operates with robust, repeatable, and well-governed business processes. You'll work collaboratively with diverse teams to define, document, and enhance business practices, making them clear and accessible to everyone. Key Accountabilities Lead Workshops: Facilitate engaging sessions with stakeholders to capture current state processes and practices. Develop Standards: Create, maintain, and improve process standards and frameworks to ensure consistency across the organization. Translate Needs: Convert business requirements into structured process definitions and procedural guidance. Document with Precision: Use recognized modelling techniques (e.g., BPMN) to document processes clearly and consistently. Drive Future State Development: Align future processes with strategic objectives and regulatory obligations. Validate Changes: Collaborate with process owners to ensure understanding and adoption of process changes. Ensure Compliance: Contribute to process governance, including version control and change approvals. Create User-Friendly Materials: Develop accessible documentation and guidance materials to support process adoption. Champion Continuous Improvement: Identify inefficiencies and propose structured improvements based on data insights. About You We're on the lookout for someone who brings: Proven Experience: A solid background in business analysis with a focus on documenting and improving processes. Workshop Facilitation Skills: Confidence in leading structured workshops to capture valuable insights from stakeholders. Effective Communication: Strong storytelling abilities to translate complex information into clear formats. Stakeholder Engagement Expertise: The ability to work effectively with operational teams and senior leaders alike. Detail Orientation: A structured mindset, capable of managing multiple process areas simultaneously. Knowledge of Change Management: Familiarity with change management principles to support process adoption. Modelling Techniques Proficiency: Understanding of BPMN and other process analysis tools. Qualifications Proven experience in Business Analysis or a related role with knowledge of project management methodologies (e.g., Agile, Waterfall). Excellent stakeholder engagement and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project, POL), and Microsoft Office Suite. High standard of written communication, producing clear and high-quality documentation. Familiarity with structured methodologies (e.g., Lean, BPMN). Why Join Us? Be a part of a dynamic team that values innovation and collaboration. Contribute to meaningful projects that make a difference in the energy sector. Enjoy a supportive work environment that encourages professional growth and development. Ready to Make an Impact? If you're excited about this opportunity and ready to take your career to the next level, we want to hear from you! Apply today and help us drive transformational change across our organization. Join us on this exciting journey toward a sustainable future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
31/03/2026
Contractor
Business Analyst 6 Months - Contract Warwick / Wokingham (2 days a week on site) Are you ready to make a significant impact in the utilities sector? Our client, a leading player in the Utilities industry, is on the lookout for an enthusiastic Business Analyst (BA) to help shape the future of business processes across the organization. This is your opportunity to be part of a team that champions improvement and efficiency! About the Role As a Business Analyst, you will play a crucial role within the Major Programme Delivery (MPD) function. Your mission? To ensure that the client operates with robust, repeatable, and well-governed business processes. You'll work collaboratively with diverse teams to define, document, and enhance business practices, making them clear and accessible to everyone. Key Accountabilities Lead Workshops: Facilitate engaging sessions with stakeholders to capture current state processes and practices. Develop Standards: Create, maintain, and improve process standards and frameworks to ensure consistency across the organization. Translate Needs: Convert business requirements into structured process definitions and procedural guidance. Document with Precision: Use recognized modelling techniques (e.g., BPMN) to document processes clearly and consistently. Drive Future State Development: Align future processes with strategic objectives and regulatory obligations. Validate Changes: Collaborate with process owners to ensure understanding and adoption of process changes. Ensure Compliance: Contribute to process governance, including version control and change approvals. Create User-Friendly Materials: Develop accessible documentation and guidance materials to support process adoption. Champion Continuous Improvement: Identify inefficiencies and propose structured improvements based on data insights. About You We're on the lookout for someone who brings: Proven Experience: A solid background in business analysis with a focus on documenting and improving processes. Workshop Facilitation Skills: Confidence in leading structured workshops to capture valuable insights from stakeholders. Effective Communication: Strong storytelling abilities to translate complex information into clear formats. Stakeholder Engagement Expertise: The ability to work effectively with operational teams and senior leaders alike. Detail Orientation: A structured mindset, capable of managing multiple process areas simultaneously. Knowledge of Change Management: Familiarity with change management principles to support process adoption. Modelling Techniques Proficiency: Understanding of BPMN and other process analysis tools. Qualifications Proven experience in Business Analysis or a related role with knowledge of project management methodologies (e.g., Agile, Waterfall). Excellent stakeholder engagement and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., Microsoft Project, POL), and Microsoft Office Suite. High standard of written communication, producing clear and high-quality documentation. Familiarity with structured methodologies (e.g., Lean, BPMN). Why Join Us? Be a part of a dynamic team that values innovation and collaboration. Contribute to meaningful projects that make a difference in the energy sector. Enjoy a supportive work environment that encourages professional growth and development. Ready to Make an Impact? If you're excited about this opportunity and ready to take your career to the next level, we want to hear from you! Apply today and help us drive transformational change across our organization. Join us on this exciting journey toward a sustainable future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
31/03/2026
Full time
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast / Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities Provide 1st and 2nd line IT support via phone, email, remote tools and in person Troubleshoot hardware, software and networking issues Escalate complex incidents to senior engineers when required Log and manage incidents through the service desk ticketing system Maintain and update technical documentation and knowledge base articles Assist with system administration and infrastructure support Provide training and guidance to users and junior engineers Monitor recurring incidents and help identify long-term solutions What We re Looking For Previous experience in an IT Service Desk / Technical Support role Strong troubleshooting experience with: Windows OS Microsoft 365 Active Directory Microsoft Teams Entra / Intune Understanding of basic networking concepts Experience using a ticketing system (SolarWinds or similar) Excellent communication and customer service skills Desirable Experience Experience with any of the following would be advantageous: TeamViewer or remote support tools Legal industry systems such as SpeechWrite, Partner, Oyez IRIS or Sage SaaS / PaaS environments What s on Offer Salary up to £40,000 depending on experience Opportunity to work with a supportive IT team Exposure to a modern Microsoft technology environment Professional development and training opportunities The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
31/03/2026
Full time
2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast / Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities Provide 1st and 2nd line IT support via phone, email, remote tools and in person Troubleshoot hardware, software and networking issues Escalate complex incidents to senior engineers when required Log and manage incidents through the service desk ticketing system Maintain and update technical documentation and knowledge base articles Assist with system administration and infrastructure support Provide training and guidance to users and junior engineers Monitor recurring incidents and help identify long-term solutions What We re Looking For Previous experience in an IT Service Desk / Technical Support role Strong troubleshooting experience with: Windows OS Microsoft 365 Active Directory Microsoft Teams Entra / Intune Understanding of basic networking concepts Experience using a ticketing system (SolarWinds or similar) Excellent communication and customer service skills Desirable Experience Experience with any of the following would be advantageous: TeamViewer or remote support tools Legal industry systems such as SpeechWrite, Partner, Oyez IRIS or Sage SaaS / PaaS environments What s on Offer Salary up to £40,000 depending on experience Opportunity to work with a supportive IT team Exposure to a modern Microsoft technology environment Professional development and training opportunities The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
31/03/2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Senior Java Developer Location: London (Hybrid - 3 days in office) Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert (SME) in low latency trading systems. This is a hands-on development role focused on building and enhancing pricing, hedging, and market connectivity systems for the eFX trading desk. You'll be working in a fast-paced, front-office environment, collaborating closely with developers, business analysts, project managers, and QA teams. This role demands deep technical expertise in Java , particularly in low latency environments , and a strong understanding of FX trading systems . You'll be expected to contribute to all phases of the software development lifecycle, from design and prototyping to deployment and support. Key Responsibilities Design and develop high-performance, low-latency Java applications for pricing, hedging, and market connectivity. Collaborate with Front Office and IT teams to gather requirements and deliver analytics and trading solutions that directly impact P&L. Rapidly prototype solutions in an agile environment with evolving priorities. Participate in sprint planning, estimation, and provide regular updates to project managers. Create and maintain technical documentation including design specs, functional requirements, and unit tests. Provide third-line support and technical assistance to production support teams. Participate in software releases, which may occasionally occur outside regular working hours. Ensure compliance with internal policies and regulatory requirements, including financial crime prevention and mandatory training. Required Skills & Experience Technical Expertise Strong proficiency in Java , including: Multithreading Low latency techniques Garbage collection optimization Performance monitoring and metrics design Solid understanding of Linux/UNIX operating systems Experience with real-time, mission-critical systems Familiarity with networking tools (e.g., Wireshark), Solace , and 10GbE multicast Knowledge of FIX protocol and other market connectivity standards Domain Knowledge Front-office experience in FX trading or quantitative finance Understanding of pricing algorithms , dynamic spreading , and FX ECNs FX Options knowledge is a plus Methodologies & Collaboration Experience with Agile, Scrum, or Kanban delivery frameworks Strong communication skills with the ability to liaise between IT and trading desks Production stability mindset and ability to work with infrastructure and support teams Qualifications Bachelor's degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering Postgraduate qualifications in advanced computing or statistical disciplines are desirable Competencies & Values Ability to quickly learn and apply new technologies Proactive in contributing ideas and innovations to the team Commitment to transparency, accountability, excellence, and client service quality
31/03/2026
Full time
Senior Java Developer Location: London (Hybrid - 3 days in office) Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert (SME) in low latency trading systems. This is a hands-on development role focused on building and enhancing pricing, hedging, and market connectivity systems for the eFX trading desk. You'll be working in a fast-paced, front-office environment, collaborating closely with developers, business analysts, project managers, and QA teams. This role demands deep technical expertise in Java , particularly in low latency environments , and a strong understanding of FX trading systems . You'll be expected to contribute to all phases of the software development lifecycle, from design and prototyping to deployment and support. Key Responsibilities Design and develop high-performance, low-latency Java applications for pricing, hedging, and market connectivity. Collaborate with Front Office and IT teams to gather requirements and deliver analytics and trading solutions that directly impact P&L. Rapidly prototype solutions in an agile environment with evolving priorities. Participate in sprint planning, estimation, and provide regular updates to project managers. Create and maintain technical documentation including design specs, functional requirements, and unit tests. Provide third-line support and technical assistance to production support teams. Participate in software releases, which may occasionally occur outside regular working hours. Ensure compliance with internal policies and regulatory requirements, including financial crime prevention and mandatory training. Required Skills & Experience Technical Expertise Strong proficiency in Java , including: Multithreading Low latency techniques Garbage collection optimization Performance monitoring and metrics design Solid understanding of Linux/UNIX operating systems Experience with real-time, mission-critical systems Familiarity with networking tools (e.g., Wireshark), Solace , and 10GbE multicast Knowledge of FIX protocol and other market connectivity standards Domain Knowledge Front-office experience in FX trading or quantitative finance Understanding of pricing algorithms , dynamic spreading , and FX ECNs FX Options knowledge is a plus Methodologies & Collaboration Experience with Agile, Scrum, or Kanban delivery frameworks Strong communication skills with the ability to liaise between IT and trading desks Production stability mindset and ability to work with infrastructure and support teams Qualifications Bachelor's degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering Postgraduate qualifications in advanced computing or statistical disciplines are desirable Competencies & Values Ability to quickly learn and apply new technologies Proactive in contributing ideas and innovations to the team Commitment to transparency, accountability, excellence, and client service quality
Job Title: Project Manager Location: Birmingham Salary: 33,000 - 40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant
31/03/2026
Full time
Job Title: Project Manager Location: Birmingham Salary: 33,000 - 40,000 per annum Position: Permanent, Full-Time Job Summary: This is an agile technology Project Management role where you will have the opportunity to deliver unique and innovative tech solutions to customers from diverse industry sectors. Trading for over 12 years, the company is a well-known mobile app and web app development agency based in Birmingham's well-known Jewellery Quarter. Working in the Project Team, you will coordinate the delivery of projects between our Development, UI/UX, Sales Teams and customers. Job Role: In this role you will have the opportunity to deliver uniquely innovative tech solutions to customers from diverse industry sectors. From the initial meetings, where business objectives are understood, to developing the project and handing over the finished product to our customer - the customer's experience is at the centre of the role. You'll need strong stakeholder management skills, attention to detail, the ability to deliver succinct Project Status Reports to customers, and a keen eye on budgets and the project's deadlines. This role is ideal for a proactive, well-organised individual who can spot project risks, mitigate them, and negotiate with stakeholders. It is also essential that you can problem solve, capture and document project requirements either as a technical specification, or within tickets. This role is a great opportunity for you to develop your career as part of a successful technology business, using your existing customer liaising and project management experience to deliver successful app projects on time and within budget. We are looking for evidence of transferrable skills that demonstrate you will work well with the team, have strong technical problem solving abilities, project management skills, and be capable of carrying out your roles and responsibilities. Whilst not necessary, a technical background, computer science degree, or experience working in a previous software company would be highly desirable. Project Management qualifications such as SCRUM or Prince2 are also desirable. Deliverables and Responsibilities: Deliver end-to-end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes. Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early. Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans. Lead and facilitate effective project meetings and communication across email, phone, and in-person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates. Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align. Oversee quality and acceptance including UAT coordination and ensuring builds meet specifications, designs, and end-user needs. Manage support workflow by coordinating the ticket system to ensure timely, high-quality responses to client requests/issues. Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members. About you: Ability to run technology projects independently and autonomously, getting up to speed quickly and taking ownership with minimal supervision. Strong stakeholder management and communication skills, including confident telephone manner and professional written communication (emails, notes, documents). Strong listening skills to capture business objectives and translate them into clear requirements (technical specifications and/or well-written tickets). Excellent attention to detail, with the ability to spot "what-ifs", knock-on effects, and wider impacts on scope, time, budget, and quality. Strong problem-solving and risk management skills, identifying issues early and driving practical mitigation. Competence using project management tools and workflows to manage timelines, budgets, actions, priorities, and deadlines. Ability to work effectively under pressure and manage competing deadlines while maintaining quality. Confidence using common productivity tools (word processing and spreadsheets), such as Microsoft Word and Excel. Willingness and ability to learn on the job, picking up new tasks quickly using available resources and team support. Additional Information: The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Senior project manager, Project Administrator, Technology Project Manager, Scrum Project Manager, Scrum Master, Agile Practitioner, SCRUM Practitioner, Scrum Manager, Agile Manager, Digital Admin, UX Project Manager, UI Project Manager, Web Project Manager, AWS Project Manager, Tech Project Manager, General Admin Assistant, Lead Assistant, Lead Enquiries Assistant, App Project Administrator, App Project Assistant, Web Project Administrator, Web Project Assistant, Account Manager, Digital Account Manager, Project Support Analyst, Assistant Project Manager, Junior Project Assistant
Adword Commercial Digital Business Analyst Location: Maidenhead (Hybrid 4 days a week onsite) Contract Duration: 12 months Job description: Our client is looking for candidate from Healthcare, Pharmaceutical or Medical industries Primary Objective of Position The Commercial Digital Business Analyst is responsible for: Supporting the Commercial team in deep analysis of new Commercial initiatives and opportunities, including but not limited to opportunities surfaced from the Innovation Team and wider workforce. Using analytical skills to deeply understand current business processes, identify bottlenecks and triage potential solutions to drive commercial excellence. Produce 'as-is' and proposed 'to-be' process maps, data flow diagrams and documentation for systems and solutions. Using approved Abbott tools to build, configure and maintain compliant digital solutions or components to enhance Commercial and wider business functions. Liaising with Abbott teams and 3rd party suppliers regarding commercial projects and initiatives in order to provide guidance, training and appropriate signposting. Providing remote demonstrations of new Commercial initiatives (software, platforms or processes) to Abbott teams to explain, educate and adopt. Support the Senior Specialist Commercial Digital Solutions in maintaining appropriate Software Development Lifecycle and associated documentation. Liaising with appropriate EMEA personnel to support execution on Commercial and data privacy driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher education to degree level or equivalent. Minimum IT education requirements are necessary so that the individual can manage the complexity and scope of the role. Project management skills. Skilled in using M365 suite of tools including Power BI, SharePoint, Power Apps and Power Automate. Ability to upskill rapidly in emerging M365 tools and best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you! Please apply with a copy of your CV or send it to Prasanna com and let's start the conversation! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
31/03/2026
Contractor
Adword Commercial Digital Business Analyst Location: Maidenhead (Hybrid 4 days a week onsite) Contract Duration: 12 months Job description: Our client is looking for candidate from Healthcare, Pharmaceutical or Medical industries Primary Objective of Position The Commercial Digital Business Analyst is responsible for: Supporting the Commercial team in deep analysis of new Commercial initiatives and opportunities, including but not limited to opportunities surfaced from the Innovation Team and wider workforce. Using analytical skills to deeply understand current business processes, identify bottlenecks and triage potential solutions to drive commercial excellence. Produce 'as-is' and proposed 'to-be' process maps, data flow diagrams and documentation for systems and solutions. Using approved Abbott tools to build, configure and maintain compliant digital solutions or components to enhance Commercial and wider business functions. Liaising with Abbott teams and 3rd party suppliers regarding commercial projects and initiatives in order to provide guidance, training and appropriate signposting. Providing remote demonstrations of new Commercial initiatives (software, platforms or processes) to Abbott teams to explain, educate and adopt. Support the Senior Specialist Commercial Digital Solutions in maintaining appropriate Software Development Lifecycle and associated documentation. Liaising with appropriate EMEA personnel to support execution on Commercial and data privacy driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher education to degree level or equivalent. Minimum IT education requirements are necessary so that the individual can manage the complexity and scope of the role. Project management skills. Skilled in using M365 suite of tools including Power BI, SharePoint, Power Apps and Power Automate. Ability to upskill rapidly in emerging M365 tools and best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you! Please apply with a copy of your CV or send it to Prasanna com and let's start the conversation! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
31/03/2026
Full time
Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Adecco are pleased to be recruiting for a Service Asset and Configuration Analyst to work within the Thames Valley Police Force Location: Kidlington Contract Type: Temporary Daily Rate: 200.00 per day Working Pattern: Full Time, 37 hours per week Monday to Friday 8.30am to 4.30pm End Date: September 2026 Driving Required: Yes Are you passionate about ICT asset management and ready to make a difference in public services? Join our team as a Service Asset and Configuration Analyst! We're looking for someone who thrives in a dynamic environment and has a keen eye for detail. If you're excited about supporting hardware lifecycle and disposal processes while ensuring our assets are meticulously tracked, we want to hear from you! What You'll Do: As our Service Asset and Configuration Analyst, you will: Manage ICT Assets: Record and report on both hardware and software assets, ensuring data accuracy in our Configuration Management Database (CMDB) following ITILv3 Asset Management processes. Support On-boarding Processes: Assist in the on-boarding of new ICT assets and ensure their seamless integration into the CMDB through the Change Management process. Conduct Audits: Perform periodic audits of ICT assets, ensuring all are accurately reflected in the CMDB. Your travels will take you to various locations, ensuring our asset data is spot on! Collaborate and Share Knowledge: Work alongside our ICT team to share best practices, offering guidance and support when needed. You'll be a crucial resource for your colleagues! What We're Looking For: To excel in this role, you should possess: Technical Skills: Proficiency in Microsoft Excel, Visio, and data analysis. You love diving deep into data! Driving License : A full UK driving license is essential as you'll need to travel to different sites. Communication Skills: Strong ability to communicate effectively, producing accurate reports that aid senior management in their decision-making. Engagement Ability: Confidence in liaising with all levels of the organisation and external vendors to achieve desired outcomes. Knowledge of Software Licenses: Familiarity with software license procurement and renewal processes is a big plus. ITIL Knowledge: Experience in ITIL Asset Management or a related qualification is desirable. Hardware Lifecycle Knowledge: Understanding hardware lifecycle and disposal processes will be advantageous. Why Join Us? Impactful Work: Contribute to public services and make a tangible difference in your community. Professional Growth: Enhance your skills and knowledge in a supportive environment. Dynamic Team: Join a collaborative team that values your input and expertise. Ready to Apply? If you're excited to take on this role and become a vital part of our mission, we want to hear from you! Please submit your application today and help us ensure our assets are managed to perfection! Let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
31/03/2026
Seasonal
Adecco are pleased to be recruiting for a Service Asset and Configuration Analyst to work within the Thames Valley Police Force Location: Kidlington Contract Type: Temporary Daily Rate: 200.00 per day Working Pattern: Full Time, 37 hours per week Monday to Friday 8.30am to 4.30pm End Date: September 2026 Driving Required: Yes Are you passionate about ICT asset management and ready to make a difference in public services? Join our team as a Service Asset and Configuration Analyst! We're looking for someone who thrives in a dynamic environment and has a keen eye for detail. If you're excited about supporting hardware lifecycle and disposal processes while ensuring our assets are meticulously tracked, we want to hear from you! What You'll Do: As our Service Asset and Configuration Analyst, you will: Manage ICT Assets: Record and report on both hardware and software assets, ensuring data accuracy in our Configuration Management Database (CMDB) following ITILv3 Asset Management processes. Support On-boarding Processes: Assist in the on-boarding of new ICT assets and ensure their seamless integration into the CMDB through the Change Management process. Conduct Audits: Perform periodic audits of ICT assets, ensuring all are accurately reflected in the CMDB. Your travels will take you to various locations, ensuring our asset data is spot on! Collaborate and Share Knowledge: Work alongside our ICT team to share best practices, offering guidance and support when needed. You'll be a crucial resource for your colleagues! What We're Looking For: To excel in this role, you should possess: Technical Skills: Proficiency in Microsoft Excel, Visio, and data analysis. You love diving deep into data! Driving License : A full UK driving license is essential as you'll need to travel to different sites. Communication Skills: Strong ability to communicate effectively, producing accurate reports that aid senior management in their decision-making. Engagement Ability: Confidence in liaising with all levels of the organisation and external vendors to achieve desired outcomes. Knowledge of Software Licenses: Familiarity with software license procurement and renewal processes is a big plus. ITIL Knowledge: Experience in ITIL Asset Management or a related qualification is desirable. Hardware Lifecycle Knowledge: Understanding hardware lifecycle and disposal processes will be advantageous. Why Join Us? Impactful Work: Contribute to public services and make a tangible difference in your community. Professional Growth: Enhance your skills and knowledge in a supportive environment. Dynamic Team: Join a collaborative team that values your input and expertise. Ready to Apply? If you're excited to take on this role and become a vital part of our mission, we want to hear from you! Please submit your application today and help us ensure our assets are managed to perfection! Let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Data Analyst Chesterfield Starting at £26,000 Are you passionate about data and fascinated by cars and road vehicles? Ready to take the next step in your analytics career? We re looking for a detail-driven Data Analyst to join our growing team at Vehicle Data Global Ltd in Chesterfield! Why Join Us? At Vehicle Data Global, we power the UK s vehicle data industry. From cutting-edge VRM Lookup services to full vehicle history checks through our VDI Check platform, we deliver fast, reliable, and accurate vehicle data to businesses and consumers alike. Now, we re on the lookout for a data-savvy team player who s eager to grow with a forward-thinking company where accuracy, innovation, and curiosity are valued every day. Key Responsibilities of the Data Analyst: This is a hands-on role where your day might include: Conducting vehicle data research and analysis Cleaning, processing, and maintaining large datasets 1st Line Support (telephone, chat and email) Using tools like Excel, Google Sheets, and our internal Intranet/interface to extract and visualise key insights Data matching and linking data from different data sources Supporting senior analysts with advanced data projects Presenting findings in clear, easy-to-understand reports and dashboards What We re Looking For: You re IT-literate, comfortable navigating software like Microsoft Office and web tools, and excited by the challenge of learning new systems. More importantly, you: Have a keen eye for detail 100% accuracy matters here Can spot patterns in data and interpret them with confidence Know how to present data clearly using charts, dashboards, or reports Have a genuine interest in vehicles and how data powers the automotive industry What s in It for You? Competitive starting salary of £26,000 with speedy career progression Full training and support to help you hit the ground running Room to grow in a tech-driven, data-first company Be part of a small, friendly, and passionate team A real opportunity to shape your career in the data and automotive industries Sound like you? Hit the APPLY button now to send your CV for this exciting new Data Analyst position we re ready to meet our next data star!
31/03/2026
Full time
Data Analyst Chesterfield Starting at £26,000 Are you passionate about data and fascinated by cars and road vehicles? Ready to take the next step in your analytics career? We re looking for a detail-driven Data Analyst to join our growing team at Vehicle Data Global Ltd in Chesterfield! Why Join Us? At Vehicle Data Global, we power the UK s vehicle data industry. From cutting-edge VRM Lookup services to full vehicle history checks through our VDI Check platform, we deliver fast, reliable, and accurate vehicle data to businesses and consumers alike. Now, we re on the lookout for a data-savvy team player who s eager to grow with a forward-thinking company where accuracy, innovation, and curiosity are valued every day. Key Responsibilities of the Data Analyst: This is a hands-on role where your day might include: Conducting vehicle data research and analysis Cleaning, processing, and maintaining large datasets 1st Line Support (telephone, chat and email) Using tools like Excel, Google Sheets, and our internal Intranet/interface to extract and visualise key insights Data matching and linking data from different data sources Supporting senior analysts with advanced data projects Presenting findings in clear, easy-to-understand reports and dashboards What We re Looking For: You re IT-literate, comfortable navigating software like Microsoft Office and web tools, and excited by the challenge of learning new systems. More importantly, you: Have a keen eye for detail 100% accuracy matters here Can spot patterns in data and interpret them with confidence Know how to present data clearly using charts, dashboards, or reports Have a genuine interest in vehicles and how data powers the automotive industry What s in It for You? Competitive starting salary of £26,000 with speedy career progression Full training and support to help you hit the ground running Room to grow in a tech-driven, data-first company Be part of a small, friendly, and passionate team A real opportunity to shape your career in the data and automotive industries Sound like you? Hit the APPLY button now to send your CV for this exciting new Data Analyst position we re ready to meet our next data star!
Want a senior technology leadership role where you can shape product direction, influence architecture and lead delivery across engineering, data and digital platforms? This is an opportunity to join a growing B2B digital business in a broad, high-impact role reporting to the CEO. You will lead technical delivery across product, platform and data, helping the business deliver new services, improve internal efficiency and make better decisions around architecture, tooling and technical investment. Head of Technical Delivery Bath / Hybrid (typically two days a month in the office) 85,000- 100,000 + up to 10% discretionary bonus This role will suit someone who enjoys operating at senior level, but still likes staying close enough to delivery to guide outcomes, remove blockers and keep momentum. What you'll be doing Lead delivery across engineering, data and technical operations Shape technical direction and architectural decisions across products and platforms Turn roadmap priorities into practical, costed delivery plans Improve delivery predictability, release quality and operational performance Oversee systems, integrations, cloud infrastructure and data flow Support the development of new products and services, including AI-related initiatives Drive automation of manual internal processes Manage external technology partners and specialist consultancies Lead and develop a small internal team What they're looking for Senior experience leading technical delivery, engineering or platform teams Strong architectural judgement and technical decision-making ability Experience working with data in a meaningful way Strong stakeholder skills and the ability to translate technical issues into business language A practical, commercially aware approach Comfort working in a smaller business where breadth and adaptability matter AI experience is helpful, but not a requirement. Team You will lead a small internal team, currently including: Helpdesk Analyst Data Engineer Software Tester Full Stack Developer Lead Data & Reporting Analyst You will also work closely with external partners across software development, IT support, cyber security, website improvement and AI advisory work. Why this role stands out This is a genuine opportunity to shape both product and technical direction in a business where technology is central to future growth. You will have the scope to influence what gets built, how it gets delivered and where technology can create the biggest commercial impact. Package 85,000- 100,000 salary Up to 10% discretionary bonus 25 days holiday plus bank holidays Private medical insurance or wellbeing allowance & more Interested? If you are looking for a senior role with broad ownership, strategic influence and the chance to shape delivery in a growing digital business, apply now or get in touch with Chris Lynes at Spectrum IT for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Want a senior technology leadership role where you can shape product direction, influence architecture and lead delivery across engineering, data and digital platforms? This is an opportunity to join a growing B2B digital business in a broad, high-impact role reporting to the CEO. You will lead technical delivery across product, platform and data, helping the business deliver new services, improve internal efficiency and make better decisions around architecture, tooling and technical investment. Head of Technical Delivery Bath / Hybrid (typically two days a month in the office) 85,000- 100,000 + up to 10% discretionary bonus This role will suit someone who enjoys operating at senior level, but still likes staying close enough to delivery to guide outcomes, remove blockers and keep momentum. What you'll be doing Lead delivery across engineering, data and technical operations Shape technical direction and architectural decisions across products and platforms Turn roadmap priorities into practical, costed delivery plans Improve delivery predictability, release quality and operational performance Oversee systems, integrations, cloud infrastructure and data flow Support the development of new products and services, including AI-related initiatives Drive automation of manual internal processes Manage external technology partners and specialist consultancies Lead and develop a small internal team What they're looking for Senior experience leading technical delivery, engineering or platform teams Strong architectural judgement and technical decision-making ability Experience working with data in a meaningful way Strong stakeholder skills and the ability to translate technical issues into business language A practical, commercially aware approach Comfort working in a smaller business where breadth and adaptability matter AI experience is helpful, but not a requirement. Team You will lead a small internal team, currently including: Helpdesk Analyst Data Engineer Software Tester Full Stack Developer Lead Data & Reporting Analyst You will also work closely with external partners across software development, IT support, cyber security, website improvement and AI advisory work. Why this role stands out This is a genuine opportunity to shape both product and technical direction in a business where technology is central to future growth. You will have the scope to influence what gets built, how it gets delivered and where technology can create the biggest commercial impact. Package 85,000- 100,000 salary Up to 10% discretionary bonus 25 days holiday plus bank holidays Private medical insurance or wellbeing allowance & more Interested? If you are looking for a senior role with broad ownership, strategic influence and the chance to shape delivery in a growing digital business, apply now or get in touch with Chris Lynes at Spectrum IT for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
