Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
12/11/2025
Full time
Role and Responsibilities
This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing.
You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.”
You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements.
The job role will consist of the below responsibilities:
Development
CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C#
Modernisation: Incremental modernisation of legacy applications using strangler pattern
Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API
Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights)
Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required
Testing: Conduct thorough testing and peer review of work items
Data Analysis (SQL Server/TSQL)
Write performance conscious, SARGable queries and implement appropriate indexing
Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB
Technical Documentation
Produce documentation for requirement gathering, code architecture and training guides
Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls)
Support
Triage and resolve support tickets relating to in-house applications from employees
Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues
Requirement Gathering:
Communicate with stakeholders to establish clear problem statements and requirements
Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes
Accountability and Working Relationships
Part of a small, highly motivated and productive development team
Partners closely with CTO (hands on)
Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions
Accountable for delivering projects on time and to specification
Working Environment and Hours:
Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred)
Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones
Benefits
Competitive salary (dependent on experience)
24 days annual leave (plus bank holidays)
Pension scheme
Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones
Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business
Big opportunity to learn new emerging technologies (particularly AI), while at work
Skills – Essential
C# .NET (6+): Dependency Injection, Web API
Working knowledge and experience of legacy .NET Framework 4.x and WebForms
Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset
TypeScript/React: Component reusability, state management
Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC
Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts
CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management
Skills – Desirable
Firebase: authentication, hosting, functions, Firestore
React Native and building mobile apps
Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows)
Experience migrating legacy codebases to modern architecture
Using Entra ID for authentication (OAuth2 Flow)
Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones
Twilio API
Industry knowledge of Financial services particularly retirement and custodial platforms
Knowledge and experience working with the Seccl API
Development Path
Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day.
Job Type: Full-time
Benefits:
Company events
Company pension
Free parking
On-site parking
Ability to commute/relocate:
Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Elevate your tech career with purpose, impact, and opportunity.
If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation. At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.
Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.
As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.
Key Responsibilities:
Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.
Essential Criteria:
You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.
What we offer:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Find out more about the full range of benefits available to our employees here.
11/11/2025
Full time
Elevate your tech career with purpose, impact, and opportunity.
If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation. At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.
Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.
As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.
Key Responsibilities:
Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.
Essential Criteria:
You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.
What we offer:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Find out more about the full range of benefits available to our employees here.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Findur Technical Business Analyst We are looking for a Business Analyst Must have a strong understanding of financial markets and/or treasury operations e.g. trading, risk and settlement Self-starter with a proven delivery track record in analysis, design, and configuration Understanding of repos, foreign currency swaps and implementation across Openlink clients Understanding of software implementation and testing principles Ability to adapt to changing working environments and practices Strong verbal and written communication skills and attention to detail Ability to self-motivate, work without supervision and prioritize workload under pressure Preferred skills and experience Minimum 2 years experience of Findur, including v16 upwards, is preferred Working knowledge of more technical aspects of Findur such as Report Builder and Settlements Desktop is advantageous Experience of technologies used in the automation of testing for Findur is advantageous Key responsibilities Using strong analytical and problem-solving skills to define and help deliver quality solutions to business problems and requirements Collaborating with users across Front/Middle/Back Office being responsible for gathering, documenting, and delivering requirements and use cases from discovery through to user acceptance and implementation Partnering with business users you will work as part of a product team, recognised as an Openlink expert
13/03/2026
Full time
Findur Technical Business Analyst We are looking for a Business Analyst Must have a strong understanding of financial markets and/or treasury operations e.g. trading, risk and settlement Self-starter with a proven delivery track record in analysis, design, and configuration Understanding of repos, foreign currency swaps and implementation across Openlink clients Understanding of software implementation and testing principles Ability to adapt to changing working environments and practices Strong verbal and written communication skills and attention to detail Ability to self-motivate, work without supervision and prioritize workload under pressure Preferred skills and experience Minimum 2 years experience of Findur, including v16 upwards, is preferred Working knowledge of more technical aspects of Findur such as Report Builder and Settlements Desktop is advantageous Experience of technologies used in the automation of testing for Findur is advantageous Key responsibilities Using strong analytical and problem-solving skills to define and help deliver quality solutions to business problems and requirements Collaborating with users across Front/Middle/Back Office being responsible for gathering, documenting, and delivering requirements and use cases from discovery through to user acceptance and implementation Partnering with business users you will work as part of a product team, recognised as an Openlink expert
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
13/03/2026
Full time
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over 350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We are seeking a proactive and detail-oriented Group IT Operations Analyst to join our dynamic IT Team. This role is pivotal in supporting the integration of newly acquired businesses into our IT ecosystem, ensuring a seamless transition from acquisition through to business-as-usual operations. In this role, you will work closely with third-party vendors, internal IT team colleagues, and stakeholders across our growing business to deliver a range of IT projects aligned with strategic objectives. The ideal candidate will have a strong background in IT with demonstrable experience in managing the Microsoft suite of products. Key Responsibilities Lead and deliver the end-to-end IT integration of newly acquired businesses from initial IT discovery through to handover to BAU/service desk teams. Act as a key liaison between internal IT teams, business units, and third-party providers to ensure project requirements are clearly defined and delivered. Coordinate project activities, ensuring milestones are met, risks are managed, and documentation is maintained. Ensure smooth transition of IT services and infrastructure into operational support, including knowledge transfer, and documentation for the service desk. Identify and implement, in consultation with IT colleagues, improvements to IT operational processes Work alongside our Project Management function to provide regular updates to stakeholders on project progress, risks, and outcomes. Skills Required Proven experience in IT operations or IT project delivery, ideally within a multi-site or group structure Strong understanding of IT infrastructure, networking, and service management principles Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation Strong organisational skills and attention to detail Proven experience in managing the Microsoft suite of products and familiarity of IT management tools available What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Bupa Cashplan Death in service scheme Gym Flex Many more REF-(Apply online only)
13/03/2026
Full time
JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over 350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We are seeking a proactive and detail-oriented Group IT Operations Analyst to join our dynamic IT Team. This role is pivotal in supporting the integration of newly acquired businesses into our IT ecosystem, ensuring a seamless transition from acquisition through to business-as-usual operations. In this role, you will work closely with third-party vendors, internal IT team colleagues, and stakeholders across our growing business to deliver a range of IT projects aligned with strategic objectives. The ideal candidate will have a strong background in IT with demonstrable experience in managing the Microsoft suite of products. Key Responsibilities Lead and deliver the end-to-end IT integration of newly acquired businesses from initial IT discovery through to handover to BAU/service desk teams. Act as a key liaison between internal IT teams, business units, and third-party providers to ensure project requirements are clearly defined and delivered. Coordinate project activities, ensuring milestones are met, risks are managed, and documentation is maintained. Ensure smooth transition of IT services and infrastructure into operational support, including knowledge transfer, and documentation for the service desk. Identify and implement, in consultation with IT colleagues, improvements to IT operational processes Work alongside our Project Management function to provide regular updates to stakeholders on project progress, risks, and outcomes. Skills Required Proven experience in IT operations or IT project delivery, ideally within a multi-site or group structure Strong understanding of IT infrastructure, networking, and service management principles Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation Strong organisational skills and attention to detail Proven experience in managing the Microsoft suite of products and familiarity of IT management tools available What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Bupa Cashplan Death in service scheme Gym Flex Many more REF-(Apply online only)
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (eg, Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (eg, Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
13/03/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
13/03/2026
Full time
Head of Business Systems (Enterprise Applications) Location: Flexible UK/remote Travel: Regular travel between UK operational sites required (expensed beyond base location) Salary: £90-£100k + 10% Bonus + Excellent Benefits Leading provider of UK critical infrastructure requires a Systems Lead for the transport and logistics enterprise technology. This role will require you to deliver the ongoing development of technology systems that support complex, high-volume operational environments across multiple UK sites. This is a senior leadership role responsible for ensuring core operational, logistics and terminal systems are stable, scalable and aligned to business growth. You will lead a multidisciplinary team spanning applications, systems analysis and development while partnering closely with operations, engineering and senior IT leadership. The role offers significant scope to shape and modernise systems, improve automation and drive data-led performance across a large-scale operational environment. Location is flexible across the UK with regular travel to operational sites including South Wales, the South Coast and the Humber region. The Role You will take ownership of the systems and applications that enable day-to-day operational performance across logistics, terminals and engineering functions. Key responsibilities include: Leading the support, maintenance and development of operational and logistics systems across multiple sites Managing and developing a team of solution managers, analysts and technical specialists Overseeing delivery of system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem and change management Delivering and supporting BI, reporting and data solutions for operational performance Managing budgets, roadmaps and resource planning across the function Leading large-scale systems and transformation programmes Supporting long-term technology strategy for operational and logistics platforms This role combines hands-on technical understanding with strategic leadership and will suit someone comfortable operating at both operational and executive levels. We are deliberately open on sector background and welcome candidates from: Logistics & supply chain Transport & distribution Ports & terminals Manufacturing or industrial environments Engineering or asset-heavy businesses Large-scale operational environments Experience required: Leadership of enterprise or operational systems within complex organisations Strong knowledge of logistics, supply chain or operational technology platforms Experience leading technical or applications teams Delivery of large-scale systems or transformation programmes Vendor and systems integrator management Budget ownership and strategic planning Experience improving processes through technology and automation Strong stakeholder engagement across technical and operational teams Highly desirable: Experience with ERP, supply chain or terminal systems Data, reporting and BI platform delivery Integration and automation initiatives Agile and structured delivery methodologies Location & Travel The role can be based flexibly across the UK, particularly around: Cardiff/South Wales Southampton/South Coast Hull/Humber region Regular travel between operational sites is required. The salary is a basic between £90-100K with an exceptional package/pension and bonus scheme
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/03/2026
Full time
Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance. You must hold a clean current driving licence as some travel may be required. Information Security Analyst Type: Permanent Location: Hybrid (West Midlands) Overview We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis. This role is pivotal in supporting the development and continuous improvement of our global information security compliance program. You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others. Key Responsibilities - Support the execution and enhancement of the global information security compliance program. - Conduct internal audits, third-party risk assessments, and due diligence reviews. - Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD. - Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives. - Identify gaps in security controls and recommend corrective actions. - Maintain and update security policies, procedures, and documentation. - Monitor changes in global regulations and assess their impact on business operations. Experience & Skills Required - Proven experience in information security compliance, risk management, and audit. - Strong understanding of international regulatory frameworks and standards. - Hands-on experience with: - ISO27001 audits and implementation - GDPR compliance - NIST cybersecurity framework - SOX, SOC 2, HIPAA, CCPA, LGPD - Ability to interpret complex regulatory requirements and translate them into actionable controls. - Excellent communication and stakeholder engagement skills. - Strong analytical and problem-solving capabilities. What We Offer - Competitive salary and benefits package - Flexible hybrid working model - Opportunities for professional development and certification - Collaborative and inclusive work environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SOC Analyst - SC Cleared - 12 Month Contract - Hereford About Your Role: As the SOC Analyst your role will include; Alert Triage: Review and assess alerts escalated by the outsourced SOC; validate their accuracy and determine potential impact. Initial Investigation: Perform first-line investigation using available tools (SIEM, Device Logs, Firewall logs and SIEM alerts). User Interaction: Engage with affected end users or asset owners to collect additional information, verify events, or guide immediate containment steps (eg asset isolation, password reset). Escalation: Escalate confirmed or high severity incidents to the Level 2 SOC (outsourced) or internal incident response teams, ensuring complete and accurate handoff documentation. Incident Documentation: Create and maintain detailed case notes, timelines, and evidence within the case management system to support investigations and compliance requirements. Collaboration: Serve as the coordination point between the security team and the external SOC partner, maintaining strong communication and situational awareness. Playbook Execution: follow established triage and escalation playbooks; suggest improvements based on recurring issues or inefficiencies. Threat Awareness: Maintain awareness of current cyber threats, attacker techniques (MITRE ATT&CK), and industry trends relevant to the organisations threat landscape. About You: As an experienced SOC Analyst, your skills and experience may include; Previous experience in a SOC, IT Operations, or security support role. Understanding of key security concepts including malware, phishing, lateral movement and privilege escalation. Working knowledge of network fundamentals, windows/Linux system logs and authentication systems. Working knowledge of SIEM platforms (eg Microsoft sentinel, Splunk, Elastic, QRadar). Awareness of security frameworks and methodologies (NIST CSF, MITRE ATT&CK, ISO27001).
13/03/2026
Contractor
SOC Analyst - SC Cleared - 12 Month Contract - Hereford About Your Role: As the SOC Analyst your role will include; Alert Triage: Review and assess alerts escalated by the outsourced SOC; validate their accuracy and determine potential impact. Initial Investigation: Perform first-line investigation using available tools (SIEM, Device Logs, Firewall logs and SIEM alerts). User Interaction: Engage with affected end users or asset owners to collect additional information, verify events, or guide immediate containment steps (eg asset isolation, password reset). Escalation: Escalate confirmed or high severity incidents to the Level 2 SOC (outsourced) or internal incident response teams, ensuring complete and accurate handoff documentation. Incident Documentation: Create and maintain detailed case notes, timelines, and evidence within the case management system to support investigations and compliance requirements. Collaboration: Serve as the coordination point between the security team and the external SOC partner, maintaining strong communication and situational awareness. Playbook Execution: follow established triage and escalation playbooks; suggest improvements based on recurring issues or inefficiencies. Threat Awareness: Maintain awareness of current cyber threats, attacker techniques (MITRE ATT&CK), and industry trends relevant to the organisations threat landscape. About You: As an experienced SOC Analyst, your skills and experience may include; Previous experience in a SOC, IT Operations, or security support role. Understanding of key security concepts including malware, phishing, lateral movement and privilege escalation. Working knowledge of network fundamentals, windows/Linux system logs and authentication systems. Working knowledge of SIEM platforms (eg Microsoft sentinel, Splunk, Elastic, QRadar). Awareness of security frameworks and methodologies (NIST CSF, MITRE ATT&CK, ISO27001).
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery. As a Lead Solutions Analyst in Payments Technology group, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. Job responsibilities Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement Required qualifications, capabilities, and skills 10+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects Preferred qualifications, capabilities, and skills Experience working with Payments Experience analysing requirements and working successfully with developers
13/03/2026
Contractor
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery. As a Lead Solutions Analyst in Payments Technology group, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. Job responsibilities Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement Required qualifications, capabilities, and skills 10+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects Preferred qualifications, capabilities, and skills Experience working with Payments Experience analysing requirements and working successfully with developers
Senior Business Analyst - Data / Insurance Transformation (Contract) Up to 600 per day - inside IR-month contract Hybrid (1-2 days in London) We're working with our client on a major global data transformation programme and they're looking to bring in two Senior Business Analysts to support a large-scale Delegated Authority harmonisation initiative. This programme sits right at the centre of how data is standardised, governed, and consumed across the organisation's global insurance operations. It's a complex, data-heavy environment with multiple stakeholders, external partners, and large volumes of transactional information moving across systems. If you enjoy untangling complex data structures, shaping how information flows across a business, and working closely with architects, governance teams, and senior stakeholders, this will be a genuinely interesting programme to get stuck into. What you'll be doing You'll play a key role in defining how delegated authority data is captured, validated, and integrated across the organisation. Working closely with SMEs, architects, and governance teams, you'll run workshops to gather requirements across areas such as contracts, premium and risk, and claims data. From there, you'll translate business needs into structured data definitions, source-to-target mappings, and validation rules. You'll also help shape the operating model around data intake and governance - supporting partner onboarding, defining data quality frameworks, and ensuring the right standards are in place to support regulatory, operational, and financial reporting. A big part of the role involves collaborating with both internal teams and external partners (including MGAs and TPAs) to ensure data can be consistently captured and integrated across the wider ecosystem. What they're looking for 8-10+ years' experience as a Senior Business Analyst on enterprise or data-focused transformation programmes Strong experience analysing large, complex datasets (policy, premium, exposure, claims, financial movements etc.) Proven ability performing source-to-target mapping and business data definition Experience defining data quality rules, validation frameworks, or governance standards Comfortable running workshops and engaging senior stakeholders Experience working with external partners or third-party data providers Nice to have (at least one fo these ideally) Delegated Authority or bordereaux data environments MGA or TPA data integration experience Exposure to Lloyd's, Solvency II, or similar regulatory frameworks Experience working alongside Data Architects, Data Governance, or Data Engineering teams The setup 12-month contract Up to 600 per day (inside IR35) Hybrid working - 1-2 days per week in London Start date: April 2026 If you're a Senior BA who enjoys getting into the detail of data, governance, and transformation programmes , this is a strong long-term contract on a genuinely interesting global initiative. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/03/2026
Contractor
Senior Business Analyst - Data / Insurance Transformation (Contract) Up to 600 per day - inside IR-month contract Hybrid (1-2 days in London) We're working with our client on a major global data transformation programme and they're looking to bring in two Senior Business Analysts to support a large-scale Delegated Authority harmonisation initiative. This programme sits right at the centre of how data is standardised, governed, and consumed across the organisation's global insurance operations. It's a complex, data-heavy environment with multiple stakeholders, external partners, and large volumes of transactional information moving across systems. If you enjoy untangling complex data structures, shaping how information flows across a business, and working closely with architects, governance teams, and senior stakeholders, this will be a genuinely interesting programme to get stuck into. What you'll be doing You'll play a key role in defining how delegated authority data is captured, validated, and integrated across the organisation. Working closely with SMEs, architects, and governance teams, you'll run workshops to gather requirements across areas such as contracts, premium and risk, and claims data. From there, you'll translate business needs into structured data definitions, source-to-target mappings, and validation rules. You'll also help shape the operating model around data intake and governance - supporting partner onboarding, defining data quality frameworks, and ensuring the right standards are in place to support regulatory, operational, and financial reporting. A big part of the role involves collaborating with both internal teams and external partners (including MGAs and TPAs) to ensure data can be consistently captured and integrated across the wider ecosystem. What they're looking for 8-10+ years' experience as a Senior Business Analyst on enterprise or data-focused transformation programmes Strong experience analysing large, complex datasets (policy, premium, exposure, claims, financial movements etc.) Proven ability performing source-to-target mapping and business data definition Experience defining data quality rules, validation frameworks, or governance standards Comfortable running workshops and engaging senior stakeholders Experience working with external partners or third-party data providers Nice to have (at least one fo these ideally) Delegated Authority or bordereaux data environments MGA or TPA data integration experience Exposure to Lloyd's, Solvency II, or similar regulatory frameworks Experience working alongside Data Architects, Data Governance, or Data Engineering teams The setup 12-month contract Up to 600 per day (inside IR35) Hybrid working - 1-2 days per week in London Start date: April 2026 If you're a Senior BA who enjoys getting into the detail of data, governance, and transformation programmes , this is a strong long-term contract on a genuinely interesting global initiative. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IFS Techno-Functional Analyst (Supply Chain, Sales and Inventory) £450 - £600 per day | Inside IR35 Initial 6-month contract Hybrid role - Knutsford IFS Techno-Functional Analyst (Supply Chain, Sales and Inventory) - Inside IR35 - Knutsford TalentBank Technology is supporting an organisation within the manufacturing sector to engage an experienced IFS Technical Reports Consultant on an initial 6-month contract. This role will focus on the development and optimisation of IFS reporting solutions, supporting key operational processes across Sales Order Processing and Shipping. The successful consultant will work closely with business stakeholders and technical teams to design, develop, and enhance reporting capabilities within the IFS environment, ensuring data accuracy and operational visibility across order management and fulfilment processes. Key Responsibilities Develop and maintain IFS reports supporting Sales Order Processing and Shipping operations. Design and optimise SQL-based reporting solutions for operational and management reporting. Gather reporting requirements from business stakeholders and translate them into technical solutions. Analyse existing reports and improve performance, usability, and data accuracy. Produce and maintain technical documentation and reporting standards. Required Experience Strong experience developing IFS technical reports within ERP environments. Proven experience supporting Sales Order Processing and Shipping related reporting. Strong SQL development experience for reporting and data analysis. Experience working with business stakeholders to translate requirements into technical reporting solutions. Strong analytical and troubleshooting skills within ERP reporting environments. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant. Additionally, you can contact Matt Hudson by exploring the TalentBank Technology website.
12/03/2026
Contractor
IFS Techno-Functional Analyst (Supply Chain, Sales and Inventory) £450 - £600 per day | Inside IR35 Initial 6-month contract Hybrid role - Knutsford IFS Techno-Functional Analyst (Supply Chain, Sales and Inventory) - Inside IR35 - Knutsford TalentBank Technology is supporting an organisation within the manufacturing sector to engage an experienced IFS Technical Reports Consultant on an initial 6-month contract. This role will focus on the development and optimisation of IFS reporting solutions, supporting key operational processes across Sales Order Processing and Shipping. The successful consultant will work closely with business stakeholders and technical teams to design, develop, and enhance reporting capabilities within the IFS environment, ensuring data accuracy and operational visibility across order management and fulfilment processes. Key Responsibilities Develop and maintain IFS reports supporting Sales Order Processing and Shipping operations. Design and optimise SQL-based reporting solutions for operational and management reporting. Gather reporting requirements from business stakeholders and translate them into technical solutions. Analyse existing reports and improve performance, usability, and data accuracy. Produce and maintain technical documentation and reporting standards. Required Experience Strong experience developing IFS technical reports within ERP environments. Proven experience supporting Sales Order Processing and Shipping related reporting. Strong SQL development experience for reporting and data analysis. Experience working with business stakeholders to translate requirements into technical reporting solutions. Strong analytical and troubleshooting skills within ERP reporting environments. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant. Additionally, you can contact Matt Hudson by exploring the TalentBank Technology website.
Role: Senior Finance Systems Analyst Salary: £50,800 with a discretionary 15% bonus Location: Chandlers Ford/Remote Are you a finance professional with experience bridging the gap between finance and technology? Do you have hands-on experience with D365 Finance & Operations (D365 F&O) and interested in delivering impact through system optimisation? Luxion Group are seeking an experienced Senior Finance Systems Analyst to play a central role in supporting, developing, and continuously improving our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform. This position acts as a critical link between a wide range of business stakeholders, ensuring our systems remain robust, efficient, and aligned to the needs of a growing organisation. The Role In this newly created role, you'll be at the centre of our transformation, driving optimisation of D365 F&O and shaping our finance systems strategy. Y ou will be supporting senior stakeholders across the Group to deliver solutions and data-driven performance improvements. You will support the day-to-day operation of the system, resolving issues as they arise, maintaining configurations, and ensuring that the platform operates smoothly and reliably. A core part of the position involves collaborating with members across finance identifying opportunities to enhance processes, strengthen controls, and ensure that system functionality continues to support both current and future business requirements. What We're Looking For You will lead or support in delivering key projects, whether implementing new modules, introducing system enhancements, or integrating D365 F&O with third-party applications. The ability to gather, challenge and document business requirements is essential, as is ensuring that proposed solutions meet operational needs while maintaining financial integrity. The role also requires an organised and structured approach to system testing and user acceptance testing, ensuring that changes are implemented correctly and through effective change control processes. You will work closely with end users across the organisation, providing training, preparing clear and accessible user guides, and supporting a strong culture of knowledge sharing. We are looking for someone with strong analytical capabilities, excellent communication skills and a proactive approach to problem-solving. You will thrive in a role that combines technical understanding with business partnership, supporting colleagues while helping shape the future of our finance systems. If you are motivated by improving processes, delivering high-quality solutions, and ensuring that systems truly enable business performance, we would be pleased to hear from you. This is an opportunity to make a significant impact within a dynamic and forward-thinking organisation. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
12/03/2026
Full time
Role: Senior Finance Systems Analyst Salary: £50,800 with a discretionary 15% bonus Location: Chandlers Ford/Remote Are you a finance professional with experience bridging the gap between finance and technology? Do you have hands-on experience with D365 Finance & Operations (D365 F&O) and interested in delivering impact through system optimisation? Luxion Group are seeking an experienced Senior Finance Systems Analyst to play a central role in supporting, developing, and continuously improving our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform. This position acts as a critical link between a wide range of business stakeholders, ensuring our systems remain robust, efficient, and aligned to the needs of a growing organisation. The Role In this newly created role, you'll be at the centre of our transformation, driving optimisation of D365 F&O and shaping our finance systems strategy. Y ou will be supporting senior stakeholders across the Group to deliver solutions and data-driven performance improvements. You will support the day-to-day operation of the system, resolving issues as they arise, maintaining configurations, and ensuring that the platform operates smoothly and reliably. A core part of the position involves collaborating with members across finance identifying opportunities to enhance processes, strengthen controls, and ensure that system functionality continues to support both current and future business requirements. What We're Looking For You will lead or support in delivering key projects, whether implementing new modules, introducing system enhancements, or integrating D365 F&O with third-party applications. The ability to gather, challenge and document business requirements is essential, as is ensuring that proposed solutions meet operational needs while maintaining financial integrity. The role also requires an organised and structured approach to system testing and user acceptance testing, ensuring that changes are implemented correctly and through effective change control processes. You will work closely with end users across the organisation, providing training, preparing clear and accessible user guides, and supporting a strong culture of knowledge sharing. We are looking for someone with strong analytical capabilities, excellent communication skills and a proactive approach to problem-solving. You will thrive in a role that combines technical understanding with business partnership, supporting colleagues while helping shape the future of our finance systems. If you are motivated by improving processes, delivering high-quality solutions, and ensuring that systems truly enable business performance, we would be pleased to hear from you. This is an opportunity to make a significant impact within a dynamic and forward-thinking organisation. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Oscar Associates Ltd
Stoke-on-trent, Staffordshire
Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid About the Opportunity We are a specialist managed services provider operating within highly regulated, security-sensitive environments. With a strong track record of delivering tangible outcomes to our clients, we place equal importance on nurturing the development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and life cycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain a trustworthy, complete dataset Spot gaps in CI coverage and drive improvements with the teams responsible Continuously refine Configuration Management policies, processes, and data models Drive Data Quality Through Discovery & Integration Administer and fine-tune automated discovery tooling (such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that connect CIs to business, application, and technical services Document upstream and downstream dependencies to support incident impact analysis and change planning Partner with architects, system owners, and engineers to ensure end-to-end service views are accurate Support Core ITSM Processes Act as the go-to subject matter expert for Change, Incident, and Problem Management teams Provide CI and relationship insights to support risk assessments and root cause investigations Ensure CMDB reflects all production changes, keeping CI life cycle data current Deliver impact assessments for major incidents and significant planned changes Report, Improve, and Influence Produce CMDB health dashboards, KPIs, and trend reports for operational and leadership audiences Translate data insights into actionable recommendations that improve technology visibility and reduce risk Educate and influence stakeholders across the business on the value of accurate configuration data Support internal and external audits with well-evidenced CMDB controls and documentation What We're Looking For Essential Solid grounding in ITIL v4 Configuration Management principles and CMDB best practices Hands-on experience with at least one major CMDB platform - ServiceNow CMDB or Jira/Insight CMDB Practical knowledge of discovery tools, asset management systems, and configuration data sources Ability to interpret complex technical environments (Servers, networks, cloud, applications) and model them logically Sharp analytical and troubleshooting skills with a strong eye for data quality Confident communicator - comfortable working with both technical specialists and non-technical stakeholders Desirable Experience building out or maturing a CMDB within a growing or evolving tech organisation Familiarity with cloud platforms (AWS, Azure, GCP) and their associated discovery integrations Some Scripting capability to support data manipulation tasks (eg PowerShell or Python) Awareness of security controls, compliance frameworks, and audit requirements Certifications ITIL Foundation v3/v4 - minimum requirement ITIL Specialist or higher - advantageous Platform-specific CMDB certifications (eg ServiceNow CISCMDB) - highly desirable The Kind of Person Who Thrives Here You take pride in accurate, clean data - messy CMDBs keep you up at night You own your work and follow through without needing to be chased You can influence people and drive change without direct authority You approach problems methodically and think in systems You're always looking for a better way to do things Security Clearance Requirements Due to the nature of the work undertaken, this role requires candidates to hold or be eligible to obtain UK Security Clearance. Applicants will typically need to be British Citizens or have lived and worked continuously in the UK for the past five years. Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
12/03/2026
Full time
Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid About the Opportunity We are a specialist managed services provider operating within highly regulated, security-sensitive environments. With a strong track record of delivering tangible outcomes to our clients, we place equal importance on nurturing the development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and life cycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain a trustworthy, complete dataset Spot gaps in CI coverage and drive improvements with the teams responsible Continuously refine Configuration Management policies, processes, and data models Drive Data Quality Through Discovery & Integration Administer and fine-tune automated discovery tooling (such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that connect CIs to business, application, and technical services Document upstream and downstream dependencies to support incident impact analysis and change planning Partner with architects, system owners, and engineers to ensure end-to-end service views are accurate Support Core ITSM Processes Act as the go-to subject matter expert for Change, Incident, and Problem Management teams Provide CI and relationship insights to support risk assessments and root cause investigations Ensure CMDB reflects all production changes, keeping CI life cycle data current Deliver impact assessments for major incidents and significant planned changes Report, Improve, and Influence Produce CMDB health dashboards, KPIs, and trend reports for operational and leadership audiences Translate data insights into actionable recommendations that improve technology visibility and reduce risk Educate and influence stakeholders across the business on the value of accurate configuration data Support internal and external audits with well-evidenced CMDB controls and documentation What We're Looking For Essential Solid grounding in ITIL v4 Configuration Management principles and CMDB best practices Hands-on experience with at least one major CMDB platform - ServiceNow CMDB or Jira/Insight CMDB Practical knowledge of discovery tools, asset management systems, and configuration data sources Ability to interpret complex technical environments (Servers, networks, cloud, applications) and model them logically Sharp analytical and troubleshooting skills with a strong eye for data quality Confident communicator - comfortable working with both technical specialists and non-technical stakeholders Desirable Experience building out or maturing a CMDB within a growing or evolving tech organisation Familiarity with cloud platforms (AWS, Azure, GCP) and their associated discovery integrations Some Scripting capability to support data manipulation tasks (eg PowerShell or Python) Awareness of security controls, compliance frameworks, and audit requirements Certifications ITIL Foundation v3/v4 - minimum requirement ITIL Specialist or higher - advantageous Platform-specific CMDB certifications (eg ServiceNow CISCMDB) - highly desirable The Kind of Person Who Thrives Here You take pride in accurate, clean data - messy CMDBs keep you up at night You own your work and follow through without needing to be chased You can influence people and drive change without direct authority You approach problems methodically and think in systems You're always looking for a better way to do things Security Clearance Requirements Due to the nature of the work undertaken, this role requires candidates to hold or be eligible to obtain UK Security Clearance. Applicants will typically need to be British Citizens or have lived and worked continuously in the UK for the past five years. Role - Configuration Analyst Location - Stoke Salary - up to £47,000 Work Pattern - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Service Desk Analyst Location: Motherwell, ML1 Salary: £25,000 per annum (depending on experience) Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software and hardware related issues and managing the hardware deployment and returns. This is a varied role where you will have a range of responsibilities including: Deploying and managing mobile devices and laptops, ensuring compliance with MDM (Intune) and installation of required business software, security tools and updates. Maintaining ICT asset registers, including mobile numbers, device locations and warranty records; coordinate delivery and returns with staff and suppliers. Providing Service Desk support, resolving hardware, software, mobile, printer, telephony (BT Cloudworks) and network issues, including on-site support where required. Deploying and managing applications across Android and Windows devices via Intune. Creating and managing user accounts, permissions and dynamic groups across M365, Azure, Entra ID and Exchange Admin. Monitoring and remediating security vulnerabilities through the Sophos security console. Liaising with external ICT providers to troubleshoot infrastructure issues. Supporting ongoing ICT operations using Microsoft technologies including Microsoft 365, Azure, Intune, Entra ID and Android platforms, and undertake additional duties as required by ICT leadership. About You A minimum of 1 years' experience, preferably within a professional services environment. Methodical in approach to resolving end user's issues and troubleshooting. Good time management, communication and organisational skills. Positive, enthusiastic and resilient manner - enjoys a challenge. Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. Puts users first and can manage competing priorities. Self-driven to learn new technologies. About Us At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Blue Light Card Where required, Enable will fully fund SVQ Health and Social Care qualifications required for SSSC registration. Starting a career with Enable is the first step towards making a real difference in our award-winning charity s mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. Terms and Conditions Apply
11/03/2026
Full time
Service Desk Analyst Location: Motherwell, ML1 Salary: £25,000 per annum (depending on experience) Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software and hardware related issues and managing the hardware deployment and returns. This is a varied role where you will have a range of responsibilities including: Deploying and managing mobile devices and laptops, ensuring compliance with MDM (Intune) and installation of required business software, security tools and updates. Maintaining ICT asset registers, including mobile numbers, device locations and warranty records; coordinate delivery and returns with staff and suppliers. Providing Service Desk support, resolving hardware, software, mobile, printer, telephony (BT Cloudworks) and network issues, including on-site support where required. Deploying and managing applications across Android and Windows devices via Intune. Creating and managing user accounts, permissions and dynamic groups across M365, Azure, Entra ID and Exchange Admin. Monitoring and remediating security vulnerabilities through the Sophos security console. Liaising with external ICT providers to troubleshoot infrastructure issues. Supporting ongoing ICT operations using Microsoft technologies including Microsoft 365, Azure, Intune, Entra ID and Android platforms, and undertake additional duties as required by ICT leadership. About You A minimum of 1 years' experience, preferably within a professional services environment. Methodical in approach to resolving end user's issues and troubleshooting. Good time management, communication and organisational skills. Positive, enthusiastic and resilient manner - enjoys a challenge. Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. Puts users first and can manage competing priorities. Self-driven to learn new technologies. About Us At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Blue Light Card Where required, Enable will fully fund SVQ Health and Social Care qualifications required for SSSC registration. Starting a career with Enable is the first step towards making a real difference in our award-winning charity s mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. Terms and Conditions Apply
The Application Support Analyst will provide technical support and expertise for business applications within the industrial and manufacturing sector. This role involves troubleshooting, maintaining, and optimising applications to ensure seamless operations. Client Details This position is with a medium-sized organisation in the industrial and manufacturing sector. The company is committed to delivering high-quality products and services through the use of advanced technology and efficient processes. Description Provide technical support for business applications, resolving issues promptly. Monitor application performance and identify areas for improvement. Collaborate with internal teams to ensure applications meet business needs. Maintain accurate documentation of application processes and changes. Assist with the integration of new applications into existing systems. Deliver training and guidance to users on application functionalities. Work closely with vendors to address software-related issues. Ensure compliance with company policies and industry standards. Profile A successful Application Support Analyst should have: A background in technology or a related field. Experience supporting ERP applications within the industrial or manufacturing sector. BAU support and deploy systems Strong problem-solving and analytical skills. Knowledge of application integration and troubleshooting. Excellent communication skills to liaise with teams and vendors effectively. Attention to detail and a proactive approach to task management. Job Offer A competitive salary ranging from 40,000 to 45000 5 days onsite in Telford Opportunities to work within the industrial and manufacturing sector. Permanent employment with a medium-sized organisation. Potential for professional development and growth within the technology department. Join a company that values expertise and innovation. Apply now to become an Application Support Analyst and contribute to the success of this exciting industrial and manufacturing business.
11/03/2026
Full time
The Application Support Analyst will provide technical support and expertise for business applications within the industrial and manufacturing sector. This role involves troubleshooting, maintaining, and optimising applications to ensure seamless operations. Client Details This position is with a medium-sized organisation in the industrial and manufacturing sector. The company is committed to delivering high-quality products and services through the use of advanced technology and efficient processes. Description Provide technical support for business applications, resolving issues promptly. Monitor application performance and identify areas for improvement. Collaborate with internal teams to ensure applications meet business needs. Maintain accurate documentation of application processes and changes. Assist with the integration of new applications into existing systems. Deliver training and guidance to users on application functionalities. Work closely with vendors to address software-related issues. Ensure compliance with company policies and industry standards. Profile A successful Application Support Analyst should have: A background in technology or a related field. Experience supporting ERP applications within the industrial or manufacturing sector. BAU support and deploy systems Strong problem-solving and analytical skills. Knowledge of application integration and troubleshooting. Excellent communication skills to liaise with teams and vendors effectively. Attention to detail and a proactive approach to task management. Job Offer A competitive salary ranging from 40,000 to 45000 5 days onsite in Telford Opportunities to work within the industrial and manufacturing sector. Permanent employment with a medium-sized organisation. Potential for professional development and growth within the technology department. Join a company that values expertise and innovation. Apply now to become an Application Support Analyst and contribute to the success of this exciting industrial and manufacturing business.