Intro The Product Manager defines and articulates the features their specific product area in the ART. They work together with the Senior Product Managers (and Head of Product) to ensure the features meet the outcomes set. They are responsible for a specific pipeline of demand within the ART, and ensuring that all work delivers against KPIs owned by the ART. In addition, they will be responsible for working with Technology and Design leads at the ART level to ensure an exceptional Customer Experience is developed within the ART with a focus on their product area. The Product Manager must posses robust communication, analysis and influencing skills, coupled with a sufficient understanding of business functions and business strategies. These expertise enables them to comprehend the possibilities within current technology, anticipate the impact of future trends on the ART, and effectively communicate with teams to ensure a clear understanding of business needs and objectives. They will be 100% allocated to this role. What you'll do: Responsible for the Product Management of their product area/remit in the ART, and hence the liaison and engagement with the relevant Senior Product Owners in the Squads Responsible for and oversee the work developed across multiple Squads within their remit in the ART Leads ART level analysis and refinement of Features for the pipeline of demand that they own Prioritises Features for their product areas, and defines the product roadmap and goals Works closely with the RTE and System Engineer/Architect to refine features prior to PI planning and ensure that relevant dependencies are managed Overall accountability for functional quality of the Features of their product area/remit in the ART and functional approval that it meets business/customer needs for release. Responsible for defining Feature Acceptance Criteria, carrying out Feature UAT when required and confirming the completion of Features for their product area/remit in the ART Guides Feature creation and prioritises Features prior to PI Planning, and accepts Features by acting on the customer's behalf during the PI Communicates progress to relevant stakeholders, who may be in other Portfolios or in teams outside of the model Works with Senior Product Owners to define Feature requirements and Story definition Participates in ART level ceremonies e.g. ART Backlog Review, PI Planning, and primarily facilitates the PO Sync Leads engagements with UX/UI Designers, and oversees the execution of CX strategies and adherence to CX standards and best practices within the ART Ideate and shape new features that deliver the objectives of the ART, or raise wider capabilities to the Product Director for prioritisation Minimum Requirements Strong analysis skills, with experience of creating customer journeys across voice and digital channels Proven communication, leadership and influencing skills Experience working with technology and ability to facilitate communication between business and technology Squads Experience in data analysis and using this information to generate and enhance user experiences Demonstrate the ability to create great UX balanced with complex legislation and legacy sky contracts. How you'll work At Zensar, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week.
21/05/2026
Full time
Intro The Product Manager defines and articulates the features their specific product area in the ART. They work together with the Senior Product Managers (and Head of Product) to ensure the features meet the outcomes set. They are responsible for a specific pipeline of demand within the ART, and ensuring that all work delivers against KPIs owned by the ART. In addition, they will be responsible for working with Technology and Design leads at the ART level to ensure an exceptional Customer Experience is developed within the ART with a focus on their product area. The Product Manager must posses robust communication, analysis and influencing skills, coupled with a sufficient understanding of business functions and business strategies. These expertise enables them to comprehend the possibilities within current technology, anticipate the impact of future trends on the ART, and effectively communicate with teams to ensure a clear understanding of business needs and objectives. They will be 100% allocated to this role. What you'll do: Responsible for the Product Management of their product area/remit in the ART, and hence the liaison and engagement with the relevant Senior Product Owners in the Squads Responsible for and oversee the work developed across multiple Squads within their remit in the ART Leads ART level analysis and refinement of Features for the pipeline of demand that they own Prioritises Features for their product areas, and defines the product roadmap and goals Works closely with the RTE and System Engineer/Architect to refine features prior to PI planning and ensure that relevant dependencies are managed Overall accountability for functional quality of the Features of their product area/remit in the ART and functional approval that it meets business/customer needs for release. Responsible for defining Feature Acceptance Criteria, carrying out Feature UAT when required and confirming the completion of Features for their product area/remit in the ART Guides Feature creation and prioritises Features prior to PI Planning, and accepts Features by acting on the customer's behalf during the PI Communicates progress to relevant stakeholders, who may be in other Portfolios or in teams outside of the model Works with Senior Product Owners to define Feature requirements and Story definition Participates in ART level ceremonies e.g. ART Backlog Review, PI Planning, and primarily facilitates the PO Sync Leads engagements with UX/UI Designers, and oversees the execution of CX strategies and adherence to CX standards and best practices within the ART Ideate and shape new features that deliver the objectives of the ART, or raise wider capabilities to the Product Director for prioritisation Minimum Requirements Strong analysis skills, with experience of creating customer journeys across voice and digital channels Proven communication, leadership and influencing skills Experience working with technology and ability to facilitate communication between business and technology Squads Experience in data analysis and using this information to generate and enhance user experiences Demonstrate the ability to create great UX balanced with complex legislation and legacy sky contracts. How you'll work At Zensar, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week.
We're looking for someone to take ownership of the operational backbone behind our development and support teams. Not a coder. Not a CTO. Someone who makes the machinery run - the people, the processes, the infrastructure, the compliance - so our talented developers can focus on what they do best: building brilliant work for our clients. This is a new role for Laser Red, and it's a big one. You'll sit in our Management Team, line manage our development and support teams, and be directly responsible for how our technical function operates day to day. If you're the kind of person who bridges the gap between technical teams and the wider business - someone who's equally comfortable in a 1:1 with a developer and a strategy meeting with directors - we want to hear from you. Full time, permanent position (35 hours a week) Location Hybrid - work from our Lincoln or Grimsby offices, or from home. (Must be a UK resident with a valid driving licence) Why This Role Exists As Laser Red has grown, our Lead Developers have taken on more and more management responsibility alongside their technical work. It's meant less time coding, less time mentoring, and less time doing the things they're genuinely brilliant at. This role fixes that. You'll take on the people management, operational oversight, and cross department coordination so our technical leads can get back to leading technically - setting standards, reviewing code, mentoring the team, and building great solutions. You don't need to be a web developer. You need to be a strong manager with a technical operations background who can earn the trust of a skilled team, bring structure without bureaucracy, and make things run better. What You'll Be Responsible For People management and team development. You'll line manage our development team of around 10 people (including our Lead Backend and Lead Frontend Developers) plus our Support Manager and their team. That means regular 1:1s, performance reviews, career development conversations, recruitment, onboarding, and being the person who handles the day to day people stuff - workload concerns, conflict resolution, wellbeing. You'll be their voice in the Management Team. Capacity planning and resource allocation. Making sure the right people are working on the right things at the right time. You'll own our internal scheduling and capacity tools, coordinate with Project Managers on project handovers, and keep an eye on utilisation - flagging burnout risks or gaps before they become problems. Infrastructure and hosting. We manage hosting across multiple providers for 150+ client websites. You'll own the hosting estate - performance, uptime, cost optimisation - and drive migration projects as we improve our infrastructure. You'll work alongside our senior developers on technical architecture decisions; they own the direction, you own the operations and execution. Security, compliance and governance. Cyber Essentials certification, GDPR compliance, accessibility standards, AI usage policy governance, and regular security reviews. You'll own the compliance posture for the business and liaise with external assessors and auditors as needed. R&D, innovation and continuous improvement. This is where it gets interesting. We want someone who's naturally curious about better ways of working - someone who'll research new tools, trial AI applications, evaluate emerging technologies, and then actually implement them across the team. Not just ideas, but execution. Training, rollout, adoption. You'll champion our innovation time and make sure it delivers real value back to the business. Tooling, systems and technical debt. We have internal tools for estimation, scheduling, and time tracking that need day to day management and adoption. You'll also own the technical debt backlog - the housekeeping that keeps our infrastructure clean and our projects maintainable. Documentation standards, staging site hygiene, repository management, backup cleanup. Reporting and data. Build and maintain operational dashboards that give leadership clear visibility on infrastructure costs, team utilisation, hosting profitability, and technical health. Not vanity metrics - useful data that drives decisions. Client facing technical advisory. Where the opportunity arises, you'll support our Account Managers on client conversations that involve digital systems, process improvement, or operational efficiency. Particularly with manufacturing, engineering, and industrial clients, your operational and systems expertise adds genuine commercial value. How This Role Works We want to be transparent about how this fits into the team. Our Lead Developers retain all technical authority. They own code standards, architecture decisions, code review, technical mentoring, and tooling choices. They're the people who decide how things are built and whether the quality is right. You own the operational layer around them. People management, resource planning, processes, infrastructure, compliance, reporting. You decide what gets worked on and when. You make sure the team has what they need. You handle the management overhead so the technical leads don't have to. The relationship works when both sides trust each other. You don't need to evaluate code quality - you need to listen to the people who can, champion their recommendations, and translate technical needs into business decisions. The absolute must haves: Proven experience managing technical teams. - doesn't have to be web or agency. Manufacturing, engineering, IT operations backgrounds are equally valid. What matters is you've managed skilled people and done it well. Strong IT operations and infrastructure knowledge. - server management, hosting, networking fundamentals. You understand the systems side of technology. Compliance experience. - GDPR, Cyber Essentials, ISO, accessibility standards, or equivalent. You've worked within compliance frameworks and ideally led a business through certification. Project management discipline. - you can take something from business case to delivery without losing the thread. You plan, you track, you deliver. Data literacy. - comfortable building reports and dashboards, making sense of operational metrics, and using data to drive decisions rather than gut feel. Genuinely good with people. - you build trust, you handle difficult conversations, you develop people. You can earn the respect of a team who know more about their craft than you do. Process improvement mindset. - Lean, continuous improvement, operational efficiency. You spot waste and fix it without creating bureaucracy. Curious about technology. - you actively research, trial, and implement better ways of working. AI, automation, new tools - you're the person who makes innovation actually happen. Comfortable in a small business. - we're a team of 33. You'll roll your sleeves up. There's no one to delegate everything to. Nice to have (but honestly, we can teach you): Agency, SaaS, or digital environment experience - even tangentially. If you've worked adjacent to web development, that helps. Linux server familiarity - command line, SSH, server administration. CI/CD and deployment pipeline understanding - even conceptually. Knowing what a release process looks like matters. ERP, MES, or scheduling tool experience - production planning, resource management, capacity systems. These skills transfer directly. Budget and CAPEX management - experience managing technology budgets and making the financial case for investment. Client advisory experience - advising businesses on digital transformation, systems implementation, or operational improvement. Manufacturing, engineering, or industrial sector background - our core client base is in these sectors. If you speak their language, that's a genuine advantage. Experience & Qualifications 3+ years managing technical teams in any sector Degree or equivalent experience in a relevant field (IT, business, engineering, operations) Any formal management training or qualifications are a bonus, but real world experience matters more Full UK driving licence What You'll Achieve in Your First 90 Days Month 1 - Meet every member of the dev and support teams. Understand our tools, systems, and how work flows through the business. Build relationships with the team leads and the wider Management Team. Month 2 - Start delivering quick wins: documentation gaps, hosting cost optimisation, process improvements. Take over 1:1s with the dev team. Establish a regular security review cadence. Begin building the operational dashboards leadership needs. Month 3 - Present a 6 month roadmap covering infrastructure, compliance, R&D priorities, and process improvements. Have at least one visible win the team can point to and say "that made my life easier." Establish a working rhythm where the Lead Developers feel empowered and supported. Here's what's in it for you! A seat at the table: You'll be part of the Management Team with direct input into how the business operates and grows. This isn't a middle management role that gets told what to do - you'll shape the direction of the technical function. Real autonomy: We'll give you the scope to make this role your own. We've told you what we need - how you deliver it is up to you. . click apply for full job details
20/05/2026
Full time
We're looking for someone to take ownership of the operational backbone behind our development and support teams. Not a coder. Not a CTO. Someone who makes the machinery run - the people, the processes, the infrastructure, the compliance - so our talented developers can focus on what they do best: building brilliant work for our clients. This is a new role for Laser Red, and it's a big one. You'll sit in our Management Team, line manage our development and support teams, and be directly responsible for how our technical function operates day to day. If you're the kind of person who bridges the gap between technical teams and the wider business - someone who's equally comfortable in a 1:1 with a developer and a strategy meeting with directors - we want to hear from you. Full time, permanent position (35 hours a week) Location Hybrid - work from our Lincoln or Grimsby offices, or from home. (Must be a UK resident with a valid driving licence) Why This Role Exists As Laser Red has grown, our Lead Developers have taken on more and more management responsibility alongside their technical work. It's meant less time coding, less time mentoring, and less time doing the things they're genuinely brilliant at. This role fixes that. You'll take on the people management, operational oversight, and cross department coordination so our technical leads can get back to leading technically - setting standards, reviewing code, mentoring the team, and building great solutions. You don't need to be a web developer. You need to be a strong manager with a technical operations background who can earn the trust of a skilled team, bring structure without bureaucracy, and make things run better. What You'll Be Responsible For People management and team development. You'll line manage our development team of around 10 people (including our Lead Backend and Lead Frontend Developers) plus our Support Manager and their team. That means regular 1:1s, performance reviews, career development conversations, recruitment, onboarding, and being the person who handles the day to day people stuff - workload concerns, conflict resolution, wellbeing. You'll be their voice in the Management Team. Capacity planning and resource allocation. Making sure the right people are working on the right things at the right time. You'll own our internal scheduling and capacity tools, coordinate with Project Managers on project handovers, and keep an eye on utilisation - flagging burnout risks or gaps before they become problems. Infrastructure and hosting. We manage hosting across multiple providers for 150+ client websites. You'll own the hosting estate - performance, uptime, cost optimisation - and drive migration projects as we improve our infrastructure. You'll work alongside our senior developers on technical architecture decisions; they own the direction, you own the operations and execution. Security, compliance and governance. Cyber Essentials certification, GDPR compliance, accessibility standards, AI usage policy governance, and regular security reviews. You'll own the compliance posture for the business and liaise with external assessors and auditors as needed. R&D, innovation and continuous improvement. This is where it gets interesting. We want someone who's naturally curious about better ways of working - someone who'll research new tools, trial AI applications, evaluate emerging technologies, and then actually implement them across the team. Not just ideas, but execution. Training, rollout, adoption. You'll champion our innovation time and make sure it delivers real value back to the business. Tooling, systems and technical debt. We have internal tools for estimation, scheduling, and time tracking that need day to day management and adoption. You'll also own the technical debt backlog - the housekeeping that keeps our infrastructure clean and our projects maintainable. Documentation standards, staging site hygiene, repository management, backup cleanup. Reporting and data. Build and maintain operational dashboards that give leadership clear visibility on infrastructure costs, team utilisation, hosting profitability, and technical health. Not vanity metrics - useful data that drives decisions. Client facing technical advisory. Where the opportunity arises, you'll support our Account Managers on client conversations that involve digital systems, process improvement, or operational efficiency. Particularly with manufacturing, engineering, and industrial clients, your operational and systems expertise adds genuine commercial value. How This Role Works We want to be transparent about how this fits into the team. Our Lead Developers retain all technical authority. They own code standards, architecture decisions, code review, technical mentoring, and tooling choices. They're the people who decide how things are built and whether the quality is right. You own the operational layer around them. People management, resource planning, processes, infrastructure, compliance, reporting. You decide what gets worked on and when. You make sure the team has what they need. You handle the management overhead so the technical leads don't have to. The relationship works when both sides trust each other. You don't need to evaluate code quality - you need to listen to the people who can, champion their recommendations, and translate technical needs into business decisions. The absolute must haves: Proven experience managing technical teams. - doesn't have to be web or agency. Manufacturing, engineering, IT operations backgrounds are equally valid. What matters is you've managed skilled people and done it well. Strong IT operations and infrastructure knowledge. - server management, hosting, networking fundamentals. You understand the systems side of technology. Compliance experience. - GDPR, Cyber Essentials, ISO, accessibility standards, or equivalent. You've worked within compliance frameworks and ideally led a business through certification. Project management discipline. - you can take something from business case to delivery without losing the thread. You plan, you track, you deliver. Data literacy. - comfortable building reports and dashboards, making sense of operational metrics, and using data to drive decisions rather than gut feel. Genuinely good with people. - you build trust, you handle difficult conversations, you develop people. You can earn the respect of a team who know more about their craft than you do. Process improvement mindset. - Lean, continuous improvement, operational efficiency. You spot waste and fix it without creating bureaucracy. Curious about technology. - you actively research, trial, and implement better ways of working. AI, automation, new tools - you're the person who makes innovation actually happen. Comfortable in a small business. - we're a team of 33. You'll roll your sleeves up. There's no one to delegate everything to. Nice to have (but honestly, we can teach you): Agency, SaaS, or digital environment experience - even tangentially. If you've worked adjacent to web development, that helps. Linux server familiarity - command line, SSH, server administration. CI/CD and deployment pipeline understanding - even conceptually. Knowing what a release process looks like matters. ERP, MES, or scheduling tool experience - production planning, resource management, capacity systems. These skills transfer directly. Budget and CAPEX management - experience managing technology budgets and making the financial case for investment. Client advisory experience - advising businesses on digital transformation, systems implementation, or operational improvement. Manufacturing, engineering, or industrial sector background - our core client base is in these sectors. If you speak their language, that's a genuine advantage. Experience & Qualifications 3+ years managing technical teams in any sector Degree or equivalent experience in a relevant field (IT, business, engineering, operations) Any formal management training or qualifications are a bonus, but real world experience matters more Full UK driving licence What You'll Achieve in Your First 90 Days Month 1 - Meet every member of the dev and support teams. Understand our tools, systems, and how work flows through the business. Build relationships with the team leads and the wider Management Team. Month 2 - Start delivering quick wins: documentation gaps, hosting cost optimisation, process improvements. Take over 1:1s with the dev team. Establish a regular security review cadence. Begin building the operational dashboards leadership needs. Month 3 - Present a 6 month roadmap covering infrastructure, compliance, R&D priorities, and process improvements. Have at least one visible win the team can point to and say "that made my life easier." Establish a working rhythm where the Lead Developers feel empowered and supported. Here's what's in it for you! A seat at the table: You'll be part of the Management Team with direct input into how the business operates and grows. This isn't a middle management role that gets told what to do - you'll shape the direction of the technical function. Real autonomy: We'll give you the scope to make this role your own. We've told you what we need - how you deliver it is up to you. . click apply for full job details
d3t is at the forefront of videogame technology and creativity, delivering experienced co-development services to some of the biggest AAA clients in the world. Our studio, part of the global Keywords Studios Group, works on multiple exciting projects at any one time, offering plenty of variety and involvement. Our studio projects have included EA SPORTS FC 26, Hogwarts Legacy, Exoborne, Mafia: The Old Country, Alan Wake Remastered, Marvel's Guardians of the Galaxy, LEGO Star Wars: The Skywalker Saga, The Witcher 3: Wild Hunt, Vampire The Masquerade - Blood Hunt, Mafia II: Definitive Edition, and Assetto Corsa Competizione. We also work in partnership with our global clients including: Playground Games, EA and Archetype Entertainment. The d3t studios are based near Daresbury (Cheshire), Newcastle (Tyne & Wear) and Madrid where we offer an amazingly professional and supportive working environment. We are passionate about what we do and pride ourselves on our anti-crunch mentality, mentoring ethos and have been awarded 'Best Places to Work' multiple times by gamesindustry.biz. In addition, we won 'Best Creative Service Provider' at Develop 2022 and were nominated in 2023 & 2024. THE ROLE - TECHNICAL DIRECTOR d3t is in a position to hire a key member of our engineering department to enable us to take on new projects and opportunities. We are looking for a permanent Technical Director to join our established Engineering Team. The role can be based in either of our UK studio sites (Daresbury or Newcastle), on a hybrid working basis. The working pattern is 3 days per week in the studio: Wednesday, Thursday and another day of your choice. A Technical Director at d3t plays a key role in the engineering department, being the technical owner and point of contact both internally and externally with our clients on our outsourcing and co development projects. They ensure excellent technical standards, leadership, and technical decision making, as well as being hands on in the development and planning of the work from project kick off to completion. Technical Directors at d3t have the opportunity to work with world renowned clients from across the globe on a variety of projects, from full project development including; new IP, ports, remasters and remakes, to platform ownership, feature ownership and code base consultations. Technical Directors at d3t may also get involved in technical response to RFPs, new technologies, plug ins, systems and other internal initiatives. RESPONSIBILITIES Technical lead for co dev, outsource, new IP, ports, remasters and/or remakes Project kick off and infrastructure set up; establishing build pipelines, CI/CD, coding standards Project high level technical planning, decisions, delegation and risk management Technical evaluation and decisions on appropriate software, tech stacks for current and potential projects. Ensuring and encouraging high quality of engineering through leadership, establishing standards, reviews and sign offs on TDDs and code submissions. Technical communications with all disciplines, leadership teams and stakeholders. Global collaboration with client developers. Represent the studio's technical capabilities in potential and current client calls. Code base consultation and evaluation, modern and archived. Technical knowledge sharing and advice across departments. Identification of new tools, software and their development. ESSENTIAL EXPERIENCE + SKILLS Experience: 10+ years, released titles, all stages of the development life cycle Leadership: Experienced in project technical leadership, representation and decision making. Engines: Proprietary experience essential. Languages: Expert in C++ Common Tools: Experience in setting up project infrastructure from project inception including; source control, IDEs & build infrastructure. Techniques: Expert in object-oriented and/or data driven development. Enthusiasm: Will take on any challenge from resurrecting old code bases to the key technical leader in new projects. Teamwork: Excel in leading and working as part of a team. Able to advise on team requirements and structures. Communication: Able to clearly discuss technical, updates, risks and solutions with multiple disciplines including non technical developers and clients. Documentation: Able to write clear and detailed technical plans, schedules and usage documents to the highest standard. Solution Focused: Examples of proactively raising risks and then driving and convincing others of the required solutions. DESIRABLE EXPERIENCE + SKILLS Experience with Unreal or Unity. Multiple programming languages. Various project management frameworks. Ports, Remasters, Remakes. Low level console development. Co development or outsourcing experience. Confidence in memory and performance optimisations. Rendering experience. BENEFITS & PERKS 25 days holiday (+ bank holidays + up to 5 days extra for length of service) Company Pension Scheme (+ Employer Contribution) Flexible Working Hours Private Medical Insurance Scheme (including dental) - BUPA Eye Care Scheme Anti crunch ethos - a professional, fun and supportive working environment! Income Protection Discretionary Annual Bonus Free Parking Employee Assistance Programme (EAP) Tech, Bike + Console Scheme Company Socials, Monthly Lunches + Annual d3t Events Breakout Areas - filled with perks such as games, BBQ area, complimentary snacks to suit all dietary preferences etc.
20/05/2026
Full time
d3t is at the forefront of videogame technology and creativity, delivering experienced co-development services to some of the biggest AAA clients in the world. Our studio, part of the global Keywords Studios Group, works on multiple exciting projects at any one time, offering plenty of variety and involvement. Our studio projects have included EA SPORTS FC 26, Hogwarts Legacy, Exoborne, Mafia: The Old Country, Alan Wake Remastered, Marvel's Guardians of the Galaxy, LEGO Star Wars: The Skywalker Saga, The Witcher 3: Wild Hunt, Vampire The Masquerade - Blood Hunt, Mafia II: Definitive Edition, and Assetto Corsa Competizione. We also work in partnership with our global clients including: Playground Games, EA and Archetype Entertainment. The d3t studios are based near Daresbury (Cheshire), Newcastle (Tyne & Wear) and Madrid where we offer an amazingly professional and supportive working environment. We are passionate about what we do and pride ourselves on our anti-crunch mentality, mentoring ethos and have been awarded 'Best Places to Work' multiple times by gamesindustry.biz. In addition, we won 'Best Creative Service Provider' at Develop 2022 and were nominated in 2023 & 2024. THE ROLE - TECHNICAL DIRECTOR d3t is in a position to hire a key member of our engineering department to enable us to take on new projects and opportunities. We are looking for a permanent Technical Director to join our established Engineering Team. The role can be based in either of our UK studio sites (Daresbury or Newcastle), on a hybrid working basis. The working pattern is 3 days per week in the studio: Wednesday, Thursday and another day of your choice. A Technical Director at d3t plays a key role in the engineering department, being the technical owner and point of contact both internally and externally with our clients on our outsourcing and co development projects. They ensure excellent technical standards, leadership, and technical decision making, as well as being hands on in the development and planning of the work from project kick off to completion. Technical Directors at d3t have the opportunity to work with world renowned clients from across the globe on a variety of projects, from full project development including; new IP, ports, remasters and remakes, to platform ownership, feature ownership and code base consultations. Technical Directors at d3t may also get involved in technical response to RFPs, new technologies, plug ins, systems and other internal initiatives. RESPONSIBILITIES Technical lead for co dev, outsource, new IP, ports, remasters and/or remakes Project kick off and infrastructure set up; establishing build pipelines, CI/CD, coding standards Project high level technical planning, decisions, delegation and risk management Technical evaluation and decisions on appropriate software, tech stacks for current and potential projects. Ensuring and encouraging high quality of engineering through leadership, establishing standards, reviews and sign offs on TDDs and code submissions. Technical communications with all disciplines, leadership teams and stakeholders. Global collaboration with client developers. Represent the studio's technical capabilities in potential and current client calls. Code base consultation and evaluation, modern and archived. Technical knowledge sharing and advice across departments. Identification of new tools, software and their development. ESSENTIAL EXPERIENCE + SKILLS Experience: 10+ years, released titles, all stages of the development life cycle Leadership: Experienced in project technical leadership, representation and decision making. Engines: Proprietary experience essential. Languages: Expert in C++ Common Tools: Experience in setting up project infrastructure from project inception including; source control, IDEs & build infrastructure. Techniques: Expert in object-oriented and/or data driven development. Enthusiasm: Will take on any challenge from resurrecting old code bases to the key technical leader in new projects. Teamwork: Excel in leading and working as part of a team. Able to advise on team requirements and structures. Communication: Able to clearly discuss technical, updates, risks and solutions with multiple disciplines including non technical developers and clients. Documentation: Able to write clear and detailed technical plans, schedules and usage documents to the highest standard. Solution Focused: Examples of proactively raising risks and then driving and convincing others of the required solutions. DESIRABLE EXPERIENCE + SKILLS Experience with Unreal or Unity. Multiple programming languages. Various project management frameworks. Ports, Remasters, Remakes. Low level console development. Co development or outsourcing experience. Confidence in memory and performance optimisations. Rendering experience. BENEFITS & PERKS 25 days holiday (+ bank holidays + up to 5 days extra for length of service) Company Pension Scheme (+ Employer Contribution) Flexible Working Hours Private Medical Insurance Scheme (including dental) - BUPA Eye Care Scheme Anti crunch ethos - a professional, fun and supportive working environment! Income Protection Discretionary Annual Bonus Free Parking Employee Assistance Programme (EAP) Tech, Bike + Console Scheme Company Socials, Monthly Lunches + Annual d3t Events Breakout Areas - filled with perks such as games, BBQ area, complimentary snacks to suit all dietary preferences etc.
If you love making systems work brilliantly for the people who use them, this is your kind of role. As a Business systems Analyst, you'll help our teams get the right information at the right time, support them in using our systems confidently, and champion improvements that make everyday tasks easier and smarter. You'll be hands-on with everything from system configuration to data reporting, all while helping us build a stronger, more connected digital foundation for the future. As a Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Group's core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part of the IT systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement projects, identifying methods and solutions to provide a high level of service to the business. Supporting and developing Acis Group's Knowledge Information Management (KIM) with data insight reporting and the creation of Microsoft Power BI data analytic dashboards. Assisting with the development of the data architecture for our central data reporting repository, eventually migrating to a new Data Warehouse/Data Lake. Ensuring that all system users are kept up to date with relevant information and are made aware of any relevant changes. Assisting in the management of the regular interfacing and exchange of data between core systems. Assisting with the monitoring of systems, integration and perform testing of business / web systems / applications As part of the systems team, liaison with our providers/partners on all matters relating to the above systems including development improvements and the correction of any problems. Assisting to ensure that all software releases received from providers are thoroughly tested prior to being loaded onto the live systems Maintaining system statutory and regulatory requirements ensuring Acis Group is compliant with its responsibilities and GPDR/data protection regulations. Some of the experience/skills we need to consider you: Educated to degree level or have equivalent relevant IT systems and data work experience, with a suitable qualification in an IT related field. Substantial knowledge and experience of supporting both SaaS and client business systems, databases Experience of delivering systems training in either a formal or informal way. Confident user of IT systems with the ability to share this confidence and knowledge with others to develop their capability. Data analytical and reporting skills Experienced in creating technical and process documentation Demonstrable practical experience of at least some of the following: Data Manipulation, Batch Processing, case flow management Power BI, Power Automate, SQL, Microsoft Fabric, ETL/ELT Pipelines Housing Management and/or large database systems management MS Windows Server, Active Directory MS Excel and Office suite What will make you stand out from the crowd: Specific systems/data analysis experience and/or related qualification. The ability to support, train and motivate colleagues Experience of Social Housing Management Systems and or CRM. Good knowledge of the Social housing sector. Technical knowledge of Power BI, Power Automate, SQL and Server operating systems / Active Directory / web technologies / APIs An understanding of user interface / interaction design as applicable to enterprise software and web-based applications. Good understanding of GDPR and cyber security. Being part of the Acis team, you'll get: Generous holiday entitlement - 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays Pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme , where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.REF-
19/05/2026
Full time
If you love making systems work brilliantly for the people who use them, this is your kind of role. As a Business systems Analyst, you'll help our teams get the right information at the right time, support them in using our systems confidently, and champion improvements that make everyday tasks easier and smarter. You'll be hands-on with everything from system configuration to data reporting, all while helping us build a stronger, more connected digital foundation for the future. As a Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Group's core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part of the IT systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement projects, identifying methods and solutions to provide a high level of service to the business. Supporting and developing Acis Group's Knowledge Information Management (KIM) with data insight reporting and the creation of Microsoft Power BI data analytic dashboards. Assisting with the development of the data architecture for our central data reporting repository, eventually migrating to a new Data Warehouse/Data Lake. Ensuring that all system users are kept up to date with relevant information and are made aware of any relevant changes. Assisting in the management of the regular interfacing and exchange of data between core systems. Assisting with the monitoring of systems, integration and perform testing of business / web systems / applications As part of the systems team, liaison with our providers/partners on all matters relating to the above systems including development improvements and the correction of any problems. Assisting to ensure that all software releases received from providers are thoroughly tested prior to being loaded onto the live systems Maintaining system statutory and regulatory requirements ensuring Acis Group is compliant with its responsibilities and GPDR/data protection regulations. Some of the experience/skills we need to consider you: Educated to degree level or have equivalent relevant IT systems and data work experience, with a suitable qualification in an IT related field. Substantial knowledge and experience of supporting both SaaS and client business systems, databases Experience of delivering systems training in either a formal or informal way. Confident user of IT systems with the ability to share this confidence and knowledge with others to develop their capability. Data analytical and reporting skills Experienced in creating technical and process documentation Demonstrable practical experience of at least some of the following: Data Manipulation, Batch Processing, case flow management Power BI, Power Automate, SQL, Microsoft Fabric, ETL/ELT Pipelines Housing Management and/or large database systems management MS Windows Server, Active Directory MS Excel and Office suite What will make you stand out from the crowd: Specific systems/data analysis experience and/or related qualification. The ability to support, train and motivate colleagues Experience of Social Housing Management Systems and or CRM. Good knowledge of the Social housing sector. Technical knowledge of Power BI, Power Automate, SQL and Server operating systems / Active Directory / web technologies / APIs An understanding of user interface / interaction design as applicable to enterprise software and web-based applications. Good understanding of GDPR and cyber security. Being part of the Acis team, you'll get: Generous holiday entitlement - 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays Pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme , where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.REF-
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
19/05/2026
Full time
Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholders Key requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing support This is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Location United Kingdom Employment Type Full time Location Type Remote Department Engineering Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership. Lime is seeking an experienced Senior Hardware Security Engineer to join our Product Security team. In this role, you'll be a foundational member of our hardware security efforts, directly contributing to the confidentiality, integrity, and availability of Lime's hardware and firmware platforms. You will report to the Director of Security and play a key role in building out our hardware security program across our micromobility product portfolio. We're a fast paced, lean, and remote first company, so we're looking for someone who thrives in an evolving environment, is a proactive problem solver, and is passionate about building scalable and robust security solutions for embedded systems and physical products. This role is a fantastic opportunity for someone who wants to make a significant impact and help shape the future of hardware security at Lime. This is a remote position with a requirement for candidates to reside in the United Kingdom to maintain effective collaboration across teams. This position requires occasional travel to support business operations, which is considered an essential function of the role. Lime will provide reasonable accommodations as needed. What You'll Do Security Architecture & Design: Contribute to hardware security architecture reviews for product platforms, providing security input on secure boot chains, hardware roots of trust, trusted execution environments (TEEs), and cryptographic implementations. Evaluate silicon and SoC security properties through vendor assessment, datasheet review, black box testing, and security characterization of off the shelf and custom components. Research and evaluate emerging hardware security technologies (e.g., confidential computing, post quantum cryptographic hardware, hardware backed attestation) and provide recommendations to the team. Threat Modeling & Risk Assessment: Conduct threat modeling exercises for hardware and firmware components, identifying attack surfaces across the product stack. Perform security risk assessments for new and existing hardware designs, quantifying risk and recommending mitigations with clear priority and business context. Communicate hardware security trade offs clearly to engineering peers and product stakeholders. Security Assessment & Testing: Perform hands on security assessments of hardware platforms, including side channel analysis, fault injection testing, firmware reverse engineering, and debug interface evaluation. Contribute to building and maintaining a hardware security testing methodology and lab environment, including tooling for automated and repeatable assessments. Participate in vulnerability management for hardware and firmware components, including coordinating disclosure, remediation tracking, and validation of fixes. Firmware & Platform Security: Develop firmware hardening recommendations and work with firmware engineering teams to implement secure boot, firmware update integrity, tamper detection and runtime protection mechanisms across product platforms. Contribute to security standards for embedded systems, microcontrollers, and platform firmware across the product portfolio. Work with platform teams to review hardware software interfaces (e.g., UEFI, BMC, TPM interactions) for security concerns. Incident Response & Forensics: Participate in incident response efforts for hardware and firmware security incidents, contributing to investigation, root cause analysis, and corrective action to prevent recurrence. Tooling & Automation: Develop and maintain automated security tooling for hardware and firmware analysis, vulnerability scanning, and compliance validation. Contribute to defining security gates within CI/CD and build pipelines for firmware, working with DevOps and firmware teams to support automated enforcement before production release. Standards, Policy & Compliance: Contribute to hardware security standards, policies, and procedures that align with industry frameworks (e.g., NIST SP , Common Criteria, FIPS 140, IEC 62443). Support product security certifications and compliance efforts where hardware security attestation is required. Stay current with the evolving hardware threat landscape, supply chain security concerns, and regulatory requirements. Collaboration & Mentorship: Serve as a subject matter expert on hardware security within the product security team, providing technical guidance to engineering peers. Share knowledge and help develop junior team members' hardware security skills through assessment reviews and design reviews. Help drive adoption of hardware security best practices within your project scope through clear documentation and hands on support. Stay Ahead of Threats: Continuously research and evaluate emerging hardware security threats, technologies, and best practices to recommend new approaches and solutions. Travel: This role requires up to 10% of travel within EMEA and North America. About You Experience: 5+ years of experience in a dedicated hardware or firmware security engineering role, with a strong focus on embedded systems, platform security, or product security. Technical Depth: Demonstrated expertise across hardware security domains, with strong proficiency in at least one or two specialized sub disciplines: Firmware security: Secure boot, trusted execution environments (TEEs), firmware integrity, secure update mechanisms Platform security: Hardware root of trust, TPM/secure enclaves, cryptographic implementations, SoC security properties Physical attack assessment: Fault injection, side channel analysis, hardware reverse engineering, debug interface security Embedded systems security: Microcontroller hardening, RTOS security, hardware software interface security Working familiarity across other hardware security domains and eagerness to grow breadth over time Hands On Skills: Practical experience with hardware security testing methodologies, tools, and lab equipment. Ability to perform black box security characterization, vulnerability assessment, and security validation of hardware components and firmware. Problem Solver: Excellent analytical and problem solving skills with a proven ability to troubleshoot complex hardware security issues and propose effective, practical solutions that balance security with product requirements. Communication: Strong written and verbal communication skills, with the ability to articulate complex technical hardware security concepts to both technical and non technical audiences, including engineering peers and product stakeholders. Team Player: Ability to work independently and as part of a lean, highly collaborative team, comfortable with remote work environments and cross functional collaboration with firmware, hardware, and platform engineering teams. Startup Mindset: Experience or comfort working in a dynamic, fast paced startup or high growth environment where you'll need to build processes and programs from the ground up. Continuous Learner: Passion for hardware security and a commitment to staying current with the latest hardware security trends, attack techniques, and defensive technologies. Education & Certifications: Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, Cybersecurity, or a related field is preferred but not required. Relevant industry certifications such as GIAC Reverse Engineering Malware (GREM), Offensive Security Certified Professional (OSCP), or hardware focused security certifications are a plus. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
19/05/2026
Full time
Location United Kingdom Employment Type Full time Location Type Remote Department Engineering Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership. Lime is seeking an experienced Senior Hardware Security Engineer to join our Product Security team. In this role, you'll be a foundational member of our hardware security efforts, directly contributing to the confidentiality, integrity, and availability of Lime's hardware and firmware platforms. You will report to the Director of Security and play a key role in building out our hardware security program across our micromobility product portfolio. We're a fast paced, lean, and remote first company, so we're looking for someone who thrives in an evolving environment, is a proactive problem solver, and is passionate about building scalable and robust security solutions for embedded systems and physical products. This role is a fantastic opportunity for someone who wants to make a significant impact and help shape the future of hardware security at Lime. This is a remote position with a requirement for candidates to reside in the United Kingdom to maintain effective collaboration across teams. This position requires occasional travel to support business operations, which is considered an essential function of the role. Lime will provide reasonable accommodations as needed. What You'll Do Security Architecture & Design: Contribute to hardware security architecture reviews for product platforms, providing security input on secure boot chains, hardware roots of trust, trusted execution environments (TEEs), and cryptographic implementations. Evaluate silicon and SoC security properties through vendor assessment, datasheet review, black box testing, and security characterization of off the shelf and custom components. Research and evaluate emerging hardware security technologies (e.g., confidential computing, post quantum cryptographic hardware, hardware backed attestation) and provide recommendations to the team. Threat Modeling & Risk Assessment: Conduct threat modeling exercises for hardware and firmware components, identifying attack surfaces across the product stack. Perform security risk assessments for new and existing hardware designs, quantifying risk and recommending mitigations with clear priority and business context. Communicate hardware security trade offs clearly to engineering peers and product stakeholders. Security Assessment & Testing: Perform hands on security assessments of hardware platforms, including side channel analysis, fault injection testing, firmware reverse engineering, and debug interface evaluation. Contribute to building and maintaining a hardware security testing methodology and lab environment, including tooling for automated and repeatable assessments. Participate in vulnerability management for hardware and firmware components, including coordinating disclosure, remediation tracking, and validation of fixes. Firmware & Platform Security: Develop firmware hardening recommendations and work with firmware engineering teams to implement secure boot, firmware update integrity, tamper detection and runtime protection mechanisms across product platforms. Contribute to security standards for embedded systems, microcontrollers, and platform firmware across the product portfolio. Work with platform teams to review hardware software interfaces (e.g., UEFI, BMC, TPM interactions) for security concerns. Incident Response & Forensics: Participate in incident response efforts for hardware and firmware security incidents, contributing to investigation, root cause analysis, and corrective action to prevent recurrence. Tooling & Automation: Develop and maintain automated security tooling for hardware and firmware analysis, vulnerability scanning, and compliance validation. Contribute to defining security gates within CI/CD and build pipelines for firmware, working with DevOps and firmware teams to support automated enforcement before production release. Standards, Policy & Compliance: Contribute to hardware security standards, policies, and procedures that align with industry frameworks (e.g., NIST SP , Common Criteria, FIPS 140, IEC 62443). Support product security certifications and compliance efforts where hardware security attestation is required. Stay current with the evolving hardware threat landscape, supply chain security concerns, and regulatory requirements. Collaboration & Mentorship: Serve as a subject matter expert on hardware security within the product security team, providing technical guidance to engineering peers. Share knowledge and help develop junior team members' hardware security skills through assessment reviews and design reviews. Help drive adoption of hardware security best practices within your project scope through clear documentation and hands on support. Stay Ahead of Threats: Continuously research and evaluate emerging hardware security threats, technologies, and best practices to recommend new approaches and solutions. Travel: This role requires up to 10% of travel within EMEA and North America. About You Experience: 5+ years of experience in a dedicated hardware or firmware security engineering role, with a strong focus on embedded systems, platform security, or product security. Technical Depth: Demonstrated expertise across hardware security domains, with strong proficiency in at least one or two specialized sub disciplines: Firmware security: Secure boot, trusted execution environments (TEEs), firmware integrity, secure update mechanisms Platform security: Hardware root of trust, TPM/secure enclaves, cryptographic implementations, SoC security properties Physical attack assessment: Fault injection, side channel analysis, hardware reverse engineering, debug interface security Embedded systems security: Microcontroller hardening, RTOS security, hardware software interface security Working familiarity across other hardware security domains and eagerness to grow breadth over time Hands On Skills: Practical experience with hardware security testing methodologies, tools, and lab equipment. Ability to perform black box security characterization, vulnerability assessment, and security validation of hardware components and firmware. Problem Solver: Excellent analytical and problem solving skills with a proven ability to troubleshoot complex hardware security issues and propose effective, practical solutions that balance security with product requirements. Communication: Strong written and verbal communication skills, with the ability to articulate complex technical hardware security concepts to both technical and non technical audiences, including engineering peers and product stakeholders. Team Player: Ability to work independently and as part of a lean, highly collaborative team, comfortable with remote work environments and cross functional collaboration with firmware, hardware, and platform engineering teams. Startup Mindset: Experience or comfort working in a dynamic, fast paced startup or high growth environment where you'll need to build processes and programs from the ground up. Continuous Learner: Passion for hardware security and a commitment to staying current with the latest hardware security trends, attack techniques, and defensive technologies. Education & Certifications: Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, Cybersecurity, or a related field is preferred but not required. Relevant industry certifications such as GIAC Reverse Engineering Malware (GREM), Offensive Security Certified Professional (OSCP), or hardware focused security certifications are a plus. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
Bayerische Motoren Werke Aktiengesellschaft
Farnborough, Hampshire
BMW Group Financial Services UK is looking for a Local Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
19/05/2026
Full time
BMW Group Financial Services UK is looking for a Local Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
Great British Energy Group
Aberdeen, Aberdeenshire
Reporting to: Director of Local Energy Platform Number of Roles Available: 1 Company Overview Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects Deliverbenefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means: Purpose-driven work: Be part of a national effort to accelerate the clean energy transition Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you. We welcome applications from all backgrounds and communities. If you require reasonable adjustments during the recruitment process, please let us know. About the Role Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working Qualifications and Experience Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey Content design and information architecture experience, including managing content lifecycles and governance Familiarity with CRM, case management or workflow tools to support service operations and reporting Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts Personal Qualities Takes ownership, shows confidence in decision-making, and is willing to challenge constructively Focuses on delivering meaningful outcomes and making a positive, lasting impact Works collaboratively, valuing different perspectives and building inclusive relationships Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working Resilient and resourceful in a fast-paced environment What We Offer Performance-related bonus scheme 4x salary life assurance Group income protection 38 days annual leave Flexible working arrangements Ongoing professional development and training Supportive, inclusive working environment How to Apply For further information please contact:
19/05/2026
Full time
Reporting to: Director of Local Energy Platform Number of Roles Available: 1 Company Overview Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects Deliverbenefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means: Purpose-driven work: Be part of a national effort to accelerate the clean energy transition Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment If you want to make a real difference and help power a greener, fairer future for the UK, GBE is the place for you. We welcome applications from all backgrounds and communities. If you require reasonable adjustments during the recruitment process, please let us know. About the Role Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working Qualifications and Experience Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey Content design and information architecture experience, including managing content lifecycles and governance Familiarity with CRM, case management or workflow tools to support service operations and reporting Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts Personal Qualities Takes ownership, shows confidence in decision-making, and is willing to challenge constructively Focuses on delivering meaningful outcomes and making a positive, lasting impact Works collaboratively, valuing different perspectives and building inclusive relationships Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working Resilient and resourceful in a fast-paced environment What We Offer Performance-related bonus scheme 4x salary life assurance Group income protection 38 days annual leave Flexible working arrangements Ongoing professional development and training Supportive, inclusive working environment How to Apply For further information please contact:
BOSS Professional Services LTD
High Wycombe, Buckinghamshire
DevSecOps Engineer Department: IT Infrastructure Location: Beaconsfield Reporting to: Head of IT The DevSecOps Engineer will play a key leadership role in our team as we automate our multiple development pipelines that flow into Docker and Kubernetes on-premise infrastructure. Part of this role will be to migrate our existing Docker Containers to Kubernetes. This DevSecOps Engineer will implement a Secure Software Development Lifecycle and will need to understand software development (Dev), but enjoy all the things necessary for improving deploying, monitoring, and operating production services (Ops) whilst ensuring that secure development practices are followed (Sec). Essential: Hands on experience using the Kubernetes platform. Provide thought and subject matter leadership in DevSecOps. Infrastructure, advising Development Managers in structuring and sizing their plans Raising red flags on faulty models or assumptions to prevent misguided implementation. Ability to automate release deployments across all stacks. Strong experience with release pipelines, including blue/ green deployments. Develop effective tooling to accelerate deploy and release management. Optimize deployments for scalability, efficiency and security. Develop infrastructure standards and best practices with a proclivity towards automation. Build, manage and upgrade Kubernetes clusters Experience building Kubernetes capabilities, integrations and security requirements Python or Go Lead the design, implementation, and maintenance of CI/CD pipelines Develop and maintain automation scripts for system administration and operational tasks Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability. Experience with CI/CD tools such as Jenkins, GitLab CI, or Argo CD. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Maintain the configuration, identifying dependencies, potential conflicts, document the process and track a schedule of the deployments for each environment. Manage the configuration and up-time of all environments and microservices. Experience on managing vulnerability resolution on key environments. Design, implement, and maintain highly available and secure infrastructures. Build and implement monitoring and logging services. Carry out threat modelling and implement secure coding practices Ensure security standards are met using automated testing on build pipelines. Design and implement a DR/ remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive advantage. Desirable experience for the DevSecOps Engineer: Continually manage all cloud assets to ensure right-sized and minimize sprawl. Experience of Gitlab Experience of AWS Cloud Relevant technical certifications
18/05/2026
Full time
DevSecOps Engineer Department: IT Infrastructure Location: Beaconsfield Reporting to: Head of IT The DevSecOps Engineer will play a key leadership role in our team as we automate our multiple development pipelines that flow into Docker and Kubernetes on-premise infrastructure. Part of this role will be to migrate our existing Docker Containers to Kubernetes. This DevSecOps Engineer will implement a Secure Software Development Lifecycle and will need to understand software development (Dev), but enjoy all the things necessary for improving deploying, monitoring, and operating production services (Ops) whilst ensuring that secure development practices are followed (Sec). Essential: Hands on experience using the Kubernetes platform. Provide thought and subject matter leadership in DevSecOps. Infrastructure, advising Development Managers in structuring and sizing their plans Raising red flags on faulty models or assumptions to prevent misguided implementation. Ability to automate release deployments across all stacks. Strong experience with release pipelines, including blue/ green deployments. Develop effective tooling to accelerate deploy and release management. Optimize deployments for scalability, efficiency and security. Develop infrastructure standards and best practices with a proclivity towards automation. Build, manage and upgrade Kubernetes clusters Experience building Kubernetes capabilities, integrations and security requirements Python or Go Lead the design, implementation, and maintenance of CI/CD pipelines Develop and maintain automation scripts for system administration and operational tasks Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability. Experience with CI/CD tools such as Jenkins, GitLab CI, or Argo CD. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Maintain the configuration, identifying dependencies, potential conflicts, document the process and track a schedule of the deployments for each environment. Manage the configuration and up-time of all environments and microservices. Experience on managing vulnerability resolution on key environments. Design, implement, and maintain highly available and secure infrastructures. Build and implement monitoring and logging services. Carry out threat modelling and implement secure coding practices Ensure security standards are met using automated testing on build pipelines. Design and implement a DR/ remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive advantage. Desirable experience for the DevSecOps Engineer: Continually manage all cloud assets to ensure right-sized and minimize sprawl. Experience of Gitlab Experience of AWS Cloud Relevant technical certifications
Lead Cloud Operations Engineer - (Cheltenham/Hybrid) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market. We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low code platform. Our solutions include: Lending - end to end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day to day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast moving market. About the Role As a Lead Cloud Operations Engineer, you will take a leading role in the availability, security, resilience, and performance of the Apprivo cloud platform. The role remains firmly hands on and operational, with additional responsibility for technical leadership, prioritisation, and operational readiness across the Cloud Operations function. Reporting to the Director of Cloud Operations, you will operate as a senior technical practitioner and escalation point, leading by example in day to day BAU operations and executing higher risk infrastructure changes. You will be crucial in maintaining high quality operational support while accelerating continual improvements in resilience, automation, monitoring, incident management maturity, and security posture within the contract timeframe. This role suits an experienced engineer who enjoys rapidly operating and improving complex SaaS platforms, providing hands on coaching, and collaborating closely with development, QA, security, and database teams to deliver critical services to regulated clients. About you You are an experienced, hands on Cloud Operations Engineer with a strong bias toward reliability, security, and operational discipline, combined with the ability to provide immediate technical leadership and drive results. You bring: Extensive experience in Cloud Operations, with deep hands on knowledge managing Azure hosted production environments, including Azure App Services, Application Gateways, and a strong understanding of Azure Networking components (VNets, Load Balancers, NSGs, routing). Strong technical competency in core infrastructure, including Windows Server administration, operational Microsoft SQL Server support (not a DBA role), and solid networking and load balancing fundamentals. Extensive experience executing and supporting CI/CD pipelines, including troubleshooting failed deployments and infrastructure automation issues. Strong monitoring and observability experience, using tools such as Datadog, Azure Monitor, Azure AppInsights, or equivalent, to proactively identify and resolve issues. A disciplined, process driven approach to change management, security, access control, and operational governance in regulated environments. What will you be doing Lead the operation of Apprivo Azure production and non production environments, with deep hands on ownership of Azure App Services, Azure Networking, storage, and compute. Drive immediate technical stabilization efforts, focusing on addressing root causes of recurrent platform defects, legacy configurations, and environmental vulnerabilities to secure a foundation for long term operational resilience. Act as a senior escalation point for platform and application issues, performing second and third line triage and coordinating incident resolution across teams. Execute and oversee higher risk infrastructure and platform changes, ensuring strong adherence to change management, security, and release controls. Support delivery teams with complex automated deployments and configuration changes, diagnosing and resolving failed or degraded releases. Provide operational support for Microsoft SQL Server alongside the DBA team, including service health checks, job monitoring, backup verification, basic performance triage, and supporting application teams during database related incidents. Work closely with DBA and development teams where deeper database design, query optimisation, schema changes, or platform tuning are required. Own and continuously improve monitoring and alerting standards, ensuring high signal to noise visibility of platform health and early detection of service impacting issues. Lead performance and capacity triage activities, identifying trends and bottlenecks before they affect service availability. Manage, participate in, and provide senior cover for, the out of hours on call rota, responding to P1/P2 incidents and supporting scheduled out of hours deployments. Lead and support resilience and disaster recovery activities, including failover testing, game days, and validation of runbooks and operational readiness. Assess, prioritise, and remediate vulnerability findings, working from automated security tooling, configuration reviews, and third party penetration test outputs. Lead incident post mortems, providing technical insight and ensuring agreed preventative actions are implemented. Assist with audit and compliance activities, gathering and validating operational evidence for ISO, regulatory, and client assurance exercises. Provide day to day technical leadership and guidance to Cloud Operations Engineers, helping prioritise work, coaching engineers, and improving runbooks, documentation, and operational standards. Establish and execute a structured skills transfer program, mentoring Cloud Operations Engineers on advanced Azure troubleshooting, security review processes, and high risk change execution, ensuring knowledge retention and increased team autonomy. Act as a reliable senior technical point of contact for internal and external stakeholders, providing clear, confident updates during incidents, changes, and BAU activities. What We Offer Hybrid working At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees.
18/05/2026
Full time
Lead Cloud Operations Engineer - (Cheltenham/Hybrid) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market. We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low code platform. Our solutions include: Lending - end to end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day to day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast moving market. About the Role As a Lead Cloud Operations Engineer, you will take a leading role in the availability, security, resilience, and performance of the Apprivo cloud platform. The role remains firmly hands on and operational, with additional responsibility for technical leadership, prioritisation, and operational readiness across the Cloud Operations function. Reporting to the Director of Cloud Operations, you will operate as a senior technical practitioner and escalation point, leading by example in day to day BAU operations and executing higher risk infrastructure changes. You will be crucial in maintaining high quality operational support while accelerating continual improvements in resilience, automation, monitoring, incident management maturity, and security posture within the contract timeframe. This role suits an experienced engineer who enjoys rapidly operating and improving complex SaaS platforms, providing hands on coaching, and collaborating closely with development, QA, security, and database teams to deliver critical services to regulated clients. About you You are an experienced, hands on Cloud Operations Engineer with a strong bias toward reliability, security, and operational discipline, combined with the ability to provide immediate technical leadership and drive results. You bring: Extensive experience in Cloud Operations, with deep hands on knowledge managing Azure hosted production environments, including Azure App Services, Application Gateways, and a strong understanding of Azure Networking components (VNets, Load Balancers, NSGs, routing). Strong technical competency in core infrastructure, including Windows Server administration, operational Microsoft SQL Server support (not a DBA role), and solid networking and load balancing fundamentals. Extensive experience executing and supporting CI/CD pipelines, including troubleshooting failed deployments and infrastructure automation issues. Strong monitoring and observability experience, using tools such as Datadog, Azure Monitor, Azure AppInsights, or equivalent, to proactively identify and resolve issues. A disciplined, process driven approach to change management, security, access control, and operational governance in regulated environments. What will you be doing Lead the operation of Apprivo Azure production and non production environments, with deep hands on ownership of Azure App Services, Azure Networking, storage, and compute. Drive immediate technical stabilization efforts, focusing on addressing root causes of recurrent platform defects, legacy configurations, and environmental vulnerabilities to secure a foundation for long term operational resilience. Act as a senior escalation point for platform and application issues, performing second and third line triage and coordinating incident resolution across teams. Execute and oversee higher risk infrastructure and platform changes, ensuring strong adherence to change management, security, and release controls. Support delivery teams with complex automated deployments and configuration changes, diagnosing and resolving failed or degraded releases. Provide operational support for Microsoft SQL Server alongside the DBA team, including service health checks, job monitoring, backup verification, basic performance triage, and supporting application teams during database related incidents. Work closely with DBA and development teams where deeper database design, query optimisation, schema changes, or platform tuning are required. Own and continuously improve monitoring and alerting standards, ensuring high signal to noise visibility of platform health and early detection of service impacting issues. Lead performance and capacity triage activities, identifying trends and bottlenecks before they affect service availability. Manage, participate in, and provide senior cover for, the out of hours on call rota, responding to P1/P2 incidents and supporting scheduled out of hours deployments. Lead and support resilience and disaster recovery activities, including failover testing, game days, and validation of runbooks and operational readiness. Assess, prioritise, and remediate vulnerability findings, working from automated security tooling, configuration reviews, and third party penetration test outputs. Lead incident post mortems, providing technical insight and ensuring agreed preventative actions are implemented. Assist with audit and compliance activities, gathering and validating operational evidence for ISO, regulatory, and client assurance exercises. Provide day to day technical leadership and guidance to Cloud Operations Engineers, helping prioritise work, coaching engineers, and improving runbooks, documentation, and operational standards. Establish and execute a structured skills transfer program, mentoring Cloud Operations Engineers on advanced Azure troubleshooting, security review processes, and high risk change execution, ensuring knowledge retention and increased team autonomy. Act as a reliable senior technical point of contact for internal and external stakeholders, providing clear, confident updates during incidents, changes, and BAU activities. What We Offer Hybrid working At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees.
BMW Group Financial Services UK is looking for aLocal Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
17/05/2026
Full time
BMW Group Financial Services UK is looking for aLocal Test and Release Manager. This role is responsible for undertaking a variety of initiatives to support Head of DevOps and their management teams in delivering technical and non-technical requirements including formulating and defining the initiative scope and objectives, undertaking complex research and analysis to define solutions through to implementing and coordinating changes to ensure operational and project activities are successfully delivered in line with BMW Group standards, budget and timescales. This role is based at our Campus in Farnborough, Hampshire. What awaits you? Ensure the successful implementation of a Test Management framework across all areas, providing stakeholders with clear and accurate information on test coordination, monitoring, and reporting. Align and test the implementation roadmap for TNR project releases and local replacement releases, ensuring thorough testing of all components. Continuously improve test efficiency and speed, implementing test automation techniques where applicable. Manage and control risks associated with testing processes, ensuring that local workarounds are properly tested end-to-end to mitigate potential business risks. Communicate effectively with various stakeholders, ensuring clear understanding and alignment of testing processes. Manage projects related to test management framework implementation, roadmap alignment, and efficiency improvement. Contribute to Regional / International IT innovation and change in the areas of Test and Release Management. What should you bring along? Bachelor's degree or equivalent experience. Background in Test and Release Management, AGILE Working and related Technologies. KPI Tracking, SLA Management or similar, resource management, quality assurance, defect management and writing test-strategies. Experience within IT and preferably within Automotive / Financial Services, including reporting and stakeholder management. Experience in projects in a DevOps environment (Agile Working Model), including both Development and IT Operations. Experience of working across international teams/networks. ISTQB Certifications, preferably Certified Tester Advanced Level Test Management (CTAL-TM). Closing Date: Friday 22nd May At BMW Group, we are committed to offering our employees the right balance between work and personal life. We pride ourselves on being a flexible employer, so please discuss your individual requirements as part of the application process to help us agree on a suitable arrangement. We place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. We are proud to be part of the Disability Confident scheme, which supports employers in making the most of the talents disabled people bring to the workplace. Successful candidates will be required to complete background screening checks, and the offer of employment will be subject to satisfactory results. These checks include references, right to work, IT system Compliance Integrity Check (COIN), CV, and relevant qualifications. Additional checks may include criminal records, adverse financial (credit), directorships, address verification, internet research, and/or driving licence. If you have any queries about these checks, please discuss them with us, and we will be happy to provide further details.
Systems Support Manager page is loaded Systems Support Managerremote type: Hybridlocations: Southampton: St Heliertime type: Full timeposted on: Posted Todayjob requisition id: R0279At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Associate Director - Technology Services This is a junior management position which will provide support in implementing and managing portfolio of innovative applications.Support Aztec's various business functions, working with Aztecs' Client Facing Teams (CFT), project managers, departmental heads and, where necessary, external clients and vendors to drive continuous improvement and prompt resolution of issues. Key responsibilities and duties: Provide support to various business functions to drive system and process improvements and ensuring the timely and accurate investigation and resolution of issues. Work closely with business stakeholders to gather, document, and analyse requirements related to application changes, enhancements, and new features. Provide scoping / support with initiatives, including understanding user pain points, mapping current-state processes, and identifying areas for improvement. Support the documentation of business requirements, use cases, and acceptance criteria to enable accurate development and testing of solutions. Conduct impact assessments for proposed changes, identifying dependencies and assisting with prioritisation. Participate in triaging incoming service requests and incidents to assess whether issues are user-related, data-related, or require system changes. Ensure that any system developments, enhancements, or corrections follow the correct change process through documentation, testing, approval board and deployment. Support user acceptance testing (UAT) by preparing test scripts, tracking defects, and validating outcomes against business expectations. Assist in preparing user guides, release notes, or training materials for new or updated functionality. Liaise with third party vendors and support teams in project initiation, scoping, development, and issue resolution. Identify opportunities to streamline workflows and enhance data accuracy through improved system usage or automation. Continual review of systems and processes to drive innovation and efficiency improvements. Skills, knowledge, and expertise: Strong analytical and problem-solving skills with an ability to break down complex processes and identify key requirements. Experience in a business analysis, project coordination, or systems support role in a technology or financial services setting. Exposure to Private Equity products such as eFront, Yardi, Fenergo, Investran, Medius or Viewpoint and client-facing portals in a financial services context preferable (but not essential) Knowledge of TSQL and BI toolsets for data analysis and reporting Accounting experience and/or accounting qualification preferable (but not essential) Experience within a Project Management environment, including co-ordination and planning of actions and resources Relevant professional qualifications General information: You will enjoy a hybrid work model where you work from the office twice per week Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do. Join our Talent CommunityAt Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career. We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle. Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. Join us and discover what makes us the bright alternative.
16/05/2026
Full time
Systems Support Manager page is loaded Systems Support Managerremote type: Hybridlocations: Southampton: St Heliertime type: Full timeposted on: Posted Todayjob requisition id: R0279At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Associate Director - Technology Services This is a junior management position which will provide support in implementing and managing portfolio of innovative applications.Support Aztec's various business functions, working with Aztecs' Client Facing Teams (CFT), project managers, departmental heads and, where necessary, external clients and vendors to drive continuous improvement and prompt resolution of issues. Key responsibilities and duties: Provide support to various business functions to drive system and process improvements and ensuring the timely and accurate investigation and resolution of issues. Work closely with business stakeholders to gather, document, and analyse requirements related to application changes, enhancements, and new features. Provide scoping / support with initiatives, including understanding user pain points, mapping current-state processes, and identifying areas for improvement. Support the documentation of business requirements, use cases, and acceptance criteria to enable accurate development and testing of solutions. Conduct impact assessments for proposed changes, identifying dependencies and assisting with prioritisation. Participate in triaging incoming service requests and incidents to assess whether issues are user-related, data-related, or require system changes. Ensure that any system developments, enhancements, or corrections follow the correct change process through documentation, testing, approval board and deployment. Support user acceptance testing (UAT) by preparing test scripts, tracking defects, and validating outcomes against business expectations. Assist in preparing user guides, release notes, or training materials for new or updated functionality. Liaise with third party vendors and support teams in project initiation, scoping, development, and issue resolution. Identify opportunities to streamline workflows and enhance data accuracy through improved system usage or automation. Continual review of systems and processes to drive innovation and efficiency improvements. Skills, knowledge, and expertise: Strong analytical and problem-solving skills with an ability to break down complex processes and identify key requirements. Experience in a business analysis, project coordination, or systems support role in a technology or financial services setting. Exposure to Private Equity products such as eFront, Yardi, Fenergo, Investran, Medius or Viewpoint and client-facing portals in a financial services context preferable (but not essential) Knowledge of TSQL and BI toolsets for data analysis and reporting Accounting experience and/or accounting qualification preferable (but not essential) Experience within a Project Management environment, including co-ordination and planning of actions and resources Relevant professional qualifications General information: You will enjoy a hybrid work model where you work from the office twice per week Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do. Join our Talent CommunityAt Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career. We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle. Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. Join us and discover what makes us the bright alternative.
Job Purpose Arbuthnot Latham are currently progressing through a period of significant business and IT transformation, developing out their internal and external facing systems and proposition. The Release and Environment Manager is responsible for providing structure and oversight to the process of delivering change safely through the non-production test environments and into the production estate. The role is responsible for defining standards, processes and governance across all environments, ensuring environments are robust, fit for purpose and that all activities performed within the environment are conducted in a timely manner aligned to plan. Acting horizontally across both Change and IT functions, the Release and Environment Manager will collaborate with delivery teams, technical leads, testing, operations, and business stakeholders to build and maintain optimised release plans, manage environment usage and scheduling, and proactively identify and resolve release or environment related conflicts. The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change control, and configuration integrity. The role holder must place customer outcomes at the heart of all decisions, ensuring that all changes are assessed, governed, and executed in a way that supports compliance with the FCA and PRA Conduct Rules and delivers positive outcomes for consumers. Key Responsibilities: Environment Governance & Dependency Management: Act as the central coordinator for test environment usage across the portfolio, developing and maintaining ownership of the environment strategy and approach for all non-production environments. Effectively manage releases across the environment stack for concurrent projects. Chair the Environment and Release Governance Forum to plan, schedule, and arbitrate environment bookings, conflicts, and freezes. Provide consultancy and support to colleagues for how best to deliver against the existing release plan. Create and maintain a clear, shared view of environment dependencies, release calendars, and project milestones. Work closely with Heads of Platform, Project Managers, Development, and Test Leads to forecast demand and mitigate scheduling clashes. Manage environment access controls and permissions in line with bank security policies. Oversee the regular patching, update, and maintenance of applications within the test environments. Coordinate with Infrastructure and Application Support teams to ensure environments are built to specification and remain stable. Establish and monitor key health metrics for environments (uptime, performance, data integrity). Manage the deployment of code drops from development into the various test stages, ensuring consistency and accuracy. Assist with the triage and resolution of environmental issues and defects. Document environment topologies, configurations, and operational procedures. Process Improvement & Collaboration: Analyse environment and release metrics, continuously improving environment provisioning, and booking processes. Develop and enforce standards and best practices for environment usage. Foster strong collaborative relationships with Technology, Change, and Business teams. Manage risks and issues related to test environments, escalating where necessary. Integrate Release Management with Configuration Management. Development of Release and Configuration Management Frameworks aligning with ITIL guidelines. Comprehensive Release Plans, documenting scope, objectives, timelines and required resources. Maintain and manage the IT estate configuration and version control procedures. Underpin the test process by providing high integrity test environments through quality configuration, versioning and code management techniques. Definition of governance, processes and controls to manage environments, including their code and configuration. Introduce documented repeatable processes for saves, restores and support test data set requirements. Manage the release management plan, helping to resolve conflicts where they arise. Provide orchestration, co ordination and communication of any deployment or environment activity in line with agreed release management plan (where possible, harnessing functionality within ServiceNow). Active input in the identification and management of Environment/Release Risks and Issues. Provide training and support for any release/environment process which is required by users within Arbuthnot Latham (or their 3rd party partners). Work with the test team to act as gate keeper for activities within the environments. Collaborate with other functions to gain awareness of Environment User Access and permissions. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Test Team Director of Change Head of PMO Head(s) of Platform Technical Leads and Senior Application Specialists 3rd Party providers of Software IT, Operations and Business SMEs involved in testing CISO Person Specification Knowledge/ Experience/Skills: Proven experience as a Test Environment Manager, Release Manager, or similar role within a financial services or other highly regulated environment. Demonstrable experience managing complex dependencies across multiple projects and integrated platforms. Extensive knowledge and experience in creating and maintaining release plans. Technical understanding of application architectures, APIs, and databases. Experience in scheduling, coordinating, and chairing governance meetings. Excellent stakeholder management and communication skills, with the ability to manage conflicting priorities. Strong problem solving skills and a proactive, service oriented mindset. Knowledge of ITIL principles (Change, Incident, Configuration Management). Knowledge of software development and testing lifecycles. Proficient understanding and experience of using a recognised Work Management Tool (such as ServiceNow, Azure DevOps and JIRA) to support consistent processes and practices. Skills: Ability to operate autonomously. Good analytical and problem solving ability. Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands. Excellent interpersonal and influencing skills. Clear, concise communication (written and verbal). Good presentation and facilitation skills. Attention to detail, quality, high standards and controls. Ability to escal o and report issues, risks or concerns in a timely manner. Qualifications: ITIL & Professional Qualifications Mandatory: ITIL 4 Foundation certification. Proven practical experience in applying ITIL practices, specifically Release Management, Deployment Management, and Change Enablement, within a complex IT environment. Highly Desirable: ITIL 4 Managing Professional (MP) designation, or progress towards it, with specific preference for the following specialist modules: ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification in a recognised Agile or DevOps methodology (e.g., SAFe Release Train Engineer (RTE), DASA DevOps Fundamentals). Advantageous: ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification. Foundational cloud platform certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader). Awareness level security certification (e.g., (ISC) Certified in Cybersecurity (CC), CompTIA Security+). Team Working Influencing Others Change Focus Working Proactively Planning and Reviewing Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers . click apply for full job details
16/05/2026
Full time
Job Purpose Arbuthnot Latham are currently progressing through a period of significant business and IT transformation, developing out their internal and external facing systems and proposition. The Release and Environment Manager is responsible for providing structure and oversight to the process of delivering change safely through the non-production test environments and into the production estate. The role is responsible for defining standards, processes and governance across all environments, ensuring environments are robust, fit for purpose and that all activities performed within the environment are conducted in a timely manner aligned to plan. Acting horizontally across both Change and IT functions, the Release and Environment Manager will collaborate with delivery teams, technical leads, testing, operations, and business stakeholders to build and maintain optimised release plans, manage environment usage and scheduling, and proactively identify and resolve release or environment related conflicts. The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change control, and configuration integrity. The role holder must place customer outcomes at the heart of all decisions, ensuring that all changes are assessed, governed, and executed in a way that supports compliance with the FCA and PRA Conduct Rules and delivers positive outcomes for consumers. Key Responsibilities: Environment Governance & Dependency Management: Act as the central coordinator for test environment usage across the portfolio, developing and maintaining ownership of the environment strategy and approach for all non-production environments. Effectively manage releases across the environment stack for concurrent projects. Chair the Environment and Release Governance Forum to plan, schedule, and arbitrate environment bookings, conflicts, and freezes. Provide consultancy and support to colleagues for how best to deliver against the existing release plan. Create and maintain a clear, shared view of environment dependencies, release calendars, and project milestones. Work closely with Heads of Platform, Project Managers, Development, and Test Leads to forecast demand and mitigate scheduling clashes. Manage environment access controls and permissions in line with bank security policies. Oversee the regular patching, update, and maintenance of applications within the test environments. Coordinate with Infrastructure and Application Support teams to ensure environments are built to specification and remain stable. Establish and monitor key health metrics for environments (uptime, performance, data integrity). Manage the deployment of code drops from development into the various test stages, ensuring consistency and accuracy. Assist with the triage and resolution of environmental issues and defects. Document environment topologies, configurations, and operational procedures. Process Improvement & Collaboration: Analyse environment and release metrics, continuously improving environment provisioning, and booking processes. Develop and enforce standards and best practices for environment usage. Foster strong collaborative relationships with Technology, Change, and Business teams. Manage risks and issues related to test environments, escalating where necessary. Integrate Release Management with Configuration Management. Development of Release and Configuration Management Frameworks aligning with ITIL guidelines. Comprehensive Release Plans, documenting scope, objectives, timelines and required resources. Maintain and manage the IT estate configuration and version control procedures. Underpin the test process by providing high integrity test environments through quality configuration, versioning and code management techniques. Definition of governance, processes and controls to manage environments, including their code and configuration. Introduce documented repeatable processes for saves, restores and support test data set requirements. Manage the release management plan, helping to resolve conflicts where they arise. Provide orchestration, co ordination and communication of any deployment or environment activity in line with agreed release management plan (where possible, harnessing functionality within ServiceNow). Active input in the identification and management of Environment/Release Risks and Issues. Provide training and support for any release/environment process which is required by users within Arbuthnot Latham (or their 3rd party partners). Work with the test team to act as gate keeper for activities within the environments. Collaborate with other functions to gain awareness of Environment User Access and permissions. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Test Team Director of Change Head of PMO Head(s) of Platform Technical Leads and Senior Application Specialists 3rd Party providers of Software IT, Operations and Business SMEs involved in testing CISO Person Specification Knowledge/ Experience/Skills: Proven experience as a Test Environment Manager, Release Manager, or similar role within a financial services or other highly regulated environment. Demonstrable experience managing complex dependencies across multiple projects and integrated platforms. Extensive knowledge and experience in creating and maintaining release plans. Technical understanding of application architectures, APIs, and databases. Experience in scheduling, coordinating, and chairing governance meetings. Excellent stakeholder management and communication skills, with the ability to manage conflicting priorities. Strong problem solving skills and a proactive, service oriented mindset. Knowledge of ITIL principles (Change, Incident, Configuration Management). Knowledge of software development and testing lifecycles. Proficient understanding and experience of using a recognised Work Management Tool (such as ServiceNow, Azure DevOps and JIRA) to support consistent processes and practices. Skills: Ability to operate autonomously. Good analytical and problem solving ability. Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands. Excellent interpersonal and influencing skills. Clear, concise communication (written and verbal). Good presentation and facilitation skills. Attention to detail, quality, high standards and controls. Ability to escal o and report issues, risks or concerns in a timely manner. Qualifications: ITIL & Professional Qualifications Mandatory: ITIL 4 Foundation certification. Proven practical experience in applying ITIL practices, specifically Release Management, Deployment Management, and Change Enablement, within a complex IT environment. Highly Desirable: ITIL 4 Managing Professional (MP) designation, or progress towards it, with specific preference for the following specialist modules: ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification in a recognised Agile or DevOps methodology (e.g., SAFe Release Train Engineer (RTE), DASA DevOps Fundamentals). Advantageous: ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification. Foundational cloud platform certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader). Awareness level security certification (e.g., (ISC) Certified in Cybersecurity (CC), CompTIA Security+). Team Working Influencing Others Change Focus Working Proactively Planning and Reviewing Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers . click apply for full job details
Salary up to: Competitive Head of Digital Product & Delivery Reporting to: Tech Director Base Location: Putney Job Description About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team, the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with a product led, agile and internationally scalable team. Key Responsibilities: Own the end to end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. Support the Technology Director in representing Technology at the Leadership Team. Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. Balance user, operational, commercial and technical needs in shaping portfolio direction. Ensure demonstrable value release into the business. Full accountability for the price performance of digital products and the return on investment of their delivery. Drive clear articulation of technology value to the wider business. Lead the strategic planning of tech products, systems and services - establishing a forward looking, multi year view. Continuously assess portfolio health, prioritisation and commercial impact. Maintain accountability for roadmap delivery across multiple teams and domains. Remove systemic blockers and manage enterprise level risk. Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. Ensure global scalability is considered in portfolio decisions. Stay ahead of industry trends, emerging technologies and innovation. Evolve and enhance the product operating model including structure, roles, governance and communities. Drive capability development across the product discipline. Line manage, coach and grow Product Managers and Delivery Leads. Lead recruitment strategy, team mobilisation and succession planning. Shape and strengthen product career pathways. Partner with senior business stakeholders to align roadmaps to business outcomes and co own value delivery. Foster strong cross functional collaboration across Tech and the wider business. Surface, articulate and evidence the value added by technology. Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: Enterprise level Product Strategy Portfolio & Value Management Commercial & Financial Acumen Strong understanding of Technology Fundamentals Scaled Agile & Modern Product Delivery Service Management & Product Support Models Vendor & Third Party Management Data & Insight led Decision Making Organisational Design & Capability Building Senior Stakeholder Influence People Leadership & Coaching Experience: 10+ years in senior product, technology or delivery leadership roles 5+ years leading and developing senior managers Experience leading large, complex and business critical technology portfolios Proven experience in organisations undergoing digital transformation Experience delivering products/services across multiple markets desirable Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential
16/05/2026
Full time
Salary up to: Competitive Head of Digital Product & Delivery Reporting to: Tech Director Base Location: Putney Job Description About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team, the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with a product led, agile and internationally scalable team. Key Responsibilities: Own the end to end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. Support the Technology Director in representing Technology at the Leadership Team. Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. Balance user, operational, commercial and technical needs in shaping portfolio direction. Ensure demonstrable value release into the business. Full accountability for the price performance of digital products and the return on investment of their delivery. Drive clear articulation of technology value to the wider business. Lead the strategic planning of tech products, systems and services - establishing a forward looking, multi year view. Continuously assess portfolio health, prioritisation and commercial impact. Maintain accountability for roadmap delivery across multiple teams and domains. Remove systemic blockers and manage enterprise level risk. Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. Ensure global scalability is considered in portfolio decisions. Stay ahead of industry trends, emerging technologies and innovation. Evolve and enhance the product operating model including structure, roles, governance and communities. Drive capability development across the product discipline. Line manage, coach and grow Product Managers and Delivery Leads. Lead recruitment strategy, team mobilisation and succession planning. Shape and strengthen product career pathways. Partner with senior business stakeholders to align roadmaps to business outcomes and co own value delivery. Foster strong cross functional collaboration across Tech and the wider business. Surface, articulate and evidence the value added by technology. Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: Enterprise level Product Strategy Portfolio & Value Management Commercial & Financial Acumen Strong understanding of Technology Fundamentals Scaled Agile & Modern Product Delivery Service Management & Product Support Models Vendor & Third Party Management Data & Insight led Decision Making Organisational Design & Capability Building Senior Stakeholder Influence People Leadership & Coaching Experience: 10+ years in senior product, technology or delivery leadership roles 5+ years leading and developing senior managers Experience leading large, complex and business critical technology portfolios Proven experience in organisations undergoing digital transformation Experience delivering products/services across multiple markets desirable Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential
Descriptions & requirements SEO Lead for Litigation The Parole Board is an independent court like body that is responsible for carrying out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public protection is our top priority. The Board is made up of about 190 members of secretariat staff based in our Inner London Head Office and nationally and approximately 320 Members who make decisions on risk and hold hearings at prisons around the country. The Parole Board is an executive non departmental public body, sponsored by the Ministry of Justice. Staff who work for the Parole Board Secretariat are Public Servants and not Civil Servants. About the role An exciting opportunity has arisen to be part of the Legal and Policy Hub. The Hub provides legal support and advice to the Parole Board secretariat and membership. It also plays a key part in the transparency agenda which the Parole Board is committed to and is responsible for providing practice advice and guidance to its members. The Lead for Litigation is a fast paced and interesting role, with responsibility for leading the Litigation Team which handles public and private law claims against the Parole Board. The work of the Parole Board is always evolving and requires individuals to work effectively within the organisation, and with stakeholders, to ensure that processes are workable and fully compliant with the law. The post line manages one HEO role (Litigation Paralegal) and reports to the Head of Legal and Policy. What you will do Work collaboratively on a variety of interesting areas of litigation at the Parole Board. Manage and/or contribute to discrete projects or other time limited initiatives. Work closely with senior stakeholders, judicial, independent and specialist (psychologist/psychiatrist) Parole Board members, and colleagues at all levels. Work with external stakeholders, such as Criminal Justice agencies and the Government Legal Department. Work in an environment of continuous improvement. Manage business critical and high profile workstreams. Lead day to day oversight and management of the Litigation Inbox. Sift/allocate and (possibly) respond to pre action letters. Manage and assist with complex litigation queries and requests for information, including requests for disclosure of Parole Board decisions. Manage a caseload of private law claims with the Government Legal Department. Assist the Head of Legal and Policy and Director of Legal and Policy with legal queries and their judicial review caseload. Assist in development of policy and guidance. Manage and respond to requests and directions for transcripts of Parole Board oral hearings, in line with Parole Board policy. Assist with financial provisions relating to compensation claims. Oversee the Litigation Paralegal, ensuring HR processes are followed, performance is managed and learning and development needs are met. Facilitate individual and team performance and development. Undertake projects and lead on delivery of priorities as identified by the Head of Legal and Policy. Role model leadership, management and professional behaviours in line with the Parole Board's vision, values and Success Profiles. Contribute to the Business Plan, other Hub strategies, and appropriate organisational and corporate policies and strategies. Attend national and regional meetings and events which may require occasional travel and overnight stays. Manage the Parole Board's reputation through the efficient, effective and high quality progression of litigation matters, ensuring factual and legal accuracy and compliance with the law. Work closely with other Parole Board staff and members to develop positive working relationships. Represent team interests as required and appropriate at meetings at an operational and strategic level. Conduct weekly meetings with the Litigation Team Leader. Deal with member/complex queries as escalated by the Litigation Team Leader. Allocate tasks to the Litigation Team Leader where required. Attend Senior Leadership Team meetings as required. Essential requirements A practising certificate (or an equivalent) allowing you to practise as a solicitor, barrister or legal adviser. Experience in communicating with internal and external audiences; excellent communication skills with the ability to relay complex information in a simple, digestible format at all levels. Excellent analytical skills to understand complex legislation and other technical information. Attention to detail and accuracy. Excellent planning and organisational skills, with the ability to adapt to change. Skills in building good working relationships and networks with internal and external contacts. The ability to understand and interpret legislation and policy documents. Experience in using Microsoft programmes. Ability to work well within a team. Desirable requirements Previous working experience in legal work, such as experience working as a paralegal, legal or litigation officer. Any professional qualification related to law. Behaviours Making Effective Decisions Leadership Communicating and Influencing Delivering at Pace Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. Benefits Flexible working system in many offices. Standard full time working hours are 37 hours per week. Part time, flexible and job sharing working patterns are considered in accordance with the Parole Board's Flexible Working policy. Annual leave: 25 days on appointment, increasing to 30 days after five years' service. Scheme to buy or sell up to three days leave each year; optional public holiday and 1 privilege day. Leave for part time and job share posts calculated on a pro rata basis. The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Extensive range of training and development opportunities. Access to employee run networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and LGBTQ+ employees. A range of 'Family Friendly' policies such as reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. National and International Eligibility UK nationals Nationals of the Republic of Ireland Nationals of Commonwealth countries who have the right to work in the UK Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre settled status under the European Union Settlement Scheme (EUSS) Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals and certain family members of Turkish nationals who have accrued the right to work in the Civil Service Reserve list A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
15/05/2026
Full time
Descriptions & requirements SEO Lead for Litigation The Parole Board is an independent court like body that is responsible for carrying out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public protection is our top priority. The Board is made up of about 190 members of secretariat staff based in our Inner London Head Office and nationally and approximately 320 Members who make decisions on risk and hold hearings at prisons around the country. The Parole Board is an executive non departmental public body, sponsored by the Ministry of Justice. Staff who work for the Parole Board Secretariat are Public Servants and not Civil Servants. About the role An exciting opportunity has arisen to be part of the Legal and Policy Hub. The Hub provides legal support and advice to the Parole Board secretariat and membership. It also plays a key part in the transparency agenda which the Parole Board is committed to and is responsible for providing practice advice and guidance to its members. The Lead for Litigation is a fast paced and interesting role, with responsibility for leading the Litigation Team which handles public and private law claims against the Parole Board. The work of the Parole Board is always evolving and requires individuals to work effectively within the organisation, and with stakeholders, to ensure that processes are workable and fully compliant with the law. The post line manages one HEO role (Litigation Paralegal) and reports to the Head of Legal and Policy. What you will do Work collaboratively on a variety of interesting areas of litigation at the Parole Board. Manage and/or contribute to discrete projects or other time limited initiatives. Work closely with senior stakeholders, judicial, independent and specialist (psychologist/psychiatrist) Parole Board members, and colleagues at all levels. Work with external stakeholders, such as Criminal Justice agencies and the Government Legal Department. Work in an environment of continuous improvement. Manage business critical and high profile workstreams. Lead day to day oversight and management of the Litigation Inbox. Sift/allocate and (possibly) respond to pre action letters. Manage and assist with complex litigation queries and requests for information, including requests for disclosure of Parole Board decisions. Manage a caseload of private law claims with the Government Legal Department. Assist the Head of Legal and Policy and Director of Legal and Policy with legal queries and their judicial review caseload. Assist in development of policy and guidance. Manage and respond to requests and directions for transcripts of Parole Board oral hearings, in line with Parole Board policy. Assist with financial provisions relating to compensation claims. Oversee the Litigation Paralegal, ensuring HR processes are followed, performance is managed and learning and development needs are met. Facilitate individual and team performance and development. Undertake projects and lead on delivery of priorities as identified by the Head of Legal and Policy. Role model leadership, management and professional behaviours in line with the Parole Board's vision, values and Success Profiles. Contribute to the Business Plan, other Hub strategies, and appropriate organisational and corporate policies and strategies. Attend national and regional meetings and events which may require occasional travel and overnight stays. Manage the Parole Board's reputation through the efficient, effective and high quality progression of litigation matters, ensuring factual and legal accuracy and compliance with the law. Work closely with other Parole Board staff and members to develop positive working relationships. Represent team interests as required and appropriate at meetings at an operational and strategic level. Conduct weekly meetings with the Litigation Team Leader. Deal with member/complex queries as escalated by the Litigation Team Leader. Allocate tasks to the Litigation Team Leader where required. Attend Senior Leadership Team meetings as required. Essential requirements A practising certificate (or an equivalent) allowing you to practise as a solicitor, barrister or legal adviser. Experience in communicating with internal and external audiences; excellent communication skills with the ability to relay complex information in a simple, digestible format at all levels. Excellent analytical skills to understand complex legislation and other technical information. Attention to detail and accuracy. Excellent planning and organisational skills, with the ability to adapt to change. Skills in building good working relationships and networks with internal and external contacts. The ability to understand and interpret legislation and policy documents. Experience in using Microsoft programmes. Ability to work well within a team. Desirable requirements Previous working experience in legal work, such as experience working as a paralegal, legal or litigation officer. Any professional qualification related to law. Behaviours Making Effective Decisions Leadership Communicating and Influencing Delivering at Pace Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. Benefits Flexible working system in many offices. Standard full time working hours are 37 hours per week. Part time, flexible and job sharing working patterns are considered in accordance with the Parole Board's Flexible Working policy. Annual leave: 25 days on appointment, increasing to 30 days after five years' service. Scheme to buy or sell up to three days leave each year; optional public holiday and 1 privilege day. Leave for part time and job share posts calculated on a pro rata basis. The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Extensive range of training and development opportunities. Access to employee run networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and LGBTQ+ employees. A range of 'Family Friendly' policies such as reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. National and International Eligibility UK nationals Nationals of the Republic of Ireland Nationals of Commonwealth countries who have the right to work in the UK Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre settled status under the European Union Settlement Scheme (EUSS) Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals and certain family members of Turkish nationals who have accrued the right to work in the Civil Service Reserve list A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Looking to kick-start or continue your career in tech sales? Interested in joining a world class organisation with a real purpose? Driven to find new opportunities and help contribute to the growth of the business? If you answered yes to those questions, this could be the role for you Recruitment Event: Thursday 28th May Company Regularly recognised for being a great place to work and recognised as one of the best Tech companies to work for in 2024, this business is going through significant growth and looking for people like you to help join them on their journey. In short, they help other businesses ensure they're getting the most out of the Microsoft products that they use. Whether that being keeping their business secure from cyber-attacks, ensuring they're fully utilising the benefits of the cloud or simply getting the most of the day-to-day Microsoft 365 applications. The company is very purpose driven in its mission to become a world class organisation. They truly care about delivering value to their customers & their employees. The Role: As Business Development Executive, you'll be responsible for introducing yourself to prospective customers: Responsibilities will include: Outreach - You'll be trying to engage new potential customers, the phone will be your best friend (yes, cold calling - lots of it!) but you will also use email & LinkedIn. Building Relationships - You'll be the face of the business and responsible for creating and building long lasting relationships. Research - Before reaching out to customers, you'll do your due-diligence and background research into the business so you can have the most impact possible when getting in touch. Becoming an Expert - Whilst you won't be expected to be an expert straight away, you'll be keeping up to date with new products and releases so you can continue to be credible with your customers. What's In It for You? Earning Potential - Your base salary will be £30,000 and you'll have the opportunity to earn commission on top from day one (OTE of £45,000 in year 1, but it's completely uncapped). Professional Development - As well as being enrolled on to the Prime Sales Academy (a 12-week training programme), you'll receive comprehensive technical training from the business and be able to learn from very successful senior sellers in the business. Progression - In 12-24 months you will be progressing in the role, whether that becoming a Business Development Manager or just progressing the size and complexity of deals that you will be working on. CSR - The business actively contributes a % of their profit to charity, highlighting the type of business and organisation you'll be representing. Culture - Quarterly team socials and a yearly 'festival' where all of the offices get together to celebrate each other's achievements. What are they looking for? Achievement Focus - Someone that is proud of their achievements and wants to be top of the sales leaderboards. Intelligence - No, you don't have to be a graduate or have been to university! However, a strong level of intelligence is required as you will be engaging with Finance Directors and Chief Financial Officers. Curiosity - you will naturally want to seek to understand and if you don't know the answer to a customer's question, you will go away and find it out. Resilience & Grit - It won't be an easy role and there will be plenty of occasions where things won't go your way. You'll be someone that has had to deal with adversity and setbacks previously. Growth Mindset - you will coachable and always be looking for ways to improve professionally. Driving Licence - You will be required to visit clients in-person a couple of times a month, so a licence is essential! Interested in finding out more? Apply now!
12/05/2026
Full time
Looking to kick-start or continue your career in tech sales? Interested in joining a world class organisation with a real purpose? Driven to find new opportunities and help contribute to the growth of the business? If you answered yes to those questions, this could be the role for you Recruitment Event: Thursday 28th May Company Regularly recognised for being a great place to work and recognised as one of the best Tech companies to work for in 2024, this business is going through significant growth and looking for people like you to help join them on their journey. In short, they help other businesses ensure they're getting the most out of the Microsoft products that they use. Whether that being keeping their business secure from cyber-attacks, ensuring they're fully utilising the benefits of the cloud or simply getting the most of the day-to-day Microsoft 365 applications. The company is very purpose driven in its mission to become a world class organisation. They truly care about delivering value to their customers & their employees. The Role: As Business Development Executive, you'll be responsible for introducing yourself to prospective customers: Responsibilities will include: Outreach - You'll be trying to engage new potential customers, the phone will be your best friend (yes, cold calling - lots of it!) but you will also use email & LinkedIn. Building Relationships - You'll be the face of the business and responsible for creating and building long lasting relationships. Research - Before reaching out to customers, you'll do your due-diligence and background research into the business so you can have the most impact possible when getting in touch. Becoming an Expert - Whilst you won't be expected to be an expert straight away, you'll be keeping up to date with new products and releases so you can continue to be credible with your customers. What's In It for You? Earning Potential - Your base salary will be £30,000 and you'll have the opportunity to earn commission on top from day one (OTE of £45,000 in year 1, but it's completely uncapped). Professional Development - As well as being enrolled on to the Prime Sales Academy (a 12-week training programme), you'll receive comprehensive technical training from the business and be able to learn from very successful senior sellers in the business. Progression - In 12-24 months you will be progressing in the role, whether that becoming a Business Development Manager or just progressing the size and complexity of deals that you will be working on. CSR - The business actively contributes a % of their profit to charity, highlighting the type of business and organisation you'll be representing. Culture - Quarterly team socials and a yearly 'festival' where all of the offices get together to celebrate each other's achievements. What are they looking for? Achievement Focus - Someone that is proud of their achievements and wants to be top of the sales leaderboards. Intelligence - No, you don't have to be a graduate or have been to university! However, a strong level of intelligence is required as you will be engaging with Finance Directors and Chief Financial Officers. Curiosity - you will naturally want to seek to understand and if you don't know the answer to a customer's question, you will go away and find it out. Resilience & Grit - It won't be an easy role and there will be plenty of occasions where things won't go your way. You'll be someone that has had to deal with adversity and setbacks previously. Growth Mindset - you will coachable and always be looking for ways to improve professionally. Driving Licence - You will be required to visit clients in-person a couple of times a month, so a licence is essential! Interested in finding out more? Apply now!
IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Working Model: On-site (5-days a week) Location: Albion Way, West Sussex, RH12 1JW IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Creative Assembly (Horsham), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder-to-shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry-standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artifacts to support DFIR investigations. Support phishing triage and response, including reviewing user-reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. Benefits You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!
11/05/2026
Full time
IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Working Model: On-site (5-days a week) Location: Albion Way, West Sussex, RH12 1JW IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Creative Assembly (Horsham), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder-to-shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry-standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artifacts to support DFIR investigations. Support phishing triage and response, including reviewing user-reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. Benefits You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Run the production environment by monitoring availability and taking a holistic view of system health Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell). Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc) Experience with infrastructure as code tools such as CloudFormation, Terraform. Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI. Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture. Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup. You will have an advantage if you also have: Hands on experience of working with large Kubernetes Cluster. Certification will be an added plus. Working experience of Grafana Observability Suite (Loki, Mimir, Tempo). Administration and/or development experience of standard monitoring and automation tools such as Splunk, Datadog, Pagerduty Rundeck. Familiarity with configuration management tools like Ansible, Puppet, or Chef. Certifications such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or equivalent. Personal attributes: Strong communication skills and the ability to collaborate effectively with cross-functional teams. Team player - ability to work well in a close team environment. Fast learner with ability to educate her/himself on relevant technologies Ability to multitask and prioritize work Ability to remain focused and calm under pressure At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9476. Reporting into: Director, Network Operations. Equal Opportunity Employer NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
09/05/2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Run the production environment by monitoring availability and taking a holistic view of system health Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell). Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc) Experience with infrastructure as code tools such as CloudFormation, Terraform. Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI. Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture. Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup. You will have an advantage if you also have: Hands on experience of working with large Kubernetes Cluster. Certification will be an added plus. Working experience of Grafana Observability Suite (Loki, Mimir, Tempo). Administration and/or development experience of standard monitoring and automation tools such as Splunk, Datadog, Pagerduty Rundeck. Familiarity with configuration management tools like Ansible, Puppet, or Chef. Certifications such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or equivalent. Personal attributes: Strong communication skills and the ability to collaborate effectively with cross-functional teams. Team player - ability to work well in a close team environment. Fast learner with ability to educate her/himself on relevant technologies Ability to multitask and prioritize work Ability to remain focused and calm under pressure At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9476. Reporting into: Director, Network Operations. Equal Opportunity Employer NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Director LCH Ltd Technology Risk & Controls page is loaded Director LCH Ltd Technology Risk & Controlslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Purpose Responsible for reporting and managing the LCH LTD Technology Risk Profile in the context of its Risk Appetite on behalf of the LCH LTD CIO. Oversee Critical intra-group outsourcing arrangements. Lead and mature LCH Ltd's first-line Technology Risk & Controls function across application, infrastructure, cloud and cyber domains. Ensure control design and operating effectiveness meet the CCP's obligations and LSEG group standards. Drive delivery against key enhancement and assurance, provide authoritative risk insight to LCH executives and the Board. Drive refinement of assurance management practices so that assurance activities are consistently risk-based and aligned with risk appetite. Key Responsibilities 1) Technology Control Design & Assurance Own the first-line technology controls library (apps, infra, cloud, cyber) for LCH Ltd; define control objectives, procedures and metrics Partner with BSL (Group Infrastructure & Cyber) to track LCH-owned controls and deliver the uplift programmes for identified core controls. Co chair technology risk reviews in CAB/technical change forums in conjunction with LCH Production Management and Architecture; enforce entry criteria, quality gates, and business approvals. Embed Group Delivery Disciplines (architecture led, data led, engineering led, STP design, etc.) into technology risk checkpoints for programmes and releases. 2) Regulatory & External Stakeholder Engagement Coordinate technology risk contributions to Operational Risk Committee and executive risk governance Prepare updates on emerging risks (e.g., quantum/AI). 3) Third Party Risk Oversee TPRM for external and internal/intra-group technology suppliers-financial stability, Controls/KRI, SII, audit actions, end of life/patching-working with procurement, TPRM and second line risk. Oversee the management of intragroup critical outsourcing arrangements with BSL (Infrastructure and Cyber) Integrate cloud risk controls and assurance with LSEG Markets & Risk governance rhythms. 4) People & Operating Model Build and lead a diverse team (engineering, risk assurance, data) with clear roles and development paths. Clarify control ownership and RACI across first/second line; mentor control owners and ensure succession coverage. Interact closely with Divisional Risk teams (2LoD), Group Technology Risk & Control team (1LoD), and with LCH LTD and 1st line technology teams. Emphasis on influencing teams to enhance their risk management culture Key Outcomes (12-18 months) Control Library Alignment & Uplift: deliver prioritized uplift of control design and operating effectiveness to agreed target states. Resilient Change Delivery: Close gaps in change governance/CAB (entry criteria, quality gates, business accountability) to reduce risk of production incidents linked to change. Transparent Risk Reporting: Embed residual-risk and thematic reporting (beyond KPI/RAG) in resilience governance, with consistent sampling/testing guidance. Third Party & Cloud Risk: Strengthen TPRM and cloud risk controls in step with LSEG Markets & RI cadence. People & Operating Model: Build a high performing risk & controls team aligned to the BCO target operating model; clarify control ownership and RACI across first and second lines. Required Experience Senior leadership in Technology Risk/Controls within regulated Financial Market Infrastructure or Tier 1 financial services. Ownership of control libraries and assurance programmes; familiarity with CEP, NIST CSF/CRI, ITIL/COBIT, ISO 27001. Hands on change governance/CAB leadership in complex platforms; remediation of systemic gaps. Operational resilience and incident management expertise; experience presenting to executive and regulatory bodies. Cloud risk oversight and third party risk management across critical vendors. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Risk intellect with engineering credibility; able to translate risk into design level control changes. Influence & communication: concise executive storytelling and pack preparation for boards/committees. Delivery discipline: embeds Group Delivery Disciplines and measurable KPIs. Stakeholder management: collaborates across first/second line, BSL, programme delivery and product technology. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich
09/05/2026
Full time
Director LCH Ltd Technology Risk & Controls page is loaded Director LCH Ltd Technology Risk & Controlslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Purpose Responsible for reporting and managing the LCH LTD Technology Risk Profile in the context of its Risk Appetite on behalf of the LCH LTD CIO. Oversee Critical intra-group outsourcing arrangements. Lead and mature LCH Ltd's first-line Technology Risk & Controls function across application, infrastructure, cloud and cyber domains. Ensure control design and operating effectiveness meet the CCP's obligations and LSEG group standards. Drive delivery against key enhancement and assurance, provide authoritative risk insight to LCH executives and the Board. Drive refinement of assurance management practices so that assurance activities are consistently risk-based and aligned with risk appetite. Key Responsibilities 1) Technology Control Design & Assurance Own the first-line technology controls library (apps, infra, cloud, cyber) for LCH Ltd; define control objectives, procedures and metrics Partner with BSL (Group Infrastructure & Cyber) to track LCH-owned controls and deliver the uplift programmes for identified core controls. Co chair technology risk reviews in CAB/technical change forums in conjunction with LCH Production Management and Architecture; enforce entry criteria, quality gates, and business approvals. Embed Group Delivery Disciplines (architecture led, data led, engineering led, STP design, etc.) into technology risk checkpoints for programmes and releases. 2) Regulatory & External Stakeholder Engagement Coordinate technology risk contributions to Operational Risk Committee and executive risk governance Prepare updates on emerging risks (e.g., quantum/AI). 3) Third Party Risk Oversee TPRM for external and internal/intra-group technology suppliers-financial stability, Controls/KRI, SII, audit actions, end of life/patching-working with procurement, TPRM and second line risk. Oversee the management of intragroup critical outsourcing arrangements with BSL (Infrastructure and Cyber) Integrate cloud risk controls and assurance with LSEG Markets & Risk governance rhythms. 4) People & Operating Model Build and lead a diverse team (engineering, risk assurance, data) with clear roles and development paths. Clarify control ownership and RACI across first/second line; mentor control owners and ensure succession coverage. Interact closely with Divisional Risk teams (2LoD), Group Technology Risk & Control team (1LoD), and with LCH LTD and 1st line technology teams. Emphasis on influencing teams to enhance their risk management culture Key Outcomes (12-18 months) Control Library Alignment & Uplift: deliver prioritized uplift of control design and operating effectiveness to agreed target states. Resilient Change Delivery: Close gaps in change governance/CAB (entry criteria, quality gates, business accountability) to reduce risk of production incidents linked to change. Transparent Risk Reporting: Embed residual-risk and thematic reporting (beyond KPI/RAG) in resilience governance, with consistent sampling/testing guidance. Third Party & Cloud Risk: Strengthen TPRM and cloud risk controls in step with LSEG Markets & RI cadence. People & Operating Model: Build a high performing risk & controls team aligned to the BCO target operating model; clarify control ownership and RACI across first and second lines. Required Experience Senior leadership in Technology Risk/Controls within regulated Financial Market Infrastructure or Tier 1 financial services. Ownership of control libraries and assurance programmes; familiarity with CEP, NIST CSF/CRI, ITIL/COBIT, ISO 27001. Hands on change governance/CAB leadership in complex platforms; remediation of systemic gaps. Operational resilience and incident management expertise; experience presenting to executive and regulatory bodies. Cloud risk oversight and third party risk management across critical vendors. Qualifications & Certifications (preferred) CRISC, CISM, CISSP, ISO 27001 Lead Auditor/Implementer, ITIL Expert. Degree in Computer Science/Engineering or equivalent experience. Skills & Attributes Risk intellect with engineering credibility; able to translate risk into design level control changes. Influence & communication: concise executive storytelling and pack preparation for boards/committees. Delivery discipline: embeds Group Delivery Disciplines and measurable KPIs. Stakeholder management: collaborates across first/second line, BSL, programme delivery and product technology. Career Stage: Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich
Business Analyst - Automation, Analytics & AI page is loaded Business Analyst - Automation, Analytics & AIremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Todaytime left to apply: End Date: May 20, 2026 (14 days left to apply)job requisition id: R396533Job DescriptionThe Business Analyst - Automation, Analytics & AI (BA - AA & AI) supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the Regional Operations team, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support. The BA - AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed, the BA - AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM). Key Responsibilities: Intake & analysis support Assist in compiling business cases, gathering requirements, mapping processes, and documenting user stories and acceptance criteria. Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits. Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr. BA - AA & AI and RAAI Lead.Solution build & testing Build and maintain country dashboards and basic automations under supervision using approved platforms. Prepare test scripts, perform user acceptance testing (UAT) coordination, and document outcomes; support validation and release documentation. Support configuration and minor enhancements; triage user feedback and escalating defects/issues as needed.Reporting & metrics Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence. Track solution performance metrics (e.g., adoption, data quality, cycle time) and prepare updates for stakeholders.Compliance & change support Ensure adherence to ICH GCP, Company policies, and local regulations in documentation and solution usage. Support change management activities (training materials, user guides, quick reference content) and deliver end-user training sessions.Collaboration Collaborate with country, regional and headquarters teams, such as Sr. BA - AA & AI / RAAI Lead, and Global Clinical Data Integration (GCDI) / Information Technology (IT) partners; share learnings and templates with peers. Required Education and Experience: • Bachelor's degree in life science discipline, business analytics, computing science, engineering, or related field, with some hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks) Preferred Experience: • Exposure to clinical research operations or adjacent functions.• Experience with Business Intelligence (BI) tools (e.g., Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL .• Familiarity with workflow documentation and testing/UAT practices.• Internships or project work in healthcare/life sciences/regulatory environments desirable. Required Knowledge, Skills and Abilities: • Business analysis skills: Ability to gather and document requirements, translate business needs into data or solution specifications, and support testing and validation activities.• Data literacy: ability to analyze datasets, build reports, and visualize metrics; attention to data quality.• Technical aptitude: hands-on with Excel and at least one BI tool; foundational understanding of automation platforms and AI-assisted tools, with willingness to learn approved platforms.• Organization & communication: clear written/verbal English; structured documentation; effective collaboration in a matrixed setting.• Compliance awareness: basic understanding of operating in regulated environments and adherence to procedures.• Learning mindset: proactive, curious, and coachable; embracing feedback and continuous improvement.Closing date for applications: 19/05/2026 Required Skills: Automation Framework Design, Business Analysis, Business Intelligence (BI), Compliance Awareness, Data Analysis, Good Clinical Data Management Practice (GCDMP), Life Science, New Technology Integration, Process Improvements, Project Management, Regulatory Compliance, Regulatory Training, Release Documentation, User Acceptance Testing (UAT) Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 05/20/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
07/05/2026
Full time
Business Analyst - Automation, Analytics & AI page is loaded Business Analyst - Automation, Analytics & AIremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Todaytime left to apply: End Date: May 20, 2026 (14 days left to apply)job requisition id: R396533Job DescriptionThe Business Analyst - Automation, Analytics & AI (BA - AA & AI) supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the Regional Operations team, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support. The BA - AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed, the BA - AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM). Key Responsibilities: Intake & analysis support Assist in compiling business cases, gathering requirements, mapping processes, and documenting user stories and acceptance criteria. Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits. Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr. BA - AA & AI and RAAI Lead.Solution build & testing Build and maintain country dashboards and basic automations under supervision using approved platforms. Prepare test scripts, perform user acceptance testing (UAT) coordination, and document outcomes; support validation and release documentation. Support configuration and minor enhancements; triage user feedback and escalating defects/issues as needed.Reporting & metrics Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence. Track solution performance metrics (e.g., adoption, data quality, cycle time) and prepare updates for stakeholders.Compliance & change support Ensure adherence to ICH GCP, Company policies, and local regulations in documentation and solution usage. Support change management activities (training materials, user guides, quick reference content) and deliver end-user training sessions.Collaboration Collaborate with country, regional and headquarters teams, such as Sr. BA - AA & AI / RAAI Lead, and Global Clinical Data Integration (GCDI) / Information Technology (IT) partners; share learnings and templates with peers. Required Education and Experience: • Bachelor's degree in life science discipline, business analytics, computing science, engineering, or related field, with some hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks) Preferred Experience: • Exposure to clinical research operations or adjacent functions.• Experience with Business Intelligence (BI) tools (e.g., Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL .• Familiarity with workflow documentation and testing/UAT practices.• Internships or project work in healthcare/life sciences/regulatory environments desirable. Required Knowledge, Skills and Abilities: • Business analysis skills: Ability to gather and document requirements, translate business needs into data or solution specifications, and support testing and validation activities.• Data literacy: ability to analyze datasets, build reports, and visualize metrics; attention to data quality.• Technical aptitude: hands-on with Excel and at least one BI tool; foundational understanding of automation platforms and AI-assisted tools, with willingness to learn approved platforms.• Organization & communication: clear written/verbal English; structured documentation; effective collaboration in a matrixed setting.• Compliance awareness: basic understanding of operating in regulated environments and adherence to procedures.• Learning mindset: proactive, curious, and coachable; embracing feedback and continuous improvement.Closing date for applications: 19/05/2026 Required Skills: Automation Framework Design, Business Analysis, Business Intelligence (BI), Compliance Awareness, Data Analysis, Good Clinical Data Management Practice (GCDMP), Life Science, New Technology Integration, Process Improvements, Project Management, Regulatory Compliance, Regulatory Training, Release Documentation, User Acceptance Testing (UAT) Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 05/20/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
