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Robert Walters
Network Security Engineer
Robert Walters
Network Security Engineer Location: London Role Type: Contract - 6 months Work Setup: Hybrid - 3 days onsite Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Design, test, integrate and deploy web Proxy technologies Implement policy-driven security controls in collaboration with wider security teams Evaluate emerging technologies and industry practices to enhance existing capabilities Engage with vendors and internal engineering teams to deliver robust, secure solutions Provide guidance and training to support teams on newly implemented solutions What you bring Professional background in network, infrastructure, Proxy engineering or web security, with hands-on delivery in enterprise environments Strong capability across Proxy platforms (Bluecoat, Zscaler, Netskope), including integrations such as ICAP, chaining and service offloading In-depth knowledge of networking fundamentals and protocols (TCP/IP, HTTP, SSL/TLS), with the ability to analyse traffic across OSI layers Experience securing and operating DMZ architectures, alongside cloud platforms (Azure, AWS, Microsoft 365) and data protection controls Proven ability in troubleshooting, incident response and L3/L4 support within complex, large-scale systems Broad understanding of cyber threats, web malware mitigation and modern security approaches, with Scripting or certifications (eg CISSP, Python) advantageous What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
11/05/2026
Contractor
Network Security Engineer Location: London Role Type: Contract - 6 months Work Setup: Hybrid - 3 days onsite Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Design, test, integrate and deploy web Proxy technologies Implement policy-driven security controls in collaboration with wider security teams Evaluate emerging technologies and industry practices to enhance existing capabilities Engage with vendors and internal engineering teams to deliver robust, secure solutions Provide guidance and training to support teams on newly implemented solutions What you bring Professional background in network, infrastructure, Proxy engineering or web security, with hands-on delivery in enterprise environments Strong capability across Proxy platforms (Bluecoat, Zscaler, Netskope), including integrations such as ICAP, chaining and service offloading In-depth knowledge of networking fundamentals and protocols (TCP/IP, HTTP, SSL/TLS), with the ability to analyse traffic across OSI layers Experience securing and operating DMZ architectures, alongside cloud platforms (Azure, AWS, Microsoft 365) and data protection controls Proven ability in troubleshooting, incident response and L3/L4 support within complex, large-scale systems Broad understanding of cyber threats, web malware mitigation and modern security approaches, with Scripting or certifications (eg CISSP, Python) advantageous What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Adecco
IT Support Analyst (Graduate)
Adecco Chelmsford, Essex
WE CAN NOT PROVIDE SPONSORSHIP FOR THIS POSITION IT Support Analyst (Graduate) £25,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to effectively manage their expectations. Ensure the delivery of an efficient service that maintains a high level of user satisfaction. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge of corporate infrastructure. Custom and standard software packages. Azure AVD, Windows Server 2019/2022, Microsoft 365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors.
11/05/2026
Full time
WE CAN NOT PROVIDE SPONSORSHIP FOR THIS POSITION IT Support Analyst (Graduate) £25,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to effectively manage their expectations. Ensure the delivery of an efficient service that maintains a high level of user satisfaction. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge of corporate infrastructure. Custom and standard software packages. Azure AVD, Windows Server 2019/2022, Microsoft 365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors.
Blue Light Card
IT Systems Engineer
Blue Light Card
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
11/05/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Head of Data Engineering - hybrid - Ipswich
Tech Talent ID Ipswich, Suffolk
Head of Data Engineering is required by this global organisation to drive the evolution of their enterprise-wide data capability, encompassing strategy and architecture, to foster a data-first approach across the business as they modernise their offerings. You will be required to lead on the development and delivery of the organisation's data strategy, ensuring data becomes a trusted, accessible and strategic asset. You will shape the data roadmap, champion data governance, and embed a data-driven culture across all levels of the enterprise. Managing a team of data architects, you will build and lead the data architecture function, whilst supporting the growth of people across the data function, namely engineers, analysts, data scientists, across disparate locations. Working across all areas of the business, you will also chair the Data Council, so a background in a similar level role will be expected. Key responsibilities include - defining data policies overseeing architectural governance producing high-quality technical insight influencing investment decisions that advance organisational data maturity. deep expertise in data architecture, governance and modern data technologies Strong stakeholder management, communication skills and experience developing high-performing teams are essential. Knowledge of cloud data platforms, enterprise data systems and frameworks such as SFIA is highly advantageous. This is a rare opportunity to shape data strategy at scale and play a pivotal role in transforming how a global organisation uses data to drive future success. Please contact me for a full spec and detailed conversation about the opportunity - please note that this role requires a minimum of two days per week in the office, only apply if this is something you're comfortable with.
11/05/2026
Full time
Head of Data Engineering is required by this global organisation to drive the evolution of their enterprise-wide data capability, encompassing strategy and architecture, to foster a data-first approach across the business as they modernise their offerings. You will be required to lead on the development and delivery of the organisation's data strategy, ensuring data becomes a trusted, accessible and strategic asset. You will shape the data roadmap, champion data governance, and embed a data-driven culture across all levels of the enterprise. Managing a team of data architects, you will build and lead the data architecture function, whilst supporting the growth of people across the data function, namely engineers, analysts, data scientists, across disparate locations. Working across all areas of the business, you will also chair the Data Council, so a background in a similar level role will be expected. Key responsibilities include - defining data policies overseeing architectural governance producing high-quality technical insight influencing investment decisions that advance organisational data maturity. deep expertise in data architecture, governance and modern data technologies Strong stakeholder management, communication skills and experience developing high-performing teams are essential. Knowledge of cloud data platforms, enterprise data systems and frameworks such as SFIA is highly advantageous. This is a rare opportunity to shape data strategy at scale and play a pivotal role in transforming how a global organisation uses data to drive future success. Please contact me for a full spec and detailed conversation about the opportunity - please note that this role requires a minimum of two days per week in the office, only apply if this is something you're comfortable with.
IS Specialist
Caterpillar Brazil Shrewsbury, Shropshire
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: IS Specialist Salary: £ 66,079 to £82,599 per annum + dependent upon experience Location: Shrewsbury, Shropshire Benefits: 25 days annual leave Up to 18% bonus Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. About IPSD Caterpillar's Industrial Power Systems Division (IPSD) has worldwide responsibility for the design and manufacturing of 0.5L-18L engines as well as worldwide responsibility for sales, support and marketing of industrial engines 0.5-64L and Caterpillar Defense. IPSD products are sustainably manufactured, marketed, sold and supported under the Cat and Perkins brands including diesel, gas, alternative fuels, hybrids and electric solutions. IPSD's portfolio also includes the Energy & Transportation Procurement organization, which is responsible for sourcing strategies throughout the lifecycle of our products and services. Caterpillar's company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future. Job Summary Consults and leads projects for a wide range of technology related issues for customers to meet their business objectives, while adhering to standards and processes for QAD manufacturing and assembly plants. Type of work includes: Solution Governance, Solution Design, Solution Estimating, Deployment, Optimization and Level 4 Support of all QAD templates. What You Will Do Solution Governance / Deployment Ensuring solution design is consistent with defined EA and/or P2P application roadmaps Ensuring solution design accounts for and is consistent with P2P lifecycle management Performing validation and sign-off of 3rd Party deliverables (i.e. coding, testing, documentation) Design Gathering business requirements Documenting functional / technical specifications for solution development Documenting master data requirements for solution development, testing, and execution Documenting test scenarios for solution validation (i.e. unit, string, integration, and UAT) Representing solution design in integrated design reviews prior to development hand-off Level 4 Support Providing process / deep technical support to facilitate resolution of production incidents Ensuring change requests are appropriate and consistent with application roadmaps Communication Working with Cat partners, GIS peers, and 3rd Party providers Providing weekly updates regarding status, risk, issues to BU and GIS leadership Optimization Identify and train facilities to utilize template solutions What You Have Degree requirements: Bachelor's degree in IT or other technology related degree Technical skills: Knowledge of current QAD architecture as well as QAD's technical direction and long-term roadmaps. Working background in Manufacturing, Manufacturing Engineering, Mfg Quality and Machine Maintenance Experience: IT experience, along with ERP related experience (can be concurrent) Digital Manufacturing or Shop Floor experience Business knowledge: Strong customer focus and ability to influence Ability to quickly understand technology changes and drive advancement within the organization Ability to understand both technology and business domains Knowledge of business operations including the technical infrastructure and general business processes. Additional Info Up to 15% travel (mainly UK/US) About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. This job is subject to U.S. and U.K. rules concerning the export and protection of controlled or protected technologies or information, including, but not limited to, U.S. State Department regulations at International Traffic in Arms (ITAR), 22 C.F.R. 120 et. seq.; the Export Administration Regulation, 15 C.F.R. 730-774; and the Foreign Assets Control Regulations, 31 C.F.R. 500-598, and the United Kingdom Official Secrets Act 1989 (collectively, "Export Control and Protection of Information Laws"), and you may be subjected to additional security screening / checking This position requires working onsite five days a week.Visa Sponsorship is not available for this position. Posting Dates: May 7, 2026 - May 17, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
11/05/2026
Full time
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: IS Specialist Salary: £ 66,079 to £82,599 per annum + dependent upon experience Location: Shrewsbury, Shropshire Benefits: 25 days annual leave Up to 18% bonus Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. About IPSD Caterpillar's Industrial Power Systems Division (IPSD) has worldwide responsibility for the design and manufacturing of 0.5L-18L engines as well as worldwide responsibility for sales, support and marketing of industrial engines 0.5-64L and Caterpillar Defense. IPSD products are sustainably manufactured, marketed, sold and supported under the Cat and Perkins brands including diesel, gas, alternative fuels, hybrids and electric solutions. IPSD's portfolio also includes the Energy & Transportation Procurement organization, which is responsible for sourcing strategies throughout the lifecycle of our products and services. Caterpillar's company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future. Job Summary Consults and leads projects for a wide range of technology related issues for customers to meet their business objectives, while adhering to standards and processes for QAD manufacturing and assembly plants. Type of work includes: Solution Governance, Solution Design, Solution Estimating, Deployment, Optimization and Level 4 Support of all QAD templates. What You Will Do Solution Governance / Deployment Ensuring solution design is consistent with defined EA and/or P2P application roadmaps Ensuring solution design accounts for and is consistent with P2P lifecycle management Performing validation and sign-off of 3rd Party deliverables (i.e. coding, testing, documentation) Design Gathering business requirements Documenting functional / technical specifications for solution development Documenting master data requirements for solution development, testing, and execution Documenting test scenarios for solution validation (i.e. unit, string, integration, and UAT) Representing solution design in integrated design reviews prior to development hand-off Level 4 Support Providing process / deep technical support to facilitate resolution of production incidents Ensuring change requests are appropriate and consistent with application roadmaps Communication Working with Cat partners, GIS peers, and 3rd Party providers Providing weekly updates regarding status, risk, issues to BU and GIS leadership Optimization Identify and train facilities to utilize template solutions What You Have Degree requirements: Bachelor's degree in IT or other technology related degree Technical skills: Knowledge of current QAD architecture as well as QAD's technical direction and long-term roadmaps. Working background in Manufacturing, Manufacturing Engineering, Mfg Quality and Machine Maintenance Experience: IT experience, along with ERP related experience (can be concurrent) Digital Manufacturing or Shop Floor experience Business knowledge: Strong customer focus and ability to influence Ability to quickly understand technology changes and drive advancement within the organization Ability to understand both technology and business domains Knowledge of business operations including the technical infrastructure and general business processes. Additional Info Up to 15% travel (mainly UK/US) About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. This job is subject to U.S. and U.K. rules concerning the export and protection of controlled or protected technologies or information, including, but not limited to, U.S. State Department regulations at International Traffic in Arms (ITAR), 22 C.F.R. 120 et. seq.; the Export Administration Regulation, 15 C.F.R. 730-774; and the Foreign Assets Control Regulations, 31 C.F.R. 500-598, and the United Kingdom Official Secrets Act 1989 (collectively, "Export Control and Protection of Information Laws"), and you may be subjected to additional security screening / checking This position requires working onsite five days a week.Visa Sponsorship is not available for this position. Posting Dates: May 7, 2026 - May 17, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
IT Support Engineer Onsite - Bromley
Rocketscience Bromley, Kent
Overview The Space Rangers team are recruiting a IT Support Engineer to join a London based Game Studio! Location: London, Bromley (on-site) ABOUT THE ROLE: With solid experience in a Help Desk, Service Desk, or IT Support role, the IT Support Engineer at our London-based games studio will provide proactive, hands-on support across the organisation. Reporting to the IT Director, you'll deliver high-quality 1st and 2nd line support to end users, maintain the studio's end-user computing environment, and help keep day-to-day IT operations running smoothly. This is not a generic support role; our teams rely on high-spec hardware, specialist peripherals, and stable, high-performing workstation environments to make games. You'll be supporting a fast-paced game development studio where responsive, reliable IT has a direct impact on productivity. This role is also a strong development opportunity for someone who wants to grow beyond frontline support and broaden their exposure to infrastructure and the wider IT stack used across the studio. What you'll do: Provide high-quality 1st and 2nd line support for IT incidents and service requests. Diagnose and resolve hardware, software, and user issues, escalating where needed. Take ownership of tickets through to resolution within agreed SLAs. Support and maintain the studio's end-user computing environment. Build, configure, deploy, diagnose, and repair workstations, laptops, and peripherals. Work closely with the wider IT team to resolve issues and improve support processes. Monitor ticket trends and suggest improvements to reduce repeat issues and improve first-time fix rates. Help educate users on best practices and reduce avoidable support requests. Produce clear documentation where needed. Develop your knowledge of the wider IT environment, with exposure to infrastructure, core services, and the broader technology stack that supports the studio. Provide offsite support when required, including occasional national and international travel. What you'll need to succeed: 3+ years experience working in a Help Desk, Service Desk, or 1st/2nd line IT support environment. Strong written and verbal communication skills, with the ability to explain technical issues clearly. An approachable, service-focused manner. Strong troubleshooting and fault-finding skills across hardware and software. Self-motivation, adaptability, and a positive, can-do attitude. Experience working independently and as part of a team. A genuine interest in developing your technical knowledge and growing into broader infrastructure and platform technologies over time. Technical skills: Strong knowledge of PC hardware, including high-performance workstations, peripherals, graphics cards, and drivers. Experience building, diagnosing, and repairing desktop hardware. Experience supporting Microsoft Windows environments. Experience supporting Microsoft Office / Microsoft 365 productivity tools. Basic networking knowledge. Familiarity with service desk or ticketing systems. Desirable: Experience supporting game development, creative studios, or other high-performance user environments. Familiarity with the challenges of supporting specialist or performance-sensitive workstation setups. Experience with Active Directory, Entra, or other identity management tools. Experience with service desk software and asset management processes. Experience supporting AV equipment, meeting room systems, and collaboration technology, such as Q-SYS. An interest in games, games technology, or PC hardware. What we can offer: Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Enhanced Private Pension Scheme Private Medical Insurance Group Life Assurance Competitive holiday + studio wide closures in summer and winter Gym Membership Allowance Free Eye Tests Free on-site parking Electric Car Scheme Season Ticket Loans
11/05/2026
Full time
Overview The Space Rangers team are recruiting a IT Support Engineer to join a London based Game Studio! Location: London, Bromley (on-site) ABOUT THE ROLE: With solid experience in a Help Desk, Service Desk, or IT Support role, the IT Support Engineer at our London-based games studio will provide proactive, hands-on support across the organisation. Reporting to the IT Director, you'll deliver high-quality 1st and 2nd line support to end users, maintain the studio's end-user computing environment, and help keep day-to-day IT operations running smoothly. This is not a generic support role; our teams rely on high-spec hardware, specialist peripherals, and stable, high-performing workstation environments to make games. You'll be supporting a fast-paced game development studio where responsive, reliable IT has a direct impact on productivity. This role is also a strong development opportunity for someone who wants to grow beyond frontline support and broaden their exposure to infrastructure and the wider IT stack used across the studio. What you'll do: Provide high-quality 1st and 2nd line support for IT incidents and service requests. Diagnose and resolve hardware, software, and user issues, escalating where needed. Take ownership of tickets through to resolution within agreed SLAs. Support and maintain the studio's end-user computing environment. Build, configure, deploy, diagnose, and repair workstations, laptops, and peripherals. Work closely with the wider IT team to resolve issues and improve support processes. Monitor ticket trends and suggest improvements to reduce repeat issues and improve first-time fix rates. Help educate users on best practices and reduce avoidable support requests. Produce clear documentation where needed. Develop your knowledge of the wider IT environment, with exposure to infrastructure, core services, and the broader technology stack that supports the studio. Provide offsite support when required, including occasional national and international travel. What you'll need to succeed: 3+ years experience working in a Help Desk, Service Desk, or 1st/2nd line IT support environment. Strong written and verbal communication skills, with the ability to explain technical issues clearly. An approachable, service-focused manner. Strong troubleshooting and fault-finding skills across hardware and software. Self-motivation, adaptability, and a positive, can-do attitude. Experience working independently and as part of a team. A genuine interest in developing your technical knowledge and growing into broader infrastructure and platform technologies over time. Technical skills: Strong knowledge of PC hardware, including high-performance workstations, peripherals, graphics cards, and drivers. Experience building, diagnosing, and repairing desktop hardware. Experience supporting Microsoft Windows environments. Experience supporting Microsoft Office / Microsoft 365 productivity tools. Basic networking knowledge. Familiarity with service desk or ticketing systems. Desirable: Experience supporting game development, creative studios, or other high-performance user environments. Familiarity with the challenges of supporting specialist or performance-sensitive workstation setups. Experience with Active Directory, Entra, or other identity management tools. Experience with service desk software and asset management processes. Experience supporting AV equipment, meeting room systems, and collaboration technology, such as Q-SYS. An interest in games, games technology, or PC hardware. What we can offer: Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Enhanced Private Pension Scheme Private Medical Insurance Group Life Assurance Competitive holiday + studio wide closures in summer and winter Gym Membership Allowance Free Eye Tests Free on-site parking Electric Car Scheme Season Ticket Loans
Senior IT Support Specialist - Stratford-upon-Avon based
Vaco Recruiter Services Stratford-upon-avon, Warwickshire
As a Senior IT Support Specialist, you will be responsible for supporting end-users of a rapidly growing international SaaS provider. A Senior IT Support Specialist will contribute to all of the general responsibilities of the IT department and the specific responsibilities within the remit of support that are applicable to this role using their own skills and experience. Duties and Responsibilities Monitor IT support tickets, responding to tickets or assigning to the team as appropriate. Provide technical support to end-users via tickets, phone, email, or in person. Diagnose and resolve technical issues related to hardware, software, and network systems. Procurement and provisioning of computer equipment. Install and configure computer hardware and software (inclusive of SaaS). Maintain and upgrade computer systems. End-user account administration and configuration. Troubleshoot network and connectivity issues. Provide training and technical guidance to end-users. Maintain documentation of technical processes and procedures. Monitor and maintain IT inventory and asset management. Collaborate with other IT staff members to ensure the smooth operation of systems. Conduct research to identify new technologies and best practices for improving IT operations. Running and contributing to proactive complex discreet IT projects. Mentorship of more junior team members and assist with their skills development. Working closely with other team functions, seniors, and management. Performing IT inductions to new hires independently. Evangelise IT services when interacting with other functions. Knowledge, Skills, and Abilities (KSAs) Strong problem-solving skills and ability to prioritise and manage multiple tasks simultaneously. High standard of written communication. Proven project management skills. Ability to communicate clearly with non-technical users. Ability to work independently or as part of a team - Receives little instruction on day-to-day work and general instructions on new assignments. Adaptable to changing technologies and possess a strong customer service mindset. Knowledge of Risk Management principles and ISO 27001 best practices. Understanding of compliance control environments. Understanding of CIS best practice principles. Knowledge of Microsoft technologies such as Active Directory, Microsoft 365, and MS Teams. Required Education and Experience At least six years' experience as a senior IT support professional. A degree in IT, Computing, Computer Science, or another relevant subject. Experience working in a fast-paced and dynamic environment, providing quick responses while maintaining quality and accuracy. Experience supporting executive and high-level team members. Experience in supporting both macOS and Windows users. Experience in SaaS product administration (e.g. Zoom, Salesforce).
11/05/2026
Full time
As a Senior IT Support Specialist, you will be responsible for supporting end-users of a rapidly growing international SaaS provider. A Senior IT Support Specialist will contribute to all of the general responsibilities of the IT department and the specific responsibilities within the remit of support that are applicable to this role using their own skills and experience. Duties and Responsibilities Monitor IT support tickets, responding to tickets or assigning to the team as appropriate. Provide technical support to end-users via tickets, phone, email, or in person. Diagnose and resolve technical issues related to hardware, software, and network systems. Procurement and provisioning of computer equipment. Install and configure computer hardware and software (inclusive of SaaS). Maintain and upgrade computer systems. End-user account administration and configuration. Troubleshoot network and connectivity issues. Provide training and technical guidance to end-users. Maintain documentation of technical processes and procedures. Monitor and maintain IT inventory and asset management. Collaborate with other IT staff members to ensure the smooth operation of systems. Conduct research to identify new technologies and best practices for improving IT operations. Running and contributing to proactive complex discreet IT projects. Mentorship of more junior team members and assist with their skills development. Working closely with other team functions, seniors, and management. Performing IT inductions to new hires independently. Evangelise IT services when interacting with other functions. Knowledge, Skills, and Abilities (KSAs) Strong problem-solving skills and ability to prioritise and manage multiple tasks simultaneously. High standard of written communication. Proven project management skills. Ability to communicate clearly with non-technical users. Ability to work independently or as part of a team - Receives little instruction on day-to-day work and general instructions on new assignments. Adaptable to changing technologies and possess a strong customer service mindset. Knowledge of Risk Management principles and ISO 27001 best practices. Understanding of compliance control environments. Understanding of CIS best practice principles. Knowledge of Microsoft technologies such as Active Directory, Microsoft 365, and MS Teams. Required Education and Experience At least six years' experience as a senior IT support professional. A degree in IT, Computing, Computer Science, or another relevant subject. Experience working in a fast-paced and dynamic environment, providing quick responses while maintaining quality and accuracy. Experience supporting executive and high-level team members. Experience in supporting both macOS and Windows users. Experience in SaaS product administration (e.g. Zoom, Salesforce).
Team Supervisor (Facilities)
Landmarcsolutions Pirbright, Surrey
# Team Supervisor (Facilities) Job Introduction Team Supervisor - Facilities (Brunswick Camp and Bramley Training Area) Ready to lead, inspire and make a real difference every day?We're looking for an experienced and motivated Team Supervisor to join our fast paced and essential Facilities Management operation at Brunswick Camp. This is a fantastic opportunity for a hands on leader who enjoys problem solving, motivating teams and delivering high quality services in a dynamic, community focused environment.Brunswick Camp is a busy, operational site requiring high standards, strong organisation and a proactive approach. If you thrive on responsibility, enjoy variety and take pride in maintaining safe, well run facilities that support the people who live and work on site, we'd love to hear from you. What You'll Be Doing As a Team Supervisor, you'll be at the heart of facilities delivery at Brunswick Camp, ensuring smooth day to day operations while supporting and developing your team. Your key responsibilities will include: Leading and supervising facilities team members to deliver an efficient, high quality service across the camp Motivating, mentoring and coaching staff to achieve and exceed performance standards Creating a positive, collaborative working environment through clear communication and visible leadership Overseeing Planned Preventative Maintenance (PPM) and Reactive Maintenance activities, ensuring compliance and timely completion Managing accommodation and camp allocations using the Bookings Management System Ensuring Health & Safety standards are upheld across all camp facilities Maintaining accurate records and ensuring effective use and control of equipment and resources What You'll Bring Essential Knowledge Strong working knowledge of Health & Safety regulations Understanding of COSHH requirements Essential Skills & Qualifications Proven experience in a supervisory or team leading role Strong organisational skills with the ability to prioritise in a busy, operational environment Confident using IT systems and digital tools Excellent attention to detail with accurate record keeping skills Ability to plan workloads effectively and manage multiple priorities Good standard of English and Maths Full UK Driving License (essential due to the remote camp location and travel requirements) Desirable Experience Experience using a Bookings Management System or similar software Experience using CAFM systems Experience in work order management, including allocations Health & Safety qualification such as IOSH Managing Safely Who We're Looking For You'll be a proactive, approachable leader who leads by example and is comfortable working within a camp setting. You'll take pride in maintaining standards, supporting your team and ensuring Brunswick Camp runs safely, smoothly and efficiently. Your ability to build strong working relationships and stay calm under pressure will be key to success. Why Join Us? A key leadership role on an active and varied operational camp A hands on Facilities role with real responsibility and visibility The opportunity to develop your leadership and technical skills A supportive team environment that values professionalism, teamwork and high standards Ready to take the next step? Apply now and become part of the Facilities Management team at Brunswick Camp, where your leadership, organisation and commitment to excellence truly matter. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility. Other Amazing Benefits Reward Gateway Benefit Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development: Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies: Supporting you during life's important moments. Sick Pay: Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.Apply+ Leaflet OpenStreetMap contributors Team Supervisor (Facilities) Salary £32,663.75 - £37,688.96 (DOE) Plus Excellent Benefits Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 20 May, 2026 Job Category Coordinator Business Unit Operations Location Brunswick Camp, Pirbright, Surrey, United Kingdom Posted on 6 May, 2026
11/05/2026
Full time
# Team Supervisor (Facilities) Job Introduction Team Supervisor - Facilities (Brunswick Camp and Bramley Training Area) Ready to lead, inspire and make a real difference every day?We're looking for an experienced and motivated Team Supervisor to join our fast paced and essential Facilities Management operation at Brunswick Camp. This is a fantastic opportunity for a hands on leader who enjoys problem solving, motivating teams and delivering high quality services in a dynamic, community focused environment.Brunswick Camp is a busy, operational site requiring high standards, strong organisation and a proactive approach. If you thrive on responsibility, enjoy variety and take pride in maintaining safe, well run facilities that support the people who live and work on site, we'd love to hear from you. What You'll Be Doing As a Team Supervisor, you'll be at the heart of facilities delivery at Brunswick Camp, ensuring smooth day to day operations while supporting and developing your team. Your key responsibilities will include: Leading and supervising facilities team members to deliver an efficient, high quality service across the camp Motivating, mentoring and coaching staff to achieve and exceed performance standards Creating a positive, collaborative working environment through clear communication and visible leadership Overseeing Planned Preventative Maintenance (PPM) and Reactive Maintenance activities, ensuring compliance and timely completion Managing accommodation and camp allocations using the Bookings Management System Ensuring Health & Safety standards are upheld across all camp facilities Maintaining accurate records and ensuring effective use and control of equipment and resources What You'll Bring Essential Knowledge Strong working knowledge of Health & Safety regulations Understanding of COSHH requirements Essential Skills & Qualifications Proven experience in a supervisory or team leading role Strong organisational skills with the ability to prioritise in a busy, operational environment Confident using IT systems and digital tools Excellent attention to detail with accurate record keeping skills Ability to plan workloads effectively and manage multiple priorities Good standard of English and Maths Full UK Driving License (essential due to the remote camp location and travel requirements) Desirable Experience Experience using a Bookings Management System or similar software Experience using CAFM systems Experience in work order management, including allocations Health & Safety qualification such as IOSH Managing Safely Who We're Looking For You'll be a proactive, approachable leader who leads by example and is comfortable working within a camp setting. You'll take pride in maintaining standards, supporting your team and ensuring Brunswick Camp runs safely, smoothly and efficiently. Your ability to build strong working relationships and stay calm under pressure will be key to success. Why Join Us? A key leadership role on an active and varied operational camp A hands on Facilities role with real responsibility and visibility The opportunity to develop your leadership and technical skills A supportive team environment that values professionalism, teamwork and high standards Ready to take the next step? Apply now and become part of the Facilities Management team at Brunswick Camp, where your leadership, organisation and commitment to excellence truly matter. Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder. Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility. Other Amazing Benefits Reward Gateway Benefit Scheme : Unlock exclusive discounts and savings for you and your family. Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development: Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies: Supporting you during life's important moments. Sick Pay: Sick pay starts after just 6 months of service.At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.Apply+ Leaflet OpenStreetMap contributors Team Supervisor (Facilities) Salary £32,663.75 - £37,688.96 (DOE) Plus Excellent Benefits Frequency Annual Job Reference landmarc/TP/58/ Contract Type Permanent Closing Date 20 May, 2026 Job Category Coordinator Business Unit Operations Location Brunswick Camp, Pirbright, Surrey, United Kingdom Posted on 6 May, 2026
IT Engineer
Luxfer MEL Technologies - UK Swinton, Manchester
IT Engineer Location: Swinton, Manchester (on site) Department: Information Technology Reports to: Service Delivery Specialist Hours: 37 hours per week (10am-6pm onsite, with flexibility) The opportunity Luxfer MEL Technologies is looking for a motivated IT Engineer to join our Information Technology team in Manchester. This role is ideal for a self starter who enjoys hands on IT work, takes ownership of problems, and is keen to develop their career in a secure, regulated, and technically interesting environment. You'll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongside day to day support, you'll contribute to continuous improvement of our IT services, processes, and user experience. What you'll be doing Providing first and second line IT support for hardware, software, and user issues Troubleshooting and resolving incidents efficiently, escalating where appropriate Supporting users with systems, policies, and procedures across office and production environments Administering user accounts, permissions, and access controls Installing, configuring, and supporting workstations, meeting room technology, network equipment, and cabling Supporting endpoint management, monitoring, and security platforms Carrying out routine system maintenance, monitoring, and health checks Maintaining accurate asset registers, service records, and technical documentation Creating and maintaining knowledge base articles and standard operating procedures Providing remote support and occasional travel to US facilities when required Managing authorised access to CCTV systems and recorded footage in line with company policy, data protection, and audit requirements Actively contributing to improvements in IT services, processes, and user experience What we're looking for We're looking for someone with the right mindset as well as technical capability. You don't need to tick every box on day one - we value curiosity, integrity, and a willingness to learn. 5 GCSEs (or equivalent) at grade C/4 including English and Mathematics Formal IT qualification or equivalent hands on IT experience Experience supporting Windows desktop environments and Microsoft Office Customer facing IT support experience Strong troubleshooting and diagnostic skills Clear written and verbal communication High levels of discretion when handling sensitive or security related information Working knowledge of Microsoft Office 365 Ecosystem and service provisioning Exchange, Teams, SharePoint, Intune, Entra ID Licensing management Networking fundamentals (TCP/IP, DNS, DHCP) Active Directory, Windows Server and Group Policy Endpoint security principles and threat awareness Windows Autopilot and OS deployment Working pattern and flexibility 37 hours per week On site working required (10am-6pm) Flexibility to support incidents or maintenance outside standard hours when needed Occasional travel to the United States may be required; the role supports confidential and security sensitive work Our values This role requires a strong commitment to Luxfer's core values: Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development. We're looking for someone who will live these values day to day- supporting colleagues, taking ownership, and continuously improving how we work. Why join Luxfer? Competitive salary and benefits package A stable, technically challenging environment with real world impact Exposure to both corporate and manufacturing IT Opportunities to build breadth and depth in your IT skillset A team that values professionalism, improvement, and developing people A role where initiative is encouraged and recognised If you're proactive, reliable, and ready to take the next step in your IT career, we'd love to hear from you. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to request that your application be considered under the terms of our Guaranteed Interview Scheme, please explicitly state so in your CV and/or accompanying cover letter.
11/05/2026
Full time
IT Engineer Location: Swinton, Manchester (on site) Department: Information Technology Reports to: Service Delivery Specialist Hours: 37 hours per week (10am-6pm onsite, with flexibility) The opportunity Luxfer MEL Technologies is looking for a motivated IT Engineer to join our Information Technology team in Manchester. This role is ideal for a self starter who enjoys hands on IT work, takes ownership of problems, and is keen to develop their career in a secure, regulated, and technically interesting environment. You'll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongside day to day support, you'll contribute to continuous improvement of our IT services, processes, and user experience. What you'll be doing Providing first and second line IT support for hardware, software, and user issues Troubleshooting and resolving incidents efficiently, escalating where appropriate Supporting users with systems, policies, and procedures across office and production environments Administering user accounts, permissions, and access controls Installing, configuring, and supporting workstations, meeting room technology, network equipment, and cabling Supporting endpoint management, monitoring, and security platforms Carrying out routine system maintenance, monitoring, and health checks Maintaining accurate asset registers, service records, and technical documentation Creating and maintaining knowledge base articles and standard operating procedures Providing remote support and occasional travel to US facilities when required Managing authorised access to CCTV systems and recorded footage in line with company policy, data protection, and audit requirements Actively contributing to improvements in IT services, processes, and user experience What we're looking for We're looking for someone with the right mindset as well as technical capability. You don't need to tick every box on day one - we value curiosity, integrity, and a willingness to learn. 5 GCSEs (or equivalent) at grade C/4 including English and Mathematics Formal IT qualification or equivalent hands on IT experience Experience supporting Windows desktop environments and Microsoft Office Customer facing IT support experience Strong troubleshooting and diagnostic skills Clear written and verbal communication High levels of discretion when handling sensitive or security related information Working knowledge of Microsoft Office 365 Ecosystem and service provisioning Exchange, Teams, SharePoint, Intune, Entra ID Licensing management Networking fundamentals (TCP/IP, DNS, DHCP) Active Directory, Windows Server and Group Policy Endpoint security principles and threat awareness Windows Autopilot and OS deployment Working pattern and flexibility 37 hours per week On site working required (10am-6pm) Flexibility to support incidents or maintenance outside standard hours when needed Occasional travel to the United States may be required; the role supports confidential and security sensitive work Our values This role requires a strong commitment to Luxfer's core values: Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development. We're looking for someone who will live these values day to day- supporting colleagues, taking ownership, and continuously improving how we work. Why join Luxfer? Competitive salary and benefits package A stable, technically challenging environment with real world impact Exposure to both corporate and manufacturing IT Opportunities to build breadth and depth in your IT skillset A team that values professionalism, improvement, and developing people A role where initiative is encouraged and recognised If you're proactive, reliable, and ready to take the next step in your IT career, we'd love to hear from you. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to request that your application be considered under the terms of our Guaranteed Interview Scheme, please explicitly state so in your CV and/or accompanying cover letter.
Software Asset Manager - Governance & Optimisation (Hybrid)
Arnold Clark Group
Arnold Clark Group is seeking an experienced Software Asset Manager to join its Digital team. The role is hybrid, with responsibilities including governance of software licenses, managing supplier relationships, and leading a team of SAM Analysts. This position requires proven expertise in Software Asset Management, strong understanding of licensing models including enterprise and SaaS, and experience with audits and contract renewals. The company offers 33 days holiday, generous retail discounts, and private healthcare.
11/05/2026
Full time
Arnold Clark Group is seeking an experienced Software Asset Manager to join its Digital team. The role is hybrid, with responsibilities including governance of software licenses, managing supplier relationships, and leading a team of SAM Analysts. This position requires proven expertise in Software Asset Management, strong understanding of licensing models including enterprise and SaaS, and experience with audits and contract renewals. The company offers 33 days holiday, generous retail discounts, and private healthcare.
IT Helpdesk & Security Engineer (12-month FTC) - Sports Interactive (Stratford) - 5 days in-office
SEGA
IT Helpdesk & Security Engineer (12-month FTC) - Sports Interactive (Stratford) - 5 days in-office Location: Here East, Queen Elizabeth Olympic Park, London, E15 2GW As an IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Sports Interactive (Stratford), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder to shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artefacts to support DFIR investigations. Support phishing triage and response, including reviewing user reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome! You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making SEGA the best it can be.
11/05/2026
Full time
IT Helpdesk & Security Engineer (12-month FTC) - Sports Interactive (Stratford) - 5 days in-office Location: Here East, Queen Elizabeth Olympic Park, London, E15 2GW As an IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Sports Interactive (Stratford), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder to shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artefacts to support DFIR investigations. Support phishing triage and response, including reviewing user reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome! You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making SEGA the best it can be.
Digital Engineering Manager
Vinci Construction Management Limited Wakefield, Yorkshire
Overview VINCI Building seek to appoint a Digital Engineering Manager who will bring their skills & expertise to support our business unit in creating digital representations of built assets from design through to construction delivery of projects. In this role, you will: Support the development of the divisional strategy, agree the implementation targets and timelines and actively assist in the deployment of Digital Engineering technologies, in conjunction with the Senior Management Team. Produce and maintain a learning programme for the development of the Design Management Team's skills in all aspects of Digital Engineering. Monitor the implementation and application of the divisional BIM procedures, processes and plans. Undertake quality assurance audits on third party involved, at regional level. Manage Digital Engineering team on the project. Fulfil information management responsibilities on the project. Specific Tasks & Responsibilities: Provide support to Lead Digital Engineer during BIM Kitemark accreditation. Responsible for digital collaboration platform at regional level (BIMcollab). Support Digital Engineers in their day to day job, providing training and guidance. Produce standard BIM guidance documents and templates outlining the divisions approach, procedures and standards. Promote the use of Digital Engineering technologies. Provide up to date advice on all new Digital Engineering technologies and tools. Propose, develop and support potential business benefits that can be derived through the utilisation of current and future Digital Engineering technologies. Support Pre construction team defining Project Digital strategy during tender stage. Provide updates to the regional team to the divisional Digital Engineering procedures, processes and plans to align with any newly adopted Digital technologies and/or tools. Manage and maintain, in conjunction with VINCI IT, the procurement and application of approved software. Develop the competencies of Design and Construction Team in the application and use of all approved BIM software. Develop the application and use of 4D and 5D BIM. Establish and control the BIM Assessment data for all primary, secondary and specialist subcontract designers. Conduct quality assurance audits on third party BIM and notify the project teams of all non compliances. Provide periodic management reports on all projects utilising Digital Engineering technologies. Assist, where appropriate, VCUK's clients in the establishment and compilation of Employer's Information Requirements that are aligned to their Facilities Management capabilities. Provide assistance and guidance to the Design Management Team on: the application, use and management of Building Information Models the interpretation, development and compliance of Employer's Information Requirements (EIR) the extraction and compilation of Asset Data and production of COBie type spreadsheets the preparation of project specific BIM Execution Plans and associated supporting documents the implementation of clash detection reviews across multi discipline BIM models Provide assistance and guidance to the Document Control / Information Management Team on the creation and management of project workflows and the storage of model files within the Common Data Environment. Validate and approve AIM at delivery stage, provide also regular check during construction stage to ensure models maturity level. Provide standard Digital Engineering training modules, including demonstration led training in the application and delivery of BIM industry standards (ISO19650 1, ISO19650 2, ISO19650 3, BS 1192 4:2014, ISO19650:5). Support the Lead Digital Engineer to deliver training to Senior Management team. Provide technical advice, where agreed, to client design, project and Facility Management teams on the determination, compilation and application of BIM asset data. Working knowledge and understanding of: ISO19650 1, ISO19650 2, ISO19650 3, BS 1192 4:2014, ISO19650:5. IFC and other commonly used data exchange formats. Viewpoint for Projects. Autodesk (Revit, AutoCAD, Navisworks Manager). Solibri Office. Synchro. BIMcollab (or similar collaboration platform) Benefits VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. Equal Opportunity and Reasonable Adjustments Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building encourages job applications from all and commits to equity of opportunity and fair treatment of all current and potential employees.
11/05/2026
Full time
Overview VINCI Building seek to appoint a Digital Engineering Manager who will bring their skills & expertise to support our business unit in creating digital representations of built assets from design through to construction delivery of projects. In this role, you will: Support the development of the divisional strategy, agree the implementation targets and timelines and actively assist in the deployment of Digital Engineering technologies, in conjunction with the Senior Management Team. Produce and maintain a learning programme for the development of the Design Management Team's skills in all aspects of Digital Engineering. Monitor the implementation and application of the divisional BIM procedures, processes and plans. Undertake quality assurance audits on third party involved, at regional level. Manage Digital Engineering team on the project. Fulfil information management responsibilities on the project. Specific Tasks & Responsibilities: Provide support to Lead Digital Engineer during BIM Kitemark accreditation. Responsible for digital collaboration platform at regional level (BIMcollab). Support Digital Engineers in their day to day job, providing training and guidance. Produce standard BIM guidance documents and templates outlining the divisions approach, procedures and standards. Promote the use of Digital Engineering technologies. Provide up to date advice on all new Digital Engineering technologies and tools. Propose, develop and support potential business benefits that can be derived through the utilisation of current and future Digital Engineering technologies. Support Pre construction team defining Project Digital strategy during tender stage. Provide updates to the regional team to the divisional Digital Engineering procedures, processes and plans to align with any newly adopted Digital technologies and/or tools. Manage and maintain, in conjunction with VINCI IT, the procurement and application of approved software. Develop the competencies of Design and Construction Team in the application and use of all approved BIM software. Develop the application and use of 4D and 5D BIM. Establish and control the BIM Assessment data for all primary, secondary and specialist subcontract designers. Conduct quality assurance audits on third party BIM and notify the project teams of all non compliances. Provide periodic management reports on all projects utilising Digital Engineering technologies. Assist, where appropriate, VCUK's clients in the establishment and compilation of Employer's Information Requirements that are aligned to their Facilities Management capabilities. Provide assistance and guidance to the Design Management Team on: the application, use and management of Building Information Models the interpretation, development and compliance of Employer's Information Requirements (EIR) the extraction and compilation of Asset Data and production of COBie type spreadsheets the preparation of project specific BIM Execution Plans and associated supporting documents the implementation of clash detection reviews across multi discipline BIM models Provide assistance and guidance to the Document Control / Information Management Team on the creation and management of project workflows and the storage of model files within the Common Data Environment. Validate and approve AIM at delivery stage, provide also regular check during construction stage to ensure models maturity level. Provide standard Digital Engineering training modules, including demonstration led training in the application and delivery of BIM industry standards (ISO19650 1, ISO19650 2, ISO19650 3, BS 1192 4:2014, ISO19650:5). Support the Lead Digital Engineer to deliver training to Senior Management team. Provide technical advice, where agreed, to client design, project and Facility Management teams on the determination, compilation and application of BIM asset data. Working knowledge and understanding of: ISO19650 1, ISO19650 2, ISO19650 3, BS 1192 4:2014, ISO19650:5. IFC and other commonly used data exchange formats. Viewpoint for Projects. Autodesk (Revit, AutoCAD, Navisworks Manager). Solibri Office. Synchro. BIMcollab (or similar collaboration platform) Benefits VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. Equal Opportunity and Reasonable Adjustments Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building encourages job applications from all and commits to equity of opportunity and fair treatment of all current and potential employees.
Staff Software Engineer, Core Canvas
Mural!
ABOUT THE TEAM The Canvas Core team builds and maintains the foundational platform that powers Mural's visual thinking experience. This includes the infinite canvas, key editor components, document editing behaviors, asset management, real-time collaboration, and the systems that enable fast, reliable, and intuitive interaction on the canvas. We're also responsible for the Mural UI, the real-time message protocol that enables seamless remote collaboration, and the developer-friendly APIs that internal teams use to build features like diagramming, workshops, presentations, integrations, and AI-enabled product capabilities. Our mission is to ensure the Mural editor is fast, reliable, intuitive, and easy to build on. We prioritize performance, simplicity, developer experience, and platform quality, enabling teams across the company to ship quickly and safely on top of Canvas Core. YOUR MISSION As a Staff Software Engineer, you'll play a key role in shaping the technical direction of the Canvas platform and ensuring the Mural editor is reliable, high-performing, and intuitive for our users. You'll help design and maintain the systems that power real-time collaboration, shared document editing, spatial interactions, rendering and interaction performance, asset management, developer APIs, and AI-enabled product capabilities across the Mural editor. Your role will be to reduce platform complexity, improve the quality and speed of Canvas development, and help teams ship high-quality editor experiences quickly and safely. You'll partner closely with Product, Design, Engineering, and other stakeholders to turn ambiguous product and platform problems into high-quality technical solutions. Staff Engineers at Mural lead, design, and implement complex technical projects that affect multiple teams. They contribute to team, department, and company-wide engineering standards, processes, and culture, and provide mentorship and support for other engineers. WHAT YOU'LL DO Lead new Canvas platform capabilities and improvements from early problem definition through prototyping, implementation, release, measurement, and iteration Partner with Product and Design to shape high-quality user experiences, balancing pragmatic technical delivery with long term platform needs Architect and build flexible, maintainable Canvas platform systems, with accountability for quality, performance, reliability, and developer experience Design and evolve developer friendly APIs, service boundaries, and platform contracts that internal teams can build on quickly and safely Use AI assisted tools and agentic workflows as part of your engineering practice to prototype, implement, test, document, and measure work effectively Elevate the team's skills and knowledge through technical design reviews, demos, code reviews, mentoring, and improvements to team, department, and company wide engineering standards, processes, and culture Build and evolve complex canvas systems with rich document and object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, and selection mechanics Work on large scale concurrent and real time collaboration systems that keep shared documents synchronized across users, designing for event ordering, latency, conflict handling, and failure mode management Design, build, and integrate AI enabled product capabilities where they intersect with the canvas, document model, real time collaboration systems, or developer platform Improve performance through profiling, bottleneck analysis, architectural simplification, targeted optimization, and moving expensive work out of critical interaction paths so systems remain responsive as document complexity and user activity scale WHAT YOU'LL BRING Fluency in modern JavaScript/TypeScript, with familiarity in React, Node.js, or comparable modern frameworks 10+ years building and shipping large scale production software as part of an agile engineering team Systems architecture judgment, with a track record of delivering scalable, reliable, high performance systems and developer facing abstractions that balance simplicity, developer experience, and long term maintainability Experience designing clean API contracts and service boundaries, including thoughtful data models, versioning, validation, error handling, documentation, and long term maintainability 3+ years building distributed, concurrent, or real time systems, such as collaboration tools, MMO games, shared state systems, messaging protocols, or other low latency user experiences, with depth in synchronization, consistency, event ordering, latency, failure modes, and performance trade offs Strong background architecting complex systems with rich object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, selection mechanics, and performance sensitive user interactions A track record of building or integrating AI enabled product capabilities in production, such as intelligent editing, automation, recommendations, semantic document understanding, or collaboration features powered by AI Performance optimization expertise, including profiling, bottleneck analysis, memory and CPU efficiency, latency reduction, and responsiveness as document complexity and user activity scale Familiarity with parallel processing, off main thread architectures, rendering pipelines, background computation, or other multithreaded systems is a plus A practical, outcome oriented approach to AI driven development practices, including using AI assisted tools and agentic workflows to prototype, implement, test, document, and measure engineering work Proven technical project leadership, including planning and delivering new systems and features iteratively with a focus on customer value Communication and collaboration skills, with a low ego approach to working with Product, Design, and Engineering, and the ability to lead technical discussions, influence technical direction, mentor engineers, work cross team, and contribute to engineering standards, processes, and culture Comfort operating in high growth, fast paced environments or scale ups is a plus Equal Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
11/05/2026
Full time
ABOUT THE TEAM The Canvas Core team builds and maintains the foundational platform that powers Mural's visual thinking experience. This includes the infinite canvas, key editor components, document editing behaviors, asset management, real-time collaboration, and the systems that enable fast, reliable, and intuitive interaction on the canvas. We're also responsible for the Mural UI, the real-time message protocol that enables seamless remote collaboration, and the developer-friendly APIs that internal teams use to build features like diagramming, workshops, presentations, integrations, and AI-enabled product capabilities. Our mission is to ensure the Mural editor is fast, reliable, intuitive, and easy to build on. We prioritize performance, simplicity, developer experience, and platform quality, enabling teams across the company to ship quickly and safely on top of Canvas Core. YOUR MISSION As a Staff Software Engineer, you'll play a key role in shaping the technical direction of the Canvas platform and ensuring the Mural editor is reliable, high-performing, and intuitive for our users. You'll help design and maintain the systems that power real-time collaboration, shared document editing, spatial interactions, rendering and interaction performance, asset management, developer APIs, and AI-enabled product capabilities across the Mural editor. Your role will be to reduce platform complexity, improve the quality and speed of Canvas development, and help teams ship high-quality editor experiences quickly and safely. You'll partner closely with Product, Design, Engineering, and other stakeholders to turn ambiguous product and platform problems into high-quality technical solutions. Staff Engineers at Mural lead, design, and implement complex technical projects that affect multiple teams. They contribute to team, department, and company-wide engineering standards, processes, and culture, and provide mentorship and support for other engineers. WHAT YOU'LL DO Lead new Canvas platform capabilities and improvements from early problem definition through prototyping, implementation, release, measurement, and iteration Partner with Product and Design to shape high-quality user experiences, balancing pragmatic technical delivery with long term platform needs Architect and build flexible, maintainable Canvas platform systems, with accountability for quality, performance, reliability, and developer experience Design and evolve developer friendly APIs, service boundaries, and platform contracts that internal teams can build on quickly and safely Use AI assisted tools and agentic workflows as part of your engineering practice to prototype, implement, test, document, and measure work effectively Elevate the team's skills and knowledge through technical design reviews, demos, code reviews, mentoring, and improvements to team, department, and company wide engineering standards, processes, and culture Build and evolve complex canvas systems with rich document and object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, and selection mechanics Work on large scale concurrent and real time collaboration systems that keep shared documents synchronized across users, designing for event ordering, latency, conflict handling, and failure mode management Design, build, and integrate AI enabled product capabilities where they intersect with the canvas, document model, real time collaboration systems, or developer platform Improve performance through profiling, bottleneck analysis, architectural simplification, targeted optimization, and moving expensive work out of critical interaction paths so systems remain responsive as document complexity and user activity scale WHAT YOU'LL BRING Fluency in modern JavaScript/TypeScript, with familiarity in React, Node.js, or comparable modern frameworks 10+ years building and shipping large scale production software as part of an agile engineering team Systems architecture judgment, with a track record of delivering scalable, reliable, high performance systems and developer facing abstractions that balance simplicity, developer experience, and long term maintainability Experience designing clean API contracts and service boundaries, including thoughtful data models, versioning, validation, error handling, documentation, and long term maintainability 3+ years building distributed, concurrent, or real time systems, such as collaboration tools, MMO games, shared state systems, messaging protocols, or other low latency user experiences, with depth in synchronization, consistency, event ordering, latency, failure modes, and performance trade offs Strong background architecting complex systems with rich object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, selection mechanics, and performance sensitive user interactions A track record of building or integrating AI enabled product capabilities in production, such as intelligent editing, automation, recommendations, semantic document understanding, or collaboration features powered by AI Performance optimization expertise, including profiling, bottleneck analysis, memory and CPU efficiency, latency reduction, and responsiveness as document complexity and user activity scale Familiarity with parallel processing, off main thread architectures, rendering pipelines, background computation, or other multithreaded systems is a plus A practical, outcome oriented approach to AI driven development practices, including using AI assisted tools and agentic workflows to prototype, implement, test, document, and measure engineering work Proven technical project leadership, including planning and delivering new systems and features iteratively with a focus on customer value Communication and collaboration skills, with a low ego approach to working with Product, Design, and Engineering, and the ability to lead technical discussions, influence technical direction, mentor engineers, work cross team, and contribute to engineering standards, processes, and culture Comfort operating in high growth, fast paced environments or scale ups is a plus Equal Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Strategic BIM & Digital Engineering Lead (Remote)
Vinci Construction Management Limited Wakefield, Yorkshire
Vinci Construction Management Limited in Wakefield is looking for a Digital Engineering Manager to support the development of Digital Engineering technologies. Your role will involve managing a team, developing BIM processes, and ensuring the implementation of digital representation of built assets. The ideal candidate has a strong background in quality assurance, project management, and digital engineering technologies. Flexible working arrangements are available.
11/05/2026
Full time
Vinci Construction Management Limited in Wakefield is looking for a Digital Engineering Manager to support the development of Digital Engineering technologies. Your role will involve managing a team, developing BIM processes, and ensuring the implementation of digital representation of built assets. The ideal candidate has a strong background in quality assurance, project management, and digital engineering technologies. Flexible working arrangements are available.
Private Client Partner
Buckles Solicitors LLP
Buckles Law is an award winning firm that provides world class client experience and services on a comprehensive range of legal services to both businesses and individuals in the UK and internationally. We hold the LawNet Mark of Excellence, are Investor in People Gold accredited, and are a certified B Corporation, reflecting our commitment to excellence, people and responsible business practices. We are delighted to recruit an experienced Private Client Partner to join our highly successful and dynamic team in Central London. This full time, permanent opportunity is ideal for an accomplished Private Client lawyer with c.11+ years' PQE who is looking to work at the forefront of the market, advising on high value, complex private client matters. About the Private Client Partner role You will be joining a high performing, forward thinking and collaborative Private Client practice, renowned for delivering exceptional advice to a sophisticated client base. The role offers access to consistently excellent quality work and the opportunity to play a meaningful role in the continued growth and strategic development of the team. The position will involve relationship led work, business development activity and external engagement, and as such some travel and occasional out of hours working will be required for client meetings, training and networking. This is an exciting opportunity for a senior Private Client lawyer seeking both high calibre work and genuine influence within an ambitious partnership. Responsibilities of a Private Client Partner Role Overview & Team Contribution Report directly to the Head of Department. Act as an integral member of the Private Client team, delivering agreed matters, sourcing new opportunities, and supporting the overall profile and success of the team. Undertake work in a commercially effective manner, aligned with departmental and firm objectives. Legal & Technical Delivery Manage matters efficiently with minimal supervision, meeting agreed targets for fees, chargeable hours, and performance. Provide high quality legal advice across the full range of Private Client matters, including: Inheritance Tax (IHT) planning, including UHNW and HNW clients and multi jurisdictional assets Care Home Fees planning Wills and Lasting Powers of Attorney (LPAs) Estate and Trust Administration Client Care & Relationship Management Deliver consistently high levels of client service and satisfaction. Build, nurture, and maintain strong, long term relationships with clients, referrers, and professional contacts. Business Development & Growth Proactively attract new work in line with departmental needs and the firm's Business Development strategy. Generate, develop, and maintain a network of key introducers and multipliers to support strategic growth, including supporting the London Private Client Partner. Actively participate in and contribute to business development initiatives for your office and the wider firm. Attend networking, business development events, and meetings, including occasional out of hours commitments. Quality, Compliance & Risk Management Adhere to all agreed standards, quality procedures, and management systems, including: Maintaining accurate, well organised files in line with ISO standards Compliance with financial procedures and accounts rules Following departmental and firm wide policies and instructions Collaboration & Supervision Delegate and cross refer work effectively to appropriate colleagues. Assist with the training, professional development, and ongoing growth of junior team members. Professional Development & Flexibility Continuously develop technical and non technical skills to meet evolving client and firm requirements. Demonstrate a commitment to continuous improvement and best practice. Travel as required for client meetings, training, and business development activity. Skills and Experience of a Private Partner Relevant professional qualifications with a minimum of 11 years' PQE in a Private Client setting. Strong technical expertise across a broad caseload including Wills, Trusts, LPAs, Estate Administration, IHT and Care Home Fees planning. Sound knowledge of private and elderly client matters, with excellent communication and client handling skills. Proven ability to support and drive business development, demonstrating innovative and effective BD skills. Proactive, career driven, and able to use initiative to plan, prioritise, and manage workload effectively. A collaborative team player with a hands on, motivational approach, supporting colleagues and wider team success. Professional, measured, and diplomatic, demonstrating integrity, sound judgement, and confidence when dealing with clients and stakeholders. Competencies Excellent business development skills Delivering a quality service Achieve commercial outcomes Deliver at pace Collaborating and partnering Building capability Changing and improving Making effective decisions Reward and Development At Buckles Law, we believe in creating a workplace where our people feel valued, supported, and rewarded. Here's what you can look forward to as part of our team: Generous Annual Leave - enhanced holiday entitlement plus all UK Bank Holidays. Celebrate Your Birthday - a day off on your birthday (or nearest working day). Festive Time Off - additional leave on Christmas Eve (full day) and New Year's Eve (half day PM). Private Healthcare - comprehensive healthcare options for you and your family. Healthcare Cashback Plans - free reclamation of everyday health expenses. Enhanced Pension Scheme - matching up to 5% of your contributions. Buy Extra Holiday - purchase up to five additional days of annual leave each year. Group Life Assurance - life cover worth four times your annual salary. We recognise the success of every employee and work with you to ensure you have what you need to maximise your potential and develop your career. We are an equal opportunity and disability inclusive employer and value diversity across the firm. We do not discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or parental or caring status. Please let us know if you require any reasonable adjustments to be made to the recruitment process. If you would prefer to discuss this confidentially, please email and add the job title in the subject line of the email.
11/05/2026
Full time
Buckles Law is an award winning firm that provides world class client experience and services on a comprehensive range of legal services to both businesses and individuals in the UK and internationally. We hold the LawNet Mark of Excellence, are Investor in People Gold accredited, and are a certified B Corporation, reflecting our commitment to excellence, people and responsible business practices. We are delighted to recruit an experienced Private Client Partner to join our highly successful and dynamic team in Central London. This full time, permanent opportunity is ideal for an accomplished Private Client lawyer with c.11+ years' PQE who is looking to work at the forefront of the market, advising on high value, complex private client matters. About the Private Client Partner role You will be joining a high performing, forward thinking and collaborative Private Client practice, renowned for delivering exceptional advice to a sophisticated client base. The role offers access to consistently excellent quality work and the opportunity to play a meaningful role in the continued growth and strategic development of the team. The position will involve relationship led work, business development activity and external engagement, and as such some travel and occasional out of hours working will be required for client meetings, training and networking. This is an exciting opportunity for a senior Private Client lawyer seeking both high calibre work and genuine influence within an ambitious partnership. Responsibilities of a Private Client Partner Role Overview & Team Contribution Report directly to the Head of Department. Act as an integral member of the Private Client team, delivering agreed matters, sourcing new opportunities, and supporting the overall profile and success of the team. Undertake work in a commercially effective manner, aligned with departmental and firm objectives. Legal & Technical Delivery Manage matters efficiently with minimal supervision, meeting agreed targets for fees, chargeable hours, and performance. Provide high quality legal advice across the full range of Private Client matters, including: Inheritance Tax (IHT) planning, including UHNW and HNW clients and multi jurisdictional assets Care Home Fees planning Wills and Lasting Powers of Attorney (LPAs) Estate and Trust Administration Client Care & Relationship Management Deliver consistently high levels of client service and satisfaction. Build, nurture, and maintain strong, long term relationships with clients, referrers, and professional contacts. Business Development & Growth Proactively attract new work in line with departmental needs and the firm's Business Development strategy. Generate, develop, and maintain a network of key introducers and multipliers to support strategic growth, including supporting the London Private Client Partner. Actively participate in and contribute to business development initiatives for your office and the wider firm. Attend networking, business development events, and meetings, including occasional out of hours commitments. Quality, Compliance & Risk Management Adhere to all agreed standards, quality procedures, and management systems, including: Maintaining accurate, well organised files in line with ISO standards Compliance with financial procedures and accounts rules Following departmental and firm wide policies and instructions Collaboration & Supervision Delegate and cross refer work effectively to appropriate colleagues. Assist with the training, professional development, and ongoing growth of junior team members. Professional Development & Flexibility Continuously develop technical and non technical skills to meet evolving client and firm requirements. Demonstrate a commitment to continuous improvement and best practice. Travel as required for client meetings, training, and business development activity. Skills and Experience of a Private Partner Relevant professional qualifications with a minimum of 11 years' PQE in a Private Client setting. Strong technical expertise across a broad caseload including Wills, Trusts, LPAs, Estate Administration, IHT and Care Home Fees planning. Sound knowledge of private and elderly client matters, with excellent communication and client handling skills. Proven ability to support and drive business development, demonstrating innovative and effective BD skills. Proactive, career driven, and able to use initiative to plan, prioritise, and manage workload effectively. A collaborative team player with a hands on, motivational approach, supporting colleagues and wider team success. Professional, measured, and diplomatic, demonstrating integrity, sound judgement, and confidence when dealing with clients and stakeholders. Competencies Excellent business development skills Delivering a quality service Achieve commercial outcomes Deliver at pace Collaborating and partnering Building capability Changing and improving Making effective decisions Reward and Development At Buckles Law, we believe in creating a workplace where our people feel valued, supported, and rewarded. Here's what you can look forward to as part of our team: Generous Annual Leave - enhanced holiday entitlement plus all UK Bank Holidays. Celebrate Your Birthday - a day off on your birthday (or nearest working day). Festive Time Off - additional leave on Christmas Eve (full day) and New Year's Eve (half day PM). Private Healthcare - comprehensive healthcare options for you and your family. Healthcare Cashback Plans - free reclamation of everyday health expenses. Enhanced Pension Scheme - matching up to 5% of your contributions. Buy Extra Holiday - purchase up to five additional days of annual leave each year. Group Life Assurance - life cover worth four times your annual salary. We recognise the success of every employee and work with you to ensure you have what you need to maximise your potential and develop your career. We are an equal opportunity and disability inclusive employer and value diversity across the firm. We do not discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or parental or caring status. Please let us know if you require any reasonable adjustments to be made to the recruitment process. If you would prefer to discuss this confidentially, please email and add the job title in the subject line of the email.
Briggs Equipment
Workshop Engineer
Briggs Equipment
The Opportunity: Workshop Engineer Contract: Permanent Location: Gwynedd Forklifts,Conwy Depot Established in 1986 to sell, hire, service and repair forklift trucks to the North Wales region and now growing to a multi-site operation with bases in Conwy, North Wales and Oswestry in Shropshire; Gwynedd Forklifts are the biggest material handling and powered access company in Wales. Gwynedd Forklifts has been acquired by The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying. The Impact you will have: The service and maintenance of diesel, LPG and electrical materials handling equipment Fault finding, planned preventative maintenance and pre delivery inspection of forklift trucks Maintaining a clean and orderly working area including common areas Adhering to all health and safety guidelines and workshop rules Completing job cards and ensuring all required parts to complete tasks are ordered What will help you to excel in this role: Experience of working on either; cars, forklifts, plant equipment, cleaning machines, powered access, HGV's or similar. Relevant technical qualification Previous experience within either a workshop or field based position Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload What you can expect from us: Future development and career opportunities Contributory pension scheme Paycare health scheme Profit Share scheme (Business performance related) Discount on shops, cinema, restaurants etc. What's next If you are interested in joining the Gwynedd Forklifts Ltd then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
11/05/2026
Full time
The Opportunity: Workshop Engineer Contract: Permanent Location: Gwynedd Forklifts,Conwy Depot Established in 1986 to sell, hire, service and repair forklift trucks to the North Wales region and now growing to a multi-site operation with bases in Conwy, North Wales and Oswestry in Shropshire; Gwynedd Forklifts are the biggest material handling and powered access company in Wales. Gwynedd Forklifts has been acquired by The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying. The Impact you will have: The service and maintenance of diesel, LPG and electrical materials handling equipment Fault finding, planned preventative maintenance and pre delivery inspection of forklift trucks Maintaining a clean and orderly working area including common areas Adhering to all health and safety guidelines and workshop rules Completing job cards and ensuring all required parts to complete tasks are ordered What will help you to excel in this role: Experience of working on either; cars, forklifts, plant equipment, cleaning machines, powered access, HGV's or similar. Relevant technical qualification Previous experience within either a workshop or field based position Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload What you can expect from us: Future development and career opportunities Contributory pension scheme Paycare health scheme Profit Share scheme (Business performance related) Discount on shops, cinema, restaurants etc. What's next If you are interested in joining the Gwynedd Forklifts Ltd then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
Automation Engineer
Interactive Investor Plc Leeds, Yorkshire
Title: Automation Engineer Location: Hybrid - Leeds - 3 days on site per week, 2 days remote Salary: £40,000-£48,000 About Us interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years, and are now the UK's number one flat fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for pensions, ISAs and investments, along with a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, a highly engaged community of investors, and daily newsletters and insights. Purpose of Role The Automation Engineer will work as part of a dynamic delivery team reporting into the QA Test Team Lead. In this role, the Automation Engineer will ensure the quality and reliability of our software by planning, executing, and reporting on testing across a range of projects-from small enhancements to multi million pound initiatives. Working closely with cross functional teams, they will play a key role in both manual and automated testing across the full software development lifecycle, including design, execution, and maintenance of test cases and scripts. Manual testing will focus on functional, exploratory, usability, and complex scenarios where human judgement adds value, while automation will be applied to regression, integration, and other repeatable test activities to accelerate delivery, improve coverage, and reduce risk. Key Responsibilities Test Planning & Execution Represent QA in Agile and Waterfall delivery models Attend Agile Ceremonies, provide input into test estimates, test approaches, and test completion reports Create, maintain, and execute both manual and automated test cases aligned to project requirements and user stories Conduct risk based testing in line with the overall test strategy Define and input test data into the test environment ensuring accuracy before use Participation in Analysis / Design Review / Solution Design meetings to inform test strategies Work closely with all areas of the business to complete testing on behalf of internal and external customers Support test activities post implementation and during warranty periods Communicate progress to all interested parties within the agreed timescales Quality Assurance & Governance Ensure functional and non functional testing meets both business and technical quality standards Adhere to test governance and use of approved tools (e.g., BrowserStack for test case management, JIRA for defect tracking) Own defect management: logging, tracking, prioritising, and retesting Participate in reviews of requirements, design, and analysis documentation, and coding peer reviews Ensure all code is performant and adheres to security best practices and control standards Tooling & Automation Design, build, and maintain automated test frameworks and scripts using WebdriverIO, Playwright, and Selenium, with JavaScript (Typescript) Develop reusable test components, support CI/CD integration (Jenkins, GitHub Actions), and generate automated reports Execute automated regression packs as part of continuous testing pipelines Maintain subject matter expertise in BrowserStack, Postman, Bruno and other core testing tools, supporting colleagues with system usage Conduct performance and load testing and support the testing of other non functional requirements Continuous Improvement & Collaboration Identify enhancements to testing processes, tooling, and standards Collaborate with internal teams and third parties (e.g., executing brokers, service providers) to ensure quality outcomes Contribute to cross squad or breakaway squad initiatives as required Support internal compliance by ensuring adherence to regulatory standards (e.g., FCA) Mentor and coach manual testers in automation best practices to grow team capability and promote a culture of continuous learning Provide input to solution design, analysis reviews & technical decision making Capabilities Testing Expertise Demonstrable experience of manual testing & software delivery methodologies Demonstrable experience of test strategies, planning, scripting, execution, and reporting Proven hands on experience designing, developing, and maintaining automation frameworks with WebdriverIO, Playwright, and Selenium (JavaScript/TypeScript) Experience with API testing automation using Postman, Bruno, and REST Assured Technical Proficiency Proficient using test tools such as JIRA, BrowserStack, Confluence, Postman Proficient in Microsoft Office applications Solid understanding of systems architecture, microservices, and cloud environments (AWS/Azure/GCP) Demonstrable experience of the software development lifecycle Experience integrating automated testing into CI/CD pipelines Collaboration & Communication Confident communicator across technical and non technical audiences Strong stakeholder management and influencing skills Team player with the ability to work independently under minimal supervision Industry Knowledge Understanding of financial products and services, especially investment and execution only stockbroking Familiarity with regulatory requirements (FCA) and operational risk management Understand current and emerging IT technologies Professional Attributes Resilient under pressure and ability to manage conflicting demands Ability to prioritise effectively and be committed to project implementation Ability to set an example of professionalism through personal attitude Offering a flexible approach to working ISTQB/ISEB certified (Foundation or Advanced level) Extensive testing experience in both Agile and Waterfall methodologies Background in the Financial Services industry Experience of Web and Mobile testing Proven experience managing testing across small and large scale projects Strong analytical and problem solving capabilities Proven Extensive experience in automated testing with WebdriverIO, Playwright, and Selenium, including framework development with JavaScript/TypeScript Experience in test data management and mocking services CI/CD & DevOps: Familiarity with Jenkins, GitHub Actions, Azure DevOps, Docker, Kubernetes Cloud & Microservices: Understanding of AWS, GCP, Azure, containerised testing Benefits Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
11/05/2026
Full time
Title: Automation Engineer Location: Hybrid - Leeds - 3 days on site per week, 2 days remote Salary: £40,000-£48,000 About Us interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years, and are now the UK's number one flat fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for pensions, ISAs and investments, along with a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award winning financial journalists, a highly engaged community of investors, and daily newsletters and insights. Purpose of Role The Automation Engineer will work as part of a dynamic delivery team reporting into the QA Test Team Lead. In this role, the Automation Engineer will ensure the quality and reliability of our software by planning, executing, and reporting on testing across a range of projects-from small enhancements to multi million pound initiatives. Working closely with cross functional teams, they will play a key role in both manual and automated testing across the full software development lifecycle, including design, execution, and maintenance of test cases and scripts. Manual testing will focus on functional, exploratory, usability, and complex scenarios where human judgement adds value, while automation will be applied to regression, integration, and other repeatable test activities to accelerate delivery, improve coverage, and reduce risk. Key Responsibilities Test Planning & Execution Represent QA in Agile and Waterfall delivery models Attend Agile Ceremonies, provide input into test estimates, test approaches, and test completion reports Create, maintain, and execute both manual and automated test cases aligned to project requirements and user stories Conduct risk based testing in line with the overall test strategy Define and input test data into the test environment ensuring accuracy before use Participation in Analysis / Design Review / Solution Design meetings to inform test strategies Work closely with all areas of the business to complete testing on behalf of internal and external customers Support test activities post implementation and during warranty periods Communicate progress to all interested parties within the agreed timescales Quality Assurance & Governance Ensure functional and non functional testing meets both business and technical quality standards Adhere to test governance and use of approved tools (e.g., BrowserStack for test case management, JIRA for defect tracking) Own defect management: logging, tracking, prioritising, and retesting Participate in reviews of requirements, design, and analysis documentation, and coding peer reviews Ensure all code is performant and adheres to security best practices and control standards Tooling & Automation Design, build, and maintain automated test frameworks and scripts using WebdriverIO, Playwright, and Selenium, with JavaScript (Typescript) Develop reusable test components, support CI/CD integration (Jenkins, GitHub Actions), and generate automated reports Execute automated regression packs as part of continuous testing pipelines Maintain subject matter expertise in BrowserStack, Postman, Bruno and other core testing tools, supporting colleagues with system usage Conduct performance and load testing and support the testing of other non functional requirements Continuous Improvement & Collaboration Identify enhancements to testing processes, tooling, and standards Collaborate with internal teams and third parties (e.g., executing brokers, service providers) to ensure quality outcomes Contribute to cross squad or breakaway squad initiatives as required Support internal compliance by ensuring adherence to regulatory standards (e.g., FCA) Mentor and coach manual testers in automation best practices to grow team capability and promote a culture of continuous learning Provide input to solution design, analysis reviews & technical decision making Capabilities Testing Expertise Demonstrable experience of manual testing & software delivery methodologies Demonstrable experience of test strategies, planning, scripting, execution, and reporting Proven hands on experience designing, developing, and maintaining automation frameworks with WebdriverIO, Playwright, and Selenium (JavaScript/TypeScript) Experience with API testing automation using Postman, Bruno, and REST Assured Technical Proficiency Proficient using test tools such as JIRA, BrowserStack, Confluence, Postman Proficient in Microsoft Office applications Solid understanding of systems architecture, microservices, and cloud environments (AWS/Azure/GCP) Demonstrable experience of the software development lifecycle Experience integrating automated testing into CI/CD pipelines Collaboration & Communication Confident communicator across technical and non technical audiences Strong stakeholder management and influencing skills Team player with the ability to work independently under minimal supervision Industry Knowledge Understanding of financial products and services, especially investment and execution only stockbroking Familiarity with regulatory requirements (FCA) and operational risk management Understand current and emerging IT technologies Professional Attributes Resilient under pressure and ability to manage conflicting demands Ability to prioritise effectively and be committed to project implementation Ability to set an example of professionalism through personal attitude Offering a flexible approach to working ISTQB/ISEB certified (Foundation or Advanced level) Extensive testing experience in both Agile and Waterfall methodologies Background in the Financial Services industry Experience of Web and Mobile testing Proven experience managing testing across small and large scale projects Strong analytical and problem solving capabilities Proven Extensive experience in automated testing with WebdriverIO, Playwright, and Selenium, including framework development with JavaScript/TypeScript Experience in test data management and mocking services CI/CD & DevOps: Familiarity with Jenkins, GitHub Actions, Azure DevOps, Docker, Kubernetes Cloud & Microservices: Understanding of AWS, GCP, Azure, containerised testing Benefits Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
QA Analyst - Operations Automation Engineer
Rex Technologies GmbH City, Belfast
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2509 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and delivery bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA Automation Engineer proactively assists with the business stream Operations with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders, the QA strives to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigating into performance/load testing, and database integrity verification. Defect management: Involves root cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience - Essential Senior Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, SQL, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation first and shift left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced with testing Post Trade system(s) Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
11/05/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2509 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and delivery bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA Automation Engineer proactively assists with the business stream Operations with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders, the QA strives to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigating into performance/load testing, and database integrity verification. Defect management: Involves root cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience - Essential Senior Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, SQL, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation first and shift left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced with testing Post Trade system(s) Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Ecommerce Executive
Oh Polly Wirral, Merseyside
About Oh Polly Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We've built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance. Key Responsibilities Ecommerce Trading & Site Management Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories. Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches. Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised. Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements. Conduct regular site audits to ensure a seamless customer experience across desktop and mobile. Manage onsite search, navigation and merchandising to maximise product visibility and sales performance. Campaign & Launch Execution Support the execution of key brand campaigns, product drops and promotional events. Coordinate launch schedules with Buying, Creative, Marketing and CRM teams. Ensure all assets, copy and links are accurate and delivered on time. Assist with A/B testing and optimisation initiatives. Reporting & Analysis Monitor daily trading performance, KPIs and website analytics. Produce regular ecommerce performance reports with actionable insights. Analyse customer behaviour, product performance and conversion metrics. Identify opportunities to improve revenue, conversion, AOV and customer experience. Cross-Functional Collaboration Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams. Support the delivery of integrated campaigns across all customer touchpoints. Communicate trading priorities and performance updates to internal stakeholders. Ecommerce Operations Assist with troubleshooting website issues and escalating bugs where required. Support product upload processes and catalogue management. Ensure all onsite content is aligned with brand guidelines and commercial objectives. Maintain high standards of accuracy across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role. Experience working within fashion, retail or a fast-paced ecommerce business preferred. Strong commercial awareness and analytical mindset. Excellent organisational skills and attention to detail. Confident using ecommerce platforms, CMS systems and analytics tools. Strong communication and stakeholder management skills. Ability to manage multiple projects and deadlines simultaneously. Proactive, adaptable and solutions-focused approach. Passion for fashion, ecommerce and digital customer experience. Experience using Shopify platform. Knowledge of Search, Merchandising and Recommendation tools. Understanding of onsite merchandising and CRO principles. Experience working across international ecommerce markets. What's on offer? Salary: £28,000-£32,000 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Cycle to work scheme Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
11/05/2026
Full time
About Oh Polly Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We've built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance. Key Responsibilities Ecommerce Trading & Site Management Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories. Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches. Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised. Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements. Conduct regular site audits to ensure a seamless customer experience across desktop and mobile. Manage onsite search, navigation and merchandising to maximise product visibility and sales performance. Campaign & Launch Execution Support the execution of key brand campaigns, product drops and promotional events. Coordinate launch schedules with Buying, Creative, Marketing and CRM teams. Ensure all assets, copy and links are accurate and delivered on time. Assist with A/B testing and optimisation initiatives. Reporting & Analysis Monitor daily trading performance, KPIs and website analytics. Produce regular ecommerce performance reports with actionable insights. Analyse customer behaviour, product performance and conversion metrics. Identify opportunities to improve revenue, conversion, AOV and customer experience. Cross-Functional Collaboration Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams. Support the delivery of integrated campaigns across all customer touchpoints. Communicate trading priorities and performance updates to internal stakeholders. Ecommerce Operations Assist with troubleshooting website issues and escalating bugs where required. Support product upload processes and catalogue management. Ensure all onsite content is aligned with brand guidelines and commercial objectives. Maintain high standards of accuracy across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role. Experience working within fashion, retail or a fast-paced ecommerce business preferred. Strong commercial awareness and analytical mindset. Excellent organisational skills and attention to detail. Confident using ecommerce platforms, CMS systems and analytics tools. Strong communication and stakeholder management skills. Ability to manage multiple projects and deadlines simultaneously. Proactive, adaptable and solutions-focused approach. Passion for fashion, ecommerce and digital customer experience. Experience using Shopify platform. Knowledge of Search, Merchandising and Recommendation tools. Understanding of onsite merchandising and CRO principles. Experience working across international ecommerce markets. What's on offer? Salary: £28,000-£32,000 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Cycle to work scheme Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office
SEGA
IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Working Model: On-site (5-days a week) Location: Albion Way, West Sussex, RH12 1JW IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Creative Assembly (Horsham), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder-to-shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry-standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artifacts to support DFIR investigations. Support phishing triage and response, including reviewing user-reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. Benefits You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!
11/05/2026
Full time
IT Helpdesk & Security Engineer (12-month FTC) - Creative Assembly (Horsham) - 5 days in-office SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly. At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA. Working Model: On-site (5-days a week) Location: Albion Way, West Sussex, RH12 1JW IT Helpdesk & Security Engineer at SEGA Europe Ltd, based in Creative Assembly (Horsham), you'll be the first line of technical assistance, keeping the studio shipping out great games. You'll also help act as the first line of defence when a phishing email, dodgy download, or compromised endpoint tries to crash the party. It's the best of both worlds: classic IT helpdesk meets hands on security engineering, rolled into one. If you're the kind of person who loves a well triaged ticket queue and gets a kick out of chasing down the story behind a suspicious process, this is your kind of side quest. You'll play a vital role in making sure everyone across the business has the tools to do their best work, and the confidence that their devices, accounts, and data have someone watching the perimeter. Your mission: deliver exceptional white glove support, work shoulder-to-shoulder with the Cyber Security team to triage and investigate incidents on endpoints, and keep SEGA's technology smooth, secure, and ready for whatever the next release throws at it. Key Responsibilities Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Act as a first responder for suspected security incidents on endpoints, working alongside the Cyber Security team to triage, contain, and elevate as appropriate. Capture forensic images from suspected compromised endpoints using industry-standard tooling (e.g. FTK Imager), preserving chain of custody and collecting relevant volatile data, logs, and artifacts to support DFIR investigations. Support phishing triage and response, including reviewing user-reported messages, pulling headers and indicators, and assisting with investigations in Microsoft 365 Defender. Occasional travel to HQ or other studios may be required. Knowledge, Skills and Experience Strong hands on experience with Windows operating systems, including troubleshooting and system maintenance. Capable of supporting in person users with both technical troubleshooting, and with hands on support (e.g. cable management, workstation setup, etc). Foundational understanding of Active Directory and Microsoft Entra ID. Bachelor's Degree in Cyber Security, or security focused certification. Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. Practical ability to acquire a forensic image from a suspected compromised endpoint (Windows and/or macOS), preserving chain of custody and producing verifiable hashes, using tooling such as FTK Imager, KAPE, or equivalent. Working understanding of core security tooling, including EDR (e.g. Microsoft Defender for Endpoint), SIEM (e.g. Microsoft Sentinel, Sumo Logic, Chronicle), and enterprise email security, sufficient to support incident triage and evidence collection. Awareness of common attacker techniques (e.g. MITRE ATT&CK) and how they manifest on endpoints, plus basic log analysis skills (Windows Event Logs, Unified Audit Log, Sysmon). Proficiency with macOS environments and support practices. Familiarity with ManageEngine Endpoint Central for device and asset management. Hands on experience with Microsoft Intune for mobile device and application management. Knowledge of Jamf for macOS device administration and support. Experience in supporting Microsoft Teams Room Systems, including setup and troubleshooting. ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Security focused certifications such as GCIH, GCFA or equivalent. Hands on familiarity with DFIR tooling such as KAPE, Velociraptor, Autopsy, EnCase, or Magnet AXIOM, and an understanding of how to collect volatile data (memory, running processes, network connections) from a live endpoint. Soft Skills Excellent communication skills, with a talent for translating technical concepts into clear, accessible language. Strong problem solving abilities and a proactive mindset for approaching technical challenges head on. Strong interpersonal skills and a collaborative spirit that thrives in team environments. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. Naturally inquisitive, with a continuous drive to learn, grow, and stay ahead in a fast evolving tech landscape. Benefits You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

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