UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front-end frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Full time
Full Stack Software Engineer Join a trusted supplier delivering mission-critical solutions in the defence and national security sector. You will work on leading-edge technologies across AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering, developing solutions that protect people, platforms, and information against constantly evolving threats. The Role As a Full Stack Software Engineer, you will design, develop, and maintain mission-critical softwares. You will work on novel products that combine physical and digital systems, collaborate closely with clients to define strategy, and explore emerging technologies. Key responsibilities include: Writing clean, secure code following a test-driven approach Producing reusable and maintainable code Translating logical designs into physical designs and detailed specifications Documenting work using appropriate standards and tools, including prototyping where needed Working with emerging and well-understood technologies, identifying suitable design patterns Integrating APIs and UI components with existing data stores and services Maintaining and developing architectural components including data ingest, storage, and REST APIs Participating in Agile ceremonies including stand-ups, sprint planning, demos, and epic decomposition Collaborating with user researchers and internal stakeholders to represent user needs Required Skills Java Enterprise development and Spring Boot Front-end frameworks such as React, VueJS, or AngularJS Experience with appropriate testing frameworks Technologically curious with the ability and willingness to learn new tools and technologies Security Clearance Candidates must be eligible to obtain DV security clearance due to the nature of this work. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
We are working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around 400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems
31/03/2026
Contractor
We are working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around 400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
31/03/2026
Contractor
Job title: Senior Service Designer - AI Innovation Lab Location: Bristol Harbourside (2 days per week onsite including Wednesdays) Contract: 6 Months Initial (Potential Extension) Rate: Circa 600 per day Working pattern: Full time This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions. The team is reimagining the end-to-end banking experience using AI, focusing on: Improving customer onboarding journeys Enhancing how customers interact with banking products Reducing customer drop-off points Increasing conversion and engagement Designing intelligent AI-driven digital experiences The work will span mobile-first experiences as well as web/desktop platforms. Key Skills & Experience Proven experience in Service Design Experience with Figma is essential Experience working AI-driven Digital projects is essential Strong background in customer journey mapping and service blueprinting Experience working in cross-functional design teams Strong stakeholder management and communication skills Ability to work as a self-starter in a new or evolving team environment Key Responsibilities Design end-to-end service experiences across AI-driven digital banking journeys Create customer journey maps and service blueprints Identify service gaps and opportunities to improve user experience Collaborate with UX, UI, Content Designers, and Researchers Engage with stakeholders across product, engineering, and business teams Help define new processes and ways of working within a newly formed innovation team Contribute to the design of AI-powered customer experiences What We're Looking For: We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you! Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere! Ready to Take the Leap? If you are excited about this opportunity and believe you are the right fit for the role, don't hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can't wait to see how you can help us revolutionise banking for the future! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
31/03/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Digital Health Operations Lead My client is focused on transforming care for people living with severe mental illness through predictive and personalised digital solutions. By working collaboratively with patients, carers, clinicians, researchers, and system partners, they harness data and technology to improve outcomes and prevent mental health crises before they occur. The Role My client is seeking a highly motivated and versatile Digital Health Operations Lead to play a key role in their growing organisation. This position sits at the intersection of operations, information governance, product development, and research. You will lead on Information Governance (IG), support product and technical teams, and help coordinate implementation across live sites. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is excited to contribute across multiple areas of a digital health business. This is a unique opportunity to gain broad experience across digital mental health, compliance, and operations, with clear pathways for progression into leadership or specialist roles. Key Responsibilities Lead internal Information Governance (IG) activities and act as the main liaison with external partners Support product and technical teams in defining requirements and contributing to user research Coordinate research and project initiatives Track timelines, deliverables, and outcomes across projects Support cross-functional teams with documentation, reporting, and continuous process improvement Skills & Experience Experience in operational management within a digital healthcare company Strong knowledge of Information Governance (IG) and data protection in health technologies Experience working with technologies used in NHS settings Experience supporting product and technical teams (e.g. product requirements, user research, technical documentation) Excellent organisational, communication, and problem-solving skills Ability to engage effectively with diverse stakeholders, including individuals with lived experience, clinicians, NHS leaders, and technical teams Comfortable working in a multi-functional, dynamic role Desirable Experience in digital mental health or healthcare technology Familiarity with ISO13485 Quality Management Systems Experience with NHS DSP Toolkit, Cyber Essentials, and DTAC Knowledge of research methodologies and evidence-based digital health interventions What My Client Offers Competitive salary of £45,000 Flexible hybrid working (office time negotiable) 25 days annual leave plus UK bank holidays Your birthday off as an additional holiday 2 dedicated mental health days per year Interested? Please Click Apply Now! Digital Health Operations Lead
31/03/2026
Full time
Digital Health Operations Lead My client is focused on transforming care for people living with severe mental illness through predictive and personalised digital solutions. By working collaboratively with patients, carers, clinicians, researchers, and system partners, they harness data and technology to improve outcomes and prevent mental health crises before they occur. The Role My client is seeking a highly motivated and versatile Digital Health Operations Lead to play a key role in their growing organisation. This position sits at the intersection of operations, information governance, product development, and research. You will lead on Information Governance (IG), support product and technical teams, and help coordinate implementation across live sites. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is excited to contribute across multiple areas of a digital health business. This is a unique opportunity to gain broad experience across digital mental health, compliance, and operations, with clear pathways for progression into leadership or specialist roles. Key Responsibilities Lead internal Information Governance (IG) activities and act as the main liaison with external partners Support product and technical teams in defining requirements and contributing to user research Coordinate research and project initiatives Track timelines, deliverables, and outcomes across projects Support cross-functional teams with documentation, reporting, and continuous process improvement Skills & Experience Experience in operational management within a digital healthcare company Strong knowledge of Information Governance (IG) and data protection in health technologies Experience working with technologies used in NHS settings Experience supporting product and technical teams (e.g. product requirements, user research, technical documentation) Excellent organisational, communication, and problem-solving skills Ability to engage effectively with diverse stakeholders, including individuals with lived experience, clinicians, NHS leaders, and technical teams Comfortable working in a multi-functional, dynamic role Desirable Experience in digital mental health or healthcare technology Familiarity with ISO13485 Quality Management Systems Experience with NHS DSP Toolkit, Cyber Essentials, and DTAC Knowledge of research methodologies and evidence-based digital health interventions What My Client Offers Competitive salary of £45,000 Flexible hybrid working (office time negotiable) 25 days annual leave plus UK bank holidays Your birthday off as an additional holiday 2 dedicated mental health days per year Interested? Please Click Apply Now! Digital Health Operations Lead
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home. The Role The successful candidates will work within multidisciplinary agile teams , helping to design and deliver digital services that meet the Government Digital Service (GDS) standards . You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Responsibilities will include: Designing and delivering qualitative and quantitative user research Developing research strategies and roadmaps Working closely with designers, product managers, analysts and developers Advocating for users, including those with accessibility needs Presenting insights and recommendations to senior stakeholders Mentoring junior researchers (senior role) About You Candidates will have strong experience in user-centred design and human-centred research , with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments , agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes , manage stakeholders, and mentor others is essential. Additional Information Candidates must be based in the UK with existing right to work (no sponsorship available) Successful applicants will be required to obtain Security Check (SC) clearance , including 5 years' UK residency Pre-employment checks will apply This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Performance Analyst 70k - 95k + Benefits (Multiple positions available) UK-Wide / Hybrid (2 Days per Week Onsite) choice of office locations across most major UK cities Deerfoot Recruitment is working on behalf of a prestigious consultancy to find a talented Performance Analyst to join their team. This is a fantastic opportunity to work on high-impact digital services across both the public and private sectors, including key government projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities: Analyse and communicate service performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills & Experience: Strong background in performance analysis or digital service analytics Hands-on experience with data tools (SQL, Excel, Python, R) and visualisation platforms Familiarity with agile delivery and GDS standards Ability to translate complex data into accessible insights for varied audiences Experience within Central Government or regulated sectors is highly desirable Working Pattern: This is a hybrid role with a requirement to work from a company office a minimum of 2 days per week , with occasional travel to client sites. Other Information: Applicants must be based in the UK and eligible for SC clearance (5 years UK residency required) Sponsorship is not available for this role If you're a performance-driven analyst with a passion for improving public and private digital services, we would love to hear from you. Deerfoot IT Resources Ltd is one of the UK's most established IT recruitment agencies. We are acting as a recruitment partner for this vacancy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
City, London
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
Interaction Designers Salary - 70k- 75k + Generous Benefits Package Hybrid Working UK Wide Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes. These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams. Key Responsibilities Designing user-centred, accessible digital services aligned to GDS standards Producing high-quality interaction designs, user flows, wireframes and prototypes Collaborating with researchers, developers, product managers and stakeholders Presenting and justifying design decisions using evidence-based approaches Contributing to agile delivery across complex public sector projects Leading, mentoring and supporting designers (senior roles) Essential Experience Proven interaction design experience within GDS and the public sector Strong grounding in user-centred design from discovery to delivery Experience working in agile, fast-paced environments Ability to engage with senior stakeholders and multidisciplinary teams Proficiency with tools such as Figma, Sketch, Adobe XD, InVision Line management or mentoring experience (senior roles) Location & Working Pattern Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide) Security & Eligibility Candidates must be UK-based with the right to work in the UK (no sponsorship available) Must be eligible for SC clearance (5 years continuous UK residency required) This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment. Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position, but you will act as the lead practitioner for testing activities and guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools to design and analyse studies Work closely with designers and product teams to define research needs and translate findings into clear recommendations Manage testing logistics and ensure high standards of research quality What You Bring Strong experience in user research and usability testing, including in person moderated studies Proven ability to run studies across a range of prototype fidelities Proficiency with Maze and common research tools Excellent communication and organisational skills Ability to work on site several days per week Full UK driving licence and legal right to work in the UK If you are interested in this role and have the skills and experience required APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
31/03/2026
Contractor
POSITION DESCRIPTION: Experienced Senior UX Researcher to lead the delivery of user testing across digital in vehicle experiences. This is a senior hands-on role focused on planning, running and analysing research, while guiding and supporting a small team of researchers. It is not a people management position, but you will act as the lead practitioner for testing activities and guide day to day activities. What You Will Do Lead and coordinate UX testing across vehicles, simulators and digital prototypes Conduct hands on research including study design, moderation and analysis Mentor junior researchers and support their development Use Maze and other industry standard research and survey tools to design and analyse studies Work closely with designers and product teams to define research needs and translate findings into clear recommendations Manage testing logistics and ensure high standards of research quality What You Bring Strong experience in user research and usability testing, including in person moderated studies Proven ability to run studies across a range of prototype fidelities Proficiency with Maze and common research tools Excellent communication and organisational skills Ability to work on site several days per week Full UK driving licence and legal right to work in the UK If you are interested in this role and have the skills and experience required APPLY NOW! We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information, please refer to our privacy notice, a copy of which can be found on our website. Select Engineering Limited.
UX Researcher (Digital Interaction) - (phone number removed) - £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
31/03/2026
Contractor
UX Researcher (Digital Interaction) - (phone number removed) - £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior UX Researcher - (phone number removed) - £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, (url removed), and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
31/03/2026
Contractor
Senior UX Researcher - (phone number removed) - £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, (url removed), and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Cambridge University Press & Assessment
Cambridge, UK
Technology Transformation Manager
Salary: £60,400 - £80,800 per annum
Location: Cambridge, UK – Hybrid
Contract: Fixed term, 12-month contract
Hours: Full time, 35 hours per week
Are you motivated by the challenge of turning ambitious technology visions into meaningful, organisation‑wide change? Join us and lead transformation that shapes the future of how we deliver impact across the globe.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As our Technology Transformation Manager, you will lead the scoping, shaping and delivery of transformative technology initiatives that directly support our strategic vision. You'll guide a cross‑functional team, ensuring that technology outcomes are high‑quality, aligned with business goals, and delivered with strong fiscal and operational control.
You'll work closely with senior stakeholders across global functions, providing structure, clarity and confident leadership through complex change.
Key responsibilities and accountabilities include:
Defining and shaping technology scopes, roadmaps and workstreams to deliver agreed business outcomes.
Acting as the key link between technical programme delivery, Product Groups and Shared Service teams.
Establishing technology standards, strategy and quality expectations.
Managing business cases, benefits, KPIs and OKRs to track delivery and impact.
Leading risk, issue and dependency management across initiatives.
Overseeing technical readiness, testing quality and change action plans.
Managing technical budgets and ensuring return‑on‑investment.
Building strong senior stakeholder relationships across the organisation.
Managing internal and third‑party supplier relationships to secure high‑quality, cost‑effective delivery.
Providing coaching and indirect line management to technical team members.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You will have previous experience as a Programme Manager, Technical Programme Manager, Delivery Lead or Change Lead, with a strong understanding of large, complex programmes and multi‑faceted business or technical change. You'll bring a proven track record of delivering complex programmes on time and within budget, working closely with business stakeholders in global environments to establish and track benefits. You will be confident engaging and communicating at senior levels, collaborating across functions, and applying user‑centred design and Agile approaches. Your background will include embedding IT‑enabled business change, negotiating and managing third‑party suppliers, and overseeing recruitment, line management, coaching and mentoring to support high‑performing teams.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Managing successful programmes (MSP) or equivalent
Agile or Prince2Agile
APMP or PRINCE2 (Foundation or Practitioner) certification
SAFe certification
Change Management (Foundation or Practitioner) or Prosci Change Management Certification
Experience in service design
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12-months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position.
Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Tuesday 10 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 16 March 2026 .
If you are shortlisted and progressed through the stages, you can expect:
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge. You will be provided with a brief to complete a role related presentation which you will present during the interview.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
24/02/2026
Full time
Technology Transformation Manager
Salary: £60,400 - £80,800 per annum
Location: Cambridge, UK – Hybrid
Contract: Fixed term, 12-month contract
Hours: Full time, 35 hours per week
Are you motivated by the challenge of turning ambitious technology visions into meaningful, organisation‑wide change? Join us and lead transformation that shapes the future of how we deliver impact across the globe.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As our Technology Transformation Manager, you will lead the scoping, shaping and delivery of transformative technology initiatives that directly support our strategic vision. You'll guide a cross‑functional team, ensuring that technology outcomes are high‑quality, aligned with business goals, and delivered with strong fiscal and operational control.
You'll work closely with senior stakeholders across global functions, providing structure, clarity and confident leadership through complex change.
Key responsibilities and accountabilities include:
Defining and shaping technology scopes, roadmaps and workstreams to deliver agreed business outcomes.
Acting as the key link between technical programme delivery, Product Groups and Shared Service teams.
Establishing technology standards, strategy and quality expectations.
Managing business cases, benefits, KPIs and OKRs to track delivery and impact.
Leading risk, issue and dependency management across initiatives.
Overseeing technical readiness, testing quality and change action plans.
Managing technical budgets and ensuring return‑on‑investment.
Building strong senior stakeholder relationships across the organisation.
Managing internal and third‑party supplier relationships to secure high‑quality, cost‑effective delivery.
Providing coaching and indirect line management to technical team members.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You will have previous experience as a Programme Manager, Technical Programme Manager, Delivery Lead or Change Lead, with a strong understanding of large, complex programmes and multi‑faceted business or technical change. You'll bring a proven track record of delivering complex programmes on time and within budget, working closely with business stakeholders in global environments to establish and track benefits. You will be confident engaging and communicating at senior levels, collaborating across functions, and applying user‑centred design and Agile approaches. Your background will include embedding IT‑enabled business change, negotiating and managing third‑party suppliers, and overseeing recruitment, line management, coaching and mentoring to support high‑performing teams.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Managing successful programmes (MSP) or equivalent
Agile or Prince2Agile
APMP or PRINCE2 (Foundation or Practitioner) certification
SAFe certification
Change Management (Foundation or Practitioner) or Prosci Change Management Certification
Experience in service design
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12-months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position.
Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Tuesday 10 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 16 March 2026 .
If you are shortlisted and progressed through the stages, you can expect:
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge. You will be provided with a brief to complete a role related presentation which you will present during the interview.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Job Title: Product Lead - Test Security
Salary: £70,000 - £93,700
Location: Cambridge, UK - Hybrid (2 days per week in the office)
Contract: Permanent
Hours: Full time 35 hours per week
Deliver security‑focused product innovation that protects the integrity and global impact of the world's most trusted English test.
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We're looking for a strategic and impact‑driven Product Lead – Test Security to join our team. This is a rare opportunity to shape how we safeguard fairness and trust for millions of learners worldwide—while working at the forefront of emerging technologies, human behaviour, and global security threats. About the role
As our Product Lead for Test Security, you will be accountable for setting and delivering the product strategy for how we detect, deter and prevent test malpractice within our assessment products.
You will build the roadmap for critical security capabilities—ranging from AI‑enabled fraud detection and enhancements to response analytics—ensuring solutions are scalable, ethical, and aligned with the organisation's mission to protect the integrity of our tests.
You'll work closely with colleagues across test security, engineering, data science, research, psychometrics, operations, legal and compliance to deliver high‑impact features that balance robust protection with excellent user experience.
Additional responsibilities and accountabilities include:
Translating emerging threats and business needs into clear, prioritised product requirements.
Leading product discovery to validate the impact and feasibility of solutions.
Partnering with technical teams to deliver secure, resilient and high‑performing features such as anomaly detection models and identity verification workflows.
Defining and tracking product success metrics, including security efficacy, false‑positive rates and user impact.
Staying ahead of industry trends, fraud behaviours and evolving risks in the assessment and broader trust & safety landscape.
Ensuring solutions comply with regulatory expectations and uphold fairness, transparency and responsible innovation principles.
This position is hybrid, requiring 40–60% of your time on-site in Cambridge for collaboration and face‑to‑face connection. Flexible working requests will be considered from day one, including adjustments for candidates with disabilities or long‑term health conditions.
About You
You will bring strong experience in product management or an adjacent field (e.g., trust & safety, risk technology, security platforms) and can demonstrate:
Proven success delivering complex, cross‑functional products or systems.
Ability to navigate ambiguity, make informed trade-offs and drive strategic clarity.
Confidence engaging with data, analytics, and emerging technologies such as machine learning or behavioural analytics.
Strong communication skills, capable of influencing senior stakeholders and translating complexity into clear direction.
Experience working in high‑integrity or compliance‑sensitive environments (e.g., assessments, fintech, security, identity, edtech) is highly advantageous.
If you meet the above minimum criteria, we encourage you to apply.
Your application will be even stronger if you can also demonstrate:
Experience working in global or culturally diverse environments.
A background in test security, fraud detection, identity verification or misuse prevention.
Familiarity with psychometrics or assessment processes.
Understanding of ethical AI, risk frameworks or responsible innovation principles.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 5 February 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from 12 – 18 February 2026 .
If you are shortlisted and progressed through the stages, you can expect:
Virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Potentially a final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
23/01/2026
Full time
Job Title: Product Lead - Test Security
Salary: £70,000 - £93,700
Location: Cambridge, UK - Hybrid (2 days per week in the office)
Contract: Permanent
Hours: Full time 35 hours per week
Deliver security‑focused product innovation that protects the integrity and global impact of the world's most trusted English test.
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We're looking for a strategic and impact‑driven Product Lead – Test Security to join our team. This is a rare opportunity to shape how we safeguard fairness and trust for millions of learners worldwide—while working at the forefront of emerging technologies, human behaviour, and global security threats. About the role
As our Product Lead for Test Security, you will be accountable for setting and delivering the product strategy for how we detect, deter and prevent test malpractice within our assessment products.
You will build the roadmap for critical security capabilities—ranging from AI‑enabled fraud detection and enhancements to response analytics—ensuring solutions are scalable, ethical, and aligned with the organisation's mission to protect the integrity of our tests.
You'll work closely with colleagues across test security, engineering, data science, research, psychometrics, operations, legal and compliance to deliver high‑impact features that balance robust protection with excellent user experience.
Additional responsibilities and accountabilities include:
Translating emerging threats and business needs into clear, prioritised product requirements.
Leading product discovery to validate the impact and feasibility of solutions.
Partnering with technical teams to deliver secure, resilient and high‑performing features such as anomaly detection models and identity verification workflows.
Defining and tracking product success metrics, including security efficacy, false‑positive rates and user impact.
Staying ahead of industry trends, fraud behaviours and evolving risks in the assessment and broader trust & safety landscape.
Ensuring solutions comply with regulatory expectations and uphold fairness, transparency and responsible innovation principles.
This position is hybrid, requiring 40–60% of your time on-site in Cambridge for collaboration and face‑to‑face connection. Flexible working requests will be considered from day one, including adjustments for candidates with disabilities or long‑term health conditions.
About You
You will bring strong experience in product management or an adjacent field (e.g., trust & safety, risk technology, security platforms) and can demonstrate:
Proven success delivering complex, cross‑functional products or systems.
Ability to navigate ambiguity, make informed trade-offs and drive strategic clarity.
Confidence engaging with data, analytics, and emerging technologies such as machine learning or behavioural analytics.
Strong communication skills, capable of influencing senior stakeholders and translating complexity into clear direction.
Experience working in high‑integrity or compliance‑sensitive environments (e.g., assessments, fintech, security, identity, edtech) is highly advantageous.
If you meet the above minimum criteria, we encourage you to apply.
Your application will be even stronger if you can also demonstrate:
Experience working in global or culturally diverse environments.
A background in test security, fraud detection, identity verification or misuse prevention.
Familiarity with psychometrics or assessment processes.
Understanding of ethical AI, risk frameworks or responsible innovation principles.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 5 February 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from 12 – 18 February 2026 .
If you are shortlisted and progressed through the stages, you can expect:
Virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Potentially a final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
08/10/2025
Contractor
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
User Researcher - Digital Public Services (SC Cleared) We're seeking an experienced User Researcher to join a large-scale digital public services project. You'll lead research across discovery and delivery phases, ensuring design decisions are driven by evidence and user needs. Key Details: Active SC Clearance required Outside IR35 Remote-first (occasional travel for workshops) 6-month rolling contract Competitive day rate What we're looking for: Proven experience conducting user research on complex digital services Strong stakeholder engagement and facilitation skills Knowledge of GDS standards and Agile delivery Ability to translate insights into actionable recommendations for design and development teams This is a great opportunity to help shape high-impact, citizen-facing government services.
07/10/2025
Contractor
User Researcher - Digital Public Services (SC Cleared) We're seeking an experienced User Researcher to join a large-scale digital public services project. You'll lead research across discovery and delivery phases, ensuring design decisions are driven by evidence and user needs. Key Details: Active SC Clearance required Outside IR35 Remote-first (occasional travel for workshops) 6-month rolling contract Competitive day rate What we're looking for: Proven experience conducting user research on complex digital services Strong stakeholder engagement and facilitation skills Knowledge of GDS standards and Agile delivery Ability to translate insights into actionable recommendations for design and development teams This is a great opportunity to help shape high-impact, citizen-facing government services.
User Researcher - Contract Opportunity Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design and delivery. Key Details Rate : 450 per day (Inside IR35) Duration : 6 months Location : Edinburgh - 2 days per week on-site Start Date : ASAP Role Overview You'll be responsible for: Leading user research activities across digital projects Creating and socialising user personas, journeys, and site maps Producing wireframes, prototypes, and user flows for feedback Conducting usability testing and user interviews Embedding test-and-learn practices across the organisation Collaborating with product, digital, and data teams Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies
06/10/2025
Contractor
User Researcher - Contract Opportunity Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role. We're looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design and delivery. Key Details Rate : 450 per day (Inside IR35) Duration : 6 months Location : Edinburgh - 2 days per week on-site Start Date : ASAP Role Overview You'll be responsible for: Leading user research activities across digital projects Creating and socialising user personas, journeys, and site maps Producing wireframes, prototypes, and user flows for feedback Conducting usability testing and user interviews Embedding test-and-learn practices across the organisation Collaborating with product, digital, and data teams Ensuring alignment with SG Digital Standards Skills & Experience Proven experience in agile user research within public sector or similar environments Strong understanding of Scottish Government Digital Standards Proficiency with design and collaboration tools Familiarity with Microsoft 365, Azure, and Power Platform Excellent stakeholder engagement and communication skills Relevant certifications in research methodologies or Microsoft technologies
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
04/10/2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Job Title: Visual Designer (Design System Specialist) Contract Type: Temporary Contract Length: 6 Months (with possibility for extension) Location: Edinburgh Princes Exchange (2 days a week onsite) Daily Rate: Circa 600/Day Status: Inside IR35 Working Pattern: Full Time About the Client: Join a leading UK banking organisation known for its innovative digital services and commitment to customer-centric solutions. With a multi-channel approach and significant investment in technology, this client is dedicated to transforming the banking experience for over 30 million customers. Who We're Looking For: Are you a creative powerhouse ready to bring digital experiences to life? We're seeking a Visual Designer (Design System Specialist) who excels at storytelling and thrives in a collaborative environment. Join our client's Experience Design team, where you will work alongside talented designers, researchers, and strategists. Ideal Candidate Will Have: Design System Leadership: Experience in building and evolving design systems that support scalable and consistent product design across iOS, Android, and web Is essential. Define and manage design tokens (colours, typography, spacing, motion) that translate brand UI Figma Expertise: Mastery of Figma, including advanced usage for creating reusable and accessible components is essential. Guideline Documentation: Ability to document usage best practises for designers and developers. Visual Design Experience: Demonstrable experience creating experience-led brand digital journeys. Demonstrable experience within Visual Design Collaborative Mindset: A desire to learn and support a busy multi-disciplinary team. Energy and Enthusiasm: A passion for visual design and a drive to innovate. Excellent Communication Skills: Strong stakeholder management skills with the ability to communicate designs effectively to developers and senior leaders. Your Role Will Involve: Creative Problem Solving: Use your design expertise to simplify complex challenges and enhance user experiences. Asset Creation: Design production assets, infographics, logos, and engaging interfaces for web and mobile applications. Digital Experience Design: Make the mundane exciting and create captivating digital journeys. Design System Mastery: Help scale and refine the digital design system to ensure consistency across platforms. Prototyping Excellence: Bring your designs to life using Figma and other prototyping tools. Collaboration: Work confidently within agile teams to define project priorities and visualise outcomes. Stakeholder Engagement: Communicate effectively with design teams and senior decision-makers to align objectives with customer needs. Why Join Us? Be part of a dynamic team that values creativity and innovation. Contribute to impactful projects that shape the future of banking. Opportunity for professional growth within a supportive environment. If this exciting opportunity resonates with you, even if your skills don't perfectly match the job description, we encourage you to apply! We'd love to hear from you. Bring your visual design expertise to a place where it truly matters. Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
03/10/2025
Contractor
Job Title: Visual Designer (Design System Specialist) Contract Type: Temporary Contract Length: 6 Months (with possibility for extension) Location: Edinburgh Princes Exchange (2 days a week onsite) Daily Rate: Circa 600/Day Status: Inside IR35 Working Pattern: Full Time About the Client: Join a leading UK banking organisation known for its innovative digital services and commitment to customer-centric solutions. With a multi-channel approach and significant investment in technology, this client is dedicated to transforming the banking experience for over 30 million customers. Who We're Looking For: Are you a creative powerhouse ready to bring digital experiences to life? We're seeking a Visual Designer (Design System Specialist) who excels at storytelling and thrives in a collaborative environment. Join our client's Experience Design team, where you will work alongside talented designers, researchers, and strategists. Ideal Candidate Will Have: Design System Leadership: Experience in building and evolving design systems that support scalable and consistent product design across iOS, Android, and web Is essential. Define and manage design tokens (colours, typography, spacing, motion) that translate brand UI Figma Expertise: Mastery of Figma, including advanced usage for creating reusable and accessible components is essential. Guideline Documentation: Ability to document usage best practises for designers and developers. Visual Design Experience: Demonstrable experience creating experience-led brand digital journeys. Demonstrable experience within Visual Design Collaborative Mindset: A desire to learn and support a busy multi-disciplinary team. Energy and Enthusiasm: A passion for visual design and a drive to innovate. Excellent Communication Skills: Strong stakeholder management skills with the ability to communicate designs effectively to developers and senior leaders. Your Role Will Involve: Creative Problem Solving: Use your design expertise to simplify complex challenges and enhance user experiences. Asset Creation: Design production assets, infographics, logos, and engaging interfaces for web and mobile applications. Digital Experience Design: Make the mundane exciting and create captivating digital journeys. Design System Mastery: Help scale and refine the digital design system to ensure consistency across platforms. Prototyping Excellence: Bring your designs to life using Figma and other prototyping tools. Collaboration: Work confidently within agile teams to define project priorities and visualise outcomes. Stakeholder Engagement: Communicate effectively with design teams and senior decision-makers to align objectives with customer needs. Why Join Us? Be part of a dynamic team that values creativity and innovation. Contribute to impactful projects that shape the future of banking. Opportunity for professional growth within a supportive environment. If this exciting opportunity resonates with you, even if your skills don't perfectly match the job description, we encourage you to apply! We'd love to hear from you. Bring your visual design expertise to a place where it truly matters. Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.