96 jobs found

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Azure Delivery Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction Support presales activities, including customer engagement, solution design, and technical input into proposals Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking) Produce high-quality technical documentation, including solution designs and Statements of Work Provide on-site and remote technical delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best practice across all engagements Build strong relationships with customers, stakeholders, and third-party vendors Skills and Experience Essential: Proven experience delivering technical infrastructure or cloud projects end-to-end Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V) Experience in a customer-facing role, with strong communication and stakeholder engagement skills Exposure to presales or the ability to contribute to solution design and customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL / ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well-Architected Framework Networking experience (e.g. SonicWall, Cisco, Ubiquiti) Experience with HCI, S2D, or data centre-based infrastructure Strong understanding of cloud commercial models and customer value Experience working in fast-paced, high-growth environments If this Azure Delivery Consultant opportunity sounds of interest, please contact

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

FULLY REMOTE INSIDE IR35 CONTRACT ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a AWS Consultant on a contract basis. Key Responsibilities: Lead and support the migration of virtual machines and workloads from legacy infrastructure into AWS using migration tooling and automation Design and implement AWS infrastructure components including networking, compute, and storage in line with high-level architecture Establish and maintain multi-account AWS environments with appropriate governance, monitoring, and access controls Collaborate with security and networking teams to ensure secure connectivity, encryption, and edge protection throughout the migration lifecycle Contribute to post-migration optimisation activities, including service refinement, cost efficiency, and operational readiness AWS Landing Zone enhancements in line with customer requests. Capturing of design changes in alignment Migration of pilot resources from on-premises environment to AWS Landing Zone Key Skills: Strong hands on experience with AWS services such as EC2, VPC, S3, EBS, IAM, and CloudWatch Proven experience delivering cloud migrations using tools such as AWS MGN or similar replication technologies Solid understanding of networking concepts including segmented environments, routing, and hybrid connectivity Knowledge of cloud security principles including identity management, encryption (KMS), and threat detection tools (e.g., GuardDuty, Security Hub) Ability to work in fast paced environments with evolving requirements and tight delivery timelines. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Senior Design Consultant Position - Full Time, Permanent Location - London, Hybrid Salary - £65,000-£85,000 Job Description: Senior Design Consultant Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. Our client is a rapidly growing organization; finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role The Senior Design Consultant will act as the lead consultant across several strategic and key accounts. You will hold full responsibility for ensuring accurate, high-quality design and estimation outputs are produced at both the pre-sales and post-sales stages of the project lifecycle. Working closely with sales, commercial, and operations teams, you will oversee the preparation of technical cost submissions, coordinate revisions, and manage all post-sales deliverables including construction drawings, variation responses, and site surveys. Key Objectives: Optimize revenues, margins, and win rates through strong leadership. Ensure all design and cost outputs align with client expectations. Support the company s broader strategic and commercial goals. What you will be doing: Bid & Response Development: Prepare quotations and conduct technical/commercial assessments to support the sales team in evaluating project viability, risks, and opportunities. Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach. Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive responses to client tenders. Strategic Planning: Work with Senior Sales Directors to develop account plans and establish pricing/sales strategies for allocated accounts. Stakeholder Management: Liaise effectively with clients, main contractors, consultants, and internal teams, representing the company in formal design meetings and presentations. Risk Mitigation: Develop accurate pre-contract information and manage Pre-Contract Review (PCR) processes. Post-Sales Support: Coordinate design changes, manage variations, and ensure change control compliance within commercial and contractual frameworks. Validation: Review and validate tender cost proposals and Bills of Materials (BoMs), ensuring alignment with internal policies. Technical Oversight: Ensure detailed design outputs including general arrangement plans, cabinet layouts, and schematics meet industry and client standards. Mentorship: Proactively mentor team members, conduct peer reviews to identify errors, and support the development of junior consultants. What our client is looking for: Sector Expertise: Extensive experience in Telecommunications Infrastructure Cabling and ICT. Design Proficiency: Proven track record in designing structured cabling solutions. Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects. Communication: Ability to produce and deliver professional client presentations in a clear and confident manner. Adaptability: Ability to absorb and manage new services and applications in a fast-paced environment. Project Management: The temperament to manage multiple competing priorities effectively. Technical Portfolio: Proven ability to develop comprehensive, detailed design packages. Preferred but not Essential: Professional Qualifications: RCDD, CNIDP, or CDCP. Manufacturer Accreditation: Evidence of accredited manufacturer training. If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Senior Design Consultant position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)

Senior MEP Commercial Manager (Data Centre) Radius is seeking a Senior M&E Quantity Surveyor / Commercial Manager with either Data Centre / Life sciences / critical infrastructure experience Reporting to the Programme Delivery Director, the Quantity Surveyor / Cost Manager (Projects & Commercial) will provide in house Quantity Surveying service on all infrastructure projects / programmes. This involves initial estimating / budget forecasting, cost plan management, consultant and contractor selection, preliminaries drafting, tendering, contractor negotiation, valuations, variation control, cost reporting and final accounting. Additionally, to support the financial management functions normally carried out in an end operator construction business including internal Purchase Order reconciliation and cash flow. More than 5 years experience in running construction projects, ideally within the data centre industry or those with a very complex services content. Extensive experience in an environment where front end activities such as project estimating and cost planning are routinely carried out. Able to provide all the quantity surveying input necessary to run construction contracts of £ 10m-30m , where external quantity surveying firms are not appointed Excellent communication skill with the ability to explain technical matters in a way that can be clearly understood by a non-technical audience Demonstrable experience of managing a critical supply chain A sound track record in risk management. The main responsibilities are, but not limited to, the following: To own all commercial elements of pre-contracting for each project / programme to deliver: Costs Estimated budget costs for each scheme Cost planning for each scheme and option Cashflow plan for each scheme / option to allow for clear funding plan Documents Internal approval of scope / briefs and similar third party documents An approved Procurement Strategy / method for each project An appropriate and agreed contracting approach for each project Agreed tender documents that allow selection of the best & most appropriate supply chain / partners Preparation of all preliminaries Completed contract bundles using the appropriate legal advice / support Completed third party appointments using the appropriate legal advice and support Management Representation at all pre-contract meetings, providing advice or assistance to all other professionals Management of any tender processes and selection of the best & most appropriate suppliers / partners The best outcome in all commercial negotiations Working / liaising with external Quantity Surveyors (where appointed) to deliver all of the above Cost Management & Reporting Contract variations that are agreed by all stakeholders, formally instructed and managed & recorded via a formal contract framework Accurate and agreed interim valuations that allow payments to contractors to be made Accurate cost reporting and reconciliation to agreed costs plans / budgets A final accounting review / payment with contractors / suppliers Management Representation at all pre-contract meetings, providing advice or assistance to all other professionals Management of any tender processes and selection of the best & most appropriate suppliers / partners The best outcome in all commercial negotiations Working / liaising with external Quantity Surveyors (where appointed) to deliver all of the above

Are you a seasoned SAP Ariba Managed Services Support Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Ariba Managed Services Support Consultant Remote - Home-based (UK) Up to £80,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: The Senior Expert SAP Ariba plays a pivotal role within the Supply Chain Practice, shaping and delivering innovative Ariba?based procurement solutions. Key Responsibilities: • Translate customer requirements into modern Ariba-enabled solution architectures. • Lead and facilitate complex customer workshops with senior stakeholders. • Lead integrated workshops and act as design authority • Provide thought leadership on procurement transformation and the Ariba roadmap. • Act as design authority across end?to?end Ariba deployments. • Identify opportunities for service expansion and continuous value creation. • Deliver deep configuration expertise across Ariba Buying & Invoicing, S2C and Supplier Management. • Demonstrate strong understanding of Source?to?Pay processes. Skills & Competencies: • Strong communicator with presence, confidence and credibility. • Proven track record in Guided Buying, Catalog Management, SLP, CLM, Supplier Risk. • Proven track record in Integration Gateway, XML/CSV master data, approval workflows • Proven track record in delivering complex Ariba programmes • Strong cross?functional relationship building. • High personal integrity, resilience and sound judgment. • Passion for continuous learning and knowledge sharing. • Gravitas, decision-making, trusted advisor profile • Continuous learning and team uplift Your Experience: • 4 6 years expertise delivering SAP Ariba solutions. • Experience across 4 6 full lifecycle projects. • 5-10 years across upstream/downstream Ariba modules. • SAP Integration experience (CIG, PI/PO, Direct Connect) • Knowledge of SAP ECC or S/4HANA Procurement is beneficial. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Ariba Managed Services expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) 50,000 per annum - 70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction Support presales activities, including customer engagement, solution design, and technical input into proposals Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking) Produce high-quality technical documentation, including solution designs and Statements of Work Provide on-site and remote technical delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best practice across all engagements Build strong relationships with customers, stakeholders, and third-party vendors Skills and Experience Essential: Proven experience delivering technical infrastructure or cloud projects end-to-end Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V) Windows Server, Active Directory, Hyper-V Experience in a customer-facing role, with strong communication and stakeholder engagement skills Exposure to presales or the ability to contribute to solution design and customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL / ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well-Architected Framework Networking experience (e.g. SonicWall, Cisco, Ubiquiti) Experience with HCI, S2D, or data centre-based infrastructure Strong understanding of cloud commercial models and customer value Experience working in fast-paced, high-growth environments If this Modern Infrastructure Consultant opportunity sounds of interest, please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) 50,000 per annum - 70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction Support presales activities, including customer engagement, solution design, and technical input into proposals Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking) Produce high-quality technical documentation, including solution designs and Statements of Work Provide on-site and remote technical delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best practice across all engagements Build strong relationships with customers, stakeholders, and third-party vendors Skills and Experience Essential: Proven experience delivering technical infrastructure or cloud projects end-to-end Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V) Experience in a customer-facing role, with strong communication and stakeholder engagement skills Exposure to presales or the ability to contribute to solution design and customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL / ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well-Architected Framework Networking experience (e.g. SonicWall, Cisco, Ubiquiti) Experience with HCI, S2D, or data centre-based infrastructure Strong understanding of cloud commercial models and customer value Experience working in fast-paced, high-growth environments If this Modern Infrastructure Consultant opportunity sounds of interest, please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Business Development Manager Location: Swindon SN1 2NR, UK Company Overview: Verelogic Solutions is a leading provider of IT services and products, delivering innovative and tailored solutions to businesses of all sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a commercially driven Business Development Manager to join our team at Verelogic Solutions. This role will be pivotal in managing and growing key customer accounts, driving revenue, and positioning high-value IT services engagements. The successful candidate will combine account management, pre-sales, and solutions sales , taking ownership of customer relationships while also proactively identifying and securing new business opportunities. You will work closely with technical consultants to deliver tailored solutions that align with customer objectives and business needs. Key Responsibilities: - Manage and grow a portfolio of customer accounts, with responsibility for revenue generation and pipeline development. - Proactively identify and secure new business opportunities within both existing and new customers. - Identify, develop, and close opportunities across cloud, infrastructure, and modern workplace solutions. - Build and maintain strong relationships with key stakeholders, including IT leadership and decision-makers. - Lead customer discussions to understand business challenges and position appropriate IT solutions. - Develop and present compelling proposals, ensuring solutions are aligned to customer requirements. - Collaborate with technical teams to scope, design, and deliver high-quality solutions and Statements of Work (SoW). - Manage the full sales lifecycle from initial engagement through to deal closure and beyond. - Maintain a consistent pipeline of opportunities to meet and exceed revenue targets. - Work with partners and vendors to support solution delivery and opportunity progression. - Ensure strong commercial governance, including pricing, deal structuring, and margin protection. Required Experience: - Proven experience in a Business Development Manager, Account Manager, or pre-sales role within an IT services or consultancy environment. - Strong track record of meeting or exceeding revenue targets, including new business generation. - Experience in solutions sales, with the ability to identify and convert opportunities into revenue. - Good understanding of enterprise IT solutions (e.g. cloud, infrastructure, end-user computing). - Experience engaging with both technical teams and senior business stakeholders. - Strong communication, negotiation, and relationship-building skills. Additional Qualifications: - Commercially aware with strong deal-shaping capability. - Ability to manage multiple opportunities and priorities effectively. - Experience working with partners or within a channel-led environment. - Familiarity with Microsoft, AWS, or similar technology ecosystems. - Experience using CRM systems to manage pipeline and sales activity. Benefits: - Comprehensive training and ongoing support to develop your skills. - A structured career progression plan with clear growth opportunities. - Highly competitive base salary with an exceptional, uncapped commission structure. - Opportunity to work on high-value, impactful IT transformation projects. - A supportive and collaborative team environment.

ERP Tax Senior Consultant / Manager (D365 Finance & Operations / Workday) Senior-Lead level The Role We are supporting a client who is expanding their ERP and tax technology transformation capability and is seeking consultants with experience in Dynamics 365 Finance & Operations or Workday. This role sits at the intersection of ERP delivery, finance and tax, supporting tax and finance teams to ensure systems, processes and data effectively meet tax and compliance requirements. This is not a tax advisory role - strong tax awareness is required, but you will not be expected to be a tax specialist. You will work on ERP implementations, upgrades and transformation programmes, often within complex, multinational environments. Key Responsibilities Support D365 F&O or Workday implementations and transformation projects Work closely with tax and finance teams to understand requirements and translate them into system and process design Support indirect tax and compliance processes (e.g. VAT/GST, reporting, controls) Assist with global operating model, governance and process improvements Ensure accurate data flows and reporting to support tax compliance Collaborate with ERP, tax, finance and technology stakeholders across programmes Contribute to testing, deployment and post-go-live support Required Experience Experience working with D365 Finance & Operations or Workday in an implementation or transformation capacity Exposure to tax or finance requirements within ERP environments Understanding of indirect tax concepts (VAT/GST/SUT) at a practical, systems level Experience translating business or tax requirements into ERP solutions Background in consulting, systems implementation, or in-house transformation Comfortable working in multi-entity or multinational environments Nice to Have Experience with tax technology or compliance processes Exposure to large-scale ERP programmes Experience working alongside tax teams, shared service centres or managed services Familiarity with data, reporting or controls frameworks Who This Role Suits ERP consultants who want to broaden into tax-enabled transformation Finance systems professionals with tax exposure Consultants who enjoy working at the intersection of technology, process and regulation Candidates looking to move away from pure technical or pure tax roles Why Apply Work on large, high-impact transformation programmes Gain exposure to tax technology and global compliance Flexible working arrangements Clear progression for senior and lead-level consultants Opportunity to develop a specialist niche combining ERP and tax Please get in touch with Kamilla Ryan url removed if you are interested. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £45,000 We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK. The Role of IT Project Engineer The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives. Key Responsibilities of the IT Project Engineer Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards. Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches). Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership. Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements. Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services. Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing. Person Specification for the IT Project Engineer Minimum 3 years' experience in an MSP or multi-client environment. Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure. Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies. Proven success leading migrations, upgrades, and implementations independently. Excellent communication, client-facing, and project management skills. Commitment to documentation, continuous learning, and white-glove service. Benefits Career progression opportunities. 23 Days Holiday Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Azure Delivery Consultant Fareham (Hybrid, with travel to customer sites) 50,000 per annum - 70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction Support presales activities, including customer engagement, solution design, and technical input into proposals Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking) Produce high-quality technical documentation, including solution designs and Statements of Work Provide on-site and remote technical delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best practice across all engagements Build strong relationships with customers, stakeholders, and third-party vendors Skills and Experience Essential: Proven experience delivering technical infrastructure or cloud projects end-to-end Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V) Experience in a customer-facing role, with strong communication and stakeholder engagement skills Exposure to presales or the ability to contribute to solution design and customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL / ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well-Architected Framework Networking experience (e.g. SonicWall, Cisco, Ubiquiti) Experience with HCI, S2D, or data centre-based infrastructure Strong understanding of cloud commercial models and customer value Experience working in fast-paced, high-growth environments If this Azure Delivery Consultant opportunity sounds of interest, please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Our client a Managed Service consultancy require a Techno/Functional Dynamics 365 AX Consultant for a 6 month possibly 12 month project, this role can be fully remote but the candidate must live in the UK, and the client is based in London UK, this role is classed as Inside IR35 1. Proficiency in both functional and technical aspects of D365 Finance (essential) 2. Strong understanding of Dynamics AX 2012, both functional and technical (preferred) 3. Experience with Azure cloud services (Preferred) 4. Knowledge of Dynamics AX server deployments (Preferred) 5. Familiarity with Power Automate(Preferred) 6. Proficiency in Life Cycle Services (LCS) - (preferred) 7. Experience with SharePoint (Preferred) 8. Strong skills in SQL Server (Preferred) 9. Familiarity with Azure DevOps, particularly for managing test cases (Preferred) 10. Understanding of D365 licenses and certificate management (essential) 11. Ability to handle System and Organisation administration activities (essential) 12. Experience in managing D365 change requests and support tickets (essential) 13. Capability to effectively handle vendors and understand client requirements (Essential) 14. Competence in preparing documentation for other Dynamics team members and clients (Essential)

Role Title: Senior Security AI Solution Architect/Consultant Duration: contract to run until 26/03/2026 Location: London, Hybrid/Flexible (Occasional travel to NW may be required) Rate: up to £671 p/d Umbrella inside IR35 Role purpose/summary Our client is looking for a Snr Security AI Solution Architect/Consultant To support and deliver secure AI solutions within financial services. The architect will shape strategy, design future-state architecture, and deliver practical security capabilities for AI adoption, ensuring compliance with evolving regulations and maintaining a strong security posture. Key Skills/requirements Assess "as-is" and "to-be" security architectures for AI Platforms, AI & GENAI Delivery Roadmaps. Share Security AI & GENAI Security Learnings & Subject Matter Expertise. Shape the short- & long-term AI Security Architecture Strategy incorporating regulation (EUAI Act), standards, framework & policy priorities. Develop architectural documentation for AI security initiatives. Support the delivery of the AI Security Architecture Strategy across both internal & external stakeholders to Security. Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Provide hands-on delivery support where required. General "architect" responsibilities that they would also contribute to: Ensure there is a current Security Architecture defined and maintained for key domains (eg, Endpoint, Cloud, Network, etc.) which clearly outlines the security principles, requirements and capabilities required and how those are instantiated Ensure there is an architectural vision for all projects that at minimum has a component architecture and high-level business process defined (including the product owner and operational team) Ensure architecture artifacts allow to us to quickly answer and evidence routine regulatory queries and attestations Ensure there is a fit for purpose set of Functional and Non-Functional Requirements for project technology deliveries Map security tooling deployed in the estate (including non-standard environments and non-CISO managed technologies) to the capabilities it implements (not the set of product features - what is actually in use and operationalised) Ensure that projects have correctly aligned scope to Cyber Excellence Programmes and technology/platform strategy Provide input to and take ownership of relevant architectural artifacts that will be produced as part of Excellence Programme workstreams. Survey emerging threats and emerging technologies to identify opportunities for targeted innovation exercises such Proof of Value evaluations Produce patterns which outline solutions for commonly occurring business security needs and security service consumption Validate patterns are adopted by control domain solutions Support Security Consultants as required on complex engagements and provide architectural artifacts such as patterns and principles where necessary Essential Skills & Experience Proven experience as a Security Solution Architect Deep understanding of AI and Generative AI technologies. Deep understanding of AI and Generative AI Security Capabilities. Knowledge of infrastructure and cloud security (AWS; exposure to Azure, GCP, and on-premise environments also valuable). Areas of Knowledge/Skillset: Emergent Technology Governance Artificial Intelligence Data Security within AI Systems Machine Learning AI Operation Cyber recovery IT Infrastructure, Cloud Risk and Regulation Experience in financial services environments. Ability to work across both strategic (roadmaps, future planning) and tactical (delivery, hands-on execution) levels. Personable and collaborative approach, with the ability to engage stakeholders and "roll up sleeves" when needed. Desirable Skills: Experience with regulatory compliance in AI and security, especially EU AI Act. Previous work on securing AI models and platforms (model trust, data security, usage monitoring). AI & GenAI Architecture: Design and implementation of AI factories, pipelines, and modular platforms across regulated environments. GenAI System Design and Implementation: End to end delivery of AI and GenAI systems using modern architecture techniques including LLM optimisation, RAG and Agentic design. AI Risk Management & Governance: Development of bespoke risk frameworks, taxonomies, and AI control libraries tailored to MRM, CRO, and CDO functions. Responsible & Ethical AI: Integration of RAI principles into system design, controls, audit frameworks, and enterprise AI strategies. Cyber & Resilience in AI: Embedding threat modelling, adversarial robustness, data integrity, and continuity planning into AI solution architecture. AI Enablement & Delivery: End-to-end AI life cycle orchestration including readiness assessments, regulatory reviews, and business adoption. Emerging Technology Strategy: Digital responsibility, AI assurance, and horizon scanning for next-gen regulatory, legal, and societal risks. Experience liaising with senior stakeholders and external consultancies (PwC, Accenture, etc.) All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Utility Trade Group , established in 2010, is an award-winning energy consultancy and a trusted industry leader. We combine specialist expertise with advanced tools to deliver real financial savings for businesses, underpinned by complete transparency. Our clients benefit from live energy rates, tailored contracts, and proactive procurement strategies designed to secure energy at the optimum time. With strong buying power and dedicated managed services, we provide clear visibility of consumption and deliver sustainable, cost-effective solutions. Our Services Include: Energy Procurement Green Energy Solutions Flexible Contract Options Data Management & Reporting New Connections We are seeking commission-based consultants across the UK to expand our growing network. We are looking for experienced sales professionals with a proven track record in B2B procurement. You should be confident, performance-driven, and motivated by the opportunity to achieve outstanding financial rewards. Strong organisational skills and a tech-savvy approach to managing your pipeline are essential. What We Offer A dedicated in-house support team providing first-class customer service and administration. Streamlined procedures for contracts, reporting, and commission payments. Flexible working arrangements, with access to our offices when required. An industry-leading uncapped commission structure based on initial payments and residual income with on-target earnings of £100,000+ and significantly higher potential for top performers. Additional monthly incentives and regular team social events. This is an exciting opportunity to build a highly rewarding career with a respected name in the energy sector. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.

IT Security Manager Hybrid We are seeking an experienced IT Security Manager to lead our clients security function across the EMEA region. Reporting to the Head of IT Infrastructure, you will manage a team of internal security analysts as well as external consultants and managed services providers. This role requires strong interpersonal skills to collaborate effectively with IT Infrastructure teams across multiple European sites, as well as wider business units within the group. The successful candidate will take ownership of their Information Security Management System (ISMS) , supporting ISO 27001 certification, ensuring compliance with relevant regulations, and safeguarding our IT assets. You will also play a proactive role in shaping and delivering future security programmes as part of the Global IT Security Team. Key Responsibilities Lead and manage the IT security team, including outsourced SOC/MDR/DFIR providers. Maintain and enhance our ISMS, including policies, procedures, registers, and reports. Ensure compliance with ISO 27001, ISAE 3402 Type II, and NIS2 requirements. Prepare and present regular security reports to senior management. Liaise with external auditors, customers, and vendors as required. Conduct regular security assessments, penetration tests, and risk analyses. Monitor networks and systems for breaches, incidents, and vulnerabilities. Respond to and manage security incidents, including investigation, mitigation, and reporting. Oversee user access controls, identity management, and data protection measures. Lead Business Continuity and Disaster Recovery (BC/DR) planning and testing. Manage and deliver IT security awareness training for staff and end users. Qualifications & Experience Bachelor's degree in Computer Science, Information Security, or related field. Professional certification (CISM, CISSP, or equivalent) required. 7+ years' experience in IT security, with at least 3 years in a leadership or managerial role. Strong knowledge of ISO 27001, ISAE 3402, and related frameworks. Experience with security technologies such as XDR, MDR, EDR, SIEM, NAC, IDS/IPS, and SASE. Proven background in incident response, risk management, and ISMS operation. Essential Skills Demonstrated leadership and team management experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to prioritise effectively and perform under pressure. What they Offer An influential leadership role in a global organisation. Opportunity to shape security programmes and strategy at an international level. Competitive salary and benefits package. Professional development and certification support. If you are a proven IT Security leader with the vision, expertise, and drive to safeguard critical systems and data, we would like to hear from you. IT Security Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.