Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
GDPR Compliance Manager, Data Privacy Manager required by our client based near Trowbridge, Wiltshire, South West - commutable from Bath, Bristol, Chippenham, Westbury and Warminster Full time role-3 days per week on site (some travel within the UK, possibly extended to both European and International travel as required) Our client operates as a franchise brand with over 80 partners across the UK. Salary £40-£50K plus an excellent benefits package If you're passionate about GDPR and have worked as a Data Privacy Manager, Data Protection Manager, Information Governance Manager or Privacy Compliance Manager and enjoy problem-solving and want to make a meaningful difference in an organisation committed to doing the right thing, this could be the ideal role. You will work closely with the Risk Manager/Data Protection Officer and play a central part in strengthening GDPR compliance across the organisation. You'll be supporting business wide initiatives and changes, ensuring that Data Asset Registers are kept up to date, and that Privacy Impact Assessments are reviewed in a timely and effective manner enabling positive change. What You'll Do: Supporting the Data Protection Officer specifically in the area of Data Asset Registers, Data Processing Agreements and Privacy Impact Assessments Supporting the Data Protection Officer in other day-to-day activities relating to GDPR legislation Ensure robustness through providing cover for other team members Project coordination and facilitation Supporting internal and external audits Supporting other team members What You'll Need: Strong understanding of data protection law Experience of compiling and updating Data Asset Registers (Information Asset Register) Experience of assessing Privacy Impact Assessments Experience of reviewing contracts and Data Processing Agreements Recognised qualification in data protection eg BCS Practitioner in Data Protection certification, CIPP/E Excellent communication and presentation skills Strong analysis skills A completer-finisher Excellent Microsoft Office skills Full UK driving licence Desirable: Audit experience A degree in a business-related subject This is a great opportunity for someone who enjoys collaborating with colleagues across different departments, influencing best practice, and contributing to a culture where data protection is everyones responsibility SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
01/04/2026
Full time
GDPR Compliance Manager, Data Privacy Manager required by our client based near Trowbridge, Wiltshire, South West - commutable from Bath, Bristol, Chippenham, Westbury and Warminster Full time role-3 days per week on site (some travel within the UK, possibly extended to both European and International travel as required) Our client operates as a franchise brand with over 80 partners across the UK. Salary £40-£50K plus an excellent benefits package If you're passionate about GDPR and have worked as a Data Privacy Manager, Data Protection Manager, Information Governance Manager or Privacy Compliance Manager and enjoy problem-solving and want to make a meaningful difference in an organisation committed to doing the right thing, this could be the ideal role. You will work closely with the Risk Manager/Data Protection Officer and play a central part in strengthening GDPR compliance across the organisation. You'll be supporting business wide initiatives and changes, ensuring that Data Asset Registers are kept up to date, and that Privacy Impact Assessments are reviewed in a timely and effective manner enabling positive change. What You'll Do: Supporting the Data Protection Officer specifically in the area of Data Asset Registers, Data Processing Agreements and Privacy Impact Assessments Supporting the Data Protection Officer in other day-to-day activities relating to GDPR legislation Ensure robustness through providing cover for other team members Project coordination and facilitation Supporting internal and external audits Supporting other team members What You'll Need: Strong understanding of data protection law Experience of compiling and updating Data Asset Registers (Information Asset Register) Experience of assessing Privacy Impact Assessments Experience of reviewing contracts and Data Processing Agreements Recognised qualification in data protection eg BCS Practitioner in Data Protection certification, CIPP/E Excellent communication and presentation skills Strong analysis skills A completer-finisher Excellent Microsoft Office skills Full UK driving licence Desirable: Audit experience A degree in a business-related subject This is a great opportunity for someone who enjoys collaborating with colleagues across different departments, influencing best practice, and contributing to a culture where data protection is everyones responsibility SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Trusted Data Architect - Data Innovation Location: London / ManchesterSalary: Competitive salary and package dependent on experienceCareer Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview Within Accenture's Data Innovation team, we deliver Trusted Data Services leveraging cutting-edge technologies including Distributed Ledger Technologies (DLT), Digital Identity, Digital Assets, and Confidential Compute. As a Trusted Data Architect, you will play a critical role in shaping, leading, and industrializing trust-centric digital platforms for global enterprise and public-sector clients. This role requires deep expertise in trusted data technologies and platform architecture, with equal applicability across: DLT / Blockchain platforms (Layer 1 and Layer 2) Digital Identity solutions (decentralized identity, credentials, wallets, trust frameworks) Digital Asset platforms (tokenization, custody, lifecycle management, on-chain/off-chain integration) You will combine hands-on technical authority with end-to-end delivery ownership, client advisory responsibility, and practice leadership, helping Accenture translate emerging trust technologies into secure, scalable, and production-grade architectures embedded in modern data and digital core environments. Key Responsibilities Trusted Data Architecture & Strategic Leadership Own the end-to-end-to-end architecture and technical delivery accountability for trusted data services spanning DLT, Digital Identity, and Digital Assets Act as a technical authority and design decision maker across trust, security, scalability, and performance considerations Define and govern enterprise reference architectures for trusted data ecosystems, balancing on-chain, off-chain, and confidential compute components Guide clients from strategy and architecture definition through PoC, pilot, production deployment, and scale Translate emerging standards, protocols, and regulatory requirements into practical, industrialized architectures DLT & Blockchain Infrastructure Architecture Lead the design, deployment, and operation of enterprise g-grade DLT networks across Layer 1 and Layer 2 platforms Architect and implement Layer 2 frameworks, covering major approaches such as rollup-based, validity-proof-based, and hybrid models Define reference architectures for node infrastructure, validator setups, sequencers, RPC endpoints, and supporting services Ensure production grade-grade security, resilience, governance, and scalability of blockchain platforms Digital Identity Architecture Architect Digital Identity solutions leveraging DLT-based and hybrid approaches, including decentralized identifiers (DIDs), verifiable credentials (VCs), and (EUDI) wallets Design identity platforms that integrate with enterprise IAM, access control, and data governance frameworks Address privacy, consent, selective disclosure, and compliance requirements using cryptographic and confidential compute techniques Advise clients on trust frameworks, identity interoperability, and cross ecosystem-ecosystem identity models Digital Assets & Tokenization Platforms Lead architecture for Digital Asset platforms, including tokenization of assets, token lifecycle management, and on-chain/off-chain data integration Design solutions for wallets, custody, asset issuance, transfer, and settlement, aligned with enterprise security and regulatory needs Define scalable patterns for integration between blockchain networks, enterprise systems, and data platforms Support clients in building production-ready digital asset ecosystems rather than isolated pilots Cloud, Platform Engineering & Confidential Compute Design cloud-native trusted data platforms across major hyperscalers (AWS, Azure, GCP), including network topology, security, and cost optimization Architect solutions for regulated, sovereign, and hybrid cloud environments Apply Confidential Compute and privacy enhancing-enhancing technologies to protect sensitive data in use, at rest, and in transit Establish Infrastructure as-asCode (IaC-Code (IaC) and DevOps standards enabling repeatable, industrialized delivery DevOps, Operations & Production Readiness Provide architectural leadership for containerized DLT environments using Docker and Kubernetes Oversee CI/CD strategies for protocol upgrades, configuration changes, and network evolution Establish enterprise grade monitoring, logging, alerting, and incident-grade monitoring, logging, alerting, and incidentresponse patterns for mission-response patterns for missionc-critical DLT platforms Client, Team & Practice Leadership Serve as a trusted advisor to senior client stakeholders on DLT, Digital Identity, and Digital Asset strategies Lead and mentor multi-disciplinary delivery teams, setting architectural standards and ensuring quality at scale Build and evolve internal assets, accelerators, and reference architectures within Accenture's Trusted Data and blockchain communities Contribute to business development, solution shaping, proposals, and thought leadership Drive capability building, growing Accenture's trusted data architecture bench globally
01/04/2026
Full time
Trusted Data Architect - Data Innovation Location: London / ManchesterSalary: Competitive salary and package dependent on experienceCareer Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview Within Accenture's Data Innovation team, we deliver Trusted Data Services leveraging cutting-edge technologies including Distributed Ledger Technologies (DLT), Digital Identity, Digital Assets, and Confidential Compute. As a Trusted Data Architect, you will play a critical role in shaping, leading, and industrializing trust-centric digital platforms for global enterprise and public-sector clients. This role requires deep expertise in trusted data technologies and platform architecture, with equal applicability across: DLT / Blockchain platforms (Layer 1 and Layer 2) Digital Identity solutions (decentralized identity, credentials, wallets, trust frameworks) Digital Asset platforms (tokenization, custody, lifecycle management, on-chain/off-chain integration) You will combine hands-on technical authority with end-to-end delivery ownership, client advisory responsibility, and practice leadership, helping Accenture translate emerging trust technologies into secure, scalable, and production-grade architectures embedded in modern data and digital core environments. Key Responsibilities Trusted Data Architecture & Strategic Leadership Own the end-to-end-to-end architecture and technical delivery accountability for trusted data services spanning DLT, Digital Identity, and Digital Assets Act as a technical authority and design decision maker across trust, security, scalability, and performance considerations Define and govern enterprise reference architectures for trusted data ecosystems, balancing on-chain, off-chain, and confidential compute components Guide clients from strategy and architecture definition through PoC, pilot, production deployment, and scale Translate emerging standards, protocols, and regulatory requirements into practical, industrialized architectures DLT & Blockchain Infrastructure Architecture Lead the design, deployment, and operation of enterprise g-grade DLT networks across Layer 1 and Layer 2 platforms Architect and implement Layer 2 frameworks, covering major approaches such as rollup-based, validity-proof-based, and hybrid models Define reference architectures for node infrastructure, validator setups, sequencers, RPC endpoints, and supporting services Ensure production grade-grade security, resilience, governance, and scalability of blockchain platforms Digital Identity Architecture Architect Digital Identity solutions leveraging DLT-based and hybrid approaches, including decentralized identifiers (DIDs), verifiable credentials (VCs), and (EUDI) wallets Design identity platforms that integrate with enterprise IAM, access control, and data governance frameworks Address privacy, consent, selective disclosure, and compliance requirements using cryptographic and confidential compute techniques Advise clients on trust frameworks, identity interoperability, and cross ecosystem-ecosystem identity models Digital Assets & Tokenization Platforms Lead architecture for Digital Asset platforms, including tokenization of assets, token lifecycle management, and on-chain/off-chain data integration Design solutions for wallets, custody, asset issuance, transfer, and settlement, aligned with enterprise security and regulatory needs Define scalable patterns for integration between blockchain networks, enterprise systems, and data platforms Support clients in building production-ready digital asset ecosystems rather than isolated pilots Cloud, Platform Engineering & Confidential Compute Design cloud-native trusted data platforms across major hyperscalers (AWS, Azure, GCP), including network topology, security, and cost optimization Architect solutions for regulated, sovereign, and hybrid cloud environments Apply Confidential Compute and privacy enhancing-enhancing technologies to protect sensitive data in use, at rest, and in transit Establish Infrastructure as-asCode (IaC-Code (IaC) and DevOps standards enabling repeatable, industrialized delivery DevOps, Operations & Production Readiness Provide architectural leadership for containerized DLT environments using Docker and Kubernetes Oversee CI/CD strategies for protocol upgrades, configuration changes, and network evolution Establish enterprise grade monitoring, logging, alerting, and incident-grade monitoring, logging, alerting, and incidentresponse patterns for mission-response patterns for missionc-critical DLT platforms Client, Team & Practice Leadership Serve as a trusted advisor to senior client stakeholders on DLT, Digital Identity, and Digital Asset strategies Lead and mentor multi-disciplinary delivery teams, setting architectural standards and ensuring quality at scale Build and evolve internal assets, accelerators, and reference architectures within Accenture's Trusted Data and blockchain communities Contribute to business development, solution shaping, proposals, and thought leadership Drive capability building, growing Accenture's trusted data architecture bench globally
We have an excellent contract job opportunity for AMOS Platform Architect for our leading airline client. Role Purpose The AMOS Platform Architect is responsible for defining, governing, and evolving the platform and application architecture for the AMOS maintenance system, ensuring it is scalable, secure, resilient, and aligned to Group-wide operational and architectural standards.Working as part of the Architecture & Platform Delivery team, the role provides architectural leadership across AMOS application configuration, integrations, data flows, infrastructure, security, and operational reliability, enabling standardisation across Operating Companies while supporting safe and compliant airline operations.The role acts as a key architectural authority within the Single AMOS initiative, working closely with airline CDIO's, Product Managers, Operations, Engineering, and Enterprise Architecture to translate business and operational needs into robust platform designs. Contract - until Dec 2026 Location - Waterside (UB7 0GB) (3 days onsite) Pay - Attractive daily rate (Inside IR35) Key Responsibilities AMOS Platform & Application Architecture Define and maintain the AMOS platform and application architecture, ensuring alignment with Group target-state designs and standards. Provide architectural direction on configuration vs customisation, ensuring harmonised AMOS usage and minimising long-term technical debt. Support the design of AMOS environments across development, test, and production. Integration & Data Alignment Define and govern integration patterns between AMOS and peripheral systems, reducing complexity and operational risk. Work closely with Data and Integration Architects to ensure consistent data models, data quality, and a single source of truth across OpCos. Support data migration and cutover planning from an architectural perspective. Infrastructure, Security & Reliability Define AMOS infrastructure and hosting requirements, ensuring performance, scalability, and availability at Group scale. Ensure AMOS architecture complies with security, access control, regulatory, and audit requirements across jurisdictions. Contribute to operational and reliability architecture, including HA, DR, SLAs, and non-functional requirements. Delivery & Governance Support Provide architectural assurance during design reviews, delivery milestones, and governance forums. Work alongside Product Managers and delivery teams to support incremental, agile delivery while maintaining architectural integrity. Document architecture decisions, standards, and reference models for AMOS. Stakeholder Collaboration Act as a trusted architectural advisor to Operations, Maintenance, Product, and Technology stakeholders. Collaborate with Enterprise, Data, and Solution Architects to ensure end-to-end architectural coherence. Support knowledge transfer and architectural guidance to delivery and support teams. Skills & Experience Essential Experience with AMOS Cloud. Strong understanding of enterprise application platforms, integrations, and non-functional requirements. Experience working with operational or safety-critical systems. Ability to balance standardisation with operational flexibility. Strong communication and stakeholder engagement skills. Desirable Experience working in a platform, application, or solution architecture role within complex enterprise environments. Exposure to aviation, asset-intensive, or regulated industries. Familiarity with architecture governance and design assurance processes. Experience supporting large-scale system consolidation or harmonisation programmes. Success Metrics A clear, well-governed AMOS platform architecture aligned to Group standards. Reduced architectural complexity and customisation across AMOS implementations. Improved platform stability, resilience, and operational confidence. Strong alignment between operations, product, and architecture teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Contractor
We have an excellent contract job opportunity for AMOS Platform Architect for our leading airline client. Role Purpose The AMOS Platform Architect is responsible for defining, governing, and evolving the platform and application architecture for the AMOS maintenance system, ensuring it is scalable, secure, resilient, and aligned to Group-wide operational and architectural standards.Working as part of the Architecture & Platform Delivery team, the role provides architectural leadership across AMOS application configuration, integrations, data flows, infrastructure, security, and operational reliability, enabling standardisation across Operating Companies while supporting safe and compliant airline operations.The role acts as a key architectural authority within the Single AMOS initiative, working closely with airline CDIO's, Product Managers, Operations, Engineering, and Enterprise Architecture to translate business and operational needs into robust platform designs. Contract - until Dec 2026 Location - Waterside (UB7 0GB) (3 days onsite) Pay - Attractive daily rate (Inside IR35) Key Responsibilities AMOS Platform & Application Architecture Define and maintain the AMOS platform and application architecture, ensuring alignment with Group target-state designs and standards. Provide architectural direction on configuration vs customisation, ensuring harmonised AMOS usage and minimising long-term technical debt. Support the design of AMOS environments across development, test, and production. Integration & Data Alignment Define and govern integration patterns between AMOS and peripheral systems, reducing complexity and operational risk. Work closely with Data and Integration Architects to ensure consistent data models, data quality, and a single source of truth across OpCos. Support data migration and cutover planning from an architectural perspective. Infrastructure, Security & Reliability Define AMOS infrastructure and hosting requirements, ensuring performance, scalability, and availability at Group scale. Ensure AMOS architecture complies with security, access control, regulatory, and audit requirements across jurisdictions. Contribute to operational and reliability architecture, including HA, DR, SLAs, and non-functional requirements. Delivery & Governance Support Provide architectural assurance during design reviews, delivery milestones, and governance forums. Work alongside Product Managers and delivery teams to support incremental, agile delivery while maintaining architectural integrity. Document architecture decisions, standards, and reference models for AMOS. Stakeholder Collaboration Act as a trusted architectural advisor to Operations, Maintenance, Product, and Technology stakeholders. Collaborate with Enterprise, Data, and Solution Architects to ensure end-to-end architectural coherence. Support knowledge transfer and architectural guidance to delivery and support teams. Skills & Experience Essential Experience with AMOS Cloud. Strong understanding of enterprise application platforms, integrations, and non-functional requirements. Experience working with operational or safety-critical systems. Ability to balance standardisation with operational flexibility. Strong communication and stakeholder engagement skills. Desirable Experience working in a platform, application, or solution architecture role within complex enterprise environments. Exposure to aviation, asset-intensive, or regulated industries. Familiarity with architecture governance and design assurance processes. Experience supporting large-scale system consolidation or harmonisation programmes. Success Metrics A clear, well-governed AMOS platform architecture aligned to Group standards. Reduced architectural complexity and customisation across AMOS implementations. Improved platform stability, resilience, and operational confidence. Strong alignment between operations, product, and architecture teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
01/04/2026
Full time
Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/04/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: Group Information & Cyber Security ManagerLocation: Leeds (Hybrid)Salary: £85,000 - £90,000Type: Permanent, Ful-TimeSummary: We are looking for a strategic and influential cyber security leader for a Group Information & Cyber Security Manager position in Leeds city centre. The main purpose of this role is to lead, develop, and continuously enhance the client's information and cyber security posture, ensuring the security, integrity and availability of all systems and data.This is a fantastic role for a highly experienced Information & Cyber leader to step into a high-visibility role that combines strategic influence, leadership, and the chance to take ownership of a company's security protocol. This role operates on a hybrid basis (2 days per week) in the Leeds city centre office with on-site parking. Key Responsibilities: Provide overall leadership for the organisation's information and cyber security function, continually strengthening the protection of systems and data to maintain confidentiality, integrity, and availability. Set the strategic vision and governance framework for all areas of cyber and information security across the Group. Manage third-party providers responsible for cyber monitoring, detection, and incident response, ensuring strong performance, resilience, and effective risk control. Maintain and take ownership of the Group-wide cyber security risk register, including conducting risk assessments, threat modelling, and defining mitigation strategies. Take the lead on security incident management, ensuring timely response, clear stakeholder communication, and ongoing improvement of processes. Ensure adherence to relevant regulations and industry standards, including ISO 27001, NIST, GDPR, and the UK Data Protection Act. Promote a strong security-first culture across the organisation through awareness initiatives, training programmes, and targeted education efforts. Requirements: Strong technical understanding across various security toolings, IAM, DLP, SIEM, EDR, and vulnerability management. Deep understanding of compliance frameworks including, ISO27001, NIST, GDPR, and industry best practice Collaborative leadership style with ability to influence and challenge at exec level Risk-based mindset with ability to balance security with operational and commercial needs Benefits: Salary: £85,000 - £90,000 Hybrid Working Company Pension Scheme Role: Group Information & Cyber Security ManagerLocation: Leeds (Hybrid)Salary: £85,000 - £90,000Type: Permanent, Ful-Time Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
01/04/2026
Full time
Role: Group Information & Cyber Security ManagerLocation: Leeds (Hybrid)Salary: £85,000 - £90,000Type: Permanent, Ful-TimeSummary: We are looking for a strategic and influential cyber security leader for a Group Information & Cyber Security Manager position in Leeds city centre. The main purpose of this role is to lead, develop, and continuously enhance the client's information and cyber security posture, ensuring the security, integrity and availability of all systems and data.This is a fantastic role for a highly experienced Information & Cyber leader to step into a high-visibility role that combines strategic influence, leadership, and the chance to take ownership of a company's security protocol. This role operates on a hybrid basis (2 days per week) in the Leeds city centre office with on-site parking. Key Responsibilities: Provide overall leadership for the organisation's information and cyber security function, continually strengthening the protection of systems and data to maintain confidentiality, integrity, and availability. Set the strategic vision and governance framework for all areas of cyber and information security across the Group. Manage third-party providers responsible for cyber monitoring, detection, and incident response, ensuring strong performance, resilience, and effective risk control. Maintain and take ownership of the Group-wide cyber security risk register, including conducting risk assessments, threat modelling, and defining mitigation strategies. Take the lead on security incident management, ensuring timely response, clear stakeholder communication, and ongoing improvement of processes. Ensure adherence to relevant regulations and industry standards, including ISO 27001, NIST, GDPR, and the UK Data Protection Act. Promote a strong security-first culture across the organisation through awareness initiatives, training programmes, and targeted education efforts. Requirements: Strong technical understanding across various security toolings, IAM, DLP, SIEM, EDR, and vulnerability management. Deep understanding of compliance frameworks including, ISO27001, NIST, GDPR, and industry best practice Collaborative leadership style with ability to influence and challenge at exec level Risk-based mindset with ability to balance security with operational and commercial needs Benefits: Salary: £85,000 - £90,000 Hybrid Working Company Pension Scheme Role: Group Information & Cyber Security ManagerLocation: Leeds (Hybrid)Salary: £85,000 - £90,000Type: Permanent, Ful-Time Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/04/2026
Full time
Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
GRC Analyst - Third Party Risk Management Fixed Term Contract, 12 months - £45k - £50k Location: Hybrid - Birmingham Your new company: I am looking to recruit a GRC Analyst, focusing on Third Party Risk Management, to join a leader in the hospitality space, with the role focusing on GRC activities, with a strong focus on information security, privacy, and regulatory assurance across the organisation. The role responsibilities: This role focusses on supplier assurance and third-party risk management, ensuring that vendors handling company data or connecting to company systems operate in line with security, privacy, and compliance expectations. Key parts of the role: Conducting and coordinating security and privacy risk assessments for new and existing third-party suppliers. Evaluating supplier controls relating to data protection, information security, data hosting, subcontractor usage, and system access. Cataloguing and maintaining records of data shared with third parties, including purpose of use, information security classification, data sensitivity, and processing location. Ensuring third party data handling arrangements clearly define data retention, archiving, and deletion requirements in line with policies and regulatory obligations. Maintaining third party risk documentation and tracking remediation actions with suppliers and internal teams. Working closely with Vendor Management, Procurement, Legal, Information Security, and IT to ensure supplier risks are identified early and addressed prior to onboarding or renewal. Escalating high risk supplier findings to the IT Licensing & Compliance Manager and relevant stakeholders. You will need: Strong understanding of GDPR, the UK Data Protection Act, and privacy and security control requirements. Experience working in GRC, information security, data protection, supplier assurance, or a related compliance role. Ability to interpret and assess technical and organisational controls. Strong analytical skills with excellent attention to detail. Confident written and verbal communication skills, able to engage across legal, technical, and operational teams. Experience contributing to incident or breach investigations. Ability to manage multiple competing priorities and constructively challenge established processes. Minimum 3 years' experience in a relevant role. CIPP/E, CIPM, CompTIA Security+, or BCS Practitioner Certificate in Data Protection, desirable. What you'll get in return: Salary of between £45k-£50k Hybrid working Company discounts A pension contribution matched at 1.5x, up to 5%. Private healthcare, dental plan, cycle to work, and keep-fit schemes. 26 days annual leave plus bank holidays. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Full time
GRC Analyst - Third Party Risk Management Fixed Term Contract, 12 months - £45k - £50k Location: Hybrid - Birmingham Your new company: I am looking to recruit a GRC Analyst, focusing on Third Party Risk Management, to join a leader in the hospitality space, with the role focusing on GRC activities, with a strong focus on information security, privacy, and regulatory assurance across the organisation. The role responsibilities: This role focusses on supplier assurance and third-party risk management, ensuring that vendors handling company data or connecting to company systems operate in line with security, privacy, and compliance expectations. Key parts of the role: Conducting and coordinating security and privacy risk assessments for new and existing third-party suppliers. Evaluating supplier controls relating to data protection, information security, data hosting, subcontractor usage, and system access. Cataloguing and maintaining records of data shared with third parties, including purpose of use, information security classification, data sensitivity, and processing location. Ensuring third party data handling arrangements clearly define data retention, archiving, and deletion requirements in line with policies and regulatory obligations. Maintaining third party risk documentation and tracking remediation actions with suppliers and internal teams. Working closely with Vendor Management, Procurement, Legal, Information Security, and IT to ensure supplier risks are identified early and addressed prior to onboarding or renewal. Escalating high risk supplier findings to the IT Licensing & Compliance Manager and relevant stakeholders. You will need: Strong understanding of GDPR, the UK Data Protection Act, and privacy and security control requirements. Experience working in GRC, information security, data protection, supplier assurance, or a related compliance role. Ability to interpret and assess technical and organisational controls. Strong analytical skills with excellent attention to detail. Confident written and verbal communication skills, able to engage across legal, technical, and operational teams. Experience contributing to incident or breach investigations. Ability to manage multiple competing priorities and constructively challenge established processes. Minimum 3 years' experience in a relevant role. CIPP/E, CIPM, CompTIA Security+, or BCS Practitioner Certificate in Data Protection, desirable. What you'll get in return: Salary of between £45k-£50k Hybrid working Company discounts A pension contribution matched at 1.5x, up to 5%. Private healthcare, dental plan, cycle to work, and keep-fit schemes. 26 days annual leave plus bank holidays. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content lifecycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data lifecycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Job Title - Senior Data Manager Location - Manchester, UK Type - Contract Job Description: About the role The Trips Data Governance team manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking an experienced Data Manager to join their impactful Data Governance team to support the critical SAP Rise migration program. About the SAP Rise program: The programme is a key business modernisation initiative to migrate the current Booking Transport (BTL) SAP instance to a standardised cloud-based ERP system. The programme will introduce an interim architecture between the current platform and the SAP S/4 RISE ecosystem to test processes, data quality and governance, data contracts, and new capabilities, while supporting the transition to the North Star architecture where data flows directly from a modernised enterprise order platform. Role Overview: In this role, a Senior Data Manager combines technical knowledge, business insight, and expert communication to provide critical information about data systems. This position focuses on supporting business needs with high-quality data through monitoring, issue detection, impact quantification, end-to-end data corrections, standardization, and architectural optimization. A key aspect of the role is to advocate for a Data Quality mindset across the organization. You will report to a Senior Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance. This is a hands-on role where you will work closely with Business Analysts, Data Engineers, Data Scientists, and Insights Analysts to build deliverables required for the SAP Rise program. Roles & Responsibilities As a Senior Data Manager I (Level G), your required competencies include: Independence in: AI & Ethics: Independent in ethical data handling, responsible AI, compliance, knowledge & prompt engineering, and AI application in Data Management. Change & Project Mgt.: Independent in change management, planning, monitoring & delivery, stakeholder management, and DQ implementation. Critical Thinking: Independent in decision making, and DQ - investigate & resolve. Data & Info. Management: Independent in MDM integrations, MDM policies, document & content lifecycle, document & content classification, data risk identification, data risk decision, data risk mitigation, metadata management, and data lifecycle management. Effective Communication: Independent in communication basics, cross-cultural relationships, and tailored messaging & motivational communication. Privacy & Security: Independent in high-pressure communication, regulatory knowledge, vulnerability & mitigation, and compliance-by-design. Software & Analytics: Independent in coding, visualisation, and Data Mgt. Adoption. Stewardship: Independent in identification & training. Strategy & Policy: Independent in data management strategy, policies, standards & playbooks, and maturity model & assessment. Solution Design: Independent in solution requirements. Expertise Critical Thinking: Expertise in root cause analysis. Data & Info. Management: Expertise in MDM requirements. Software & Analytics: Expertise in analysis (both listed entries), Data Mgt. Integration, and DQ Dimensions & Rules. Solution Design: Expertise in solution monitoring & iteration. Stewardship: Expertise in advocacy & support. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
01/04/2026
Full time
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
01/04/2026
Full time
We are partnering an Energy Data provider who are looking for a hands-on Cyber Security Analyst to join their internal IT & Security team during a pivotal period of change. A true 4-day working week My client operates Monday to Thursday, working week, with Fridays off. Extensive Microsoft Purview experience is required for this role. Responsibilities Own and run our vulnerability and patch management processes Investigate and respond to security incidents (malware, phishing, unauthorised access, etc.) Conduct vulnerability assessments and support remediation efforts Help implement and enforce security policies, standards, and procedures Partner with IT colleagues and business units to ensure secure configurations Support audits, risk assessments, and compliance initiatives (ISO 27001, GDPR, NIST) Act as a key escalation point for security investigations Maximise the effectiveness of Microsoft Defender, Intune, and Purview Promote cyber awareness and best practice across the organisation Collaborate with the Information Security Manager and Compliance Team on GRC activity Stay ahead of emerging threats, vulnerabilities, and industry trends Identify opportunities to improve security tooling, processes, and controls Skills & Experience Needed Microsoft 365 Defender/Security Portal (endpoint and identity protection) Microsoft Purview (data governance and compliance, including Compliance Portal) Proven hands-on experience remediating vulnerabilities and applying patches in a live environment A strong understanding of cybersecurity principles and threat landscapes Experience with endpoint, network, and identity security within Microsoft ecosystems. Strong troubleshooting and analytical skills Effective communication and collaboration across technical and non-technical teams Relevant certifications (eg, Security+, CySA+, SC-200, SSCP) are beneficial Familiarity with Power Platform and Power BI is advantageous A minimum of three years of relevant experience in similar positions. If you're looking to join a forward-thinking organisation, play a key role in strengthening its security infrastructure, and enjoy a better work-life balance with a 4-day work week, please email your CV. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
Project Manager (ERP Implementation) - Paying between 450 to 500 Per Day, Inside IR35, Based in Cardiff, Hybrid Working, 15 Month Contact, To Start ASAP Your new company You will be working with a leading organisation that is based in Cardiff. Your new role A leading organisation is undertaking a large scale transformation programme and is seeking an experienced ERP Implementation Project Manager to lead Finance and Procurement workstreams. This is a high profile delivery role within a complex, multi system environment, driving the implementation of a modern, cloud based ERP solution. You will play a key role in delivering a full ERP replacement, working closely with Business Change, IT, internal SMEs and external partners. The role involves leading solution design, managing dependencies, and ensuring design integrity through to implementation. Key Responsibilities: Lead or support solution design workshops aligned to best practice, statutory reporting and financial controls Act as a bridge between business and technical teams, translating requirements into functional designs and system configurations Provide functional input across Finance, Procurement and HR/Payroll (with SME support) Review technical and design documentation and advise on complexity and risk Collaborate with PMO, IT, data and change workstreams to ensure joined up delivery Manage risks, milestones, timelines and third party engagement Support data readiness, tender and mobilisation activities What you'll need to succeed Proven delivery of full lifecycle ERP implementations, ideally within Finance and Procurement Experience with major ERP platforms Ability to operate as both Project Manager and functional SME Strong stakeholder management and communication skills Comfortable working in complex, large scale transformation programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Contractor
Project Manager (ERP Implementation) - Paying between 450 to 500 Per Day, Inside IR35, Based in Cardiff, Hybrid Working, 15 Month Contact, To Start ASAP Your new company You will be working with a leading organisation that is based in Cardiff. Your new role A leading organisation is undertaking a large scale transformation programme and is seeking an experienced ERP Implementation Project Manager to lead Finance and Procurement workstreams. This is a high profile delivery role within a complex, multi system environment, driving the implementation of a modern, cloud based ERP solution. You will play a key role in delivering a full ERP replacement, working closely with Business Change, IT, internal SMEs and external partners. The role involves leading solution design, managing dependencies, and ensuring design integrity through to implementation. Key Responsibilities: Lead or support solution design workshops aligned to best practice, statutory reporting and financial controls Act as a bridge between business and technical teams, translating requirements into functional designs and system configurations Provide functional input across Finance, Procurement and HR/Payroll (with SME support) Review technical and design documentation and advise on complexity and risk Collaborate with PMO, IT, data and change workstreams to ensure joined up delivery Manage risks, milestones, timelines and third party engagement Support data readiness, tender and mobilisation activities What you'll need to succeed Proven delivery of full lifecycle ERP implementations, ideally within Finance and Procurement Experience with major ERP platforms Ability to operate as both Project Manager and functional SME Strong stakeholder management and communication skills Comfortable working in complex, large scale transformation programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
31/03/2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
31/03/2026
Full time
Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast and we re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner Innovation in Legal Services (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we d love to hear from you. - The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 Best AI Implementation UK Business Awards 2024 Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 Kent Lawyer of the Year Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered bringing consistency, speed, and accessibility to businesses globally. The Opportunity You ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1 2 years experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Join Our Clients Team as a Telesales Executive! Location: Remote / Office (Havant) Job Type: Part-time (2 days per week) potential to increase to 3 days a week. Department: Sales & Marketing Are you passionate about connecting with people and making an impact? Do you thrive in a dynamic environment where your communication skills can shine? If so, we have the perfect opportunity for you! Role Summary As a Telesales Executive, you will be the driving force behind our client's appointment setting and lead qualification efforts. Working two days a week, your mission is to transform interest into action! You'll identify, contact, and qualify prospective clients, ensuring our client Business Development team has a steady stream of high-quality meetings. You will be the first impression of our organisation, representing us to the UK market with professionalism and enthusiasm. Your Day-to-Day Responsibilities: Lead Qualification & Outreach: - Promptly follow up on marketing-generated leads to qualify their needs and budget. - Conduct high-volume outbound calls to engage potential clients through research and outreach. - "Qualify out" prospects that don't align with our strategic profile, ensuring the sales team focuses on high-value opportunities. - Book and coordinate discovery meetings/appointments for the senior sales team. Data & CRM Management: - Maintain meticulous records of all communications and lead statuses within HubSpot. - Gather market insights and competitor activities during calls to inform wider business strategies. - Provide regular reports to the Marketing Manager on call volumes, conversion rates, and the status of the appointment pipeline. What You'll Bring: Experience: Proven experience in a telesales, lead generation, or appointment-setting role, preferably in a B2B or tech environment. Communication: Excellent verbal and written skills with a professional telephone manner. Resilience: A self-motivated and goal-oriented approach that enables you to handle rejection and stay focused on targets. Organisation: Highly organised with the ability to manage time effectively within a 2-day work week. Tech Savvy: Strong capability with internal systems, including MS Office and CRM platforms (experience with HubSpot is a major plus). Bonus Points If You Have: Experience with HubSpot If you're ready to step into a role where your skills can truly shine and make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
31/03/2026
Seasonal
Join Our Clients Team as a Telesales Executive! Location: Remote / Office (Havant) Job Type: Part-time (2 days per week) potential to increase to 3 days a week. Department: Sales & Marketing Are you passionate about connecting with people and making an impact? Do you thrive in a dynamic environment where your communication skills can shine? If so, we have the perfect opportunity for you! Role Summary As a Telesales Executive, you will be the driving force behind our client's appointment setting and lead qualification efforts. Working two days a week, your mission is to transform interest into action! You'll identify, contact, and qualify prospective clients, ensuring our client Business Development team has a steady stream of high-quality meetings. You will be the first impression of our organisation, representing us to the UK market with professionalism and enthusiasm. Your Day-to-Day Responsibilities: Lead Qualification & Outreach: - Promptly follow up on marketing-generated leads to qualify their needs and budget. - Conduct high-volume outbound calls to engage potential clients through research and outreach. - "Qualify out" prospects that don't align with our strategic profile, ensuring the sales team focuses on high-value opportunities. - Book and coordinate discovery meetings/appointments for the senior sales team. Data & CRM Management: - Maintain meticulous records of all communications and lead statuses within HubSpot. - Gather market insights and competitor activities during calls to inform wider business strategies. - Provide regular reports to the Marketing Manager on call volumes, conversion rates, and the status of the appointment pipeline. What You'll Bring: Experience: Proven experience in a telesales, lead generation, or appointment-setting role, preferably in a B2B or tech environment. Communication: Excellent verbal and written skills with a professional telephone manner. Resilience: A self-motivated and goal-oriented approach that enables you to handle rejection and stay focused on targets. Organisation: Highly organised with the ability to manage time effectively within a 2-day work week. Tech Savvy: Strong capability with internal systems, including MS Office and CRM platforms (experience with HubSpot is a major plus). Bonus Points If You Have: Experience with HubSpot If you're ready to step into a role where your skills can truly shine and make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
31/03/2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager , you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This full-time role offers a salary of £35,000 FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers Collaborating with regional Careers Hubs and education networks to broaden reach Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth Representing the organisation at relevant regional and national events Providing accurate internal updates and contributing to reporting processes Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: Previously worked as a Business Development Officer, Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role Must have 3 years experience in direct sales (excluding retail or general customer service) Have 2 years experience in selling or sales to schools. Strong track record of working within the education supply chain or selling into schools Full UK driving licence and right to work in the UK What s on offer: Competitive salary Term-time only role Flexible working pattern Generous commission structure 25 days annual leave plus 8 bank holidays (pro rata, within school breaks) Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
31/03/2026
Full time
An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager , you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This full-time role offers a salary of £35,000 FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers Collaborating with regional Careers Hubs and education networks to broaden reach Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth Representing the organisation at relevant regional and national events Providing accurate internal updates and contributing to reporting processes Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: Previously worked as a Business Development Officer, Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role Must have 3 years experience in direct sales (excluding retail or general customer service) Have 2 years experience in selling or sales to schools. Strong track record of working within the education supply chain or selling into schools Full UK driving licence and right to work in the UK What s on offer: Competitive salary Term-time only role Flexible working pattern Generous commission structure 25 days annual leave plus 8 bank holidays (pro rata, within school breaks) Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Business Development Managers - Why You Should Apply Smart Business Development: Opportunity to take a modern approach to minimise unnecessary travelling. While face-to-face meetings will not be off the table where needed, you will not be expected to travel for the sake of it. Mentorship & Growth: The company prides itself on a supportive, people-first culture. You will receive direct mentorship from a director with extensive industry expertise that has been in this role previously, alongside having opportunities to develop your skills and progress within the business. Diverse Projects, Prestigious Clients: You will work with world-class businesses across multiple sectors, offering genuine variety in your day-to-day. You will lead solution-based sales and build a high-level professional network. You won't be starting from scratch: You will inherit a selection of core customers giving you time to identify and secure new business in key high margin sectors. Your role will be split between 60% new business and 40% account management. Excellent Benefits & Remuneration 55,000- 60,000 Generous holiday allowance: 25 days plus bank holidays 5% company pension contribution. Quarterly profit share bonus Secure, long-term employment with ongoing investment in your development What you will be doing as the Business Development Manager Lead and Develop: Lead the Sales and Customer Service teams to deliver peak performance. Account Management: Nurture and grow an existing portfolio of core customers. Drive Growth: Identify new business opportunities in key sectors and manage the sales pipeline. Project Leadership: Partner with technical and engineering teams to deliver bespoke customer projects. Data-Driven Insight: Analyse performance data and present strategic updates to key stakeholders. Brand Ambassadorship: Support marketing initiatives and represent the business at major industrial trade shows. What you will need to apply for the Business Development Manager role: Commercial experience to include account management and business development gained in a manufacturing/engineering environment. A solid understanding of manufacturing/engineering processes with experience of solution-based selling. Previous supervisory or management experience is desirable. A degree level qualification is desirable. About the Company With over 55 years of heritage, our client is a highly respected South Wales manufacturer, part of a global international group. They are committed to continuous improvement, investing in their people, and maintaining a collaborative and supportive culture. Your working hours Monday to Thursday, 8am - 4:30pm; Friday, 8am - 2:30pm. Ready to Apply? If you are a Business Development Manager, Sales Manager or Commercial Manager seeking a new challenge with a secure and forward-thinking company, click 'Apply Now'. No need to worry if your CV is not up to date - we can help with that. For a confidential chat, call the office and quote ref 4671. If you click 'Apply', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time, full details in Privacy Policy, link (url removed) or find policy in Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted.
31/03/2026
Full time
Business Development Managers - Why You Should Apply Smart Business Development: Opportunity to take a modern approach to minimise unnecessary travelling. While face-to-face meetings will not be off the table where needed, you will not be expected to travel for the sake of it. Mentorship & Growth: The company prides itself on a supportive, people-first culture. You will receive direct mentorship from a director with extensive industry expertise that has been in this role previously, alongside having opportunities to develop your skills and progress within the business. Diverse Projects, Prestigious Clients: You will work with world-class businesses across multiple sectors, offering genuine variety in your day-to-day. You will lead solution-based sales and build a high-level professional network. You won't be starting from scratch: You will inherit a selection of core customers giving you time to identify and secure new business in key high margin sectors. Your role will be split between 60% new business and 40% account management. Excellent Benefits & Remuneration 55,000- 60,000 Generous holiday allowance: 25 days plus bank holidays 5% company pension contribution. Quarterly profit share bonus Secure, long-term employment with ongoing investment in your development What you will be doing as the Business Development Manager Lead and Develop: Lead the Sales and Customer Service teams to deliver peak performance. Account Management: Nurture and grow an existing portfolio of core customers. Drive Growth: Identify new business opportunities in key sectors and manage the sales pipeline. Project Leadership: Partner with technical and engineering teams to deliver bespoke customer projects. Data-Driven Insight: Analyse performance data and present strategic updates to key stakeholders. Brand Ambassadorship: Support marketing initiatives and represent the business at major industrial trade shows. What you will need to apply for the Business Development Manager role: Commercial experience to include account management and business development gained in a manufacturing/engineering environment. A solid understanding of manufacturing/engineering processes with experience of solution-based selling. Previous supervisory or management experience is desirable. A degree level qualification is desirable. About the Company With over 55 years of heritage, our client is a highly respected South Wales manufacturer, part of a global international group. They are committed to continuous improvement, investing in their people, and maintaining a collaborative and supportive culture. Your working hours Monday to Thursday, 8am - 4:30pm; Friday, 8am - 2:30pm. Ready to Apply? If you are a Business Development Manager, Sales Manager or Commercial Manager seeking a new challenge with a secure and forward-thinking company, click 'Apply Now'. No need to worry if your CV is not up to date - we can help with that. For a confidential chat, call the office and quote ref 4671. If you click 'Apply', we may contact you via email, phone & text message regarding this job, other jobs (current and future), and related recruitment services. You can OPT OUT at any time, full details in Privacy Policy, link (url removed) or find policy in Sigma website footer. Location & postcode of advert are approximate. If you don't hear from us within 14 days of application, you have not been shortlisted.
